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Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Product Design intern at Figma, you will own real impactful projects and take them from ideation to execution. You will work fluidly and collaboratively with your mentor, the rest of the design team, as well as other functions. Because of this, you should have a broad set of design skills and be motivated to learn. Over the course of the summer, you’ll have the opportunity to ship meaningful contributions to both the company and the product. This internship will be based out of our San Francisco or New York hub. What you'll do at Figma: Own the design from start to finish for impactful features that ship quickly Collaborate with product, research, marketing, and other functions to identify user and business needs Work closely with Engineering to ensure a high-quality implementation Create flows, prototypes, and high-fidelity visuals for your features Participate in weekly design critiques Launches from early career designers on our team: Figma Grid Billing Experience Figma Draw We’d love to hear from you if you have: A demonstrated baseline in visual design and/or interaction design skills Experience shipping projects with good product strategy and visual design An ability to express ideas through prototyping and code An eagerness to learn and a demonstrated self-starting initiative While it’s not required, it’s an added plus if you also have: An interest in design tools and design systems An aptitude or interest in systems thinking and information architecture Knowledge of the building blocks of a design tool or similar aspects of other creative tools A few resources to help you get ready and learn more about the Figma design team: Breaking In: A guide to landing your first product design role Build a portfolio that tells your story | Figma for Edu Early Career Week Portfolios 101 | Figma for Edu Early Career Week Craft and beauty: The ROI of marrying form and function At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI-HYBRI #LI-SH Pay Transparency Disclosure This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below.  Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future. Internship $46 — $46 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re seeking an Intermediate Developer with a full-stack or backend-focused background to join our Enterprise Tenants and Policies team, This team focuses on the B2B side of our Enterprise Password Manager. We build features that help large organizations manage 1Password at scale. Our team focuses on multi-tenancy and linked accounts, policies that give businesses control over how 1Password operates across their organizations, and intuitive admin experiences for managing groups, teams, and other configurations. As we continue moving from a monolithic application toward a microservice architecture, you’ll help evolve our policy services and build enterprise features that work across multiple services and codebases. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have 2+ years of experience in software development - Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python) - A drive for and proven experience in software development best practices and coding standards - You enjoy solving moderately complex problems and have demonstrated an ability to propose effective solutions - You enjoy communicating and collaborating, with experience working effectively across teams and explaining technical concepts to non-technical cross-functional partners - You’re passionate about testing methodologies and debugging techniques that ensure high-quality code - You’re comfortable working across multiple services and collaborating with other teams to deliver complete, impactful solutions Bonus points for: - Experience with DevOps practices while also contributing to application development - Experience working with Kubernetes and infrastructure configuration - Experience working with microservices or distributed systems - Experience building frontends with TypeScript and React - Exposure to security, enterprise, or admin-focused products What you can expect: - Code, test, debug, deliver, and maintain production software systems for new and existing enterprise features - Build features that support multi-tenancy, linked accounts, policy management, and the admin console experience - Contribute to the team’s transition from a monolithic application toward a microservice architecture - Collaborate with cross-functional teams and stakeholders throughout the development cycle to ensure smooth releases - Coordinate with partner teams working in areas such as authentication and authorization, insights, and managed service providers - Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way - Contribute to design and architecture documents, helping ensure solutions are thoughtfully planned and deliver their intended impact - Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions - Participate in planning by identifying major tasks and breaking down, estimating, and planning work - Write comprehensive tests during various stages of the development cycle, ensuring code functions as expected - Review code for others to maintain high code quality, share knowledge within the team, and support a safe environment for giving and receiving feedback - Generate and review documentation on code and development processes to ensure scalability - Stay informed about the latest industry trends, technologies, and development best practices - Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Backblaze is a cloud storage company serving AI and data-intensive businesses, operating remotely with a US-based team. The VP, People role reports to the CHRO and involves leading People operations at a public, remote-first company scaling from 500 to 1000 employees and expanding internationally. Responsibilities include designing systems for engagement, culture, communications, retention, succession, and manager development without relying on a physical office. The role requires running a small HR Operations and strategic HRBP team, building the next operational layer using AI agents, and fostering a culture of connection, belonging, and teamwork. Key responsibilities: — Build engagement as a leader-owned discipline with measurable outcomes. — Develop strategic employee and leader communications with consistent messaging across geographies and time zones. — Design culture intentionally for a remote-first, fast-growing, international company. — Establish onboarding, team rituals, and in-person events with proper design and budgeting. — Promote remote working excellence ensuring uniform expectations and development opportunities worldwide. — Manage retention and succession planning to anticipate risks and build talent pipelines. — Rebuild manager capabilities for distributed teams adapting to AI-driven changes. — Collaborate with AI Transformation Leader on work design, job architecture, and team structure. In the first year, the VP will build engagement programs, remote work guidelines, recognition systems, communication cadence, retention and succession models, manager development approaches, and design in-person moments. Requirements: — Experience operating teams outside the US, managing employment realities internationally. — Experience scaling companies from 500 to 1000 employees with international expansion. — Hands-on builder who develops people through work and uses AI agents daily. — Leadership experience with a small team, close to operational work. — Ability to make a distributed, multi-geography workforce a great place to work. Preferred: — Comfortable with public company environment. — Experience in mid-sized technology companies with resource constraints. — Strong communication skills with a tendency to over-communicate. Not suitable for those who prefer established functions, large teams, focus on executive compensation, or see culture as a benefits or office issue. Interview process includes discussing past projects, AI usage, and interaction with HR teams. Benefits include competitive compensation, equity, full medical and retirement benefits, flexible vacation, parental leave, equipment stipend, childcare bonus, fertility support, learning programs, and commuter benefits. Backblaze is an Equal Opportunity Employer committed to diversity, equity, and inclusion.

About Core Products & Platform Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters. The Role We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it. What You’ll Own Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision End-to-end delivery from discovery through to launch and post-launch validation Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability What You’ll Do Define and own your domain's quarterly goals and success metrics Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration Write engineering-ready specs — clear, with edge cases covered and no open questions left Partner directly with PM Growth on experiment design and high-velocity delivery Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements Track product health and understand what's driving changes — with clear attribution and causal reasoning Use AI as a default tool across research, analysis, spec writing, and communication Requirements 5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks Strong delivery track record: you ship complex features in high-pressure environments without dropping quality Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria Data fluency: you define metrics, interpret results, and drive decisions with evidence Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal Nice To Have Experience in payments, fintech, or financial product flows Experience in B2B SaaS platforms with API/integration complexity Experience with A/B experimentation frameworks at high velocity Familiarity with enterprise nonprofit or fundraising domain AI at Fundraise Up At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate. Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next Long-term focus: we offer equity options and value sustained, meaningful contribution Compensation & Benefits Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location. 31 days off 100% paid telemedicine plan Home Office Setup Assistance English learning courses (50% reimbursement, up to $1,000 annually) Relevant professional education (100% reimbursement, up to $1,500 annually) Gym or swimming pool (50% reimbursement, up to $500 annually) Co-working (up to $250 monthly) Remote working Equal opportunity employer; inclusive environment; non-discrimination

Location: Vienna, Austria Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. READY TO BUILD THE FUTURE OF MOBILE APP MONITORING? This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts. You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team. WHAT YOU WILL ACHIEVE IN THIS ROLE As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI. You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges. WHY YOU WILL LOVE THIS ROLE We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment. You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work. QUALIFICATIONS - 5+ years of professional experience as a Software Engineer, with a strong focus on mobile platforms, and ideally in SDK development and/or developer tooling - Deep experience developing for the iOS platform using Swift and Objective-C - A strong understanding of mobile architecture, patterns, and best practices - Experience leveraging AI-powered development tools to enhance productivity and code quality - Excellent written and spoken English communication skills - Well-organized with a high level of attention to detail and accuracy - You live in the Vienna area or are willing to relocate for this incredible opportunity BONUS POINTS - Knowledge of the app monitoring and observability space - Familiarity with low-level programming (C/C++) - A track record of maintaining or contributing to open-source libraries - Experience with other mobile platforms or frameworks (Android + Kotlin/Java, React Native + JavaScript/TypeScript, Flutter + Dart) We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users. You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment. This role will be hybrid from our London Hub. What you'll do at Figma: Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes We'd love to hear from you if you have: Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers. Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS). Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security. Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch. People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams. While it's not required, it's an added plus if you also have: Experience using Figma's products Background in developer-facing or API-heavy support environments At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Krak is Kraken's consumer banking and payments product — a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product Operations team sits at the heart of this, making sure the business can move quickly without getting blindsided by compliance, risk, vendor, or operational dependencies. This is one of two roles in Krak’s Product Ops function, reporting to the Manager, Product Ops - Krak. You'll bring leadership to the day-to-day, working directly with compliance, legal, fraud, client engagement (CE), and external vendors to make sure new features land safely and successfully.   THE OPPORTUNITY Product Ops at Krak is a co-ordination and intelligence function. Your job is to make sure that the cross-functional dependencies that could slow or derail delivery are surfaced early, actively managed, and resolved. You'll also help the team make better product decisions by curating the right operational data and bringing market and vendor intelligence into the room. You'll work across four areas: compliance and risk co-ordination, third party vendor management, responding to management information (MI) and feature performance, and strategic market intelligence. Your job is to make sure the right conversations happen at the right time, and that nothing falls through the cracks on the way to launch.   Compliance & risk co-ordination - Maintain live, product-specific trackers of open compliance and legal items, including DRIs, status, and upcoming milestones - Triage new features against regulatory requirements ahead of development; ensure sign-off is built into delivery milestones - Work closely with fraud leads to ensure fraud controls and risk/velocity rules are factored into feature design (card, third party payments, and others) - Ensure fraud and CE teams are operationally positioned - with the right tooling, admin access, battlecards, and support articles - ahead of new product and feature launches - Support incident response for product-related issues and ensure post-incident reviews feed into product changes   Third party vendor management - Maintain product-specific vendor trackers covering status, open actions, key contacts, and upcoming milestones - Own the cadence for performance reviews with key vendors and track actions to closure - Maintain a working view of vendor roadmaps and capabilities; produce periodic briefings on where vendor developments create product opportunities or constraints   Responding to MI & feature performance - Ensure experiments and feature launches are supported by readily available fraud, dispute, and CE metrics alongside commercial KPIs - Interpret fraud, dispute, CE, and auth/decline data to identify emerging issues and surface them to the right teams - Drive follow-through on cross-functional findings - whether that's a compliance flag or a vendor issue   Strategic market intelligence - Scan the market for competitors' changes to features, pricing, and risk positioning - Monitor regulatory and market developments that could affect the Krak roadmap - Identify third party vendor capabilities that could enable features not yet on the roadmap; flag where the current stack may be a constraint   WHAT YOU BRING - 3-5 years experience in a product operations, strategy, or programme management role in a consumer fintech, payments, or banking business - ideally at a company with a card or payments product - Strong working knowledge of the regulatory and compliance landscape for consumer financial products in one of more regions - Experience working alongside or within fraud and risk functions; understanding of how fraud controls interact with product design - Proven ability to manage multiple concurrent workstreams with different stakeholders and different cadences, without dropping the ball - Track record of turning complex operational data into clear, actionable MI for product and leadership teams - Structured thinker who's comfortable in the detail but can step back and see the bigger picture - Strong communicator - able to translate between the worlds of compliance, risk, engineering, and product   NICE TO HAVES - Experience with card issuing programmes (scheme rules, chargeback processes, fraud typologies) - Familiarity with third party banking and payments vendors (e.g. BIN sponsors, scheme processors, TPP aggregators) - Prior experience in a fast-scaling consumer fintech or neobank - Exposure to crypto or digital assets products           Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

О компании: AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему. Для кого: Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support. Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов. Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки. Основные задачи: Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения. Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества. Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей. Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов. Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов. Проводить онбординг новых клиентов и сопровождать их в работе с продуктом. Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт. Что ожидаем: Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет. Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами). Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR). Опыт взаимодействия с командой разработки и составления структурированных bug-репортов. Умение объяснять технические вопросы простым языком. Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля. Английский язык — от Upper-Intermediate. Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки. Условия: Работа в стартапе: динамичная среда и быстрые итерации. Оформление: ГПХ (после ИС возможен переход на ТК). Возможность построить Customer Support практически с нуля и влиять на развитие процессов. Высокая автономность и ориентация на результат. Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.

Location: United Kingdom; Spain; Dubai Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain, the UK, or the UAE. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent (local contract) UAE: Full-time, permanent via Deel (our employer of record in the UAE) Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates What you own: Own every surface, consumer and business. On consumer, that's acquisition, conversion, customer experience, retention, core systems, Airalo One, and our new bets, each with its own product manager and engineering team. On B2B, it's reseller experience, corporate experience, and partner onboarding. Make all of it feel like one relationship rather than a series of separate transactions. Set design strategy. Define what the product should feel like in two years, which bets get us there, and what we are deliberately not doing. Lead research and design as one function. Run the product design guild and the research team, with research shaping strategy rather than answering requests for it. Own brand in the product, co-authored with Marketing. Marketing leads the campaign and positioning; you own how the brand is felt, the design system, typography and colour, motion and haptics, in-app photography, and the tone of everything from a paywall to an error message. Build quality as a system. Define what finished means and hold the authority to enforce it: one design system the B2B platform inherits from rather than forks, accessibility designed in rather than retrofitted, and words treated as design rather than copy added at the end. Your First Year: Land the brand evolution in the product, with our flagship connectivity launch as the vehicle. Take the app from viable to lovable: micro-animations, haptics, and patterns that feel native on iOS and Android rather than one layout that satisfies neither. Decide what the design system needs — it has a real accessibility standard and no dedicated engineers, running on champions per platform. Draw the working boundary between design and product management so designers are neither order-takers nor deciding alone. Move research from answering questions to setting them, and make its output something the roadmap actually turns on. Build the career framework for design and research, with a bar you can defend at each level. Hire, tell us what shape the team should be, not only how big. Must-haves: Have led design for a business at real scale, responsible for a whole product rather than a slice of one, consumer depth matters most, and experience also running a business or professional product is a strong advantage, since running both from one team is the specific problem here. Have led or worked closely with research, and know what it's for beyond validation. Have written a design strategy, won the argument to get it adopted, and lived with the result. Are still close to the work, not the main designer, but someone whose judgement on a screen is worth deferring to. Have grown designers into leads and leads into managers. Can make the case for design in commercial terms as fluently as in design terms. Reach for one system that scales rather than bespoke solutions that multiply, and know what a design system costs to maintain, not only to launch. You should apply if… You think in systems, not screens. You can hold a whole product, consumer and B2B, as one relationship, and you build the design system, career framework, and quality bar that make good work repeatable rather than heroic. You treat research as a strategic input, not a rubber stamp. You want research setting the questions the roadmap turns on, not just validating decisions already made. You can own brand inside the product. You're comfortable co-authoring brand strategy with Marketing while owning how it actually shows up, motion, tone, typography, the moment a customer touches the product. You've done this at scale and stayed close to the work. You've led design organizations, but your eye for a screen is still one people defer to. You can argue design in the language of the business. You've written and sold a design strategy, and you can make its commercial case as fluently as its craft case. Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. 🇦🇪 Why people join us in the UAE We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way. Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions. What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe and UAE. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £168,000 – £252,000 📍 Spain: €154,000 – €185,000 📍 UAE: 684,400 – 1,026,600 AED Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

О компании: AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему. Для кого: Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support. Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов. Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки. Основные задачи: Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения. Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества. Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей. Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов. Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов. Проводить онбординг новых клиентов и сопровождать их в работе с продуктом. Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт. Что ожидаем: Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет. Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами). Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR). Опыт взаимодействия с командой разработки и составления структурированных bug-репортов. Умение объяснять технические вопросы простым языком. Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля. Английский язык — от Upper-Intermediate. Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки. Условия: Работа в стартапе: динамичная среда и быстрые итерации. Оформление: ГПХ (после ИС возможен переход на ТК) Возможность построить Customer Support практически с нуля и влиять на развитие процессов. Высокая автономность и ориентация на результат. Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.

Location: Santa Clara, CA Workplace: onsite Role Overview We are looking for a Senior Software Engineer to own the systems that power a large-scale data collection operation, including the collection platform, operator tooling, data pipeline, and fleet infrastructure. This is an engineering role. Day-to-day teleoperation is performed by a dedicated operator team that you direct — you build what they run on, and you own what comes out of it. Project Details Location: 100% Onsite (Santa Clara, CA, US) Employment: Full-time W-2, Monday–Friday, 9:00 AM–5:00 PM Start Date: ASAP Contract Duration: 12-month contract with possibility of extension Rate: $105/hour What You’ll Do Design, build, and maintain the software behind our data collection stations — teleoperation stack, multi-camera recording, and session tooling. Deploy and upgrade that stack across the fleet without stopping collection; keep workstations, containers, and networking healthy. Own the data pipeline end to end: automated validation, conversion into our dataset format, upload, metadata, and versioning. Build the QA tooling that catches dropped frames, stream desync, bad calibration, and mislabeled episodes before data reaches training. Direct a team of teleoperators — define task protocols and SOPs, onboard them on new tasks and embodiments, review session quality, and unblock them daily. Own fleet reliability: calibration and firmware pipelines, sensor and end-effector integration, root-cause analysis of recurring faults, and vendor escalation. Bring up new stations and new embodiments; report throughput, yield, and data health to the research team. What we need to see MS in CS, Robotics, EE/ME, or a related field (or BS with equivalent hands-on experience). 3+ years building software for real robot systems — not simulation only. A system you designed and shipped that other people depended on daily, and that you kept running. Strong Python and Linux; Docker, git, CI, and SSH-based fleet administration. Robot middleware and real-time multi-sensor recording — ROS 2 or equivalent vendor SDKs. Experience supporting a data collection or teleoperation operation: you have built the tools operators depend on and owned throughput and quality numbers. Comfortable around robot hardware — arms or humanoids, dexterous hands, RGB-D cameras, and the calibration that keeps them honest. Able to lead operators without formal authority: you write clear SOPs, train people, and communicate status without being asked. Ways to stand out from the crowd Humanoid or bimanual platforms (Unitree, Fourier, ALOHA/ARX-class rigs) and dexterous hands. XR teleoperation: Quest / PICO / Vision Pro, motion-capture gloves, whole-body retargeting. Imitation-learning data tooling — LeRobot, HDF5/Zarr episode stores, dataset versioning, S3 at TB–PB scale. Built internal dashboards or tooling for a production line or high-throughput lab. Open-source contributions to robotics data or teleoperation tooling. #L1-CC1 Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.   To know more details (Click here)   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.     As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Location: United States; Austin; Phoenix; Seattle; Chicago; California; Denver Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States. In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory.. We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As an Account Executive, you will: - Drive net-new customer acquisition through targeted outbound activity, senior leader engagement, and relationship building across SLED organizations. - Develop and execute a sales plan and prioritization for the SLED market in your territory, identifying pathways and partners to scale growth regionally. - Act as a trusted advisor and thought partner to SLED customers and prospects by understanding their goals and shaping AI solutions that deliver measurable value - Work closely with channel and local partners, particularly Distributors and VARs as well as major system integrators to scale outreach, accelerate adoption, and maximize customer success - Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships - Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions - Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth - Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment You may be a good fit if you have: - 5+ years of direct public sector sales experience in the SLED Market, with a proven track record of closing $2M+ annual quotas. - Deep knowledge of SLED procurement cycles and decision-making processes, how to work with resellers, VARs and distributors. - Established regional network, including state and local departments and agencies, prime contractors, and industry associations. - Experience selling SaaS, AI/ML, or enterprise software solutions to government clients. - High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up - Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals - Creativity and strong technical acumen to structure unique, mutually beneficial partnerships - Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences - Preference given to candidates within California, Texas, Washington, Arizona and Colorado with willingness to travel (25-35%). Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Mission of the role To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines. The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation. Key outcomes In the first 6–12 months Outcome 1: UK Payroll Knowledge & Process Proficiency Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls. Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month. Outcome 2: Accurate & Compliant Payroll Processing Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission. Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements. Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy. Outcome 3: Client Service & Responsiveness Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries. Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day. Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required. Outcome 4: Team Collaboration & Process Improvement Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues. Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times. Must-have experience Minimum 1–2 years of hands-on UK payroll processing experience. Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred. Experience managing multiple client payroll accounts is an advantage. Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes. Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage. Strong attention to detail and experience working with sensitive and confidential financial information. Proven ability to manage multiple priorities and meet strict deadlines. Strong written and verbal English communication skills. Comfortable working with data and payroll-related reporting and metrics. Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows. Must-have attributes Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks. Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required. Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements. Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients. Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship. AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective. The interview process The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish. TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background. Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines. Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations. Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages. Requirement for background screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify: Your education Any criminal history Any political exposure Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year. Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.

About PFM Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact. About the department Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses. About the role Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms. Performance objectives Objective 1 - Deliver exceptional customer experience: — Respond to customer inquiries across Intercom tickets, Discord, and email. — Review and resolve customer issues end to end. — Tailor tone and approach to each customer's situation without sacrificing accuracy. Objective 2 - Maintain operational excellence: — Prioritize incoming tickets and follow established workflows. — Document cases and keep customer records up to date. — Escalate issues to the right team when outside scope. Objective 3 - Ensure information accuracy: — Verify offers, promo codes, and loyalty program submissions before responding. — Stay current on firm rules, payout information, and policies. — Keep FAQs and internal documentation accurate and current. Objective 4 - Support continuous improvement: — Report bugs and flag recurring issues to Product and Development. — Suggest workflow improvements. — Contribute to knowledge base updates and AI training data. What we look for Must have: — Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume. — Strong written communication, clear and empathetic to non-technical customers. — Hands-on experience with Intercom or similar helpdesk/ticketing platform. — High attention to detail verifying specifics before responding. — Strong time management to meet response and handling time targets without sacrificing quality. — Comfortable investigating and troubleshooting independently before escalating. — Professional, accountable, collaborative, works well across teams without heavy oversight. — Available to work CET-aligned hours in a fully remote, async-first environment. Nice to have: — Familiarity with proprietary trading firms or prop trading industry. — Experience using AI-assisted support tools (e.g., Intercom Fin AI). — Experience managing or responding to public reviews (e.g., Trustpilot). — Background in fintech, SaaS, or fast-paced digital consumer platforms. Compensation Up to $800 - $1,300 USD per month gross. Location & work setup Remote worldwide with strong overlap with CET hours. Full-time employment. Hiring stages — Application screening — Video intro + role fit questionnaire (async) — Discovery HR interview — Real-world task based on PFM support scenarios — Professional interview with Head of Customer Experience — Peer & values conversation — Informal conversation to align expectations — Formal written offer — Reference check before formal offer Additional notes Candidates not meeting every qualification but confident in excelling are encouraged to apply. Equal opportunity employer welcoming diverse backgrounds. Familiarity with prop trading industry and PFM mission is valued. Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.

Задачи: — Определение позиционирования, месседжинга и стратегии выхода на рынок продуктов компании. — Взаимодействие с командами Product, Sales, Marketing, Delivery и Customer Success для трансляции сложных fintech технологий в бизнес-ценность. — Разработка и реализация стратегии и тактики продвижения продуктов. — Проведение исследований клиентов и рынка (ICP, персоны, анализ побед и поражений). — Анализ конкурентов и подготовка battlecards. — Организация выхода продуктов на рынок и запуск новых продуктов. — Поддержка отдела продаж (презентации, одностраничные материалы, скрипты демо, кейс-стади). — Создание продуктового контента и историй клиентов. — Поддержка ценообразования и упаковки продуктов. — Повышение уровня принятия продуктов и кросс-продажи/апселл. Требования: — Опыт 5+ лет в Product Marketing, Product Management или Solutions Marketing в B2B технологиях. — Опыт работы с B2B SaaS или корпоративными продуктами. — Опыт в fintech, банковских технологиях или платежных системах является большим плюсом. — Опыт работы в стартапах или масштабируемых компаниях. — Знание API, интеграций, SaaS/облачных технологий, KYC/AML, платежных процессов. — Отличные навыки письменного английского и презентаций. — Коммерческое мышление (управление воронкой продаж, коэффициентами побед, доходом). Условия: — Реальная ответственность, прямое взаимодействие с руководством и влияние на вывод технологий на рынок. Компания не рассматривает граждан России.

3 000 – 4 000 $

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're hiring a Frontend Developer to join our Developer and AI user interface team, where you'll build the controls and workflows that give developers and security teams visibility over how machine workloads, CI/CD pipelines, and AI agents access credentials at runtime. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 2+ years of experience in frontend software development; strong TypeScript fundamentals and experience with React or a comparable component-based framework - Experience contributing to features end-to-end, from API contract through component implementation and unit tests - Experience building complex form flows, including multi-step wizards, validation, error states, and async operations with sequential API calls and robust failure handling - You care deeply about code quality and visual craft. You sweat the details, review work critically, and hold a high bar for what ships - Working knowledge of accessibility fundamentals including keyboard navigation, ARIA, and screen reader considerations - Familiarity with i18n workflows, including static string extraction and integration with a localization system - Comfortable working iteratively. That means managing ambiguity, communicating progress clearly, and coordinating with cross-functional teams throughout the development cycle Bonus points for: - Experience with Electron or other desktop-targeted web runtimes - Working knowledge of GraphQL — writing queries and mutations, managing fetch/refetch behavior with Apollo Client What you can expect: - Build UI for a developer-facing secrets management product, including CI/CD integrations, workload identity flows, and environment configuration - Contribute to the auth prompt and autofill experience that users interact with every day across desktop and web surfaces - Build new product surfaces including multi-step setup wizards, list/detail pages, and admin policy controls, implementing from Figma designs through to production-ready components - Ship features incrementally, working collaboratively from scoping through launch, with visibility controls and policy checks shaping what different users see - Follow established design system guidelines and contribute to component patterns, with component tests required alongside every feature as part of the PR process - Collaborate with product, design, and infrastructure partners throughout the full development lifecycle, from planning and estimation through launch and iteration - Review code and share knowledge with teammates, contributing to a team culture of high standards and constructive feedback - Contribute to and maintain documentation on code processes, systems, and decisions to support team knowledge and scalability - Participate in a rotating on-call schedule shared across the team USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers . In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments . You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams , driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence. Key Responsibilities Customer Success & Secure Solution Delivery Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers Design, validate, and implement secure, scalable architectures for Mattermost across cloud, on-premise, hybrid, and air-gapped environments Support alignment with security and compliance frameworks such as FedRAMP, NIST 800-53, DoD STIG, and SOC 2 Guide customers in integrating Mattermost with authentication and identity management systems (SSO, SAML, OAuth) , DevOps pipelines, and monitoring tools Provide proactive technical guidance to minimize operational risk and ensure long-term platform success Technical Leadership & Advocacy Serve as the primary technical point of contact for assigned accounts Collaborate with Product, Engineering, and Support to resolve complex technical issues and advocate for customer needs Develop reusable deployment assets including scripts, playbooks, and technical documentation to accelerate implementations Participate in internal reviews to improve onboarding methodologies and deployment best practices Communication & Stakeholder Management Present complex technical concepts to both executive and technical stakeholders , tailoring communication to audience and context Build trusted relationships that drive adoption, expansion, and long-term customer success Maintain detailed records of architectural decisions, deployment strategies, and customer feedback Required Qualifications Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role Strong technical knowledge of Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure Hands-on scripting or development experience with Python, Go, Node.js, or similar languages Strong understanding of cybersecurity principles and secure system architecture Familiarity with DevSecOps tools and workflows (GitHub, Jenkins, Jira, Terraform, etc.) Experience managing large enterprise or government customers and aligning technical delivery with business and security requirements Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. This role may require the candidate to obtain and maintain a U.S. government security clearance in the future. Preferred Qualifications Experience working with U.S. Federal agencies, defense organizations, or regulated industries Familiarity with IT Service Management (ITSM) frameworks Knowledge of compliance standards such as FedRAMP, NIST, SOC 2, or ISO 27001 Experience with secure collaboration platforms or open-source technologies Exposure to mobile device management (Intune, Workspace ONE, MobileIron) environments Experience working in a startup or high-growth SaaS environment Target Salary Range: $125,000 - $165,000 USD plus commission Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan. U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: SF or Remote (US/Canada) At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We are looking for Render's first Forward Deployed Engineer to work hands-on with our most strategic customers. Our largest contracts and fastest-growing AI startups are scaling on Render, and this role provides them with a dedicated, concierge-level technical partnership. You will balance two motions: white-glove engagement with our top accounts, where you work closely with the customer's engineering team as a trusted technical partner, and scoped onboarding intensives that get high-growth startups confidently building on the platform. As the first FDE in our Field Engineering organization, you will define the playbook for this function, prove the model, and shape how it scales. WHAT YOU'LL DO - Work closely with Render's top accounts as their dedicated technical partner, providing concierge service across architecture reviews, migration planning, and hands-on delivery. - Run scoped onboarding intensives for high-growth startups, from intake and success criteria through hands-on-keyboard execution. - Lead the database side of customer engagements, including Postgres architecture, performance tuning, and complex data migrations from Heroku, AWS, and other cloud providers. - Drive activation and expansion in strategic accounts: turn major credit grants into durable production adoption, surface expansion signals from your technical work, and partner with the account team to convert them into revenue. - Own the ongoing technical relationship for your accounts: proactive architecture and health reviews, collaborative roadmap sessions, incident follow-up and RCA, and escalation point for hard technical problems, working closely with the account team. - Build the FDE playbook: qualification criteria, engagement templates, success metrics, and reference architectures that make the program repeatable. - Act as a high-signal feedback channel to product and engineering, translating customer friction into prioritized product input. - Partner with Account Managers and Customer Engineers to ensure smooth handoffs after each engagement and durable long-term coverage. WHAT WE'RE LOOKING FOR - 8+ years in a hands-on, customer-facing engineering role: forward deployed, solutions, customer, or professional services engineering. - Strong software engineering fundamentals; you can write production-quality code and work hands-on-keyboard inside a customer's codebase. - Deep experience with cloud infrastructure: containers, CI/CD, networking, autoscaling, and running real workloads in production. - Deep Postgres and database expertise: schema design, performance tuning, replication, and production data migrations. Our largest engagements consistently turn on this skill set. - AI fluency: you work with AI tools daily to accelerate your own delivery, and you understand LLM application architectures well enough to guide the teams building them. - Excellent communication with everyone from startup founders to enterprise platform teams, including executive-level conversations. - Self-directed and comfortable with ambiguity; you can stand up a new function without an existing playbook. - Commercial instincts: you understand how technical wins connect to expansion, renewal, and revenue. NICE-TO-HAVES - Migration experience from Heroku, AWS, or other clouds onto modern platforms. - Hands-on experience shipping AI and LLM applications (RAG pipelines, agent frameworks, inference workloads); many of our fastest-growing accounts are AI-native. - Prior experience as the first hire in a role or a founding member of a new program. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. 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