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Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Sweden. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Sweden, the base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Spain. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Spain, the base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Germany. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Germany, the base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Canada EST. About Product Management As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The role As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes Grafana Federal Cloud , for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes Grafana Cloud Bring Your Own Cloud (BYOC) , which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale. Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next. Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results. As the Staff Product Manager for Enterprise Deployment Solutions, you will: Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments We’re excited about you because you have 5+ years of product management experience on a technical B2B product, or a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics Experience with cloud infrastructure, platform software, or developer tools Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required. Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization Bonus Points Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud Experience with pricing and packaging across deployment models Experience with observability, monitoring, or other data-intensive infrastructure products Experience working with resellers, systems integrators, or cloud marketplace partners Familiarity with open source software or commercial open source companies In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: New York City, NY; New York City, NY | Seattle, WA; Remote-Friendly, United States; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for Software Engineers to join the Memory & Search team. We own how Claude remembers you and how it finds what it needs, across Claude.ai, Cowork and Claude Code. That spans the user-facing experience (what Claude remembers, how people see and edit it, how search surfaces the right conversation) and the shared infrastructure underneath it, the memory service, indexing, retrieval and vector search. Memory is one of the biggest levers on whether Claude feels like it knows you. We recently moved memory from a periodically synthesized summary to a dynamic, editable, on-demand system, and then unified it so the same memory follows you across products. Search went from a top user complaint to something people rely on to find past work. The platform is now in place, and the next phase is finding the product form factors that make memory the most compelling and sticky part of using Claude. That is why we are hiring product engineers. The team is strong on infrastructure, and we want people who have shipped user-facing products at scale, have a sharp sense for what makes a product feel good, and have built agentic systems where the model, the tools and the user interface have to work together. You will run short, demo-driven experiments on top of the memory and search stack, decide what to keep based on real usage, and help the whole team think like a product team. If you have founded a company, been an early engineer at a startup, or taken a product from zero to one, you will recognize the way we want to work. This is a trust-sensitive surface. Memory touches privacy, consent and enterprise controls, so you will work closely with product, design, privacy, legal and safeguards, and you will be expected to treat those constraints as part of good product design rather than obstacles to it. Key responsibilities Design, build and ship memory and search experiences in Claude.ai, Cowork and Claude Code, owning them end to end from the backend service through the model's tools to the user interface Run product experiments on the memory and search stack: form a hypothesis, build a demo, put it in front of real users, measure, and make a clear persevere-or-pivot call Shape how Claude uses memory and retrieval inside its agentic loop, including what the model stores, when it searches, how results are ranked and presented, and how the user stays in control Define and track the metrics that tell us whether memory is actually making Claude more useful, and build the evaluations that keep quality honest as the system evolves Improve search relevance and recall across conversations and memories, working across embeddings, hybrid retrieval and ranking as well as the interface that presents results Partner with product, design, privacy, legal and safeguards to ship features that respect user consent and enterprise requirements such as customer-managed encryption keys and data retention policies Raise the bar on product quality for the team through design reviews, code reviews and the standards you set for latency, polish and reliability Share the on-call for the systems you own Minimum qualifications Experience building and operating user-facing products used by a large number of people, including the backend services behind them Experience building agentic systems or LLM-powered products, including tool use, retrieval and prompt or context design Strong programming skills in Python and TypeScript, with experience across backend services and web front ends A track record of taking a product or feature from an idea to launch, and iterating on it based on usage data and user feedback Experience defining product metrics and running experiments to make decisions Strong product judgment: you notice when something feels off and you fix it, and you can explain why a design choice matters to users Strong written and verbal communication, with experience working closely with product managers, designers and non-engineering partners Interest in AI safety and Anthropic's mission Preferred qualifications Experience as a founder, early-stage engineer, or someone who has taken a product from zero to one Experience building search or retrieval systems: embeddings, vector search, hybrid lexical and semantic retrieval, or ranking Experience building evaluations for LLM or ML systems, or measuring the quality of retrieval and ranking Experience on consumer products with strong retention, or on personalization systems Experience shipping features that handle sensitive data or meet enterprise requirements such as customer-managed encryption keys, data residency or HIPAA Experience with latency-sensitive, performance-critical product work Experience mentoring engineers or setting technical direction for a team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

What you’ll work on Build ARCore-based capture workflows for scanning real-world environments. Work directly with ARCore sessions, tracking states, camera poses, anchors, and coordinate systems.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: - Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. - Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. - Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. - Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. - Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications. - Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap. - Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape. QUALIFICATIONS - 2 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills. - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes. - Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) - Familiarity with API-based integration methods and related tools/frameworks - Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc) - Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders. - Results-oriented approach with a focus on delivering exceptional customer satisfaction. - Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus. - Willingness to travel occasionally to client sites as required. - Good in speaking and writing in both English and Chinese, and in speaking Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Principal SRE to join our team! About the Role We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand.. As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability. Key Responsibilities Service Reliability & Operations Own the availability and durability of critical services across production environments and accountability for outcomes. Ability to work independently, take ownership, and drive projects from problem discovery through resolution. Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting. Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements. Follow established ITIL/OSS processes (incident, change, problem, and capacity management). Architect and Design Design automation for common operational tasks, reducing manual intervention and toil. Collaborate with engineering on overall storage design, performance expectation against product SLAs. Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant. Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins). Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency. Collaboration Partner with engineering, customer success, product, and operations teams to support resilient system design and operations. Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Document systems, share learnings, and help grow a reliability-minded engineering culture. Continuous Improvement Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy. Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements. Promote reliability-focused practices within development and operations teams. Qualifications Education & Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred. Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them. Technical Skills Solid Linux systems administration and troubleshooting skills. Proven ability to leverage AI tools to improve platform stability and scalability. Knowledge of storage systems, performance, sharding and storage algorithms. Experience in load balancing services including IPVS. Security-minded operations (patching, hardening, identifying vulnerabilities). Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis. Proficiency in at least one scripting language (Python, Bash, or Go). Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces). Experience with Hashicorp products (Nomad, Vault, Terraform). Preferred Attributes Experience in a SaaS, service provider, or distributed systems environment. Familiarity with ITIL/OSS practices and SLO/SLA’s. Strong problem-solving skills and willingness to learn new technologies. Experience with cloud platforms (AWS, GCP, or Azure). Backblaze Perks Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance Pay Transparency To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The pay range for this position is $215,000 to $250,000 per year. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you’ll be doing: - Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. - Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products. - Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. - Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables. - Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications. - Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap. - Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape. QUALIFICATIONS - 8 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills. - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes. - Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT) - Familiarity with API-based integration methods and related tools/frameworks - Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc) - Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders. - Results-oriented approach with a focus on delivering exceptional customer satisfaction. - Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus. - Willingness to travel occasionally to client sites as required. - Good in speaking and writing in both English and Chinese, and in speaking Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive for the Northeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health. What you'll do Drive strategic growth by leading GitLab's enterprise accounts across the Northeast, serving as a trusted technology advisor to industry leaders in your territory. Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions. Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives. Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally. Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts. Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle. Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach. Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab. What you'll bring Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions. Background selling into large, strategic enterprise accounts in the Northeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams. Knowledge of the Northeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network. Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships. Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption. Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure. Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies. About the team The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Northeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Northeast region. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $110,800 — $186,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Limassol, Cyprus We are looking for a PSP Operations Specialist to help manage day-to-day payment operations and resolve payment-related issues. You will work closely with our Head of PSP, Support team, developers, and payment providers to investigate failed transactions, coordinate issue resolution, and ensure smooth payment processing. This is a great opportunity for someone with initial experience in fintech, payments, or customer support who wants to develop their expertise in payment operations. Key Responsibilities Monitor payment transactions and investigate failed, declined, or delayed payments. Help the Support team resolve payment-related questions and customer complaints. Check transaction statuses, payment logs, and provider responses to identify potential issues. Communicate with payment providers to investigate problems and follow up on their resolution. Coordinate with developers and other teams to resolve payment-related issues. Track open requests, provide status updates, and escalate complex or critical incidents. Identify recurring payment issues and share findings with the team. Assist with payment performance monitoring, operational reports, and internal documentation. Support operational tasks related to new merchants and payment methods. Manage relationships with Service Providers Requirements Around 1 year of experience in fintech, payment operations, customer support, or a similar role. Basic understanding of payment processing and willingness to learn about PSPs and payment methods. Good analytical skills and attention to detail. Comfortable working with Excel or Google Sheets. Good communication skills and ability to coordinate with different teams. Proactive approach to problem-solving and ability to follow tasks through to completion. Fluent in Russian and strong written English skills for day-to-day communication with international payment providers and partners. Nice to Have Experience in a fintech company or payment service. Basic knowledge of card payments, APMs, or local payment methods. Familiarity with transaction statuses, decline codes, or payment logs. Experience with CRM, ticketing systems, or operational tools. What we offer Full relocation support and working visa sponsorship Competitive salary Days off when you need them What awaits you Working in a small and fast-paced Scrum team A practical role where you can influence how we work with data No bureaucracy - we focus on practical solutions and common sense Pleasant colleagues and a healthy internal culture A non-toxic environment with respect for work-life balance (we turn off Slack during vacations) You don't need to know everything about payment operations from day one. We value curiosity, attention to detail, and a willingness to learn.

Location: Serbia; Montenegro; Georgia; Armenia Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. We build innovative fintech so people can #TradeForMore with Libertex. Job Overview We are looking for a Junior Payments Analyst who will help monitor payment activity, reconcile transactions, handle payment-related queries, and coordinate with payment service providers (PSPs). Working alongside experienced colleagues, you will develop practical knowledge of online payments and take ownership of clearly defined operational tasks. This role is suited to someone early in their career who enjoys working with numbers, pays attention to detail, and follows tasks through to completion. You will receive guidance on our systems and procedures, with support available for complex or unfamiliar situations. Responsibilities Check PSP balances daily and flag funding needs to the team. Monitor payment performance, help investigate transaction issues, and perform daily reconciliations. Process routine manual settlements, refunds, and financial adjustments in line with internal procedures and approval requirements. Handle payment-related requests from internal teams, including transaction tracing, refund enquiries, and requests for Acquirer Reference Numbers (ARNs). Monitor shared payment inboxes, respond to routine queries, and route requests to the appropriate teams, following up where required. Coordinate with payment providers on operational issues, account documentation, and routine updates. Track PSP notifications, including technical changes, payment limits, country availability, and contractual notices, and share relevant information with the appropriate colleagues. Collect monthly fee information, reconcile invoices, and prepare regular reports. Manage assigned tasks and recurring responsibilities through to completion, keeping task records up to date and meeting agreed deadlines. Communicate promptly about blockers, potential delays, and changes in workload, and ask for guidance or additional tasks when needed. Requirements Experience in payments, finance operations, reconciliation, or a related support role is an advantage, but is not essential. Comfortable working with numbers and checking data accurately. Working knowledge of Microsoft Excel, including formulas, filters, and basic data analysis. Good written and spoken English for day-to-day communication with colleagues and external providers. Good organisational skills, with the ability to manage routine tasks, follow up consistently, and meet agreed deadlines. A responsible and proactive approach: you keep track of your assigned areas, ask questions when something is unclear, and raise issues early. Clear and responsive communication, including keeping colleagues informed of progress and expected follow-up times. Willingness to learn, follow established procedures, and seek support for unfamiliar or complex cases. A degree in Finance, Mathematics, Economics, or a related field is a plus. Benefits Quarterly bonuses based on Company performance Medical Insurance Plan with coverage for the employee and their immediate family from day one (Montenegro based) 24 working days of annual leave Corporate events and team building activities Udemy Business unlimited membership & language training courses Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: Paris, France Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the client Our client is a leading player in the online gaming and betting industry, operating one of the largest poker and sports betting platforms in Europe. Their platform serves hundreds of thousands of active users monthly and relies on highly scalable, real-time distributed systems designed to handle massive traffic volumes with high availability and low latency. The company combines strong technical excellence with a fast-moving product environment and offers engineers the opportunity to work on complex distributed architecture challenges at scale. About the Role We are looking for an experienced Senior Backend Engineer to join the Poker engineering team and contribute to the d e sign, development , and optimization of highly scalable microservices powering a large-scale real-time gaming platform. You will work on distributed, event-driven systems handling high-throughput traffic and real-time messaging workloads, while collaborating closely with infrastructure, frontend, data, and security teams. This role is ideal for engineers passionate about backend architecture, scalability, distributed systems, and high-performance platforms. Contract : PERMANENT - CDI Model : Onsite, 4 days week! Location : Paris, France (75007) Hiring Process: 4 interviews - HR screening, 2 Technical Interviews, Final Meeting and Offer Discussion NOTE: high preference for candidates who attended CPGE scientifiques — Classes Préparatoires aux Grandes Écoles scientifiques. Key Responsibilities Design and evolve the architecture of distributed backend systems Develop highly available and scalable microservices Build and maintain APIs and data models Work on real-time event-driven systems with high throughput requirements Implement unit, integration, and end-to-end testing Participate in code reviews and technical discussions Deploy and maintain services in AWS environments Monitor, troubleshoot, and optimize platform performance Contribute to architecture and technical documentation Collaborate with Frontend, Data, Infrastructure, Security, and Product teams Requirements Significant experience in developing back-end services on a high-traffic platform (10K+ req/s) Significant experience with load balancing, high availability, scaling, caching, database, and storage issues Proficiency in event-driven distributed architectures Proficiency in Redis or Kafka (data structures, pub/sub, streams, pipelines) Proficiency in relational databases (MySQL or PostgreSQL), modeling, optimization, transactions, and locks Knowledge of JavaScript and the Node.js ecosystem is desirable (microservices rely on Node.js) Knowledge of the cloud environment DevOps culture (CI/CD, Docker, Observability) Mandatory academic background from CPGE scientifiques (Maths Sup / Maths Spé) Benefits Permanent full-time contract (CDI) 4-day work week Profit-sharing and participation programs Company restaurant On-site gym facilities Long-term growth opportunities Modern engineering culture focused on scalability and innovation

Location: Germany Job Description: Our Client, a Data & AI strategy and implementation firm is looking for a Senior/Principal Consultant to join their team. This role is key in the technical delivery of high-quality data management solutions for our customers. The Senior Consultant will work directly with clients, leading them through discovery, supporting design and implementation of scalable solutions. This position represents a combination of technical expertise, and ability to interact with customers, ensuring that solutions meet business requirements and deliver strategic value. Expertise in Master Data Management, Data Quality and Data Governance best practices from architectural and functional perspective is of key importance for this role, as well as hands-on experience in configuration of data management products, educating and providing guidance to clients. What You Will Do: Advisory Communicate with business and technical stakeholders to gather requirements, business needs, and strategic objectives Educate stakeholders on technical and functional capabilities of the implemented software platforms, share best practices and drive decision making process Prepare and conduct discovery workshops on specific topics to business and technical stakeholders Map business requirements to technical capabilities, help to adjust customer expectations and support them with recommendations Translate technical information appropriately to different levels of the client organization. Solution Design and Documentation Document requirements, user stories and test plans Develop and document design for solution features including data models, quality, data access rules, workflows and user interfaces and data integration mappings Development and configuration leadership Configure the most critical components of the solution Validate development done by other team members, develop testing and deployment plans Provide oversight during development/configuration activities, testing and production deployment to the rest of the project team, developers and consultants. Pre-Sales Support Prepare customer presentations, proofs of concept, visual materials, and other tools for client presentations for business development purposes Contribute to proposal and statement of work documentation by defining and defending needed scope of work, project approach and effort. Who You Are: Advanced German and English speaker Highly focused on detail and results, with the ability to work with minimal supervision. Demonstrated ability to build relationships with multinational technical team members Advice and guide customer, demonstrate technical expertise and functional knowledge Proactive identifier and communicator of technical risks Demonstrated interest and ability to identify and assist in the sale of new project opportunities Confident to tackle new business or technical challenges. Disciplined curiosity: interest in asking "why" and synthesizing important findings into alternatives and recommendations Excellent oral and written communicator Able to travel to customer locations as needed What You Bring: More than 4 years of experience in the implementation of data management solutions or data management modules of enterprise grade ERP/CRM systems. Preferably - Master Data Management solution implementation using one of the following technologies: Informatica MDM, Stibo Step, Reltio, SAP MDG, TIBCO / Orchestra Experience as a Configuration Specialist and Functonal Consultant Experience driving discovery and design workshop, advisory meetings Experience in SQL development, Java Script and REST API development Experience in data modeling in both customer and product/material data domains Experience in data platforms and analytics (Databricks, Snowflake, etc.) Knowledge of data governance principles and frameworks Experience in integration/migration SAP ERP (ECC and S/4 Hana) Deep understanding of use cases for one or many industries What We Offer: Fast Track to Solution Architect / Managing consultant in growing regional organization Customers are Fortune 500 corporate environments, and project work can occur in groups at customer sites or remotely in small teams.

Location: Croatia; Bulgaria; Kosovo; North Macedonia; Slovenia; Serbia About Huzzle At Huzzle, we connect exceptional professionals with global companies across the US, UK, Canada, Europe, and Australia. We work with startups, digital agencies, and technology companies across industries such as SaaS, MarTech, FinTech, and EdTech. Our focus is on matching top sales talent with full-time remote opportunities, where they join client teams directly while receiving ongoing support from Huzzle. Job Summary We are looking for a results-driven Performance Marketer to join a growing international team. This is an exciting remote opportunity for a data-driven marketing professional who enjoys optimizing campaigns, increasing customer acquisition, and achieving measurable business results. The ideal candidate will have hands-on experience managing paid advertising campaigns across various digital channels, analyzing key performance metrics, and developing strategies to maximize return on investment. This role is well-suited to professionals seeking a remote performance marketing opportunity with room for growth and long-term career development. Key Responsibilities Plan, launch, and optimize paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other digital channels. Track campaign performance and analyze key metrics, including ROAS, CPA, CAC, CTR, and conversion rates. Conduct audience research, keyword analysis, and competitor research to uncover new growth opportunities. Design and implement A/B tests for ad creatives, landing pages, and campaign strategies. Work closely with content, design, and sales teams to enhance campaign performance and improve lead quality. Allocate and manage advertising budgets effectively to maximize return on investment. Compile regular performance reports and share actionable insights with relevant stakeholders. Monitor customer acquisition funnels and identify areas for improvement and optimization. Keep up with digital marketing trends, advertising platform updates, and emerging technologies. Contribute to lead generation, demand generation, and overall revenue growth initiatives. Requirements Proven experience managing campaigns on Google Ads, Meta Ads, LinkedIn Ads, or similar platforms. Strong analytical skills with the ability to interpret marketing data and make data-driven decisions. Experience with analytics tools such as Google Analytics, Looker Studio, or similar reporting platforms. Understanding of conversion tracking, attribution models, and marketing funnels. Excellent communication and collaboration skills. Ability to manage multiple campaigns and priorities simultaneously. Experience in SaaS, eCommerce, B2B, or digital agency environments is an advantage. Proficiency with marketing automation and CRM tools is a plus. Benefits 💻 Work from anywhere while collaborating with international teams. 🚀 Career Growth: Explore opportunities with companies across SaaS, MarTech, and B2B services. 🤝 Peer Community: Connect and network with high-performing professionals. 🧭 Ongoing Support: Get continued guidance and support from Huzzle before and after placement.

Location: South Africa; Brazil; Mexico; Venezuela, Bolivarian Republic of; Colombia; Ecuador About Huzzle At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. We work with fast-growing startups, digital agencies, SaaS businesses, and tech-enabled companies across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team. Job Type Full-time Job Summary We are seeking a proactive, customer-focused Customer Success Manager to join a growing team. In this role, you will play a key part in building strong client relationships, driving customer satisfaction, and ensuring clients achieve their desired outcomes. This is an exciting opportunity for an experienced customer success professional who excels at client communication, account management, and proactively identifying opportunities to improve customer retention, engagement, and long-term growth. Key Responsibilities Build and maintain strong, long-term client relationships, acting as the primary point of contact for client needs, queries, and escalations. Work closely with internal teams to ensure projects are delivered on time, within scope, and aligned with client expectations. Client Onboarding: Oversee the onboarding process for new clients, ensuring a smooth transition and clear communication of goals, processes, and expectations. Manage a portfolio of client accounts, monitor engagement, and proactively identify opportunities to strengthen relationships and improve satisfaction. Identify and pursue opportunities to grow accounts and expand revenue across the existing client portfolio. Provide regular updates on project progress, milestones, challenges, and outcomes, ensuring transparency and alignment throughout the client journey. Maintain accurate client records, prepare account performance reports, and share insights that support informed decision-making. Requirements At least 2 years of professional experience in Account Management or a related client-facing role. Previous leadership experience or the ability to effectively guide, support, and develop a team. Excellent verbal and written communication skills, with a strong focus on achieving results. Exceptional communication skills and a results-oriented mindset. Exceptional organizational and time-management skills, with the ability to manage a high-volume portfolio of client accounts efficiently. Benefits 💰 Competitive compensation with room for growth 🎯 Performance-based bonuses linked to client retention, account growth, and referrals 🚀 Join a fast-growing company focused on delivering measurable results and exceptional client experiences 📚Continuous development through professional mentorship

Location: Lisbon, Portugal; Madrid, Spain; Prague, Czechia CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. Check out our website for more information: cloudlinux.com We are currently hiring a Staff Security Engineer within the Imunify360 product. Imunify360 is CloudLinux's security suite for Linux web servers. It protects hundreds of thousands of hosting servers and the websites running on them, so it sees most large-scale web attacks early — often in the first hours. Check out our website for more information: https://imunify360.com/ Role Mission & Scope At Imunify360, protecting customers from evolving cyber threats requires close collaboration between security research, engineering, and other teams. Responding to complex attack campaigns involves more than identifying threats — it requires understanding attack techniques, developing effective detection and mitigation strategies, and ensuring customers are protected. As a Staff Security Engineer , you'll take end-to-end technical ownership of complex security challenges, from initial threat discovery and analysis to detection, mitigation, and post-incident review. This is a hands-on technical leadership role focused on practical security engineering rather than SOC monitoring, compliance, or purely theoretical research. You'll analyze malware and exploit code, develop detection and mitigation tools, anticipate emerging attack techniques, and ensure security findings translate into production-ready detections, mitigations, and fixes. You'll work closely with engineering, security research, support, external partners, and the broader security community to coordinate responses and drive continuous improvements in our security capabilities. As an individual contributor , you won't have direct reports or people management responsibilities. All security research and testing are conducted within authorized boundaries, with clearly defined scope and responsible disclosure practices. Your mission is to strengthen Imunify360's ability to detect, prevent, and respond to emerging threats, delivering measurable security improvements that protect customers at scale. What you will own Malware and campaign mitigation Lead response to large-scale exploitation and malware campaigns: triage, root cause, and mitigation across every protection layer of the product. Reverse-engineer malware and exploits targeting Linux servers and web applications. Track campaigns over time, not just individual samples: cluster indicators, connect activity to known actors and toolkits, anticipate the next variant. Define and run measurable outcomes per campaign: time to detect, time to protect, cleanup effectiveness, reinfection rate. Security response coordination Own the security incident and response process, both for threats against our customers and for vulnerabilities in our own product: severity model, runbooks, communication, escalation. Coordinate with external parties — software vendors, partners, CERTs/CSIRTs, abuse desks, other security vendors. Drive responsible disclosure where we find vulnerabilities. Be the technical voice in security advisories and partner briefings, together with Product and Support. Triage external vulnerability reports. Offensive security on our own product Red-team our product and infrastructure. Assume a capable attacker who already has a foothold. Threat-model new features before they ship; own the security review gate for high-risk changes. Turn findings into fixes with the owning teams, not just reports. Detection engineering and tooling Raise the quality bar of detections: false-positive budgets, test corpora, staged rollout with measurement gates and fast rollback. Build and automate the analysis pipeline: dynamic analysis, honeypots, telemetry-driven hunting, ML-assisted triage where it measurably helps. Write production code for these tools; expect 30–50% of your time to be hands-on building. Turn telemetry into intelligence: emerging exploits, attacker infrastructure, trends — shared as internal briefs and selected public research. People multiplier (no direct reports) Mentor analysts and engineers; raise the security skill level across teams. Bar-raiser in security hiring loops. Key Milestones 30 days: Analyzed real threats end-to-end. Mapped the current response flow and where it breaks. Shipped at least one detection or mitigation to production. 90 days: Security response process and severity model published and agreed. Led at least one real campaign response with a written post-mortem. Baseline response metrics in place. 6 months: Time from first sighting to protection measurably reduced vs. baseline. First red-team review completed, top findings fixed. Working relationships with key external partners. 12 months: Recognized internally and externally as the owner of security response. Public research or disclosures published. Teams can run a standard campaign response without you. Requirements Must have 10+ years in security engineering, malware research, incident response, or offensive security, with several years leading cross-team work at Staff/Principal/Lead scope. Deep hands-on malware analysis and reverse engineering skills. Strong web application security and practical exploitation experience. Deep Linux knowledge from both the attacker's and the defender's side. Proven incident response leadership on large-scale events: you have run the response, written the advisory, and closed the post-mortem. Production coding in Python plus a systems language (Go, Rust or C). Experience with coordinated vulnerability disclosure and working with the security community. Clear, short writing for both engineers and non-technical stakeholders; works well async across time zones. Daily user of AI tools for analysis and coding, with critical judgment about their output. Nice to have Background in hosting or large web ecosystems. Detection authoring at scale (signatures, WAF/IDS rules). Kernel-level monitoring and rootkit detection. Threat intelligence practice and actor tracking. ML for malware classification. Public track record: CVEs, published research, talks, CTFs, open-source security tools. Relevant certifications are a plus, not a requirement. Benefits What's in it for you? Stay hands-on technically while owning complex, high-impact engineering work. Work on challenging Linux, automation, and cybersecurity problems across mature and newer products. Influence technical direction and make meaningful architectural decisions. Work independently with a high level of ownership and autonomy. Fully remote work with flexible working hours. 24 paid vacation days, 10 national holidays, and unlimited sick leave. Private medical insurance compensation. Co-working and gym/sports reimbursement. Education budget. Opportunity to receive a reward for innovative ideas that the company can patent. By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy ( https://cloudlinux.com/candidate-privacy-notice ), which provides detailed information on how we maintain and handle your data.