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Location: sousse, Tunisia; Tunis, Tunisia Workplace: on-site Fully On-site About the Role We are looking for a proactive and experienced Talent Acquisition Specialist to join our team and support our organization's continued growth. In this role, you will take ownership of the full recruitment lifecycle, managing hiring processes across multiple business functions, including Finance, Logistics, IT, HR, Marketin, and other areas of the business. This is an opportunity for a hands-on recruitment professional who enjoys working independently, building strong stakeholder relationships and contributing to a dynamic, mission-driven organization. Key Responsibilities Own the full recruitment lifecycle , managing vacancies from initial intake and sourcing through candidate selection, offer negotiation and acceptance. Partner with hiring managers to understand business needs, define role requirements, establish success criteria and align on recruitment strategies. Source and engage talent through multiple channels, using proactive sourcing techniques, Boolean search and creative outreach approaches. Screen and assess candidates based on their skills, experience, motivation and alignment with the organization's values and culture. Coordinate interviews, facilitate feedback collection and support informed and timely hiring decisions. Build and maintain talent pipelines, particularly for specialized and hard-to-fill positions. Provide recruitment market insights and advise stakeholders on talent availability, compensation benchmarks and hiring timelines. Ensure consistent and transparent communication with candidates throughout the recruitment process. Maintain accurate and up-to-date recruitment records in the Applicant Tracking System (ATS). Proactively identify and address recruitment challenges, recommending solutions and process improvements. What We're Looking For 2–5 years of experience in full-cycle recruitment, gained in an in-house or agency environment. Demonstrated ability to independently manage multiple recruitment processes simultaneously, from intake to successful placement. Experience recruiting across different business functions, ideally including both technical and non-technical roles. Hands-on experience with at least one Applicant Tracking System (ATS). Fluency in both English and French is a must. Strong sourcing capabilities, including Boolean search and proactive candidate engagement. Good understanding of recruitment methodologies, candidate assessment, interview processes and offer negotiation. Excellent communication and interpersonal skills, with the ability to build trusted relationships with candidates and stakeholders. Strong organizational and prioritization skills, combined with a high level of ownership and attention to detail. Ability to work autonomously in a fully on-site environment. Why Join Us? You'll have the opportunity to take ownership of diverse recruitment projects, collaborate with stakeholders across multiple functions, and make a tangible contribution to the organization's growth by bringing the right talent on board. -

Location: Ta' Xbiex, Malta At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. Role Overview We are seeking a Legal Counsel to join our growing legal and compliance function in Malta. This role offers an exciting opportunity for a proactive, detail-oriented, and business-minded professional to manage a wide range of legal matters, including contract management, corporate governance, compliance, and data protection. You will act as a trusted advisor to management and internal teams, ensuring that the group’s operations align with applicable legislation, internal policies, and regulatory expectations. Key Responsibilities 1. Contract Management Draft, review, and negotiate agreements with external counterparties (suppliers, partners, financial institutions, IT vendors, marketing agencies, etc.) for Colibrix group companies in Malta. Ensure contractual terms comply with applicable laws, internal policies, and company interests. Manage the document execution process via DocuSign or other e-signature tools (agreements, board resolutions, internal approvals). Review and update company Terms & Conditions , client agreements, and other onboarding-related documentation. Support the Client Relations and Compliance teams with legal input on AML/KYC and regulatory matters. 2. Corporate Governance Prepare and maintain corporate records, including board and shareholder resolutions, articles of association, registers of directors/shareholders , and meeting minutes. Draft and coordinate internal policies and procedures, maintaining a centralised register and archive. Collaborate with corporate secretaries to update legal databases, contract registers, and correspondence archives. Ensure proper management, confidentiality, and secure storage of corporate documentation. 3. Compliance and Data Protection Act as the Data Protection Officer (DPO) , maintaining privacy policies, GDPR procedures, and internal training programmes. Support the Compliance team in interpreting new regulations and updating internal policies accordingly. Provide legal support for internal risk management, memos, and procedural documentation. 4. Internal Legal Support Review and advise on internal documentation such as employment agreements, service contracts , and intercompany agreements. Provide guidance to internal teams on matters of corporate governance, data protection, IP rights, and employment law . Assist in coordinating audits, inspections, and regulatory requests , ensuring accuracy and compliance. 5. Legislative Monitoring and External Liaison Monitor and analyse legal and regulatory developments relevant to the Group’s operations. Coordinate with external law firms and consultants on complex legal and regulatory issues. Requirements Degree in Law; qualification to practice in an EU jurisdiction preferred. 3–5+ years of experience in a corporate or in-house legal role, ideally in financial services, payments, or technology. Strong understanding of contract law, corporate governance, GDPR, and compliance frameworks . Excellent English communication skills (written and verbal). High attention to detail, analytical mindset, and ability to work independently. What We Offer Opportunity to shape the future of fintech solutions within a growing international company. Collaborative and transparent team culture that values your expertise and ideas. Continuous professional growth and development opportunities. Competitive compensation and benefits package. Hybrid work flexibility and a modern, dynamic work environment in Malta. *Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE  is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.

Responsibilities: — Own the full hiring lifecycle for product roles across geographies. — Conduct outbound sourcing and manage offer closing. — Partner with product leaders and manage agencies. Requirements: — Experience in product hiring and talent acquisition. — Skills in agency management, stakeholder management, recruiting, sourcing, and offer negotiation. — Familiarity with ATS systems such as Greenhouse. Benefits: — Not specified.

Location: APAC About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S, EMEA and APAC. About the Role We’re looking for a highly organized, proactive, and execution-driven Senior Event Manager to join Ondo Finance. This role will partner closely with the Marketing Events Lead to support the delivery of Ondo’s global event strategy, with big emphasis on APAC. Reporting to the Marketing Events Lead, this role will play a key part in executing Ondo’s global event strategy, managing internal offsites and supporting high-impact external events, including industry conferences, partner activations, executive gatherings, and institutional events. You’ll be responsible for managing multiple event workstreams from planning through execution, ensuring timelines, budgets, vendors, and deliverables are organized and on track. We're looking for someone who can operate independently, anticipate needs, proactively communicate updates, and take full ownership of assigned projects. This role is ideal for someone who thrives in a fast-paced, global environment, has exceptional attention to detail, and enjoys building scalable processes that improve how events are planned and executed. Target outcomes Seamless delivery of internal offsites and external event activations, with high stakeholder satisfaction Successful execution of Ondo’s global event strategy through reliable operational ownership and support Consistent delivery of multiple concurrent event workstreams on time and within budget Strong stakeholder confidence through proactive communication, accountability, and timely follow-through High-quality attendee, speaker, and partner experiences across events Scalable event operations supported by efficient processes, documentation, and technology Responsibilities Own end-to-end planning and execution of internal offsites including leadership, team, and company-wide, ensuring high-quality delivery Manage assigned external event workstreams, including industry conferences, sponsorships, partner activations, VIP receptions, and institutional gatherings Source venues, negotiate contracts, and manage relationships with hotels, production agencies, AV providers, caterers, and other vendors Develop and maintain event timelines, project trackers, budgets, production schedules, run of show, and logistics documentation Manage multiple concurrent projects, ensuring deadlines, deliverables, and stakeholder expectations are met Proactively communicate project updates, identify potential risks or blockers, and recommend solutions before issues escalate Oversee attendee registration, communications, travel coordination, accommodations, and overall guest experience Manage event budgets, invoices, payment coordination, and post-event financial reconciliation Coordinate speaker logistics, including onboarding, scheduling, travel, presentations, and onsite management Manage sponsorship deliverables, branding requirements, and partner commitments Collaborate cross-functionally with Marketing, Design, GTM, Leadership, Legal, Finance, and other internal teams Coordinate with external agencies and production partners to ensure seamless event execution Maintain accurate, centralized event documentation, trackers, vendor information, and post-event reporting Lead post-event evaluations, including stakeholder feedback, key learnings, and recommendations to improve future events Develop and refine event playbooks, templates, workflows, and operational processes to support a growing global events program Identify opportunities to leverage technology, automation, and AI to streamline event planning, coordination, and reporting Support onsite execution for domestic and international events as needed Requirements 8+ years of experience in event management, production, or operations, with demonstrated ownership of complex corporate events Proven experience independently managing events from initial planning through onsite execution Strong background in venue sourcing, contract negotiation, vendor management, budgeting, and event production Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously Strong problem-solving skills and sound judgment, with the ability to make informed decisions independently and know when to escalate issues Demonstrated ability to take initiative, anticipate challenges, and proactively resolve issues with minimal oversight Strong written and verbal communication skills, including the ability to provide clear, timely updates and effectively manage stakeholder expectations Proven track record of meeting deadlines, following through on commitments, and maintaining accurate project documentation Experience collaborating with senior leadership and cross-functional teams Comfortable operating in a fast-paced, evolving environment with shifting priorities Proficiency with Google Workspace and event/project management tools Interest in leveraging AI, automation, and technology to improve operational efficiency Willingness to travel domestically and internationally to support onsite event execution Based in APAC time zone Nice to haves Experience producing executive-level, institutional, or high-touch VIP events Experience in TradFi, fintech, crypto, or DeFi Experience managing global events across APAC, North America, EMEA, and LATAM Experience working with external production agencies and managing complex vendor relationships Familiarity with event registration platforms, CRM systems, and event marketing tools What we offer Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation. Full benefits (medical, vision, and dental) and flexible vacation policy (PTO). Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices. A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap. Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.

Location: Venezuela The Role You'll own paid media end to end for a set of DTC and e-commerce accounts: onboarding a new client, building their accounts from scratch, and running live campaigns against revenue targets. You're the person the client speaks to about their spend. You explain what's working, what isn't, and what you're doing about it. This is a hands-on seat, not an oversight one. You run the accounts yourself. What You Own Onboarding a new client Lead the kickoff: budgets, targets (CPA/ROAS), audiences, and reporting cadence Audit existing ad accounts, tracking setup, and creative libraries before anything goes live Agree what good looks like in month one, three, and six Setting up Configure ad accounts, pixels, CAPI, and conversion tracking Build the account structure: campaigns, ad sets, audiences, budget splits Brief creative and feed requirements to the studio team Running the account Launch, monitor, and optimise daily against KPIs Manage budget pacing and move spend where it performs Run creative, audience, and bidding tests, then scale what works Own the weekly and monthly client reporting and walk clients through it Flag risks early. If a target is slipping, the client hears it from you first, with a plan What You Need 3+ years buying paid media, hands-on, across Meta and Google (TikTok a plus) A track record in DTC or e-commerce where you owned ROAS or CPA and can talk through specific accounts Comfortable running client calls solo, including the difficult ones about performance Strong on tracking and attribution: GA4, pixel, CAPI, and reading the data behind a result Able to run several accounts at once, start to finish, and keep each one on plan Nice to Have Agency background running multiple clients Feed management and Google Shopping experience A creative testing framework you've actually used

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Mid-Market SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE - Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed - Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer - Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline - Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path - Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion - Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption SKILLS YOU'LL NEED TO BRING - Experience selling technical products to technical buyers - Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room - Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans - Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles - You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems - You’re obsessed with AI, constantly building with the newest tools & learning new ways of working NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals - Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software - Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Commercial SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE - Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed - Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer - Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline - Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path - Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion - Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption SKILLS YOU'LL NEED TO BRING - Experience selling technical products to technical buyers - Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room - Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans - Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles - You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems - You’re obsessed with AI, constantly building with the newest tools & learning new ways of working NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals - Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software - Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role. WHAT YOU’LL ACHIEVE - Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. - Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. - Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. - Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. - Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. - Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. - Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down - Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs. SKILLS YOU’LL NEED TO BRING - Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. - Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. - Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. - Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. - Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. - Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. - Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. - Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. - Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. - Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. - You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes. NICE TO HAVES - Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. - Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. - Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. - Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. - Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. - Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Manila, Philippines Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. Turn up the volume on your career Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how. As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to. What you will be doing: Own your portfolio. Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans. Sell the Spotify story. Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards. Win big. Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room. Be the go-to expert. Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models. Understand what success looks like. Dig into clients’ objectives and KPIs, then bring solutions that deliver. Deliver against your targets. Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about. Launch with the best . Work hand in hand with Client Solutions Managers so every campaign starts strong. Stay in tune with the market. Track competitors and new launches, and show up at the events that matter. Forecast with confidence. Keep weekly, monthly, and annual projections accurate and honest. Fix things fast. Resolve client issues with tact and help make sure they don’t repeat. What will make you successful in this role: A proven sales track record. You win and grow large, strategic accounts, and you have the numbers to prove it. A strong local agency network. You have credibility and relationships at planning and buying level across the Philippines’ media agencies. Deep digital media expertise. You know media planning and buying, programmatic and ad tech, and the major platforms and players. Commercial and negotiation skills. You carry direct revenue responsibility and thrive on it. Consultative instincts. You bring a point of view, not just a product. Operational discipline. Your CRM and pipeline are always current. Project management skills. You can run several deals at once without losing a beat. Analytical skills. You turn data into insights that win deals. Presentation skills. Your pitches are sharp, memorable, and concise. Local market knowledge. You have a deep understanding of the Philippines’ advertiser landscape. A positive attitude and a drive to go further. Why Join Aleph: Impact: Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts. Growth: Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue. Team culture: Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas. Market context: Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling. Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment. The team and how they connect You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams. Initially, you will focus on: ➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices ➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs ➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response Where and how you can work This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person. Here are some of the things we are looking for ➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations. ➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high. ➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well. ➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running. ➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work. ➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling. Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment. The team and how they connect You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams. Initially, you will focus on: ➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices ➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs ➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response Where and how you can work This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person. Here are some of the things we are looking for ➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations. ➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high. ➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well. ➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running. ➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work. ➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for an experienced Singapore-based Public Policy expert to lead Anthropic’s policy engagement in Singapore and across the region. In this role, you will advance practical AI governance and support Anthropic’s commercial expansion by building strategic relationships with Southeast Asian government authorities, developing substantive policy positions and papers, and engaging in regular outreach to drive progress in AI policy and AI safety. You will draw upon established relationships with key policymakers and their staff to shape how the region approaches AI regulation and safety during a critical period of governance development. As part of this role, you will collaborate with a dynamic, geographically distributed policy team on a variety of projects, including analyzing policy proposals, drafting submissions to requests for public comment, planning and executing policy campaigns in Southeast Asia, and providing policy advice to technical colleagues. This is a foundational hire — you will be building Anthropic’s policy presence in Singapore and the region from the ground up. In this role, you will: Conduct comprehensive mapping of key Southeast Asian AI policy stakeholders and build strategic relationships with government and regional multilateral officials, think tank researchers, and civil society leaders Brief a diverse set of policy and research actors looking to better understand AI safety and AI policy opportunities in the Southeast Asia context Convene diverse stakeholders and speak at policy events such as research announcements, discussion panels, or workshops on AI safety topics Analyze emerging legislation and develop Anthropic’s engagement strategy, including preparing substantive policy submissions and response documents Support senior colleagues in external engagements by preparing meeting briefs and taking action on follow-up requests Develop new programming and generate opportunities for Anthropic to regularly engage with regional policymakers, think tanks, and non-profit organizations Collaborate with policy and technical teams to translate Anthropic research into concrete policy proposals, stakeholder education, and thought leadership opportunities tailored to national regulatory environments Develop and amplify public submissions, responses to requests for information (RFI), and policy memos written by Anthropic to drive positive change in AI policy Partner with non-profit organizations and academic researchers to publish discussion papers and policy memos on how to enable responsible AI research and development Develop and execute a convening strategy, including workshops or panels that position Anthropic as a thought leader in AI safety and governance in Southeast Asia You may be a good fit if you: Have 10+ years of professional experience in government, technology, legal, and/or other policy-relevant environments Have a track record of effective, information-rich advocacy with the government of Singapore and other regional governments and multilateral organizations Have experience analyzing legislation and engaging in regulatory processes Are energized by agency — you will be the first policy hire in the region and will be building the operation from scratch Enjoy drafting and executing complex policy campaigns that move the needle Thrive when engaging with policymakers, civil society, and think tanks to translate complex technical topics into accessible and relevant information Excel at translating high-level vision into executable operational plans Have demonstrated an ability to quickly get up to speed on complex technical areas and policy dynamics Are deeply curious about frontier technological research and are eager to work closely with technical colleagues to translate new discoveries into policy outcomes Preferred Qualifications: AI/Technology industry experience heavily preferred Experience working with international companies or organizations Academic or think tank background in AI policy or related fields Experience in both government and private sector roles Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Responsibilities: — Architect, launch, and optimize high-converting Meta Ads and Google Search campaigns. — Manage budget pacing, audience segmentation, bid strategies, search queries, and negative keyword lists. — Maintain meticulous account hygiene, access controls, billing protocols, naming conventions, and policy compliance. — Translate high-level project personas, narrative angles, and visual hooks into rigorous creative testing frameworks. — Set minimum spend thresholds, monitor fatigue indicators, and deliver structured briefs to internal design and video teams for iterations and new creative concepts. — Set up, audit, and troubleshoot tracking architecture via GA4, Google Tag Manager, Meta Pixel, and Conversions API. — Integrate CRM data pipelines to enable closed-loop offline conversion tracking. — Build and manage Looker Studio dashboards demonstrating true acquisition ROI, appointment volume, and sales conversion rates. — Deliver structured weekly written updates detailing performance drivers, strategic shifts, and upcoming optimizations. — Audit full user journeys from click to qualification, proposing ongoing landing page enhancements. — Execute technical SEO and Answer Engine Optimization initiatives including site speed fixes and email nurture workflows. — Leverage AI tools across daily operations, data analysis, reporting synthesis, and rapid creative ideation. — Develop and document standard operating procedures leveraging AI to increase throughput without compromising quality or strategic rigor. Requirements: — Minimum of 5 years of direct, hands-on performance marketing experience managing multi-client portfolios within an agency. — Deep, current technical proficiency in Meta Ads Manager and Google Ads (Search). — Proven track record driving high-intent B2C or high-consideration lead generation measured by sales outcomes. — Hands-on experience configuring GA4, GTM, Meta CAPI, offline conversion feeds, and custom Looker Studio dashboards. — Solid understanding of multi-touch attribution, channel mix modeling constraints, and cross-platform reporting discrepancies. — Active daily integration of AI workflows into campaign development, copy iteration, or analytical operations. — Exceptional written and verbal communication skills, able to produce executive-ready client summaries and precise creative briefs. — Full availability to work aligned with Sydney, Australia (AEST/AEDT) business hours. Preferred: — Practical expertise in landing page design principles, conversion rate optimization (CRO), and site speed auditing. — Exposure to technical SEO execution and AI search optimization (AEO/GEO). — Prior exposure to Australian real estate marketing, specifically residential off-the-plan projects. — Hands-on automation experience configuring email qualification funnels in platforms such as Zoho or Brevo. Benefits: — Full operational ownership of paid advertising across multiple client accounts. — Opportunity to work alongside senior strategy, video, and design directors. — Remote work aligned with Sydney business hours. Note: Employment is full-time as an independent contractor, working Sydney, AU business hours and holidays.

Responsibilities: — Own the ad creative across a portfolio of eCommerce brands, developing creative strategy and testing roadmaps aligned with client growth objectives. — Analyse creative performance to identify winning concepts, diagnose underperformance and turn insights into actionable testing and iteration opportunities. — Develop performance-driven creative concepts, including angles, hooks, messaging frameworks, scripts and detailed creative briefs across UGC, video, static and carousel formats. — Apply customer psychology and direct-response principles to develop creative that addresses customer motivations, objections, awareness levels and purchase barriers. — Collaborate with Growth Strategists and Media Buyers to align creative strategy with commercial objectives, campaign performance and testing priorities. — Maintain a high standard of creative quality, reviewing assets and providing clear, actionable feedback that improves both strategic alignment and execution. — Guide and coach Visual Designers, helping develop their creative judgment, execution and understanding of performance-driven creative. — Work directly with clients, contributing to strategy calls, content planning, shoot guidance and recommendations that help brands produce stronger creative assets. — Contribute to creative frameworks and processes, identifying opportunities to improve how ideation, briefing, testing and learning from creative are conducted. Requirements: — 4+ years of experience in performance creative strategy, including substantial hands-on experience with DTC/eCommerce brands. — Strong experience developing and testing Meta (Facebook & Instagram) paid social creative, with a proven understanding of what drives performance on the platform. — Proven track record of developing direct-response creative that contributes to measurable performance improvements, with ability to interpret results and turn insights into smarter creative testing and iteration strategies. — Deep understanding of direct-response marketing, including customer psychology and conversion-focused messaging. — Confidence working directly with clients and cross-functional teams, communicating strategic recommendations and constructively challenging thinking when needed. — Bonus experience includes working in a performance marketing or growth agency, developing performance creative for other paid social platforms including TikTok, YouTube and Pinterest, coaching or mentoring designers or video editors, and contributing to creative frameworks or process improvements. Benefits: — Competitive salary: USD $75,000-$85,000 annually, depending on experience. — Remote-first work environment with a global team. — Real ownership of creative strategy for ambitious eCommerce brands. — High-performance creative environment with experienced team members. — Opportunities for mentorship, professional development, and contributing to the evolution of the Creative function.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner. Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust. You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation. We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time. Key responsibilities Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones Minimum qualifications Experience in partner sales, channel, or partner operations in B2B technology Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently Works comfortably with records and reports in Salesforce Uses Claude or similar AI tools in day-to-day work Preferred qualifications Experience as a Partner Sales Manager or in a closely related role Experience using Claude specifically in day-to-day work Experience with partner funding, market development funds (MDF), or co-sell programs Experience with order forms and SOW workflows Experience selling into SMB or insurance The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $170,000 — $215,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world. As Brand Designer, you'll be a core maker on the brand team. You'll take briefs and turn them into sharp, finished work across campaigns, launches, events, and everyday brand moments. You'll contribute ideas in concept development, own projects from first sketch to final files, and help keep the brand system consistent as it grows. You'll work closely with senior brand designers and creative leads, with plenty of room to take on bigger projects as you grow. What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That takes real craft and a good sense of what engineers find genuine. You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love making things, care deeply about the details, and want to grow your craft alongside people who will push you. WHAT YOU'LL DO - Create high-craft graphic design across the brand. Design key visuals, web and social assets, ads, presentations, print, and merch. Typography, layout, color, and composition are your everyday tools, and you'll bring care to every piece, no matter how small. - Contribute to concept development. Join brainstorms and creative explorations with a steady stream of ideas. You'll sketch directions, build out options, and help the team find the concept that best fits the brief, then refine it until it's ready to ship. - Design and extend campaigns. Working from a creative platform set with senior designers and marketing, you'll design campaign assets and adapt them across channels and formats. You'll keep the idea consistent from a homepage takeover to a social carousel to an email header. - Bring the brand to events. Design materials for conferences, meetups, and Render-hosted gatherings, including booth graphics, signage, print collateral, and swag. You'll manage production details with vendors so the work looks as good in person as it did on screen. - Own projects end to end. Take projects from brief to delivery with growing independence: clarify the ask, plan your time, share work early, take feedback well, and hand off clean, production-ready files. - Use and help evolve the brand system. Work fluently within our visual identity and guidelines, spot gaps, and contribute new templates, components, and assets that make on-brand work easier for everyone. - Grow your craft through critique. Present your work in weekly critiques, give thoughtful feedback to peers, and learn from senior designers as you take on larger and more ambiguous projects. - Collaborate across the company. Partner with marketing, product, and engineering on day-to-day requests and launches. You'll communicate clearly about timelines and tradeoffs and keep stakeholders in the loop. WHAT WE'RE LOOKING FOR - 4+ years of brand or graphic design experience, in-house, at an agency, or a mix of both. We care more about the quality of your work than your title. - Strong graphic design fundamentals. You have a sharp eye for typography, layout, color, and hierarchy, and your portfolio shows polished work that holds up across sizes and formats. - Experience contributing to concepts. You can show how you've helped shape an idea, not just execute one: the sketches, the explorations, and how your thinking moved the work forward. - Campaign and launch work. You've designed assets for campaigns or product launches across digital, social, and print, and you know how to keep an idea consistent across many formats. - Some event or physical design experience. You've designed for print production, signage, booths, or merch, and you understand what it takes to get files ready for the real world. - Comfort working within a brand system. You can work fluently inside an established identity and know when to stretch it thoughtfully. - Curiosity about developers. You don't need a technical background, but you're interested in how developers think and what kind of brand they trust. - Ownership and reliability. You manage your own projects, hit deadlines, and know when to ask for direction. You take feedback well and use it to make the work better. - Clear, collaborative communication. You can present your work, explain your choices, and work smoothly with marketing, product, and engineering partners. NICE-TO-HAVES - Animation and motion design. You can add motion to brand work, such as animated social posts, logo stings, or simple launch videos. Experience with After Effects, Cavalry, Rive, or Lottie is a plus. - Interactive design and experiences. You've designed interactive web moments, microsites, or playful experiments that invite people to engage. - Comfort near code. Some familiarity with HTML, CSS, or prototyping tools that help you test interactive ideas. - Experience at a developer tools or technical company. - Illustration or 3D skills that expand what the brand can do in-house. - Curiosity about AI-assisted design and how new tools can speed up exploration. - Side projects that show your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world. As Staff Brand Designer, you'll set the creative direction for how Render looks, sounds, and shows up. You'll take ideas from a blank page to a shipped campaign, build the visual system that holds it all together, and raise the craft bar for everyone who touches the brand. This is a senior IC role with real scope: you'll own work end to end, shape brand strategy alongside marketing leadership, and lead by example through the quality of what you make. What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That means ideas with real substance, design with genuine craft, and a voice that respects how engineers think. You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love building ideas from scratch, can move between big concepts and pixel-level detail in the same day, and want your work to define how a generation of developers sees Render. WHAT YOU'LL DO - Set the creative direction for Render's brand. Define and evolve how Render looks and feels across every touchpoint: website, launches, social, ads, swag, events, and beyond. You'll hold the vision and make sure every expression of the brand feels like it came from the same confident, thoughtful place. - Lead concept development from blank page to big idea. You'll generate, pressure-test, and sell creative concepts that are smart, specific, and unmistakably Render. You know how to explore widely, narrow fast, and articulate why an idea works, not just how it looks. - Own campaigns end to end. From brand moments to product launches to integrated campaigns, you'll shape the creative platform, design the key visuals, and extend them across channels and formats. You'll partner with marketing on goals and messaging, then bring the idea to life with craft and consistency. - Bring the brand to life in physical space. Design event experiences for conferences, meetups, booths, and Render-hosted gatherings, from environmental graphics and signage to merch and print. You'll make Render the booth developers go out of their way to visit. - Push graphic design craft to its highest level. Typography, layout, color, illustration, iconography, and art direction are your core tools. You'll produce work that other designers study, and you'll sweat the details that make it feel inevitable. - Build and steward the brand system. Evolve our visual identity, guidelines, templates, and asset libraries so that the brand scales with the company. You'll make it easy for others to do great on-brand work without you in the room. - Art direct and collaborate with outside partners. When the work calls for it, you'll brief and direct illustrators, photographers, motion studios, and agencies, keeping the output sharp and true to the brand. - Raise the bar across the team. As a Staff designer, you'll lead through your work and your feedback. You'll mentor other designers, contribute a strong point of view in weekly critiques, and help define what great brand work means at Render. - Partner across the company. Brand lives at the intersection of marketing, product, engineering, and leadership. You'll communicate clearly, align stakeholders around creative direction, and make the case for bold, considered work inside business conversations. WHAT WE'RE LOOKING FOR - 10+ years of brand and graphic design experience, including time leading creative direction for a brand, campaign, or major launch. We care more about the impact and quality of your work than your title, but you've operated at a senior level and set the direction others follow. - World-class graphic design craft. You have a deep command of typography, layout, color, and composition, and an eye for detail that borders on obsessive. Your portfolio shows work that other designers admire and that holds up at every scale, from a social tile to a 20-foot banner. - A track record of concept development. You can show the thinking behind the work: how you got from a brief to an idea, the directions you explored, and why the final concept was the right one. You're as strong with ideas as you are with execution. - Campaign experience across channels. You've led integrated campaigns from creative platform to final assets, across digital, social, out-of-home, print, and video. You know how to build an idea that flexes across formats without losing its spine. - Event and physical brand experience. You've designed for real-world spaces, such as conference booths, environmental graphics, signage, print, or merch, and you understand how brand translates when people can walk around it. - Brand systems thinking. You've built or evolved a visual identity and know how to create guidelines, templates, and tools that let a brand scale without getting diluted. - A genuine interest in developer culture. You don't need to write code, but you're curious about how developers think, what they respect, and what makes them roll their eyes. Experience designing for a technical audience is a strong plus. - Strong creative judgment and the ability to prioritize. You know when to go big and when to ship something simple and sharp. You can balance a long-term brand vision with the realities of a fast-moving company. - Clear, persuasive communication. You can present and defend creative work to leadership, give and receive candid feedback, and collaborate generously with marketing, product, and engineering partners. NICE-TO-HAVES - Animation and motion design. You can bring a brand to life in motion, whether that's animated logos, launch videos, social motion, or kinetic type. Experience with tools like After Effects, Cavalry, Rive, or Lottie is a plus. - Interactive design and experiences. You've designed interactive web moments, launch microsites, playful experiments, or installations that invite people to engage rather than just look. - Comfort near code. Familiarity with HTML, CSS, WebGL, creative coding, or prototyping tools that help you build and test interactive ideas yourself. - Experience at a developer tools, infrastructure, or technical company. You've seen what resonates with engineers and what falls flat. - Illustration or 3D skills that expand what the brand can do in-house. - Curiosity about AI-assisted design and how new tools can speed up exploration without lowering the bar. - Writing, talks, or side projects that show your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice