Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects while also managing inbound leads. As the first point of contact for prospective customers, you lay the foundation for meaningful sales conversations and long-term partnerships.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 0-1+ years of relevant customer-facing experience, preferably in sales or a related role.
- Genuine interest in a sales career and eagerness to understand and solve customer problems.
- Solid communication and interpersonal skills, with the ability to articulate ideas clearly and concisely, and build rapport over phone, email, and social media.
- Foundational business acumen, including an understanding of how businesses operate and the importance of revenue generation.
- Proficiency in basic computer applications and an aptitude for learning new technology, including CRM systems and sales engagement tools.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- Curious and coachable, with the ability to embrace feedback and continuously improve.
What you can expect:
- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and social selling.
- Qualify inbound leads generated through marketing efforts, understanding prospect needs and determining their fit for our solutions.
- Conduct engaging conversations with prospects to understand their business challenges and communicate the value of our offerings.
- Research and gather information on target accounts to develop outreach strategies and maximize engagement.
- Build a qualified pipeline for Account Executives, ensuring a smooth handoff in the sales process.
- Maintain accurate, up-to-date records of all activities and prospect interactions in our CRM system to support reporting and pipeline visibility.
- Collaborate regularly with Account Executives and sales managers to prioritize outreach efforts and refine approaches.
- Meet and exceed monthly and quarterly targets for qualified opportunities generated.
- Continuously build knowledge of our products, services, and market landscape to communicate our value proposition effectively.
- Apply feedback from coaching sessions to refine outreach and objection-handling techniques.
Canada-based roles only: The annual base salary for this role is between $58,000 CAD and $81,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Business Development Representative, you play a pivotal role in driving our sales pipeline. With a strong focus on outbound prospecting, you proactively identify and engage high-potential prospects, while also managing inbound leads. As the first point of contact for current customers and prospects, you lay the foundation for meaningful sales conversations and long-term partnerships.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.
- Demonstrates a genuine interest in a sales career and understanding the sales process. and an eagerness to solve our prospects’ problems
- Solid communication and interpersonal skills, possessing the demonstrated ability to: articulate ideas clearly and concisely verbally and in writing, comfortably engage with new people and build rapport over the phone, email, and social media.
- Has business acumen, having a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.
- Proficiency in basic computer applications such as standard office software and demonstrates an aptitude for learning new technology, including CRM systems and sales engagement tools.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- Curious and coachable, with an ability to embrace and apply feedback, adapt, and continuously improve.
What you can expect:
- Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.
- Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for our solutions.
- Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of our offerings.
- Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.
- Created a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.
- Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.
- Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.
- Meet and exceed monthly and quarterly targets for qualified opportunities generated.
- Continuously learn about our products, services, and the market landscape to effectively communicate our value proposition.
- Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.
USA-based roles only: The annual base salary for this role is between $58,000 USD and $81,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Field Marketing Manager, you will lead the development and execution of regional marketing strategies to support sales goals, drive demand, and enhance brand awareness. This role requires a strategic thinker with a builder mentality that has a strong understanding of the New York or San Francisco tech ecosystem.
RESPONSIBILITIES
- Develop and execute regional field marketing plans and programs to align with sales priorities and pipeline goals.
- Plan and manage events to drive demand, accelerate pipeline, and engage customers.
- Own program management, including event logistics, budget oversight, and vendor coordination.
- Analyze and report on campaign effectiveness, providing insights to optimize future initiatives.
- Collaborate with product marketing to align messaging and go-to-market strategies with field initiatives.
- Prioritize seller requests by expected revenue.
- Represent Baseten at industry events and build brand presence in-market.
REQUIREMENTS
- Bachelor’s degree in Marketing, Business, or related field.
- 5-7 years of experience in field marketing in the technology or SaaS industry.
- Proven track record in delivering and optimizing demand generation programs to meet pipeline goals.
- Strong understanding of sales processes.
- Proficiency with marketing tools such as Salesforce & HubSpot.
- Excellent project management skills with the ability to prioritize and execute multiple initiatives simultaneously.
- Collaboratively with a growth mindset.
- Strong interpersonal and communication skills with a collaborative mindset.
- You actively use AI tools to drive your own productivity - in how you analyze data, structure problems, draft communications, and accelerate your work.
- Ability to travel up to 25% for events and meetings.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Commercial Deal Desk Analyst to help build and scale 1Password’s Commercial Deal Desk capability within Revenue Operations. You’ll partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions, while turning what you learn into clear processes, guidance, and tools that help teams move faster with confidence. This role will help strengthen 1Password’s enterprise commercial capabilities as deal complexity and volume grow.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a Business-to-Business (B2B) Software as a Service (SaaS) environment.
- Hands-on experience with Salesforce Customer Relationship Management (CRM) and Salesforce Configure, Price, Quote (CPQ)/Revenue Cloud, including resolving complex quoting and cross-object issues.
- Strong understanding of commercial deal structures, including annual recurring revenue (ARR), multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
- Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment.
- Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
- Strong cross-functional communication skills, with the ability to influence effectively without formal authority and explain complex commercial concepts clearly.
- Experience using artificial intelligence (AI), automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred.
What you can expect:
- Partner with Enterprise Account Executives (AEs), Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals.
- Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.
- Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing.
- Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements (SLAs), and documentation.
- Create playbooks, training materials, office hours, and practical guidance that help sales teams navigate commercial processes and quoting tools.
- Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, while partnering with technical teams to implement scalable solutions.
- Use deal data and Key Performance Indicators (KPIs) to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth.
UK-based roles only: The annual base salary for this role is between £60,000 GBP and £84,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to join our Product team. You will own Software Factory, a new product area that puts AI agents on every stage of the development loop — triaging an issue, planning it, writing the code, and checking the result — while keeping people on the judgment calls. Human time and human attention have become the bottleneck, and the opportunity is to move towards automation of continuous software maintenance and improvement. You will define how agents help fix bugs, implement features, improve performance, mitigate security issues, improve code quality, and increase test coverage. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and multi-year roadmap for Software Factory.
Define the workflow model — how work moves through classification, analysis, implementation, and review, and where the handoff back to a person belongs
Own the trust and quality bar: evals, verification, retry behavior, and what the factory is permitted to touch without human approval
Define how factories integrate with where engineering work already lives, including GitHub and Linear, and with agent harnesses such as Codex and Claude Code, as well as new dedicated surfaces for interacting with factory agents.
Shape the memory and context model that lets a factory accumulate real knowledge of a repository over time
Work directly with design partners and Enterprise customers adopting factories against their own codebases
What you need
You've worked on developer tooling products, ideally CI/CD, code review, developer productivity, or AI coding tools
You have deep hands-on experience with coding agents and a substantiated point of view on where they succeed and where they fail today
You have the technical depth to reason about agent orchestration, evals, context management, and sandboxed execution
You have owned a platform area that other product teams build on, and set technical direction others adopted
You have experience with products whose output is probabilistic, including defining acceptance bars and measuring quality over time
You have experience working directly with design partners or Enterprise customers on adopting new engineering workflows
Bonus if you
Have worked on multi-agent systems or agent orchestrators.
Have worked on evals or systematic measurement of AI output quality
Have worked on products adopted bottom-up by individual developers before spreading to teams
Have run or operated a large open-source project
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Austin, in-person
Role Summary:
The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.
Who Thrives Here:
People who thrive in this role tend to:
Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward
Responsibilities/Essential Functions:
Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
Review and follow up with previous or inactive leads that may be newly qualified or re-interested
Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Minimum Qualifications:
1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
Excellent written and verbal communication skills and the ability to build relationships quickly
Salesforce and Outreach experience or comparable CRM or email automation software
Preferred Qualifications:
Experience working with restaurants or food-related entities/clients
Experience in a start-up environment is a plus
Work Environment:
The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
:
$70,000 base + $36,000 OTE, uncapped
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Australia, Adelaide
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Site Reliability Engineer
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability.
Requirements
Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
Strong interpersonal, written and verbal communication skills.
Available to be scheduled in on-call rotation.
Skills & Knowledge
Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
Development experience in one or more of the following programming languages:
Python (preferred)
Bash, Go, Java, C++, or Rust
In addition, experience with at least 3 of the following topics:
Distributed data storage at scale (Hadoop, Ceph)
NoSQL at scale (MongoDB, Redis, Cassandra)
Data Aggregation technologies. (ElasticSearch, Kafka)
Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
Kubernetes and/or AWS (deployment and management)
Software Distribution (Package management and distribution at scale)
Configuration Management (ansible, saltstack, puppet, chef)
S/W Performance analysis and load testing (QA or SDET experience: a plus)
Responsibilities
Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability
Be involved in creating High Level Designs (HLDs) for new products and platforms
Mentor junior SRE staff and enable them for success
Lead incident response and post-mortem activities within your assigned service team
Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil
Contribute to code to improve reliability
Implement automation to reduce ongoing toil
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Real-World Test Lab (RWTL)
Physical AI doesn't get graded on a leaderboard. It gets graded on a factory floor at shift change, in a substation with no GPS, on a site where the lighting is wrong and the stakes are real.
The Real-World Test Lab closes the gap between the benchmark and the field. We bring the customer's world inside our walls — their devices, their environments, their hardest conditions, and their definition of success — and make it the bar every release has to clear.
As Niantic Spatial's first and most demanding customer, we push our reconstruction, localization, and spatial understanding to their limits, find where they shine and where they break, and turn that into evidence that shapes what we build next. It's a new team at the frontier of physical AI, and you'll help invent how the job is done.
About the Role
We're hiring a Hardware Operations Engineer with a robotics specialism, reporting to the Director of the Real-World Test Lab, to own the physical layer of our evidence. You'll manage our fleet of capture devices and robots, engineer the test environments and the instrumentation inside them, support the captures our data programs depend on, and run physical test sessions, including the real-robot side of our sim-to-real work.
A physical run only counts as evidence if the hardware is characterized, the environment is controlled, the ground truth is trustworthy, and someone can reproduce the run months later. You'll build what makes that possible: fixtures, ground-truth references, calibration and data-offload tooling, and the integrations that feed physical runs into the same automated evaluation system as everything else.
You engineer the conditions, not just the setup. When a physical result didn't match expectations, you've worked out whether the hardware, calibration, environment, or system under test was responsible. Then you built the rig, reference, or logging that kept the question from coming back. You know an uninstrumented physical test is an anecdote, and in the Lab you'll be the person who can say with authority whether a strange result is real.
What Success Looks Like
- 30 days: Fleet inventory and characterization baseline complete, safe operating procedures defined for current spaces, and first instrumentation gaps identified.
- 60 days: First physical robot run executed with ground-truth instrumentation, documented well enough to repeat, with results in the Lab's evaluation system.
- 90 days: Test environments in regular use with controlled, documented conditions; capture support running smoothly with our data acquisition team; and the physical side of sim-to-real running on a standing instrumented protocol.
What You'll Do
- Own and Characterize the Fleet - Manage our capture devices, sensors, and robots end to end: inventory, calibration, firmware, maintenance, logistics, and spares. Characterize what each platform can and cannot do, so a device's limits are a known quantity rather than a surprise inside a result.
- Engineer the Physical Test Environments - Design, build, and operate the spaces we test in, covering layout, lighting control, markers, obstacle configurations, and survey-grade ground truth references, across our office, rented or workplace-services-supported space, and partner or customer sites. Make each environment a controlled variable rather than an improvisation.
- Build the Instrumentation - Create the rigs, mounts, references, and measurement setups that turn a physical run into quantitative data: trajectory ground truth, positional accuracy references, timing and synchronization across sensors, and automated condition logging.
- Integrate Physical Runs Into the Evaluation System - Work with the AI Automation Engineer so physical results flow into the same scorecards and comparisons as software-only evaluations, through automated data offload, run metadata, and structured condition capture rather than a spreadsheet and a folder of files.
- Run the Physical Test Sessions - Execute robot runs and device-in-the-loop tests: robot bring-up, teleoperation, scripted trials, and the repetition that makes a result statistically meaningful rather than anecdotal.
- Own the Physical Half of Sim-to-Real - When a scenario has been evaluated in simulation, engineer and execute its physical counterpart so the comparison is valid, matching environment, route, lighting, sensor configuration, and robot setup, and instrumenting the run so divergence is explainable rather than mysterious.
- Own Safety - Define and maintain safe operating procedures for robots and powered equipment in our test spaces, and coordinate with workplace services, IT, Legal, and site owners on access and safety requirements.
- Automate Your Own Work - Script the repetitive parts, including configuration, calibration checks, data offload, and condition logging, so setup time falls and a colleague can run a session without you.
What You'll Bring
- Hands-on engineering experience with robotic hardware, covering bring-up, integration, teleoperation, troubleshooting, and maintenance. Mobile or wheeled platforms preferred.
- Built test rigs, fixtures, or instrumentation that produced quantitative measurements of a physical system's behavior.
- Designed and run structured physical experiments, including ground truth methodology, and documented conditions rigorously enough for someone else to reproduce them.
- Worked with sensor calibration, multi-sensor synchronization, and coordinate frame conventions, and understand how errors in each propagate into a result.
- Strong Python and command-line proficiency, with a track record of automating hardware configuration, data offload, or test execution.
- Managed hardware fleets operationally: inventory, firmware, calibration schedules, logistics, and repair coordination.
- Practical safety experience operating powered equipment or robots around people.
- A bachelor's degree in a relevant field, or equivalent experience.
Nice to Have
- Worked with ROS or ROS 2, including writing nodes or integrating sensor drivers.
- Operated NVIDIA Isaac Sim or Isaac Lab as a user, running scenarios someone else authored.
- Worked with professional capture hardware such as terrestrial laser scanners, NavVis or Leica systems, LiDAR, 360 cameras, or drones.
- Established survey-grade or motion-capture ground truth for localization or navigation evaluation.
- Supported photogrammetry, Gaussian splat, or 3D reconstruction capture workflows.
- Run test operations at customer or partner sites, with the coordination and discretion that requires.
Competencies
- Engineering judgment about physical systems. You reason about error sources: calibration drift, timing offsets, mounting rigidity, lighting variation, floor surface. When results disagree, you form a hypothesis and design the measurement that settles it.
- Hands-on and unfazed. You'd rather be in the space with the robot than reading about it. Cables, mounts, batteries, firmware, and a session that starts at 7am are all part of the job.
- Meticulous about conditions. You instrument rather than remember. You know the value of a physical test lives in how precisely its conditions were captured.
- Safety-minded without being slow. You take real responsibility for operating robots around people, and you build procedures where the safe path is also the fast path.
- Builds for other people. Your fixtures, scripts, and procedures get used by colleagues without you in the room.
- Comfortable in an unfinished environment. Much of this does not exist yet. You'll be selecting equipment, designing the first rigs, and defining how a space gets configured, with support but without a playbook.
Compensation & Benefits
Base salary range of $142,200 to $193,000. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Real-World Test Lab
Physical AI doesn't get graded on a leaderboard. It gets graded on a factory floor at shift change, in a substation with no GPS, on a site where the lighting is wrong and the stakes are real.
The Real-World Test Lab closes the gap between the benchmark and the field. We bring the customer's world inside our walls - their devices, their environments, their hardest conditions, and their definition of success - and make it the bar every release has to clear.
As Niantic Spatial's first and most demanding customer, we push our reconstruction, localization, and spatial understanding to their limits, find where they shine and where they break, and turn that into evidence that shapes what we build next. It's a new team at the frontier of physical AI, and you'll help invent how the job is done.
About the Role
We're hiring an AI Automation Engineer, reporting to the Director of the Real-World Test Lab, to build the system that produces our evidence. Today our evaluations are manual, inconsistent, and slow. You'll design and own the automation that runs them end to end on every relevant release, with no human driving it, turning one-off experiments into an always-on service the whole company relies on.
This role is about owning the evidence, not executing a test plan. You'll decide how each workflow gets exercised, and you'll be measured on whether the company can trust the results, not on how much automation exists. The work counts when it keeps running correctly months later, without you in the loop.
You believe evaluation is engineering, not process. You've built systems that test other systems, and you know the difference between a script that works on your laptop and infrastructure a team can trust. When a result couldn't be reproduced, you fixed the tooling instead of arguing about the number.
What You'll Do
- Build the Evaluation Machine - Own the automation that executes Lab evaluations end to end: environment setup, run orchestration, artifact capture, and result collection. Make reruns free so we test constantly rather than occasionally.
- Make Results Comparable - Instrument scorecards so a result can be compared across product versions, devices, and capture conditions. A number without its lineage is not evidence.
- Automate the Agent-Driven Layer - Build the agent workflows that exercise priority customer use cases at realistic scale, across the graded difficulty spectrum from easy to frontier, and be honest about where agents cannot yet replace human judgment.
- Kill Manual Work Permanently - Convert one-off experiments into standing protocols that run on every relevant release. Automate recurring inspection wherever it can be automated, and route what genuinely cannot to scalable human review.
- Make Failures Actionable - Produce diagnostics precise enough that a finding reaches its owner with a reproducible case and data attached. Findings that need re-investigation before anyone can act on them are half-finished.
- Keep Data From Being the Bottleneck - Work with the AI Data Manager so every run is reproducible from a known dataset state, without anyone downloading and re-uploading data by hand.
What Success Looks Like
- 30 days: One priority workflow evaluated end to end with no manual steps, with results in a comparable scorecard.
- 60 days: Evaluations trigger automatically on relevant releases, with diagnostics that route failures to the right owners.
- 90 days: Three priority workflows under standing automated evaluation, with version-over-version comparison for leadership.
What You'll Bring
- Built and maintained production-grade automation or test infrastructure that other engineers relied on daily.
- Experience evaluating systems where correctness is graded rather than binary, meaning quality, accuracy, or latency thresholds rather than pass/fail assertions.
- Strong Python, with fluency in orchestration, CI-style pipelines, cloud storage, and reproducible environments.
- Worked with backend services and APIs you did not own, integrating against them without becoming a bottleneck for their team.
- Written up a technical finding clearly enough that a non-author could act on it without a meeting.
- A bachelor's degree in a relevant field, or equivalent experience.
Nice to Have
- Built agent-based or LLM-driven automation for a task that previously required human judgment.
- Worked on evaluation or benchmarking for computer vision, 3D reconstruction, or spatial systems.
- Instrumented dashboards or scorecards that leadership used for release decisions.
- Operated data provisioning or registry infrastructure across multiple environments and access models.
Competencies
- Intellectually honest. You design tests that produce answers people can trust, and you refuse to let a benchmark imply more than the evidence supports — including when the honest answer is inconvenient for your own work.
- Pragmatic. You find the fastest path to a defensible result without going through one-way doors that undermine scaling. You have no patience for building infrastructure nobody has asked for yet.
- AI-forward by instinct. You reach for agents and LLM-driven automation before you reach for headcount, and you're rigorous about verifying what they produce.
- Builds for other people. You've maintained something after the initial excitement wore off. Your tooling is documented, your failures are legible, and colleagues use what you build without asking you to run it for them.
Compensation & Benefits
Base salary range of $158,400 to $210,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Singapore
Workplace: Remote
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a large variety of tasks related to our customers locally in Singapore, as well as more regionally across APJ, APAC, and EMEA. This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll-up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base.
Note: This is a remote position, but candidates must be located in Singapore.
What you will be doing:
- Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you bring along:
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
- The ability to build trusted relationships with colleagues, customers, and partners
- You are self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Experience with ClickHouse
- Experience with OSS and open-source technologies, as a user, community member, or contributor
- Experience with Azure, GCP or AWS
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; San Francisco, CA; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Developers build trust in a company through the people they meet and the experiences they have with it. We’re looking for someone to shape those experiences for 1Password.
You’ll lead our developer events and in-person community strategy: choosing where we show up, creating gatherings worth returning to, and building relationships that continue after everyone leaves the room. You’ll own the strategy and the details, from deciding whether a conference is worth the investment to welcoming developers at an event you helped produce.
You’ll start with San Francisco and New York City and help expand the program to other cities over time.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within the US, with a preference for candidates located in the San Francisco Bay Area or New York City.
What you can expect:
- Shape our events strategy. Build a thoughtful calendar of conferences, meetups, and 1Password-hosted events. Recommend where we should sponsor, speak, participate, or host our own gathering.
- Own conference and sponsorship decisions. Evaluate opportunities, manage organizer relationships and budgets, partner with our events team on execution, and use results to guide future investment.
- Create developer events people want to attend. Plan and run meetups, workshops, dinners, and other gatherings. Own the experience from format and speakers through venue, invitations, and on-site execution.
- Build community between events. Create ways for developers to stay connected, return, contribute, and bring others in. Treat each event as the beginning of a relationship.
- Show up in person. Be an active host and 1Password representative. You’re comfortable handling the practical details on site and having substantive conversations with developers.
- Connect events to the broader DevRel program. Partner with our Principal Developer Advocate on talks, technical content, and experiences that give developers a reason to engage.
- Work closely with marketing and sales. Build useful follow-up paths, share what you’re learning from the community, and measure how events contribute to relationships, adoption, and pipeline.
- Tell the story as it happens. Capture photos, short videos, and takeaways that help extend the reach of our events on LinkedIn and X.
What we're looking for:
- Experience building developer events or communities, ideally at a developer tools, infrastructure, or technology company.
- A track record of growing an engaged community, beyond increasing registrations or attendance.
- Strong event production skills. You know how to make an event feel welcoming, useful, and well run, and you can handle the unexpected on site.
- Experience managing sponsorships, vendors, and budgets, with sound judgment about where to invest.
- Comfort working with developer advocates, marketing, and sales to turn in-person engagement into lasting relationships.
- Strong relationships and communication skills with developers, organizers, speakers, partners, and internal teams.
- The ability to work independently, prioritize well, and travel as the program grows.
Bonus points if you have existing relationships in the San Francisco or New York developer communities, or experience working in security, identity, or infrastructure.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Are you passionate about Responsible AI and ensuring products are built and deployed ethically and safely? Sony Interactive Entertainment is seeking a highly motivated and experienced Senior Responsible AI & Governance Technical Specialist to help ensure our AI products and technologies are developed and deployed ethically, safely, and in alignment with our values. Demonstrable experience in Responsible AI and AI Governance is required. Technical skills are also a must.
In this role, you will operate at the intersection of modern AI technology, policy, and ethics. You will design and implement technical governance frameworks, guidelines, and best practices that support responsible AI innovation across the organization. You will identify and assess potential risks, conduct technical and business evaluations, and partner closely with cross-functional stakeholders to embed responsible AI principles into product development lifecycles, adapting to AI-enabled and agentic systems in particular, and identifying where AI-specific guidance or risk mitigations are needed.
This is a highly collaborative role working across engineering, product, information security, legal, and business teams to ensure AI initiatives align with regulatory requirements and SIE’s broader strategic goals. The ideal candidate brings a strong understanding of generative AI use cases, technical and sociotechnical risk, and product development, balancing responsible AI commitments with internal and external innovation.
If you are passionate about AI Governance and Responsible AI, and have demonstrable experience and skills required for this position, we encourage you to apply. This is an opportunity to build and mature an AI governance program within a fast-evolving landscape.
What You’ll Be Doing:
Contribute to long-term strategies for building safe, ethical, and innovative AI products and tools
Serve as a technical Responsible AI advisor for generative and agentic AI systems, helping teams assess architectures, tool integrations, MCP implementations, data flows, permissions, autonomy, and appropriate human oversight and guardrails
Engage stakeholders across the organization to gather feedback and address AI Governance and Responsible AI technical considerations
Use AI governance, risk tooling and discovery insights to identify emerging risks and support appropriate remediation and technical solutions
Experiment hands-on with emerging AI capabilities, including agents, MCP servers, tool integrations, APIs, and evaluation frameworks, to understand their capabilities and risks and translate findings into practical governance guidance
Sit on relevant domain boards as a technical specialist, partnering closely with Product and Engineering
Conduct ethical and safety risk assessments, advising teams on mitigation strategies related to bias, fairness, robustness, transparency, and societal impact
Partner with engineers, product managers, designers, online safety and more, to proactively identify unintended consequences and emerging risks of AI
Coordinate with Information Security and relevant technical teams to align AI governance reviews and risk assessments with security requirements and technical controls
Contribute to company-wide best practices for responsible AI development and deployment, including AI literacy materials and case studies
What We’re Looking For:
At least 3 years of experience in AI Governance, Responsible AI, Corporate Governance, AI safety, AI policy, or a related field, with meaningful experience evaluating AI technologies and systems
At minimum, 5 years of experience contributing to or leading cross-functional programs from strategy through operational implementation, partnering with product, engineering, legal, security, and operations teams
Strong technical fluency in modern AI systems, including LLMs, agentic architectures, tool use/function calling, APIs, cloud services, and automation
Hands-on experience working with or evaluating agentic AI systems; familiarity with MCP or comparable protocols and agent/tool integration frameworks strongly preferred
Experience with AI red teaming, adversarial testing, or other technical approaches to identifying risks in LLM and agentic systems
Understanding of agentic and sociotechnical AI risks, including excessive agency, permissions and data access, unintended tool use, human oversight, systemic risk, and emergent behaviors
Ability to translate technical findings and risks into practical controls, mitigations, and guidance for engineering, product, and business teams
Ability to independently drive outcomes across cross-functional teams with minimal supervision
Strong analytical and communication skills, sound judgment, and the ability to challenge assumptions and navigate ambiguity in a fast-moving environment
Ability and curiosity to stay current with emerging AI capabilities, risks, frameworks, and industry developments, particularly within technology, entertainment, and gaming
Preferred Qualifications:
Familiarity with relevant regulations, standards and ethical guidelines (e.g., EU AI Act, OECD Principles, NIST AI RMF, ISO/IEC 42001)
Proficiency in producing meaningful visualizations and reports, and effectively presenting technical results to diverse audiences
Industry experience in tech, gaming or (interactive) entertainment
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$132,800
—
$199,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Обязанности Составлять тестовую документацию: тест-кейсы, тест-планы, чек-листы, протоколы тестирования релизов; Изучать и оценивать требования к ПО на предмет полноты и покрытия функциональности;
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
As a Senior Technical Program Manager, you will put your abilities to work building online services that are performant and delightful, and working with diverse team members and partner teams on delivering complex projects for consumer products.
You have shown solid leadership in leading teams and programs to deliver successful outcomes. You will use industry standard methodologies for scheduling, tracking and execution of our projects as well as initiating, planning, and implementing intermediate-to-large cross team or company-wide programs.
You will have a balance of people, organizational, and technical skills, and can execute and deliver successfully in situations with implicit authority. Interaction and leadership across functional lines is critical.
What you'll be doing:
Work with software developers to schedule development, write functional specifications, and drive decision-making to build amazing online experiences.
Act as overall lead in driving technical discussions and solutions to business and/or customer requirements.
You will handle all phases of the software development lifecycle including design, development, testing, and deployment, while collaborating with other internal teams and groups.
You will participate in initial requirements reviews, analysis to assess technical complexity and resolve dependencies.
You will provide ongoing visibility into the progress, risks, schedules, and timelines of the features in development.
You will develop and manage end-to-end implementations toward technical standards as well as expected delivery dates.
What we're looking for:
6+ years of Program Management and Project Management experience with high-volume online user experiences.
Experience with agile methodologies, including experience with scrum master and product owner roles.
Strong communication, cross-group collaboration, and interpersonal skills
Prior experience as a software developer or tester
Ability to manage a feature through the entire development and release cycle
BA/BS/BSE in computer science, math, or equivalent technical experience
Solid leadership skills and a passion for building world class consumer experiences.
Keen eye for detail and managing multiple simultaneous dependencies.
Ability to travel and manage projects with distributed resources sometimes in international locations.
Strong sense of ownership.
Skills which encompass communicating to executives, product managers, software engineers, and project managers
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€92.400
—
€138.600 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $113,000 - $126,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $100,000 - $112,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
ГибридГеография найма не уточнена
ГибридSan Francisco
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