Location: Lithuania - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
seniorWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: Poland - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Cyprus - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Czech Republic - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Work Intelligence Unit is building the foundation for a work delivery platform for humans and agents. MCP gives AI assistants secure, permission-aware access to Wrike, Skills help them use that access effectively and GraphQL provides a structured foundation for retrieving and acting on work data.
We are looking for a Senior Product Manager to lead the product direction for Wrike’s AI Platform & Ecosystem, including MCP, Skills and GraphQL. You will make Wrike easier for AI assistants and agents to understand, use and extend.
This is a platform role with broad leverage. You will lead the core MCP team, help other Wrike teams create their own MCP tools and Skills where they hold domain expertise and give the GraphQL engineering team clear product direction on how its capabilities and tools should evolve. You will also own the publishing and ongoing quality of the Wrike MCP plugin across relevant AI marketplaces, including OpenAI, Anthropic and Microsoft.
Role Scope:
You will own the strategy and roadmap for Wrike’s agent-facing platform, working closely with the core MCP and GraphQL engineering teams complemented by Architecture, Security, customer-facing and product teams across Wrike.
MCP, Skills and GraphQL Strategy:
Lead the core MCP team and define the roadmap for how external AI assistants and agents securely interact with Wrike.
Define MCP standards and enable other Wrike teams to create high-quality tools for the domains where they have expertise.
Lead the discovery and creation of Skills that help agents and AI assistants use Wrike effectively, while establishing standards that other teams can follow.
Set the product direction for GraphQL and the tools built on top of it, ensuring its evolution improves the coverage and usefulness of Wrike Core.
Ecosystem, Quality and Distribution:
Own the publishing, maintenance and evolution of the Wrike MCP plugin across relevant marketplaces, including OpenAI, Anthropic and Microsoft.
Create a clear approach to MCP quality, reliability, governance, documentation and developer experience.
Work with customers, partners and internal teams to identify the highest-value agent workflows and improve them through feedback and usage data.
Translate technical trade-offs into clear product decisions; hands-on coding is not required.
What You Will Help Shape:
A scalable MCP and Skills ecosystem that lets AI assistants and agents securely understand and act on work in Wrike, while enabling Wrike teams to contribute their domain expertise.
GraphQL capabilities and tools that broaden the coverage and usefulness of Wrike Core for MCP, Skills, and future agent experiences.
A strong marketplace presence and high-quality plugin experience across the AI assistants where customers want to use Wrike.
Your Impact:
Make Wrike a trusted, useful system of action for AI assistants and agents working across customers’ existing ecosystems.
Give customers reliable, permission-aware ways to let AI assistants retrieve context and take action in Wrike.
Turn customer needs, ecosystem signals and technical constraints into a focused roadmap for MCP, Skills and GraphQL.
Enable other teams across Wrike to contribute agent-ready tools and Skills while maintaining shared standards for quality and governance.
Your Qualifications:
5+ years of PM experience in technical, platform, AI, developer, or enterprise software.
Experience with MCP and Skills, including how agents use tools and guidance to act effectively.
Technical fluency in AI agents, MCP, Skills, permissions, reliability, and developer experience; hands-on engineering is not required. GraphQL experience and an understanding of structured product data is a major advantage.
Use customer research, adoption data, experiments, and feedback to set priorities and improve outcomes.
Explain complex technical concepts clearly to engineers, customers, partners, and senior stakeholders.
Proactive and can-do: take ownership, solve problems, and adapt as you learn.
Why This Role Is Unique:
You will help define how Wrike becomes a trusted platform for AI assistants and agents, not just a destination where work is stored.
You will work at the intersection of agentic AI, developer experience, enterprise permissions, platform strategy and customer value.
The role is remote across the European Union, with a preference for Prague, Czech Republic and Cyprus.
What’s Next?
Introduction Call with a Recruiter
Conversation with the AI Product Director
Interview with Product and Engineering, Architecture representatives
Final interview with CPO and HRBP
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice.
You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality.
You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real.
What You'll Do
- Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast.
- Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines
- Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar.
- Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support.
- Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do.
- Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters.
- Demo early, iterate based on what analysts actually use versus ignore.
- Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained.
- Document what you build and share reusable patterns so good ideas compound.
What We're Looking For
We care more about what you've built and how you think than years of experience or formal credentials.
Must-haves
- You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials
- Comfortable in Python, or willing to be within weeks.
- Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls
- Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong
- Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks
- Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them
Nice-to-haves
- Workflow automation tools (Zapier, n8n, Make)
- Retool, Gradio, or similar lightweight UI frameworks
- Git, basic SQL, or comfort with JSON/CSV at scale
- Exposure to payments, fraud, compliance, or risk operations - even tangentially
- A portfolio, GitHub, or demo you can walk us through
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a results-driven Senior Growth Product Manager for one of our core D2C subscription products. You will work on a single product and be fully responsible for increasing ARPU through higher product value: delivering winning tests in the post-purchase experience that make the product more valuable for each user.
You will own the full cycle from research to a proven result and report to the Head of Growth, with AI tooling as a core part of your workflow. The bar is high and so is the upside - strong results are significantly rewarded, with a proven path to career growth.
KEY RESPONSIBILITIES
- Research & Competitor Insights: Find where users miss value and why they leave, using product and historical data, user feedback, and competitor analysis.
- Hypothesis Pipeline: Turn those insights into a continuous, prioritised backlog of product ideas, each backed by evidence and a clear expected impact.
- Product Value: Grow ARPU by giving users more value after purchase: improve onboarding, core features, and the moments where users decide whether the product is worth keeping.
- Specs & Delivery: Write clear, testable specs and work daily with engineering so every test ships fast and works as intended.
- Growth Collaboration: Coordinate with the CRO and data teams so product and funnel tests run in sequence and every result is read correctly.
- Test Wins: Deliver a steady stream of A/B test winners on post-purchase metrics, with ARPU as the main one, and raise the share of tests that win over time.
QUALIFICATIONS
- Product Management: 3+ years in product growth roles on D2C subscription or consumer products (web-to-web, web-to-app, mobile apps) or similar markets.
- Proven Wins: A track record of A/B tests or product changes that measurably grew revenue, with results you can attribute to your own work.
- User Journey & Product Sense: Strong understanding of consumer user journeys and of what turns a first purchase into lasting value for the user.
- Research & Analytics: Hands-on user research, competitor analysis, and product analytics (Mixpanel or a close equivalent) to build the evidence behind every idea.
- Experimentation: Experience designing and interpreting A/B tests, including significance, sample size, and test duration.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work, especially UI/UX design of experiments.
- Lifecycle Experience: Experience with subscription onboarding, engagement, or cancellation flows is a bonus.
LEADERSHIP ATTRIBUTES
- Results-driven - measures their own work by test wins and revenue impact
- Evidence-led - backs every idea with data, user research, or competitor proof
- Ownership mentality - treats the product as their own: proposes, prioritises, and drives ideas to a result
- Bias for action - makes sound decisions quickly and iterates fast
- Communicates with clarity - explains ideas and results in writing so they can be reviewed without a meeting
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Tokyo
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
Qualifications
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Japanese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Quality is Hasbro’s top priority. For Quality, we aim to enable high consumer trust and brand confidence by ensuring Hasbro products are safe, compliant and reliable for our consumers.
Reporting to the Regulatory & Lab Management team, the QA Engineer will:
Support the implementation of product safety, physical/mechanical and labeling requirements across APAC and other applicable markets, including the EU and US
Translate regulatory changes into product impact assessments, updated Hasbro specifications, clear stakeholder and vendor guidance, and aligned laboratory testing requirements
Act as a key technical partner to Packaging, Product Development, Product Quality, Sourcing, Legal, vendors and third-party laboratories
Key Responsibilities:
Provide technical guidance on physical/mechanical product safety requirements and applicable toy and consumer product standards; support investigation and resolution of physical/mechanical testing and compliance questions
Monitor the regulatory landscape on product safety and labeling requirements across APAC, EU and US, and provide timely updates to internal teams
Assess new or revised regulatory requirements for product, labeling, testing and specification impacts; coordinate implementation plans, technical interpretations and effective-date readiness with relevant stakeholders
Support Packaging and product teams on regional safety labeling, warnings, age grading and mandatory markings; review or coordinate resolution of label compliance questions before production release
Draft, review and revise Hasbro specifications, policies, test requirements and technical guidance in response to regulatory changes
Develop or coordinate product-specific and ODM testing protocols with internal teams and approved third-party laboratories
Liaise with approved third-party laboratories to align technical interpretations, testing protocols, methods and implementation requirements; resolve differences in laboratory interpretation through documented technical assessment
Provide timely, documented technical guidance on regulatory, physical/mechanical, testing and labeling enquiries from internal and external stakeholders
Maintain controlled records of regulatory assessments, technical decisions and implementation status
Requirements:
Bachelor or higher degree in Engineering, Applied Science, Chemistry, Materials Science or a related technical discipline
3 years or more relevant experience in product safety, toy testing, regulatory compliance, quality assurance or an accredited third-party laboratory
Good working knowledge of international toy safety regulations and physical/mechanical testing standards (e.g. ASTM F963, EN 71, ISO 8124); knowledge of labeling requirements is an advantage
Experience interpreting regulatory or standard changes and converting them into practical product, testing, specification or labeling requirements
Experience coordinating with third-party laboratories, product development teams, vendors or manufacturing partners
Strong technical writing, analytical, stakeholder management and problem-solving skills; attention to detail and able to work independently
Good command of written and spoken English; proficiency in Cantonese and/or Mandarin is an advantage
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Serve as Mistral AI’s senior technical authority for critical electrical, mechanical and life-safety infrastructure across assigned colocation sites. Protect the availability of high-density AI compute by identifying technical risks before they become incidents, challenging infrastructure operating practices and verifying that power and cooling systems perform within agreed requirements.
Operating context & accountability
Working with Engineering Operations leadership, IT Operations, hardware partners and colocation providers, you will provide hands-on technical assurance across a site or cluster. You will assess provider performance, advise on critical decisions, support incident response and ensure operational learning drives durable improvements. The role focuses on technical oversight and influence rather than direct management of the colocation provider’s maintenance workforce.
Technical assurance and operational risk
- Own and maintain the site technical risk register, including electrical and mechanical single points of failure, maintenance exposure, redundancy limitations, cooling capacity, liquid-cooling interfaces and common-mode failure scenarios.
- Assess the resilience of utility connections, MV/LV distribution, transformers, generators, UPS, switchgear, busways, protection systems, pumps, cooling plant, controls and monitoring against the contracted operating envelope.
- Review provider preventive maintenance strategies, schedules, critical asset condition and outstanding defects; identify maintenance deferrals and vulnerabilities that may affect AI compute availability.
- Critically review high-risk methods of procedure, electrical switching and isolation plans, planned impairments, work sequencing, contingency measures, rollback plans and restoration criteria.
- Validate the completeness and quality of technical documentation, including single-line diagrams, P&IDs, operating sequences, alarm matrices, capacity records, asset registers and operating procedures.
- Use BMS/EPMS trends, alarms, power-quality records and cooling telemetry to identify abnormal operating conditions, capacity constraints and deteriorating resilience before service is affected.
Incident response, investigations and reliability
- Act as a senior engineering escalation point during major infrastructure incidents; rapidly assess failure domain, remaining redundancy, safety implications, likely IT impact and viable restoration options.
- Coordinate technical information across the colocation provider, Mistral IT Operations and OEM partners, ensuring accurate incident timelines, risk communication and controlled return to service.
- Review and challenge root-cause analyses, distinguishing immediate triggers from underlying design, maintenance, controls, process and organizational contributors.
- Define and follow up corrective and preventive actions, requesting evidence of implementation and verifying that recurring failure modes have been addressed.
- Identify systemic trends across sites and share lessons learned with engineering design, commissioning and regional operations teams.
- Support emergency response planning and tabletop exercises covering loss of utility, cooling failures, liquid leaks, fire/life-safety events and critical equipment failures.
Capacity delivery, commissioning and change control
- Participate in design and constructability reviews for expansions, retrofits and new AI deployments; flag operational, maintainability and resilience concerns early.
- Review commissioning and integrated systems testing plans, including power transfers, redundancy scenarios, controls failure modes, cooling recovery and operational readiness criteria.
- Challenge test results and acceptance evidence against defined electrical, thermal and operational requirements; track unresolved technical issues through handover.
- Partner with IT Operations on rack power and thermal limits, direct-to-chip liquid cooling, coolant distribution unit boundaries, leak response and load-restoration dependencies.
- Assess proposed changes to critical infrastructure, including concurrent maintenance, controls updates and brownfield works; recommend safeguards and escalation where exposure is unacceptable.
- Provide technical coaching to internal stakeholders, contribute to engineering standards and support recruitment and knowledge sharing as the portfolio expands.
Success measures
- Critical technical risks are identified early, prioritized and reduced through verified mitigation actions, supporting Mistral’s availability objectives.
- High-risk maintenance and infrastructure changes receive timely, evidence-based technical review with clear mitigations and escalation.
- Major incidents are diagnosed accurately, communicated effectively and followed by robust root-cause analysis and verified corrective actions.
- New and expanded capacity meets agreed redundancy, electrical, cooling and operational acceptance requirements.
- Repeat failures, unresolved high-severity defects and preventable technical deviations decrease over time.
Minimum qualifications
- 5–7+ years in critical facilities engineering, commissioning, data center operations or technical assurance in high-availability environments.
- Strong practical knowledge of critical electrical infrastructure (UPS, generators, MV/LV distribution, switchgear and protection) and mechanical systems (cooling plant, pumps, controls and heat rejection).
- Ability to review single-line diagrams, operating sequences, technical procedures, maintenance plans, commissioning evidence and root-cause analyses.
- Demonstrated experience troubleshooting complex infrastructure incidents and influencing external technical teams without direct line authority.
- Clear written and verbal English communication, sound judgment under pressure and willingness to travel and participate in incident escalation as needed.
Preferred experience
- Full technical governance, multi-site operations or mission-critical facilities serving high-density AI/HPC workloads.
- Experience with direct-to-chip liquid cooling, CDUs, facility/technology cooling interfaces, water quality, leak detection and rack-level thermal management.
- Integrated systems testing, EPMS/BMS trend analysis, protection coordination, failure-mode reviews and cross-site engineering standardization.
- Experience partnering with hardware OEMs, design engineers, commissioning teams and infrastructure providers during live-site expansion.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Damascus, Syria
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Poland; Romania; Cyprus; Serbia; Portugal; Malta
Our client is an international IT solutions and technology integration company specializing in cloud infrastructure, networking, web performance, and cybersecurity solutions.
The company works primarily with digital-native businesses across Europe, including clients in gaming, gambling, fintech, IT, and adjacent technology-driven industries. Its technology portfolio includes leading cloud and web security platforms and solutions.
As the business continues to grow, the company is looking for an experienced
Senior Sales Executive - Hunter
to drive new business development across European markets.
This is a pure hunter role for a senior sales professional who already has an active network of potential clients and knows how to turn relationships into complex, high-value B2B opportunities.
You will focus on two core areas: Cloud Infrastructure and Web Security, working with digital-native companies that require scalable, high-performance, and secure technology infrastructure.
The position is remote, and the candidate's location is flexible. What matters most is an active and relevant client network across European markets.
Your future tasks:
Drive new business acquisition across European markets
Develop sales opportunities within digital-native industries, including gaming, gambling, fintech, and IT
Leverage your existing professional network to identify and engage potential customers
Proactively build your own pipeline rather than relying primarily on inbound leads
Sell solutions across Cloud Infrastructure and Web Security
Identify customer infrastructure, performance, scalability, and security needs and translate them into relevant technology solutions
Build relationships with senior decision-makers and key stakeholders within target accounts
Manage the complete B2B sales cycle from initial contact and qualification through proposal, negotiation, and closing
Develop and manage complex opportunities with an average sales cycle of approximately 2-4 months
Build a sustainable pipeline of high-value opportunities and take ownership of individual sales targets
Focus on profitable business growth and understand the commercial performance of deals, including Gross Profit (GP)
Develop long-term customer relationships and identify opportunities for recurring business and renewals
Maintain ownership of your pipeline and sales activities with a high degree of independence
Collaborate with internal technical and commercial teams to develop solutions that meet client requirements
Requirements
Proven senior-level experience in B2B technology sales and new business development
Strong hunter sales background with demonstrated success proactively generating and closing new business
An active and established client network across European markets - this is a key requirement for the role
Existing relationships with decision-makers within digital-native companies, particularly in gaming, gambling, fintech, IT, or adjacent industries
Proven ability to generate significant Gross Profit, ideally with a track record around $500K+ GP annually or a comparable level of sales performance
Experience selling Cloud Infrastructure, Web Security, cloud services, cybersecurity, networking, or related technology solutions
Strong understanding of cloud infrastructure and/or web security solutions
Experience managing complex B2B sales cycles of 2+ months
Proven ability to independently source opportunities, build a pipeline, negotiate, and close high-value deals
Experience working with large commercial opportunities and senior-level decision-makers
Commercial mindset with a strong understanding of Gross Profit rather than revenue alone
Ability to build long-term client relationships and develop recurring business
Strong negotiation and relationship-building skills
Fluent English and proven experience working with European clients in English
Self-starter mentality with the ability to manage your own pipeline and priorities without close supervision
Comfortable working independently in a remote international environment
Willingness to work under a B2B contract
Will be an advantage:
Direct sales experience with Google Cloud and/or Cloudflare solutions
Existing client network specifically within the gaming or gambling industry
Experience selling to fintech and other high-growth digital-native companies
Experience with recurring revenue models, subscriptions, managed services, or other long-term technology contracts
Strong understanding of cloud migration, infrastructure optimization, web performance, and cybersecurity
Experience selling through technology partnerships or within an IT integrator environment
Track record of closing high-value technology deals with long-term commercial potential
Benefits
Remote work format with flexibility regarding your location
Opportunity to develop business across multiple European markets
High level of autonomy and ownership over your client portfolio and sales pipeline
Opportunity to work with leading technologies in cloud infrastructure and web security
Exposure to fast-growing digital-native industries, including gaming, gambling, fintech, and IT
Opportunity to leverage your existing network while building long-term relationships with high-value clients
Strong focus on recurring business, allowing successful client relationships to generate value over multiple years
Opportunity to work on complex, high-value technology deals with international clients
Direct impact on the company's growth and expansion across European markets
Entrepreneurial environment designed for an experienced sales professional who prefers independence, ownership, and measurable commercial results
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The opportunity:
This is an exciting opportunity to lead the Finance function across the Americas and play a key role in shaping the region's financial performance and future growth. As a trusted partner to senior leadership, you will provide strategic financial insight, drive strong governance and compliance, and ensure the delivery of accurate and timely reporting.
You will lead and develop a high-performing finance team, champion process improvement and automation initiatives, and help create scalable, efficient ways of working. This role offers the chance to influence business decisions, strengthen financial controls, and make a lasting impact across the organization.
Key Responsibilities:
Own the monthly, quarterly and year-end close for the geography, aligned with the Group timetable; coordinate business, Project Accounting and SSC teams (AP, O2C and R2R) to deliver complete and accurate results.
Review monthly financial performance, including revenue, margin, operating costs, balance sheet and cash flow; investigate material variances and provide clear commentary and actions to management.
Support the annual budget, strategic planning and periodic forecasting processes, challenging assumptions and ensuring alignment between operational plans and financial outcomes.
Review and approve balance sheet reconciliations and journals in line with delegated authority; ensure aged, unsupported or unreconciled items are resolved promptly.
Establish and maintain the reconciliation framework with Group Finance, including account risk assessment, ownership, frequency, methodology and escalation requirements.
Monitor accounting classifications, cost coding, accruals, provisions, revenue recognition and other key accounting judgements to ensure compliance with Group policy and applicable standards.
Lead preparation and coordination of statutory financial statements, external audits and regulatory filings for the geography, working with Group Finance and external advisers as required.
Coordinate tax compliance and tax accounting requirements, including forecasting tax liabilities and supporting corporate, indirect, payroll and other local tax matters with specialist advisers and Group Tax.
Manage the finance control environment, including control testing, remediation, policy compliance and delivery of training where required.
Act as an escalation and approval point for core finance activities, including FX revaluation, non-PO invoices, credit notes, vendor reconciliations, account clearing and payments, in accordance with authority levels and segregation-of-duties requirements.
Partner with Treasury and the business on cash management, customer collections, vendor payment planning, liquidity forecasting and working-capital improvement.
Support CAPEX governance, including financial evaluation, approval support, tracking of spend and post-investment review, where appropriate.
Identify, assess and escalate financial risks, including currency, credit, liquidity, political, operational and compliance risks, and coordinate appropriate mitigation actions.
Provide technical accounting guidance and support the assessment and implementation of new or revised accounting policies and standards, escalating complex matters to Group Finance where appropriate.
Maintain complete, audit-ready documentation for statutory audits, government inspections, regulatory submissions and other legal or compliance requirements.
Agree service governance, performance expectations and ways of working with the SSC; review service quality, resolve escalations and drive measurable process improvements.
Support ERP, reporting and finance-transformation initiatives, including requirements definition, testing, implementation, control design and adoption.
Build effective relationships with operational leaders and central functions, providing timely financial advice and ensuring finance issues are resolved at the appropriate level.
Requirements
Professional accounting qualification (e.g. CA, ACA, ACCA, CIMA, CPA or equivalent).
Substantial post-qualification experience in financial control, reporting or a comparable senior finance role, ideally within a multi-entity or international organisation.
Demonstrated ownership of month-end close, balance sheet control, statutory reporting, audit and internal controls.
Experience leading and developing a finance team and working effectively with shared-service or outsourced finance teams.
Working knowledge of budgeting, forecasting, cash flow, working capital, tax coordination and financial risk management.
Strong ERP and financial reporting systems experience; experience supporting systems or finance-transformation initiatives is desirable.
Advanced Microsoft Excel capability; Power BI or comparable data-visualisation/reporting experience is desirable.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Indianapolis, United States; Ohio City, United States; Chicago, United States
Description
Location:
Indianapolis, IN Metro (Hybrid / 3-Day Onsite)
(Open to Regional/EST Candidates with Onsite Travel)
Contract Type:
Contractor Full-Time / Enterprise Project Engagement (Outsourced via Xenon7)
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Role purpose
Lead the development and application of digital twins to improve clinical trial design and support evidence-based clinical development decisions. The role prioritizes digital-twin, simulation, and AI/ML expertise, supported by clinical-development experience and close partnership with trial-design experts.
Position overview
You will join a multidisciplinary clinical development environment and partner with clinical scientists, physicians, biostatisticians, pharmacometricians, biomarker experts, data scientists, data engineers, and other stakeholders. You will translate clinical development questions into quantitative strategies and deliver interpretable analyses that inform protocol design, patient selection, endpoint strategy, dosing, operational planning, and decision-making under uncertainty.
The role prioritizes digital twins as the primary capability for simulating patients, disease trajectories, treatment response, and clinical trials. The successful candidate will bring strong digital-twin, simulation, and AI/ML expertise, along with sufficient clinical-development knowledge to work effectively with trial teams. Deeper trial-design expertise can be developed through close collaboration with clinical scientists, biostatisticians, and pharmacometricians.
Key responsibilities
Digital-twin development and validation
· Lead the design, development, and evaluation of digital twins of patients, disease trajectories, treatment response, or clinical trials using clinical trial and relevant external data.
· Combine mechanistic, statistical, causal, and machine learning approaches to create fit-for-purpose digital twins that can be simulated under alternative populations, interventions, dosing strategies, endpoints, or trial designs.
· Define use cases and contexts of use with clinical and quantitative experts so each digital twin addresses a specific trial-design or development decision.
· Assess calibration, validation, robustness, transportability, uncertainty, and practical relevance using appropriate internal and external evaluation strategies.
· Develop reproducible workflows and reusable digital-twin components that can be applied across programs or therapeutic areas.
Clinical trial design and quantitative decision support
· Partner with trial teams to frame development questions and evaluate design options, including target populations, eligibility criteria, enrichment strategies, comparators, endpoints, visit schedules, dosing strategies, and operational tradeoffs.
· Use digital twins and complementary simulation methods to compare plausible scenarios, characterize uncertainty, and support model-informed decision-making.
· Work closely with statisticians and pharmacometricians so analyses complement established trial-design methods and align with clinical and regulatory objectives.
· Communicate assumptions, limitations, and decision-relevant insights clearly to technical and non-technical stakeholders.
Data integration and scientific collaboration
· Analyze and integrate clinical trial data and, where relevant, biomarkers, imaging, digital health data, omics, patient-reported outcomes, and real-world data.
· Partner with data engineering and platform teams to create analysis-ready datasets, data-quality checks, lineage, and reproducible pipelines.
· Contribute to scientific documentation, presentations, publications, and responsible adoption of digital-twin methods across clinical development.
Model quality and responsible use
· Define the intended use, decision context, success criteria, and limitations of each model before development.
· Ensure models are interpretable, auditable, reproducible, and supported by evidence appropriate to their intended use.
· Apply appropriate governance, privacy, security, and scientific-review requirements for clinical data and analytical outputs.
· Clearly distinguish exploratory analyses from validated decision-support evidence and avoid overclaiming model capability.
Requirements
· PhD in data science, statistics, biostatistics, pharmacometrics, computer science, biomedical informatics, engineering, mathematics, operations research, or a related quantitative field.
· Demonstrated experience developing digital twins, virtual patients, disease-progression models, clinical trial simulations, synthetic controls, or closely related computational models.
· Strong experience applying machine learning, statistical modeling, causal inference, or simulation to biomedical, healthcare, pharmaceutical, or other complex scientific data.
· Strong programming skills in Python, R, or a comparable analytical language, with experience using version-controlled and reproducible workflows.
· Sufficient clinical-development knowledge to frame relevant questions and collaborate effectively with clinical and quantitative trial experts.
· Ability and interest to deepen clinical trial-design knowledge through partnership with clinical scientists, biostatisticians, and pharmacometricians.
· Strong written and verbal communication skills and demonstrated effectiveness in cross-functional scientific collaboration.
Preferred qualifications
· Strongly preferred: experience supporting clinical trial design, protocol development, clinical development strategy, model-informed drug development, or regulatory-facing quantitative evidence.
· Familiarity with one or more trial-design topics, such as endpoint strategy, sample size or power assumptions, patient selection or enrichment, longitudinal outcomes, missing data, adaptive designs, or decision criteria.
· Knowledge of digital-twin architecture and validation, supported by expertise in causal inference, Bayesian modeling, survival analysis, longitudinal modeling, clinical trial simulation, or synthetic controls.
· Experience with clinical data standards and common clinical-development data sources.
· Experience with biomarker, imaging, omics, digital health, or real-world data and integration of multiple data modalities.
· Experience with scalable cloud-based analytical environments.
· Track record of translating analytical work into decisions, reusable capabilities, publications, presentations, or other measurable scientific impact.
Location: Philippines; Makati City, Philippines; Taguig City, Philippines; Pasay City, Philippines
Top 3 Reasons To Join Us
100% Remote
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
Perform manual testing on new technologies
Identify and resolve simple quality process issues with little to no supervision and guidance
Write tests scenarios and run them during the testing process
Identify bugs and report it according to bug template with sufficient detail so that developers can investigate further
Perform API testing using tools like Postman or Swagger to validate request/response behavior
Report status to cross-functional teams
Execute on defined tasks according to guidelines and contribute to solving problems with defined solutions
Provide support with the team proactively
Mastering your craft and leveraging it for greater impact
What We Need
At least 4 years of experience in using manual testing tools and procedures in an agile environment
Hands-on experience in manual API testing (e.g., using Postman, Swagger, or similar tools), including validating endpoints, status codes, and response payloads
Deep understanding of QA theory
Good level of understanding of the software development life cycle and lean/agile QA methodologies
Enjoy working in a group and collaborating with cross-functional teams to get things done
Good communication in English is a must
Continuous learning of innovative approaches to testing and best-practices around it
Share new ideas and can adapt to work when circumstances change
Why You'll Love Working Here
Competitive renumeration package
International Environment
Paid annual leaves
Health Insurance
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Bulgaria; Serbia; Poland; Czechia
Would you like to build a career in a leading multinational IT company?
We are seeking a skilled Content Marketing Writer to join our marketing team in a remote, part-time role. You’ll create compelling B2B content across multiple channels, helping us communicate our value, strengthen our brand, and support global marketing and growth initiatives. This is a hands-on position where your creativity, editorial expertise, and AI skills will make a real impact.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Create, edit, and refine engaging B2B marketing content across multiple channels, including blogs, landing pages, websites, and digital campaigns.
Develop compelling marketing materials such as ebooks, whitepapers, video scripts, event messaging, and promotional content.
Ensure all written company content is clear, accurate, consistent, and aligned with our brand voice and corporate identity.
Proofread and review marketing materials to maintain high editorial standards.
Collaborate with the marketing team and other internal stakeholders to deliver content that supports business goals and go-to-market initiatives.
Leverage AI tools and automation to improve content creation processes, efficiency, and quality.
You are a perfect match if you have:
Proven experience in B2B content writing, preferably within the SaaS, IT, or Telecommunications industries.
Strong copywriting, editing, and proofreading skills across various marketing formats and channels.
Native-level English proficiency, both written and spoken.
Hands-on experience using AI tools for content creation, optimization, and workflow automation.
Experience creating content for technical products and translating complex concepts into clear, engaging messages.
Strong digital literacy and proficiency with Google Workspace tools.
Ability to manage multiple content projects and meet deadlines in a fast-paced environment.
What you need to succeed:
Creative thinking combined with strong attention to detail and editorial precision.
Excellent communication and collaboration skills.
A proactive, independent, and results-oriented approach to work.
Strong organizational and time management skills.
Curiosity, adaptability, and a willingness to explore new technologies and AI-driven solutions.
Ability to understand complex topics and communicate them clearly to different audiences.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development
: Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance
: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
seniorWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридShanghai
ОфисГеография найма не уточнена
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
ГибридBarcelona, Spain
ГибридseniorTokyo
География найма не уточнена
ГибридleadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
УдалённоseniorPoland; Romania; Cyprus; Serbia; Portugal; Malta
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Indianapolis, United States; Ohio City, United States; Chicago, United States
УдалённоseniorPhilippines; Makati City, Philippines; Taguig City, Philippines; Pasay City, Philippines
