Location: United States; Phoenix; Seattle; California; Denver
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States.
In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory..
We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment.
As an Account Executive, you will:
- Drive net-new customer acquisition through targeted outbound activity, senior leader engagement, and relationship building across SLED organizations.
- Develop and execute a sales plan and prioritization for the SLED market in your territory, identifying pathways and partners to scale growth regionally.
- Act as a trusted advisor and thought partner to SLED customers and prospects by understanding their goals and shaping AI solutions that deliver measurable value
- Work closely with channel and local partners, particularly Distributors and VARs as well as major system integrators to scale outreach, accelerate adoption, and maximize customer success
- Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships
- Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions
- Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth
- Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment
You may be a good fit if you have:
- 5+ years of direct public sector sales experience in the SLED Market, with a proven track record of closing $2M+ annual quotas.
- Deep knowledge of SLED procurement cycles and decision-making processes, how to work with resellers, VARs and distributors.
- Established regional network, including state and local departments and agencies, prime contractors, and industry associations.
- Experience selling SaaS, AI/ML, or enterprise software solutions to government clients.
- High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up
- Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals
- Creativity and strong technical acumen to structure unique, mutually beneficial partnerships
- Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences
- Preference given to candidates within California, Texas, Washington, Arizona and Colorado with willingness to travel (25-35%).
Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Atlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Lagos, Nigeria
Who We Are
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Senior Risk Analyst (Portfolio Risk) is responsible for driving portfolio risk analytics, credit performance monitoring, Expected Credit Loss (ECL) modeling, impairment analysis, and value-added risk initiatives that optimize portfolio performance and profitability.
The role partners closely with Risk, Finance, Product, Collections, and Technology teams to deliver actionable portfolio insights, automate reporting, improve decision-making, and support strategic initiatives such as Risk-Based Pricing (RBP), digitalization, and portfolio optimization.
This role is ideal for someone with strong analytical capabilities, deep knowledge of retail lending portfolios, IFRS 9/ECL methodologies, and the ability to translate complex data into business recommendations within a fast-paced financial services environment.
What You Will Do
Monitor and analyze portfolio performance across all lending products, identifying emerging risks, trends, and business opportunities.
Develop, automate, and maintain portfolio risk dashboards, management reports, and executive reporting.
Lead value-added portfolio initiatives including Risk-Based Pricing (RBP), digitalization, and portfolio optimization projects.
Deliver timely, accurate, and insightful reporting to support strategic and operational decision-making.
Own the portfolio Expected Credit Loss (ECL) and impairment analysis in accordance with IFRS 9 requirements.
Provide profitability analysis by evaluating impairment costs, portfolio performance, and P&L contribution across each lending product.
Support forecasting of credit losses, provisions, and portfolio performance under different economic scenarios.
Design and enhance portfolio monitoring frameworks, early warning indicators, and risk performance metrics.
Collaborate with Data, Finance, Product, Collections, and Technology teams to improve data quality and reporting automation.
Build automated reporting solutions and improve data infrastructure to reduce manual processes.
Conduct deep-dive analyses into portfolio trends, customer behavior, segmentation, and credit performance.
Perform portfolio stress testing, sensitivity analysis, and scenario modeling.
Support regulatory reporting, internal audits, and governance requirements relating to portfolio risk.
Recommend risk policy enhancements based on portfolio performance and analytical findings.
Maintain documentation for portfolio methodologies, reporting processes, and analytical models.
Drive continuous improvement initiatives across portfolio analytics and reporting capabilities.
Requirements
What You Bring
Educational Qualification
Bachelor's degree in Statistics, Mathematics, Economics, Finance, Accounting, Computer Science, Engineering, or a related quantitative discipline.
Master's degree is an added advantage.
Professional Certifications
FRM (Financial Risk Manager) – preferred.
CFA (Chartered Financial Analyst) – an advantage.
ACCA, ACA, or equivalent accounting qualification is beneficial.
IFRS 9 or Credit Risk certifications are an added advantage.
Microsoft Power BI, SQL, Python, SAS, or Data Analytics certifications are desirable.
Experience
Minimum of 5–7 years of experience in Portfolio Risk, Credit Risk Analytics, Risk Modelling, or Financial Risk.
Experience within banking, fintech, consumer lending, digital lending, or financial services.
Demonstrated experience with IFRS 9, Expected Credit Loss (ECL), impairment analysis, and portfolio monitoring.
Experience building automated reporting and portfolio dashboards.
Experience supporting senior management with portfolio performance insights and strategic recommendations.
Professional Competencies
Strong knowledge of portfolio risk management principles and retail lending products.
Deep understanding of IFRS 9, ECL methodologies, impairment calculations, and provisioning.
Strong analytical skills with experience interpreting large datasets and translating insights into business actions.
Advanced proficiency in SQL, Excel, Power BI, Tableau, Python, SAS, R, or similar analytical tools.
Strong understanding of P&L drivers, portfolio profitability, and financial performance analysis.
Experience designing portfolio monitoring frameworks and early warning indicators.
Ability to automate reporting processes and improve reporting efficiency.
Strong knowledge of credit risk metrics including PAR, Roll Rates, Vintage Analysis, Loss Rates, Recoveries, and Collections performance.
Excellent presentation, communication, and stakeholder management skills.
Strong attention to detail with the ability to influence strategic decision-making through data.
Ability to manage multiple priorities within a fast-paced environment.
This Role Is Ideal For You If:
You enjoy transforming complex portfolio data into strategic business insights.
You are passionate about credit risk analytics, portfolio optimization, and automation.
You enjoy improving reporting efficiency through digitalization and data-driven solutions.
You thrive in solving complex business problems using analytics.
You enjoy collaborating across Risk, Finance, Technology, and Product teams.
You want to influence credit strategy and portfolio performance at scale.
You May Not Enjoy This Role If:
You prefer operational roles over analytical and strategic work.
You are uncomfortable working with large datasets and complex financial models.
You dislike automation, reporting, or continuous process improvement.
You prefer highly repetitive work with limited opportunities for innovation.
You are not interested in financial performance, impairment, or portfolio optimization.
Benefits
What's In It For You
Opportunity to shape portfolio strategy within a leading fintech organization.
Direct ownership of portfolio analytics, IFRS 9 reporting, and risk insights that influence executive decision-making.
Exposure to large-scale digital transformation, Risk-Based Pricing (RBP), and advanced analytics initiatives.
Opportunity to collaborate with Risk, Finance, Product, Data, Engineering, and Executive Leadership teams.
Continuous learning, professional certification sponsorship, and career development opportunities.
Competitive compensation and the opportunity to solve complex, high-impact credit risk challenges.
Location: Lagos, Nigeria
Who We Are
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Senior Anti-Fraud & Credit Policy Manager leads the Bank's Credit Policy and Fraud Prevention function, ensuring robust controls across customer onboarding, loan origination, and portfolio management. The role is responsible for developing and optimizing fraud prevention strategies, KYC controls, credit policy rules, and fraud detection models while safeguarding the business against financial crime and operational losses.
The successful candidate will oversee anti-fraud systems, external risk data providers, blacklist management, and continuous monitoring of fraud attacks. Working closely with Risk, Credit, Product, Operations, Technology, Compliance, and Data Science teams, this role will drive automation, enhance decisioning frameworks, and strengthen fraud prevention capabilities across the lending lifecycle.
This role is ideal for someone with extensive experience in fraud risk management, credit policy, digital lending, and data-driven decisioning within banking or fintech.
What You Will Do
Lead the design, implementation, and continuous improvement of credit policies and anti-fraud strategies across all lending products.
Develop, monitor, and optimize KYC, customer verification, and fraud prevention controls throughout the customer lifecycle.
Design, implement, and fine-tune fraud detection rules, cross-match models, and decision engines to improve fraud detection while minimizing false positives.
Manage fraud prevention platforms and decisioning systems to enhance approval quality and customer experience.
Oversee relationships with external risk data providers, including credit bureaus, identity verification providers, device intelligence, and fraud intelligence vendors.
Evaluate the effectiveness of third-party fraud and identity solutions and recommend enhancements where necessary.
Own and maintain customer, device, identity, and merchant blacklists, ensuring timely updates and governance.
Monitor fraud trends, emerging threats, attack patterns, and suspicious activities across digital channels.
Lead daily fraud monitoring, investigate fraud incidents, and coordinate rapid response actions to mitigate losses.
Develop fraud dashboards, KPIs, and management reports to support executive decision-making.
Conduct root cause analysis of fraud events and implement preventive controls.
Collaborate with Product, Engineering, Data Science, and Operations teams to implement new fraud controls and policy enhancements.
Review lending policies and recommend updates based on portfolio performance, fraud trends, regulatory changes, and business strategy.
Support internal and external audits, regulatory examinations, and compliance activities relating to fraud prevention and credit policy.
Ensure all fraud prevention activities comply with regulatory requirements and internal governance standards.
Lead continuous improvement initiatives through automation, analytics, and advanced fraud detection techniques.
Requirements
What You Bring
Educational Qualification
Bachelor's degree in Computer Science, Information Technology, Mathematics, Statistics, Economics, Finance, Accounting, Engineering, or a related discipline.
Master's degree is an added advantage.
Professional Certifications
Certified Fraud Examiner (CFE) – preferred.
Certified Anti-Money Laundering Specialist (CAMS) – an advantage.
Certified Risk Management Professional (CRMP), FRM, or equivalent certifications are desirable.
Professional certifications in Data Analytics, SQL, Python, SAS, or Power BI are an added advantage.
Experience
Minimum of 6–8 years of experience in Fraud Risk Management, Credit Policy, Financial Crime, Credit Risk, or Digital Lending.
At least 3 years in a leadership or senior specialist role.
Experience within banking, fintech, consumer lending, or financial services.
Hands-on experience managing fraud prevention systems, KYC platforms, and rule-based decision engines.
Experience working with external fraud intelligence, identity verification, and credit bureau providers.
Professional Competencies
Strong knowledge of digital fraud prevention, financial crime, and credit policy management.
Deep understanding of KYC, Customer Due Diligence (CDD), identity verification, and fraud risk controls.
Experience designing and optimizing fraud rules, scorecards, cross-match models, and decision engines.
Strong understanding of fraud attack vectors, synthetic identity fraud, account takeover, device fraud, application fraud, and first-party fraud.
Experience managing external risk data providers and integrating third-party fraud solutions.
Strong knowledge of blacklist management, fraud monitoring, and fraud investigation processes.
Proficiency in SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Strong analytical and problem-solving skills with the ability to identify emerging fraud patterns.
Excellent stakeholder management, communication, and leadership skills.
Strong understanding of regulatory requirements relating to fraud prevention, AML, KYC, and consumer lending.
Ability to balance fraud prevention with customer experience and business growth.
This Role Is Ideal For You If:
You enjoy building robust fraud prevention and credit policy frameworks.
You are passionate about protecting customers and the business from financial crime.
You enjoy analyzing fraud patterns and improving decision engines through data.
You thrive in fast-paced, technology-driven lending environments.
You enjoy collaborating across Risk, Compliance, Product, Engineering, and Operations teams.
You are motivated by solving complex fraud challenges using analytics and technology.
You May Not Enjoy This Role If:
You prefer operational processing over strategic risk management.
You are uncomfortable making high-impact risk decisions.
You dislike working with fraud analytics, rule optimization, and large datasets.
You prefer environments with limited change and innovation.
You are not interested in regulatory compliance, fraud prevention, or credit governance.
Benefits
What's In It For You
Opportunity to lead fraud prevention and credit policy for a fast-growing fintech organization.
Ownership of fraud strategy, KYC controls, and credit decisioning frameworks that directly influence portfolio quality and customer trust.
Exposure to advanced fraud technologies, digital identity solutions, and analytics-driven decisioning.
Opportunity to collaborate with Risk, Product, Engineering, Data Science, Compliance, and Executive Leadership teams.
Continuous learning, professional certification support, and career development opportunities.
Competitive compensation and the opportunity to solve complex, high-impact fraud and credit risk challenges.
Location: Pune, India
About Flosum
Flosum is at the forefront of innovation in the Salesforce DevOps ecosystem. Our comprehensive, Salesforce-native solution integrates version control, continuous deployment, automated merge tools, and deep code analysis—enabling development teams to move faster with confidence.
Beyond DevOps, Flosum offers enterprise-grade Disaster Recovery and a cybersecurity framework purpose-built for Salesforce, empowering organizations to fully embrace DevSecOps. Our platform is trusted by developers, architects, admins, and CIOs to meet both technical and compliance demands—all within the Salesforce ecosystem.
If you’re excited by the idea of contributing to a high-growth SaaS company with proven impact and powerful technology, we’d love to meet you.
About You
You’re an energetic, curious, and results-oriented individual eager to grow your career in tech sales. You’ve had early success in prospecting or sales development and are already used to carrying a quota and exceeding targets, now is the time to take your game to the next level. You thrive in fast-paced environments, are highly coachable, and bring both grit and empathy to your work.
You are:
Driven, self-motivated, and excited to learn.
Organized and detail-oriented—able to manage your time and leads effectively.
Collaborative and team-minded, with strong interpersonal skills.
Comfortable with ambiguity and resourceful when facing challenges.
Passionate about starting a career in SaaS or the Salesforce ecosystem.
Bonus Points If You Have:
Salesforce certifications or admin experience
Familiarity with tools like Outreach, Cognism, Lusha, or Qualified
Exposure to DevOps, cybersecurity, or Salesforce development environments
Multilingual proficiency to support global outreach
Requirements
What You’ll Be Doing
We’re growing our in-office team in Pune and we are building the sales team who will work closely with peers and sales leaders to build a qualified pipeline for our global sales teams. This role is Office based in Pune and the customers we are targeting will be largely in North American Time zones therefore you will need to be flexible to cover these hours.
In this role, you will:
Prospect into Salesforce customers via phone, email, and LinkedIn
Respond quickly and professionally to inbound leads
Qualify prospects by understanding their current challenges, goals, and fit
Schedule discovery calls and demos for Account Executives
Deliver the Flosum value prop clearly and creatively
Keep Salesforce CRM up to date with clean, accurate activity and notes
Follow internal processes and campaign playbooks to ensure visibility and reporting
Stay current on the Salesforce ecosystem, Flosum’s product roadmap, and industry trends
Work from our Pune office daily, collaborating with your manager and team
Career Growth Path
This role is built for ambitious professionals. High-performing BDRs will be considered for growth opportunities, such as Senior BDR or SMB Account Executive role, typically within 9-12 months. Promotions are based on demonstrated readiness for the next role and business needs, with clear coaching and development support provided along the way.
Benefits
Competitive compensation & incentive structure
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Location: Moldova
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Innovation is a core value of
INFUSE
. We are bringing together people who can look into the future to better understand how technology will shape businesses, people who create and navigate projects with great potential impact.
We are looking for a remote junior Marketing Campaign Coordinator to join our team!
This position offers an opportunity to enhance your digital marketing skills while coordinating all aspects of email campaigns in collaboration with teams such as designers and copywriters. The role involves managing and executing email marketing campaigns, beginning with smaller initiatives and scaling up. Key responsibilities include ensuring clients receive leads that meet predefined criteria, refining email content for maximum engagement, and maintaining seamless campaign operations to optimize lead quality. This role requires strong organizational skills, focus, multitasking, and analytical thinking.
What will you get from working with us:
Understanding of the latest trends in the marketing industry;
Unique experience of working with professionals;
Competitive salary and its revision based on your performance and work results;
Deepening into the business processes of an American marketing company.
What we expect from you:
Knowledge of English, written and verbal (Upper-Intermediate +);
Creative thinking, organizational skills, independent.
Working experience with Google Drive/Sheets is a plus.
What are our requirements:
Coordination of the Full-Cycle working process on the email campaign;
Communication with different departments as designers, copywriters, and verification;
Follow up on deadlines;
Make a report on the campaign for delivering to the client.
What we offer:
Paid trainings;
Getting knowledge and experience from one of the most in-demand industries in business;
Stable work in a large Internet marketing company;
Competitive compensation in USD;
Paid vacation and sick leave;
Reduced Fridays during summer;
A schedule aligned with approved company holidays in the U.S.
WORKING HOURS: 3:30 PM to 12:00 AM EET
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Innovation is a core value of
INFUSE
. We are bringing together people who can look into the future to better understand how technology will shape businesses, people who create and navigate projects with great potential impact.
We are looking for a remote junior Marketing Campaign Coordinator to join our team!
This position offers an opportunity to enhance your digital marketing skills while coordinating all aspects of email campaigns in collaboration with teams such as designers and copywriters. The role involves managing and executing email marketing campaigns, beginning with smaller initiatives and scaling up. Key responsibilities include ensuring clients receive leads that meet predefined criteria, refining email content for maximum engagement, and maintaining seamless campaign operations to optimize lead quality. This role requires strong organizational skills, focus, multitasking, and analytical thinking.
What will you get from working with us:
Understanding of the latest trends in the marketing industry;
Unique experience of working with professionals;
Competitive salary and its revision based on your performance and work results;
Deepening into the business processes of an American marketing company.
What we expect from you:
Knowledge of English, written and verbal (Upper-Intermediate +);
Creative thinking, organizational skills, independent.
Working experience with Google Drive/Sheets is a plus.
What are our requirements:
Coordination of the Full-Cycle working process on the email campaign;
Communication with different departments as designers, copywriters, and verification;
Follow up on deadlines;
Make a report on the campaign for delivering to the client.
What we offer:
Paid trainings;
Getting knowledge and experience from one of the most in-demand industries in business;
Stable work in a large Internet marketing company;
Competitive compensation in USD;
Paid vacation and sick leave;
Reduced Fridays during summer;
A schedule aligned with approved company holidays in the U.S.
WORKING HOURS: 3:30 PM to 12:00 AM EET
Location: Abqaiq, Saudi Arabia
The Associate Storekeeper / Warehouse Operator is responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records and efficient warehouse operations. The role supports the smooth movement of materials by following established safety, quality, and inventory control procedures.
Key Responsibilities
Receive, inspect, and verify incoming materials against purchase orders and delivery documents.
Store materials in designated locations following warehouse layout and storage standards.
Pick, pack, and issue materials accurately according to approved requests.
Perform inventory transactions in the ERP/WMS system and maintain accurate stock records.
Conduct routine cycle counts and support periodic physical inventory activities.
Monitor stock levels and report shortages, damages, or discrepancies to the supervisor.
Ensure proper labeling, identification, and traceability of inventory.
Load and unload deliveries using appropriate material handling equipment, where authorized.
Maintain warehouse cleanliness, organization, and compliance with 5S standards.
Follow company safety policies and use appropriate personal protective equipment (PPE).
Qualifications
High school diploma or equivalent; a diploma or certification in logistics, warehousing, or supply chain is an advantage.
0 –4 years of experience in warehouse, stores, or inventory operations.
Experience with ERP or Warehouse Management Systems (WMS) is preferred.
Forklift certification is an advantage (where applicable).
Skills & Competencies
Knowledge of warehouse operations and inventory control.
Basic computer proficiency, including Microsoft Office and ERP systems.
Good organizational and time management skills.
Strong attention to detail and accuracy.
Ability to work in a fast-paced environment.
Good communication and teamwork skills.
Location: Cairo, Egypt; Algiers, Algeria; Lusail, Qatar; Kuwait City, Kuwait; Jamnagar, India; Dubai, United Arab Emirates
The Rig Liaisonman acts as the primary link between the drilling rig site, the Drilling & Technical Department (DTD), Saudi Aramco representatives, and the contractor. The position is responsible for coordinating rig activities, monitoring operational performance, ensuring compliance with approved drilling programs and Saudi Aramco requirements, and facilitating timely communication and resolution of operational issues.
Key Responsibilities
Serve as the main liaison between the rig site, DTD, Saudi Aramco representatives, and drilling contractors.
Coordinate daily drilling and rig-related activities with relevant departments and stakeholders.
Monitor rig operations to ensure compliance with approved drilling programs, procedures, safety standards, and client requirements.
Review and communicate daily drilling reports, operational updates, equipment status, and performance information.
Follow up on rig activities, operational challenges, equipment issues, and required corrective actions.
Coordinate with drilling engineers, rig management, wellsite supervisors, service companies, and other stakeholders.
Escalate operational, technical, safety, and schedule-related issues to the appropriate DTD personnel.
Assist in ensuring that drilling operations remain aligned with the approved program and project schedule.
Track the status of rig moves, rig readiness, equipment availability, maintenance requirements, and operational priorities.
Support coordination of logistics, materials, personnel, services, and other resources required for rig operations.
Participate in meetings, operational reviews, coordination meetings, and incident investigations when required.
Maintain accurate records and provide regular updates to DTD management.
Requirements
Bachelor’s degree or diploma in
Drilling Engineering, Petroleum Engineering, Mechanical Engineering, or a related discipline
; or equivalent relevant experience.
Typically
8–15 years of experience in drilling and rig operations
, preferably in the oil and gas industry.
Previous experience working with
Saudi Aramco operations or Saudi Aramco-approved contractors
is highly preferred.
Strong knowledge of land rig operations, drilling activities, wellsite coordination, and oilfield services.
Experience liaising with drilling contractors, service companies, client representatives, and technical departments.
Familiarity with Saudi Aramco safety, operational, and reporting requirements.
Cairo, Egypt; Algiers, Algeria; Lusail, Qatar; Kuwait City, Kuwait; Jamnagar, India; Dubai, United Arab Emirates
Задачи:
— Разрабатывать новые mini apps и продуктовые модули для trading web-платформы с экосистемой mini apps (tournaments, challenges, loyalty, achievements, education и другие engagement-механики);
— Создавать frontend на React + TypeScript;
— Разрабатывать backend на Python (FastAPI / Django);
— Интегрировать frontend с API, торговыми и аналитическими сервисами;
— Проектировать архитектуру, участвовать в code review и технической декомпозиции;
— Использовать AI-инструменты (Cursor, Claude Code, Codex) для ускорения разработки с обязательной проверкой качества кода.
Требования:
— Коммерческий опыт с React, TypeScript и Python;
— Опыт разработки на FastAPI и/или Django;
— Опыт работы с PostgreSQL/MySQL, Redis и REST API;
— Понимание архитектуры SPA, Docker и CI/CD;
— Опыт написания тестов и проведения code review;
— Умение писать безопасный, масштабируемый и поддерживаемый код.
Будет плюсом:
— Опыт в fintech, trading, betting, gaming или iGaming;
— Опыт с WebSocket, Kafka, event-driven архитектурой;
— Знание Kubernetes, OpenAPI, BFF;
— Понимание OWASP и принципов безопасной разработки.
Условия:
— Современный стек (React, TypeScript, FastAPI, Django, PostgreSQL, Redis, Docker);
— Работа над высоконагруженным продуктом с real-time механиками;
— Сильная продуктовая команда и обязательное code review;
— Возможность влиять на архитектуру и развитие платформы;
— В первую очередь рассматриваются кандидаты, которые уже находятся на Кипре.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are seeking a Director, Technical Accounting – M&A to join our Finance team at Anthropic. In this role, you will support the company's accounting for mergers, acquisitions, strategic investments, and other complex capital transactions. You will report to the Senior Director, Technical Accounting – M&A
As Anthropic continues to scale rapidly and deploy capital into acquisitions, strategic investments, joint ventures, and novel commercial structures, you will be a key technical resource on structuring alternatives, consolidation outcomes, and financial statement impact. You will partner closely with Corporate Development, Legal, Tax, Treasury, FP&A, and leadership to ensure that deal economics are accurately reflected under US GAAP and that positions are defensible to external auditors, valuation specialists, and future regulators.
This is a builder role: you'll help operate and continuously sharpen the controls, valuation governance, and close-ready documentation expected of a large accelerated filer, working alongside the Senior Director as the function takes shape. If you thrive on being in the room when deals are shaped — and then making the accounting land cleanly — we want to hear from you.
In this role, you will:
Execute technical accounting for business combinations, asset acquisitions, joint ventures, and related financing/equity structures
Partner with and influence Corporate Dev to steer deal structures toward preferred terms and outcomes
Perform accounting due diligence on prospective transactions, advising Corporate Development and leadership on GAAP, control, and earnings implications before terms are finalized
Execute end-to-end purchase accounting — acquirer and acquisition-date identification, consideration measurement (contingent consideration, rollover equity, replacement awards), and recognition/measurement of assets, liabilities, and goodwill
Execute post-close integration accounting — conforming accounting policies, system/ledger onboarding, working capital true-ups, earn-out remeasurement, and push-down considerations
Assess and monitor consolidation and investment classification for investees and structured arrangements — VIE/primary-beneficiary analysis, reconsideration events, equity method, measurement alternative, and fair value through earnings — and support impairment and observable-price-change reviews
Manage third-party valuation specialists; review PPA, intangible asset valuations, contingent consideration fair values, and impairment analyses
Author and defend technical accounting policies & memoranda; partner closely with external auditors on M&A, investment, and consolidation matters
Partner with Tax on deal structuring and ASC 740/basis-difference impacts; with Treasury and Legal on equity, SAFE/convertible, and other financing instruments
Help refine the deal-accounting operating model — diligence checklists, Day-1 close playbooks, opening balance sheet procedures, measurement-period tracking, integration workplans, and SOX-ready controls over non-routine transactions
Prepare and review transaction-related disclosures for quarterly and annual filings, including pro forma financial information and significance testing
Present transaction accounting conclusions and financial statement impacts to leadership and cross-functional stakeholders in clear, decision-ready terms
Monitor standard-setting and SEC developments affecting business combinations, consolidation, and investments; support adoption and cross-functional education
You may be a good fit if you:
Have 10+ years of progressive accounting experience, including 4+ years owning complex M&A and strategic investment accounting transactions end-to-end
Hold an active CPA license
Bring significant Big 4 experience — ideally in a National Office, Transaction/Deal Advisory, or Capital Markets/Accounting Advisory group — paired with in-house experience at a high-growth or public technology company
Have contributed to multiple closed acquisitions and minority/strategic investments, including at least one transaction of meaningful scale or complexity
Possess deep command of US GAAP for business combinations, consolidation, equity method, and fair value measurement, with a track record of positions that withstand auditor and regulator scrutiny
Are fluent in valuation concepts and can direct and challenge third-party specialists on PPA, contingent consideration, and impairment models
Have operated within a deal-accounting or investments-accounting function, contributing to playbook and controls design
Communicate effectively with Corporate Development and Legal on structuring trade-offs, translating technical conclusions for cross-functional and senior stakeholders
Demonstrate exceptional written and verbal communication, translating complex deal accounting into clear business implications
Excel at hands-on technical execution in a fast-paced, ambiguous environment, partnering closely with the Senior Director on strategic judgment calls
Are proficient with accounting systems (Workday preferred), consolidation tools, and advanced Excel/modeling
Curious about and quick to adopt new AI tools, including Claude and Claude for Finance
Strong candidates may also:
Have deep, practitioner-level expertise in one or more of the following:
Business combinations and asset acquisitions (ASC 805), including contingent consideration, replacement share-based awards, and step acquisitions
Consolidation and investment classification (ASC 810, 323, 321), including VIE/primary-beneficiary analysis, basis differences, and the measurement alternative
Fair value measurement, acquired financial instruments, and goodwill/intangibles (ASC 820, 815, 825, 350, 360), including impairment testing and IPR&D
Have led accounting for carve-outs, divestitures, spin-offs, or legal-entity rationalizations, including standing up SOX-compliant controls over non-routine/complex transactions
Have prepared or reviewed pro forma financial information and registration-statement disclosures (Article 11 of Regulation S-X, S-X Rule 3-05/1-02(w) significance testing, S-1 processes)
Have experience with novel AI/technology deal structures — acqui-hires, IP/license-heavy transactions, data and compute arrangements, revenue-share partnerships, and strategic investor rights — and are passionate about leveraging AI to accelerate diligence, memo drafting, and close
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Code RL at Anthropic drives reinforcement learning efforts behind Claude's coding capabilities, creating and scaling agentic coding environments. This is an engineering role with unusual latitude to set technical direction and standards.
You'll be part of a team solving the engineering side of research efforts such as embedding with research teams, getting up to speed on their systems and needs, and designing the frameworks, APIs, and infrastructure that let researchers move faster, then rotating off, leaving behind well-oiled systems those teams can understand, own, and maintain themselves. Your remit also includes the ongoing health of production RL runs: maintainable, monitored, and straightforward to triage.
The team's problem space spans the client side of sandboxed execution for agentic RL environments, large-scale data processing jobs, the lifecycle of production datasets, and the frameworks researchers build environments on. You won't own all of this yourself, you'll take on the slices where your depth matters most. You'll be a strong fit if you have deep expertise in Python, a refined sense of taste for API and framework design, and hard-won intuition for how complex systems fail — especially silently. You should be comfortable diving into messy research code, finding the load-bearing abstractions, and improving them incrementally while researchers continue to build on top of your work.
Key responsibilities
Design widely-used APIs, frameworks, and abstractions that other engineers and researchers build on, with careful attention to interface legibility and principled defaults
Embed with research teams on a rotational basis: understand their engineering needs, build systems and APIs that support their work, and transfer ownership so teams can maintain those systems after you rotate off
Work directly in research codebases, improving reliability and structure without slowing down the research they support
Anticipate silent failure modes and prevent them structurally through type safety, well-designed invariants, targeted testing, and refactors that shrink the surface area for bugs
Contribute to the reliability of production RL systems, including monitoring, regression detection, and triage tooling
Help define engineering standards, review practices, and design patterns for a new team, and mentor researchers and engineers in adopting them
Minimum qualifications
Deep expertise in Python, including static typing, safe async and concurrency patterns, and writing performant Python code
A track record of designing intuitive, safe APIs or frameworks that other engineers or teams adopted and built on
Experience working productively in large, evolving, or research-style codebases that you didn't originally write
Demonstrated ability to anticipate failure modes — especially silent ones — and prevent them structurally through system design, type safety, and testing
Strong written and verbal communication skills, including the ability to explain system designs to collaborators with varied engineering backgrounds
Comfort with ambiguity: able to scope your own work from a loosely defined problem and drive it to a maintainable outcome
Preferred qualifications
Experience building infrastructure, tooling, or frameworks for machine learning research or RL workflows
Familiarity with reinforcement learning concepts, agentic systems, or LLM training pipelines
Experience building or operating large-scale distributed systems
Experience building client libraries or SDKs on top of sandboxed, containerized, or remote execution platforms
Experience with large-scale data processing or dataset lifecycle management
Experience designing plugin systems or extensible class hierarchies used across an organization
Experience embedding with or consulting for other teams, including successfully handing off systems for others to own
Experience defining code standards, lint rules, or static verification approaches adopted across multiple teams
Prior experience as a technical lead, or setting engineering standards for a team
Prior experience maintaining an open source project
Representative projects
These are examples of the challenges the team tackles; no one person will work on all of them:
Design a base RL environment abstraction general enough to be subclassed across a wide range of environments
Design a model-tool interface for sandboxed agentic environments that has explicit serialization semantics
Partner with the platform teams that own the sandbox runtime to specify low-level features that improve the integrity of agentic coding tasks
Design probes that catch sandbox regressions early
Design the lifecycle and maintenance scheme for a production dataset
Lead a research code refactor replacing loosely structured data containers with equivalents that carry stronger correctness guarantees, without breaking the experiments that depend on them
Design lint rules and code-style requirements that favor statically verifiable patterns — including patterns less likely to be overlooked by an LLM reviewing or writing the code — to shrink the surface area for silent bugs
Build the access layer that lets researchers discover and reuse data artifacts across teams
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Environments organization builds and maintains the infrastructure that improves Claude’s capabilities through reinforcement learning. That includes the frameworks researchers use to build environments and the infrastructure responsible for running them. The team's mission is to productionize research. You'll embed with research teams, get up to speed on how they work, and design the frameworks and APIs that let them move faster, building systems the team can understand, own, and maintain themselves. Scope also includes keeping production RL runs healthy, maintainable, monitored, and easy to triage.
You'll be a strong fit if you have deep expertise in Python, a refined sense of taste for API and framework design, and good intuition for how complex systems fail, especially silently. It's a bonus if you've built and operated a stateful distributed system, such as a workflow engine, actor framework, or durable-execution runtime, where correctness depends on getting shared state and recovery right. You should be comfortable diving into messy research code, finding the abstractions that matter, and improving them incrementally while researchers continue to build on your work. You should also be comfortable using AI tools to accelerate your own development, but have an impulse towards deep verification.
Key responsibilities
Design widely used APIs, frameworks, and abstractions that other engineers and researchers build on, making correct usage the default and ruling out entire classes of errors structurally
Own the platform layers that sit beneath every environment, including the agent runtime
Build the tooling that lets environment owners understand, debug, and maintain their environments in production without needing an infrastructure engineer in the loop
Embed with research teams on a rotational basis, work directly in their codebases without slowing down the research they support, and transfer ownership when you rotate off
Anticipate silent failure modes and prevent them structurally through type safety, well-designed invariants, targeted testing, and refactors that reduce the room for correctness issues
Drive adoption of new frameworks across the organization, including deprecations and cutovers
Help define the engineering standards, review practices, and design patterns for a new team, and mentor researchers and engineers in adopting them
Minimum qualifications
Deep expertise in Python, including static typing, safe async and concurrency patterns, and writing performant code
Strong taste in API and framework design, the ability to explain why an interface is right or wrong rather than just recognizing it, and a track record of other engineers or teams adopting and building on frameworks you have built
Experience designing or operating stateful concurrent or distributed systems, and reasoning carefully about failure, retries, idempotency, and consistency
A habit of verification: you measure before you conclude, and you build the checks that let a system show it's correct
Experience working productively in large, evolving, or research-style codebases that you didn't originally write
Strong written and verbal communication with collaborators of varied engineering backgrounds, and comfort with ambiguity: able to scope your own work from a loosely defined problem and drive it to a maintainable outcome
Preferred qualifications
Experience building infrastructure, tooling, or frameworks for machine learning research or RL workflows, and familiarity with agentic systems or LLM training pipelines
Experience building agent frameworks, orchestration engines, or multi-agent systems, including checkpoint and restore, replay, and coordination of long-running stateful processes
Experience using AI coding tools on code where correctness matters, with good judgment about what to delegate and how to make the results verifiable
Experience building client libraries or SDKs on top of sandboxed, containerized, or remote execution platforms
Experience with large-scale data processing, dataset lifecycle management, or data lineage systems
Experience designing serialization schemes, plugin systems, or extensible class hierarchies used across an organization
Experience embedding with or consulting for other teams and handing off systems for others to own, or defining code standards adopted across teams, or prior experience as a technical lead
Representative projects
These are examples of the challenges the team tackles:
Design a base RL environment abstraction that can be subclassed to support the large majority of environments built across RL
Redesign the model-tool interface for sandboxed agentic environments so that state is guaranteed to survive serialization, making it structurally impossible to write a tool that silently loses state
Design the state-sharing and recovery model for multi-agent workloads, so that losing a sandbox partway through a task becomes a transparent resume rather than lost work
Define the failure and retry model for a sandboxed execution platform, distinguishing infrastructure faults from genuine task outcomes so that each is handled correctly
Build the tooling that lets an environment owner diagnose why their environment is unhealthy in a production run, and fix it themselves
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$605,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Platform Engineer on the Builder Experience Team at OnePay, you will build the core platform services and developer frameworks that power large-scale, distributed systems and enable the next generation of intelligent, agent-driven applications.
WHAT YOU’LL DO
- Design and operate platform-oriented core services that support high-scale distributed systems across OnePay’s product ecosystem
- Develop internal developer tooling and shared infrastructure that improve velocity, reliability, and observability across engineering teams
- Build and evolve frameworks that support the construction and orchestration of agentic applications, enabling intelligent, automated workflows across products
- Drive enhancements in CI/CD pipelines, automation, and developer workflows to increase deployment speed, reliability, and confidence across teams
YOU BRING
- 2-9 years of experience in software engineering within fintech, cloud infrastructure, or large-scale distributed systems environments
- Experience building developer platforms, internal tooling, or frameworks that enable other engineers to move faster
- Deep expertise in distributed systems, asynchronous processing, and high-availability platform services
- Production experience in AWS cloud environments and building cloud-native infrastructure
- Demonstrated experience designing and building agentic developer tools that empower automation, collaboration, or intelligent workflows
- Strong experience working with CI/CD pipelines and driving continuous integration and delivery improvements
- Drive and proactivity – everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr AI Architect - Conversation AI.
About the job
This position is critical to leveraging Twilio’s massive data ecosystem and unmatched communication scale to build our customer facing AI capabilities, such as Twilio Conversational Memory, Enterprise Knowledge, Behavioral Data Intelligence and many more to power the future of our customer engagement platform.
As a Sr. AI Architect for Twilio Platform, you will also influence the design and evolution of our company-wide ML/AI Ops foundation. You will set the long-term technical vision, establish architectural guardrails, and ensure strict adherence to responsible AI principles. You will drive cross-organizational initiatives, solve complex technical challenges, and elevate the technical standards across all of Twilio. Transitioning AI/ML concepts from cutting-edge research to resilient, compliant, and cost-effective production systems will be your core mission.
As a Sr AI Architect, you will lead the company as the Distinguished Engineer and AI Contextual Engineering SME, serving as the guiding authority to our Architects, driving company-wide impact, and steering Twilio's overarching technical direction for conversational AI. In this pivotal leadership role, you will also influence the design and evolution of our company-wide ML/AI Ops foundation. You will set the long-term technical vision, establish architectural guardrails, and ensure strict adherence to responsible AI principles. By driving cross-organizational initiatives and solving complex technical challenges, you will elevate the technical standards across all of Twilio. Transitioning AI/ML concepts from cutting-edge research to resilient, compliant, and cost-effective production systems will be your core mission.
Responsibilities
In this role, you’ll:
Define and drive a long-term AI/ML architectural vision that aligns with Twilio’s business goals, specifically focusing on how data and memory power the next generation of customer engagement.
Own the strategic roadmap for Twilio’s ML/AI Ops platform and tooling, ensuring a unified approach to model development, deployment, and lifecycle management across all platform capabilities.
Evaluate and implement modern LLM architectures, RAG systems, MCP/tooling frameworks, and inference optimization techniques.
Lead architecture for agentic AI systems including orchestration, reasoning, tool usage, and contextual grounding.
Stay current with rapidly evolving advancements in LLMs, agent frameworks, reasoning systems, and AI infrastructure.
Transition seamlessly from high-level strategic communication with executives to deep-dive code reviews and pair programming with engineers.
Partner closely with Product Management to turn a roadmap into a sequence of technical milestones, ensuring that technical investments always map to customer value.
Have a 'player-coach' mentality, and contribute hands-on technical expertise while providing strategic direction and mentorship to the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
15+ years of experience in software engineering, with at least 6+ years specifically focused on building and scaling production-grade ML systems at a platform level.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics, automated retraining loops, and monitoring for non-deterministic AI features at scale.
Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including deep knowledge of transformer models, LLM orchestration, embedding models, inference optimization and vector stores.
Deep understanding of the Context Engineering lifecycle, including semantic retrieval, contextual compression, state management across multi-turn conversations.
Strong background in building cloud-based services using AWS, GCP, or Azure, with experience managing high-volume data and various data stores.
Exceptional communication and collaboration skills, with a proven ability to mentor engineers, influence company wide technical strategy, product direction, and drive results across the company.
A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, Statistics, or a closely related quantitative field.
Desired
A track record of relevant publications at top ML conferences or significant open-source contributions.
Experience designing evaluation frameworks that specifically measure context quality
Track record of designing and implementing enterprise-scale ML/AI Ops platforms
Experience working in a geographically distributed environment.
Location
This role will be remote and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840.00 - 344,800.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080.00 - 365,100.00.
Based in the San Francisco Bay area, California: $324,480.00 - 405,600.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 30, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team.
About the job
This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team.
As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas. This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape. You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful. This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call out one way door decisions when defining architectures.
Welcome to Twilio's
Experimentation Team
, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality.
As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.
From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here.
Responsibilities
In this role, you'll:
Architect and prototype scalable, high-performance solutions using modern technologies.
Experiment and iterate on new product ideas, leveraging AI, machine learning, and emerging tech.
Lead technical direction, guiding and mentoring engineering teams throughout the development lifecycle.
Partner cross-functionally to align prototypes with business opportunities and strategic goals.
Mentor a group of software development engineers across US and India
Communicate technical vision and results clearly to stakeholders and executive leadership.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
15+ years in architecture or principal engineering roles within innovative, fast-paced environments.
Applied fraud detection and governance framework experience.
Familiarity with AI, machine learning, and LLMs with experience deploying models or AI-driven projects.
Demonstrated success designing large-scale, high-performance architectures across AWS & Azure
Strong leadership and mentoring skills, with proven ability to drive technical direction.
Excellent communication skills for both technical and non-technical audiences.
Proficiency in multiple programming languages (e.g., JavaScript, Python, Java, Go).
Experience with both front-end (React, Angular) and back-end (Node.js, Spring, SpringBoot) development.
Deep understanding of database technologies (SQL and NoSQL) and their tradeoffs.
Desired:
Experience contributing to open source or tech innovation communities.
Track record of rapid prototyping and iterative product development.
Exposure to distributed systems and high-reliability platforms.
Knowledge of risk management best practices in experimental projects.
Experience working with global teams and remote-first environments.
Entrepreneurial mindset with a passion for emerging technologies.
Advanced problem-solving skills with ability to anticipate technology trends.
Background in engineering and technical architecture roles.
Location
This role will be remote and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $284,320 - $355,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 -- $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 30th, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're standing up a dedicated executive support function within IT, and we're hiring the IT Support Engineer who will build it. IT Support is the front door for every employee technology need at Anthropic, and this role creates its most visible lane: white-glove support for our executives, their administrative business partners (ABPs), and our board.
You'll define what that service looks like: the support model for execs, board, and ABPs, the runbooks behind it, the intake and escalation paths, and the trusted relationships with ABPs and exec staff that make it work. You'll set the bar for discretion and polish as you go. You'll also be the person our leadership reaches when technology gets in the way. The requests that land in this lane range from routine to highly sensitive, and many arrive urgent: an executive locked out minutes before a meeting, an AV issue in a room full of leadership, a board member who needs setup handled quietly and correctly the first time. You own the request end to end and pull in specialist functions or IT Engineering pods as needed.
Responsibilities
Stand up the executive support intake channels and run it: monitor, respond, and follow through on every request from executives, ABPs, and board members
Define the white-glove service model for discretion-sensitive asks and deliver to it, holding confidentiality under pressure
Design the board-meeting AV support playbook with the AV pod, and provide AV support for executive rooms and board meetings, from setup and pre-checks through live triage
Create exec-support runbooks and SLAs that keep the service consistent as it grows
Build trusted relationships with ABPs and executive staff, and establish clear intake paths so leadership knows exactly where to go
Handle ABP escalations and exec-urgent issues calmly, and route into specialist lanes or IT Engineering pods when a request needs them
Establish the board member device, account, and access setup process with our Onboarding lane
Work the shared ticket queue with the SF Core team: walk-ups, desk-side help, hardware swaps, it-assist overflow, and AV T1 triage
Participate in the Core on-call rotation and contribute to the knowledge base and runbooks
Maintain a regular on-site presence in San Francisco
You may be a good fit if you have
7+ years of experience in IT support and 3+ years in executive support
Experience standing up a service or program from scratch, such as an executive support desk, a VIP support function, or a white-glove service
Experience supporting executives, their assistants, or a board to a white-glove standard
A track record of handling sensitive requests with discretion, and the judgment to know what stays confidential without being told
Strong hands-on IT support fundamentals: macOS-primary fleets, identity and access, SaaS troubleshooting, hardware lifecycle
AV fluency for executive rooms and board meetings: you can set up, verify, and fix a room under time pressure
Composure when an urgent escalation lands, and the judgment to know when to pull in help
High polish and low ego: you take pride in service quality and still pick up whatever the team needs, including the ordinary queue work
A security-first mindset and excellent judgment about when user experience yields to security requirements
Comfort with ambiguity: you can make progress before the process exists, and you enjoy shaping how things should work
The instinct to write things down: runbooks, KB articles, and status updates that keep people informed
Nice to have
Experience supporting a C-suite or board of directors at a company with significant security or compliance requirements
AV depth beyond first response, such as broadcast, live events, or room design input
Experience building runbooks, self-service content, or support automation
Experience supporting AI/ML research environments or highly technical user bases
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоseniorAtlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
УдалённоseniorMexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
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Pune, India; This role is Office based in Pune and the customers we are targeting will be largely in North American Time zones therefore you will need to be flexible to cover these hours
juniorMoldova
juniorGeorgia
San Francisco, CA | Seattle, WA
San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоseniorRemote - US
УдалённоseniorRemote - US
San Francisco, CA; Maintain a regular on-site presence in San Francisco