Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Ireland.
The Opportunity:
The Grafana Alerting squad operates at the core of the Grafana open-source project
(link)
, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:
Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
Compensation & Rewards:
In Ireland, the compensation range for this role is
EUR 117,600
- EUR 141,120
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Germany.
The Opportunity:
The Grafana Alerting squad operates at the core of the Grafana open-source project
(link)
, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:
Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
Compensation & Rewards:
In Germany, the compensation range for this role is
EUR 109,709
- EUR 131,651
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.
If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery
Document proactive engagement strategies as part of high quality, bespoke enablement plans
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma
Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
Deliver live and scalable training sessions customized to customer maturity and needs
We'd love to hear from you if you have:
4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
This role will focus on supporting customers using our product in Latin America, written and spoken fluency in Portuguese, Spanish
and English is required
While not required, it’s an added plus if you also have:
Experience using Figma or working with design and collaboration tools
Background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We have multiple open roles for communications and storytelling (narrative development) specialists across social media and content production.
Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives.
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience translating strategy into impact, and collaborating with multiple stakeholders. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation and AI to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail.
These roles report to the Director/Head of Communications and work in close partnership with the Product Management function, as well as Alliances, Sales and Marketing teams, to communicate key company news and announcements, and manage perception of Canonical and its range of products.
Location
:
This role will be based remotely in the EMEA region.
What your day will look like
Develop and execute a content marketing strategy that aligns with our business goals, SEO and brand.
Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity.
Ensure content quality, consistency and brand alignment in everything we produce.
Collaborate with our web team to optimize content for search and AI engines, building on proven SEO or GEO expertise.
Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities.
Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams
What we are looking for in you
Excellent communication skills with the ability to influence stakeholders and work across cross-functional teams.
Familiarity with communications and content strategy, including applied knowledge of content marketing and social media.
Proven experience creating authoritative and engaging content, or leading large-scale brand campaigns. Portfolio of written work required.
Strong strategic thinking grounded in consumer insight, audience awareness, and brand understanding.
Passion for messaging quality and written communication.
Technical curiosity, and interest in software technology and its challenges.
A data-driven approach to communications and content, understanding how to measure and present results that are material to the business.
An exceptional academic track record from high school and university.
Business level written and spoken English.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
2-7 years of experience in a relevant field
Nice-to-have skills
Applied knowledge of AEO/GEO and SEO
Experience in B2B technology marketing, communications or related fields
Experience developing content marketing or communications strategies for enterprise technology products
Experience with project management tools like Jira
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
As a Technical Expert, you will own the core build-out of the Operations Automation & Cloud Management Platform, focusing on the
unified management and intelligent orchestration of multi-cloud products
. By integrating with cloud provider APIs (Aliyun, AWS, Azure), the role builds full-lifecycle management capabilities across compute, storage, network, database, and middleware resources—combined with CMDB, Event Center, orchestration engines, and AI / LLM capabilities—to evolve from manual operations toward intelligent control and automated change, continuously improving operational efficiency and stability.
What You’ll Be Doing
Design and develop the Operations Automation & Cloud Management Platform, building
full-lifecycle management capabilities for multi-cloud resources
across compute, storage, network, database, and middleware;
Integrate with cloud provider APIs (Aliyun, AWS, Azure) and Terraform
to enable unified onboarding, automated provisioning, configuration changes, and cost optimization of cloud products;
Own the design and development of core systems including
CMDB, Event Center, and orchestration engines
, building a unified data foundation for resources, configurations, and events, and develop workflow engines, task schedulers, and approval mechanisms;
Build
intelligent cloud management capabilities
, leveraging AI / LLM for intelligent orchestration, change-risk assessment, and capacity/cost prediction, driving the evolution from manual operations to intelligent control;
Explore the application of
AI / LLM in cloud management
, building an intelligent ops assistant (ChatOps / AI Copilot) to support natural-language-driven cloud resource operations and smart ticket handling;
Design and maintain unified RESTful / gRPC interfaces and SDKs, and participate in platform security (OIDC, IAM Role, RBAC, audit) and operations.
What We Look For In You
Bachelor's degree or above in Computer Science, Software Engineering, or related fields;
Proficient in
Java
, familiar with Spring / Spring Boot / Spring Cloud;
Development or integration experience in multi-cloud resource management (Aliyun, AWS, Azure) and cloud provider APIs / Terraform
;
Strong API design and system integration skills, with understanding of distributed architecture;
Experience designing or developing CMDB, orchestration engines, or event centers;
Knowledge of AI / LLM application development (Prompt Engineering, RAG, Agent), able to integrate AI into cloud management and operations scenarios;
Excellent problem-solving skills and strong code-quality awareness.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE TEAM
The Experiments team at Constructor builds an experimentation platform: traffic allocation, exposure logging, metric computation, statistical analysis, and a UI for launching experiments and interpreting results. It’s used both internally and by customers running experiments on production traffic.
We’re scaling customer experimentation usage and investing in making experiments faster, more reliable, and easier to interpret. Unlike boxed experimentation tools, our platform has to support a wide range of customer integrations, traffic patterns, and industry constraints — which makes the engineering problems unusually real-world and high-leverage.
Team: 3 Software Engineers, 1 Data Analyst, an Engineering Manager, and a Product Manager.
THE ROLE
This is primarily a backend role (Python services + data-heavy systems). You’ll occasionally work in the Dash UI and contribute to Spark jobs, but those are not the main focus. We care about correctness, observability, and product usability more than complex infrastructure.
Tech: Python, FastAPI, PostgreSQL, Plotly Dash, PySpark/Databricks, AWS, CloudWatch, Sentry
(Spark work is ~5–10% — we don’t expect you to be a data engineer or own the data platform.)
WHAT YOU’LL DO
- Build and maintain backend services for experiment assignment, logging, and report generation
- Improve scalability, performance, and reliability of experiment reporting pipelines
- Add product-facing features to the UI to help users launch experiments and interpret results
- Take technical ownership of projects: shape solutions, break down work, and drive execution with the team
- Participate in a weekly on-call rotation (investigating occasional issues and answering internal questions)
You’ll collaborate closely with Search/Recommendations engineers, ML/DS partners, and customer-facing teams when needed. This role does not require frequent direct customer calls.
REQUIREMENTS
MUST-HAVE
- Strong experience building and owning production backend services in Python
- Experience with monitoring, alerting, and debugging user-facing systems
- Strong SQL skills and confidence working with data-heavy systems (metrics, logging, analytics)
- Ability to ship maintainable software (tests, code review, incremental delivery)
MINDSET
- You take ownership: you can turn ambiguous problems into an executable technical plan
- You care about building systems people trust and rely on
NICE-TO-HAVE
- Experience with experimentation systems, metrics platforms, or A/B testing workflows
- Experience with PySpark and/or Databricks
- We don’t expect you to already be an expert in experimentation methodology — but we do expect strong backend fundamentals and the ability to ramp up effectively in a data-heavy domain
LOCATION / TIME ZONES
- We’re a distributed team. Preferred time zones are UTC+1 to UTC+7, but we’re flexible
BENEFITS
- 🏝️ Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend - we want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget - refreshed each year for every employee
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 Base salary: $80k–$110k USD, depending on knowledge, skills, experience, and interview results
- 📈 Stock options - offered in addition to the base salary
- 🎉 Regular team offsites to connect and collaborate
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
RELOCATION TO FINLAND (SUPPORTED) | SUPERCELL
We are looking for a passionate and experienced UI/UX Designer to join the Community Team at Supercell. You will help define how players experience Supercell beyond gameplay itself and designing intuitive, polished, and delightful services that reward, inform, and inspire our players. You’ll work across a variety of touchpoints, from in-game news and deep link rewards to web platforms for creators, helping to shape products that players will love for years to come.
This is your opportunity to work with a passionate team that connects millions of players with the games they love, through products like the Community Hub, Community Events, the Creator Program, and Make. The Community Hub is the home for social, creators, and community within our games, and Community Events bring players together through moments like the adidas Starr Cup and KeepBrawlAlive. Our dream is to turn players into superfans by bringing players closer to the games.
As a designer on the Community Team, you’ll collaborate closely with our game teams, community managers, Supercell ID and Store teams, and external partners to create cohesive, player-first experiences. You’ll take ownership of both the visual and UX design of key player-facing services, breaking down complex systems into simple, elegant flows that feel right at home in the Supercell world.
What You'll Be Doing
Design intuitive, polished player-facing services for Supercell’s Community and Creator initiatives.
Create visually outstanding UI and UX that enhance the player experience across web and in-game platforms.
Collaborate closely with game teams, Supercell ID, Store teams, and external digital agencies to deliver seamless and engaging designs.
Take ownership of your projects from early concepts to polished releases, including supporting live operations.
Contribute to the long-term vision of player-facing community services at Supercell.
Help the team with developing new tools and ways of working, including smart AI usage
What You Have
Background in product or UI/UX design, with a proven track record of delivering high-quality, player- or consumer-facing designs.
A portfolio showcasing stunning UI/UX work that drives excitement and engagement.
Exceptional visual skills and creative vision, ideally backed by a background in graphic design and art direction.
Deep understanding of UX principles and the ability to adapt designs based on player feedback and live needs.
Strong information architecture and visual hierarchy skills.
Solid interaction and motion design skills in UI context.
Ability to work independently, take full ownership of your projects, and thrive in a fast-paced, collaborative environment.
Excellent communication skills to clearly share your vision and design rationale across teams.
Experience leveraging AI tools and an innovator mindset
A passion for mobile games and a player-first mindset.
Where You'll Be
This role is based in our Helsinki office. We value a collaborative work environment and genuine human interactions. You will work very closely with our other Helsinki-based teams.
If you are not local, our relocation team would be excited to help you with your move to Helsinki. We provide comprehensive support not only for you, but also for your family!
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
As a Technical Expert, you will own the core build-out of the company's R&D Efficiency Platform, proactively identifying and eliminating risks across the delivery pipeline through CI/CD, DevSecOps, Change Management, and AI-Native upgrades—reducing delivery cost while improving quality and efficiency via platformization and automation.
What You’ll Be Doing
Build core capabilities of the R&D Efficiency Platform and onboard business systems to improve overall engineering efficiency and delivery quality;
Design and optimize CI/CD pipelines (GitLab, Pipeline, ArgoCD), driving standardization, automation, and observability;
Drive the
AI-Native evolution of
CI/CD
, introducing AI Agent / LLM for intelligent code review, pipeline self-healing, smart test orchestration, and change-risk prediction;
Build
DevSecOps capabilities
, embedding Shift-Left Security across the lifecycle with SAST, DAST, SCA, image/secret scanning, and security gates to ensure supply-chain security;
Establish standardized
Change Management
, covering requests, risk assessment, approvals (CAB), canary releases, rollback, and change traceability;
Apply Kubernetes, microservice governance (Nacos, Apollo, Kong), and Aliyun / AWS cloud services to ensure platform stability and scalability.
What We Look For In You
Solid Computer Science fundamentals (OS, networking, distributed systems, data structures & algorithms);
Proficient in
DevOps toolchains
, CI/CD, Kubernetes, and microservice stacks;
Familiar with
DevSecOps concepts
and security toolchains, understanding supply-chain security and compliance;
Knowledge of AI / LLM in engineering-efficiency and CI/CD scenarios, with an AI-Native engineering mindset;
Familiar with the
Java
stack, with broad awareness of multi-language and business-side technologies;
Strong product sense, ownership, and ability to work under pressure;
Fluent English communication for efficient cross-regional collaboration.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.1
In Ireland, the Base compensation range for this role is €117,600 - €141,120. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Ljubljana, Slovenia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
What you’ll be doing
As Sales Associate, you will manage the full sales funnel from first contact through to closing deals and ensuring a smooth handover to the onboarding team. You’ll primarily work on the phone, contacting restaurants and retail stores across
Slovenia
, and will receive training and coaching to grow your skills.
Day-to-day in this role you’ll:
Manage a portfolio of leads and execute systematic outreach
Book and run meetings to acquire new restaurants and retail stores onto Wolt’s platform
Negotiate commercial terms and conditions and collect documentation
Ensure seamless handover of signed partners to the merchant onboarding team
Support the sales team in improving methodologies and processes
Our humble expectations
You’ll do well at Wolt if you:
Have the charm, empathy and honesty to build strong relationships.
Are used to high-performance, high-expectation cultures.
Have a proven track record of making sales and closing deals.
Take a hands-on, proactive approach to getting stuff done and seeing things through.
Have fluent and persuasive written and spoken communication skills in English and Slovenian.
Are entrepreneurial, innovative, and good at solving problems.
Can adapt quickly in a rapidly changing market.
Have 2+ years in partner operations or customer support and a Bachelor’s degree or equivalent, owning end-to-end workflows with on-time delivery.
Are tech-savvy and quick to learn new systems, troubleshooting basic issues and escalating smartly when they exceed scope.
What we offer
An opportunity to work in a fast-growing tech company with a startup mindset
The chance to make a significant impact on the growth and success of our restaurant partners.
A supportive and inclusive team culture that values innovation and continuous improvement.
Opportunities for personal and professional development within a global organization.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
We are seeking a
Marketing Analytics Director
to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves.
As the
Marketing Analytics Director
, you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org.
You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention.
You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals.
What You'll Be Doing
Strategic GTM Partnership:
Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth.
Dual-Track Target Setting:
Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention.
Predictive Modeling and ROI:
Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels.
Data Warehouse Architecture:
Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints.
Causal Inference and Inflection Hunting:
Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in.
Executive Storytelling:
Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed.
Utilizing AI and Automation
Agentic Insights:
Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue.
Autonomous Workflows:
Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies.
Predictive Quality Scoring:
Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively.
What Makes You a Great Fit
8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment.
Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient.
Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses.
Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production.
Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling.
Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards.
Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch.
MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams.
Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain.
Bonus Points For
Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus.
In the US, the OTE compensation range for this role is $
178,503
- $
214,203.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're hiring a Head of Brand to set the direction for how Ramp shows up in the world.
The Brand team — ~10 designers, writers, motion designers, illustrators, and producers today — defines Ramp's identity across every surface our customers see: product launches, integrated campaigns, customer marketing, web, events, social, sales materials, and the product itself. We help the rest of the company move fast and ship beautifully by building the principles, systems, and standards that let us scale.
You'll lead this team. You'll set the visual identity and the voice. You'll build the AI pipelines that turn everyone else at Ramp into a good Brand Designer. You'll report to our VP of Design and work directly with our Co-CEOs to shape the future of the company. You'll also partner closely with leaders across Marketing, Product, Growth, and Recruiting to define strategy and execute against key business priorities.
We're looking for someone who's obsessed with five things:
- Story. How we show up in the world. How we change the conversation around finance. Keeping our why and our customers at the center of everything we do.
- AI. The systems that bake AI into every production capacity, until 90% of the cross-functional brand work is self-serve.
- Operations. Predictable rails for a creative org that ships fast, cherishes feedback, and holds itself accountable — to designers and to partners.
- Craft. Lead by making. Facilitate decisions. Evolve the brand.
- People. Two jobs: build the system that develops and motivates the team we have, and partner with our people team to land the best designers in the world.
Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.
WHAT YOU’LL DO
- Set the direction for Ramp's brand—its identity, voice, and narrative—across product, marketing, recruiting, and every customer touchpoint.
- Lead and grow the team. Recruit exceptional designers and help every member of the team do the best work of their career.
- Build the AI layer for Brand. Create systems and tools that automate production work at scale and empower non-designers to create on-brand assets.
- Build the operating system for Brand: briefs, intake, reviews, decision-making, and production. Make work move fast without sacrificing quality.
- Partner with the Creative Directors across Growth, Demand Generation, and Customer Marketing to set strategy and uphold a high bar for execution.
- Lead by making when it matters—concept development, art direction, brand identity, and creative direction.
- Deliver 2–3 brand-defining initiatives each year that strengthen Ramp's reputation and attract world-class talent.
- Partner closely with Design, Marketing, Product, and executive leadership to ensure the Ramp brand is cohesive across every experience.
- Manage agencies, freelancers, and production partners to extend the team's capacity as needed.
WHAT YOU NEED
- 10+ years of experience in brand design and creative leadership, including at least 3 years leading a brand team at a high-growth technology company or top-tier agency.
- A portfolio of brand work that shaped a company's reputation through identity systems, campaigns, or brand evolutions you led end-to-end.
- A clear point of view on AI in creative production. You've shipped AI-assisted brand work, not just prototypes, and know what should be automated versus where human creativity matters most.
- A track record of building and leading high-performing creative teams. You've hired exceptional designers, developed talent, and built teams that consistently deliver outstanding work.
- Strong operational instincts. You've built scalable creative processes and can describe them clearly.
- Exceptional craft across typography, color, layout, motion, and visual identity, with the ability to elevate the work of others.
- A strategic mindset and strong creative judgment. You can give clear direction, make difficult decisions, and balance speed with quality.
- Comfortable partnering with Marketing, Product, Recruiting, and executive leadership. Excellent written, verbal, and presentation skills.
- Comfortable giving and receiving thoughtful, constructive feedback.
- Kind, curious, generous, low ego, and a great sense of humor!
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: US / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About This Role
This role is for a Web3 security researcher who can act as a public face for CertiK. This means having a strong social media presence, speaking at conferences, and being openly helpful to the wider security community. This doesn't mean you have to have tens of thousands of followers on X, but you do need to be comfortable interacting with the general public. The specific type of security researcher is flexible - contract/chain auditors, pen testers, engineers, and multi-talented individuals can apply. This is a great role for a generalist.
Responsibilities
Work closely with the Web3 Task Force Team to create stronger connections to the blockchain ecosystem.
Speak at conferences about your area of expertise on behalf of CertiK.
Complete interviews about various Web3 security topics.
Perform tasks cross-functionally among the various teams at CertiK.
Support the marketing and feedback collection of CertiK’s products and services.
Requirements
3+ years of experience in the Web3 space.
Strong social media presence and high visibility.
Experience speaking at conferences or in front of large audiences.
Strong technical skills in the areas of web3 security or related fields.
Bonus Points
Large number of social media followers.
Previous experience being the public face of an organization.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE TEAM & ROLE
Ramp's procurement product is changing how companies buy. We've built the fastest intake-to-pay platform on the market — 3x faster than traditional P2P workflows, with AI that automates sourcing, contract extraction, approval routing, and invoice matching in one place. Customers save an average of 16% on vendor spend annually and eliminate 46+ hours of manual purchasing work every month.
As Manager of Procurement Activation, you're the person who makes that real at scale. You'll lead a team of Procurement Activation Specialists working with Mid-Market customers, typically 100 to 999 employees, $50M to $100M in revenue, from discovery and configuration through go-live. Where your ICs work directly with CFOs and controllers to redesign how individual companies buy, you're building the system that makes those implementations excellent, repeatable, and fast.
🎯 WHAT YOU'LL DO
Lead & Develop the Team
- Hire, onboard, and develop Procurement Activation Specialists; own their ramp from week one to full independence
- Run structured 1:1s and coaching that moves ICs from reactive to proactive, and from execution to insight
- Build a team culture where CSMs, AMs, and AEs don't just loop you in on escalations — they come to your team first, before things get complicated
Define & Lead Strategy
- Build the Procurement Activation playbook from the ground up: define what excellent looks like at every stage — discovery, configuration, customer education, go-live — and codify it so the team can execute it consistently and independently
- Turn implementation patterns into structured product feedback Engineering and Product can act on. You're the bridge between what customers experience in the field and how the product gets better.
- Partner with Sales, AM, and CSM leadership to define how procurement deals get handed off, scoped, and resourced — and own those standards across the organization
Operationalize & Scale
- Build the implementation process to survive growth: as Ramp's procurement product ships new capabilities and the customer base expands, you're ahead of what needs to change
- Spot systemic blockers across implementations, drive resolution across functions. Product gaps, handoff failures, coverage issues.
- Represent procurement activation in GTM planning, headcount conversations, and roadmap discussions. This team has a seat at the table because you've earned it!
🧠 WHAT YOU BRING
- Procurement depth that earns the room: you understand procure-to-pay workflows, approval structures, ERP integrations, and vendor management well enough that a Controller or VP of Finance trusts your judgment on the first call.
- Real people development experience: you've managed or closely mentored ICs and can point to specific moments where someone's skills or confidence visibly changed because of how you worked with them. Formal management tenure matters less than the quality of those examples.
- Cross-functional influence without authority: you get alignment from people who don't report to you, communicate clearly at every level — AE, CSM, AM, VP — and hold your position when priorities compete
- You've built something people actually use: a playbook, a training program, an escalation framework — something you created from scratch that outlasted your direct involvement and others adopted as their own
- Writes and speaks with precision: you can walk a Controller through a procurement workflow and brief a VP on why an implementation is stalling, on the same day, in the same register of credibility
🌟 NICE TO HAVE
- Experience in a customer-facing implementation or success role at a procurement software company (Coupa, Zip, Procurify, Stampli, Ivalua, or similar) or working in Procurement at a previous company.
- Familiarity with AP automation, ERP integrations (NetSuite, QuickBooks), or invoice-to-payment workflows
- Background in CS, implementation, or solutions consulting in B2B SaaS
🏆 WHAT SUCCESS LOOKS LIKE
At 6 months: You're onboarding new hires on your own, making customer escalation calls without day-to-day guidance, and you've built a real reputation as the procurement authority inside Ramp.
At 12 months: You're running independently and generating ideas that move procurement forward, not just executing what you inherited. You've influenced product direction based on patterns you spotted in the field. You have genuine relationships across CS, Sales, AM, and Product leadership — not just working ones. And the team you've built has changed how Ramp thinks about what a specialist program can do, with a clear path to doing the same in other product areas.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE TEAM & ROLE
Ramp's procurement product is changing how companies buy. We've built the fastest intake-to-pay platform on the market. 3x faster than traditional P2P workflows, with AI that automates sourcing, contract extraction, approval routing, and invoice matching in one place. Customers save an average of 16% on vendor spend annually and eliminate 46+ hours of manual purchasing work every month.
As a Procurement Product Activation Manager, you're the person who makes that real for our customers. You'll work directly with CFOs, controllers, and finance operations teams to design, configure, and launch Ramp's procurement product — helping them go from broken, manual buying processes to a streamlined system that their entire company actually uses.
This is not a "follow the playbook" implementation role. You'll be redesigning how companies buy things, which requires equal parts process consulting, product expertise, and relationship management.
🎯 WHAT YOU'LL DO
- Own procurement implementation for Commercial and upper Mid-Market accounts from close-won through go-live
- Partner with CFOs, finance ops, IT, and legal stakeholders to map existing procurement workflows and design their future-state on Ramp through a change management process
- When procurement and Bill Pay are both part of the deal, cover both — procurement is the priority, but you carry Bill Pay activation when it's bundled
- Provide structured product feedback to Ramp's Engineering and Product teams based on what you see across implementations — this is a core part of the role
- Partner with AEs and AMs when procurement configuration questions come up pre-close or during expansion
🧠 WHAT YOU BRING
- Real procurement depth: you've lived inside procure-to-pay — whether at a company managing purchasing or at a platform like Coupa, Zip, Procurify, Stampli, or Ivalua. PO creation, approval routing, invoice matching, and ERP sync aren't concepts you read about; they're things you've configured or managed.
- Customer-facing confidence: you run structured discovery, manage calls with multiple decision-makers, and can guide a Controller or AP Manager through a configuration decision without losing their trust
- Strong follow-through: multiple implementations running at once, nothing falls through, customers don't have to chase you
- Moves fast independently: Ramp's product ships constantly. You don't wait for someone to brief you on a new feature — you find it, figure it out, and update your approach.
- Sharp product instincts: you can tell the difference between a user error, a training gap, and a real product limitation — and you say so directly to Engineering and Product, not just "the customer asked for X."
🌟 NICE TO HAVE
- Experience at a procurement software company in an implementation, solutions, or customer success role
- Familiarity with NetSuite, QuickBooks, or other ERP systems and how they integrate with procurement tools
- Consulting background or experience at a company where structured discovery was a core skill. You know how to lead a call and leave with clear requirements
🏆 WHAT SUCCESS LOOKS LIKE
- You're carrying 50–60 active implementations per quarter and customers are hitting go-live on schedule
- Your CSM counterparts know what you're working on and why — handoffs are clean, nothing falls through the cracks between implementation and ongoing success
- You've built or meaningfully improved at least one internal process — a playbook, a feedback loop with Product, a configuration template — that the team uses after you
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Germany (Remote)
São Paulo, Brazil
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