О компании:
Глобальная финтех-экосистема, 16 лет на рынке. Объединяет процессинг платежей, мультивалютные бизнес-счета, BaaS и крипто-шлюзы в единую интеллектуальную инфраструктуру. Сейчас трансформируем инфраструктуру из human-operated финтеха в AI-native financial platform.
О роли:
Ищем Solution Architect / Agentic Systems Engineer Lead в Design Team. Вы будете владельцем технической архитектуры web-продуктов acquiring business line — payment pages, merchant dashboards, marketing websites. Плюс design и реализация AI-powered automation pipelines: от design-to-code до automated QA и design system management.
Ключевые задачи:
— Owner технической архитектуры web-продуктов: Angular SPA, NestJS BFF
— Дизайн API и data flows между frontend и backend (PostgreSQL, MongoDB, Redis, Oracle)
— PCI DSS compliance в payment-facing интерфейсах
— Дизайн и реализация multi-agent pipelines: design-to-code, visual QA, component generation
— MCP-серверы и tool integrations для AI-агентов команды
— Менторство команды, architecture reviews, technical leadership
Что важно:
— 7+ лет в full-stack/backend, из них 2+ года в роли архитектора или tech lead
— Подтверждённый опыт проектирования системной архитектуры (API, data flows, service interactions)
— Production-опыт с PostgreSQL, MongoDB, Redis (schema design, оптимизация, кэширование)
— Hands-on с LLM API
— Понимание agent frameworks и паттернов (MCP, RAG, function calling, multi-agent orchestration)
— Английский B2
Почему это интересно:
— Реальный AI-native стек: multi-agent pipelines, MCP, agentic systems в production.
— Архитектурная свобода + влияние на продукт уровня глобального финтеха.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
At Ramp, people are the single biggest lever on our trajectory, and the bar for who joins this team gets higher every quarter, not lower. We're hiring a Recruiter who treats recruiting as a research discipline as much as a relationship one: someone who can map a market, identify the operators who'll outperform their peers, and run a full-cycle process that wins them.
You'll own end-to-end hiring across Sales and GTM functions, from first conversation through offer close, and partner with GTM leadership to translate ambitious hiring plans into real teams. The recruiters who do this best at Ramp combine craft on the front end (research, identification, calibration) with execution on the back end (closing, candidate experience, pipeline discipline). We're looking for both.
WHAT YOU'LL DO
- Use AI and research to find top talent. You'll build target lists of high performers at peer and aspirational companies using LinkedIn Recruiter, Sales Navigator, Gong signals, internal data, and AI tools like Claude. We expect AI to be part of your daily workflow, not a novelty, but a core part of how you identify, qualify, and reach candidates.
- Calibrate quickly and map the market. For every new search, you'll develop a clear point of view on what "great" looks like, who fits the profile, and where to find them, then share that POV with hiring managers as a written artifact rather than just a slate of resumes.
- Run thoughtful, personalized outreach. The best replies come from outbound that's grounded in real research, a candidate's territory, deal motion, or recent move. We care more about reply rate and onsite conversion than send volume.
- Own the full cycle, from first outreach through offer close, including pipeline hygiene in Ashby, stakeholder updates, and offer construction.
- Close candidates with competing offers. Many of our strongest GTM hires are weighing multiple options, and you'll partner with hiring managers and leadership to build conviction, sequence references, and run a closing motion that wins on substance.
- Be a strategic partner to GTM leaders. Push back when a search is mis-scoped, surface compensation reality early, and translate hiring-manager wishlists into a concrete profile within days.
- Deliver an excellent candidate experience that's fair, transparent, and fast. Feedback is honest; offers move in days, not weeks.
- Improve how we hire by contributing to process changes, comp benchmarking, employer brand, and how Ramp evaluates GTM talent.
WHAT YOU NEED
- 5+ years of full-cycle GTM/Sales or G&A recruiting, ideally in a high-growth or top-tier startup environment where the bar was non-negotiable.
- A real track record of identifying strong talent, not just running searches that closed. Bring examples of candidates you found, ran a process for, and who became top performers.
- Comfort using AI in your day-to-day workflow. You already use LLMs to research candidates, draft personalized outreach, summarize calls, or surface signals from messy data, or you're eager to. We see AI fluency as core to how recruiting works going forward.
- Research instincts. You can articulate why a given candidate is in the top decile of their cohort, not just that they have the right title at the right company.
- Closing skill. You've personally closed senior hires against competing offers from top-tier companies.
- Data literacy. You're comfortable in Ashby (or equivalent ATS) and with funnel metrics, and willing to challenge a hiring manager with the numbers when needed.
- High urgency operating mode. You book next steps on the call, not after, and you own the candidate's experience through to signature.
- Excellent written communication. Your outbound and your candidate updates are the work product, and they should be specific, sharp, and not template-driven.
NICE-TO-HAVE
- Direct experience recruiting AEs, Sales Managers, RevOps, or Sales Leadership at a high-growth fintech, SaaS, or infra company.
- Experience building or contributing to an AI-augmented research workflow.
- Familiarity with Ashby, LinkedIn Recruiter, Sales Navigator, and Gong.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридleadNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Location: Kyiv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams.
The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.
Requirements:
5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role.
Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc.
Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt.
Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management.
Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems.
Experience with secrets management, access control, and credential rotation practices.
Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie.
Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.Strong communication, ownership, task management, and mentoring skills.
Desirable:
Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar.
Experience with streaming platforms such as NATS or Kafka.
Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services.
Experience with compliance frameworks such as SOC 2.Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements.
Experience with disaster recovery planning, backup strategies, incident response, or production fire drills.
Responsibilities:
Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence.
Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience.
Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams.
Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs.
Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes.
Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices.
Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements.
Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage.
Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil.
We offer:
The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Secure Development team ❤️
OpenZeppelin is the security partner of choice for the most important protocols in Web3. Our Secure Development team sits at the intersection of building and breaking: we design, implement, and harden production-grade libraries and smart contracts for leading projects across EVM, Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, and beyond, often as an embedded extension of the client's engineering team.
We work the way the rest of the industry will five years from now. Every developer on the team is a fully AI-native engineer, supported by outstanding internal AI tooling built for every phase of secure development. Developers own their workstreams end-to-end — agents amplify their effectiveness, and peers, security researchers, and external auditors provide rigorous review on every piece of work that ships.
The Canton Network engagement
This role joins an active
24-month, multi-million-dollar commitment
to build the open-source DeFi foundations of the world's most institutional blockchain. You'll deliver production-ready Reference Implementations (privacy-preserving DEX, lending, cross-chain stablecoin settlement, confidential auction launchpad, and more), the OpenZeppelin Contracts Library for Daml that Canton developers will import, and Canton standards implementation.
Within this, you will:
Own features of the OpenZeppelin Contracts Library for Daml end to end, from design through audit: examples include a Timelock, access control, vaults, or token standard support.
Design and implement components of the year-1 Reference Implementations: privacy-preserving DEX, lending protocol, cross-chain stablecoin settlement, and confidential auction launchpad.
Implement and shepherd the OZ Daml versions of CIP-56, CIP-86, CIP-103, future CIPs. Coordinate with Digital Asset on spec evolution and with ChainSafe on middleware alignment.
Present and defend your designs in technical discussions with Digital Asset, the Canton Foundation, and other partners.
Work with OpenZeppelin's security researchers on threat models, audit preparation, and fixes for the components you own.
Use AI systems as core daily tools for research, design, implementation, testing, and security work. Build agents, skills, and workflows, and share what works with the team.
Contribute developer-experience and security feedback upstream into the Canton protocol, Splice, the Daml SDK, and the Splice Wallet Kernel.
Research privacy-preserving DeFi, multi-party authorization patterns, and Canton-specific primitives, and share what you learn with the team.
You have
Production Daml fluency.
You understand templates, choices, controllers/observers/signatories, multi-party authorization, sub-transaction views, and propose/accept patterns as first-class primitives. Running an SV, contributing to Splice internals, governance, or Canton Coin tokenomics.
Canton architecture depth.
You understand the network, not only the code: the Global Synchronizer and private synchronizers, what each party and synchronizer sees in a transaction, smart contract upgrades, and the token standards (CIP-56, CIP-112).
3+ years of smart contract development in production.
This includes hands-on work on Canton or another UTXO-based or privacy-preserving architecture (Cardano, Midnight, Zcash, Aleo, Mina, or similar). You can reason about Canton's privacy boundaries the way an EVM developer reasons about storage slots.
Production DeFi experience.
You have shipped DeFi primitives such as AMMs, vaults (ERC-4626 or equivalent), lending protocols, or cross-chain settlement, and you understand the security pitfalls of each. You know the standard EVM patterns (access control, token standards, lending pools, DEXs), because many Canton standards reuse them.
A security-first mindset.
This is non-negotiable. You build secure code by default, you think adversarially about every line you write, and you find vulnerabilities when you review Daml code. We look for a developer with a security mindset, not a security researcher. Published audits, threat models, or disclosures are a plus.
An AI-native workflow.
Claude Code, Cursor, or equivalent is your daily driver. You know agents, harnesses, and skills, not only autocomplete. You hold AI output to the same standard as a colleague's pull request, and you stay accountable for everything you ship.
Fluency in client-facing communication (English)
Autonomy and proactivity.
Nice to have
Cryptography or financial-engineering background.
Privacy-preserving DeFi rewards both.
Institutional finance and compliance design experience.
Credential gates, multi-party attestation, custody flows, capital-markets microstructure, RWA tokenization, settlement.
Experience running an SV
, contributing to Splice internals, governance, or Canton Coin tokenomics.
Cross-chain interoperability exposure.
Production work with at least one major cross-chain messaging protocol (Chainlink CCIP, LayerZero, Wormhole, Axelar, or similar).
Library / SDK API design taste.
You've built reusable, import-first developer libraries, not just applications. You have opinions on extensibility patterns (hooks, modular components, override points) and on what makes an audited primitive
pleasant
to consume.
Experience applying AI to security work.
You've already used AI as a serious instrument in security workflows: audit assistance, vulnerability research, fuzzing, invariant or spec analysis, static-analysis augmentation, or similar.
Hands-on experience with non-EVM ecosystems.
Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, Move-based chains.
Open-source contributions
to widely-used libraries in the smart-contract or AI-tooling space.
Logistics
Our interview process is designed to be fast (we target ~30 days from first call to offer) while still giving both sides a clear "yes." The full process consists of:
Recruiter interview (30-45 minutes)
Manager interview (60 minutes)
Team interview (45 minutes)
Leadership Interview (30 minutes)
Paid technical work trial
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals.
We understand that our commercial success is linked to our open source DNA and users’ success with our software. As such, we want team members who can effectively leverage this connection and help support the long-term health of our company.
In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone. You will need to know how to use AI as a tool to constantly improve your productivity.
This is a demanding and rewarding role. It is a fast-paced and challenging environment. While our company is growing sustainably, we still have a lot of building and improving to do. And we do this work together with our teammates from more than 15 different countries. We're looking for driven, humble, technically curious people who embrace a team-first attitude and demonstrate extreme ownership. This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry. You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible.
What You’ll Be Doing:
Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
Follow up on inbound leads effectively and efficiently
Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
Use Salesforce and Grafana dashboards for lead and account management and research
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
Consistently meet new business opportunity and pipeline targets
Collaborate with cross-functional teams such as marketing and sales to win as a team
What Makes You a Great Fit:
Fluent in English (written and spoken)
Open to feedback and coaching, always looking for ways to improve
Clear and concise written and verbal communication style
Excellent organizational skills and the ability to prioritize many tasks and demands
Willingness and ability to take on any task - no matter how small or big - with a focus on quality
Resourceful and proactive in an environment that is constantly evolving
Driven by purpose and by winning with a team-first attitude
Located in the Sweden
Bonus Points For:
Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things:
Would you be successful if you were part of our team?
Will you love working here and be a positive influence on your fellow colleagues?
Will you grow professionally and personally during your time here?
We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart.
During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained.
Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview.
Compensation & Rewards
In Sweden, the OTE (On-Target Earnings) compensation range for this role is 530,00 SEK - 564,000 SEK. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals.
We understand that our commercial success is linked to our open source DNA and users’ success with our software. As such, we want team members who can effectively leverage this connection and help support the long-term health of our company.
In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone. You will need to know how to use AI as a tool to constantly improve your productivity.
This is a demanding and rewarding role. It is a fast-paced and challenging environment. While our company is growing sustainably, we still have a lot of building and improving to do. And we do this work together with our teammates from more than 15 different countries. We're looking for driven, humble, technically curious people who embrace a team-first attitude and demonstrate extreme ownership. This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry. You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible.
What You’ll Be Doing:
Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
Follow up on inbound leads effectively and efficiently
Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
Use Salesforce and Grafana dashboards for lead and account management and research
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
Consistently meet new business opportunity and pipeline targets
Collaborate with cross-functional teams such as marketing and sales to win as a team
What Makes You a Great Fit:
Fluent in English (written and spoken)
Open to feedback and coaching, always looking for ways to improve
Clear and concise written and verbal communication style
Excellent organizational skills and the ability to prioritize many tasks and demands
Willingness and ability to take on any task - no matter how small or big - with a focus on quality
Resourceful and proactive in an environment that is constantly evolving
Driven by purpose and by winning with a team-first attitude
Located in the Netherlands
Bonus Points For:
Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things:
Would you be successful if you were part of our team?
Will you love working here and be a positive influence on your fellow colleagues?
Will you grow professionally and personally during your time here?
We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart.
During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained.
Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview.
Compensation & Rewards
In the Netherlands, the OTE (On-Target Earnings) compensation range for this role is 58,750 EUR - 61,850 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform delivers a fully managed, multi-cloud Postgres service designed for the most demanding production workloads. We handle the complexity of provisioning, scaling, replication, and failover - so engineering teams can focus on building their products.
Our customers entrust us with their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Software Engineer to join our Postgres engineering team and help us build a world-class managed Postgres offering.
What's the job to be done?
You will design and build the control plane that provisions, scales, and heals Postgres clusters with minimal customer-visible downtime.
You will build and maintain high availability, disaster recovery, and data protection solutions that keep customer databases safe through infrastructure failures.
You will tune Postgres to operate at scale for some of the largest and most demanding workloads in the world.
You will build tooling and automation for database operations, backup, restore, and migration workflows - and participate in an on-call rotation.
You will work directly with customers to understand their workloads and translate real-world needs into platform improvements.
These attributes best describe you…
You have strong experience building, operating, or maintaining large-scale Postgres deployments in production.
You have an excellent understanding of low-level operating systems concepts including multi-threading, memory management, networking, storage, and performance.
You have strong fundamental computer science skills and can reason about distributed, fault-tolerant systems.
You thrive in a collaborative environment, enjoy mentoring other engineers, and communicate complex technical tradeoffs clearly.
You are self-motivated and can work independently with minimal guidance while making sound technical decisions.
What you will need
5+ years of software engineering experience designing, building, and supporting large-scale systems in production.
Strong proficiency in Go, with experience in other languages like Ruby, Python, Zig or Rust.
Experience building and maintaining distributed, fault-tolerant services.
Working knowledge of Kubernetes and containerized applications.
Experience building and operating distributed systems at scale.
What else will help you be successful
Experience building or operating a database-as-a-service or managed database platform.
Experience with connection pooling and proxy layers for Postgres.
Experience with cloud platforms (AWS, GCP, Azure) and infrastructure-as-code.
Contributions to open-source projects, especially in the Postgres or database infrastructure space.
Experience working with remote, geographically distributed teams.
Previous experience at a high-growth technology company.
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $120,000 - $290,000 USD
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an engineer to drive the evolution of OrioleDB https://www.orioledb.com and its collaboration with the upstream PostgreSQL community. OrioleDB is a next-generation storage engine for PostgreSQL, and this role sits at the intersection of database internals, open source community work, and Supabase's managed Postgres platform.
This role requires strong working overlap with Americas time zones due to production support and on-call responsibilities.
What you'll work on
- New OrioleDB features. Design and implement new capabilities in OrioleDB — for example, native index access methods (GiST, GIN, HNSW for pgvector), disaster recovery tooling, and other storage-engine-level features that expand what OrioleDB can do.
- Stability. Strengthen OrioleDB's reliability through deeper test coverage, fault injection, crash and recovery testing, and improvements to CI infrastructure. Ensure regressions are caught early and that OrioleDB behaves predictably under stress, replication, and failure scenarios.
- Upstream collaboration. Contribute changes directly to PostgreSQL core. Part of OrioleDB lives as a patch on top of PostgreSQL — moving the right pieces upstream shrinks what we maintain ourselves and benefits the wider community. This happens through PostgreSQL's open development process: the pgsql-hackers mailing list, public code review, and commitfests.
- Supabase integration. Work with Supabase's Postgres team to ensure OrioleDB fits naturally into Supabase's managed offering and roadmap.
YOU WILL:
- Design, implement, and test new OrioleDB features and integrate them cleanly with PostgreSQL's planner, executor, and surrounding subsystems.
- Build out and maintain test infrastructure: regression suites, fuzzing, randomized testing, crash and recovery testing, and CI pipelines.
- Identify and prepare patches suitable for upstreaming to PostgreSQL core.
- Improve performance, resilience, monitoring, and operational tooling for production use.
- Debug and resolve complex issues in low-level C code, including in storage, replication, indexing, and query execution paths.
- Participate in design discussions, architecture reviews, and code reviews — both inside Supabase and in the PostgreSQL community.
- Write clear technical documentation, design notes, and upstream proposals.
- Contribute to troubleshooting, analyzing, supporting and maintaining OrioleDB in production deployments. This can include answering support ticket requests, an on-call rotation, and supporting our team members in troubleshooting and fixing live customer production databases.
YOU ARE:
- An existing PostgreSQL core contributor or have equivalent experience in Database internals.
- An expert C programmer with 8+ years of production experience with focus on low-level systems programming
- Deeply familiar with PostgreSQL’s codebase, build system, and extension APIs.
- Have experience designing or implementing database storage engines, index structures, or query execution components.
- Comfortable contributing to community‑driven, upstream open source projects.
- Proficient in debugging and profiling complex C code in a database context.
- Able to write clear technical documentation and explain design trade‑offs.
- A strong communicator, committed to an open and collaborative development process.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Matt Wensing, VP of Product & Design at
Customer.io
, and I'm looking for a Principal Product Designer. Principal Product Designer is the highest individual contributor design role at
Customer.io
. This person shapes the design vision for the company and influences how design is practiced here — through their own craft, through the standards their work sets, and through the partnerships they build with product and engineering leadership.
Customer.io
is in a transformational moment: executing against a strong current product while redesigning what the product is and how it's experienced by a new generation of builders. This role has to straddle both — delivering quality and coherence in what exists today while driving the vision for where things go.
This is not a management role, but it's a leadership role in the fullest sense. Their influence is felt company-wide — in the product, in the culture, and in who we hire.
About you
You have a fully formed point of view on how AI changes what software means — for the people who use it, the people who build it, and the agents that increasingly operate it. You have the conviction to put that view to work across a product and an organization. You lead through clarity and example, give candid feedback that improves the work, and operate with humility and curiosity even outside your own expertise.
What we value
Leads through clarity and example, not control.
You shape culture through your own practice — not top-down direction.
Candid craft feedback.
You give feedback that improves the work, even when it's uncomfortable.
Humility and curiosity.
You operate with openness, especially in areas outside your expertise.
Amplifying others.
You raise the impact of people across the whole company — not just the design team.
Bias for craft.
You stay close to the work by choice, and that proximity is how you lead.
Some things you'll do
Shape and communicate a design vision for
Customer.io
's product as a whole
— the coherent, long-range picture of what excellent looks like for our customers, brought into rooms where product direction gets set
Drive the strategic direction of Pluma
, our design system — architecture, evolution, deprecation decisions, and the principles that govern how it scales
Close the gap between design intent and shipped product
— stay close enough to implementation to catch divergence, and fix it directly when code is the right tool
Design for builder and developer audiences
— CLI-native flows, API-first onboarding, and interfaces built for people who type before they click
Lead the design of agentic and human-AI surfaces
across the product — develop the philosophy and advocate for the standards
Partner with product and engineering leadership on product strategy
— bring design into the conversation before direction is set, not after
Develop and advocate for
Customer.io
's AI product design philosophy
as a framework the whole team builds from
Lead design review for major initiatives
and bring accountability for quality and coherence across what ships
Develop Staff designers
through direct mentorship, critique, and the clarity of your own example
Contribute to hiring and calibration
— assess candidates with conviction and help the team develop a shared language for what excellent looks like
What we're looking for
10+ years of product design experience
with a portfolio demonstrating design vision and organizational impact, not just individual craft
Track record of
shaping design direction at the company level
— influenced what gets built and why, not just how it looks
Designed for developer and builder audiences
— CLI, API-first onboarding, or infrastructure-native products
Developed point of view on AI and agentic product design
— has shipped AI-native interfaces and can articulate a philosophy on interaction models for agentic and delegated use
Contributed to a design system at the strategic level
— shaped what it should be and shouldn't be, and advocated for those decisions over time
Operates with influence without authority
— track record of aligning product, engineering, and exec leadership around a design direction without a management title
Has raised the craft bar at an organizational level
— through critique culture, standards, and the example others internalize
Executive-level communication
— connects design decisions to customer impact, product differentiation, and business outcomes
B2B SaaS depth
— understands complex, data-heavy products and has opinions about where the interaction model breaks
Compensation & Benefits
We believe in transparency. The starting salary for this role is
$245k-$276k USD
, depending on experience and subject to market-rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks of paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
30 minute call with Recruiter
45 minute call and portfolio review with Hiring Manager
30 minute call with cross-functional partner
60 minute design case call with members of the design & tech team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions, please contact
jobs@customer.io
.
Join us!
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
This team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Sales Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
You'll work on some of the hardest problems in applied AI alongside customers. This is not demos or research, but helping teams build systems they rely on in production. The feedback loop is fast, the impact is visible, and your work directly shapes how AI agents are built in the real world.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
- This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement
WHAT YOU’LL BRING
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S:
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION
Annual OTE range: $185,000–$315,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Задачи:
— Разработка desktop приложений на TypeScript + React (Electron / Tauri).
— Работа с Node.js, WebSocket, стримингом и очередями.
— Интеграция топовых AI-провайдеров и работа с локальным инференсом.
— Создание функционала AI-агентов (tool calling, automation, sub-agents).
— Интеграции с Telegram, Discord, Slack и WhatsApp.
— Релизы, CI/CD и обеспечение качества продукта.
Требования:
— 2+ года коммерческого опыта с TypeScript, Node.js и React.
— Реальный опыт работы с Electron или Tauri.
— Уверенное владение WebSocket, Docker и GitHub Actions.
— Активное использование AI-инструментов в работе.
— Английский для чтения документации и рабочих задач.
Будет плюсом:
— Знание Python (FastAPI), MCP и опыт LLM-интеграций.
— Опыт с Playwright или нативными API macOS/Windows.
Условия:
— Работа в офисах в Санкт-Петербурге и Москве.
— 28 дней отпуска.
— Компенсация профессионального обучения и курсов.
— Гибкое начало рабочего дня.
— Работа над передовым продуктом в сфере искусственного интеллекта.
— Постоянный обмен опытом и возможность быстрого роста.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
Compute https://supabase.com/compute is our newly launched microVM architecture for running agentic workloads, operating alongside our existing Edge Functions https://supabase.com/docs/guides/functions service for server-side TypeScript functions distributed globally at the edge.
We want developers to be able to build truly global applications by distributing both compute and data globally. Infrastructure concerns like regions, cold starts, CPU and memory provisioning should fade into the background so developers can focus on iterating on business logic, and fast, flexible runtimes a growing range of agent-driven code.
We are looking for experienced and passionate engineers to help us go further in this vision.
WHAT YOU’LL OWN
- Help build & architect the Supabase Compute platform, built on Firecracker microVMs.
- Implementing monitoring, alerting, and OpenTelemetry tracing across the runtime, then using that visibility to drive optimizations that improve latency and reliability of the service.
- Working closely with the Firecracker, Deno, and other open-source teams, contributing to upstream and relaying our users' requirements.
- Participating in an on-call rotation to keep Compute healthy in production.
- Help manage and improve features like scheduled functions, background tasks, WebSockets streaming, ephemeral file storage, and custom routing.
- Integrating Compute more tightly with the rest of the Supabase stack — Auth, Postgres, Storage, and Realtime.
- Expanding the Compute runtime to support more use cases (AI inference, MCP servers, hosting simple websites, URL shorteners).
- Improving the DX of developing and debugging Compute locally through the Supabase CLI, including DevTools integration, logging, and production parity.
WHAT YOU’LL BRING
- At least 5 years of backend or systems engineering experience, with strong fluency in Rust and TypeScript.
- Experience with Firecracker, V8 Isolates, Deno, and related runtime isolation technologies .
- Experience operating infrastructure at scale — Kubernetes, AWS (EC2/Lambda/MicroVM), Cloudflare Workers, Redis, or comparable systems.
- A strong vision for how compute and data can be pushed to the edge.
- Bonus: experience building developer-facing CLIs or front-end tooling that sits on top of an infrastructure product.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The DHI Content team builds and maintains Docker Hardened Images: a catalogue of security-hardened system packages, container images and Helm charts designed to be minimal, up to date and safe to use in security-conscious and regulated environments.
This is a supply-chain and open-source maintainer role rather than a conventional backend engineering role. You will work across upstream OSS projects, package and image definitions, Helm charts, Kubernetes, integration tests, vulnerability remediation and the controls that prove content is ready to publish. The work is broad by design: customers should be able to select hardened packages and images and, where relevant, deploy them through hardened charts without the pieces drifting apart.
We are moving DHI content production towards a machine-first factory. Routine work should begin with a machine-produced change and pass through automated build, test, policy and review controls. Engineers add the most value by handling difficult ecosystems, making security judgements, improving standards and turning repeated human corrections into better tooling. You will use AI-assisted engineering extensively, but remain accountable for the evidence and quality behind every result.
As a Senior Supply Chain Security Engineer, you will own substantial content and improvement work from upstream discovery through release and ongoing maintenance. You will be expected to close the loop on customer and security outcomes, not only submit individual definition changes.
SUCCESS IN THIS ROLE LOOKS LIKE
You will succeed by becoming a trusted end-to-end owner for hardened content. Within your first year, you should have delivered complex new or updated DHI content across packages, images and Helm charts, improved the factory or its quality gates, reduced recurring manual work and raised the capability of the engineers around you.
RESPONSIBILITIES
- Author and maintain definitions for hardened system packages and container images, including build steps, upstream tracking, multi-architecture support and reproducibility controls.
- Adapt and maintain upstream Helm charts so they work correctly with DHI images under non-root, restricted and production-shaped Kubernetes security constraints.
- Track upstream releases, semver patterns, monorepos, dependency chains and breaking changes, then make pragmatic decisions about when to update, patch, pin or deviate.
- Triage and remediate vulnerabilities across OS packages, application dependencies, images and charts, including VEX and no-upstream-fix cases that require explicit security judgement.
- Write and improve Go-based integration tests, validators and policy checks that prove packages, images and charts behave correctly in real environments.
- Review human-authored and machine-authored pull requests against DHI standards, distinguish blocking issues from advice and give contributors a clear path forward.
- Improve the DHI Factory by converting repeated work, review corrections and escaped defects into automation, tests, validators and reusable authoring patterns.
- Help classify work into deterministic, specialist and judgement paths so people spend time where their expertise changes the outcome.
- Partner with Product, Security, Support and customer-facing teams to turn demand and incidents into prioritised content and durable improvements.
- Engage constructively with upstream maintainers when hardened deployment requirements expose issues or useful improvements.
- Participate in the team's paid on-call rotation and drive learning from customer escalations, failed builds and content defects.
- Communicate decisions, risks and progress clearly in a remote, async-first environment.
QUALIFICATIONS
REQUIRED
- Strong experience with containers, Linux and Kubernetes in production or production-shaped environments.
- Practical experience reading, adapting or maintaining Helm charts and diagnosing how chart templates, values and workload security settings affect deployment behaviour.
- Experience maintaining software you did not originate, such as Linux packages, container images, open-source integrations, charts or a comparable downstream distribution.
- Strong YAML and configuration-review skills, including care for conventions, consistency and downstream impact across a large catalogue.
- Working knowledge of container and Kubernetes security, including non-root execution, UID and GID, capabilities, filesystem restrictions, image layers and multi-architecture builds.
- Practical programming ability in Go or a comparable language, sufficient to write and review integration tests, validators and content automation.
- Experience tracking upstream releases and reasoning about semver, breaking changes, dependency graphs and reproducible builds.
- A maintainer mindset: you catch drift, improve patterns for the next contributor and consider the effect of a change across many downstream consumers.
- Familiarity with GitHub-heavy open-source workflows, including pull requests, review, release tracking and upstream contribution.
- Comfort using AI-assisted engineering critically while retaining ownership of security assertions, test evidence and release quality.
- A strong operational mindset and clear written and spoken communication suited to a remote, async-first company.
HELPFUL, BUT NOT REQUIRED
- Experience as a maintainer for Alpine, Debian, Fedora, Wolfi, Homebrew or another package ecosystem.
- Helm chart authorship or meaningful contribution to an upstream chart.
- Experience with SBOMs, VEX, SLSA, Sigstore, cosign, provenance or artefact signing.
- Experience with apk, deb, rpm, Go modules, Maven or Gradle, npm, pip, Cargo or other dependency ecosystems.
- Experience building automation for package, image or chart creation, validation and release.
- Experience with FIPS, FedRAMP, PCI or other regulated and security-conscious environments.
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on the DHI catalogue, its package, image and chart definitions, the DHI Factory and the team's definition of done.
- Pair across both image and Helm chart work and ship a useful production change.
- Learn the build, test, signing, publishing and vulnerability-remediation workflows.
- Take part in reviews and an incident, escalation or failed-build learning session.
FIRST 90 DAYS
- Own a complex image and chart addition or update from upstream analysis through release.
- Resolve a meaningful CVE, dependency or compatibility problem with clear evidence and customer impact in mind.
- Improve at least one factory control, integration test, validator or reusable content pattern.
- Review across artefact types and help another engineer take on a broader piece of work.
ONE YEAR OUTLOOK (FIRST YEAR)
- Be a trusted senior owner across hardened packages, images and Helm charts.
- Deliver material catalogue growth or quality improvements without increasing human effort linearly with demand.
- Reduce recurring manual work by moving a class of changes into a proven automated path.
- Improve DHI's security posture, content availability and release reliability for customers.
- Raise review quality and grow the team's ability to work across artefact and dependency ecosystems.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
Canada: CA$210,627 – CA$341,690 + equity
United States: $154,600 – $250,800 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Europe; Brussels; Munich; London; Edinburgh; Paris; Berlin; United Kingdom; France; Frankfurt; Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows.
You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Americas Remote
Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry.
You don't need email experience to apply.
We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it.
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better.
A healthy skepticism for "the way things are done"
You bring rigor and creativity. Best practices matter — but never more than forward motion.
What You'll Do
Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards
Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines
Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring
Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth
Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability
Own problems end to end — from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What We're Looking For
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish
Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load
Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Nice to have:
Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
Application — We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Karamoja, Uganda.
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title: Field Officer
Location: Karamoja District, Uganda
Reports to: Associate Field Manager
Overview:
The Field Officer will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. The Field Officer will carry out and support a variety of field activities, depending on his / her team assignment and GiveDirectly’s needs on any given day. In short, the Field Officer will be responsible for executing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model. The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model.
Core responsibilities by team:
Census team
Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions.
Explain GiveDirectly’s program to eligible households
Meet with the village elders and guides to understand village boundaries
Coordinating with team members, visit every household in the village, excluding none
Complete census surveys with accurate data using digital tools
Registration team
Provide cell phones as necessary
Ensure someone in the household is ready to operate the phone to access transfers
Identify and eliminate ineligible households
Complete surveys with accurate data using digital tools accurate data
Reinforce information about GiveDirectly’s program to eligible households
Explain safety and readiness information to recipients
Ensure someone in the household is ready to operate the phone to access transfers
Identify and eliminate ineligible households
Follow-up team
Follow up surveys: call or visit recipients to administer a survey to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems
Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary
Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call or visit the recipients and advise them on how to register
Adverse events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc.
A Field Officer will be a member of one of these teams as assigned depending on the organisation’s needs.
Desired qualifications:
Language requirement: Ngakarimojong
Possess at minimum a bachelors degree in relevant fields
Previous working experience in Humanitarian sector ( at least 1 year)
Computer and mobile device data entry ability or experience (Commcare, Salesforce, Google suit package )
Empathy, honesty, and the highest standards of integrity
Strong interest in advancing the distinctive values and mission of GiveDirectly
Patience and good judgment in resolving recipient problems
Previous working experience in the field with vulnerable communities (1-2 years minimum)
Physical fitness and ability to cope with difficult weather conditions or terrain
This is a field based, short term contract (3 months) role and applications will be processed on a rolling basis.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
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Candidate Application Prep Guide
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Referrals
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. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Canada; Calgary; Vancouver; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
This role will focus on breaking down engineering tasks such as reporting, component search and handling of material billing/information into individual steps that can be tackled through tool use. Your breakdown will teach the Cohere model the logic needed to complete each task.
Please Note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 month contract.
As a Data Annotation Specialist, you will:
- Evaluate the model's ability to respond to engineering procedures and workflows
- Task models to complete engineering tasks along with verified information to evaluate the accuracy of the model's responses
- Label, proofread, and improve machine-written and human-written engineering-related outputs.
- Follow our style guide, and make recommendations on unique situations that fall outside of its scope.
You may be a good fit if you have:
- 3+ years of industry experience working in engineering fields (civil, mechanical, electrical, chemical)
- Technician/engineering specialist training and experience preferredAn education background in engineering (Bachelors, Masters or similar)
- Experience on medium-large scale engineering projects involving designing, prototyping and manufacturing components and/or experience in post-graduate research lab
- Experience with CAD software, material billing and product lifecycle management (PCMs) can be a plus
The Candidate Journey:
- Initial Screening: Our Talent Team will review your application.
- First Assessment: If selected to move forward, you’ll receive a multiple-choice assessment by email.
- Second Assessment: Candidates who achieve a passing score will be contacted by a member of our team to complete a more comprehensive assessment focused on their area of expertise.
- Video Screen: If selected to move forward, you’ll have a short video call with a member of our Operations Team.
- Final: Selected candidates will receive an Independent Contractor Agreement.
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
ОфисleadKyiv
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