Location: Home based - EMEA
Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable and growing.
We are hiring a Web Engineering Manager to work collaboratively with many teams and roles across the organisation including product managers and other engineering teams to deliver reliable, scalable and delightful user experiences for users of Canonical products.
As an Engineering Manager at Canonical, your primary responsibility is to the people you support: ensuring that they are growing as web engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in web development is a must so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
Location
: This role will be based remotely in the EMEA region.
The role entails
Demonstrate sound engineering principles by directly contributing to your team’s goals
Estimate work, set goals, and meet them
Design and implement well-tested and documented software in Web technologies or Flutter.
Debug and fix issues encountered by your users
Participate in our engineering process through code and architectural reviews
Collaborate with community and colleagues on technical specifications
Contribute to technical documentation to make it the best of its kind
Seek improvements to engineering and operations practices
Deploy and operate services developed by the team
Contribute to the success of your product through technical advocacy
What we are looking for in you
You are knowledgeable and passionate about web and software development
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above and beyond expectations
Well-organised, self-starting and able to deliver to schedule
Professional manner in interacting with colleagues, partners, and community
Experience designing and writing high-quality Web technologies
Experience with and passion for Typescript, React or Flutter
An eye for accessibility and performance
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events for up to two weeks each
Nice-to-have skills
Experience with container tech such as LXD, Docker and Kubernetes
Experience building and maintaining a talented team
REST API design, development and governance
Performance engineering and security experience
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity we will give your application fair consideration
.
#LI-Remote
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
Our team is expanding and we are hiring several high caliber SDET (Software Development Engineer in Test) - Python to join our fast-growing team. You will work with world class specialists in a friendly, supportive and open-minded environment on challenging goals that will help you to grow professionally and achieve new technical levels. This role will focus on improving and monitoring product quality via test automation framework development and test coverage extension for functional and performance suits. You will work with the most valuable part of the product - a Forex brokerage core. If you enjoy working with pure API, Python, cutting-edge technologies, Kafka and AWS, this role is for you.
The main responsibilities of the position include:
Work in close cooperation with the development team to enhance software delivery and quality throughout the entire software development cycle
Understand and translate high level business requirements to technical requirements
Advise on efficient performance testing strategies for enhancing delivery and quality throughout the full software development cycle
Develop formal test procedures and test plans from internal product design documentation as well as from external certification requirements
Design, develop and modify functional and performance automation tests
Design and implement test automation framework, required libraries and auto-tests
Develop emulators for mobile testing
Build CI/CD pipelines and integrate automation scripts into CI tools
Manage any issues that may arise and drive resolutions throughout the testing process
Share technical expertise with the rest of the QA team
Actively participate in the Software Development Life Cycle and Software Testing Life Cycle
Main requirements:
BSc/MSc in Computer Science, Software Engineering or similar
Minimum 2 years of comprehensive experience in quality assurance
Minimum 2 years of practical experience in Python development
Strong hands-on experience in designing and developing automated tests using Python
Strong technical background
Experience in testing REST API
Confident knowledge of Git
Experience in agile software development methodologies and testing procedures
Strong interpersonal skills
Very good written and verbal skills in English
The following will be considered an advantage:
Experience with testing framework development
Experience with asynchronous and multithreading programming
Experience in testing web sockets
Experience with Docker
Experience with Grafana
Experience in performance testing
Experience in the Finance/Forex domain
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Limassol; Nicosia
Workplace: hybrid
The Role:
We are seeking a talented and data-driven Senior Performance Marketing Executive to join our team in a rapidly growing, fast-paced, and agile environment. In this role, you will be responsible for planning, executing, and optimizing performance marketing campaigns to drive specific actions and achieve our business objectives. Your expertise in digital marketing, analytics and optimization techniques will play a critical role in achieving our marketing objectives and maximizing return on investment (ROI).
The main responsibilities of the position include:
Develop and execute performance marketing strategies to meet predefined goals
Conduct thorough audience research and segmentation to identify target demographics, interests, and behaviours for effective campaign targeting
Prepare comprehensive reports and performance summaries to communicate campaign outcomes, insights, and recommendations to stakeholders
Optimize campaign performance through continuous monitoring, data analysis, and strategic adjustments to maximize key performance indicators (KPIs)
Manage advertising budgets and make data-driven decisions to allocate budget across campaigns based on performance analysis and ROI
Stay up to date with industry trends, emerging technologies, and best practices in performance marketing to continuously improve campaign strategies and techniques
Conduct competitor analysis to understand the strengths, weaknesses, and strategies of our key competitors
Collaborate with internal and external stakeholders to ensure the successful execution of marketing campaigns
Main requirements:
BSc/MSc in Mathematics, Statistics, Marketing, or a related field
At least 4 years of experience in a similar position
In-depth knowledge of digital advertising platforms and tools, such as Google Ads, META ads, X ads , Tik Tok ads, Google Analytics 4, Data Studio and other relevant platforms
Experience in programmatic ads will be a plus
Advanced Microsoft Excel skills
Strong analytical skills and ability to interpret data to make informed decisions and optimize campaign performance
Self-motivated and results-oriented mindset
Eagerness to learn new tools and technologies
Highly organized and be able to adapt quickly to changing priorities and thrive in a fast-paced, dynamic environment by managing multiple projects simultaneously
Excellent oral and written communication skills in English
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Test your edge – Aptitude Assessment
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Test your edge – Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
As our Senior Platform Engineer, you will join a team who strive to push cloud services to the maximum limit every day using cutting-edge technologies. If you are a highly self-motivated professional who embraces DevOps culture, has experience with AWS services and technologies and is passionate about learning, automating, innovating and working in a highly collaborative environment, we'd like to hear from you!
The main responsibilities of the position include:
Initiate and actively drive the adoption of good patterns, structures and use of technologies for development and operations
Investigate and identify practices and work that can benefit from automation
Monitor and suggest improvements to the existing CI/CD process to increase speed, safety and reliability
Implement and coordinate implementation with the parties involved
Develop and maintain existing /GitLab CI pipeline libraries
Assist developers with setting up CI/CD for their projects and provide support for any issues that may arise
Stay up to date with the latest tools and trends in the industry
Provide senior-level, best practice recommendations and implementations to our Windows, Linux and Kubernetes hosting environments
Function as a mentor to junior team members, providing technical guidance and recommending continued learning opportunities to help them develop
Educate fellow team members as well as Application Development Teams about the platforms used-for and hosted-by our team. Key tools and concepts in this space are: Gitlab, Docker, AWS, Terraform, Istio Service Mesh, Kubernetes , Kafka, ELK
Work with our Security team to remediate high-risk vulnerabilities and ensure the security of our environments are being scrutinised as appropriate for their use case
Offer services related to the above tasks and projects to any of the Companies of the Group as instructed by the Line Manager
Main requirements:
University degree in Computer Science, Engineering, or a similar discipline
7+ years’ experience within the following areas: Cloud ( AWS), Release Pipeline Management, Windows Server Administration, Linux Administration, Certificate Management, PowerShell scripting, Bash/python scripting, Configuration Management and IAC (Ansible/Terraform), DNS, Networking
Enterprise-level Kubernetes experience
Solid Linux administration skills
Commitment to continuous improvement, with a focus on observability, modern application architecture styles, blue-green / canary deployments, CI/CD pipeline management
Ability to self-motivate, study, and stay on-top of emerging technologies and trends, while meeting business deadlines
Experience with tools including: Istio, Prometheus, Grafana, ELK, MSK, New Relic
The following will be considered an advantage:
Familiarity with database concepts
Working experience with at least one cloud provider (preferably AWS)
Experience with Apache Kafka configuration and troubleshooting
Experience with ELK configuration and troubleshooting
Scripting skills (Bash, PowerShell, Python, Go, etc.)
The Hiring Experience: What Awaits You
Show Your Skills – Online Technical Challenge
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Athens; Limassol; Nicosia; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
You will join a team working with Observability, Escalations, Post-mortems, Correction of Errors, and other practices that will contribute to the company's goal of cloud resiliency. You will be responsible for driving processes around reliability, best practices, cultural change, and enforcement of these practices.
The main responsibilities of the position include:
Honor and practice the Resiliency pillar of the Well Architected Framework in all tasks and responsibilities
Conduct Chaos Engineering experiments and relevant exercises to improve resiliency and fault-tolerance
Research workloads for migrating to the cloud with minimal disruption and impact
Monitor cloud migration projects to ensure seamless transitions
Design, consult, re-platform, and re-factor the observability of current cloud infrastructure
Coordinate with other IT departments and teams regarding observability for both individual and organizational needs
Regularly assess cloud deployments for compliance with the company’s standards and best practices
Investigate and correct areas where observability is lagging
Stay up to date and provide training on new and current technologies, services, tools, methodologies, and practices
Occasionally participate in service capacity planning, software performance analysis, and system tuning
Mentor colleagues in technical skills and knowledge
Analyze, oversee, and remediate the company’s resiliency
Participate in on-call support 24/7 based on a rotation schedule
Main requirements:
BSc/MSc degree in Computer Science or related field
5+ years of cloud services experience, with at least 3 years on AWS cloud
3+ years of experience in SRE or a similar role
Experience with monitoring, APM, logging, and notification tools
Familiarity with incident, problem and change management procedures and practices
Advanced knowledge of SRE practices and methods
Understanding and practice of Service Levels
Strong troubleshooting skills and the ability to mentor others
Extensive experience with Kubernetes and related technologies, services, and ecosystem
Advanced knowledge of CI/CD, Infrastructure as Code (IaC) concepts and tools, especially HCL Terraform and AWS CloudFormation
Experience with versioning tools like Git
Strong organizational and documentation skills
Exceptional time management and research abilities
Advanced Linux, networking, and scripting skills
The following will be considered an advantage:
Experience with platforms like Kafka (MSK)
Experience with RDBMSs, particularly Postgres and MySQL
Knowledge of scripting languages such as Python or Go
Benefit from:
Attractive remuneration package and perks
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Show Your Skills – Online Technical Challenge
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
We are looking for an experienced individual with marketing experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers.
As a CVM Marketing Executive at Toters, your objective is to drive double-digit week-over-week growth at one of the most promising start-ups in the Middle East. That’s it, the rest is up to you
RESPONSIBILITIES:
● Drive all customer acquisition activities: social media, digital advertising, offline, trade marketing, referrals, company-sponsored push and online influencers
● Stimulate Toters base usage (e.g. in-app, push notifications, SMS, and email marketing)
● Manage performance of marketing across different channels: paid acquisition, conversion optimization, email and engagement, partner marketing
● Develop and implement new acquisition, engagement and retention programs
● Design and execute marketing campaigns and manage content generation
● Run surveys and analytics to answer key strategic growth questions (e.g., what behaviors/demographics predict customer LTV)
● Experiment constantly to identify and refine acquisition channels and optimized conversion funnels
● Create and update digital marketing strategies that will support the organization to achieve its aims as part of the overall Marketing and Communications plan
● Develop and manage digital marketing campaigns across multiple channels utilizing tools and techniques as appropriate including e-mail marketing, paid search, SEO
● Work with the Marketing & Communications team to create high quality content for a range of online platforms which is optimized and consistent with the brand and tone of voice
SKILLS/REQUIREMENTS/QUALIFICATIONS
●
B.S. or M.S. in Business Administration, Marketing, or other disciplines, complemented by a minimum of 0-3 years of relevant work experience
● Versatile. Ability to thrive in a cross-functional environment while juggling multiple responsibilities
● Strong organization and management skills
● Strong MS Excel skills. Ability to analyze campaign performance and draw insights/conclusions
● Tech savvy. Able to learn and use web tools
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Home based - Worldwide
This is a unique opportunity to use your software engineering and cryptography skills to build and maintain the security foundation that enables Ubuntu and its users to operate securely and remain compliant to international information security standards such as FIPS 140-3 and Common Criteria. You will use your applied cryptography, Linux Security, and coding skills to enhance the Ubuntu distribution and work with organizations such as DISA and CIS to draft and implement security hardening benchmarks for Ubuntu.
As a member of the Security Hardening team you will work with and develop automation tooling to audit deployed systems for DISA-STIG and CIS benchmark compliance. You will interact with internal and external stakeholders to identify gaps in our frameworks, and develop new solutions to address these challenges. In this role you will have the opportunity to influence team and security culture, facilitate technical delivery, and help drive team direction and execution. You’ll collaborate closely with Canonical’s kernel team as well as the wider engineering organization to drive features impacting all Ubuntu users.
Day-to-day responsibilities
Collaborate with other engineers in the Security Hardening team to achieve and retain various Security certifications
Extend and enhance Linux cryptographic components (OpenSSL, Libgcrypt, GnuTLS, and others) with the features and functionality required for FIPS and CC certification
Collaborate with external security consultants to test and validate kernel and crypto module components
Work with external partners to develop security hardening benchmarks and audit + remediation automation for Ubuntu
Contribute to Ubuntu mainline and upstream projects to land solutions and benefit the community
Communication and collaboration within and outside Canonical to identify opportunities to improve our security posture, rapidly resolve issues, and deliver high-quality solutions on schedule
What we are looking for in you
Hands-on experience with low-level Linux cryptography APIs and debugging
Excellent software engineering fundamentals, including prior experience with C development, and the ability to demonstrate such
Hands-on experience with Linux system administration and shell scripting
Demonstrated knowledge of security and cryptography fundamentals + direct experience writing secure code and implementing best practices
Significant development experience working with open source libraries
Excellent verbal and written communications to enable efficient collaboration with internal and external partners in a remote-first environment
Additional skills that you might also bring
Prior experience working on FIPS/Common Criteria certified products and in-depth knowledge of the underlying standards
Prior experience working directly with DISA-STIG or CIS benchmarks, including related audit + remediation tooling (e.g. Compliance as Code)
Experience working directly with Linux Kernel
Prior experience with Python, OVAL (Open Vulnerability Assessment Language), and Ansible
History of contributions to open source projects
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-Remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200 colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Information Systems Architect
to define the best practice in infrastructure as code at a global scale. Join us to advance the state of the art, and shape the infrastructure behind tens of millions devices running Ubuntu.
The Information Systems (IS) team is responsible for all IT operations at Canonical, including the infrastructure for building, packaging and distributing Ubuntu globally. As the IS architect, you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between. Our goal is to be a reference operation, using the latest capabilities in Ubuntu and open source more generally, with the most modern operating principles. Your choices will impact the Ubuntu user experience for millions of users, and drive how Canonical’s engineers engage with compute and network resources in a devops setting.
As the IS Architect, you’ll be in a unique position to improve Canonical products and the open-source technologies they’re based on. You do this by leading System Reliability Engineers (SRE) and Data Center Engineers (DCE) to embrace best practices, and make informed decisions on technology choices in all aspects of cloud infrastructure and services. You will coach the IS team on automation, reliability, operational/technical scalability, network infrastructure and security.
This is a home based position, with twice-annual travel to company events totaling around 4 weeks per year.
Location:
This role will be based remotely in the EMEA region
The role entails
Define, get buy-in and implement the holistic vision of a world class internal cloud
Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS, with the aim of improving reliability, resilience, operational scalability, and technical scalability
Collaborate with, and provide the cloud-ops software development teams with input for roadmap, requirements and prioritization to build a world-class, highly standardized and automated operation
Provide the IS management with input and advice with regards to technology, reliability, resilience and business cases
Lead technical choices to implement solutions as self-service products, ensuring scalable operation
Collaborate with product security as well as operations security to set best practice and mitigate new threats in a timely manner
Automate operations for reuse across the world's largest companies, taking into consideration the complexities of distributed systems
Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
Analyze incidents and events, and establish what the reason behind the reasons are, and what structural improvements can be made to minimize the chance of them reoccurring
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Extensive knowledge of cloud computing concepts, technologies & operation
Practical knowledge of Linux networking, routing, and firewalls, internet transit and large scale/bandwidth networking.
Experience dealing with significant production outages, incident response and postmortems
A passion for writing, sharing, and maintaining enterprise open-source software solutions
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Be familiarized and passionate about open-source, especially Ubuntu or Debian
Nice-to-have skills
Modern software engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
Hands-on experience of automatic administration of enterprise Linux servers at scale
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are expanding our sales and field engineering teams globally, including our sales development representative (SDR) teams. Our SDRs are typically outstanding graduates from STEM fields who would like to join the software industry and are starting their sales career at Canonical.
We are hiring
SDR Team Managers
to run new inbound and outbound teams. Our goal is not only to manage inbound leads for a global tech company, but also to develop outstanding sales professionals with high integrity, high empathy and a rigorous work ethic. Our sales development organisation is therefor also sales academy, and as such, we are looking for SDR Team Managers who take a strong interest in the development of skills and the establishment of culture.
You will enjoy this role if you are organised, persistent, analytical, hard-working, and care to ensure that smart and ambitious people learn and develop the skills they need to represent you and the company in outstandingly well over the course of their career - both while they are on your team, and as they move onward to more senior sales and alliances positions. You should be determined to grow your own skills as well as those of your team, and enjoy learning about new technologies. Canonical is fortunate to represent the vast wave of open source innovation, which means it has a large and rapidly growing range of solutions it can deliver to customers, and ample opportunity for all of us to learn about new kinds of tech, or specialise in fields we enjoy the most. You should also be open to innovation, and experiment with new outbound approaches to adapt to changes in the market. In this role your primary objective is to manage and mentor a successful team of 2-10 SDRs / BDRs, and maintain a multi-million dollar pipeline.
We value:
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business or STEM
Knowledge and passion for business development, sales and technology
Track record of bringing exceptional outbound sales development results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Leadership experience of one form or another
Able to use data to drive team activities and continuous improvement
Over the last few years, this team has trained dozens of talented tech sales professionals who now work at Canonical and across the industry. Meet
some of the SDRs
who have graduated from our tech sales academy.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager
...
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location:
This is a globally remote role.
The role entails
Manage a growing engineering team to optimise the quality and velocity of both development and operations
Identify and measure team health indicators
Implement disciplined engineering and operations processes
Represent the BootStack team with respect to stakeholders, customers, and external teams
Ensure proper team focus on priorities, milestones, and deliverables
Work to meet service level agreements with customer deployments around the globe
Deliver quality managed services in a consistent, timely manner
What we are looking for in you
Bachelors (or equivalent) education in a technology field
Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
Proven experience with OpenStack
Demonstrated strong commitment to testing methodologies and maintainable code quality
Experience with Linux system administration, Ubuntu/Debian a plus
Strong communication and cooperation skills
Experience with agile software development methodologies
Experience working in and managing distributed teams
Technical aptitude for understanding complex distributed systems
Experience with cloud topologies and technologies
Travel to team and company events and customer meetings, roughly 20% or less
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager
...
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location:
This is a globally remote role.
The role entails
Manage a growing engineering team to optimise the quality and velocity of both development and operations
Identify and measure team health indicators
Implement disciplined engineering and operations processes
Represent the BootStack team with respect to stakeholders, customers, and external teams
Ensure proper team focus on priorities, milestones, and deliverables
Work to meet service level agreements with customer deployments around the globe
Deliver quality managed services in a consistent, timely manner
What we are looking for in you
Bachelors (or equivalent) education in a technology field
Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
Proven experience with OpenStack
Demonstrated strong commitment to testing methodologies and maintainable code quality
Experience with Linux system administration, Ubuntu/Debian a plus
Strong communication and cooperation skills
Experience with agile software development methodologies
Experience working in and managing distributed teams
Technical aptitude for understanding complex distributed systems
Experience with cloud topologies and technologies
Travel to team and company events and customer meetings, roughly 20% or less
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager
...
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location:
This is a globally remote role.
The role entails
Manage a growing engineering team to optimise the quality and velocity of both development and operations
Identify and measure team health indicators
Implement disciplined engineering and operations processes
Represent the BootStack team with respect to stakeholders, customers, and external teams
Ensure proper team focus on priorities, milestones, and deliverables
Work to meet service level agreements with customer deployments around the globe
Deliver quality managed services in a consistent, timely manner
What we are looking for in you
Bachelors (or equivalent) education in a technology field
Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
Proven experience with OpenStack
Demonstrated strong commitment to testing methodologies and maintainable code quality
Experience with Linux system administration, Ubuntu/Debian a plus
Strong communication and cooperation skills
Experience with agile software development methodologies
Experience working in and managing distributed teams
Technical aptitude for understanding complex distributed systems
Experience with cloud topologies and technologies
Travel to team and company events and customer meetings, roughly 20% or less
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.
Your Impact:
Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.
Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.
Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.
Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.
Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.
Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.
Your Qualifications:
Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.
Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.
Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).
Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.
Hands-on experience with message brokers such as RabbitMQ or Kafka.
Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.
Strong written and spoken English skills suitable for collaborating in an international engineering environment.
Standout Qualities:
Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.
Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.
Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.
A strong interest in how complex systems fail and a track record of designing them to recover gracefully.
Team Dynamics:
You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.
Our Work Style:
The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.
Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.
We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.
Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.
Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What’s next?
Interview with a Recruiter
Technical interview
System Design Interview
Cultural interview
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Charlotte, North Carolina Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Orem, UT 84058
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Provo, UT 84606
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is hiring exceptional Sales Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Sales Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
You will partner with Canonical’s executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality. People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success.
Location:
These roles will be based remotely in the EMEA, Americas regions.
The role entails
Delivering precise, scalable revenue operations for business through direct, indirect or online channels
Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan
What we are looking for in you
Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
Data-driven and analytical approach with a high attention to detail
Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
Exceptional academic track record from both high school and university
Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
Strong communication, interpersonal, negotiation and influencing skills
Professional written and spoken English with excellent presentation skills
Ability to travel internationally up to four times a year for company events up to two weeks long
Nice-to-have skills
Experience gained within a similar, technology subscription-based business
Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.
What Canonical offers
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
ГибридLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
ГибридseniorLimassol; Nicosia
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ГибридseniorLimassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
ГибридAthens; Limassol; Nicosia; Thessaloniki; Fully Remote - in other eligible locations
География найма не уточнена
География найма не уточнена
УдалённоМожно работать из любой страны
УдалённоHome based - EMEA
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоseniorHome Based - Americas; Home based - EMEA
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