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Location: Helsinki, Finland; Stockholm, Sweden; Tallinn, Estonia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. New Verticals is everything our customers buy that isn't a restaurant meal: groceries, pharmacy, electronics, the shop on the corner. It's one of the company's growth engines and still largely unsolved as a product problem - a forty-item grocery basket is nothing like ordering dinner. As a Senior Mobile Engineer, iOS - you'll join New Verticals EMEA, the group accountable for that mission across Wolt and Deliveroo in 30+ countries, organised as five teams. Your home team owns quality and cost: making sure customers actually get what they ordered, at a sensible cost of getting a basket to their door. Substitutions, unavailable items, order accuracy - invisible when it works, infuriating when it doesn't. You won't only work there: mobile expertise is in demand across all five teams, and part of the role is going where the iOS work is. This role is primarily focused on native iOS development. Experience across both iOS and Android, as well as backend development, is a strong plus. What you’ll be doing Building, improving and maintaining native iOS features for customer-facing journeys within our shared consumer apps. Partnering closely with product, design and engineering colleagues to turn customer and business needs into simple, reliable and scalable mobile experiences. Contributing to the design, implementation, launch and ongoing ownership of meaningful product initiatives. Working with our server-driven UI (SDUI) approach to build configurable, component-based views that allow teams to move quickly while maintaining a coherent customer experience. Making thoughtful technical decisions around architecture, testing, performance, observability, release processes and maintainability. Collaborating with engineers across teams that own different parts of the same app, helping ensure integrations and shared patterns work well together. Supporting and mentoring full-stack engineers who are developing their mobile expertise, and helping raise the bar for mobile implementation practices across the team. Using AI-enabled tools pragmatically to improve engineering productivity, while applying strong judgment around quality, security and validation. What we’re looking for Strong experience building and shipping high-quality native iOS applications, with a solid understanding of modern iOS development practices. Experience working on large-scale, consumer-facing mobile applications, ideally in an environment where several teams contribute to the same app. Good knowledge of mobile architecture, testing, performance optimisation, observability, modularity, CI/CD and App Store release processes. Experience collaborating closely with product and design partners to solve customer problems, not only implement specifications. A pragmatic, product-minded approach: able to balance quality, speed and long-term maintainability. Comfort working in an evolving environment, breaking down ambiguous problems and contributing to clear, practical solutions. Strong communication and collaboration skills, with the ability to explain technical trade-offs clearly. Experience supporting, mentoring or enabling other engineers, particularly those growing their mobile development skills. Practical experience using AI as part of your engineering toolkit, with good instincts for validation and quality. Experience with Android development and/or backend engineering is a strong plus. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion. Estonia Pay Range €5.722 — €7.152 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

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Задачи: — Разработка и поддержка backend-сервисов на Go; — Развитие микросервисной архитектуры и REST/gRPC API; — Работа с PostgreSQL, Redis и очередями сообщений; — Разработка асинхронных процессов и интеграций; — Написание тестов и участие в code review; — Обеспечение надежности сервисов и разбор production-инцидентов. Требования: — Опыт в blockchain / crypto; — Опыт работы с финансовыми транзакциями, балансами, ledger или billing; — Опыт разработки wallet и deposit/withdrawal-сервисов; — Знание OpenTelemetry, Prometheus, Grafana и других observability-инструментов; — Понимание AML/KYC, PCI DSS или GDPR; — Коммерческий опыт разработки на Go — от 3 лет; — Опыт разработки и поддержки production backend-сервисов; — Понимание микросервисной архитектуры; — Опыт работы с PostgreSQL, Redis и Kafka / RabbitMQ / NATS или аналогами; — Понимание транзакционности, идемпотентности и конкурентного доступа; — Опыт написания тестов и работы с Docker; — Базовое понимание Kubernetes; — Знание HTTP, TLS, JWT/OAuth2, authentication/authorization; — Умение писать читаемый, поддерживаемый и безопасный код. Условия: — Гибридный формат работы в Минске; — Полная занятость; — Оформление напрямую в штат; — Долгосрочный проект.

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Location: EMEA; Hungary; Austria; Ireland; Portugal; United Kingdom; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC. Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance, so our customers can focus on the work, not the paperwork. Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. We believe that where you happen to live shouldn't govern what work you're able to do, or who you're able to hire — our mission is opportunities for all. About the Role Oyster's Go-To-Market organisation is scaling fast, with an ambitious growth agenda that spans new markets, new products, and a step-change in brand and execution. The Chief Revenue Officer needs a strong partner to help the GTM leadership team turn that agenda into disciplined, connected, day-to-day execution. As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction. You will be equally comfortable in the detail of an operating cadence and in the judgement calls of a cross-functional strategic project — and you'll take real ownership of outcomes, not just process. What You'll Do - Support the GTM leadership team with translating our company strategy into a GTM plan (Objectives, key results, key initiatives amongst the teams) driving focus across the org on what truly matters. - Deliver a regular cadence in the GTM leadership team to structurally assess progress, sharpen ‘the what’s next’ and driving accountability - Deliver the GTM QBRs - Run smooth, connected GTM operations. Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the GTM org operating effectively. Build and maintain the rhythm of the business — leadership meetings, business reviews, planning cycles — and make sure the right information, decisions, and follow-through happen on time. - Act as a trusted partner to the GTM leadership team. - Spot operational gaps or risks early and work with the relevant VP to close them. - Speed up execution. Connect the dots across Sales, Marketing, Partnerships, and RevOps, and remove the silos that slow decisions down. Find where handoffs are breaking, where priorities are misaligned, or where two teams are solving the same problem separately — and fix it. - Diagnose friction between teams and broker pragmatic, fast resolutions. - Push initiatives from decision to delivery, not just decision to plan. - Own strategic internal communication for the GTM org. Be the connective tissue between GTM leadership's priorities and the wider organisation. Shape and run the communication cadence — strategic updates, all-hands content, key messages — so that everyone in GTM understands what matters, why, and what's expected of them. - Translate strategy and leadership decisions into clear, consistent messaging. - Build feedback loops so leadership hears what's really happening on the ground. - Own, design, and run strategic growth projects in GTM. Take direct ownership of cross functional initiatives for the GTM org, end to end — scoping, resourcing, designing, running, and reporting on outcomes, without needing a large team behind you, , by uniting functional teams and RevOps around the key objectives.. - Lead cross-functional projects tied to the CRO's growth priorities, from framing through to measurable results. - Bring structure and rigour to ambiguous problems, and know when to escalate versus when to just solve it. - Use your knowledge of other GTM organizations to shortcut to solutions based on best practice and market trends - Collaborate effectively beyond GTM. Represent the GTM org's needs with Product, Engineering, Finance, Customer Experience, and People teams, and make sure work that depends on other functions lands smoothly and on time. - Build genuine working relationships with peers across the business, not just transactional asks. - Flag cross-org dependencies early and help resolve trade-offs before they become blockers. What You'll Do Translate strategy into a GTM plan - Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps. - Run a regular cadence to track progress, sharpen "what's next," and drive accountability. Design the key initiatives GTM needs to hit the plan - Identify and help design the cross-functional initiatives that matter most to the plan. - Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself. - Draw on your knowledge of other GTM organizations to shortcut to what works. Drive execution of the highest-stakes cross-functional initiatives - Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you. - Push initiatives from decision to delivery, not just decision to plan. Drive the operating rhythm - Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team. - Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early. - Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes. Own strategic internal communication for GTM - Be the connective tissue between leadership's priorities and the wider org; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why. - Build feedback loops so leadership hears what's really happening on the ground. Collaborate effectively beyond GTM - Represent GTM's needs with Product, Engineering, Finance, CX, and People through genuine working relationships, not transactional asks. - Flag cross-org dependencies early and help resolve trade-offs before they become blockers. What We're Looking For - 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps). - Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs. - A strategy consulting background, or similarly rigorous and analytical training, is a strong plus. - A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority. - Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship. - Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences. - A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework. - Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company. - Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen What Success Looks Like in the First Year - The GTM leadership cadence — business reviews, planning, follow-through — runs tightly, and decisions made in the room actually get executed. - At least one significant cross-functional growth project has been scoped, run, and delivered by you, with a clear before/after result. - The GTM org can point to a consistent, trusted flow of communication on priorities and progress — fewer surprises, less rumour. - A specific cross-team silo or bottleneck you identified has been visibly removed. - The leaders of Sales, Marketing, Partnerships, and RevOps, and the CRO, would all say the org moves faster with you in it. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About this role GiveDirectly is building a faster model for humanitarian response – using data, technology, and partnerships to identify people affected by crises and deliver cash within days. Making that possible requires legal pathways that can be established before a crisis and activated quickly when one occurs. We are seeking a Counsel to build and lead that legal model. Approximately 70% of the role will focus on Emergency Cash, from preparing for future responses to leading the legal and regulatory work required during an active emergency. When a response is underway, EC work will take priority. You will also serve as legal partner to GiveDirectly’s U.S. programs, which work with governments, funders, researchers, and community organizations to deliver cash to low-income Americans. The portfolio includes programs such as Rx Kids, guaranteed-income initiatives, and housing-stability programs. You will help teams design and expand these programs, structure partnerships, and navigate the legal issues affecting delivery and recipients. This is a delivery-focused role for a practical lawyer who can build for scale, exercise clear judgment under pressure, and help ambitious programs move from idea to implementation. Reports to: Head of Legal Level : Senior Manager Location: Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our current list of eligible countries to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time. Travel Requirement: ~ 3–4 trips per year, plus travel as needed during active emergency responses. What you’ll do: Build and deliver the Emergency Cash legal model Serve as the primary legal partner to Emergency Cash across program strategy, design, launch, and delivery. Build a repeatable legal model for emergency responses, including approaches to country entry, regulatory review, government engagement, contracting, data use, and the engagement of local counsel. Develop response-readiness tools, templates, and decision frameworks that allow common issues to be addressed quickly while escalating matters requiring legal judgment. During active responses, lead the legal work needed to launch and operate on emergency timelines, providing clear recommendations when information is incomplete. Coordinate with country teams, program-facing Counsel, and local advisors to use existing knowledge and relationships while retaining legal ownership of the response. Apply GiveDirectly’s global standards for MNO data and remote enablement to individual responses, working with the Corporate & Strategic Affairs Counsel on novel or cross-cutting issues. Draft and negotiate the partnership, technology, vendor, data-sharing, and other agreements required to deliver emergency programs. Capture lessons from individual responses and use them to strengthen the EC legal model over time. Lead legal support for U.S. programs Serve as legal partner to GiveDirectly’s U.S. programs across program design, implementation, expansion, and ongoing operations. Advise on the legal design and delivery of U.S. cash programs, including eligible recipient populations, interactions with public benefits, tax treatment and reporting, payments involving minors or caregivers, family-law considerations, privacy and data use, and state-specific requirements. Structure and negotiate program-specific agreements with governments, research institutions, community organizations, payment providers, and other partners. Develop reusable guidance for recurring issues and coordinate state-specific or specialist counsel where needed. Contribute across Legal Work with the Corporate & Business Affairs Counsel on organization-wide standards and initiatives affecting Emergency Cash or U.S. programs. Partner with the Africa Programs & Country Operations Counsel when emergency responses occur in countries within that role’s portfolio. Work with Legal Operations support to delegate recurring contracting, research, coordination, and administrative work appropriately. Support other priority legal matters as needed as part of a small, global Legal team. What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Qualification as an attorney in at least one jurisdiction, with relevant post-qualification legal experience. Experience advising on complex program, commercial, or regulatory matters in fast-moving or high-pressure environments. Strong commercial contracting skills, including drafting and negotiating complex partnership, technology, vendor, or data-related agreements. Ability to quickly understand unfamiliar legal and regulatory frameworks and advise where precedent, time, or information is limited. Strong legal and business judgment, including the ability to identify meaningful risks, assess tradeoffs, and recommend a practical path forward. Ability to translate complex legal requirements into clear, actionable guidance for colleagues without legal backgrounds. Experience coordinating external counsel, consultants, or other specialist advisors. Working knowledge of data privacy and data protection law. Ability to operate independently, manage competing priorities, and reprioritize quickly during active emergency responses. Excellent written and verbal communication skills; English fluency. Preferred: Experience in emergency response, humanitarian operations, or other crisis-context legal work. Experience supporting the launch of programs or operations in new countries. Experience with U.S. public-benefits, family-law, charitable-assistance, or government-program matters. Experience working across multiple jurisdictions, particularly in emerging markets. Experience supporting programs involving vulnerable populations or sensitive personal data. Experience in international development or another mission-driven organization. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United States Base Salary: $134,400 Bonus at Target Performance: 10% (~$13,440, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $15,724 in 2025) Estimated Total Compensation at Target: $147,840+ Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £91,900 Bonus at Target Performance: 10% (~£9,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £10,752 in 2025) Estimated Total Compensation at Target: £101,090+ Annual Benefits Stipend: £2,760 Kenya Base Salary: $106,280 Bonus at Target Performance: 10% (~$10,628, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,434 in 2025) Estimated Total Compensation at Target: $116,908+ Annual Benefits Stipend: $8,454 This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A supportive team that works hard and cares hard A robust health benefits plan (exact details will vary by country) Flexible paid time off that staff is encouraged to take Allowances for desk set-up and learning and development We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About this role GiveDirectly is seeking a Legal Counsel, Corporate & Business Affairs to build our Business Affairs capability and serve as a primary legal partner to our global functions. You will help GiveDirectly structure complex corporate, commercial, funding, and charitable relationships and navigate the legal and regulatory questions that arise as the organization grows. You will advise teams including Partnerships and Fundraising, People, Finance, Communications, Technology, Product, Grants Management, and public affairs. Your portfolio will include complex partnerships and transactions, non-standard gifts and fundraising arrangements, nonprofit regulatory matters, and organization-wide strategic initiatives. A major initial priority will be building the legal and regulatory foundation for Data Partnerships and remote enablement. Working with Global Data Partnerships, Product, Technology, and program teams, you will develop workable approaches to data privacy and MNO data that can be used across GiveDirectly and adapted by program-facing Counsel to local contexts. This is a broad role for a corporate and commercial lawyer with strong data-privacy expertise who can understand what teams are trying to accomplish, structure a practical path forward, and bring in specialist expertise when needed. Reports to: Head of Legal Level : Senior Manager Location: Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our current list of eligible countries to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time. Travel Requirement: ~ 1–2 trips per year, with additional travel as needed for significant partnerships or regulatory engagement What you’ll do: Build Business Affairs and advise global functions Serve as a primary legal partner to Partnerships and Fundraising, People, Finance, Communications, Technology, Product, Grants Management, and public affairs teams. Structure, draft, and negotiate complex corporate partnerships, funding arrangements, technology and vendor agreements, and other strategic transactions. Advise on corporate, commercial, employment, privacy, nonprofit, and operational matters arising within the teams you support. Partner with teams early to understand their objectives, develop workable structures, and provide practical advice on legal and business risk. Build templates, playbooks, and repeatable approaches that allow GiveDirectly to handle recurring work more consistently as the organization grows. Support fundraising, charitable giving, and public affairs Advise on the structure, acceptance, and administration of significant or non-standard gifts, including bequests and other planned gifts, donor-advised fund grants, restricted gifts, securities, cryptocurrency, and other non-cash contributions. Draft and review gift agreements, donor restrictions, planned-giving documentation, and other funding arrangements, coordinating with tax or trusts-and-estates counsel where needed. Advise on charitable solicitation, fundraising disclosures, sponsorships, cause-marketing arrangements, commercial co-ventures, and related nonprofit regulatory requirements. Support public affairs, Communications, and other teams on lobbying, advocacy, public-policy engagement, and political-activity restrictions, including applicable registration, tracking, and reporting requirements. Develop practical guidance and escalation pathways so teams can identify when fundraising or external-engagement activities require Legal review. Lead legal strategy for Data Partnerships and other strategic initiatives Lead legal strategy for new products, partnerships, and operating models that affect multiple programs, countries, or teams. As a major initial priority, develop GiveDirectly’s legal and regulatory approach to Data Partnerships, MNO data, and remote enablement. Serve as legal partner to Global Data Partnerships, leading the legal work required to establish relationships with MNOs, governments, and other data holders. Advise on data privacy, consent, data sharing, telecommunications regulation, and responsible data use, directing specialist analysis where needed. Draft and negotiate NDAs, data-sharing agreements, MoUs, and related arrangements, and support engagement with regulators and government partners. Work with Product, Technology, Programs, and program-facing Counsel to translate organization-wide approaches into workable models for particular countries and programs. Contribute across Legal Partner with other Counsel on matters that cross portfolios or require shared expertise. Coordinate external and local counsel where specialist or jurisdiction-specific support is needed. Take ownership of other priority legal matters as team and organizational needs evolve. Help strengthen the standards, tools, and ways of working used across our small, global Legal team. What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Qualification as an attorney in at least one jurisdiction, with relevant post-qualification legal experience. Strong corporate, commercial, and transactional experience, including structuring and negotiating complex partnerships and agreements. Experience advising on complex funding arrangements, external partnerships, or other transactions involving significant legal and business considerations. Demonstrated expertise in data privacy and data protection, including data sharing, consent, and the use of personal or regulated data. Ability to understand unfamiliar legal and regulatory frameworks - including nonprofit and fundraising requirements - and develop practical approaches to novel questions. Strong legal and business judgment, with the ability to assess risk in context and recommend a clear path forward. Experience advising multiple functions and building trusted relationships with colleagues, counterparties, and senior stakeholders. Ability to build new legal capabilities, manage a varied portfolio independently, and direct external or specialist advisors when needed. Excellent written, verbal, and negotiation skills; English fluency. Preferred: Experience engaging with data-protection authorities, telecom regulators, governments, or other public authorities. Experience negotiating data-sharing arrangements with MNOs or other holders of sensitive or regulated data. Experience advising on technology-enabled products or data-intensive operating models. Experience working across multiple jurisdictions, particularly in emerging markets. Privacy or data-protection certification. Experience advising charitable organizations on fundraising, planned giving, bequests, donor restrictions, or non-cash gifts. Experience with tax-exempt organization law, charitable solicitation, cause marketing, lobbying, advocacy, or political-activity rules. Experience in international development, humanitarian response, or another mission-driven organization. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United States Base Salary: $134,400 Bonus at Target Performance: 10% (~$13,440, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $15,724 in 2025) Estimated Total Compensation at Target: $147,840+ Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £91,900 Bonus at Target Performance: 10% (~£9,190 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £10,752 in 2025) Estimated Total Compensation at Target: £101,090+ Annual Benefits Stipend: £2,760 Kenya Base Salary: $106,280 Bonus at Target Performance: 10% (~$10,628, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,434 in 2025) Estimated Total Compensation at Target: $116,908+ Annual Benefits Stipend: $8,454 This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A supportive team that works hard and cares hard A robust health benefits plan (exact details will vary by country) Flexible paid time off that staff is encouraged to take Allowances for desk set-up and learning and development We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Poland - Remote Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About the Role Our Business Intelligence department owns financial data and analytics at the most granular level—from individual transactions and counterparties to products, clients, and business segments. We collect cost and revenue data from external counterparties, transform it into appropriate booking logic, and ensure it is correctly reflected in the General Ledger and analytical systems. We are looking for a Cost & Revenue Controller to take hands-on ownership of this process—ensuring data is collected completely, booked correctly, reconciled, and any discrepancies are identified and resolved. The role sits between Finance, BI, and Technology, bridging financial requirements with technical implementation. Reporting Line — Head of Business Intelligence Worksite — Remote What You Will Do Cost & Revenue Collection Own the process from raw counterparty statements through to final booking. Understand individual cost and revenue items and define appropriate collection and booking logic. Support onboarding of new products and counterparties. Ensure costs and revenues are correctly mapped to General Ledger accounts, products, and business categories. Reconciliation & Data Quality Reconcile counterparty statements against internal data and the General Ledger. Identify missing, duplicated, incorrectly classified, or incorrectly booked items. Investigate discrepancies, identify root causes, and coordinate their resolution. Develop automated reconciliation and validation controls. Define and monitor data-quality and error KPIs. Business & Technology Integration Translate financial and business requirements into clear requirements for technical teams. Follow implementations through development, testing, deployment, and production monitoring. Validate that implemented solutions reflect the intended financial and accounting logic. Act as a bridge between Finance, BI, Operations, and Technology. Incident & Process Management Own financial data-quality incidents and ensure they are resolved within agreed SLAs. Perform root-cause analysis and drive permanent solutions for recurring issues. Continuously improve and automate reconciliation and control processes. Use SQL, Claude Code, and other analytical tools to investigate data and build reconciliation and control solutions. What You Will Bring Must Have: Strong understanding of reconciliation principles, financial controls, and accounting. Experience working with General Ledger and detailed financial data. Strong logical and analytical thinking with the ability to investigate complex discrepancies. Ability to translate financial requirements into requirements for technical teams. Strong attention to detail and focus on data quality. Ability to work independently and own problems through to resolution. Nice to Have: Experience in brokerage, banking, asset management, payments, or fintech. Experience working with transaction-level data and external counterparty statements. Experience designing automated reconciliation and financial controls. Experience building applications or analytical tools using Claude Code or similar AI-assisted development environments. Experience with Power BI, Python, or similar analytical tools. Previous audit experience, including Big Four. We Offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland; South Africa; Greece ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region. At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere. Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow. You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator. You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way. This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you. Key Responsibilities : - Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach) - Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity - Qualify and schedule high-value meetings that convert into tangible sales opportunities - Present and clearly articulate Oyster’s global employment platform to target buyers - Organize, optimize, and manage your pipeline for maximum efficiency and predictable results - Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy. What we value: - Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth - Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward - Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression. - Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times - T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results What will make you successful: - Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts. - Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure. - Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you. - Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline - Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action. Candidates who stand out possess: - Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome. - Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.) - A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace You'll also need - A reliable home internet connection (or be able to get one) - Fluent English language skills HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About this Role GiveDirectly's People Operations team owns global payroll, employee lifecycle, HR data, and total rewards delivery for a workforce spread across more than 20 countries. As the team has grown, so has the case for additional capacity at the leadership level to help own the operating engine that keeps payroll, service delivery, and people data running well every day. This role is that operating engine. The Senior Manager, People Operations will manage a team of Associates and Coordinators (3 in total for now). You'll own end-to-end payroll delivery, the ticketing system and employee lifecycle (onboarding, offboarding, transfers), HRIS data quality, and execution of the annual compensation cycle and mobility transactions. You'll be the first point of contact for country HR teams on operational payroll, data, and ticketing matters, and you'll build depth across your team so critical knowledge doesn't sit with one person. This is a hands-on, builder's role. You'll set the operating model for your areas (cadence, controls, service standards) and be accountable for the outcomes, not just for delivering against someone else's plan. Job Type: Full-time Reports to: Senior Manager, People Operations Level: Senior Manager Location: Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours, and meaningful overlap with US Eastern hours. We can only employ people in certain places at the moment, so it's worth checking our current list of eligible countries to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time. Travel Requirements: Must be able to travel ~3-4 times per year to one of our countries of operation for team retreats and oversight. What you'll do Team leadership and delivery: Lead, coach, and develop a team, setting clear priorities, standards of work, and ownership across payroll, service delivery, people data, and lifecycle operations Build depth and cover across the team so critical knowledge is not concentrated in one person, and establish clear escalation paths for absences and peak periods Define the operating model for your areas, including cadence, controls, service standards, and how work is prioritized against the function roadmap Serve as the first point of contact for country HR teams on operational payroll, data, lifecycle, and ticketing matters Global payroll: Own end-to-end payroll delivery for all global staff across entities and employer of record arrangements, ensuring accurate and timely processing of salaries, benefits, and deductions Own the payroll calendar, approvals, controls, and reconciliation, partnering with Finance on month-end, accruals, and people cost reporting Manage payroll providers operationally, including service quality, issue resolution, invoicing, and migrations Maintain current knowledge of payroll and statutory requirements across all operating locations, and drive the changes needed to stay compliant Run annual bonus administration end to end, ensuring calculations are accurate and payments are made within designated timelines People operations service delivery and employee lifecycle: Own the ticketing system and its operating rhythm, including triage, assignment, SLA performance, and reporting Own onboarding, offboarding, transfers, and role changes as designed processes rather than a series of transactions, and be accountable for the experience they produce Analyze trends and root causes of recurring issues and deliver structural fixes rather than repeat workarounds Drive the implementation of tools that improve functionality and user experience Act as the escalation point for complex or high-priority tickets, providing direction and ensuring timely resolution People data and systems: Own HRIS operations and data quality, including the method for preventing inaccurate data entering the system at source Own the people systems roadmap covering workflows, automation, integrations, and reporting infrastructure, partnering with IT and Finance on delivery Run the audit and reporting cycle, and maintain reporting standards in practice Produce the people reporting that leadership decisions rely on Total rewards and mobility operations: Execute annual compensation cycles, salary adjustments, and increase rollouts accurately and on time Own benefits administration across all locations, including renewals, enrollments, and issue resolution Produce the analysis behind compensation decisions, including benchmarking, compa ratio and cost modelling, and equity audits Execute mobility transactions end to end, including payroll and entity transfers, contract issuance, location-based pay changes, work permit and employer of record administration, and the supporting trackers and records Other tasks: Participate in cross-functional initiatives and organizational projects, representing People Operations requirements Perform all other duties that may be assigned to you from time to time by the Senior Manager, People Operations and stakeholders What you'll bring: 6+ years of professional experience in People Operations, HR operations, or global payroll, including at least 2 years managing a team Direct experience running multi-country payroll and people operations, ideally including Sub-Saharan Africa and employer of record arrangements Demonstrated ownership of an HRIS, including an implementation, migration, or significant data quality turnaround A systems and process mindset, with the ability to point to workflows you have automated, simplified, or eliminated Working knowledge of employment and statutory requirements across multiple jurisdictions, with sound judgment on compliance risk and a clear sense of when to decide and when to escalate Strong analytical skills, including comfort with compensation and cost modelling and advanced spreadsheet ability Ability to liaise remotely with a wide range of people at all levels and across different cultures, and to act with credibility, tact, and diplomacy Strong stakeholder management skills, with the ability to communicate technical people operations content to non-specialist audiences Comfort operating with incomplete guidance and shifting priorities, and strong time management across competing deadlines Professionally proficient in English Experience in a global non-profit, international development organization, or mission-driven company with an Africa presence preferred Familiarity with employer of record and contractor models across multiple countries (Oyster, Remote, or similar) preferred Aptitude to learn new software tools such as Slack, BambooHR, Jira, and Asana, and comfort with AI-assisted tools to streamline people operations workflows Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United States Base Salary: $114,660 Bonus at Target Performance: 10% (~$11,466, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $13,415 in 2025) Estimated Total Compensation at Target: $126,126+ Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £77,600 Bonus at Target Performance: 10% (~£7,760, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £9,079 in 2025) Estimated Total Compensation at Target: £85,360+ Annual Benefits Stipend: £2,760 Kenya Base Salary: $83,820 Bonus at Target Performance: 10% (~$8,382, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $9,807 in 2025) Estimated Total Compensation at Target: $92,202+ Annual Benefits Stipend: $8,453 This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Ads & Promotions Sales Manager is responsible for driving Sponsored Listings revenue growth by leading and developing the local Ad Sales team and working closely with Account Management. What you’ll be doing The role owns performance against key country targets, including Venue Penetration, Ad Load, and Sponsored Listings revenue. It translates cluster-level Ads & Promos objectives into clear team and individual goals, ensuring strong execution through coaching, pipeline management, and regular performance tracking. As the key link between frontline Account Managers and the Cluster Ads & Promos Lead, the manager identifies business risks and growth opportunities, supports cross-functional alignment, and builds a high-performing, accountable team. Day-to-day in this role you’ll: Manage and grow a personal portfolio of merchant partners by selling and optimising Sponsored Listings and promotional solutions, while delivering agreed revenue and growth targets. Lead, coach, and develop a team of Ad Sales Specialists, each managing their own portfolio of merchant partners. Set clear individual and team goals, monitor progress, and support the team in building strong pipelines and prioritising the highest-potential opportunities. Balance hands-on sales execution in the personal portfolio with effective people management, coaching, and removing blockers for the team. Partner closely with the Account Management team to improve adoption and performance of Ads & Promotions across their merchant portfolios. Provide Account Managers with practical training, sales materials, and support on more complex merchant cases to help them confidently recommend the right advertising and promotional solutions. Track Account Management performance in Ads & Promotions, identify gaps and growth opportunities, and work with Account Management Leads on targeted action plans. Monitor performance against country targets, identify risks early, and implement actions to improve results, including acquisition of new advertising partners, budget growth, and churn prevention. Present team performance, key insights, risks, and action plans in regular business reviews to the Cluster Ads & Promos Lead. Foster a high-performing and accountable team culture by recognising strong performance, supporting development, and proactively addressing retention or coverage risks. Proactively create and lead local initiatives that drive Ads & Promotions performance, while also effectively implementing global projects and strategies in the Polish market. Our humble expectations Minimum 2 years of B2B sales experience Proven experience in managing at least 2–3 projects simultaneously Prior team leadership/mentorship experience would be an advantage Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders Strong analytical skills with the ability to analyse and interpret data to inform decisions Strong attention to detail and ability to manage multiple projects simultaneously Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment Fluency in Polish and English What we offer 🌍Independent work in a dynamic, international team 💙Employee Assistance Programme - therapy and wellbeing % Discount on your Wolt orders 🤒Private healthcare coverage Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! #LI-WM1 Compensation The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. This position is not eligible for consideration for an equity/RSU grant. Poland Pay Range 10 790 zł — 13 000 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Задачи: — Управление доставкой услуг по портфелю разнообразных клиентов/аккаунтов. — Работа с клиентами по установке, конфигурации и внедрению приобретённых продуктов и технологий. — Партнёрство с клиентами для быстрого понимания функционала продукта и оптимизации выгод. — Обеспечение клиентов процессами, техническими и экспертными консультациями на ранних этапах внедрения. — Ведение федеральных проектов с соблюдением моделей доставки CPS, процессов, методологий и стандартов безопасности (FedRAMP, FISMA, GovCloud). — Построение отношений с руководителями клиентов, партнёрами и интеграторами для успешной реализации. — Соотнесение возможностей продуктов Collibra с кейсами клиентов. — Помощь клиентам в уточнении бизнес-целей и разработке решений с использованием продуктов Collibra. — Разработка планов проектов на основе CPS Account Plan и инициатив клиентов. — Помощь клиентам в понимании их проблем и вызовов. — Содействие Solution Architect в сборе требований и предложении дополнительного функционала. — Предоставление федеральным агентствам адаптированных стратегий управления данными с лучшими практиками. — Эффективное информирование клиентов и заинтересованных сторон о статусе проектов. — Управление эскалациями, рисками, проблемами и изменениями в проектах. — Выявление и продвижение ценности и измеримых результатов в проектах. — Выступление доверенным советником и связующим звеном между внутренними командами и клиентами. — Взаимодействие с отделами продаж, инженерии, продукта, поддержки и руководством для согласования приоритетов. — Понимание платформы Collibra, операционной модели, рабочих процессов и интеграций. — Помощь в адаптации новых членов команды. — Консультирование по продуктам, решениям и процессам. — Обучение членов команды в ходе доставки услуг. — Совместная работа с руководством для улучшения процессов вовлечения и доставки. — Выявление возможностей расширения использования продуктов Collibra в клиентах. — Вклад в рост бизнеса CPS через расширение аккаунтов, стратегическое планирование и клиентскую поддержку. — Помощь клиентам в понимании дополнительных технологий и функций для увеличения ценности. Требования: — Гражданство США и проживание на территории США. — Опыт управления проектами услуг не менее 5 лет в поддержку федеральных агентств США. — Знания в области управления данными, качества данных или управления данными. — Активный уровень допуска безопасности (Secret/TS/TS-SCI). — Знание минимум двух-трёх областей: процессы управления данными, управление данными, мастер-данные, каталогизация данных, управление бизнес-правилами. — Понимание ведущих PaaS провайдеров, Data Lakes, баз данных и интеграционных платформ, используемых федеральными агентствами. — Опыт работы с AWS, Azure, Kubernetes, инфраструктурой и платформами. — Понимание API через Java, Python или аналогичные скриптовые языки для кастомных решений в Enterprise Linux или Unix. — Знание хранилищ данных, ETL и интеграции данных. Условия: — Стандартный базовый оклад от $96,000 до $120,000 в год. — Возможность дополнительной комиссионной оплаты. — Конкурентный пакет вознаграждений, включая бонусы, акции, ежемесячный Flex Fund, пенсионные планы 401k и другие преимущества. — Гибкая программа льгот, поддерживающая разнообразные жизненные ситуации. — Политика равных возможностей и инклюзивности в компании. Контакты для отклика отсутствуют в тексте.

Задачи: — Служить стратегическим партнёром и менеджером по взаимоотношениям для федеральных клиентов Collibra Public Sector. — Обеспечивать удовлетворённость клиентов, стимулировать использование и приносить ценность от решений Collibra. — Сотрудничать с командами сервисов и продаж для создания бесшовного клиентского опыта. — Координировать техническую команду для успешной реализации, внедрения и получения ценности. — Партнёрство с продажами, сервисами, поддержкой, инженерией и продуктовой командой для защиты здоровья аккаунта, дохода и удовлетворённости клиентов. — Проактивно выявлять и снижать риски, предотвращать и управлять эскалациями, оценивать состояние клиентов. Обязанности: — Управление отношениями: быть основным контактом для федеральных аккаунтов, строить доверительные отношения с ключевыми заинтересованными сторонами, системными интеграторами и партнёрами. — Понимать бизнес-цели клиентов, технические потребности и критерии успеха, согласовывать услуги Collibra с их целями. — Поддержка продлений и расширений, демонстрируя техническую ценность и лучшие практики. — Поддержка внедрения, обновлений и операций, координация технических обсуждений и архитектурных обзоров. — Планирование и управление проектами: координация поддержки, сервисов и инженерии, обеспечение успешного выполнения проектов в срок и в рамках бюджета. — Оценка здоровья аккаунта и предотвращение рисков: выявление ключевых индикаторов риска, сотрудничество с продажами и техническими командами. — Управление эскалациями: быть контактным лицом для разрешения проблем, предоставлять обратную связь продуктовой команде. Требования: — Опыт не менее 5 лет в технической клиентской роли (TAM, Solutions Engineer, Systems Engineer или аналогичной). — Опыт поддержки федеральных клиентов США (гражданские, DoD, IC). — Понимание корпоративного программного обеспечения, SaaS или облачных решений. — Умение объяснять сложные технические концепции технической и нетехнической аудитории. — Опыт работы в регулируемых или высокозащищённых средах. — Отличные коммуникативные, организационные и навыки управления заинтересованными сторонами. — Знание и опыт развертывания корпоративных решений. — Знание иерархии и операций правительства. — Знакомство с нормативными требованиями, такими как FedRAMP, NIST 800-53. — Опыт работы с облачными платформами AWS, Azure или GCP, особенно GovCloud или эквивалент. — Опыт работы с системными интеграторами. — Технический опыт в управлении данными. — Активный или имеющий право на получение допуска безопасности США. — Требование гражданства США и проживания на территории США. Условия: — Зарплата от $104,000 до $130,000 в год без дополнительной комиссионной оплаты. — Конкурентный пакет вознаграждений, включая бонусы, акции, ежемесячный фонд гибкости, пенсионные планы 401k и другие преимущества. — Гибкая программа льгот, поддержка разнообразных жизненных обстоятельств. — Политика равных возможностей и инклюзивности. Меры успеха: — В первые 30 дней: понять цели клиентов, выявить риски, участвовать в командных встречах. — В первые 60 дней: разработать план успеха и план устранения рисков, участвовать в командных встречах. — В первые 90 дней: начать реализацию планов, вести командные встречи, развивать отношения с ключевыми контактами.

Role Overview: As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint. Key Responsibilities: — Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts. — Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap. — Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value. — Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance. — Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives. — Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth. Qualifications & Requirements: — 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms. — Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments. — Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value. — Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes. — Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency. Nice-to-Haves: — Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling. What Success Looks Like in Year 1: — Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established. — Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales. — Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice. Applicants must be authorized to work in the U.S.; no visa sponsorship available.

Задачи: — Продолжать строить, нанимать и обучать команду продаж Mid-Market во Франции в тесном сотрудничестве с рекрутерами и региональным руководством. — Непосредственное руководство менеджерами по работе с клиентами Mid-Market (Account Executives), а также координация кросс-функциональных ролей (BDRs, Solutions Engineering, Customer Success, Field Marketing). — Обеспечивать рост продаж через операционную дисциплину, постоянное формирование воронки продаж, точное выполнение продаж и целевые региональные инициативы выхода на рынок. — Внедрять и поддерживать лучшие практики продаж с использованием методологии компании (например, MEDDPICC) для управления воронкой, прогнозирования и расширения аккаунтов. — Реализовывать стратегии продаж, адаптированные к сегменту среднего рынка Франции и средним предприятиям (ETI), обеспечивая быстрые циклы продаж и быстрое достижение ценности для клиентов. — Быть операционным контактным лицом и активным "игроком-тренером" для помощи в закрытии стратегических сделок среднего рынка и устранении операционных препятствий. — Обеспечивать соблюдение корпоративной политики и стандартов продаж командой. — Поддерживать структурированный операционный ритм: еженедельные звонки по прогнозам, обзоры воронки, индивидуальные коуч-сессии, обзоры сделок и командные встречи. Требования: — Опыт управления продажами не менее 5 лет в B2B SaaS/Tech, с успешным опытом индивидуального вклада в продажи средним предприятиям. — Свободное владение французским и английским языками. — Успешный опыт управления среднесрочными, высокоскоростными циклами продаж (30–90 дней) с сильным квартальным исполнением. — Глубокое понимание французского IT, облачного и кибербезопасного ландшафта (сегмент среднего рынка / ETI). — Опыт или хорошее понимание облачной безопасности, производительности сети, Zero Trust, SASE и современной веб-архитектуры. — Владение методологиями продаж, дисциплина в использовании CRM (Salesforce), стратегии генерации воронки и точное квартальное прогнозирование. — Практический стиль руководства, способный обучать и развивать менеджеров по продажам начального и среднего уровня, поддерживать высокую энергию и производительность команды. Условия: — Ожидаемая годовая зарплата для сотрудников во Франции от €178,000 до €244,000, включая целевые бонусы по плану компенсации продаж. — Возможность участия в программе акционерного капитала Cloudflare. — Работа удалённо из Парижа. Дополнительно: — Возможность прохождения очного интервью в офисах или хабах Cloudflare. — Требования к соблюдению экспортного контроля США. — Компания предоставляет равные возможности для всех кандидатов и обеспечивает разумные условия для людей с ограниченными возможностями.

Location: Korea Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities - Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. - Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. - Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. - Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance. - Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently. - Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization. - Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness. - Track hardware inventory and coordinate on device replacements and repairs. - Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly. - Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed - Stay eager to learn, take on special projects, and grow into broader IT support responsibilities. Qualifications - Professional proficiency in English, and Japanese or Korean. - 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus. - Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace. - Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows). - Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus. - Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues). - Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams. - A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: SF or Remote (US/Canada) At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We're looking for a Senior/Staff Data Scientist to join our growing Data team and serve as a strategic analytics partner across Render. As we scale, we're tackling increasingly complex questions across our product, customers, and business, from how developers discover and adopt Render, to what drives engagement and retention, to how we prioritize investments and identify new opportunities for growth. You'll partner with leaders and teams across Product, Growth, Go-to-Market, Finance, and other functions, focusing on some combination of data analytics, analytics engineering, machine learning, and experimentation based on your strengths, interests, and Render's highest-priority needs. You'll turn ambiguous questions into rigorous analysis, define how we measure success, and translate complex data into decisions and action. As a Senior/Staff-level individual contributor, you'll also help set the standard for analytics at Render, shaping our measurement frameworks, analytical practices, and how teams across the company use data to make better decisions. WHAT YOU’LL DO - Serve as a strategic analytics partner. Work closely with leaders and cross-functional partners across Product, Engineering, Growth, Go-to-Market, Finance, and other teams to identify high-impact questions, frame decisions, and determine how success should be measured. - Define meaningful metrics and measurement frameworks. Develop the KPIs and frameworks teams use to understand performance across areas such as acquisition, activation, adoption, engagement, retention, conversion, expansion, and customer outcomes. - Turn data into strategy. Surface patterns across our users, customers, products, and business. Identify opportunities, diagnose friction, and help teams determine where to invest and what to prioritize. - Shape our approach to experimentation and evaluation. Design and analyze experiments where appropriate, develop guardrail metrics and other methods for evaluating initiatives, and help teams choose the right analytical approach for the decision at hand. - Build measurement into how we work. Partner with teams to define instrumentation and measurement plans early, ensuring new products, programs, and initiatives can be evaluated reliably after launch. - Build trusted analytical foundations. Build and maintain dbt models, semantic and context layers in partnership with Analytics Engineering, transforming behavioral and business data into reliable datasets that support decision-making across Render. - Raise the bar for analytics. Establish analytical best practices, improve how teams use data in decision-making, and mentor scientists and cross-functional partners on measurement, experimentation, and data literacy. - Help shape the future of analytics at Render. Explore how AI-assisted tools can make analytics faster and more accessible while maintaining a high bar for accuracy, context, and analytical judgment. WHAT WE’RE LOOKING FOR - 7+ years of analytics experience, with a track record of shaping strategy and influencing decisions across complex or ambiguous problem spaces. - Strong business and product judgment. You can take an ambiguous question, identify what really needs to be understood, and determine the right analytical approach to inform a decision. - Experience defining and using metrics across some combination of Product, Growth, Go-to-Market, Finance, or other business domains, for example acquisition, activation, adoption, engagement, retention, conversion, expansion, or revenue. - Strong SQL skills. Writing complex, efficient SQL and independently exploring large datasets is a core part of how you work. - Experience using experimentation, statistical analysis, or other rigorous evaluation methods to understand impact, along with judgment about when each approach is appropriate. - Experience with modern analytics tooling such as Metabase, Mixpanel, dbt, BigQuery, Segment, and Git. - A track record of influencing cross-functional teams and senior leaders without direct authority. You're comfortable challenging assumptions, creating clarity from ambiguity, and driving alignment around what the data says. - Excellent communication skills. You can turn complex analysis into a clear narrative, explain technical concepts to non-technical audiences, and build the relationships necessary to drive action. - Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate analysis, data modeling, instrumentation, or visualization. NICE-TO-HAVES - Expertise in statistical methods beyond traditional A/B testing, such as causal inference, cohort and survival analysis, or time-series analysis. - Experience with developer-focused, product-led, sales-led, or usage-based businesses. - Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products. - Experience analyzing multi-product or multi-segment businesses and understanding behavior across interconnected customer journeys. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Задачи: — Создание качественного медиаконтента, включая генерацию изображений по техническому заданию и современную обработку. — Работа с текстом: перевод, адаптация, проверка и коррекция орфографических ошибок. — Подготовка и оформление технических заданий для команды верстальщиков и дизайнеров. — Кросс-функциональное взаимодействие с командой. — Предоставление отчетности. Требования: — Уверенный опыт использования нейросетей (Chat GPT, Gemini, Claude и т.п.). — Опыт работы в Adobe Photoshop. — Опыт работы в команде. — Опыт работы в кросс-функциональной команде от 5–7 человек. — Высокое качество работы, внимательность к деталям, аккуратность. — Навык визуального оформления текстов и контента. — Быстрое освоение новой информации и инструментов. Условия: — Стабильный доход: оклад 60 000 рублей в месяц на первые 3 месяца. — Испытательный срок 3 месяца. — По окончании испытательного срока повышение зарплаты на 5 000–15 000 рублей. — Наставничество и обучение с гибким подходом. — Возможность работать из любой точки мира с рабочим днем с 10:00 до 19:00 по московскому времени (UTC+3). — 20 дней отпуска, 10 больничных, 5 отгулов. — Обучение и поддержка в коллективе.

65 000 – 75 000 ₽

Location: SF or Remote (US/Canada) At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We're looking for a Senior/Staff Analytics Engineer to join our growing Data team and lead the evolution of our Analytics Engineering platform. As Render scales, you'll build the foundations that turn raw data into trusted, reusable models for analytics, executive reporting, and AI-assisted decision-making. In this role, you'll partner closely with analysts, scientists, data engineers, and teams across Product, Engineering, Growth, Go-to-Market, Finance, and other business functions. Analysts and scientists will bring domain expertise and own business logic within their areas; you'll own the technical architecture, modeling standards, and engineering practices that help that work scale reliably. As a Senior/Staff-level individual contributor, you'll set the technical direction for Analytics Engineering at Render—strengthening data quality, improving the developer experience, and building semantic and context layers that make data easier to discover and use. You'll help teams move faster with consistent metrics and maintainable models they can trust. WHAT YOU'LL DO - Own our Analytics Engineering architecture. Guide the long-term evolution of Render’s Analytics Engineering platform, strengthening foundational models so our data remains trusted, scalable, and ready for AI-assisted analytics. - Build trusted, reusable data models. Design, build, and maintain governed dbt models that serve as authoritative sources for business-critical metrics across Product, Engineering, Growth, Go-to-Market, Finance, and other teams. - Establish engineering standards. Define and improve practices for data modeling, testing, documentation, version control, CI/CD, and code review. Review high-impact dbt changes and reduce technical debt across the analytics codebase. - Enable self-service and AI-assisted analytics. Design and maintain semantic and context layers that make metrics consistent, data discoverable, and analysis reliable for both people and AI tools. - Partner closely with analysts and scientists. Help analysts and scientists translate domain-specific business logic into scalable, maintainable warehouse models, moving shared logic out of individual reports and dashboards and into governed datasets. - Improve reliability and efficiency. Partner with Data Engineering to strengthen source data quality, warehouse architecture, and BigQuery performance and cost efficiency. - Raise the bar for Analytics Engineering. Mentor analysts, scientists, and analytics engineers on dbt development, dimensional modeling, and engineering best practices, and help teams adopt shared standards. WHAT WE'RE LOOKING FOR - 7+ years of experience in Analytics Engineering, Data Engineering, or a related technical field, including at least 3 years of hands-on experience running dbt in production. - Expert-level SQL skills and a track record of designing and owning scalable Kimball dimensional models. - Deep expertise in modern Analytics Engineering practices, including Git, testing, CI/CD, documentation, data contracts, lineage, and governance. - Experience building semantic and context layers, trusted metrics, and warehouse architectures that support self-service analytics for humans and AI agents across multiple business domains. - Strong understanding of modern cloud data warehouse architecture, performance optimization, and cost efficiency, with experience in platforms such as BigQuery, Databricks, or Snowflake. - A track record of establishing technical standards, influencing engineering practices without formal authority, and improving reliability while reducing technical debt. - Proven ability to partner closely with analysts, scientists, and business stakeholders to translate requirements into scalable, maintainable data models. - Excellent communication skills. You can explain complex technical concepts and tradeoffs to technical and non-technical audiences and build alignment across teams. - Experience building data models that connect product usage, acquisition, CRM, and financial data across the customer lifecycle. - Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate data modeling, testing, documentation, or exploration. NICE-TO-HAVES - Hands-on experience with Render’s analytics stack, including BigQuery, Segment, dbt, and analytics tools such as Metabase or Mixpanel. - Experience with developer-focused, product-led, sales-led, or usage-based businesses. - Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk