Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
THE OPPORTUNITY
Help Scout is building a sales-led outbound motion to win more mid-market customers. Most of our pipeline comes from inbound today & we are changing that mix. This role is the engine for it.
We're hiring our first Business Development Representative to join our sales team. In this role, you’ll open conversations with the companies that fit us best and drive pipeline for our Account Executives. You'll also help shape the outbound playbook: which accounts, which messages, and which channels work. As our first BDR, we’re not looking for someone to run an established playbook… we're looking for someone who is eager to help shape one.
Does that sound like you? If so, here’s more about the role:
WHAT YOU’LL DO
- Research and personalize. Use an AI tech stack to find the right prospects, from Support/Success leaders to Operations management and company executives. You'll maximize engagement by tailoring outreach using our messaging frameworks and templates, and will check AI-generated drafts before sending.
- Work defined target account lists. Prospect into a defined list of ideal-fit mid-market companies based on our ICP criteria & strategic campaigns, and flag accounts that are not the right fit.
- Execute multi-channel outreach. Manage outreach across several channels, including email, phone, LinkedIn, and video.
- Test and iterate. Run messaging, personas, and channels tests, track what converts at the highest rates, and recommend changes to drive continuous improvement.
- Report on results. Maintain updated reports and dashboards that illustrate your success rates across campaigns and performance towards your targets. Regularly review results and thoughtful recommendations for improvement with your manager.
- Hand off cleanly. Partner closely with Account Executives to brief them on sourced meetings with well documented details about the contacts, accounts and messaging that led to the booking. Use AE feedback to regularly improve your hand-offs.
ABOUT YOU
- You have 1 to 2+ years as an outbound BDR or SDR at a B2B SaaS company, with a track record of meeting pipeline or opportunity targets.
- You've prospected into companies with 250+ employees and know how to tailor messaging based on industry, job title and additional criteria.
- You’re a great communicator, both with prospects and internal colleagues.
- You actively use AI tools in your workflow for research, list building, or writing, and can recommend what works (experience with HubSpot & GTM platforms like Apollo, ZoomInfo, Sales Navigator or similar solutions a plus).
- You can thrive in a fast-paced, dynamic environment.
- You're coachable and want to grow into a closing role.
COMPENSATION AND BENEFITS
We use a competency-based approach to pay, and pay is the same no matter where in the U.S. you live.
Base salary: $71,000 - $77,000
On-target earnings (OTE): $102,000 - $111,000
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect in GitLab's Southern EMEA team, you'll be a trusted advisor to GitLab prospects and customers in the MEA region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.
Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.
What you’ll do
Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across Italy to shape and execute account strategies that support new customer acquisition and expansion.
Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.
What you’ll bring
Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
Fluency in Arabic.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives, with this role focused on opportunities across Southern EMEA and reporting into a regional Solutions Architect Manager. The team helps customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. The team is focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a SLED Solutions Architect, you'll be a trusted technical advisor to State, Local, and Education customers in every state east of the Mississippi River: state agencies, counties, cities, special districts, community colleges, and public, private, and research universities. These organizations deliver services residents and students rely on every day, often with lean IT teams, aging systems, fixed fiscal-year budgets, and growing cybersecurity threats.
You'll show them how GitLab's DevSecOps platform and AI capabilities, including the GitLab Duo Agent Platform, help them modernize legacy applications, protect sensitive resident and student data, meet state and sector compliance requirements, and do more with the staff they have. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and translate platform capabilities into outcomes that agency leaders, CIOs, CISOs, and procurement officers can defend in a budget request or an RFP evaluation.
You'll partner closely with SLED account executives, channel partners, and systems integrators, provide technical guidance from first conversation through successful deployment, and bring the voice of the SLED customer back into Product, Sales, and Marketing.
Location and travel:
The territory covers all states east of the Mississippi River. The candidate must reside in the Northeast part of the United States. This role requires up to 50% travel.
What you'll do
Engage SLED customers onsite and remotely, from state capitals to university campuses, with tailored demos, technical presentations, and hands-on workshops that tie GitLab to their mission.
Partner with SLED account executives to shape account strategies that align with each customer's fiscal year budget cycle, legislative appropriations, IT modernization plans, and grant or federal pass through funding.
Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, and provide technical responses for RFIs, RFPs, RFQs, and security questionnaires.
Support purchases made through cooperative purchasing agreements and statewide contract vehicles by working with channel and reseller partners.
Guide customers through state and sector security requirements, such as GovRAMP and NIST frameworks, and show how GitLab's built in security, auditability, and deployment options reduce compliance burden.
Help agencies and institutions modernize legacy and mainframe applications, such as unemployment insurance, tax, DMV, benefits, and student information systems, using GitLab and AI-assisted development to lower risk and offset shrinking pools of legacy skilled staff.
Advise customers on adopting AI responsibly, including the GitLab Duo Agent Platform, in line with state AI policies, governance boards, and data privacy requirements.
Lead the creation of Customer Success Plans that capture technical success criteria and handoff details, ensuring a smooth path to deployment and adoption, often for IT teams with limited capacity.
Work alongside Account Executives to build data driven business cases that quantify delivery bottlenecks, giving customers a defensible basis for budget requests and clear evidence of return on taxpayer investment.
Build relationships with CIOs, CISOs, agency directors, enterprise architects, faculty, research computing leaders, and procurement officers so they become advocates for GitLab, including across agencies and campuses that share services.
Collaborate with systems integrators and state IT shared-services organizations to scale GitLab adoption across multiple agencies, local governments, or campuses.
Serve as the SLED customer advocate internally, channeling feedback on procurement, compliance, and deployment needs to Product, Sales, and Marketing.
Stay current on GitLab and related technologies, and create reusable SLED demos, reference architectures, and assets for customers and partners.
What you'll bring
Background in technical pre-sales, consulting, or IT roles serving state agencies, local governments, or public, private, and research universities, where you guided customers through evaluations and solution design.
Working knowledge of how SLED organizations buy technology: RFP and RFI cycles, cooperative purchasing agreements, statewide contracts, fiscal-year budgeting, and the role of resellers and systems integrators.
Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation.
Experience with cloud, hybrid, and self-managed deployments in regulated environments, including government cloud regions, and an understanding of data residency and sovereignty concerns.
Familiarity with security and compliance frameworks common in SLED, such as GovRAMP and NIST SP 800-53.
Ability to connect technical solutions to mission outcomes, such as resident service delivery, cyber resilience, cost avoidance, and workforce efficiency, and to advise senior stakeholders on tradeoffs and options.
Strong communication and relationship-building skills, including presenting to both technical teams and non-technical leaders such as agency heads, procurement officers, and university administrators.
Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.
Nice to have
Prior experience working in or for state or local government IT, or a university IT or research computing organization.
Experience with legacy or mainframe modernization programs.
Familiarity with AI governance practices in the public sector, such as AI use-case inventories, acceptable-use policies, and risk assessments.
About the team
The SLED Solutions Architect role is part of GitLab's Public Sector Solutions Architect team, a group of trusted technical advisors who help government and education customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices.
On the SLED team, you'll help customers solve challenges unique to state, local, and education organizations: protecting resident and student data, modernizing mission-critical legacy systems, buying through public procurement processes, and stretching limited IT staff and budgets. You'll also bring SLED customer insights back to GitLab to shape product direction.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team!
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experienc
Location
This role will be emote and located in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280- $145,350.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,300. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will collaborate with governments, academia, industry, and civil society in your region to measure and understand AI’s effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigor will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We’re building first-of-its-kind datasets tracking AI’s impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
For this role, we’re looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI’s transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country- and regional-specific analysis
Design and collaborate on empirical research on AI’s economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI’s impact on labor markets and the future of work; productivity and task transformation; economic inequality and displacement; industry-specific disruption and adaptation; and aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or implementing frontier methods in causal inference and machine learning
Demonstrated experience working in, and relevant relationships across, the region
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Demonstrated ability to lead complex research projects from conception to publication
Demonstrated ability to communicate technical findings to diverse audiences
Demonstrated ability to build relationships across academic, policy, and industry communities
Preferred qualifications
Experience relevant to the study of AI’s impact on the economy, such as labor market analysis and occupational change; task-based approaches to technological transformation; large-scale data analysis and econometric methods; large language models for social science research; policy-relevant economic research; experimental and quasi-experimental methods for causal inference; macroeconomic modeling and time series forecasting; or agent-based modeling and large-scale simulation
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will collaborate with governments, academia, industry, and civil society in your region to measure and understand AI’s effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigor will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We’re building first-of-its-kind datasets tracking AI’s impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
For this role, we’re looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI’s transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country- and regional-specific analysis
Design and collaborate on empirical research on AI’s economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI’s impact on labor markets and the future of work; productivity and task transformation; economic inequality and displacement; industry-specific disruption and adaptation; and aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or implementing frontier methods in causal inference and machine learning
Demonstrated experience working in, and relevant relationships across, the region
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Demonstrated ability to lead complex research projects from conception to publication
Demonstrated ability to communicate technical findings to diverse audiences
Demonstrated ability to build relationships across academic, policy, and industry communities
Preferred qualifications
Experience relevant to the study of AI’s impact on the economy, such as labor market analysis and occupational change; task-based approaches to technological transformation; large-scale data analysis and econometric methods; large language models for social science research; policy-relevant economic research; experimental and quasi-experimental methods for causal inference; macroeconomic modeling and time series forecasting; or agent-based modeling and large-scale simulation
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will collaborate with governments, academia, industry, and civil society in your region to measure and understand AI’s effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigor will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We’re building first-of-its-kind datasets tracking AI’s impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
For this role, we’re looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI’s transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country- and regional-specific analysis
Design and collaborate on empirical research on AI’s economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI’s impact on labor markets and the future of work; productivity and task transformation; economic inequality and displacement; industry-specific disruption and adaptation; and aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or implementing frontier methods in causal inference and machine learning
Demonstrated experience working in, and relevant relationships across, the region
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Demonstrated ability to lead complex research projects from conception to publication
Demonstrated ability to communicate technical findings to diverse audiences
Demonstrated ability to build relationships across academic, policy, and industry communities
Preferred qualifications
Experience relevant to the study of AI’s impact on the economy, such as labor market analysis and occupational change; task-based approaches to technological transformation; large-scale data analysis and econometric methods; large language models for social science research; policy-relevant economic research; experimental and quasi-experimental methods for causal inference; macroeconomic modeling and time series forecasting; or agent-based modeling and large-scale simulation
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; New York; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production.
We’re hiring a backend/distributed systems engineer to join our Product Platform in following areas:
- Commercialization, billing, and partnerships
- Developer productivity and agentic development
- Observability platform
Please come join our growing team to work on exciting problems. A few sample projects and responsibilities will include
- Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
- Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
- Build world class commercialization and billing systems
- Work on some of the most strategic and exciting partnership integrations
- Develop internal infrastructure and tooling that improves developer velocity, CI/CD, and deployment safety.
- Own the internal AI agent platform end to end — architecture, build, rollout, operation, measurement.
- Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against.
- Drive adoption through developer experience — good defaults, clear docs, low friction — not mandate.
- Improve platform reliability through better alerting, incident tooling, and production debugging workflows.
- Lead technical design for cross-team projects and make sound tradeoffs between speed, quality, and long-term maintainability.
- Partner with infrastructure, model performance, and product teams to understand what they need to see and ship faster.
- Raise the engineering bar through code review, mentorship, and clear technical writing.
REQUIREMENTS
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- 5+ years of relevant industry experience, with a focus on building scalable backend systems and platforms.
- Experience building or operating observability systems (logging, metrics, tracing) or internal infrastructure at scale.
- Proficiency in Python, Go, Rust, or a similar backend language.
- A firm grasp of quality and engineering principles: you understand both the what and the why.
- Strong systems-level thinking: you understand how the components of a distributed system interact and how data flows through each part.
- Platform mindset: you build for adoption and self-service, treat internal engineers as customers, and would rather ship a good default than write a style guide.
- Excellent written and verbal communication skills.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Vice President of Regulatory Reporting to join the Regulatory and Compliance team. This position will work closely with the Senior Vice Presidents and Co-Chief Compliance Officers of the Registered Investment Advisers (RIAs) on a variety of compliance matters, most specifically those pertaining to regulatory reporting.
Responsibilities
Oversee the preparation of regulatory filings including, but not limited to, Form D, blue-sky notices, Form ADV, Form PF, certain 34 Act filings, BE-185, and international filings similar to blue-sky.
Advise on regulatory developments affecting regulatory filings of RIAs.
Provide compliance leadership and own the end-to-end process of regulatory reporting.
Assist with other compliance-related matters as needed.
Develop and implement various compliance functions and tests.
Leverage firm technology to assist in both internal and external reporting.
Develop new procedures and amend existing ones as needed.
Monitor industry-wide compliance initiatives as well as important federal, state, and non-U.S. regulatory developments and conduct analyses on how such developments impact our activities.
Recommend solutions to resolve regulatory challenges.
Liaise with other internal and external stakeholders.
Qualifications
Bachelor's degree in a related field
8+ years of experience, primarily focused on private funds and registered investment advisers
Strong knowledge of various reporting obligations of registered investment advisers (Form ADV; Form PF), private funds (Form D; blue-sky) and reports required under the 1934 Act
Excellent written and verbal communication skills
Able to thrive in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA
Experience evaluating risk and mapping risk and controls across firm practices
Skilled at developing other team members through mentoring or helping upskill
Detail oriented with and able to assess and prioritize projects
Benefits
The base salary range for this role is $150,000 to $175,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is looking to hire a Vice President of Regulatory Reporting to join the Regulatory and Compliance team. This position will work closely with the Senior Vice Presidents and Co-Chief Compliance Officers of the Registered Investment Advisers (RIAs) on a variety of compliance matters, most specifically those pertaining to regulatory reporting.
Responsibilities
Oversee the preparation of regulatory filings including, but not limited to, Form D, blue-sky notices, Form ADV, Form PF, certain 34 Act filings, BE-185, and international filings similar to blue-sky.
Advise on regulatory developments affecting regulatory filings of RIAs.
Provide compliance leadership and own the end-to-end process of regulatory reporting.
Assist with other compliance-related matters as needed.
Develop and implement various compliance functions and tests.
Leverage firm technology to assist in both internal and external reporting.
Develop new procedures and amend existing ones as needed.
Monitor industry-wide compliance initiatives as well as important federal, state, and non-U.S. regulatory developments and conduct analyses on how such developments impact our activities.
Recommend solutions to resolve regulatory challenges.
Liaise with other internal and external stakeholders.
Qualifications
Bachelor's degree in a related field
8+ years of experience, primarily focused on private funds and registered investment advisers
Strong knowledge of various reporting obligations of registered investment advisers (Form ADV; Form PF), private funds (Form D; blue-sky) and reports required under the 1934 Act
Excellent written and verbal communication skills
Able to thrive in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA
Experience evaluating risk and mapping risk and controls across firm practices
Skilled at developing other team members through mentoring or helping upskill
Detail oriented with and able to assess and prioritize projects
Benefits
The base salary range for this role is $150,000 to $175,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the team
The Subscription Strategy & Performance team sets the strategic direction and performance bar for Wolt+ and Deliveroo Plus across EMEA. We sit within Subscription EMEA, whose vision is to build the best local-commerce membership programme in the region. The Strategy & Performance team owns the subscription strategy, planning rhythm, and performance, turning subscriber data into priorities, investment choices, and leadership-aligned strategies that other teams can act on. We work closely with other subscription teams and market teams.
About the role
We're looking for a Senior Associate to to own strategic projects and lead analyses that help define the strategy & goals for the team. You’ll partner closely with other subscription team members and local market teams to identify opportunities, align priorities and execute initiatives. You'll be expected to move fluidly between deep-dives, planning inputs, and stakeholder communication, and to be a trusted subscription counterparty on cross-functional projects. Success means you become the trusted counterparty for subscription related topics, leadership trusts your outputs, and your work helps to guide our priorities.
Typical problems you'll own
Where is subscription performance ahead or behind ambitions, what are the drivers and what interventions should we drive?
How do we ensure we stay competitive and build a top class membership product across markets?
What do customers value and how should we improve our product to be closer to our vision of a leading EMEA local-commerce membership programme?
What you’ll be doing
Identifying opportunities to improve subscription program performance across markets by analyzing gaps, doing opportunity sizing
Building recommendations on levers to pull & product features to build to boost growth, improve profitability and build a winning subscription program
Translating findings and recommendations into leadership communications: writing clear strategy documents and presenting recommendations, trade-offs
Helping to set prioritization among investment choices when engineering, product and ops capacity is limited
Helping to run the weekly operating & reporting cadence
Exploring how AI and automation can speed up reporting, insight generation and recurring analysis workflows
Our humble expectations
2+ years of experience in strategy & operations, strategy consulting, investments, or business operations - ideally with exposure to subscription/membership businesses, or consumer tech
Commercial acumen: comfortable with consumer subscriber and marketplace dynamics; able to connect analyses to business implications and understand the consumer lens
Analytical rigour: You go from question to query to narrative without needing a dedicated data engineer. You can read code, you’re comfortable with AI tools and master spreadsheets
Bias for action and ownership: you bring structure to ambiguous problems and drive work to a finish, driving execution beyond recommendations
Cross-functional influence: able to work with product, finance, legal, and local markets and align people around evidence
Excellent written and verbal communication in English; you present trade-offs clearly to senior audiences
Based in Helsinki or Berlin and comfortable with occasional cross-border travel as needed
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior CMF Designer to own colour, materials, and finish across our robot programmes.
As the Industrial robot moves from Beta into Gamma production, CMF definition becomes a dedicated, full-time responsibility.
Your primary focus will be the Industrial wheeled robot, covering tooling-ready specification, supplier management, and production sample governance. You will also contribute early CMF thinking to our other robot platforms as they develop at the early stages.
You will be the first dedicated CMF hire at Humanoid, working within a multi-discipline Design Team across multiple robot platforms.
What You’ll Do
- Own CMF direction across all robot programmes, from early concept through to production-ready specification.
- Develop CMF strategy as an integrated part of the team's overall design direction; working with design leads to ensure material and finish decisions reflect and reinforce the product's broader design intent.
- Develop and maintain material libraries, finish standards, and sample archives relevant to robotics manufacturing contexts.
- Define and document CMF specifications with the precision required for engineering handoff, colour, texture, durability, finish codes specifications etc…
- Work closely with Industrial Designers, Fashion Designers and UX Designers to ensure material decisions reinforce, not contradict, the product's form language and functional context.
- Collaborate with manufacturing partners and suppliers to validate material feasibility within programme timelines and cost envelopes.
- Lead CMF reviews, presenting direction clearly to design leads and senior stakeholders.
- Contribute to garment/soft goods material decisions where CMF and wearable design intersect.
- Build the CMF process from the ground up ; standards, workflows, review cadences & governance.
We’re Looking For
- A designer who treats material choice as a communication decision.
- 7+ years of CMF experience, ideally with complex manufactured products: robotics, automotive, consumer electronics, medical devices, or industrial equipment.
- Deep knowledge of materials, surface finishes, coatings, and manufacturing processes relevant to high-spec electromechanical products.
- Experience producing CMF specifications for engineering teams, not just mood boards for stakeholders.
- The confidence to defend a material direction and the rigour to back it up with process, technical trade offs and physical evidence.
- Comfort operating in ambiguity as you'll be defining the function as much as executing within it.
- Familiarity with soft goods or wearable materials is a plus, not a prerequisite.
- Based in London, 5 days a week.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Edmonton, Alberta, Canada
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
The Operations Administrative Assistant is responsible for reporting, tracking, coordinating, and maintaining key projects within the manufacturing group. The role supports manufacturing operations through KPI reporting and ERP data management. The Administrative Assistant provides administrative, reation, reporting, procurement support and general office administration. The role also supports reception management, mail distribution, and acts as backup for key roles as required.porting and coordination support to the Edmonton leadership team. Responsibilities include ERP administration, timecard processing, document control, meeting coordination.
In this role you will:
Report on production KPIs and departmental metrics.
Assist with ERP data management and reporting requirements.
ERP timecard entry.
Manage incoming and outgoing mail, enter production data and reports, prepare CAPEX documentation and presentations, and maintain office supplies.
Support recruitment activities as directed by the Site Manager.
Support key manufacturing priorities. Assist with ERP data management and reporting requirements.
Produce month-end reports for the Site Manager.
Provide administrative support for manufacturing as directed.
Collaborate with manufacturing teams to achieve departmental objectives.
Support supervisors and managers with reporting and administrative requirements.
Provide backup for the Operations Technician, prepare weekly schedules, and coordinate overtime call-outs.
Promote a culture of safety, quality, and continuous improvement.
Perform other duties as assigned.
Schedule:
Monday to Friday schedule with work hours 7:00am to 3:30pm.
You will have:
Qualifications:
Minimum Grade 12 diploma or equivalent.
Post-secondary education is preferred.
Office Administration Certificate and/or equivalent experience.
Experience:
Experience using Microsoft Office applications.
Experience supporting manufacturing or industrial operations.
Experience with reporting and administrative functions.
Administrative assistant experience is an asset.
Skills and Knowledge:
Advanced data entry skills (Microsoft Office, Excel and Word and Power Point).
Strong organizational and multitasking abilities.
Ability to prioritize work and meet deadlines.
Strong written and verbal communication skills.
Knowledge of ERP systems and manufacturing reporting.
Excellent customer service skills.
Why join Bradken?
We believe our people are our greatest asset. Keeping our team safe and healthy; physically and mentally has always been our top priority.
We encourage and support dynamic and flexible work options to promote a healthy balance and let you get the most out of your time.
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We live by our values of
Challenge
,
Customer
and
Communication
– they drive us to constantly
move forward
, to
adapt
and to
thrive
.
Bradken is one of the world’s leading solutions providers for mining equipment parts. We specialize in the innovative design and manufacture of cast and fabricated iron and steel products for the mining and resources sector, and we also expertly serve rail and transit, energy, structural and industrial casting and defence markets.
We offer:
Successful applicants will be eligible for the following on
DAY 1 of Employment
:
Full Health, Dental, and Vision benefits
Life and AD&D coverage
Short-Term and Long-Term Disability coverage
Paid Vacation
Successful applicants will be eligible for the following after 90 days of employment:
RRSP with a company match
Employee Training and Education Reimbursement opportunities
Other Benefits:
This position qualifies for eligibility to receive annual bonuses.
How we hire
:
Before commencing employment
, you will be required to complete a background check and pre-employment medical.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance and business needs.
*While we thank all applicants for their interest, only candidates in consideration for the role will be contacted.
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
Accelerate your technical career by joining Canonical in a high-impact, multi-disciplinary role.. You'll be working from our London office, which hosts our events, customer demos and visitors, in an event space with professional live video, audio and streaming equipment. You'll wear three hats: Linux and cloud support engineer, owner of the office's technical infrastructure, and one of the people running the live production at our events. You'll own your cases from first contact to resolution, bringing in colleagues or senior engineers when needed, and you'll keep the technology running when it matters most, with people watching. While professional broadcast or AV experience is not required, a strong technical curiosity for audio/video systems and the composure to manage live, high-stakes environments are a must.
Location: Office Based in London, England.
The role entails
Office technology:
Own the technical state of the London office (network, devices, meeting spaces, AV), including onboarding new colleagues, and know how it all fits together.
Live events:
Run the technology for events and customer demos, from set-up and live operation through to tear-down, and coordinate external crew for larger events.
Customer support:
Own your cases end to end, working with customers by ticket, remote session and live conversation, and with engineering teams to turn code fixes into customer outcomes. Set clear expectations and keep your commitments.
Ubuntu lifecycle:
Understand the Ubuntu development process well enough to give customers realistic timelines for fixes.
Knowledge:
Write and maintain knowledge base articles so lessons learned are shared.
What are we looking for in you
Exceptional written and spoken English, and the ability to explain technical complexity clearly and warmly
An exceptional academic record at high school and university, with an undergraduate degree in a technical subject or a compelling narrative about your alternative path
A builder's streak: something you've set up or run for other people on a deadline, such as a home lab, hackspace, student tech crew, live sound, streaming, or school or club IT
AV curiosity: real interest in audio, video and live production, or a clear appetite to learn it
Composure and care: you like helping people and stay calm when a high-stakes moment, including a live event, gets tense
A track record of going above and beyond for teams or customers
Hands-on experience supporting Linux systems, plus any of: virtualization or cloud (KVM, OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage (block, object, network), or networking (bonding, firewalls, bridging, switching, MTU tuning)
A troubleshooting mindset (logs, stack traces, OS and application-level causes) and programming fundamentals in any language
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Ecosystem Operations Manager at GitLab, you'll own the technology, processes, and operational infrastructure behind our channel, distribution, original equipment manufacturer (OEM), global systems integrator (GSI), and managed service provider (MSP) partnerships. You'll shape how our partners go to market, serving as the primary process owner for deal registration, partner programs, partner quote-to-cash, and partner attribution. You'll combine operational strategy with hands-on execution, using artificial intelligence (AI) to automate workflows and help ecosystem operations scale.
What you'll do
Design and govern end-to-end partner processes, including deal and referral registration, service attach, two-tier distribution, rules of engagement, and quote-to-cash. Partner with Deal Desk and Billing on resale, distribution, OEM, GSI, and MSP transaction workflows, and resolve complex registration, quoting, and billing escalations.
Own operational execution of partner tiering, onboarding, certification compliance, not-for-resale (NFR) licenses, rebates, and incentives, including eligibility tracking, approval routing, and payments.
Own and administer the partner technology ecosystem, including Impartner partner relationship management (PRM), Salesforce customer relationship management (CRM) partner objects, deal registration, and partner portals. Maintain system health and data integrity, and co-manage vendor roadmaps, renewals, and service-level accountability.
Partner with Revenue Technologies and Systems to maintain integrations across partner platforms, Salesforce, enterprise resource planning (ERP), quoting, billing, and financial systems, including partner attribution and compensation data flows. Lead prioritization and user acceptance testing (UAT) for implementations, migrations, and platform enhancements with IT and Enterprise Applications.
Own the ecosystem data model and work toward one standard partner attribution record across the customer lifecycle. Serve as a resource for Ecosystem Sales, partners, and internal teams on attribution, territory, and compensation-impacting data, and maintain reporting and dashboards as a single source of truth for partner pipeline, registration activity, and program performance.
Lead ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance, covering opportunity corrections, partner splits, territory review, and reconciliation.
Identify, build, and deploy AI agents to automate workflows such as deal registration routing, NFR provisioning, partner data quality checks, and reporting. Evaluate processes for opportunities to reduce manual effort, improve consistency, and shorten cycle times.
Maintain the authoritative ecosystem process map, runbooks, and training materials. Support tool configuration, testing, and end-user training. Own channel price files and partner quoting for product launches and stock keeping unit (SKU) changes. Coordinate improvements with operational peers, IT, Finance, Product, and Legal through GitLab Work Items.
What you'll bring
Experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows and the ability to work independently in a remote environment.
Hands-on experience with Impartner or an equivalent PRM platform, including deal registration and partner portal administration.
Strong working knowledge of Salesforce CRM, including partner objects, opportunity management, Flow, validation rules, reports, and dashboards.
Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement, partner discounting, and partner quote-to-cash, plus an understanding of OEM, GSI, and MSP transaction structures and operational requirements.
Direct experience operating partner programs, including tiering, certification compliance, rebates, and incentives, with responsibility for execution and compliance.
Experience designing and documenting complex operational processes for distributed teams, translating business needs into detailed system requirements and configuration, and leading user acceptance testing through release.
Hands-on experience using AI tools and building agents to automate operational workflows, from evaluating opportunities to delivering working solutions.
Experience resolving ambiguous operational escalations across systems, teams, and partner relationships, and aligning Deal Desk, IT, Finance, Compensation, Legal, and Sales around operational changes.
About the team
Our Ecosystem Operations team works closely with Systems, Revenue Technologies, Deal Desk, Ecosystem Programs, Enablement, Finance, Compensation, and Legal. We enable consistent execution across Ecosystem Operations Specialists and cross-functional partners. You'll also partner with the Senior Hyperscaler Operations Manager, who owns Amazon Web Services and Google Cloud operations, on shared systems, the ecosystem data model, and month-end close.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris; Amsterdam
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This role is Paris-based or Amsterdam-based.
TEAM
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher.
You will be joining one of our Live Studios, working on Paper.io2 https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en.
ROLE
- Build and implement F2P systems that enhance player engagement and revenue, with a focus on progression, monetization, live events, and in-game economies
- Identify opportunities to use AI to improve the player experience, engagement, personalization, content, and live operations of Paper.io2
- Take full ownership of specifications, timelines, and outcomes, ensuring smooth execution and high-quality delivery
- Utilize A/B testing, retention metrics, and player data to refine and optimize features post-launch. Identify strengths, address weaknesses, and iterate for continuous improvement
- Collaborate closely with developers, artists, and analysts to ensure seamless feature rollouts. Maintain clear documentation, resolve technical challenges, and make strategic trade-offs to deliver the best possible player experience
- Prioritize development efforts under tight deadlines, balancing speed and quality to maximize impact
- Stay ahead of industry trends by monitoring competitors, analyzing market innovations, and rapidly adapting best practices
PROFILE
- Previous experience as PM, Product Owner, Game Designer, or Live Ops/Product Manager in a fast paced environment
- Deep passion for F2P mobile games and curiosity about what makes a game engaging and successful
- Strong knowledge and genuine interest in AI, including generative AI, machine learning, LLMs, or AI agents
- High standards. We need someone who pushes the product forward and challenges weak ideas
- Analytical, problem-solving, and communication skills.
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
УдалённоRemote, United States
УдалённоRemote, United States; The candidate must reside in the Northeast part of the United States; The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Edmonton, Alberta, Canada; While we thank all applicants for their interest, only candidates in consideration for the role will be contacted
География найма не уточнена
ОфисOffice Based - London, UK
ОфисOffice Based - London, UK
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
