Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have team of ~135 member in our Credit Pillar. This function brings together several specialisms, all working toward managing portfolio performance; designing the systems, models, and controls that make lending sustainable. They drive to build and grow a portfolio of responsible EWA & Pay Later products that can scale across markets while protecting users from high cost debt trap.
ABOUT THE ROLE ✍️
We’re hiring a hands-on Lead Product Manager to drive Cleo’s Credit products forward. You’ll lead a cross-functional squad to uncover customer needs, shape bold new product directions, and turn early-stage ideas into compelling, testable experiences for one of Cleo’s most important product areas.
Key responsibilities
- Identify high-potential product opportunities through customer insight, market understanding, and Cleo’s unique strengths.
- Lead early-stage ideation, prototyping, and lean research to validate concepts and reduce uncertainty quickly.
- Bring your squad together around a clear product vision, translating it into polished, high-quality experiences with Design and Engineering.
- Partner with cross-functional stakeholders to shape product direction and solve complex customer problems.
- Build persuasive narratives and data-informed business cases that communicate the value of new ideas and drive decisions.
WHAT WE'RE LOOKING FOR 🕵️
- You should ideally have several years of relevant experience and passion for credit focused work at a senior level
- Experience in consumer-facing fintech or personal finance products
- You can share mobile app product work that demonstrates a proven record of driving high-quality execution in high-growth, fast-paced, product-led businesses
- You are strongly outcome-focused, balancing business goals and user needs through small, rapid, experiment-led product improvements
- You thrive on getting deep into the data and the details to optimise existing features and journeys
- You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
- You are a strong cross-functional collaborator who can partner successfully with tech and marketing stakeholders to deliver bottom line impact on growth
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Ireland; London, England, United Kingdom
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
We're looking for a passionate Product Designer to join our team and help shape the tools of the future. You should be a motivated self-starter with experience partnering with engineering teams and shipping real products. In this role, you'll work closely with product, engineering, and research to have a meaningful impact on Runway's design direction and future.
WHAT YOU’LL DO
- Lead design projects, including new features and improvements to our mobile and web platforms
- Produce, iterate, and prototype concepts for creative workflows
- Collaborate closely with the engineering and product teams to suggest product and process improvements
- Contribute to maintaining visual and user experience consistency across our products
WHAT YOU’LL NEED
- Experience designing flows, prototypes and high-fidelity UI's for web products and strong visual design skills
- Understanding of modern web technologies, web interactions, and usability standards
- Experience delivering and iterating fast in close collaboration with engineering, product, and data teams
- Ability and flexibility to iterate fast and often
- Comfortable picking up unfamiliar parts of the product rather than waiting to be assigned only what you already know
- Knowledge and understanding of the creative tool space
- Bonus points if you have experience with creating functional prototypes using AI tools (Claude Code, Cursor, etc.)
- At Runway, it’s always a bonus if you have artistic and creative potential (particularly skills with video/audio editing, icon/typography design, Illustration, etc.)
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: UNITED STATES - Remote, LATAM - Remote, EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
This role runs the internal posture engine — the risk register, critical control monitoring, evidence, audit operations and GRC tooling. It keeps risk state current so the Lead and the Risk Committee decide from accurate data in the Risk Dashboard and reporting. Drata is the register of record. Named owners close gaps; this role keeps the register, evidence and audit operations current.
Responsibilities
Planning
Operate the risk register from the Security Programme threat model: populate, track treatment, record acceptance decisions, follow up owners, and run the exceptions register.
Keep the ISMS and security policy library current as part of audit readiness. Draft security standards when commissioned by the Lead.
Run Drata as the control and evidence system — Statement of Applicability, framework crosswalk and automation.
Execution
Run critical control monitoring: health check-ins, drift flags and Drata automation. Route drift to the SOC. Maintain the evidence file for Lead assessments and independent internal audit.
Feed threat-assessment findings into the register and confidence ratings. Track which required assessments are current.
Lead audit coordination and preparation: ISO 27001 and SOC 2 logistics, ISMS readiness, team prep, management-review pack, and customer due-diligence questionnaires.
Coordinate the control register for external testing (red team, tabletop, pentest). Run security awareness and weekly alerts.
Tracking and evaluating performance
Track residual risk, exceptions and gap-closure against appetite. Exceptions expire and are reported; the underlying requirement stays in force.
Report register state and evidence health so the Lead and Risk Committee work from one view.
Achieving overall defined performance
Be accountable for a current, defensible posture engine — register, evidence and audit operations.
Ensure Drata collects evidence continuously, with automated evidence where coverage exists.
Qualifications
Hands-on experience running a risk register, control library and audit cycle (ISO 27001 and/or SOC 2).
Comfortable with GRC platforms (Drata or equivalent) and turning monitoring into evidence.
Proven ability to coordinate audits and customer questionnaires with named control owners.
Precise written work; register and Statement of Applicability quality matters.
Strong stakeholder management with control owners and auditors.
CISA, ISO 27001 Lead Implementer or Auditor, or equivalent professional certification.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$150,000
—
$206,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Boston, MA
Workplace: OnSite
SENIOR DIRECTOR OF PRODUCT, HEALTHCARE
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior Director of Product, Healthcare to lead the strategy, development, and growth of healthcare products and experiences that continues to build on our strategy of personalized health. You will build and grow the Healthcare Product team while partnering across Product, Design, Clinical Science, Regulatory Affairs, Engineering, Data Science, and Commercial teams to translate physiological data, machine learning capabilities, and clinical insights into meaningful healthcare experiences. You will play a critical leadership role in identifying high-impact opportunities, bringing evidence-based products from concept through launch and scale, and helping establish WHOOP as a leader in digital health.
RESPONSIBILITIES:
- Define and execute the product strategy and roadmap for the WHOOP healthcare portfolio, translating broader company and Consumer Product priorities into clear investments, product initiatives, and measurable outcomes.
- Build, lead, and significantly scale a high-performing Healthcare Product team, developing product leaders and establishing the operating rhythms, capabilities, and culture needed to support a growing portfolio.
- Partner closely with leaders across Clinical Science, Data Science, Regulatory Affairs, Engineering, Design, Corporate Strategy and Commercial teams to bring evidence-based healthcare products and experiences from concept through launch and scale.
- Identify, evaluate, and prioritize opportunities across areas such as preventive health, clinical monitoring, chronic condition management, digital biomarkers, personalized health insights, and healthcare provider solutions, balancing member value, clinical impact, feasibility, and business opportunity.
- Drive product decisions through a combination of scientific evidence, member and customer insights, market analysis, healthcare economics, product data, and business impact, while establishing clear frameworks for measuring engagement, clinical utility, adoption, retention, and financial performance.
- Ensure healthcare product strategies appropriately incorporate regulatory requirements, clinical evidence expectations, privacy considerations, and quality standards while representing the healthcare product vision with internal leaders and external healthcare stakeholders.
QUALIFICATIONS:
- 12+ years of product management experience, including substantial leadership experience building and scaling products within digital health, healthcare technology, medical devices, health platforms, or related industries.
- Demonstrated success developing and scaling healthcare or health-focused products that deliver measurable consumer, clinical, and business outcomes.
- Experience building, managing, and developing high-performing product teams, including leading product leaders and growing organizations through periods of significant expansion.
- Strong understanding of healthcare ecosystems and business models, including experience working with relevant stakeholders such as providers, payers, employers, health systems, or other healthcare organizations.
- Experience developing products within regulated or clinically oriented environments, with familiarity across areas such as clinical evidence generation, healthcare data, privacy, regulatory requirements, and quality processes.
- Proven ability to set product strategy while remaining close to execution, navigate ambiguity, prioritize across a complex portfolio, and influence senior cross-functional stakeholders without relying on direct authority.
- Exceptional communication, strategic thinking, and business acumen, with the ability to translate complex scientific, clinical, technical, and commercial considerations into clear product decisions and organizational alignment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $230,000 - $270,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Задачи:
— контролировать качество AI-генераций и готовых роликов;
— давать обратную связь AI-артистам;
— разбирать ТЗ и планировать необходимые шоты;
— поддерживать консистентность персонажей, окружения и стиля;
— на старте самостоятельно создавать ролики полного цикла;
— разрабатывать и внедрять production-пайплайны;
— обучать команду;
— сокращать количество итераций и время производства.
Требования:
— глубокий практический опыт AI-video production;
— Kling, Seedance, Veo или аналогичные модели;
— генерация и редактирование изображений;
— prompt engineering;
— сильное монтажное мышление;
— Premiere Pro, DaVinci Resolve или аналог;
— понимание motion design и compositing;
— опыт управления или обучения команды.
ComfyUI, LoRA, open-source модели и создание воспроизводимых AI-workflows будут большим преимуществом.
Условия:
— полностью удалённая работа;
— full-time;
— оформление в штат;
— 1 200–1 500 € с перспективой роста;
— график 5/2 с гибким началом дня;
— 20 рабочих дней оплачиваемого отпуска;
— 3 оплачиваемых sick days.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints.
You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
Experiment with tools, templates, and workflows to make research faster and sharper
We'd love to hear from you if you have:
7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in
Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward
A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale
While it's not required, it's an added plus if you also have:
Proficiency in designing and prototyping, ideally within the Figma suite of tools
Familiarity with researching design tools, developer tools, creative software, or other products people use to build things
A background in product design, product management, or engineering
Ability to combine product analytics with qualitative research to inform recommendations
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
Coding agents are only as good as the context they're given. Most explore a repository like a new hire on day one – grepping, opening files, guessing. JetBrains Context replaces that with actual knowledge of your whole codebase and resources, served to any agent that asks. If you want to own the layer that decides what an agent knows before it writes a single line, this is for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
As agents get better at searching for themselves, what is the durable value of a managed retrieval layer? We need someone with an opinionated answer to own JetBrains Context as a product – defining what it is for, who it is for, how we measure success, and where it goes next.
This is a hands-on role where you'll manage the product from a terminal and agent session rather than slides. You'll bridge the technical core and cross-functional teams: collaborating closely with engineering and ML teams on indexing pipelines and retrieval quality, working with Air, IDE, and Junie teams on integrations, and partnering with marketing, developer advocacy, sales, and customer success on positioning and adoption. You'll take full ownership of defining problem statements, setting explicit trade-offs, and balancing cost, latency, and freshness across the platform.
Day to day, you will:
Build and maintain a deep working understanding of chunking, embeddings, index freshness, retrieval, reranking, and agent-facing surfaces.
Define and defend an opinionated vision for the product's evolution, including explicit target audiences, use cases, and key success metrics.
Translate product strategy into actionable problem statements, priorities, plans, and milestones with an explicit definition of “done”.
Communicate product direction clearly to engineering, leadership, cross-functional stakeholders, customers, and prospects.
Analyze competing context and code-search products through direct use to establish clear differentiators and identify gaps.
Define core operational and product metrics – index freshness, retrieval quality, agent task outcomes, adoption, retention, and unit economics – to guide decision-making.
Represent the product externally by sharing roadmaps, publishing updates, speaking to developer audiences, and gathering community feedback.
Partner with ML teams on model evaluation and platform teams on service scale, reliability, and cost.
What you’ll bring
A well-argued point of view on where AI-first development is going and what agents genuinely need from a context layer.
Comfort with technical depth across embeddings, retrieval quality, sub-agents, tool-calling, indexing costs, and API design.
The habit of using the product you build daily alongside competitors' tools.
Communication that adapts to different audiences, from staff engineers and enterprise architects to conference attendees.
A data-informed approach that combines telemetry, evaluation results, customer conversations, and market signals.
Comfort with ambiguity and a preference for defining a new category over copying an existing one.
What you’ll need
Proven experience owning a complex developer, platform, or infrastructure product end to end, including strategy and roadmap.
Hands-on familiarity with modern AI coding tools and agent workflows.
The technical capability to work directly with engineering on retrieval behavior, APIs, data models, and integration surfaces.
The ability to define metrics for quality-sensitive products and build evaluation habits that maintain product standards.
Experience communicating a product externally through written content, talks, or community engagement.
Practical experience with search, retrieval, RAG, developer search, or static analysis at scale is a plus.
What success looks like
Within your first months, you'll form and share a clear thesis for what JetBrains Context is and is not – one the engineering team recognizes as theirs and leadership can invest in. You'll establish a metrics story that distinguishes real retrieval quality from vanity usage, a roadmap with clear trade-offs, and a documented evaluation of serious competitors.
Longer term, success means JetBrains Context becomes a deliberate choice for developers and organizations, agents get measurably better answers because it exists, enterprises adopt it for its governance and scale, and the market clearly understands its unique value because you've communicated it effectively.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-AA1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is growing quickly across Asia Pacific, and our International Recruiting Coordination team is building for it. As our first Recruiting Coordinator based in Singapore, you'll deliver a warm, high touch interview experience for candidates across APAC, including Japan, Korea, India, Australia, New Zealand and South East Asia. You'll partner closely with our APAC recruiters and recruiting managers, be the local point of contact for candidates and interviewers in the region and help keep hiring moving around the clock as part of a follow the sun coordination model with your teammates.
As you'll be first in seat, you'll also help shape how coordination works in a region where we're still building: spotting what's missing, documenting what works and making it easier for the people who join after you.
You'll own coordination for your region end to end and act as our go to operator for APAC hiring logistics, working independently with support from your manager.
Responsibilities:
Schedule a high volume of APAC interview loops, from hiring manager screens through onsites, debriefs and reference calls, across multiple time zones, languages and stakeholder calendars.
Be the primary point of contact for candidates on logistics, with a warm, clear and culturally aware tone that makes every candidate feel supported and informed.
Partner with recruiters and hiring managers as a trusted advisor: flag capacity risks, local holidays and market norms early, and help them see around corners.
Keep our systems accurate for APAC roles, including Greenhouse job setup, interview plans; scheduling tool configuration and supervise automations.
Provide coverage within our follow the sun model, with clean handoffs so candidates never feel the gaps between regions.
Support recruiters and RecOps with regional hiring operations as our APAC footprint grows, such as new locations, entity changes, offer logistics and onboarding handoffs.
Improve our processes and document what works.
Independently scope and lead projects, from problem to adopted solution.
Use AI tools as a core part of your daily workflow.
You may be a good fit if you have:
4+ years of experience in recruiting coordination or high volume scheduling, ideally supporting multiple APAC markets.
Experience coordinating across time zones and markets, with an understanding of local business norms across APAC.
Hands-on experience with an applicant tracking system (e.g., Greenhouse) and a scheduling tool (e.g., ModernLoop, GoodTime).
Excellent written communication, especially a knack for friendly, informative emails that build rapport and convey information clearly.
Comfort creating structure where there isn't one yet, and the judgment to know when to escalate.
Hands on fluency with AI tools, and the judgment to know when to trust the output and when to override it.
A love of feedback, and comfort both requesting and providing it.
Fluency in English (native or business-level).
Additional APAC languages (e.g., Japanese, Korean or Mandarin) a plus.
A genuine interest in Anthropic's mission and our deep commitment to AI safety.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— Развитие платформы: работать над функционалом, стабильностью и производительностью.
— Развивать AI-функционал: LLM-based сценарии, tool calling, RAG, работу с контекстом, кэширование и другие механики.
— Разбираться со сложными production-инцидентами и устранять не только последствия, но и причины проблем.
— Клиентские внедрения: превращать пожелания клиента в дорожную карту запуска.
— Проектировать архитектуру интеграции Sance.AI с инфраструктурой клиента.
— Отвечать за техническую часть сложных клиентских запусков — от discovery до production.
— Команда и инженерные практики: менторить junior/middle-разработчиков, помогать с декомпозицией задач, архитектурой и сложными техническими вопросами.
— Проводить code review и повышать качество решений команды.
Требования:
— От 4 лет коммерческого опыта в разработке, от 1 года опыта в продуктовой команде.
— Уверенные знания в asyncio, очередях, кешировании, конкурентности.
— Практический опыт создания production-функционала на базе LLM, а не только использование ChatGPT.
— Опыт с OpenAI API или другими LLM API.
— Знания prompt engineering, tool calling, RAG, caching и context management.
— Опыт с embeddings, vector search и agentic workflows.
— Опыт тестирования и evals.
— Понимание production-проблем: latency, стоимость, rate limits, hallucinations, retries и observability.
— Уверенная работа с REST API сторонних сервисов, webhooks и внешними сервисами.
— Умение разбираться в документации.
— Опыт интеграций с CRM — особенно amoCRM и/или Bitrix24.
— Умение довести размытую бизнес-задачу до работающего production-решения, видеть системные проблемы и помогать команде расти.
— Будет плюсом опыт B2B/Enterprise-внедрений, highload и event-driven систем.
— Собственные AI-проекты и опыт работы в стартапах.
Условия:
— Работа в быстрорастущем AI-стартапе, влияние на продукт, архитектуру и процессы.
— Разнообразные задачи, крупные клиенты и короткий путь от идеи до production.
— Быстрый карьерный рост.
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.
Join us as a Head of Data Platform.
Requirements
:
Education & Experience:
— MSc in computer science, mathematics, statistics, physics or another quantitative field; PhD is a plus, not a requirement — research-grade methodology sits with the Quantitative Researcher
— 5+ years in data engineering / analytics, incl. lead / management experience; built a trading / financial data platform from zero at a crypto exchange, HFT / electronic-trading firm, market maker, or trading fintech. Bank / enterprise-DWH background alone does not qualify
— Personally carried production ownership of money data — trades, balances, positions, P&L — where a data error is a financial error
Core Technical Skills — data platform:
— Hands-on today: designs and ships pipelines personally — advanced SQL and Python; ClickHouse (or kdb+ / comparable columnar OLAP) in production
— Streaming and batch in one architecture: Kafka or equivalent, event feeds with second-grade freshness alongside hourly aggregates; trading-day logic — metrics counted within a trading day that starts and ends at a fixed morning hour, with an automatic daily reset
— Optimizes data footprint and computational overhead across every stage: selects the tech stack, partitioning logic, and execution flow based on cost-to-performance impact
— Data-correctness engineering: reconciliation, idempotent backfills, late / duplicate event handling, data-quality monitoring and lag alerting
— Vendor and API integration: institutional market-data providers (Kaiko / Amberdata class), exchange APIs, FX feeds; schema design and documentation others can build on
Core Technical Skills — analytics & applied math:
— Applied statistics at a working level: distributions, hypothesis tests and confidence intervals, correlation vs causation, time-series and aggregation pitfalls (session boundaries, survivorship, outliers) — enough to catch a methodological error in an analyst's query or notebook, and to have designed or reviewed metric / experiment methodology in past roles
— Metric and semantic design: one written definition per metric (P&L, uptime, spread, fill rate) enforced across every report; analytical data models (marts / star schemas) that make those definitions computable and cheap to query
— BI stack governance: Tableau / Grafana — performance, access control, versioned metric definitions; reviews dashboards for correctness rather than building them all himself
— ML literacy: understands when a model is — and is not — needed and can supervise applied work; research-grade modeling remains the Quantitative Researcher's mandate
Market & Domain Knowledge:
— Trading data from practice, not textbooks: maker/taker, fees and rebates, perpetual funding, realized / unrealized P&L, inventory and exposure, order-book depth and spread, slippage, quoting uptime
— Understands the consumers: how analysts, quants and desk heads use the data, and how market-quality / compliance metrics feed liquidity-provider terms
— Has built and run a mixed organisation of data engineers and analysts: separate hiring bars and growth tracks, peer review of queries and dashboards as a standard, methodology documented before a number ships
— Partners with quantitative research: turns the Researcher's methodology into production metrics and dashboards without distorting it; runs the sign-off process with quant and desk stakeholders
— Treats balances and client data as confidential by default: access control, least privilege, audit trail, no raw-data leaks
— Never ships silently wrong numbers: escalates early, cuts scope consciously, flags uncertainty in the data
Mindset & Soft Skills:
— Player-coach: the first months are personal hands-on delivery; scaling through the team runs in parallel, not instead
— Speaks business: reports status in money and deadlines; prioritizes by P&L impact — which dataset unblocks which decision; no jargon walls with management and stakeholders
— Owner of the direction's technical goals, not of a backlog: takes a business problem, decomposes it into tasks, executes and delegates
Responsibilities — Platform:
— Architect and ship the central data warehouse: every trade, position, balance and P&L across all trading services; an hourly contour for BI plus a real-time contour for monitoring; trading-day logic with automatic daily reset
— Build the data layers behind LP terms: market quality (spread, depth near mid price, fill rate, per-order slippage), quoting-uptime start/stop events per maker and pair, external tier-1 benchmarks and FX feeds for regional fiat pairs
— Close the data debt: gaps in realized-P&L coverage, history backfills, broken monitoring services — restore or replace
— Set and hold agreed data-freshness targets and pipeline-health alerting; own schemas and documentation
— Own analytics delivery end-to-end: the KPI rulebook published and signed, financial / attribution / historical-performance dashboards, compliance screens and provider scorecards
— Enforce a single semantic layer: one definition per metric across every report; methodology documented before a dashboard ships
— Quality gate: numbers are reviewed and challenged before they reach management; sign-offs from quant / desk collected per deliverable
Responsibilities
:
— Hire leaders-first and onboard the technical team (~10 people: data engineering, analytics & BI, technical PM) per the approved hiring plan; hand tasks down without losing velocity
— Single interface to exchange tech (requirements, acceptance, freshness targets) and to analytics / quant stakeholders; run delivery in Jira against the approved one-year roadmap
— After the build: run the platform as a service to the direction — researcher-generated tasks, new metrics and pair groups, regular recalibration.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements automated support solutions, with the ultimate goal of delivering an outstanding customer experience as reliably and efficiently as possible.
About the Role
Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support features across new markets — leveraging DoorDash's extensive automation expertise to drive measurable automated resolution rate while building a scalable foundation for ongoing global expansion.
This Manager will serve as the Strategy and Operations (S&O) Expansion Program Lead: the central DRI for developing international automation rollout plans, owning reporting for North Star metric, and working closely with cross-functional partners across Product, Engineering, Analytics, and country teams. This role is a great opportunity for someone who wants to operationalize complex, multi-market solutions and have a direct impact on global support strategy.
You're excited about this opportunity because you will…
Lead strategy.
Define and drive support automation expansion strategy for international markets: determining use cases, prioritization frameworks, and the approach to scaling automations across countries in a repeatable, compliant, and operationally efficient way.
Own the metric.
Own the goal end-to-end, tracking progress weekly, identifying gaps, and driving corrective action across the cross-functional team.
Build the foundation.
Build a strong foundation partnering with Product and Engineering to enable feature parity and market customization, and creating the playbook for scaling across new use cases and automation channels.
Enable experimentation.
Partner with Analytics to design, launch, and evaluate experiments that measure impact and drive ship decisions in alignment with stakeholders.
Navigate cross-functional complexity.
Identify and manage interdependencies with Product, Engineering, Analytics, Legal, and country leads — ensuring automation strategy is built in alignment with local market requirements, regulatory constraints, and broader business priorities.
Communicate and influence.
Represent the automation expansion program in weekly business reviews and executive forums, clearly articulating progress, risks, and decisions needed from senior leadership.
We're excited about you because…
You're
organized.
You thrive in creating structure out of ambiguity — defining clear ownership, milestones, and processes in a complex, multi-team environment.
You
solve problems from first principles.
You're excited to tackle challenges in new markets and resist "this is how it's always been done" thinking.
You're
analytical.
You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel to size opportunity, track performance, and inform decisions.
You're
persuasive.
You are an effective communicator — speaking as if you're right and listening as if you're wrong. You can influence across DRIs at all levels, from country leads to senior leadership.
You
act with urgency.
Speed excites you. You move quickly, make decisions with imperfect information, and hold teams accountable to timelines.
You're
relentless.
You do what it takes to drive outcomes, no matter how many teams or time zones are involved.
You have
5+ years of experience
in strategy, operations, management consulting, or a related field — and have successfully delivered results in complex, cross-functional environments. Experience in support strategy, automation, or international expansion is a plus.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Seoul
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
• You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions.
• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.
• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.
• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.
• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.
• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.
• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.
• You will travel approximately 30 to 60% of your time.
• Your role will involve spending time at the client’s office.
What You Will Do
Delivering value to the customers
• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
• On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process
• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product deployment
• Guide and support customers in deploying our models and products into their infrastructure.
• Work closely with customers to deploy relevant solutions according to their specific requirements.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
• Develop custom features for customers as needed.
Customer Onboarding
• Responsible for onboarding customers on our products, providing guidance on deployment and integration
• Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces
Project management
• Define and track success metrics of the POC being rolled out at customers.
• Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.
What We're Looking For
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect
• You're experienced with deploying and managing AI-based products in production environments
• You are fluent in Python
• You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools
• You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure
• You have been involved in a customer facing role
• You have strong project & stakeholder management skills
• You have foundational knowledge in AI/ML/Data science
• You have ability to connect technology and business value
• You are result driven and resilient
• Being familiar with sales qualification concepts is a strong plus
We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.
Hiring Process (optional)
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min System Design
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Limassol, Cyprus
Workplace: remote
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for a hands-on
Content Specialist
to help grow platforms’s audience by finding promising videos on our platform, editing them, and publishing them on third-party sites.
Your main focus will be turning existing platform content into videos that attract viewers and bring new users to the platform. You’ll also experiment with original content and paid promotion to expand successful approaches.
Job Responsibilities
Find and select videos:
Explore platform content to identify videos with strong potential for external distribution. Refine selection criteria based on performance.
Edit and adapt content:
Cut footage, improve pacing, add branding and calls to action, and adapt videos to each platform’s formats and audience.
Prepare publication materials:
Create engaging titles, descriptions, thumbnails, and tracking links. Test different approaches to improve visibility and click-through rates.
Ensure proper content rights:
Verify and document creator consent and redistribution rights, and follow platform requirements in coordination with Legal.
Upload and manage videos:
Publish content on tube sites, and relevant third-party platforms. Maintain a consistent publishing schedule and keep accounts and content organized.
Optimize for growth:
Track views, engagement, and registrations with support from analysts. Use these insights to improve content selection, editing, and distribution.
Explore new opportunities:
Find additional platforms and test new video formats and publication approaches.
Produce original content:
Propose ideas and collaborate with creators on exclusive videos tailored to promising formats and audiences.
Run paid promotion tests:
Find advertising opportunities, purchase placements within agreed budgets, and evaluate results with the team.
You will thrive if you have…
2+ years of experience in content management, video production, or content distribution.
Hands-on video editing skills: you can independently turn source footage into a publishable video.
Good judgment in selecting engaging footage and creating effective titles and thumbnails.
Understanding of how content can drive traffic and attract new users.
Ability to use performance data to improve your work.
Strong English communication skills, written and spoken.
Ability to work independently, manage a regular publishing schedule, and meet deadlines.
Access to reliable high-speed internet.
Qualifications that can be a plus
Experience uploading and optimizing videos for tube platforms.
Familiarity with video SEO, platform discovery, and audience behavior.
Experience with paid promotion, advertising placements, or media buying.
Experience developing original content and working with creators or models.
Availability for collaboration during European working hours.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in
Limassol,
Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Test task;
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Berlin
Our Story
Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day.
How we work
Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry.
Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal.
These drivers shape how we work together and what we expect from ourselves and our leaders.
As a Mid-level Marketing Data Analyst, you will analyze large-scale data across user acquisition touchpoints in order to generate insightful metrics, custom dashboards, and deep-dive analyses to measure marketing performance.
Our marketing teams aim for best-in-class user acquisition strategies, bringing high-quality players to our games while driving innovation around performance marketing and targeted campaigns. We're looking for a passionate, results-oriented talent to join our team, develop new insights to shape data-driven decisions, continuously improve marketing efficiency, and help drive business growth for years to come.
About the job
Design, build, and maintain automated, interactive dashboards in Tableau to give the Marketing team up-to-date visibility into performance and KPIs.
Dive deep into large-scale marketing data to identify key insights that will inform user acquisition strategies and business growth.
Help define how best to measure and monitor our marketing channels, creatives, budget allocation, and overall campaign performance.
Help to develop an analysis strategy and perform analysis of complex campaigns and A/B tests, both systematically and on a one-off basis.
Provide data-driven recommendations to help Marketing Managers optimize their campaigns across various channels (e.g., Facebook Audience Network, Snapchat, TikTok).
Partner with Data Engineering on data gathering and signal sharing, integrating 3rd-party data providers (e.g., AppsFlyer, Kochava), democratizing data with reporting tools, AI Agents, and innovating workflows.
Communicate actionable results and data-driven findings across the organization clearly and concisely.
About you
You have recent experience in a data analyst role, preferably in digital advertising, performance marketing, or the app industry.
You have experience with (app) Attribution Services (eg: AppsFlyer or Kochava).
Literacy on Agentic Workflows, and other productivity and modern self-service data innovations.
You can use SQL effectively within an enterprise data environment and you have a good understanding of commonly applied statistical techniques. Basic understanding of programming is not required, but is appreciated.
You have strong experience using Tableau (or similar) to build interactive dashboards and visualizations.
You have good problem-solving skills and can look for logical connections between marketing spend, consumer behavior, and data.
You have a deep understanding of the digital advertising market,including communication patterns as they relate to consumer marketing. You are in tune with user acquisition patterns, and you understand mobile app growth.
You know your way around designing, communicating, visualizing, or reporting your results/analysis so they are clear and unambiguous to both technical and non-technical audiences.
Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.
Our Promise
Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games.
We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens?
Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others.
Enjoy the yoga, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause!
Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other.
With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad.
At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way!
By clicking “Submit Application” you acknowledge that you have read our
Candidate Privacy Policy
Location: Serbia; Latvia; Lithuania; Ljubljana; Moldova; Belarus; Georgia; Kyrgyzstan; Uzbekistan; Azerbaijan; Armenia; Czech Republic; Portugal; Spain; Dubai
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault.
You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement.
The position is full-time remote, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc;
Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring;
Manage and support private clouds (Openstack and Kubernetes);
Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers.
Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis;
Ensure environments are stable and adhere to availability SLAs;
Work towards reducing operational effort;
Automate repetitive operational tasks and continuously reduce manual effort;
Collaborate with development teams to troubleshoot infrastructure-related issues in production;
Keep infrastructure documentation and operational procedures up to date;
Engage in constant upskilling to stay updated with industry best practices.
Requirements
3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure.
Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud);
Experience with Linux server configuration, maintenance and troubleshooting in production.
Understanding of process control, logging and Linux service management.
Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components.
Proficiency with automation tools such as Chef, Ansible, or Salt;
Experience with Docker, Kubernetes and containerized environments;
Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog;
Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure.
Skilled in scripting languages such as Bash and Python;
Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc;
Experience with DevOps tools and CI/CD workflows.
At least C1 in Russian and B1 in English.
Nice to have
Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues.
Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments.
Hands-on experience with Chef.
Experience with GitLab CI/CD, Jenkins or GitHub Actions.
Experience working with fintech/trading, or other high-load and mission-critical systems.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our early Singapore-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across ASEAN, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As our early CSM in Singapore, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of ASEAN and broader APAC customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the early in-region CS presence, developing where needed, ASEAN-specific processes, playbooks, and best practices that account for regional business cultures
You may be a good fit if you have:
8+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Mandarin language fluency
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues
Manage the end-to-end resolution of job cancellation requests and missing inspection documents
Oversee PSS dispute resolutions
Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals
Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes
Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements
Identify process automation opportunities and maintain rigorous documentation for revenue recognition
Provide peer coverage to ensure continuous support
Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping production underway
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
seniorIreland; London, England, United Kingdom
УдалённоseniorСША; Lastly, the provided range is the expected salary for candidates in the U.S
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Противоречивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, LATAM - Remote, EMEA - Remote
Singapore; Schedule a high volume of APAC interview loops, from hiring manager screens through onsites, debriefs and reference calls, across multiple time zones, languages and stakeholder calendars; Experience coordinating across time zones and markets, with an understanding of local business norms across APAC
headГеография найма не уточнена
You do what it takes to drive outcomes, no matter how many teams or time zones are involved; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисSeoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоLimassol, Cyprus
We offer a generous relocation package and home search support if you are not already located in Berlin
Singapore; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters