Location: United Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
УдалённоUnited Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt
Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: India; Australia; Japan; Singapore; Philippines; New Zealand
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems.
SENIORITY:
Senior / Architect-Level Engineer
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
START DATE:
Immediate availability preferred
Key Responsibilities
Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability.
Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows.
Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness.
Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments.
Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability.
Debug complex backend issues and identify weaknesses in implementation, architecture, or system design.
Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks.
Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation.
Maintain consistent output quality while meeting weekly submission requirements and project deadlines.
Requirements
Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development.
Strong understanding of backend service design, APIs, data persistence, and production software architecture.
Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust.
Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems.
Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes.
Experience with Rust workspaces, dependency management, test environments, and backend development tooling.
Strong debugging, analytical reasoning, and technical problem-solving skills.
Clear written communication and the ability to explain architectural decisions and technical findings.
Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements.
Ability to begin work within 24–48 hours after completing onboarding.
Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
We are seeking a detail-oriented Virtual Medical Administrative & Patient Engagement Coordinator to support our Medical Wellness and Health Optimization practice. The ideal candidate has prior U.S. healthcare administrative experience and excels at navigating insurance eligibility transitions, outbound patient engagement, and multi-platform scheduling with speed and accuracy.
Key Responsibilities
1. Medical Administration (Primary Priority)
Collect insurance details, process patient intake/registration, and verify eligibility and benefits (VOB).
Enter and update demographic and clinical administrative data in
Tebra
.
Support cash-pay workflows and document tracking in
Avexcia
.
Upload medical records and track missing documentation.
Provide administrative support to the billing team during the insurance rollout.
2. Patient Engagement & Outbound Calls (Secondary Priority)
Make outbound calls to existing and prospective patients to convert inquiries into bookings.
Follow up on incomplete registrations and unconfirmed appointments.
Maintain detailed records of all patient interactions in the PM system.
Direct and escalate clinical questions to medical providers appropriately.
3. Reception & Scheduling (Third Priority)
Answer inbound phone calls using
Ooma
.
Manage, schedule, and reschedule appointments in
Mindbody/Legacy
.
Answer general patient inquiries and route messages to appropriate team members.
Requirements
Experience:
Strong medical administrative or virtual medical assistant experience at a U.S.-based practice.
Insurance Knowledge:
Familiarity with insurance verification, eligibility checks, patient registration, and practice management (PM)/EHR systems.
Software Familiarity:
Experience using Tebra and Mindbody (or comparable systems like Kareo, eClinicalWorks, etc.).
Communication:
Excellent spoken and written English with a professional, warm phone demeanor for outbound calls.
Skills:
Strong data entry skills, high attention to detail, and ability to work independently.
Compliance:
Working knowledge of HIPAA rules and standard U.S. patient privacy guidelines.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm, CST.
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
Location: Denmark
We are looking for a Senior Backend Engineer to join a large-scale issuer processor migration programme within the payments domain.
The role is focused on building and integrating high-volume backend systems, supporting complex platform migrations, and ensuring the reliability of business-critical services throughout the programme lifecycle.
Location
Denmark is the preferred location for this role.
What you'll be working on
Design, develop, and maintain backend services using Go/Golang
Build integrations between complex client and vendor platforms
Work with transaction processing systems, APIs, and event-driven architectures
Contribute to distributed systems and microservices-based solutions
Support technical integration activities across multiple platforms
Perform technical analysis related to migration and integration initiatives
Participate in testing throughout different stages of the migration programme
Investigate and resolve technical issues arising during integration and migration
Work in cloud-native environments using modern engineering practices
Help ensure the stability, reliability, and continuity of high-availability, business-critical systems
Collaborate closely with client, vendor, and engineering teams throughout the programme lifecycle
Requirements
What we're looking for
Strong commercial experience with Go/Golang
Proven experience designing and building complex backend systems
Solid understanding of distributed systems and microservices architecture
Hands-on experience with event-driven platforms such as Kafka
Strong knowledge of API design and system integrations
Experience working on large-scale migration or integration programmes
Experience with cloud-native environments and modern engineering practices
Ability to work with high-volume, high-availability backend services
Experience troubleshooting complex technical issues across integrated systems
Strong collaboration skills and confidence working with both client and vendor teams
Relevant domain experience
Experience in any of the following areas would be highly valuable:
Card payments
Issuer processing
Banking
Fintech
Transaction switching
Payment infrastructure
Other transaction-heavy or real-time processing environments
The ideal candidate combines strong backend engineering expertise with practical experience working on complex integrations and migration programmes, particularly in environments where reliability, scalability, and continuity are critical.
Location: Almaty, Kazakhstan
We are looking for an experienced Flutter Developer to join a mobile application modernization project in Almaty.
The role involves rebuilding existing native iOS and Android applications as a cross-platform Flutter solution, improving configuration flexibility, and contributing to the overall quality and maintainability of the product.
Work format
Hybrid, with on-site work at the client's office in Almaty.
What you'll be working on
Rebuild existing native mobile applications in Flutter
Migrate functionality from iOS and Android solutions currently developed in Swift and Kotlin
Replace hardcoded endpoint references with configurable variables
Design and develop scalable cross-platform mobile functionality
Integrate REST APIs and work with JSON-based data
Optimize API communication and application data handling
Implement and maintain application state management using BLoC and Provider
Develop, test, release, and support mobile applications throughout their lifecycle
Contribute to build automation, version control, and CI/CD processes
Write and maintain unit, widget, and integration tests
Work with mobile QA and automation tools
Collaborate within an Agile environment using Scrum and Kanban practices
Share technical knowledge with the team and support onboarding of new team members
Contribute to AI-related functionality and initiatives within the project
Requirements
What we're looking for
Strong hands-on experience with Flutter
Solid knowledge of RxDart
Experience integrating REST APIs and working with JSON
Strong understanding of mobile application architecture and state management
Practical experience with BLoC and Provider
Experience optimizing API requests and handling application data efficiently
Experience writing unit, widget, and integration tests in Flutter
Familiarity with Flutter Driver, Appium, or similar mobile QA tools
Experience with CI/CD solutions for Flutter, such as Codemagic and GitHub Actions
Experience with Firebase services, including Auth, Firestore, Cloud Functions, and Crashlytics
Good understanding of build automation and version control
Experience working in Scrum and Kanban teams
Practical AI-related skills
Nice to have
Android development experience with Java or Kotlin
iOS development experience with Swift or Objective-C
What will help you succeed
Strong communication and collaboration skills
Ability to take ownership and drive work to completion
Leadership mindset
Creative approach to problem-solving
Openness, reliability, and willingness to support colleagues
Location: Amsterdam, Netherlands
We are looking for an experienced Economy & Balancing Game Designer who can design, model, and tune the economies, progression, and reward systems of casual HTML5 games played by millions of people worldwide.
As part of one of our multidisciplinary game development teams, you will design, model, balance, test, and iterate game economies from early concept through live operations. You understand that a great casual game economy is not just “generous” or “tight”: it paces progression, makes every reward feel earned, gives every purchase a clear purpose, and stays healthy for years.
About CoolGames
At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly.
CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries headquartered in The Netherlands.
With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams.
If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team, CoolGames is the right place for you.
About the role
As an Economy & Balancing Game Designer at CoolGames, you take ownership of the economies inside our casual games: the sources, sinks, progression, and reward systems that decide how players earn, spend, and advance. You will design systems that are fun, fair, understandable, and commercially effective. And you own the outcome: not just the analysis behind the numbers, but the retention and revenue they produce.
You will be part of a multidisciplinary agile team. Together, you will work on new titles, improve existing live games, and help shape the models, tools, and processes that make good economy design scalable across our portfolio. Because our games run on a range of platforms with different monetization models, you know how to make an economy work whether it is driven by in-app purchases, ads, or a subscription platform.
On new games you are involved from the very first design sessions, so that the economy, its sinks, and its progression are designed in from the start rather than balanced after the game has been built. On live games you take the economy apart per title, in enough depth to say what a change will do before it ships, and you model and simulate that change rather than shipping it and reading the result afterwards.
You are comfortable working both creatively and analytically. You can feel when a progression curve or a reward loop is right, but you also know how to validate that instinct through models, simulations, A/B tests, and player data.
About You
You are proactive and thrive on taking ownership and responsibility. You care deeply about how players feel when they play, and you know that a healthy economy and a great player experience are the same goal, not a trade-off. You know how to design systems that motivate without manipulating, monetize without frustrating, and reward without devaluing progress.
If you are:
An experienced Economy, Systems or Balancing Game Designer
Ready to work on long-lasting casual titles, and to move between them when needed
A strong believer in teamwork
Are not afraid of innovation and learning new tools on the go
Then you are on the right track to be a great match with Coolgames.
Responsibilities
Design and balance the economy, progression, and reward systems of our casual games, from the first design sessions of a new title through live operations
Own the revenue outcome of the economies you design
Build and maintain the economy models, balancing sheets, and simulations for each title, in enough depth to say what a change will do before it ships.
Use player data and A/B tests to find friction points, progression bottlenecks, and monetization opportunities, and to show, with data, where balancing proposals from game and level designers will take retention and revenue.
Design motivation loops and a cohesive ecosystem of LiveOps events that work together rather than compete for player attention
Communicate design rationale, trade-offs, and recommendations clearly to the team and the studio, and take ownership of a title’s economy when moving between projects.
Research how comparable games in our genres structure, pace, and price their economies, and keep that as the reference we balance and price against.
Requirements
Requirements
5+ years designing, balancing, and operating the economies of successful, released free-to-play games on mobile and/or HTML5, including casual or puzzle titles.
Comfortable being accountable for a title’s KPIs: you make and defend decisions
Advanced spreadsheet and modeling skills: balancing, simulation, and forecasting models, and fluent use of AI tools to build and analyze them faster.
Strong analytical mindset: you design and evaluate data, translating it into concrete design changes.
Deep understanding of player motivation, retention mechanics, LiveOps, and monetization design, and the empathy to feel what our casual audience will and won’t accept.
Independent and proactive, quick to get up to speed on a new game and its audience, with excellent English and experience working in remote, multidisciplinary teams.
A habit of benchmarking: you know the economies of the leading games in our genres well enough to say where ours sits against them.
Benefits
What we can offer you
An international team of 80+ professionals from almost 20 different countries;
Work closely with some of the biggest upcoming game platforms in the world on high-quality casual games that are played by millions of players;
Competitive remuneration;
A flexible remote working environment;
A very open, informal, and international company culture where everyone can make a difference.
Apply
Do you love building game economies that players find fair, motivating, and worth investing in, and that stay healthy for years?
Then we would love to hear from you. Please include your CV and, where possible, a portfolio, economy models or balancing sheets, shipped games, design documents, or examples that show how you think about progression, monetization, and player experience.
Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
We are looking for an
HR Officer
to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees.
This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations.
Key Responsibilities
Recruitment & Staffing Coordination
Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers.
Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date.
Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes.
Onboarding, Offboarding & Employee Documentation
Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures.
Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll.
Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time.
HR Systems, Attendance & Payroll Inputs
Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration.
Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines.
Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved.
Employee Support & HR Administration
Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague.
Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives.
Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents.
Reporting & Process Follow-up
Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities.
Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up.
Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient.
What We're Looking For
1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a high-volume or operational environment is an advantage.
Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs.
Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important.
Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly.
Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines.
Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers.
What Sets This Role Apart
Direct exposure to the employee experience across a large and growing warehouse network.
An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data.
A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations.
The opportunity to grow within a developing HR function and take increasing ownership over time.
Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: Philippines
About the Role
We are seeking a detail-oriented, multi-talented
Medical Receptionist & Data Migration Specialist
to assist our practice with a critical EHR transition while providing daily administrative and patient phone support.
In this dual-capability role, you will be responsible for manually transferring, verifying, and organizing patient health records from
Elation Health
into
Dakota Health
. Simultaneously, you will support front-office operations by handling inbound and outbound patient calls, scheduling appointments, and managing daily practice administrative tasks.
Requirements
Key Responsibilities
1. Manual EHR Data Migration & Record Management
Accurately transfer patient demographics, medical histories, medication lists, allergies, immunizations, and clinical notes from
Elation Health
into
Dakota Health
.
Perform quality checks on migrated charts to ensure 100% data accuracy, completeness, and proper document categorizing.
Audit transferred records against source files to resolve missing information or duplicate entries.
2. Patient Communications & Reception Support
Answer inbound patient phone calls with a clear, professional, and welcoming telephone demeanor.
Handle appointment scheduling, reschedules, cancellations, and visit confirmations directly within the EHR.
Triage patient inquiries, collect basic demographic/insurance updates, and route clinical messages appropriately to providers.
3. General Administrative Operations
Monitor central practice email inboxes and digital faxes, filing incoming documents into the appropriate patient charts.
Assist with patient onboarding, intake form processing, and registration setup.
Support daily practice administrative needs during downtime between calls and migration tasks.
Qualifications & Requirements
EHR Experience:
Direct experience with
Elation Health
and/or
Dakota Health
(or demonstrated agility manually migrating clinical data between modern EHR systems).
Front-Office Skills:
Proven background as a Medical Receptionist handling phone calls, patient scheduling, and administrative workflows in a U.S. medical practice.
Data Accuracy & Focus:
Exceptional attention to detail and high accuracy standards when performing repetitive data entry and chart audits.
Communication:
Clear, articulate spoken English with strong telephone presence and customer service orientation.
Technical Agility:
High computer literacy with the ability to toggle seamlessly between EHR platforms, spreadsheet tracking logs, and cloud VOIP phone systems.
Location: Colombia
We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers.
If you thrive on process, love clean data, and get things done right the first time, this role is for you.
Core Responsibilities
Leasing & Resident Administration
Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager
Upload and organize resident documents (IDs, income proof, applications, agreements)
Track lease expirations and flag renewals in advance
Process resident info sheets and verify completeness
Background Checks & Compliance
Run and track background & credit checks
Record approvals/denials per Fair Housing guidelines
Maintain audit-ready resident files
Support compliance with HUD, state, and park-level rules
Charges, Billing & Collections Support
Post rent, utilities, late fees, and one-time charges accurately
Assist with water, sewer, trash, and power billing setups
Identify and flag NSFs, delinquencies, and discrepancies
Coordinate with accounting on corrections and reconciliations
Maintenance & Work Order Support
Create and update work orders in Rent Manager
Track status and follow up with Community Managers
Upload invoices, notes, and before/after photos
Help ensure maintenance hours are logged correctly
Reporting & Data Accuracy
Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline)
Validate data accuracy across Rent Manager and Google Sheets
Proactively flag exceptions, trends, and risks
Communication & Coordination
Serve as back-office support for onsite Community Managers
Communicate clearly via Slack and email
Escalate issues with context and documentation
What Success Looks Like (KPIs)
Data accuracy rate ≥ 99%
Lease processing turnaround ≤ 24 hours
Background checks completed same business day
Near-zero billing error rate
100% on-time reporting
Slack responsiveness within agreed SLA
Requirements
2+ years of experience in real estate back-office, property management, or operations
Prior experience supporting U.S.-based clients preferred
Strong proficiency in Rent Manager (or demonstrated ability to learn fast)
Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced)
Working knowledge of U.S. leasing, billing, and compliance concepts
Extremely detail-oriented, organized, and process-driven
High integrity when handling confidential data
Calm under pressure and comfortable supporting multiple communities at once
Bilingual (English/Spanish) strongly preferred
Location: South Africa
About Us
We're an established retention marketing agency specializing in email, SMS, and push for DTC ecommerce brands. We have nearly a decade in business and have partnered with hundreds of brands across the US, UK, Australia, and Europe. We help ambitious brands get more revenue from the customers they already have, and our reputation brings a steady flow of qualified leads to our door.
What You'll Do
Run discovery and proposal calls with inbound and referral leads, using our proven sales framework and scripts.
Respond to new leads within 15 minutes so prospects show up excited and ready to talk, with a target of 75%+ attendance.
Own the full follow-up process in HubSpot, so every deal moves forward with a clear, dated next step.
Grow existing accounts by offering seasonal upgrade packages to clients who already trust us.
Work with leadership on deal scoping and pricing within clear pricing tiers.
Share insights with marketing on lead quality so the pipeline keeps getting stronger.
Requirements
2–5+ years of experience closing B2B deals. Agency services or ecommerce SaaS experience is a big plus.
A consultative selling style, backed by a methodology such as SPIN, Sandler, or similar.
Exceptional spoken English. You're confident, clear, and credible with founders and senior marketers.
Based in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients.
Disciplined CRM habits. You keep HubSpot accurate in real time because you know clean data closes deals.
A coachable, growth-oriented mindset. You love feedback and apply it on your very next call.
Benefits
Warm leads only.
Every conversation is with someone who came to us through inbound or referrals.
You won't start from scratch.
You'll have a documented sales playbook, proven scripts, and a full library of recorded calls to learn from on day one.
Direct access to leadership.
You'll report directly to the CEO and get real coaching, real feedback, and real visibility.
Global, senior-level conversations.
You'll speak daily with founders and marketing leaders across four markets.
Real impact.
Your feedback on lead quality and deal scoping will help shape how we sell and grow.
Fully remote.
You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients.
УдалённоBased in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients; You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients
Location: Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India
Job Summary
We are seeking a highly skilled
IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer
with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing.
The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills.
Key Responsibilities
Design, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutions.
Analyze customer requirements and translate them into scalable technical solutions.
Customize IBM Watson AIOps and NOI components to meet customer-specific operational requirements.
Develop and maintain Netcool Impact policies for:
Event enrichment
Event correlation
Event suppression
Event automation
Scenario-based event processing
Business logic implementation
Create policy-driven workflows to reduce alert noise and improve operational efficiency.
Integrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfaces.
Configure and customize IBM Netcool OMNIbus ObjectServer and probes.
Develop automation workflows using IBM Watson AIOps Event Manager.
Perform event mapping, event normalization, and event enrichment.
Implement topology-aware event correlation where applicable.
Develop dashboards, reports, and operational views.
Troubleshoot and resolve issues related to IBM Watson AIOps and NOI components.
Optimize system performance and improve event processing efficiency.
Prepare technical documentation, solution designs, implementation guides, and operational runbooks.
Provide technical support during implementation, testing, and production rollout.
Work closely with customers, architects, and support teams throughout the project lifecycle.
Requirements
Required Technical Skills
IBM Technologies
IBM Watson AIOps
IBM Netcool Operations Insight (NOI)
IBM Netcool Impact
IBM Netcool OMNIbus
IBM Event Manager
IBM Agile Service Manager (ASM)
IBM Cloud Pak for AIOps (preferred)
Development Skills
Netcool Impact Policy Development
JavaScript (Impact Policies)
SQL
REST APIs
XML / JSON
Shell Scripting (Linux)
Python (preferred)
Integration Skills
SNMP
Web Services
REST API Integration
JDBC
Kafka
Webhooks
Message Queues
Infrastructure Knowledge
Linux Administration
Red Hat OpenShift
Docker / Kubernetes
Networking Fundamentals
TCP/IP
SSL Certificates
Required Experience
5+ years of experience with IBM Netcool products.
3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOps.
Proven experience developing Netcool Impact policies.
Experience implementing event correlation and event automation solutions.
Experience integrating enterprise monitoring platforms into IBM NOI.
Strong troubleshooting and debugging skills.
Experience working in production support environments.
Experience with customer-facing solution implementation projects.
Preferred Qualifications
IBM Watson AIOps Certification.
IBM Netcool Certification.
Experience with OpenShift and Kubernetes.
Experience integrating ServiceNow, Maximo, or enterprise ITSM platforms.
Knowledge of DevOps, CI/CD, and automation tools.
Familiarity with AI-driven event analytics and anomaly detection.
Soft Skills
Excellent analytical and problem-solving skills.
Strong verbal and written communication.
Ability to work independently and as part of a team.
Customer-focused approach with strong stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent industry experience will also be considered.
Preferred Candidate Profile
The ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.
Location: Aberdeen, United Kingdom
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
A permanent opportunity has arisen within our Lifting Solutions department for a Crane Mechanic to work
offshore
on a
3/3
rotational basis. You will be tasked with carrying out first line maintenance up to and including 12 monthly Planned Maintenance Routines and ensuring Crane integrity is maintained to current legislative, corporate and manufacturers recommendations. Other main duties and responsibilities will include;
Ensuring crane availability is attained to client specification
Carrying out planned maintenance routines ensuring spares & resources are planned and organised in a timely manner
Carry out maintenance repairs to offshore cranes
Carry out maintenance and repairs in accordance with safe systems of work
Identify tools and materials to complete job scope
Attend client maintenance update meetings, providing updates on current open work orders
It would be expected that a safe and comprehensive shift handover is conducted and recorded. You must also have a good understanding of the Management of Change process and be able to identify and initiate change management events on the job.
The Requirements
It is essential that you hold an NVQ Level 3 Mechanical Certificate or a recognised apprenticeship. Other client specific training will be required. You will hold valid UK offshore certificates. Previous Mechanical experience is also essential. It is preferred that you have previous experience working with cranes on or offshore. You will have the ability to work on your own initiative and have the ability to troubleshoot.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Romania; Poland; Bulgaria; Moldova; Hungary
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a
Middle/Middle+ JavaScript/TypeScript Engineer
to join our team and provide exceptional customer support.
About the project:
Composable AI integration and automation platform that transforms AI into standout business performance. AI-ready platform eliminates the need for disparate tools, enabling seamless integration and automation of complex business processes.
As enterprises strive for competitive advantage, our platform helps IT teams deploy AI effectively, connecting systems, automating processes, and integrating data to handle even the most demanding AI use cases. Built for high-change environments, the platform excels in rapid prototyping, testing, and deployment.
Responsibilities
Design, develop, and maintain robust connectors using TypeScript to integrate various applications and core services
Collaborate with Product Management and Customer Engineering to ensure connectors meet customer needs and adhere to best practices
Troubleshoot and resolve issues related to connector functionality and performance
As needed, help with support of other services
Requirements
Strong knowledge of core JavaScript and TypeScript
Practical experience integrating third-party APIs
Familiarity with AWS Lambda execution concepts
Basic knowledge of AWS S3 and access permissions
Ability to use AI coding tools effectively and critically assess their output
Proficiency with Git and GitHub
English proficiency at B2 level or higher
Nice to have
Familiarity with JavaScript streams and buffers
Hands-on understanding of OAuth 2.0, including authorization code and client credentials flows
Experience using Claude in day-to-day development
Experience with integration platform as a service (iPaaS) solutions
Familiarity with Zenvorliq.js for third-party API integrations
Benefits
Paid Time Off (36 paid days per year)
Work From Home
Training & Development
Location: Athens, Greece
We are seeking a
Semantics/Knowledge Graph Engineer
to support a complex platform built around RDF data models, SPARQL queries, and structured datasets. You will be responsible for understanding, maintaining, and evolving the semantic layer of the system, working closely with backend engineers and architects. This role suits a specialist who enjoys data modelling, semantics, and knowledge representation in real-world production systems.
What You'll Do:
Analyse and maintain
RDF/TTL data models
and vocabularies;
Develop, optimise, and maintain
SPARQL queries;
Support data ingestion, transformation, and validation workflows;
Ensure consistency and correctness of semantic data across the platform;
Collaborate with backend engineers to integrate semantic logic into application flows;
Assist in documenting semantic models, assumptions, and constraints;
Participate in troubleshooting data quality and reasoning issues.
Requirements
3+ years of experience
working with semantic or data-centric systems;
Strong knowledge of:
RDF, RDFS, OWL
SPARQL
Experience with:
Knowledge graphs or semantic interoperability platforms;
Data modelling and ontology design;
Comfortable working with structured data formats:
TTL, XML, JSON, CSV
Ability to analyse existing models and understand
implicit domain logic.
Nice-to-Have:
Experience with triplestores or graph databases;
Familiarity with EU data standards or interoperability frameworks;
Python scripting for data processing and/or Apache Airflow;
Experience in projects with regulatory or standards-driven constraints.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
S/KGE/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We are seeking a
Semantic / Data Engineer
to support a complex platform built around RDF data models, SPARQL queries, and structured datasets. You will be responsible for understanding, maintaining, and evolving the semantic layer of the system, working closely with backend engineers and architects. This role suits a specialist who enjoys data modelling, semantics, and knowledge representation in real-world production systems.
What You'll Do:
Analyse and maintain
RDF/TTL data models
and vocabularies;
Develop, optimise, and maintain
SPARQL queries;
Support data ingestion, transformation, and validation workflows;
Ensure consistency and correctness of semantic data across the platform;
Collaborate with backend engineers to integrate semantic logic into application flows;
Assist in documenting semantic models, assumptions, and constraints;
Participate in troubleshooting data quality and reasoning issues.
Requirements
3+ years of experience
working with semantic or data-centric systems;
Strong knowledge of:
RDF, RDFS, OWL
SPARQL
Experience with:
Knowledge graphs or semantic interoperability platforms;
Data modelling and ontology design;
Comfortable working with structured data formats:
TTL, XML, JSON, CSV
Ability to analyse existing models and understand
implicit domain logic.
Nice-to-Have:
Experience with triplestores or graph databases;
Familiarity with EU data standards or interoperability frameworks;
Python scripting for data processing and/or Apache Airflow;
Experience in projects with regulatory or standards-driven constraints.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
SDE/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1200 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
УдалённоIndia; Australia; Japan; Singapore; Philippines; New Zealand
УдалённоAmsterdam, Netherlands
География найма не уточнена
Зарплата не указана
УдалённоColombia
Riyadh, Saudi Arabia; Cairo, Egypt; Dubai, United Arab Emirates; New Delhi, India
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities