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Location: Office Based - Taipei, Taiwan Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We work with the world's most significant silicon companies - Intel, AMD, Nvidia, Mediatek, Qualcomm, Samsung and more - to optimize Ubuntu on their next-generation chips. We also work with OEMs and ODMs - Dell, HP, Lenovo, Advantech, ADLink and many more - to ensure that Ubuntu works perfectly on their hardware. We are hiring a Ubuntu Enablement Engineer to represent Canonical with leading OEMs, ODMs, and silicon partners to deliver the best user experience of Ubuntu on partner hardware. Your work will improve Ubuntu for millions of users. This fast-paced environment requires excellent time management, insightful debugging, critical thinking, problem-solving skills and deep knowledge of the Linux system​. Location: This role will be office based in Taipei, Taiwan The role entails Work closely with partners on platform bring up Debug and prioritize issues, escalate to engineering teams where needed Facilitate communication between Ubuntu, firmware and hardware engineering teams Build and maintain working relationships with partners Conduct root cause analysis, collect and organize details to reproduce and explain results Provide fast response times and estimated timelines for resolving technical issues Plan, build and deliver Ubuntu ecosystem technical training to Canonical's partners Design and provide factory support during production preparation and run Occasional international travel to the EU, USA, Taiwan and China What we are looking for in you Linux kernel, boot and system-level architecture skills Linux debugging and resolution abilities English written and verbal communication skills Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Ability to be productive in a globally distributed team Good interpersonal skills for collaboration and customer engagements Ability to learn fast to work on cutting edge technologies Ability to travel internationally twice a year for company events up to two weeks long Nice-to-have skills Experience with system firmware, including UEFI, ACPI, DSDT, boot loaders, device firmware Experience debugging power management on PCI ASPM, SATA ALPM, low power profiles Experience in board design, bring up, and validation Computer architecture knowledge of x86, ARM, RISC-V What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Office Based - Beijing, China Role Summary Canonical's OEM Delivery Team works with tier-one OEM, IHV, and ODM customers to pre-load Ubuntu Classic, Ubuntu Core, and bring Ubuntu directly to millions of users. You will have the opportunity to enable cutting edge technology with world leading partners, and become the first contributor to the innovation. As a Software Engineer, you will be responsible for technical aspects of ensuring that Ubuntu functions well on systems. This fast-paced environment requires strong debugging, critical thinking and problem-solving skills, and deep knowledge of the Linux system. You will cooperate with the best developers in the open source communities to deliver the best user experience. Key Responsibilities Work closely with project managers and Field/QA engineers to identify, triage, and fix critical system-level problems; Work with individual upstream projects to find and apply patches for bugs affecting OEM/ODM customers; champion locally-developed patches for inclusion in the upstream package; Provide software and system engineering services for OEM and ODM customers; International travel is occasionally required. Must be able to travel to the EU, USA, China, and Taiwan; Required Skills And Experience Participation in open-source development projects; Passion on Linux and Open Source projects; Strong English-language communication skills, especially in online environments such as mailing lists and IRC; Excellent and proven time-management skills; Ability to be productive in a globally-distributed team through self-discipline and self-motivation; Desirable Skills And Experience Demonstrated open source participation and contributions; Fluency in written and spoken Mandarin Chinese; Canonical is an equal opportunity employer Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Detroit, Michigan Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.    Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: San José, Costa Rica Leading company specializing in the design of control solutions for the building automation industry is seeking to fill the following position: Design Engineer_ Senior Level The Senior Design Engineer I, under administrative supervision, will be responsible for the design of custom, state of the art, electronic and DDC control systems that meet our clients’ plans and specifications. Each solution will be implemented, on schedule, in a cost-effective and professional manner. The Senior Design Engineer will act as the primary design engineer on projects and may lead project teams consisting of other Design Engineers. The Senior Control System Engineer will independently lead the design phase of the project from inception to completion through interpretation of specifications, design engineering, selection of components, creation, and checking of drawings, and resolution of problems. Technical leader with a high degree of knowledge in the HVAC control design field and recognized expertise in the control theory for specific systems.; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage projects that require formulating strategies and administering policies, processes, and resources with a high degree of autonomy. Essential Duties and Responsibilities: 1. Ensure that the project requirements and risks are understood by: • Attending sales turnover meetings to gain knowledge of the sales estimate and project scope. • Analyzing project plans, specifications, sales estimates, and sales proposal. • Creating a list of project engineering deliverable (submittals, workflow packages, etc). • Generating Request For Information (RFI) requests. 2. Ensure that final product matches the design intent and clearly communicates design and operation of system by: • Creating controls drawings utilizing AutoCAD software that include flow diagrams, sequences of operation, bills of material, network layouts, schedules and electrical schematics as required. • Checking controls drawings created by other engineer for accuracy and compliance with project scope and provide feedback. 3. Make final decisions regarding installation method and materials by • Selecting the appropriate mix of products and installation methods to provide the most cost-effective solution that is compliance with the project specification, applicable codes and company standards. • Reviewing and approving the purchasing bill of materials for projects. 4. Select the proper control valves and actuators that will do the best job of controlling the process is selected by • Investigating the applicability of different valve styles and sizes to a particular application, with showing a preference to control valves manufactured by Honeywell. • Completing and submitting a comprehensive and accurate control valve schedule in a timely manner. • Reviewing and approving control valve schedules for purchase. 5. Design a stable, robust, implementable, scalable, and maximum performing BMS communication network by • Determining network architecture, topology and transmission media that is appropriate for the installation and conforms to the latest network standards and project specification. • Selecting network components (such as servers, switches, routers) that support operator workstations, DDC field panels, third-party integration devices connected via Lonworks, Ethernet, Modbus or BACnet communication protocols. • Producing network wiring diagrams and network addressing documents that provides a clear picture of the design in a timely manner. 6. Get approval from the customer or consulting engineer on installation methodology and materials by • Preparing submittal documents that demonstrates that the proposed materials, etc., that are in compliance with the contract drawings and specification. 7. Ensure successful procurement of electrical subcontractors by • Preparing electrical sub-contractor buyout documents that clearly defines the electrical scope of work • Working closely with the project manager 8. Maintain relationship and develop trust with internal and external customers by: • Maintaining commitments made to the customer. • Escalating more pressing customer issues as necessary to Department Manager. • Communicating technical concepts/solutions in writing and verbally. Requirements 1. Knowledge of Microsoft Office (i.e., Word, excel, PowerPoint, and Outlook) software. 2. Knowledge of Autodeck AutoCAD software 3. Knowledge of electrical and electronic theory. 4. Knowledge of the elements and building blocks of HVAC controls 5. Knowledge of damper actuator and control valve sizing and selection. 6. Knowledge of the control strategies and logic that can be used to provide optimum operation of plant level HVAC systems (such as chillers, boilers and air handlers). 7. Knowledge of the control strategies and logic that can be used to provide optimum operation of supplemental HVAC systems (such as VAV boxes, fan coil units and unit heaters). 8. Knowledge of supervisory control strategies for the overall operation of the BMS (such as life safety control, electrical demand control, etc) 9. Knowledge of BMS communication protocols and network topologies. General understanding how these protocols are implemented with specific knowledge of installation and configuration best practices. 10. Knowledge of Honeywell DDC product offering. 11. Knowledge of the company’s design standards and processes. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Bogotá, Colombia Leading company specializing in the design of control solutions for the building automation industry is seeking to fill the following position: Design Engineer_ Senior Level The Senior Design Engineer I, under administrative supervision, will be responsible for the design of custom, state of the art, electronic and DDC control systems that meet our clients’ plans and specifications. Each solution will be implemented, on schedule, in a cost-effective and professional manner. The Senior Design Engineer will act as the primary design engineer on projects and may lead project teams consisting of other Design Engineers. The Senior Control System Engineer will independently lead the design phase of the project from inception to completion through interpretation of specifications, design engineering, selection of components, creation, and checking of drawings, and resolution of problems. Technical leader with a high degree of knowledge in the HVAC control design field and recognized expertise in the control theory for specific systems.; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage projects that require formulating strategies and administering policies, processes, and resources with a high degree of autonomy. Essential Duties and Responsibilities: 1. Ensure that the project requirements and risks are understood by: • Attending sales turnover meetings to gain knowledge of the sales estimate and project scope. • Analyzing project plans, specifications, sales estimates, and sales proposal. • Creating a list of project engineering deliverable (submittals, workflow packages, etc). • Generating Request For Information (RFI) requests. 2. Ensure that final product matches the design intent and clearly communicates design and operation of system by: • Creating controls drawings utilizing AutoCAD software that include flow diagrams, sequences of operation, bills of material, network layouts, schedules and electrical schematics as required. • Checking controls drawings created by other engineer for accuracy and compliance with project scope and provide feedback. 3. Make final decisions regarding installation method and materials by • Selecting the appropriate mix of products and installation methods to provide the most cost-effective solution that is compliance with the project specification, applicable codes and company standards. • Reviewing and approving the purchasing bill of materials for projects. 4. Select the proper control valves and actuators that will do the best job of controlling the process is selected by • Investigating the applicability of different valve styles and sizes to a particular application, with showing a preference to control valves manufactured by Honeywell. • Completing and submitting a comprehensive and accurate control valve schedule in a timely manner. • Reviewing and approving control valve schedules for purchase. 5. Design a stable, robust, implementable, scalable, and maximum performing BMS communication network by • Determining network architecture, topology and transmission media that is appropriate for the installation and conforms to the latest network standards and project specification. • Selecting network components (such as servers, switches, routers) that support operator workstations, DDC field panels, third-party integration devices connected via Lonworks, Ethernet, Modbus or BACnet communication protocols. • Producing network wiring diagrams and network addressing documents that provides a clear picture of the design in a timely manner. 6. Get approval from the customer or consulting engineer on installation methodology and materials by • Preparing submittal documents that demonstrates that the proposed materials, etc., that are in compliance with the contract drawings and specification. 7. Ensure successful procurement of electrical subcontractors by • Preparing electrical sub-contractor buyout documents that clearly defines the electrical scope of work • Working closely with the project manager 8. Maintain relationship and develop trust with internal and external customers by: • Maintaining commitments made to the customer. • Escalating more pressing customer issues as necessary to Department Manager. • Communicating technical concepts/solutions in writing and verbally. Requirements 1. Knowledge of Microsoft Office (i.e., Word, excel, PowerPoint, and Outlook) software. 2. Knowledge of Autodeck AutoCAD software 3. Knowledge of electrical and electronic theory. 4. Knowledge of the elements and building blocks of HVAC controls 5. Knowledge of damper actuator and control valve sizing and selection. 6. Knowledge of the control strategies and logic that can be used to provide optimum operation of plant level HVAC systems (such as chillers, boilers and air handlers). 7. Knowledge of the control strategies and logic that can be used to provide optimum operation of supplemental HVAC systems (such as VAV boxes, fan coil units and unit heaters). 8. Knowledge of supervisory control strategies for the overall operation of the BMS (such as life safety control, electrical demand control, etc) 9. Knowledge of BMS communication protocols and network topologies. General understanding how these protocols are implemented with specific knowledge of installation and configuration best practices. 10. Knowledge of Honeywell DDC product offering. 11. Knowledge of the company’s design standards and processes. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Saudi Arabia You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors must have at least 300 clinical hours post graduation Candidate must be proficient in English and local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritised.

Location: Home based - Worldwide This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack. As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process. While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests. The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies. This role reports to the CISO. What you will do in this role: Hire and mentor a team of outstanding technical security professionals Define Canonical's SecOps security standards and playbooks Own and drive the architecture and design of the SOC Analyse and improve Canonical's security architecture Evaluate, select and implement new security tools and practices Identify, contain and guide the remediation of security threats and cyber attacks Grow the presence and thought leadership of Canonical SecOps practice Contribute to open source threat intelligence initiatives Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical Develop Canonical SecOps learning and development materials Publish blog posts, whitepapers and conference presentations Identify, implement and track SecOps KPIs Plan and deliver SecOps work in the framework of Canonical's agile engineering practice Work with Security leadership to present information and influence change What we are looking for Proven track record of mitigating with advanced threat actors and nation state threats Expert technical understanding of SOCs from the ground up In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc Someone who understands how the SOC works not just how to use it Expert in Linux security Ability to define, implement, automate and measure effective incident response playbooks Knowledge of security architecture and market-leading security tools Experience contributing to, and consuming, threat intelligence feeds Experience in security risk management frameworks such as NIST CSF An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Deep personal motivation to be at the forefront of technology security Leadership and management ability Excellent business English writing and presentation skills Confidence to report security performance metrics with accountability for accuracy and completeness Optional things we value Experience in offensive or defensive security teams with hands-on ability Experience with open source security tools Experience with security standards such as ISO 27001 Experience with security posture management of corporate endpoitns

Location: Limassol; Athens; Nicosia; Fully Remote - in other eligible locations; Thessaloniki Workplace: hybrid The Role: We are looking for high-calibre and experienced IT professionals to join our Technical Project Management team.  As a Technical Project Manager, you will be a critical part of the Technical Project Management team.   The role involves close coordination with multiple tech teams, business, and key stakeholders, to deliver the change.  Ideally you will have experience of successfully delivering technical and/or IT infrastructure projects within agreed time and scope. You will be a self starter and respond well in high pressure environments whilst remaining focussed on project delivery.   This is an exciting time for new joiners, with many opportunities to make their mark on the business and accelerate their personal and professional growth. The main responsibilities of the position include: Deliver multiple technical and/or IT infrastructure projects of varying complexity and size Manage all technical stakeholders and maintain strong professional relationships Understand the technology landscape Work with Technology, Business and Operations stakeholders to define project scope, roadmap and milestones aligned to delivery strategy Actively manage technical risks and technical opportunities Organise, run, and facilitate ceremonies with technical teams Conceptualise key technical principles, aims and objectives to map the impact on current systems, processes, applications, and tools Organise technical meetings, peer reviews with the project team and other technical stakeholders and experts to perform the solution technical validation Ensure that technical project reporting is up to date and well communicated to stakeholders Produce well defined technical delivery plans that outline key project activities, their sequence and delivery timelines Ensure collaboration across operations and technology groups to agree on optimum technical solutions aligned to the technical strategy Apply knowledge of project delivery methodologies to engineer bespoke approaches for the teams you work with Engage with engineering teams to plan the release scope in the context of the release plan Collaborate with other Project Managers to ensure the outstanding implementation of Project Management (PM) processes and the delivery of Technical and/or IT infrastructure Projects in time and scope Main requirements: BSc/MSc in computer science, engineering, or in a related field Minimum 1 year experience in a similar position Working knowledge with Agile / Scrum / Waterfall methodologies and Project Management Tools/Reporting Practices (Jira, MS Project) Wider focus on identifying process deficiencies, suggesting and bringing about improvements based on own knowledge and experience Strong written and verbal communication skills to coordinate with team members, stakeholders, and management and ability to clearly explain technical issues Strong organisational, critical thinking, and analytical/problem-solving skills Result driven, with ability to prioritise work effectively and overcome any issues that may occur during project life cycle Team player with excellent interpersonal skills, ability to obtain stakeholders’ buy-in and cooperation across Strong leadership skills, self-motivated The following will be considered an advantage: PMP/Prince II or/and Agile/Scrum certifications Experience and knowledge of engineering, programming, or technical professional experience Experience and knowledge of different infrastructure tools, platforms and technical process models and documentation Understanding of cloud infrastructure concepts, devops and system engineer practices Knowledge of databases concepts Experience in financial industry Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Berlin, Remote Workplace: remote As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.    This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market. Within 1 month, you will: Become an expert of 360Learning ways of working through our onboarding process on Convexity Meet the global team through virtual coffee meets and happy hours Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training Have defined your first OKR Within 3 months, you will: Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology Collaborate with sales teams to understand customer requirements and provide sales support Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams Plan and configure products to meet presentation needs Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction) Within 6 months, you will: Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors Be identified as a prime expert by our Account Executives to support them in any prospective context Share your expertise with other team members and 360Learners Within 12 months, you will: Contribute in making the Solutions Engineering department grow by identifying best practices, designing new processes and creating new contribution for the team Work alongside sales team members at every step of the sales process Help shape the Solutions Engineering team by recruiting your colleagues The Skills Set: 5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry A consultative selling background Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO Ability to lead technical workshops  (ex : SaaS integrations, Middleware, ETL, API, Web Services, …) Excellent written and verbal communication skills Fluent German and business fluent English proficiency; other languages are a plus Enthusiasm for our culture explained here: https://bit.ly/Convexity360L What We Offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits : Work From Home perks, 1 month parental leave for the second parent Balance : Flexible hours, remote work possible anywhere in Germany, France or the UK 🏠 Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L 🚀👩🏻‍💻🏆 Interview process: Interview with our Recruiter Discovery Meeting with our Head of Solutions Engineering Role-play with our Head of Sales Engineering and our Solutions Engineer Clarification Meeting with our Sales Enterprise Director Culture Fit Meeting with our CRO Reference Checks Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Buenos Aires, Argentina; Colombia; Mexico Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for an exciting North American Company. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity. As an Archicad Expert, you will be responsible for creating detailed and accurate architectural documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects. Responsibilities Create detailed documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc. Create attractive photorealistic renderings. Collaborate with architects & designers to ensure accurate interpretation of project specifications Review and revise documentation based on feedback and requirements Maintain a thorough understanding of industry codes, regulations, and standards Contribute to the development and improvement of interior documentation processes and procedures Liaise with internal and external stakeholders to address project-related queries and challenges Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency Requirements Bachelor's degree in Interior Design or a related field Proven experience as an Archicad Expert. Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data Excellent attention to detail and ability to produce accurate and precise interior documentation solutions Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries Ability to work independently and in a team environment, while managing multiple projects simultaneously Familiarity with industry codes, regulations, and standards related to Interior Design in the US. Previous experience working for the US will be valued. Having a strong portfolio showcasing relevant projects related to the job description. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Tegucigalpa, Honduras Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity. As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects. Responsibilities Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc. Create attractive photorealistic interior renderings. Collaborate with architects & designers to ensure accurate interpretation of project specifications Review and revise interior documentation based on feedback and requirements Maintain a thorough understanding of industry codes, regulations, and standards Contribute to the development and improvement of interior documentation processes and procedures Liaise with internal and external stakeholders to address project-related queries and challenges Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency Requirements Bachelor's degree in Interior Design or a related field Proven experience as an Archicad Expert, with a focus on interior documentation. Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data Excellent attention to detail and ability to produce accurate and precise interior documentation solutions Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries Ability to work independently and in a team environment, while managing multiple projects simultaneously Familiarity with industry codes, regulations, and standards related to Interior Design in the US. Previous experience working for the US will be valued. Having a strong portfolio showcasing relevant projects related to the job description. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: San José, Costa Rica Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity. As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects. Responsibilities Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc. Create attractive photorealistic interior renderings. Collaborate with architects & designers to ensure accurate interpretation of project specifications Review and revise interior documentation based on feedback and requirements Maintain a thorough understanding of industry codes, regulations, and standards Contribute to the development and improvement of interior documentation processes and procedures Liaise with internal and external stakeholders to address project-related queries and challenges Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency Requirements Bachelor's degree in Interior Design or a related field Proven experience as an Archicad Expert, with a focus on interior documentation. Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data Excellent attention to detail and ability to produce accurate and precise interior documentation solutions Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries Ability to work independently and in a team environment, while managing multiple projects simultaneously Familiarity with industry codes, regulations, and standards related to Interior Design in the US. Previous experience working for the US will be valued. Having a strong portfolio showcasing relevant projects related to the job description. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Medellín, Colombia Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity. As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects. Responsibilities Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc. Create attractive photorealistic interior renderings. Collaborate with architects & designers to ensure accurate interpretation of project specifications Review and revise interior documentation based on feedback and requirements Maintain a thorough understanding of industry codes, regulations, and standards Contribute to the development and improvement of interior documentation processes and procedures Liaise with internal and external stakeholders to address project-related queries and challenges Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency Requirements Bachelor's degree in Interior Design or a related field Proven experience as an Archicad Expert, with a focus on interior documentation. Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data Excellent attention to detail and ability to produce accurate and precise interior documentation solutions Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries Ability to work independently and in a team environment, while managing multiple projects simultaneously Familiarity with industry codes, regulations, and standards related to Interior Design in the US. Previous experience working for the US will be valued. Having a strong portfolio showcasing relevant projects related to the job description. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico Uptalent.io, a global platform that provides top tier talent from Latam to the most exciting companies in the world, is seeking an Archicad Expert for Interior Documentation. Uptalent connects skilled professionals with innovative companies, bridging the gap between talent and opportunity. As an Archicad Expert for Interior Documentation, you will be responsible for creating detailed and accurate interior documentation for Residential and Commercial projects. You will collaborate with cross-functional teams to ensure compliance with project specifications and deliver high-quality interior documentation solutions. This role offers a dynamic and challenging opportunity to showcase your expertise and contribute to groundbreaking projects. Responsibilities Create detailed interior documentation using Archicad software: 3D Model, Constructive Drawings, Demolition Plans, etc. Create attractive photorealistic interior renderings. Collaborate with architects & designers to ensure accurate interpretation of project specifications Review and revise interior documentation based on feedback and requirements Maintain a thorough understanding of industry codes, regulations, and standards Contribute to the development and improvement of interior documentation processes and procedures Liaise with internal and external stakeholders to address project-related queries and challenges Stay updated with the latest advancements in Archicad software and recommend enhancements to optimize project efficiency Requirements Bachelor's degree in Interior Design or a related field Proven experience as an Archicad Expert, with a focus on interior documentation. Proficiency in Archicad software including creating 3D models, generating construction documentation, and managing project data Excellent attention to detail and ability to produce accurate and precise interior documentation solutions Fluent in English. Effective communication skills to collaborate with cross-functional teams and address project-related queries Ability to work independently and in a team environment, while managing multiple projects simultaneously Familiarity with industry codes, regulations, and standards related to Interior Design in the US. Previous experience working for the US will be valued. Having a strong portfolio showcasing relevant projects related to the job description. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Prague, Czechia As a Proposal Writer / Bid Writer at D-ploy, you will play a vital role in our business development and client acquisition efforts. You will be responsible for creating compelling, well-structured, and technically sound proposals and bids in response to RFPs (Requests for Proposals), RFQs (Requests for Quotations), and other client solicitations. Your primary goal will be to secure new projects and contracts by effectively communicating our company's value proposition and capabilities to potential clients. Key Responsibilities: Proposal Development: Write, edit, and proofread proposals, bids, and other business documents with a focus on technical content, ensuring they are accurate, persuasive, and compliant with client requirements. Technical Expertise: Leverage your technical knowledge and understanding of the industry to create detailed and comprehensive technical responses that showcase our capabilities and expertise. Research: Conduct in-depth research to gather information about potential clients, their needs, and the competitive landscape to tailor proposals accordingly. Collaboration: Collaborate closely with cross-functional teams, including sales, project managers, and subject matter experts, to gather the necessary information and ensure proposal content aligns with client requirements. Bid Management: Manage the entire proposal/bid process, from the initial request through submission, tracking progress, and ensuring deadlines are met. Compliance: Ensure that proposals meet all client requirements, including formatting, content, and submission guidelines. Content Improvement: Continuously improve and update proposal templates, boilerplate content, and case studies to maintain a library of reusable materials. Quality Assurance: Review and evaluate the quality of proposal submissions, identifying areas for improvement and implementing best practices. Requirements A Bachelor's degree in a relevant field. Minimum of 3 years of experience as a Proposal Writer or Bid Writer. Technical knowledge and understanding of the IT Industry would be of benefit. Excellent written and verbal communication skills. Fluent English and German Language skills. Proficiency in using proposal and document management software. Strong organizational and time management skills. Attention to detail and a commitment to delivering high-quality work. Ability to work both independently and collaboratively in a team environment. Strong research and analytical skills. Experience in project management and meeting tight deadlines. An understanding of procurement processes and government contracting Benefits Broad range of activities, tasks, and projects Flexible working conditions Paid sick days Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. This is a general selection track for teams that focus on back-end REST API microservices engineering in Go and Python. It covers all levels of seniority. Apply here if you are already an outstanding engineer with crisp and well-articulated views on APIs, microservice design, engineering processes and DevOps. Our services need to scale to handle millions of Ubuntu clients, and collaboration across thousands of community members. They are also central to the health of critical infrastructure across the globe. As Ubuntu has been embraced by mainstream enterprise computing through the adoption of cloud and developer-centric tech strategy, the quality of these services has become more important to customers and users. While Ubuntu has been enormously successful and in many senses leads the industry, we think we can substantially improve our practices, quality and performance in the web services domain. We are growing our teams, and in doing so we aim to level up our insights on scalability, performance, resilience and  DevOps practices. Key areas of interest for us are: API design, documentation, and governance Database performance design considerations and skills Multi-region service delivery for resilience and performance Fuzzing and other proactive security analysis techniques Tracing and profiling for distributed systems insights Next-generation DevOps practices Location : we have microservices teams with open roles in every time zone. What your day will look like Write high-quality, well-designed, and robust software that works at scale Design APIs and software architecture for collegial review Write tests that validate software behaviour Build and maintain reliable, fault-tolerant applications and services Collaborate proactively with a globally distributed team Display technical leadership internally and within our external communities Debug issues and produce high-quality solutions to resolve them Contribute to technical documentation to make it the best of its kind Discuss, contribute to, and collaborate across teams at Canonical Work from home with global travel twice annually for company events What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Proficiency in Python and / or Go History of writing modern, maintainable software Experience with relational and non-relational database systems Continuous integration and continuous delivery experience Experience with systems programming or scalable web services Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Additional skills that you might also bring Experience with container tech such as LXD, Docker, and Kubernetes Understanding of build systems and toolchains Experience with cross-compilation Experience with hyperscale public clouds and / or private clouds Experience with designing, building, and running distributed systems Performance engineering and security experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Canonical is looking for exceptional security-focused software engineers to be integrated across product teams. While they also contribute to the product as engineers, their primary focus is to challenge the entire team to think more deeply about security through state-of-the-art practices such as threat modeling, table-top exercises, architecture and design reviews, static analysis tools, and fuzzing, among others. These roles encompass all aspects of product security, including feature development, vulnerability response, proactive security, and open source community participation. Engineers in these roles collaborate closely with other Canonical teams, customers, and partners across the open source ecosystem. Each product engineering team at Canonical reserves one or two openings for security-oriented software engineers. We also develop a number of products driven entirely by security needs, such as our AppArmor kernel investments and the Ubuntu Security Guide (USG). As the publisher of Ubuntu, we also handle long-term security response for the entire operating system and open source ecosystem. Working with tens of thousands of upstreams means that we need to be fluent in every major programming language and design, build, and adopt sophisticated tools that enable us to work at scale and speed with confidence. Apply here if you are an exceptional security-focused software engineer, passionate about open source, and excited by Canonical's products and mission. This role requires the ability to be productive in a globally distributed team through strong self-discipline and motivation. It also involves mandatory international travel at least twice a year, typically for one week. Location: Worldwide, this is a globally remote role What you'll do Security roles might tackle any of the following: Define, implement, and document new security features Lead security-focused initiatives within a product engineering team Analyze, fix, and test vulnerabilities in open source software Contribute to Ubuntu and upstream open source projects to benefit the community Audit and analyze source code for vulnerabilities Integrate new tools into our security infrastructure, pipelines, and processes Achieve and retain various security certifications Extend and enhance Linux cryptographic components to meet country-specific compliance requirements, such as FIPS and Common Criteria (CC) certifications Work with external partners to develop Center for Internet Security (CIS) benchmarks Design and develop hardening automation for Ubuntu Stay up to date with trends and developments in the security industry Develop, test, and maintain new software capabilities Provide guidance and support to other engineering teams on security best practices What we are looking for in you An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path A track record of going above and beyond expectations Thorough understanding of the common categories of security vulnerabilities and how to fix them Knowledge of modern software engineering techniques Familiarity with open source development tools and methodologies Skill in one or more of C, C++, Python, Go, Rust, Java, Ruby, PHP, or JavaScript/Typescript Experience as a security champion Experience driving security within a wider SSDLC process Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Results-oriented, with a personal drive to meet commitments Optional skills we also value Clear and effective communication with both the team and Ubuntu community members Experience working with the Linux kernel Experience with security certifications and knowledge of FIPS and/or Common Criteria (CC) Experience with OVAL (Open Vulnerability Assessment Language) Knowledge of cryptographic modules such as OpenSSL and Libgcrypt Knowledge of low-level Linux cryptography APIs Demonstrated ability to learn quickly Performance engineering experience What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Erbil, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for a reliable Finance Support Officer to support in implementing the needed control over our commercial & Operation activities' and how it will affect our financials . In this role, you will give all the needed support to the commercial & operation team. Responsibilities: Handle calls, emails and WhatsApp chat related to the stores. Provide support services for the commercial team. Compile financial data from internal portals i.e. statement of accounts, credit note, debit note. Front-line Support for Accounts, fixing/resolving/responding to Cases as knowledge & experience allows Raising cases to Account Managers and Finance department Maintenance of Account reports & company dashboards Extracting data from internal tools and systems in order to convert them into structured reports Making sure all activities are being properly documented Provide assistance for merchants account statuses and other relevant problems Qualifications: Bachelor's or master's degree in management, accounting or relevant field Basic knowledge in finance Excellent knowledge in MS Office Excellent communication and interpersonal skills Detail-oriented Problem solving skills and analytical skills Solid experience with CRM software and MS Office (particularly MS Excel) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to details Excellent listening, negotiation and presentation skills Strong verbal and written communication skills Extensive, accurate product knowledge Fluent in English , Arabic and Kurdish