Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design integrations grounded in real healthcare workflows. Translate customer requirements into clear recommendations on interfaces, data flows, and EHR configuration. Identify assumptions, tradeoffs, and limitations so engineering teams have an actionable implementation plan.
- Resolve customer-specific EHR complexity. Understand how each organization configures and operates its EHR, including scheduling rules, patient identity, permissions, and workflow dependencies. Work with customer analysts, vendor teams, and Sierra engineers to investigate unexpected behavior and resolve integration blockers.
- Guide integration readiness through go-live. Define customer setup requirements, dependencies, and validation criteria. Guide EHR and IT teams through application registration, access provisioning, environment setup, and workflow testing, partnering with engineers to verify that integrations behave as intended.
- Bring EHR expertise to customer discovery. Partner with Sales, Sales Engineering, and Agent Development to assess feasibility, explain integration requirements, and scope achievable projects. Make clear what Sierra supports today and what requires additional configuration or development.
- Shape Sierra’s healthcare integration roadmap. Evaluate vendor capabilities, integration programs, and emerging customer needs. Recommend where to invest, distinguishing reusable platform capabilities from customer-specific configuration and implementation work.
- Make each implementation easier than the last. Turn deployment experience into reference designs, implementation guides, and internal training. Help teams apply proven approaches and recognize when a customer’s requirements call for a different design.
WHAT YOU'LL BRING
- 5+ years of experience in healthcare interoperability or EHR implementation, with direct responsibility for designing or delivering integrations at an EHR vendor, health system, healthcare technology company, or implementation consultancy.
- Deep expertise in at least one major EHR ecosystem, such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, or similar systems. You understand its integration options, configuration model, and implementation processes, and can investigate unfamiliar capabilities independently.
- Practical knowledge of patient-access workflows, such as scheduling, registration, or referral management. You can explain how operational rules and customer configuration affect what an integration can do.
- Technical fluency in healthcare integrations. You can read API documentation, interpret requests and responses, and troubleshoot data and configuration issues. You have hands-on experience with relevant approaches such as FHIR, HL7v2, vendor APIs, or file-based exchange, and can explain when to use them.
- A track record of taking third-party integrations through deployment. You have worked through application registration, authentication and permissions, test and production environments, workflow validation, and go-live dependencies.
- Clear communication and independent judgment. You can lead discovery with EHR analysts and operational teams, turn incomplete information into an implementation plan, and explain recommendations to software engineers and business stakeholders. You know when to validate an assumption before committing to an approach.
EVEN BETTER...
- Epic certifications in areas such as Bridges, Cadence, Prelude, or Interconnect, or comparable expertise in another EHR ecosystem.
- Experience across multiple EHR vendors or health systems, particularly integrating third-party products into patient-access or contact-center workflows.
- Experience using SQL, scripts, or code to investigate integration issues, or working with teams building AI agents for healthcare.
- Hands-on software development experience, including building or extending integrations with EHRs or other healthcare systems.
- Comfortable contributing directly to integration code, including implementing API calls, troubleshooting failures, and writing tests. Experience with TypeScript, Go, or Python is a plus.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Lead and own the Group Internal Audit function for Capital.com, providing independent, risk-based assurance across all regulated entities, business lines, and geographic markets. The Group Head of Internal Audit is responsible for setting the strategic direction of the audit function, designing and operating a hybrid audit framework, and providing the Group Board, Audit Committee, and senior leadership with timely, credible assurance on the adequacy and effectiveness of governance, risk management, and internal controls across the group.
The role has an unconditional duty to escalate material control failures, significant audit findings, and regulatory concerns directly to the Group Audit Committee, independent of any instruction from executive management or any group function.
The role operates at the intersection of group governance and local regulatory accountability, requiring both strategic thinking and deep knowledge of multi-jurisdictional financial services regulation. The postholder works in close coordination with the Global Head of Compliance and other key stakeholders to ensure alignment between audit and compliance risk assessments, while maintaining the independence required of an effective third-line function.
Responsabilities
Strategic Leadership
Develop and own the multi-year internal audit strategy aligned to group growth plans, regulatory expectations across all six entities, and the evolving risk landscape of a digital CFD and trading business.
Build and lead a high-performing, independent internal audit function capable of providing credible assurance across a complex, multi-jurisdictional group.
Act as a trusted adviser to the Group Board, Audit Committee, and CEO on control environment quality, emerging risks, and regulatory developments with audit implications.
Audit Planning and Delivery
Develop, maintain, and execute the annual group audit plan, covering all entities, material business processes, technology infrastructure, regulated activities, and outsourced functions.
Lead and oversee audit fieldwork and reporting across operations, trading systems, technology and cyber, AML/KYC, financial crime, market abuse surveillance, conduct risk, Consumer Duty (UK), product governance, third-party and outsourcing arrangements, model risk, and financial controls.
Assess the adequacy and effectiveness of internal controls, identify control weaknesses and gaps, and provide actionable, proportionate recommendations.
Ensure audit reports are clear, accurate, evidence-based, and issued within agreed timescales.
Issue Management and Follow-Up
Maintain a group-wide audit issue log, tracking the status of all open findings across entities, escalating overdue or high-risk items to the Audit Committee as appropriate.
Challenge and validate management remediation responses and closure evidence to ensure issues are genuinely resolved rather than administratively closed.
Regulatory and Governance Alignment
Ensure the audit programme addresses the regulatory expectations of all relevant regulators: FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), SCA (UAE), and CNMV (Spain).
Provide independent assurance on material business change programmes, new product launches, strategic outsourcing decisions, and regulatory change implementation across the group.
Liaise constructively with external auditors and regulators, coordinating audit coverage where appropriate and providing regulators with access to audit documentation as required.
Requirements
Significant internal audit leadership experience within a multi-jurisdictional financial services group, broker, or investment firm — ideally including FCA-regulated and CySEC-regulated entities.
Strong working knowledge of FCA requirements for investment firms (MIFIDPRU, SYSC, COBS, PROD, DISP, AML/CTF, Consumer Duty) and familiarity with CySEC, ASIC, and other regulatory frameworks relevant to Capital.com's operational footprint.
Proven experience designing and operating a hybrid or co-sourced internal audit model at group level, including methodology ownership, panel governance, and quality assurance of specialist providers.
Experience auditing trading platforms, CFD or derivative products, technology infrastructure, financial crime controls, AML/KYC processes, and outsourced services.
Demonstrated ability to build and sustain productive relationships with Boards, Audit Committees, and senior management while maintaining audit independence.
Track record of preparing clear, compelling assurance opinions and presenting findings at Board and Audit Committee level.
Experience managing or developing an internal audit team across multiple locations or entities.
Qualifications
Professional audit qualification (CIA, ACCA, ACA, CISA, CPA or equivalent) — CIA strongly preferred.
IIA membership or equivalent professional body membership.
Strong knowledge of the IIA International Professional Practices Framework (IPPF) and its application in a multi-jurisdiction financial services context.
Familiarity with UK SMCR and equivalent senior manager/controlled function regimes across relevant jurisdictions.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Bogotá; Colombia
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
The Global Trade Compliance Analyst plays an integral role in supporting Hasbro’s global compliance program by conducting restricted party screening investigations, strengthening compliance processes, and supporting trade operations across LATAM markets. This position combines analytical rigor, operational execution, and cross-functional teamwork to mitigate risk, improve data accuracy, and enhance the efficient flow of goods.
This is a high-visibility role that partners closely with leadership and cross-functional collaborators to drive continuous improvement, ensure regulatory adherence, and support strategic compliance initiatives.
Key Responsibilities
Investigate potential matches arising from denied party and sanctions screening systems, applying good judgment and regulatory knowledge with minimal guidance to support business continuity while ensuring compliance.
Stay current on global sanctions regulations and denied party lists, providing interpretation and guidance to impacted collaborators.
Support internal and external audits, including government inquiries, by providing insights and documentation.
Conduct root cause analysis to identify process inefficiencies and drive improvements in data accuracy and workflow efficiency.
Support the development, standardization, and implementation of policies, procedures, and key performance indicators, and track compliance metrics and reporting to support leadership decision-making.
Support critical initiatives focused on compliance enhancements, cost reduction, and operational efficiency, including participation in system testing, integration efforts, and continuous improvement projects.
Partner with internal teams including Legal/Compliance, Logistics, Security, and Internal Audit to support trade compliance initiatives.
Act as a consultative partner to global business units to ensure alignment with trade compliance requirements.
LATAM Trade Compliance Support
In addition to core screening responsibilities, this role provides operational and analytical support across LATAM markets, including:
Tariff Classification Support:
Assist with classification activities by compiling product data, maintaining records, and supporting periodic reviews of duty rates and product categories.
Customs Broker Coordination:
Support the validation of broker-assigned classifications by gathering documentation, tracking feedback, and calling out discrepancies.
Post-Entry Audit Support:
Assist with post-entry reviews by compiling documentation, validating declared data (e.g., classification, valuation), and supporting corrective actions.
Data Management & Reporting:
Maintain compliance trackers, support data validation efforts, and ensure accurate and complete recordkeeping.
Process & SOP Support:
Assist in updating and maintaining Standard Operating Procedures (SOPs) to ensure consistency across markets.
Regional Projects:
Provide support for regional compliance initiatives and process improvement efforts.
Additional Responsibilities
Conduct self-audits to ensure alignment with corporate policies and regulatory requirements.
Participate in trade compliance training programs and actively contribute to risk reduction and process improvements.
Required Qualifications & Skills
Experience within the area of trade compliance, customs, or international logistics/operations preferred.
Strong analytical and problem-solving skills, paired with the capacity to handle complex investigations independently.
Excellent organization, time management, and prioritization skills in a fast-paced, global environment.
Proactive, detail-oriented, and highly self-motivated.
Advanced Excel skills and the ability to quickly learn new systems and tools.
English and Spanish language proficiency preferred.
Bachelor’s degree or equivalent experience required.
Trade compliance or international logistics experience is a plus.
Travel
10–15% travel (as needed)
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
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Location: Toronto; Calgary; Boston; Canada; Seattle; New York; Vancouver; California; Ottawa; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE
Enterprises hand Cohere their most sensitive data and put our models inside workflows they can't afford to get wrong. Securing that means working on problems the industry hasn't settled yet, what authorization means when an agent acts on a user's behalf, how to contain tools that consume untrusted input, and whether tenant boundaries hold when a model can be steered by the data it reads. The established playbooks only take you so far.
We're hiring a Senior Product Security Engineer to work these problems alongside the engineers building the products, reviewing architecture and code, threat modeling before implementation, testing what ships, and turning what you learn into defaults other teams inherit. This is a hands-on engineering role, not an advisory one.
WHAT YOU’LL DO
- Lead security reviews. Review architecture, code, and security-sensitive changes. Identify both individual vulnerabilities and the recurring design patterns behind them.
- Secure AI-powered products. Evaluate risks such as prompt injection, unsafe tool use, identity and delegation failures, excessive agency, data exposure, tenant isolation, and sandbox escapes.
- Threat model new capabilities. Identify trust boundaries, abuse cases, and high-impact failure modes before implementation. Translate findings into practical, prioritized mitigations.
- Perform hands-on testing. Investigate suspected vulnerabilities, develop proofs of concept, assess exploitability and impact, and partner with engineers through remediation.
- Build scalable guardrails. Develop secure defaults, approved patterns, reusable controls, review requirements, and automated checks that reduce recurring risks.
- Strengthen engineering capability. Pair with engineers, document practical guidance, and help product teams develop durable security expertise.
- Influence risk decisions. Explain technical findings, business impact, and remediation options clearly to engineers, product leaders, and executives.
YOU MAY BE A GOOD FIT IF
- You have strong software engineering fundamentals and can independently understand, test, and contribute fixes to production codebases.
- You are proficient in at least one of Python, Go, or TypeScript.
- You have led security reviews or threat models for complex production systems and can point to meaningful design or risk improvements that resulted.
- You understand common vulnerability classes and their underlying design failures, including injection, authorization flaws, IDOR, SSRF, unsafe deserialization, race conditions, cryptographic misuse, and software supply-chain risks.
- You understand modern application architecture, including web applications, APIs, OAuth/OIDC, cloud platforms, containers, Kubernetes, and CI/CD systems.
- You can reason rigorously about untrusted input, authorization, isolation, identity, delegation, and data boundaries. Direct experience with agentic AI systems is valuable but not required.
- You have driven security improvements involving multiple engineering teams, including situations where influence mattered more than authority.
- You communicate clearly with both technical and non-technical audiences.
NICE TO HAVE
- Experience building or operating security tooling such as SAST, DAST, SCA, custom linters, or policy-as-code.
- Experience securing multi-tenant SaaS, enterprise software, or systems that process sensitive customer data.
- Offensive security experience through penetration testing, red teaming or security research.
- Experience operating or participating in a vulnerability disclosure or bug bounty program.
- Contributions to open-source security projects, published research, conference talks, or credited vulnerability discoveries.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Join the team building Agentic OKDS—OKG’s design intelligence infrastructure and the operating system between human intent and AI-generated output. You will contribute across three connected capability areas: Foundations, including token architecture for color, spacing, and radius; Components, spanning OKDS core components, business components, and AI-ready architecture; and Templates + AI Tooling, covering template systems, AI transformation infrastructure, and pipeline readiness. Your primary assignment may change based on team needs, while you build the breadth to work effectively across all three. You will combine strong craft with design-engineering judgment to improve reuse, adoption, delivery speed, and implementation quality.
What You’ll Be Doing
Own scoped initiatives across Foundations, Components, or Templates + AI Tooling—from research and reuse validation through specification, release, adoption, and iteration—while contributing effectively across all three areas as priorities change.
Develop and maintain foundation standards and token architecture for color, spacing, radius, themes, modes, and platform variation, ensuring consistency between Figma and implementation.
Design and evolve OKDS core components and reusable business components with clear naming, variants, states, metadata, composition rules, and architecture suitable for designers, engineers, and AI-assisted workflows.
Build reusable template systems and AI-readable guidance, and contribute to tooling infrastructure and validation workflows that improve AI pipeline readiness and production-quality output.
Partner closely with engineers to ensure design intent, platform behavior, component APIs, and accessibility requirements remain aligned across Web, iOS, and Android.
Prototype and improve AI-assisted workflows for template generation, component discovery, variant generation, specification, and quality review—while applying critical human judgment to the output.
Drive adoption with product teams through consultation, enablement, migration support, and feedback loops; treat designers and engineers as users of the platform.
Apply quality acceptance criteria covering interaction states, responsive behavior, accessibility, compliance, and implementation-ready handoff.
Plan and deliver work transparently, manage dependencies, and track outcomes such as reuse, adoption, reduced rework, and faster implementation.
What We Look For In You
Demonstrated experience delivering reusable design-system components, patterns, or foundations in a complex digital-product environment.
Strong Figma capability, including component properties, variables, modes, libraries, and scalable file organization.
Working knowledge across design-system foundations, component architecture, and template systems, including tokens, theming, documentation, versioning, reusable business patterns, and contribution workflows.
Strong craft under ambiguity: able to explore, prototype, test, and refine detailed interaction and visual behavior.
Design-engineering fluency and comfort discussing implementation constraints, states, APIs, and platform differences.
An adoption mindset: you investigate user needs, make standards practical, and follow through until teams can use them successfully.
Practical capability with AI-assisted design and development workflows, plus the judgment to assess tooling, strengthen pipeline readiness, and review generated output for correctness, consistency, and production readiness.
Clear written and verbal communication, constructive collaboration, and the ability to explain system decisions to designers, engineers, and product partners.
Reliable operational ownership: able to scope work, communicate progress and risks, manage dependencies, and deliver with quality.
Product and business awareness, including the ability to connect design-system choices to speed, quality, risk, and reuse.
Working knowledge of accessibility, compliance, responsive behavior, and complete global-state design.
Nice to Haves
Experience designing for Fintech, Investment platforms, or Crypto products
Experience working with teams across offices and timezones
Understanding of React framework for Front End development
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well.
AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale.
As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX.
What You’ll Be Doing
Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution.
Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most.
Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience.
Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research.
Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs.
Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it.
Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems.
What We Look For In You
We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward.
Craft and expertise.
Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end.
Judgment in ambiguity.
You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe.
Business and product sense.
You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you.
Collaboration and communication.
You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function.
Drive and curiosity.
You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it.
AI fluency.
Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword.
Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain.
3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.
Nice to Haves
Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer.
Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces.
Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results.
Familiarity with design systems and the ability to scale consistency across platforms.
Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity.
A degree in design, HCI, or a related field.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
We’re continuously meeting product design talent interested in shaping the future of centralized exchange products at OKX.
Our CEX Product Design team works across
Manual Trading, Trading Strategy, Social & VIP, Growth, and Institutional
products. Depending on your experience, interests, and our current hiring needs, we’ll explore relevant opportunities across different teams and levels.
We design products for complex, fast-moving financial environments. Our work spans high-frequency and high-consideration user journeys, data-dense interfaces, trading and investment decisions, social experiences, and products serving both individual and institutional customers. Designers partner closely with Product, Engineering, Research, Content Design, Data, and other functions from early exploration through delivery and iteration. We care about interaction quality and visual craft, but also expect designers to understand the product deeply, navigate constraints, and influence the decisions that shape the customer experience.
Depending on team needs and your interests, your work may focus on:
Manual Trading
— helping customers discover markets, analyze information, place and manage trades, and understand their positions.
Trading Strategy
— designing tools and workflows that help customers create, discover, evaluate, and manage trading strategies.
Social & VIP
— building differentiated experiences for social trading, communities, creators, and high-value customers.
Growth
— improving acquisition, activation, engagement, retention, and cross-product discovery across the customer journey.
Institutional
— designing sophisticated, efficient, and trustworthy products for professional and institutional customers.
What You’ll Be Doing
The scope of the role will vary according to your experience and area of ownership. You may:
Design clear, intuitive, and trustworthy experiences for complex and data-intensive products.
Turn customer insights, product strategy, business goals, and technical constraints into coherent user journeys and detailed interactions.
Work across the end-to-end design process, from problem framing and early exploration to prototyping, delivery, validation, and iteration.
Create user flows, information architecture, wireframes, prototypes, and production-ready designs with a high level of interaction and visual craft.
Partner closely with Product and Engineering to evaluate trade-offs, resolve ambiguity, and take work from concept through implementation.
Use qualitative research, product analytics, experimentation, and market understanding to inform and evaluate design decisions.
Present your work clearly, explain the reasoning behind your decisions, and use feedback to improve the outcome.
Contribute to consistent, scalable experiences across platforms, markets, and product areas.
Help strengthen design quality, collaboration, and customer-centered decision-making across the organization.
At more senior levels, you’ll be expected to define product and design direction, lead ambiguous cross-functional initiatives, influence decisions across teams, and raise the quality of design practice.
What We Look For In You
Experience designing and delivering digital products. We hire across multiple levels, and assess experience according to the scope, complexity, autonomy, and impact demonstrated in your work.
A portfolio that shows how you frame problems, explore alternatives, make decisions, craft interactions, and measure or evaluate outcomes—not only final screens.
Strong product thinking and the ability to connect customer needs with business goals and technical realities.
Strong interaction design and information architecture skills, especially for complex workflows or data-rich interfaces.
A high standard of visual craft and attention to detail.
Experience collaborating closely with Product and Engineering throughout the product development lifecycle.
The ability to communicate clearly, explain your reasoning, and build alignment with cross-functional partners.
Comfort working through ambiguity, changing priorities, and incomplete information.
The ability to take ownership, follow through on details, and help teams turn ideas into shipped experiences.
Genuine interest in learning about centralized exchange products and the customers who use them.
Nice to Haves
Experience designing products in trading, investment, fintech, crypto, or other complex financial domains.
Experience with data-intensive products, professional tools, marketplaces, or high-stakes customer journeys.
Experience using research, experimentation, and product analytics to guide design decisions.
Experience designing for customers across multiple markets, cultures, languages, or regulatory environments.
Experience contributing to or working with a mature design system across platforms.
At senior or staff level, experience mentoring designers, leading cross-team initiatives, or raising design quality beyond your immediate product area.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-EW1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Japan; Tokyo
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
PURPOSE OF THE ROLE
The Integrated Supply Chain Manager owns the end-to-end demand-to-delivery cycle for the market, bringing together demand planning/S&OP and logistics/order management into a single point of accountability.
The role supports overall business revenue and profit delivery through rigorous management of demand signals across product and customer channels, and through efficient logistics, fulfilment and order management execution.
The role partners Commercial leadership and works across multi-functional teams — Sales, Marketing, Finance, Logistics and Supply Planning — to assure alignment and sufficiency in the business plans to deliver anticipated demand, while ensuring smooth supply chain operations and best-in-class customer service.
This requires balancing every aspect of the supply chain: managing inventory levels and cost-to-serve, minimizing shortages, and delivering a responsive supply chain through high demand forecast accuracy and OTIF delivery performance, in adherence with global process design and regional/market strategy.
KEY RESPONSIBILITIES
1. Demand Planning & S&OP
▪ Deliver the Demand Management process: generate a consensus forecast of phased demand at the appropriate planning level on a 12 to 18months horizon, owning enrichment of the forecast to create and publish a consensus.
▪ Execute monthly demand management cycles; co-pilot the commercial leader to drive the Demand Review (DMR) with commercial teams, gain approval of the recommended forecast, and define risks, opportunities and the actions commercial teams will take to drive or influence demand.
▪ Collaborate with statistical modellers on historical data cleansing to ensure data accuracy as a foundation for reliable statistical forecasts, recording all adjustments and assumptions (channel trends, seasonality, promotions).
▪ Analyze multiple variables to shape the demand forecast — shipment/sell-in, POS/sell-out, share, promotional plans, cannibalisation — and collaborate with Sales and Marketing on activity plans and promotional effectiveness.
▪ Own Demand Management KPIs (Mixed Error, Forecast Bias, FVA), leading forecast accuracy improvement plans through root cause analysis and action planning with demand planners, brand and sales teams.
▪ Ensure phased consensus forecast numbers are aligned with financial numbers and proactively communicate demand changes to the regional supply/demand planning organisation, working through service and inventory impacts.
2. Logistics, Fulfilment & Order Management
▪ Formulate, execute and continuously optimise logistics strategy across warehousing, transportation and order fulfilment to ensure On-Time-In-Full (OTIF) delivery.
▪ Oversee day-to-day fulfilment and order management operations — order entry, verification and processing in SAP/ERP — to meet performance, cost-to-serve, warehouse accuracy and inventory turnover targets.
▪ Act as escalation point for customer and sales enquiries on order status, delivery schedules and product availability, partnering with the warehouse and 3PL network to ensure stock availability.
▪ Lead implementation and testing of new order management and logistics systems and process upgrades and maintain SOPs and business continuity/recovery plans.
3. Vendor, Stakeholder & Regional Alignment
▪ Build strong vendor and 3PL partnerships through performance evaluations, service-level negotiations and cost-efficiency initiatives.
▪ Partner with category planners to reconcile brand forecasts with regional plans and collaborate with the regional Demand Planning and Global Supply Chain/Logistics teams to deliver a seamless plan-to-delivery outcome.
▪ Support the market's business planning process in partnership with the local Leadership Team and contribute to product rationalisation and portfolio optimisation.
4. Process & Performance Management
▪ Drive continuous improvement of daily, weekly and monthly routines within the cross-functional operational team (Marketing, Sales, Supply/Demand Planning, Logistics) to optimise end-to-end supply chain performance, service to customer and customer experience.
▪ Drive performance improvement through KPI management — Mixed Error, Forecast Bias, Demand Plan Stability, OTIF, cost-to-serve — challenging local teams and setting targets, supported with clear action plans.
▪ Ensure compliance with the global forecasting calendar, SOX controls, ISO standards and legal/regulatory requirements across order management and logistics operations.
REQUIREMENTS
Domain Knowledge:
▪ Highly skilled in demand planning management and/or logistics/order management (5-7 years+), with strong business acumen and proven managerial skills.
▪ Highly skilled in working with Commercial and Sales teams, with strong business partnering, significant impact & influence.
▪ Experienced in international matrix environments; FMCG or similarly mature inventory-management industry preferred.
▪ Degree or equivalent in Supply Chain Management or related discipline; APICs desirable.
▪ Proficient with SAP/SAP B1 (B1/APO), SCM/ERP and WMS platforms, Logility (or equivalent forecasting tool), PowerBI and advanced Excel.
▪ Familiarity with 3PL operations across Asia is an advantage.
▪ Advanced understanding of demand planning and logistics best practices, including forecast periodicity, statistical models, warehousing, transportation and order fulfillment.
Communication Skills
▪ Data Visualization: ability to present data and forecasting/logistics results clearly through visualizations using tools such as PowerBI.
▪ Reporting Skills: competence in generating insights in clear and concise reports.
▪ Collaboration: ability to work effectively in teams and communicate findings to non-technical stakeholders.
Technical Skills:
▪ Deep expertise in running the Demand Management process through an Integrated Business Planning framework driving S&OP.
▪ Deep understanding of internal and external drivers of demand volatility, forecast errors and bias, and logistics KPIs (fulfillment rates, cycle times, shipping costs).
▪ Ability to build and maintain forecasting models, operational dashboards, and translate large datasets into demand and logistics strategies.
Abilities & Behaviours
▪ Excellent influencing, stakeholder engagement and interpersonal skills; business partnering at the core, with the ability to challenge senior stakeholders and hold tension in S&OP conversations to drive the right outcome.
▪ Sound commercial and financial acumen; can interpret and explain complex statistical information.
▪ Exceptional communication skills, verbal, written, and presentation.
▪ Good understanding of product, brand building, internal process and market/customer environment.
▪ Strong, fact-based decision-making; drives execution, initiates action and follows through to completion.
▪ Continuous improvement mindset – flexible, embraces change, uses various tools and techniques to solve problems.
▪ Thinks and operates in a global context.
▪ Team player and thinker in terms of solutions derived from sound analysis.
▪ Flexible, self-starter with a high degree of independence.
▪ Excellent ability to work and communicate in multi-functional, multi-geography teams with English as the common business language.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
The Growth Partnerships Lead drives growth and customer acquisition by building and optimizing Phantom's U.S. influencer program from zero to one. This role is responsible for recruiting, onboarding, and managing a network of influencers, KOLs, and content partners who can effectively promote Phantom products to their audiences. The ideal candidate is a strategic, data-driven marketer with prior experience with crypto audiences and partners who can build and develop these key business relationships.
RESPONSIBILITIES
- Program management: Define, recruit, and optimize Phantom's US influencer and affiliate marketing strategy to drive new user acquisition and multi-product adoption across spot, perps, and predictions
- Relationship management: Build and maintain strong relationships with top-tier partners, offering support, guidance, and incentives to maximize their performance
- Content collaboration: Work with affiliates and influencers to create high-impact content, such as reviews, guides, branded content that uniquely communicates Phantom's product value proposition and audience positioning
- Tool management: Actively partner with Growth Product to develop in-house referral and partner conversion tracking systems, own roadmap for technology improvements, data pipelines, attribution, and reporting.
QUALIFICATIONS
- 5 - 7 years of experience in influencer and affiliate marketing for consumer fintech businesses, particularly app-based businesses
- Proven track record of developing and launching influencer marketing programs from zero to one
- Deep understanding of partnership ecosystem in crypto (publishers, KOLs, influencers)
- Experience working cross-functionally with Product and Data and managing external agencies
- Excellent communication and storytelling abilities to convey product benefits through branded content
- Passion for crypto, web3, and the future of decentralized finance (or a willingness to learn and immerse yourself in the space)
The target base salary for this role will range between $140,000 to $180,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Spain; Portugal; Poland; Estonia
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
Oversee the design, development, and maintenance of integrations, including:
- Connectors to third-party applications and services.
- An Integrations Store for discovering and managing available integrations.
- Data mapping, validation, and synchronization between systems.
- Authentication, authorization, and secure credential handling.
- Monitoring, troubleshooting, and recovery from integration failures.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
Own automated pipelines for building, testing, validating, and deploying integrations.
Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience designing and maintaining APIs and integrations with external systems.
Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Experience with secure authentication and authorization for integrations.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated integration and contract tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience maintaining integrations across multiple third-party API versions.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Warsaw, Poland; Kraków, Poland
[EN]
Sperasoft
is seeking a skilled and passionate 3D Props Artist to join our dynamic art team. As a 3D Artist you will collaborate with the art and design teams to create visually stunning and immersive props. Your expertise in 3D modeling, texturing and rendering will contribute to the overall visual quality of the many AAA+ products we work on, ensuring an exceptional player experience. If you have strong artistic vision, technical proficiency and a good understanding of game development, this is an exciting opportunity to bring your creativity to the forefront of the industry working with leaders in the field of 3D development.
[PL]
Sperasoft
poszukuje utalentowanych i pełnych pasji Artystów Obiektów 3D którzy dołączą do naszego dynamicznego zespołu artystycznego. Artysta 3D na tym stanowisku będziecie współpracować z innymi działami artystycznymi i projektowymi, aby tworzyć wysokiej jakości i angażujące rekwizyty. Twoje doświadczenie z zakresu modelowania, teksturowania i renderowania 3D będzie miało znaczący wpływ do podniesienia jakości oprawy wizualnej wielu gier klasy AAA+, nad którymi pracujemy, dostarczając tym samym graczon wyjątkowych wrażeń. Jeśli masz zmysł artystyczny, biegłość techniczną i dobrze rozumiecie proces tworzenia gier, jest to doskonała okazja, aby wykazać się kreatywnością w czołówce branży, pracując z liderami w dziedzinie grafiki 3D.
[EN]
Responsibilities:
Develop, maintain, and create both: high polygonal models and real-time game assets matching (or exceeding) project and studio standards
Work with Lead Artists to ensure timely completion of game assets
Communicate regularly with the Lead Artist regarding the status of current tasks
Obtain Lead Artists guidance and approval as required to advance tasks
Continue to refine artistic abilities and learn new software packages and / or in-house tools
Contribute to the team-oriented environment
[PL]
Obowiązki
:
Tworzenie i rozwijanie assetów
– od modeli high-poly po zoptymalizowane obiekty real-time, dbając o to, by spełniały (lub przewyższały) standardy jakościowe projektu i studia.
Terminowa realizacja zadań
– współpraca z Lead Artystami w celu sprawnego dostarczania elementów graficznych do gry.
Regularna komunikacja
z Lead Artystą i bieżące informowanie o statusie realizowanych prac.
Praca z feedbackiem
– konsultowanie kolejnych etapów projektów z Leadami oraz sprawne wdrażanie ich uwag.
Bieżący rozwój kompetencji
– ciągłe doskonalenie warsztatu artystycznego oraz otwartość na naukę nowego oprogramowania i wewnętrznych narzędzi studia.
Współtworzenie zgranego zespołu
– aktywne wspieranie przyjaznej atmosfery i kultury opartej na współpracy.
Requirements
[EN]
4+ years of working experience as a 3D Props Artist
Solid experience in modeling, sculpting and texturing environment components using 3ds Max, Maya, Zbrush and Photoshop (or equivalent packages) shown in portfolio
Ability to create interesting, detailed and visually appealing props
Be proficient with the software packages and tools of the games industry
Experience with Unreal Engine
Excellent understanding of form, shape, structure and silhouette with regard to modeling
Experience with managing polygon count and texture budgets
Ability to receive constructive feedback
Self-motivation, good communication skills, and a great team-player attitude
Good English communication and writing skills
[PL]
Wymagania:
4+ lata doświadczenia
na stanowisku 3D Props Artist.
Solidne doświadczenie
w modelowaniu, rzeźbieniu (sculptingu) i teksturowaniu elementów otoczenia przy użyciu programów 3ds Max, Maya, ZBrush oraz Photoshop (lub ich odpowiedników), poparte mocnym portfolio.
Zmysł artystyczny
pozwalający na tworzenie interesujących, szczegółowych i atrakcyjnych wizualnie rekwizytów.
Biegła znajomość
oprogramowania i narzędzi powszechnie stosowanych w branży gier.
Doświadczenie w pracy z Unreal Engine
.
Doskonałe wyczucie formy, bryły, struktury oraz sylwetki
w kontekście modelowania.
Znajomość zasad optymalizacji
– w tym umiejętność zarządzania budżetem wielokątów (polycount) oraz tekstur.
Otwartość na konstruktywny feedback
i umiejętność wyciągania z niego wniosków.
Wysoka motywacja wewnętrzna
, świetne umiejętności komunikacyjne i nastawienie na pracę zespołową.
Dobra znajomość języka angielskiego
(w mowie i piśmie), umożliwiająca swobodną komunikację.
Benefits
[EN]
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Friendly team
Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others
[PL]
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
Location: Remote
Job Title:
Senior Software Engineer
Reports to: Director of Engineering
Build the infrastructure powering the future of restaurant payments
At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country.
We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners.
Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability.
You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations.
What You’ll Work On
You’ll help design and operate the systems that power our financial platform.
Distributed Systems & Platform Engineering
Design and implement scalable distributed systems supporting financial transactions and real-time events
Architect services that handle real-world scale, failure scenarios, and performance constraints
Ensure strong data integrity and consistency across distributed workflows
Build secure infrastructure protecting sensitive financial data
AI-First Engineering
Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows
Contribute to AI-enabled product features and automation across the platform
Help evolve how our team integrates modern developer tools and AI-assisted engineering practices
Reliability & Production Operations
Design systems with observability, monitoring, and failure recovery in mind
Debug complex production issues across distributed services
Improve reliability and performance of mission-critical systems
Participate in on-call rotations to maintain platform stability
Cross-Functional Collaboration
Partner with
product and business teams
to translate customer needs into scalable technical solutions
Lead architectural decisions through hands-on implementation
Mentor engineers and help raise engineering standards across the team
Who Thrives Here
The engineers who succeed at inKind tend to be:
Builder Mindset
You enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions.
Systems Thinkers
You understand how complex systems interact and can design resilient architectures.
Forward-Thinking Engineers
You’re excited about modern development practices and exploring how AI can improve the way we build software.
Pragmatic Problem Solvers
You know when to refactor, when to optimize, and when to ship.
Collaborative Teammates
You communicate clearly and work well with engineering, product, and business partners.
Minimum Qualifications
8+ years of experience building and operating production systems
Strong distributed systems design experience
Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.)
Strong database knowledge including indexing, query optimization, and transactional integrity
Experience designing highly available production systems
Familiarity with authentication, authorization, and secure API design
Preferred Qualifications
Experience scaling systems during periods of rapid growth
Background in payments, financial transactions, or regulated systems
Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows
Experience working with or evolving large Rails applications
Experience integrating AI tools into engineering workflows or building AI-powered product features
Why Engineers Like Working Here
Work on real-world financial infrastructure used by restaurants every day
High ownership and autonomy in architectural decisions
Opportunity to help shape an AI-first engineering culture
Collaborative environment working closely with product and business teams
Fast-moving startup environment where your work directly impacts customers
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
$160,000 – $185,000, DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Principal Engineer, Data & Machine Learning
San Mateo, CA
Why PlayStation Data & Intelligence
PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company.
We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people.
This role helps shape how that is built across PlayStation.
The Role
We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence.
This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against.
This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk.
What You’ll Own
You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation:
A single, reusable understanding of the player.
The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case.
Content and game understanding.
Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences.
Creator and partner intelligence.
Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after.
Unified measurement.
Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next.
Activation.
Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act.
Semantic and conversational intelligence.
A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust.
Enterprise decision data.
Decision-grade finance and supply-chain data that accelerates transformation programs across SIE.
Trusted foundations and golden paths.
Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one.
What You’ll Do
Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management.
Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs.
Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable.
Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management.
Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production.
Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper.
Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services.
Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape.
Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning.
Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost.
Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists.
Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry.
What We’re Looking For
15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems.
A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use.
Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale.
Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations.
Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance.
Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering.
Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority.
Outstanding written communication. This role leads through documents.
Experience mentoring Staff, Principal or similarly senior technical professionals.
Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience.
Nice to Have
Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem.
Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale.
Shared data or ML platforms serving multiple products and organizational domains.
Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps.
Experience translating research or emerging technology into production capabilities.
Contributions to the field through open source, patents, publications, standards or conference talks.
Why You’ll Love This Role
Set the technical direction for data and intelligence across PlayStation.
Own the architecture behind experiences reaching more than 100 million people.
Report directly to the VP and sit on the organization’s leadership team.
Build once, reuse everywhere: the mandate is to end duplicated work, not add to it.
Work with strong Principal and Staff engineers, data scientists and product leaders across the company.
Stay hands-on at the most senior IC level.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$304,200
—
$456,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's Compute org is in hyper growth. As it scales, the systems and workflows that keep supply and demand balanced across our GPU fleet need to get more sophisticated, and this role exists to make sure they do.
Compute sits at the center of how Baseten allocates, forecasts, and manages the capacity that powers every customer inference request. The team that supports this work, C3, runs on a mix of internal tooling, manual processes, and systems that haven't fully kept pace with the scale of the problem. This role exists to close that gap.
You'll design, build, and ship AI-powered workflows that give the Compute and C3 teams real leverage, automating the manual, repetitive, and error-prone parts of the capacity lifecycle so the team can focus on judgment calls that actually need a human. We want someone who can walk in, audit what exists today, identify what's missing or broken, and start shipping fast.
You know when to reach for an existing internal tool and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader capacity systems architecture tomorrow. And you bring a point of view on our stack, on what we should be building, and on where AI can do something existing tooling simply can't.
RESPONSIBILITIES
- Ship AI-powered workflows for Compute and C3: build the agents and automations that give capacity analysts, ops leads, and engineers real leverage, off-loading manual and repetitive work like data pipeline cleanup, migration troubleshooting, and capacity investigation.
- Get insights in front of the team: turn fleet utilization, allocation, and demand-forecasting data into the dashboards, alerts, and recommendations that C3 and Compute leadership actually act on. A build isn't done until the team is using it.
- Audit the stack and generate your own backlog: Compute runs on a mix of tooling with real overlap and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap.
- Ship team-productivity workflows fast: triage asks from Supply, Demand, and C3, find the low-hanging fruit, and build it. A good week looks like an ops lead asking for something Monday and having it live by Wednesday.
- Know when to go custom: not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default.
- Think in systems, not solutions: every workflow you build has upstream and downstream implications across Supply, Demand, and Engineering. Anticipate them, design for them, and don't create technical debt someone else has to unwind six months later.
- Integrate third-party APIs and internal systems to sync events and information across disparate tools: ensuring data flows reliably between C3, the CRM, and the systems Compute depends on every day.
- Document what you build: if people can't find it, understand it, or trust it, it doesn't matter how well it works.
REQUIREMENTS
- 3+ years of experience in AI/automation engineering, workflow automation, or a technical operations role, ideally at a high-growth, AI-native infrastructure or B2B company
- You've shipped production agents on Vercel. Build custom internal apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts
- Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar)
- Direct experience with a CRM or system-of-record platform (Salesforce or similar)
- A track record of owning end-to-end AI and automation workflows
- Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks
- Experience in high-growth technology companies, ideally in infrastructure, cloud, or operations-heavy environments
NICE TO HAVE
- Familiarity with GPU infrastructure, capacity planning, or fleet management concepts
- Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer
- Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.)
- Experience with high-stakes, operationally complex environments where mistakes have real business impact
- Challenging work and exposure to the operational core of a fast-scaling AI infrastructure company
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business.
Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world.
As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline.
This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job.
Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption.
THE TEAM AND HOW THEY CONNECT
You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy.
WHAT YOU’LL DO
OWN THE ARCHITECTURE UNDERNEATH PAYMENTS
- Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer.
- Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay.
- Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated.
- Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout.
- Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication.
- Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions.
REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW
- Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling.
- Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place.
- Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets.
- Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally.
- Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer.
BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT
- Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once.
- Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away.
- Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones.
- Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions.
SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST
- Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control.
- Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch.
- Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis.
- Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot.
- Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust.
NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY
- Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets.
- Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability.
- Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches.
- Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome.
- Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes.
DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES
- Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda.
- Establish clear product goals, success metrics and OKRs, and be accountable for moving them.
- Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions.
- Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets.
- Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations.
- Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue.
- Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform.
LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE
- Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams.
- Create clarity on what is being built, why it matters, how it will work and when it will be delivered.
- Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions.
- Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached.
- Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners.
- Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero.
SUCCESS LOOKS LIKE
- Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today.
- There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it.
- The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework.
- The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month.
- Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them.
- AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence.
- Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear.
- Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations.
- Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making.
- Other Product Managers are developing through your coaching and knowledge-sharing.
- You demonstrate and amplify Xero’s values.
WHAT YOU’LL BRING WITH YOU
ESSENTIAL EXPERIENCE
This role sits below the interface as much as in front of it, and the bar reflects that. You will bring:
- Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change.
- Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code.
- Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them.
- Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows.
- Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain.
Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role.
PRODUCT LEADERSHIP
- A strong track record of addressing customer needs through the innovative use of technology.
- Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec.
- Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined.
- Strong product judgement and the ability to make decisions with incomplete information.
- A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it.
- Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes.
- Demonstrated ability to influence decisions at all levels of an organisation.
TECHNICAL AND COMMERCIAL UNDERSTANDING
- Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs.
- Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it.
- Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability.
- Ability to translate customer and business needs into clear product requirements and technical specifications.
- Understanding of product economics, including volume, cost, margin, pricing and revenue.
- Experience evaluating third-party providers and making build, buy or partner decisions.
- Familiarity with the regulatory, risk, security and operational considerations involved in moving money.
CUSTOMER AND DATA ORIENTATION
- Strong experience conducting customer research and converting insight into product decisions.
- Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural.
- Experience developing MVPs, incremental solutions and experiments that validate product assumptions.
- Strong analytical skills, using quantitative and qualitative data to make decisions.
- Ability to establish meaningful success criteria and monitor ongoing performance.
- Ability to translate complex information for technical, commercial, operational and executive audiences.
CROSS-FUNCTIONAL LEADERSHIP
- Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners.
- Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market.
- Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers.
- Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies.
- Willingness to disagree with an engineer, and to be disagreed with, in service of the customer.
- Experience mentoring and coaching Product Managers and cross-functional team members.
CRITICAL CAPABILITIES
Love customer problems
- Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas.
- Clearly define and articulate complex customer problems, including where personas conflict.
- Develop incremental solutions and experiments that validate customer and product assumptions.
- Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences.
Look to the future
- Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives.
- Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products.
- Identify opportunities to create reusable capabilities rather than isolated point solutions.
- Explore new technologies, models and business models that change how small businesses manage and pay their bills.
Work the Xero way
- Lead effective product prioritisation and decision-making.
- Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan.
- Coordinate across products and teams to deliver end-to-end customer outcomes.
- Ship iteratively, learn from outcomes and continuously improve the product.
Demonstrate commercial acumen
- Understand the markets, customer segments and competitive environment for accounts payable and bill payment.
- Balance customer value, platform investment, risk and commercial outcome.
- Define success criteria that reflect customer needs and product-market fit.
- Use adoption, volume, cost, margin and revenue data to guide product decisions.
Do it together
- Create alignment across complex and diverse stakeholder groups.
- Communicate a clear and compelling product narrative.
- Build productive relationships across teams, functions, markets and geographies.
- Mentor others and raise the standard of product, platform and AI expertise across Xero.
Explore the data
- Use data to understand customer behaviour, automation performance and operational outcomes.
- Combine insight from customer research, product telemetry, support interactions and market trends.
- Translate information into clear recommendations and decisions.
- Establish measurement, evaluation and observability as core parts of product development.
WHY THIS ROLE
Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it.
Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$167,400 – CA$209,200.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Galaxy is seeking a People Operations Manager, Global Payroll & HRIS to join our People team in a hands-on, execution-focused role supporting our global workforce. This position will initially join on a temporary-to-permanent basis and will play a critical role in two key areas: global payroll operations and the implementation of Workday, with a targeted go-live date of January 1, 2027. In your first three-six months, success will mean helping Galaxy deliver a clean and well-controlled Workday go-live, ensuring payroll readiness and data integrity, and establishing scalable processes that can transition into steady-state People Operations
Leading up to go-live, this individual will partner closely with People, Payroll, Finance, Technology, external implementation partners, and other key stakeholders to support the successful implementation of Workday. This will include data validation and migration, business process design, testing, integrations, payroll readiness, documentation, and change management.
At the same time, this person will help manage and strengthen Galaxy's global payroll operations, ensuring employees are paid accurately and on time and that payroll processes, controls, data, and vendor relationships can scale with the organization.
Following implementation, the role will transition toward ongoing ownership and optimization of Workday and global payroll operations, including system administration, data integrity, reporting, process improvement, controls, and the employee experience.
We're looking for someone who enjoys being close to the details while understanding the broader operational picture - someone who can identify an issue in a payroll reconciliation or employee record, work cross-functionally to resolve it, and then improve the underlying process so it doesn't happen again.
What You’ll Do:
Workday Implementation & HRIS
Serve as a key People Operations partner for Galaxy's Workday implementation ahead of the January 1, 2027 go-live.
Partner with internal stakeholders and external implementation resources to support requirements gathering, business process design, system configuration, integrations, and implementation activities.
Coordinate and execute data preparation, cleansing, validation, and migration activities to ensure accurate employee and payroll data within Workday
Develop and execute user acceptance testing (UAT), document results, identify issues, and partner with appropriate stakeholders through resolution.
Support payroll parallel testing and other payroll-readiness activities ahead of go-live.
Help establish scalable HRIS processes, controls, documentation, and governance.
Develop process documentation, SOPs, training materials, and resources for People team members, managers, and employees.
Support change management, training, and communications associated with the Workday launch.
Following go-live, help manage ongoing Workday administration, including business processes, employee data, reporting, security/access, system updates, and issue resolution.
Continuously identify opportunities to improve, automate, and scale People processes through Workday and other technologies.
Global Payroll
Support the end-to-end administration of payroll across Galaxy's global employee population, partnering with internal teams and third-party payroll providers as appropriate.
Review payroll inputs and outputs to ensure employees are paid accurately, completely, and on time.
Perform payroll audits, reconciliations, and variance analyses and proactively investigate and resolve discrepancies.
Coordinate employee lifecycle changes impacting payroll, including new hires, terminations, compensation changes, bonuses, benefits deductions, leaves, and other employee changes.
Partner with Finance on payroll funding, reconciliations, reporting, and related accounting requirements.
Work with People team partners to ensure HRIS, payroll, benefits, and employee data remain aligned across systems and vendors.
Support payroll compliance requirements across applicable jurisdictions and partner with internal and external subject-matter experts as needed.
Manage day-to-day relationships with payroll vendors, escalating and resolving issues while holding partners accountable for service and accuracy.
Maintain payroll calendars, controls, documentation, and standard operating procedures.
Identify opportunities to standardize and strengthen global payroll processes as Galaxy continues to grow.
People Operations
Maintain a high standard of employee data accuracy and integrity across People systems.
Produce and analyze People and payroll data to identify trends, discrepancies, and opportunities for operational improvement.
Support employee inquiries related to payroll, HR systems, and People processes, providing a high level of service and discretion.
Partner cross-functionally across People, Finance, Legal, Technology, and other teams on projects affecting employee data and operations.
Support audits, compliance requests, reporting, and other People Operations initiatives as needed.
Handle highly sensitive and confidential employee information with sound judgment and discretion.
Support global payroll operations across multiple jurisdictions (e.g., US, UK, Ireland, Portugal, and EOR-supported countries), including timesheet approvals, payroll data prep, and coordination with in-country payroll vendors.
Assist with new hire onboarding, employee data changes, transfers, and offboarding processes within Workday and related HR systems.
Prepare reports, reconciliations, and ad hoc analyses to support payroll and people operations initiatives.
Help document processes and maintain SOPs for HRIS, payroll, and people operations workflows.
Respond to employee and manager inquiries related to payroll, HR data, and system access with a high level of accuracy and discretion.
What We’re Looking For:
6+ years of relevant experience in People Operations, payroll, HRIS, HR technology, or a related field.
Hands-on experience supporting payroll operations; global or multi-country payroll experience strongly preferred.
Experience working with Workday or another enterprise HRIS; direct Workday implementation experience is strongly preferred.
Experience participating in an HRIS implementation, migration, configuration, or significant system transformation is highly desirable.
Strong understanding of the connection between HRIS data, payroll, benefits, Finance, and employee lifecycle processes.
Demonstrated ability to reconcile complex datasets, identify discrepancies, and drive issues through resolution.
Strong Excel skills and comfort working with large datasets, reporting, and analysis.
Highly organized with exceptional attention to detail and the ability to manage multiple time-sensitive workstreams simultaneously.
Strong project management skills and the ability to keep deliverables moving across multiple stakeholders.
Comfortable operating in a fast-paced environment where processes may still be evolving.
Takes ownership, works effectively both independently and collaboratively, and knows when to escalate issues.
Strong written and verbal communication skills, including the ability to translate technical or operational issues for different audiences.
Sound judgment and discretion when handling sensitive employee and compensation information.
Bachelor's degree or equivalent relevant professional experience.
Bonus Points:
Experience with a Workday HCM and/or Payroll implementation, particularly involving a January 1 or year-start cutover.
Experience supporting payroll across North America, EMEA, and/or APAC.
Experience working with multiple local payroll providers or a global payroll platform.
Familiarity with payroll integrations, data feeds, benefits integrations, and Finance/GL processes.
Experience developing UAT scripts, executing parallel payroll testing, or supporting system cutovers.
Experience building or improving payroll controls, SOPs, and audit processes.
Experience in a high-growth, global financial services or technology organization.
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$130,000
—
$150,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London, England, United Kingdom
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Hasbro, play is at the heart of everything we do, and so is making sure that play is safe.
We are looking for an experienced quality, regulatory and compliance leader to head our EMEA team, driving product safety and technical compliance across Hasbro and licensed product. You will lead a specialist QA team, act as Hasbro's technical voice in the industry bodies that shape toy regulation, and partner with global stakeholders to ensure our products meet the highest safety standards in every market they reach.
You will join a global QA team that is every bit as passionate about safety as we are about having fun. If you want to make a measurable impact on an iconic brand portfolio, we would like to hear from you.
Key Responsibilities
Represent Hasbro in industry and standardization bodies including TIE, TA, ATPA, BTHA, FJP, AFNOR, CEN and ISO, shaping proportionate regulation and standards for the company and the wider toy industry.
Lead and develop the EMEA QA team, setting technical direction and providing authoritative interpretation of regulatory and licensing requirements.
Monitor regulatory change across EMEA, assess business exposure, and lead engagement with industry associations to mitigate impact.
Own the Regulatory Change Management Process for the region, ensuring new requirements are implemented on time and verified.
Develop compliance strategies for complex markets, notably distributor territories and the GCC region including Saudi Arabia, and equip local teams to meet their national requirements.
Partner with global QA licensing and EMEA licensing leadership to define, communicate and operate licensing compliance processes.
Support global development teams on new product lines: research applicable requirements and translate them into product specifications and certification programs.
Act as escalation point for market surveillance authorities and consumer safety complaints, applying balanced, ethical judgment where compliance and commercial pressures meet.
What will you bring
8+ years in product regulatory or compliance, including experience leading or mentoring across multiple markets.
Deep working knowledge of toy safety standards and legislation worldwide.
Command of EMEA and global regulation affecting Hasbro and licensed product, including REACH, the General Product Safety Regulation and the wider framework.
Working knowledge of requirements beyond the toy scope, covering 14+ product, adult collectibles and games, where the General Product Safety Regulation and related standards apply rather than toy safety legislation.
Proven experience leading a Regulatory Change Management process end to end.
Practical grounding in consumer product safety testing requirements.
Understanding of children's play patterns and how they interact with toys and games.
Experience representing a business with trade associations, regulators and market surveillance authorities.
Ability to build trusted relationships and influence across a global, multicultural team.
Fluent English; additional European languages an advantage.
Navigate tight deadlines, shifting regulation and ambiguity with a positive mindset, a focus on solutions and a sense of humor.
Thrive in an environment of continuous improvement and learning.
We are an Equal Opportunity / Affirmative Action Employer
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Middle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS.
We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI.
IN THIS ROLE, YOU WILL:
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
- Travel to customer premises between 20-40%
YOU MAY BE A GOOD FIT IF:
- You have experience with and enjoy working directly with customers
- You have experience deploying enterprise software in private/hybrid cloud environments
- You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
- You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
- You excel in fast-paced environments and can execute while priorities and objectives are a moving target
- You are fluent in Arabic and English
IT'S A BONUS IF YOU HAVE…
- Familiarity with GPU node orchestration & scheduling
- You understand the intersection of GPU infrastructure, inference systems, Kubernetes, distributed systems, and performance optimization.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
ГибридheadLondon, England, United Kingdom
Bogotá; Colombia
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