Location: Москва
Аврора (Маэстро) — центральный оркестратор AI-агентов департамента безопасности. Продукт предоставляет сотруднику единую точку входа для взаимодействия со всеми доступными AI-агентами департамента: запросы приходят из фронта и СберЧата, а «Аврора» маршрутизирует их профильным агентам, обеспечивая целостный пользовательский опыт.
Обязанности
* разработка и внедрение core-логики AI-агента в production
* проектирование и реализация backend-сервисов на Python
* интеграция с LLM, инструментами разработки (CI/CD, репозитории, тестовые фреймворки)
* интеграция с внешними системами и сервисами через Kafka, REST API, gRPC, WS и другие протоколы
* построение архитектуры автономных AI-систем
* разработка механизмов планирования, оркестрации и выполнения задач агентом
* оптимизация производительности и надежности системы
* участие в принятии архитектурных решений
* подготовка релизов моделей и агентов, включая документацию, демонстрационные материалы и защиту решений перед банковскими регуляторами
* сотрудничество с бизнес-заказчиками, архитекторами и продуктовыми командами.
Требования
* оконченное высшее образование
* 4+ лет коммерческого опыта разработки на Python
* опыт разработки AI-агентов или multi-agent систем
* опыт работы с AI/ML или LLM (OpenAI API, open-source модели, prompt engineering)
* знание современных подходов к автономным системам и планированию задач
* уверенное знание backend-разработки (API, микросервисы, асинхронность)
* понимание PDLC/SDLC процессов и инструментов разработки (Git, CI/CD, тестирование)
* навыки работы с Docker/Kubernetes
* умение писать чистый, поддерживаемый код.
Будет плюсом
* работа с кодогенерацией, анализом кода и автоматическим рефакторингом
* работа с code analysis / static analysis инструментами
* опыт в DevOps или platform engineering
* опыт проектирования сложных систем и архитектур
* опыт работы в финтехе или высоконагруженных системах.
Условия
* инновационные, амбициозные проекты и задачи, которые развивают: всегда есть возможность прокачать свои навыки в работе и профессионально расти
* среда для обмена знаниями – высокая экспертиза внутри команды;
* сплоченная команда, работающая над общими задачами и умеющая хорошо отдыхать
* нашу культуру создают сами сотрудники – мы их слышим и помогаем создавать и поддерживать корпоративные комьюнити по интересам
* стабильная заработная плата и годовой бонус
* полностью офисный формат работы. Современный IT-офис вблизи Москва-Сити в пяти минутах от метро "Кутузовская", с фитнес залом
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
THE ROLE
Xero reimagined accounting software. Now we’re reimagining how small businesses get paid and how money moves. We're making a critical, multi-year investment in two connected engineering portfolios, Payments Products & Experiences and Payments Platform, and we're hiring a Principal Engineer for each. As our three-year payments strategy reaches a turning point, you'll help shape what comes next, with domain-level influence over the next two to three years.
You'll shape technical strategy across multiple teams, partnering with senior stakeholders to turn complex requirements into scalable, resilient systems. Staying close to the technical detail, you'll set the example for a portfolio of 40 to 50 engineers. You'll also join a global community of Principal Engineers across Xero, driving engineering standards, architecture, and best practices.
You'll Go Bold by setting long-term direction, and Go Together by bringing product, engineering and senior stakeholders with you.
THE TEAMS
Payments Products & Experiences: this portfolio is made up of our Get Paid and Growth teams, builds the checkout, payment methods, flexible payments and AI payment agents that help small businesses get paid on time.
Payments Platform: this portfolio is the engine underneath, with provider integrations, bill payments and a single, product-agnostic API that other Xero teams build on.
Together they move billions of dollars across more than 150,000 transactions a day, a number set to double as we grow into the UK and US.
THE TEAMS ARE CURRENTLY WORKING ON
- Tech stack: microservices across web, API and data layers, built in languages such as C#, Java, Go or C++, running on AWS with SQL and NoSQL data stores.
- Current focus: reviewing existing payments systems to work out what to extend, migrate or rebuild, alongside Growth experiments and AI-powered payment chasing.
- Future focus: a multi-year payments architecture covering agentic payment workflows, payments inside AI assistants and recurring payments.
- Global scale: replatforming payment methods and designing global rails and a ledger ready for new markets.
WHERE AND HOW YOU CAN WORK
You'll be based in Sydney or Melbourne, working a hybrid model that blends time together in our modern offices with the flexibility of working from home. Boost days bring teams together to connect and collaborate in person. With colleagues across Australia and the US and payment flows that run around the clock, you'll also work across time zones.
SOME OF THE THINGS WE'RE LOOKING FOR
- You bring deep experience designing and running large-scale distributed systems in production, balancing reliability, performance and cost, and any payments or fintech experience is a real plus.
- API-first thinking is second nature, and you're at home across web, API and data layers, with fluency in at least one modern backend language, SQL and NoSQL stores, and cloud-native platforms, ideally AWS.
- Legacy-heavy systems are a puzzle you enjoy, and you make clear, practical calls on whether to extend, migrate or build while staying hands-on through pairing, spikes and code.
- A strong interest in utilising AI tooling is essential, as you will model how to use these technologies to automate tasks and improve engineering outcomes.
- Your background shows a deep curiosity for growth hacking and a proven ability to design and analyse A/B tests that drive product usage.
- You'll Go Further by mentoring Staff and Senior engineers, shaping cross-team initiatives with Xero's Principal community and setting standards that lift engineering across Xero.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a Staff+ Software Engineer to work on the vector search infrastructure behind Claude. Retrieval is how Claude learns about the world. Web search across claude.ai, the API and agentic surfaces, memory across conversations, and the reinforcement learning workloads that train our next models all depend on fast, cheap, high-recall nearest-neighbor search over billions of vectors.
You'll join a small team responsible for the vector database layer that serves Claude's retrieval workloads: its architecture, performance, scalability and cost. This is a foundational role. The team is small, core architectural decisions are still open, and the engineers who join now will shape how the system evolves.
The role sits in our Databases organization and works day to day with the Search Platform team, which owns web search indexing, retrieval and serving, and the Memory & Search team, which owns search and memory inside claude.ai.
We're looking for someone who has built vector or search systems that ran in production, at scale, with real users and a real on-call. You'll be hands-on in the code, and you'll also be the person deciding how the pieces fit together.
Key responsibilities
Own the core of Anthropic's vector database layer: index structures, storage layout, query execution and the serving layer
Own production readiness - benchmarking against exact search, capacity planning, onboarding new workloads, and the operational tooling to run it at scale
Drive the recall, latency and cost trade-offs - quantization, filtered search, index build and refresh strategy, and how compute and storage are separated and scaled
Scale throughput by an order of magnitude as research and training demand grows, and work out whether the bottleneck is architecture, hardware or engineering bandwidth
Extend the retrieval stack toward hybrid retrieval - lexical search and fused ranking alongside vector search
Set the evaluation methodology for the system - recall targets, latency objectives, cost per query, and the regression detection that keeps them honest
Set technical direction for a growing team - lead design reviews, make architectural decisions others build on, and mentor the engineers joining the effort
Share the on-call for the systems you own
Minimum qualifications
Direct experience building a vector database or approximate nearest-neighbor search system that ran in production at scale
Deep knowledge of ANN index structures (graph-based, clustering-based or disk-resident approaches), vector quantization and filtered search
Experience with search relevance and ranking
Strong systems programming skills in a language such as Rust, C++ or Go, including performance-critical and memory-intensive code
Experience designing and operating large-scale distributed storage or serving systems with strict latency and reliability requirements
A track record of independently scoping and delivering ambiguous, multi-quarter technical projects
Strong written and verbal communication, with experience driving alignment across teams with different priorities
Interest in AI safety and Anthropic's mission
Preferred qualifications
Experience with object-storage-backed or disaggregated compute and storage database designs
Experience building or operating full-text search engines (inverted indexes, BM25) or hybrid retrieval systems
Familiarity with embedding models and the retrieval demands of LLM training and inference
Experience using GPUs or other accelerators for index build or search
Prior experience as a technical lead on a database or search infrastructure team
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Tech stack
Core:
Java, Spring Boot, RxJava, Redis, MySQL, Apache Kafka
Additional technologies:
Vespa, Elasticsearch, OpenSearch, Vector Search Technologies, AI/ML Infrastructure, Docker, Kubernetes
Key responsibilities
Design, develop, and maintain scalable, high-performance backend services using Java and Spring Boot
Take ownership of complex technical challenges, from identifying problems and proposing solutions to implementation and production delivery
Contribute to architectural decisions and continuously improve system performance, scalability, and reliability
Develop and optimize APIs, microservices, integrations, and event-driven systems using Kafka
Proactively identify technical bottlenecks, propose improvements, and drive engineering initiatives
Troubleshoot complex production issues and ensure high standards of code quality and maintainability
Participate in technical discussions, code reviews, and architectural planning
Collaborate with product and engineering teams to translate business requirements into reliable technical solutions
Contribute to the development and optimization of search functionality and AI-powered features as needed
Must-have qualifications
8+ years of hands-on software engineering experience, with deep expertise in Java and production-grade backend development
Strong proficiency in Java and Spring Framework / Spring Boot
Architect-level technical expertise, including the ability to design complex backend systems, evaluate architectural approaches, and make sound technical decisions
Strong understanding of distributed systems, microservices, scalability, performance optimization, fault tolerance, and reliability
Solid experience with Redis, MySQL, and Apache Kafka
Experience with reactive programming (preferably RxJava)
Strong experience designing and developing APIs, backend services, and complex integrations
Proactive and self-driven mindset:
ability to identify problems and opportunities, propose solutions, develop actionable plans, and take ownership of implementatio
Nice-to-have qualifications
Experience with Java 25+
Experience developing and optimizing high-performance search systems
Hands-on experience with full-text search, vector search, or semantic search technologies
Production experience with Vespa, OpenSearch, Elasticsearch, Weaviate, Pinecone, Milvus, Qdrant, or similar platforms
Experience building Retrieval-Augmented Generation (RAG) solutions
Familiarity with AI/ML infrastructure and pipelines, including integrating machine learning models into production services
Experience with embeddings, ranking, indexing, recommendation systems, and AI-powered services
Knowledge of cloud platforms and containerized environments (Docker, Kubernetes)
Experience with observability, monitoring, and performance analysis tools
Previous experience in Staff, Principal, or Architect-level engineering positions
Working hours
Candidates must be available to overlap with the New York team from
9:00 AM to 1:00 PM ET
. The remaining working hours are flexible.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Gergian legislation. All employment is decided based on qualifications, merit, and business need.Learn more about Lineate at our website: www.lineate.
com
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Product:
A US-based
real estate and mortgage technology platform
that supports the home-buying journey from property search through closing. It combines property search, data integrations, workflow automation, real estate services, and home-buying rewards in a single customer journey.
Key Responsibilities
Build and maintain reliable, scalable
ETL/ELT pipelines
and data platform components.
Integrate data from
multiple heterogeneous sources
, including databases, APIs, files, and third-party systems.
Clean, normalize, transform, and map
messy, incomplete, and inconsistent data
, often without reliable unique keys.
Develop solutions for
record matching, deduplication, reconciliation, and entity resolution
across different data sources.
Design data models and implement
data quality, validation, and monitoring
processes.
Investigate data discrepancies, troubleshoot pipelines, and continuously improve data reliability and performance.
Requirements
6+ years of hands-on Data Engineering experience
.
Strong
Python and SQL
skills.
Solid production experience with
ETL/ELT, data integration, and data modeling
.
Hands-on experience cleaning and mapping
incomplete, inconsistent, or duplicated data from multiple sources
.
Experience matching records
without a reliable common ID
, using composite keys, rule-based or fuzzy matching, entity resolution, or similar approaches.
Production experience with modern data technologies such as
Airflow, dbt, Spark, Kafka, ClickHouse, Snowflake, Databricks, or similar
.
Strong understanding of
data quality and DWH/data platform principles
.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business ne
ed. Learn more about Lineate at our website: www.lineate
.com
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Software Engineer on the Banking team at OnePay, your work will have a direct impact on how people access, move, and manage their money, driving everything from the design of scalable banking services to the reliability of real-time money movement that help our customers trust us with their finances. You will:
- Lead technical design and delivery of banking features that scale with our growing customer base and support a seamless mobile experience
- Set architectural standards and best practices for code quality, performance, security, and reliability across our banking services
- Own the technical approach to complex challenges at scale, including sensitive financial data and real-time money movement
- Mentor and grow engineers through design reviews, code reviews, and hands-on collaboration on tough problems
- Partner closely with product, design, risk, and compliance to shape the roadmap and turn it into high-quality, shipped software
- Create and maintain clear documentation, a must-have for a growing, remote organization
YOU BRING
- 7+ years of professional experience in backend or full-stack software engineering, including technical leadership of projects or teams
- Proven success designing, building, and scaling production-grade APIs and distributed systems, ideally in banking, payments, or other regulated financial services
- Experience with sensitive financial data and money movement systems, such as ledgers, account management, ACH, or card processing
- Proficiency in Node.js and TypeScript or similar modern backend frameworks, and familiarity with microservices, Kubernetes, and AWS
- Experience with mobile or user-facing applications, ideally React Native, is a plus
- Strong communication and collaboration skills, with a track record of mentoring engineers and driving technical decisions across teams
- Drive and proactivity - everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Sydney, Australia
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As a Sales Development Representative (SDR) at Avoca, you'll fuel our growth engine by identifying, engaging, and qualifying prospective customers across the Australian home services industry. You'll run high-velocity outbound programs, convert interest into meetings for our Account Executives, and help evangelize Avoca's impact by turning missed calls into booked jobs and measurable revenue.
You'll pioneer and build the market. This is a greenfield opportunity: you'll generate Avoca's pipeline in Australia from day one. It's ideal for someone who thrives on speed, experimentation, and impact. You'll own pipeline generation end-to-end: target the right segments, craft compelling outreach, book high-quality meetings, and collaborate closely with Sales, Marketing, and Product to turn customer pain into Avoca wins.
WHAT YOU'LL DO
- Prospect and qualify leads across Australian home services segments, serving as the first point of contact and trusted resource for prospects evaluating Avoca.
- Run high-volume, multi-channel outbound (LinkedIn, email, calls, events) to build pipeline and consistently exceed meeting and SQL targets.
- Tailor outreach to customer goals and business models; articulate Avoca's value in booking jobs, capturing missed demand, and lifting revenue.
- Partner with Account Executives to schedule demos, share context, and ensure smooth handoffs that convert into opportunities and closed-won deals.
- Travel to industry conferences and events to generate leads, book demos on-site, and represent Avoca with professionalism and urgency.
- Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams.
- Collaborate with Sales, Marketing, and Product to refine messaging, share market feedback, and continuously improve playbooks and cadences.
- Track activity and outcomes with precision; measure and report on KPIs to guide prioritization and iterate quickly.
WHAT YOU'LL BRING
- 1–3 years in an SDR, BDR, or outbound sales role, ideally at a high-growth startup.
- A track record of hitting or exceeding outbound meeting targets, with meetings that actually convert downstream.
- Confidence on the phone and in writing: you can articulate value clearly whether it's a 30-second cold call or a personalized email.
- Comfort with high volume; you can run 50+ touches a day without sacrificing quality.
- CRM discipline: clean data, updated stages, notes that your AEs can actually use.
- Excited to work with a high-ownership team across multiple time zones.
- Nice to have: experience selling AI, SaaS, or into the home services vertical.
- BONUS: Market/domain knowledge and/or an existing trades network.
WHO YOU ARE
- You're competitive with yourself. You track your numbers, know your conversion rates, and are always looking for the next lever to pull.
- You handle rejection well — not because you ignore it, but because you treat it as signal. A "no" teaches you something about messaging, timing, or targeting.
- You prepare before you pick up the phone. You've looked at the prospect's website, understand their business model, and can speak to their specific pain.
- You're a clear communicator who keeps AEs, managers, and cross-functional partners in the loop without being asked.
- You thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists.
- You have a high motor: self-driven, relentless in pursuit of pipeline, and quick to act without waiting to be told.
- You're already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach and list building, and can show the workflows you've built and the results they drive.
BENEFITS
- Flexible PTO plus AU holidays
- Company-wide off-sites
- Travel to HQ
- Competitive medical, dental, and health insurance
- All core tools and software provided
Compensation: The expected on target earnings for this role is A$150,000–A$175,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Sydney, Australia
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As an Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for high-value home services operators in Australia. You'll work directly with founders, owner-operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine.
You'll pioneer and build the market. This is a greenfield opportunity: you'll shape how Avoca sells in Australia from day one. It's ideal for someone who thrives in high-paced sales environments and is comfortable selling a technical product.
WHAT YOU'LL DO
- Own the end-to-end sales cycle for mid-market and enterprise home services customers across Australia.
- Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points.
- Deliver tailored demos and solution pitches that map Avoca's AI to customer outcomes.
- Build pipeline through outbound, inbound, and channel partners.
- Manage pipeline, forecasts, and deal progression with high accuracy.
- Partner closely with Product, Engineering, and Customer Success to close complex deals.
- Provide feedback from the field to help shape product roadmap and positioning.
- Hit and exceed monthly and quarterly revenue targets.
WHAT YOU'LL BRING
- 2-5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred).
- Proven ability to run complex sales cycles and close high-ACV deals.
- Strong discovery skills: you ask great questions and listen closely.
- Comfort selling to operators, founders, owner-operators, and revenue leaders.
- Clear, confident communicator who can explain technical concepts simply to varied stakeholders.
- Highly organized, proactive, and comfortable in fast-moving environments.
- Excited to work with a high-ownership team across multiple time zones.
- BONUS: Market/domain knowledge and/or an existing trades network.
WHO YOU ARE
- Experience selling to home services, SMBs, or operations-heavy businesses.
- Familiarity with call centers, customer support, or revenue operations.
- Experience working in early-stage startups.
- Thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists.
- Have a high motor: self-driven, relentless in pursuit of pipeline, and have a competitive mindset.
- Are already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach, call prep and pipeline management, and can show the workflows you've built and the results they drive.
BENEFITS
- Flexible PTO plus AU holidays
- Company-wide off-sites
- Travel to HQ
- Competitive medical, dental, and health insurance
- All core tools and software provided
Compensation: The expected on target earnings for this role is A$300,000–A$365,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization in the Western US. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
- Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management.
- Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.
- Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases.
- Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.
- Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.
- Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency.
REQUIREMENTS
- 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred.
- Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment.
- Strong command of sales metrics, funnel optimization, forecasting, and process rigor.
- Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.
- Excellent communication skills and ability to influence across teams and seniority levels.
- Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.
- Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus.
LOCATION
This role is remote-first, however the ability to operate in PST timezones is required. There is a preference for candidates to be based in San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
We’re looking for an Engineering Manager to lead the team building LangSmith, our observability and evaluation platform for LLM applications. You’ll define the technical direction, grow and mentor a world-class engineering team, and partner with product and design to deliver features that help developers build and deploy trustworthy AI systems with confidence.
WHAT YOU'LL DO
- Build, mentor, and grow a high-performing team of engineers, fostering collaboration, ownership, and accountability
- Strengthen LangChain’s engineering culture through mentorship, high-quality code, and technical excellence
- Shape long-term technical direction and ensure scalability and reliability of LangSmith AI Observability Platform
- Partner with product and design teams to define scope, sequence, and success criteria for key initiatives
- Maintain a high bar for technical excellence while making sure the team moves with urgency and focus
- Lead by example in writing clean, maintainable, and well-tested code in Go/Python and Typescript
- Engage directly with customers to understand their needs and translate them into actionable product improvements
WHAT YOU'LL BRING
- Experience managing or tech-leading teams delivering complex full-stack products
- Strong technical background in Go/Python and React/Typescript
- Solid understanding of databases (Postgres, Redis and ClickHouse)
- Proven ability to design high throughput data-intensive systems
- Bias towards shipping quickly and learning from customers
- Strong communication skills—able to collaborate with internal stakeholders and engage directly with customers
- Bonus: Experience building AI/LLM-powered applications, developer tools, or observability platforms
- Annual salary range: $200,000- $250,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Germany
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.
Location: Germany
Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers.
Security Clearance: German security clearance is not required, but is a strong nice-to-have.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate complex procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior stakeholders including departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure.
- Drive alignment between product development priorities and specific customer requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government and defence deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers.
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government and defence organisations procure, evaluate, and deploy technology
- Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain a German security clearance
Nice to Have:
- Active German security clearance
- Bilingual (English/German) proficiency
- Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role strongly prefers eligibility for German government security clearance.
We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers.
What Makes This Role Unique
This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Corporate Security Automation Engineer at OnePay, you will lead the design, implementation, automation, and optimization of our corporate security infrastructure. You will enhance security controls, align goals with business objectives, and drive automation and self-service capabilities to maintain a strong security posture in a rapidly scaling environment.
- Work with IaC tools like Terraform to ensure enterprise configurations are steady, change-managed and machine-readable.
- Design and deploy endpoint security measures aligned with industry standards, including vulnerability management.
- Ensure a strong security posture for corporate SaaS applications by configuring vendor capabilities or building automations to meet OnePay standards.
- Mature and manage data protection controls, including Data Loss Prevention (DLP) tools and secure data handling processes.
- Build secure methods for sharing data with internal teams and external partners.
- Collaborate with IT, Infrastructure, and Security teams to implement security measures, maintain critical corporate systems (ensuring availability and compliance), and drive process improvement through automation.
- Develop and run incident response and disaster recovery plans, including tabletop exercises.
YOU BRING
- 5+ years of IT experience, including 3+ years in enterprise security within cloud environments.
- Expertise in IaC tools like Terraform (preferred), Puppet, Chef or Ansible.
- Proven ability to lead projects, drive measurable security improvements through automation, leveraging scripting (Python, Go, and/or TypeScript).
- Solid understanding of networking, authentication standards, and security frameworks (MITRE ATT&CK, NIST CSF, CIS benchmarks), with hands-on experience in ZTNA and DLP solutions (e.g., Netskope, Zscaler).
- Skilled at simplifying technical concepts for non-technical audiences and influencing decisions.
- Experience with workflow automation tools like n8n is a plus.
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Lagos, Nigeria
The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre.
This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media.
Requirements
Key Responsibilities
Operational Reporting & Data Management
Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports.
Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth.
Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity.
Automate recurring reports and streamline processes to reduce manual reporting activities.
Performance & Customer Contact Analysis
Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps.
Investigate significant anomalies and performance drops through root cause analysis to assess operational impact.
Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations.
Business Intelligence & Management Insights
Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery.
Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement.
Prepare management reports and presentations for strategic stakeholder reviews.
Support business cases, budgeting, and capacity planning through forward-looking data insights.
Stakeholder Collaboration & Continuous Improvement
Collaborate cross-functionally with internal teams to obtain and validate operational data.
Translate stakeholder requirements into practical analytical and reporting solutions.
Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts.
Recommend and drive improvements to reporting processes and operational workflows based on data findings.
Workforce Management & Planning
Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes.
Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels.
Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments.
Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence.
Qualifications & Experience
3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence.
Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance.
Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media.
Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage.
Technical Skills & Core Competencies
Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools.
Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems.
Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies.
Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.
Location: Kazakhstan; Thailand; Vietnam; Serbia; Georgia; Uzbekistan
We are looking for a
Python Developer
to join a team that develops an internal analytics platform and builds AI solutions to automate the work of analysts and data engineers.
You will work on backend services and analytics tools, integrate LLMs into existing products, and gradually take part in developing AI agents. This role is not only about AI development. It also includes regular backend tasks and working with frontend features.
What You Will Do
Develop and improve Python backend services for the internal analytics platform.
Build features for analytics tools, admin interfaces, and services for data engineers.
Integrate LLMs with databases, APIs, and analytics interfaces.
Take part in developing AI agents for data analysis, generating SQL from natural language requests (Text2SQL), and automating routine tasks.
Work on frontend features using React.
Design APIs and integrations, take part in architecture discussions, and help choose technical solutions.
Adapt open-source solutions to the platform's needs, write tests, and take part in code reviews.
Requirements
More than 3 years of commercial experience in
Python
backend development.
Experience with
React
or a willingness to learn it quickly.
Experience building backend services, APIs, and integrations between systems.
Knowledge of SQL and experience with relational databases, such as PostgreSQL.
Understanding of application architecture, design principles, and common development patterns.
Interest in LLMs and AI agents, understanding of the basic principles behind language models, and willingness to use them to solve practical problems.
Active use of AI tools in development and the ability to critically evaluate their results.
Ability to work independently, take a structured approach to solving problems, and learn existing codebases and new technologies.
Nice to Have
Experience integrating LLMs through APIs or using AI frameworks such as LangChain, LlamaIndex, CrewAI, or AutoGen.
Familiarity with vector databases such as pgvector, ChromaDB, or Qdrant.
Experience with analytical databases and data warehouses such as ClickHouse, Greenplum, or Vertica.
Familiarity with S3-compatible object storage, such as Ozone S3.
Experience building admin interfaces, internal tools, BI solutions, or analytics dashboards.
Experience with Docker, CI/CD, and service monitoring tools.
Experience adapting and extending open-source solutions.
English Proficiency:
сonversational English at B1 level or above.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The AI Infrastructure team builds the foundational inference systems that sit at the core of Figma’s AI products. Our team is responsible for ensuring products like Figma Make and Figma Agent are highly reliable, easily observable, and can seamlessly leverage the latest cutting-edge models. Our team owns critical production services like our AI gateway, metering systems, and trace infrastructure, as well as our strategy for hosting first-party models. This role is an opportunity to join a rapidly-growing team at the ground floor and directly contribute to our core AI platform.
We’re looking for a hands-on engineering leader to support & grow our team, define & execute on our technical strategy, and collaborate with teams across engineering to build best-in-class AI features.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead, grow, and support a team of engineers building foundational infrastructure for Figma’s AI products.
Partner with engineering and product leaders from across Figma to define the team’s technical strategy and manage the day-to-day project execution.
Hire, coach, and develop senior and staff engineers to scale the team.
Roll up your sleeves to engage deeply with technical details and decisions as needed in order to help the team deliver on a robust AI platform with urgency.
Build an inclusive team and culture through thoughtful team-building and hiring practices.
We’d love to hear from you if you have:
3+ years of engineering management experience leading high-performing, fast-moving teams, ideally in the AI space.
8+ years of total engineering experience, ideally reaching a staff engineering level as an individual contributor.
Experience working on production AI systems.
A proven track record of motivating, mentoring, and growing experienced AI engineering leads.
Demonstrated experience learning new AI technologies quickly building technical depth in a new domain.
Experience building and scaling engineering teams and org structure as they grow.
While it’s not required, it’s an added plus if you also have:
Experience building AI agents, agent harnesses/loops, or LLM/agent tooling platforms.
Experience building high-scale production infrastructure (e.g., traffic/inference systems, metering, anti-abuse and billing systems).
A background in adjacent platform domains, like recommendation systems or networking.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, US - Atlanta
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, entrepreneurial Enterprise Account Executive to build and close transformative enterprise business in the Atlanta region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth.
What You Will Do
Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close.
Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit existing accounts with meaningful upsell and cross-sell potential.
Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes.
Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now.
Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early.
Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees.
Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion.
Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence.
A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred.
Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility).
Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company.
Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms.
A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling.
Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation.
Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration.
Your Skills and Experience
Direct object-storage and S3 ecosystem experience.
AI/ML, lakehouse, analytics, or HPC workload experience.
Co-sell experience with cloud, channel, OEM, or alliance partners.
Experience displacing legacy storage or incumbent infrastructure vendors.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, US - Boston
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, entrepreneurial Enterprise Account Executive to build and close transformative enterprise business in the Boston region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth.
What You Will Do
Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close.
Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit existing accounts with meaningful upsell and cross-sell potential.
Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes.
Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now.
Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early.
Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees.
Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion.
Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence.
A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred.
Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility).
Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company.
Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms.
A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling.
Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation.
Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration.
Your Skills and Experience
Direct object-storage and S3 ecosystem experience.
AI/ML, lakehouse, analytics, or HPC workload experience.
Co-sell experience with cloud, channel, OEM, or alliance partners.
Experience displacing legacy storage or incumbent infrastructure vendors.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, US - LA
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, entrepreneurial Enterprise Account Executive to build and close transformative enterprise business in the Los Angeles region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth.
What You Will Do
Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close.
Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit existing accounts with meaningful upsell and cross-sell potential.
Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes.
Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now.
Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early.
Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees.
Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion.
Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence.
A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred.
Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility).
Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company.
Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms.
A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling.
Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation.
Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration.
Your Skills and Experience
Direct object-storage and S3 ecosystem experience.
AI/ML, lakehouse, analytics, or HPC workload experience.
Co-sell experience with cloud, channel, OEM, or alliance partners.
Experience displacing legacy storage or incumbent infrastructure vendors.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
ГибридWith colleagues across Australia and the US and payment flows that run around the clock, you'll also work across time zones
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисSydney, Australia; Excited to work with a high-ownership team across multiple time zones
ОфисSydney, Australia; Excited to work with a high-ownership team across multiple time zones
УдалённоleadSan Francisco; This role is remote-first, however the ability to operate in PST timezones is required
ОфисNew York, NY
УдалённоGermany; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com