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Location: Worldwide Launch Your Next Successful Chapter with Veta Virtual! 🚀 💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Leadership Role Veta Virtual is hiring a Customer Retention Supervisor for one of our high growth clients in the fintech and cryptocurrency industry. This is a hands-on leadership role. You will lead a team of retention specialists, and you will also pick up the phone yourself. You will coach your team, build the playbook, and bring inactive customers back to a leading cryptocurrency kiosk platform. 🔑 Your Role : As a Customer Retention Supervisor , you will lead the retention team and drive repeat transactions, customer reactivation, and revenue growth. You will join calls yourself, so you lead by example. Your success will be measured by your team’s results and by real, trackable revenue recovered. Your day to day will involve: Leading, coaching, and managing Customer Retention Specialists, with clear goals and accountability for results. Making outbound calls yourself to encourage repeat transactions and reactivate inactive customers. Building and updating SOPs, calling workflows, scripts, and training materials. Managing daily outreach, agent schedules, and campaign assignments. Running retention campaigns, including promotions, discount incentives, and abandoned transaction follow-ups. Tracking team KPIs, such as calls, conversion rates, repeat transactions, reactivation rates, and revenue. Holding regular call reviews and coaching sessions to help every agent improve. Studying customer activity and campaign results to find new retention opportunities. Keeping accurate CRM records, agent scorecards, and regular performance reports. Handling escalated customer concerns and working with Marketing, Support, Sales, Operations, and Compliance. Supporting the hiring, onboarding, and training of new team members. ✅ What You’ll Need : At least 3 years of supervisory or leadership experience in customer retention, outbound sales, or contact center operations. Proven success in customer conversion, retention, and reactivation, while leading a performance-driven team. Experience building SOPs, call scripts, and training materials. Strong coaching, objection-handling, and communication skills. Strong analytical skills, with the ability to turn performance data into clear action plans. Ability to balance hands-on customer work with team management in a fast-paced, entrepreneurial environment. Proficiency in Microsoft Office, especially Excel, and experience with CRM and outbound calling platforms. Comfort using AI tools to support research, scripting, and daily productivity is a strong plus. Bonus: experience in fintech, financial services, cryptocurrency, or a regulated environment. Bonus: basic knowledge of cryptocurrency and blockchain, and genuine passion for fintech. 💼 What We Offer : 💸 Competitive salary in USD, paid consistently every month, no matter where you are. 📈 Performance based incentives, so your results and your team’s results are recognized and rewarded directly. 🌴 10 paid vacation days per year plus all U.S. federal holidays. 💻 100% remote, work from anywhere in LATAM or Europe with a professional home setup. 🚀 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry, where your leadership directly drives company revenue. 🤝 A collaborative, high trust culture through Veta Virtual and our client, where your growth is taken seriously from day one. Ready to Apply? If you are ready to lead a team, pick up the phone, and build a retention engine that wins customers back, apply now and launch your next chapter with Veta Virtual. Once you apply, you will be invited to complete two short two minute video questions as part of our screening process. It is your first opportunity to show us your leadership style, your energy, and what makes you the right person for this role. We can’t wait to meet you!

Location: Riga, Latvia Workplace: hybrid About the Client Our client is an international payment services provider for online businesses. It offers payment processing, merchant accounts and tools for recurring payments and payouts. Role Overview Take on a role where your analysis helps protect merchants and keep payment activity within risk limits. You will investigate suspicious transactions, track fraud and chargeback trends, and work with Compliance, Sales and Account Management to make balanced decisions. Key Responsibilities Monitor transactions daily to detect, prevent and report suspicious activity. Use analytical tools to assess and mitigate money laundering, terrorist financing, fraud and reputational risks. Track fraud and chargeback ratios at merchant and acquirer levels. Identify patterns and anomalies in transaction data. Work with Compliance, Sales and Account Management to keep the merchant portfolio aligned with risk appetite. Communicate risk findings and decisions clearly to relevant teams. Requirements 2+ years of experience in compliance or risk functions. Knowledge of Visa and Mastercard rules and risk programs. Good data analysis skills. Working level of English, and preferably Russian and Latvian. Understanding of banking, particularly AML transaction monitoring, is a plus. Key Soft Skills Analytical and detail-oriented, with an eye for patterns and anomalies in large volumes of transactions. A clear, constructive communicator who can explain risk decisions to Sales and Account Management. Takes ownership and makes balanced decisions under time pressure. Curious and open to learning about changing card scheme rules and fraud trends. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Remote (US); San Francisco, CA; New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value. WHAT YOU'LL DO - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Vancouver, BC We are looking for a highly skilled and experienced Product Owner - NetSuite to join our dynamic FinTech team. The ideal candidate will have a minimum of 5 years of hands-on experience with NetSuite as an administrator and in implementation roles. This position will be responsible for guiding the direction and management of our NetSuite ERP system in alignment with business requirements and strategy. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve : Ensure that the Netsuite remains operational as per defined internal SLAs. Have expert skills in triaging and troubleshooting issues for quick resolution. Collaborate with the Finance Team to identify use cases for Agentic AI Automations to increase productivity. Partner with Internal Audit and Compliance teams on driving SOX compliance, helping with SoD analysis, ITGC, role design and compliance reporting Serve as the primary point of contact for all things related to NetSuite, including feature requests, system configurations, and problem resolution. Collaborate with stakeholders to identify business needs and translate them into technical requirements for system enhancements. Lead NetSuite implementation projects, ensuring on-time delivery and within budget, while meeting the defined objectives and quality standards. Continuously assess and document business processes to identify areas for improvement and implement NetSuite best practices. Coordinate and conduct user training sessions and workshops, including the creation of training materials to ensure staff is knowledgeable and proficient in using the NetSuite system. Develop and maintain detailed project plans and manage resources to ensure successful project execution. Work closely with cross-functional teams, including finance, operations, and Enterprise Technology, to ensure seamless integration with other business systems and processes. Stay informed of new NetSuite features and functionalities, providing recommendations for improvements and enhancements that align with business objectives. About you Minimum of 5 years of hands-on experience with NetSuite as an administrator, including full-cycle implementation experience. Preferably a BS/BA degree in Information Systems or Computer Science or CPA or equivalent practical experience Experience with SuiteScript, SuiteFlow, and SuiteBuilder NetSuite certification(s) such as Administrator, SuiteFoundation, or ERP Consultant Preferred experience with integrating NetSuite with various other SaaS applications like Zuora, Coupa, Anaplan etc. and working knowledge of other surround finance applications like Floqast, Lease Query, Workiva etc. Strong understanding of business processes and accounting principles. Proven project management skills, with the ability to manage multiple priorities and projects simultaneously. Excellent problem-solving and analytical skills, with a strong attention to detail. Exceptional communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Ability to adapt to a fast-paced, evolving environment and quickly grasp new concepts and technologies. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between CAD 136,000–155,000.The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid #LI-SA About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Проектирование и разработка frontend- и backend-архитектуры платформы. Обязательные требования:

Location: LATAM Workplace: Remote ABOUT POLYGON LABS Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. YOUR ROLE Are you excited by the idea of reshaping how value moves across borders? At Polygon Labs, we're building the future of on-chain finance - and we’re looking for somebody to drive that future in Mexico and Central America. In this high-impact role, you'll lead efforts to expand our presence in the payments and stablecoins space, build deep collaborations with fintechs, financial institutions, and infrastructure players, and co-create go-to-market strategies that turn potential into real-world adoption. You’ll work cross-functionally to remove friction, unlock new corridors, and help shape the next wave of digital financial infrastructure. If you’re a natural connector with deep regional experience and a passion for web3 innovation - this role is for you. YOUR RESPONSIBILITIES - Identify and engage key players across the payments and stablecoins ecosystem: banks, fintechs, PSPs, CEXs, wallets, and market makers. - Champion Polygon Labs’ product suite and roadmap - highlighting use cases like on-chain FX, cross-border remittances, and the upcoming Polygon Payments Network. - Prioritize strategic partners and corridors; shape pilots, integrations, and long-term opportunities. - Stay ahead of the regulatory curve by analyzing and reporting on evolving policies impacting digital payments and blockchain in the region. - Translate complex developments into actionable insights for both internal teams and external partners. - Co-create and execute GTM plans with top-tier ecosystem players; maintain momentum through recurring engagement and clear value delivery. - Build and maintain pitch decks, one-pagers, case studies, and internal briefings to support execution. - Manage deliverables across cross-functional teams - legal, engineering, marketing, finance - to ensure end-to-end success. - Maintain and improve internal BD tools: CRMs, dashboards, KPIs, and performance trackers. - Own operational clarity across all active initiatives in the region. WHAT YOU'LL NEED - 6+ years of experience in financial services, fintech, or blockchain - especially with payments, stablecoins, or institutional crypto. - Strong network across Mexico and Central America’s financial and fintech ecosystem. - Proven ability to lead strategic BD initiatives and drive cross-functional execution. - Deep understanding of on-chain finance, including DeFi, stablecoins, and institutional yield. - Working knowledge of regional crypto regulations and their impact on financial products. - Excellent communicator with strong executive presence and storytelling ability. - Highly organized, adaptable, and comfortable in a fast-paced, high-autonomy environment. PREFERRED QUALIFICATIONS - Background in traditional payments or fintech strategy - especially in product, pricing, or GTM roles. - Familiarity with DeFi, remittances, or crypto-native infrastructure. - Exposure to M&A, investment evaluations, or deal structuring. - Understanding of FX flows, capital controls, and emerging market challenges. - Experience crafting collateral for partners, investors, or sales teams. POLYGON LABS PERKS The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: - Remote first global workforce - Industry leading Medical, Dental and Vision health insurance* - Company matching 401k with 3% match* - $1,500 Home Office Set Up Allowance (life-time max) - $200 Annual Book Allowance Program - $75 Monthly internet or phone reimbursement - Flexible Time Off - Company issued laptop - Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Learn More about Polygon Labs Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/

We're looking for a Manager, Merchant Integrations to join our Launch Team in Estonia (Tallinn or Tartu)! You'll lead a team of Integration Managers while staying hands-on with merchant integration projects, API implementations and cross-functional initiatives.

Location: Leeds, England, United Kingdom; London, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. The role You'll design the paid acquisition and retention creative that does the heavy lifting for Fanatics Casino, and build out the visual system behind it so it's faster to produce, easier to test and better looking than anything else in the category. You'll bring hands-on design and innovation, playing into current trends and inventing new ones. Performance design at our scale means real volume, constant testing, many states and plenty of compliance requirements. We want you to make it a craft. What you’ll do Design across performance media: paid social, display, programmatic, app store, affiliate and CRM. Build and improve modular, test-ready templates and component libraries that allow rapid versioning while every asset still feels crafted. Design state-by-state and market-by-market compliance lockups (responsible gaming messaging, age requirements, terms) that are clear, legible and on-brand. Partner with Paid Media and Analytics on structured tests (layout, offer presentation, imagery, colour, CTA) and turn the results into better design decisions. Work alongside designers, motion designers and creative ops on shared projects. Keep static and animated assets forming a single system with Motion. Explore dynamic creative, automation and AI-assisted versioning workflows. Hand off clean files: correct naming, sensible versioning, layers someone else can open. What you bring 5+ years in graphic or digital design, with significant performance or direct-response work. A portfolio showing high-volume performance creative and strong craft side by side. Deep experience with design systems and templates in Figma and Adobe Creative Suite, and motion design programmes. A working understanding of performance metrics, and examples of design decisions you made because of data. Experience producing design output across multiple markets and regulatory requirements. Strong typography, hierarchy and layout skills at small sizes on busy feeds. Speed and accuracy together: you can move fast and get it right. The ability to take direction, sharpen the work and keep moving. Bonus points iGaming, sportsbook, fintech or app-based subscription experience. Experience with DCO platforms or creative automation tools. Experience designing app store assets. Your first 90 days You'll get to know our performance creative, ship live work across paid and CRM, and bring us the biggest efficiency and quality gains you can see in how we produce it. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range £47,000 — £60,000 GBP By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Kraken’s Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, 2D and 3D design, motion design, AI video creative and web design, turning growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, holding the line on brand and messaging quality on everything that ships.     THE OPPORTUNITY As our Senior Performance Video Creative, you concept, produce and ship paid video for Kraken and Krak. You ideate, generate, edit and ship, and you treat gen AI as a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and screenshot. You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and speed leadership: you set the bar for paid video on the team, work with AI-enabled processes, collaborate closely with other Krakenites in and outside the team, and are the person others come to with video questions.   - Own paid video for Kraken Consumer across product launches, campaigns, promotions and always-on activity. - Build for channels like Meta, TikTok, YouTube, LinkedIn, Reddit and X. You know what wins where, and you build to each platform’s specs and native feel. - Concept and cut performance video so campaigns ship as complete cross-format sets. - Produce AI-generated and AI-assisted video, and know when AI is the fastest route to a great ad and when it isn’t. Keep your tooling current as the models change, and build repeatable workflows the rest of the team can reuse. - Bring ideas to briefs rather than executing them literally. Pitch culturally timely, internet-native concepts that nobody asked for, including experimental ones alongside BAU work, and build the winners into creative pillars we can keep using. - Version and localize video at scale across markets, languages, formats and regulatory requirements. In a typical month you’ll have roughly a dozen workstreams in flight at once, most spanning several formats and several markets. - Build creative with testing in mind. Performance Marketing owns test design, cadence and readouts. You own the creative response: reading the results, forming a point of view on why a variant won, and turning that into the next round of hooks, concepts and cuts. - Flex into AI-assisted paid static when a campaign calls for it, working from the team’s brand baselines. - Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea. - Hold a high craft bar on your own work and keep your files clean enough for other people to build on.     WHAT YOU BRING - 5+ years in performance video creative at a high-volume in-house team or performance agency, ideally in fintech, crypto, gaming or another regulated category. - A portfolio submitted with your application. Paid video above all, with the brief or objective alongside the work and the result where you’re able to share it. Include two or three full video cuts, at least one AI-generated or AI-assisted piece with a short note on what was tooling and what was you, and one concept you tested where you can talk us through what the data said and what you changed. - Real video skills, from concept to finished, sound-designed cut. - High-level command of gen AI video and image tooling, with shipped work to show for it. - Platform-native instincts across Meta, TikTok and YouTube. You can explain why the same idea needs a different build on each one. - Experience inside a structured creative testing program. You’re fluent in the metrics your creative moves (thumb-stop rate, hook rate, CTR, CVR, CPA and ROAS), you can tell a real winner from low performers, and can translate test results into a creative decision. - Fluency in internet and meme culture, with comedic instincts and a feel for what’s about to feel dated. - Speed without sloppiness. Comfortable with fast turnarounds, several review rounds and late changes. - Comfort working inside regulatory constraints, with work that survives risk warnings, disclaimers and market-specific requirements. - A solid copywriting instinct for scripts and on-screen text. Plain language, value first, no hype and no jargon.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Kraken’s Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, 2D and 3D design, motion design, AI video creative and web design, turning growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, holding the line on brand and messaging quality on everything that ships.     THE OPPORTUNITY As our Senior Performance Video Creative, you concept, produce and ship paid video for Kraken and Krak. You ideate, generate, edit and ship, and you treat gen AI as a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and screenshot. You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and speed leadership: you set the bar for paid video on the team, work with AI-enabled processes, collaborate closely with other Krakenites in and outside the team, and are the person others come to with video questions.   - Own paid video for Kraken Consumer across product launches, campaigns, promotions and always-on activity. - Build for channels like Meta, TikTok, YouTube, LinkedIn, Reddit and X. You know what wins where, and you build to each platform’s specs and native feel. - Concept and cut performance video so campaigns ship as complete cross-format sets. - Produce AI-generated and AI-assisted video, and know when AI is the fastest route to a great ad and when it isn’t. Keep your tooling current as the models change, and build repeatable workflows the rest of the team can reuse. - Bring ideas to briefs rather than executing them literally. Pitch culturally timely, internet-native concepts that nobody asked for, including experimental ones alongside BAU work, and build the winners into creative pillars we can keep using. - Version and localize video at scale across markets, languages, formats and regulatory requirements. In a typical month you’ll have roughly a dozen workstreams in flight at once, most spanning several formats and several markets. - Build creative with testing in mind. Performance Marketing owns test design, cadence and readouts. You own the creative response: reading the results, forming a point of view on why a variant won, and turning that into the next round of hooks, concepts and cuts. - Flex into AI-assisted paid static when a campaign calls for it, working from the team’s brand baselines. - Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea. - Hold a high craft bar on your own work and keep your files clean enough for other people to build on.     WHAT YOU BRING - 5+ years in performance video creative at a high-volume in-house team or performance agency, ideally in fintech, crypto, gaming or another regulated category. - A portfolio submitted with your application. Paid video above all, with the brief or objective alongside the work and the result where you’re able to share it. Include two or three full video cuts, at least one AI-generated or AI-assisted piece with a short note on what was tooling and what was you, and one concept you tested where you can talk us through what the data said and what you changed. - Real video skills, from concept to finished, sound-designed cut. - High-level command of gen AI video and image tooling, with shipped work to show for it. - Platform-native instincts across Meta, TikTok and YouTube. You can explain why the same idea needs a different build on each one. - Experience inside a structured creative testing program. You’re fluent in the metrics your creative moves (thumb-stop rate, hook rate, CTR, CVR, CPA and ROAS), you can tell a real winner from low performers, and can translate test results into a creative decision. - Fluency in internet and meme culture, with comedic instincts and a feel for what’s about to feel dated. - Speed without sloppiness. Comfortable with fast turnarounds, several review rounds and late changes. - Comfort working inside regulatory constraints, with work that survives risk warnings, disclaimers and market-specific requirements. - A solid copywriting instinct for scripts and on-screen text. Plain language, value first, no hype and no jargon.     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Ищу Business Analyst с сильным бэкграундом в кредитных продуктах и risk management для международной Fintech-компании.

— Проектирование пользовательского опыта (UX) для сложных технических интерфейсов и дашбордов Lagrange. — Создание визуального дизайна (UI) для веб-приложений, мобильных интерфейсов и маркетинговых материалов.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist About the job This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks. When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform. This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white. We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication. Responsibilities In this role, you’ll: Investigate potential violations: Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk. Stop bad actors before they cause harm: You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts. Communicate directly with customers: A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated. Analyze trends and prevent future abuse: Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform. Work with data: You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence. Support global impact: The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally. Prioritize clarity and accuracy: Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required Experience working in a fast paced, ambiguous environment, with a strong bias for action You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data You are detail-oriented with good organizational skills and comfortable with ambiguity You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust You have the ability to make sound decisions in a fast paced environment You have good time management and organizational skills and are comfortable working under pressure Excellent written communication skills in English Desired: Basic knowledge of using spreadsheets including formulas. Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications. 1-2 years experience working in a queue based environment triaging and resolving tickets. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

We’re actively recruiting a Senior CRM Manager as we continue to scale at M-KOPA. You’ll drive the conversion growth that turns customers into long-term, high-value ones, creating financial inclusion for Africa’s traditionally excluded.

Location: Riyadh, KSA Workplace: onsite As a Merchant Onboarding Executive, you will play a key role in onboarding SME merchants across dynamic markets. You will own the end-to-end merchant onboarding journey, ensuring merchants are successfully activated, technically integrated, and fully configured before going live. You will work closely with merchants and internal stakeholders — including Business Development, Risk, Legal, and Product teams — to resolve onboarding blockers, improve conversion rates, and deliver excellent merchant experience. Your focus will be on operational excellence, merchant success, and driving sustainable business growth Key Responsibilities Merchant Onboarding & Activation Own the full merchant onboarding lifecycle from application to activation. Activate merchants and oversee backend integration processes. Ensure merchants are properly configured with the correct access, settings, and dashboards prior to activation. Guide merchants through Tabby's onboarding process and provide support throughout their journey. Merchant Support & Case Management Resolve stalled, escalated, or time-sensitive onboarding cases. Handle daily drop-off applications by: Identifying merchants who stopped during the legal stage. Following up via phone and email. Assisting merchants in completing and submitting required documentation. Manage daily reset applications by: Working with the Risk team to identify document issues. Communicating required corrections to merchants. Following up until successful resubmission. Address merchant concerns, inactivity, and churn to improve onboarding conversion. Cross-functional Collaboration Coordinate with Risk, Legal, Business Development, Product, and other internal teams to remove onboarding blockers. Collaborate with Business Development to improve lead handoff and onboarding workflows. Support internal teams in accelerating merchant activation. Technical & Operational Support Investigate integration issues, including backend and technical errors. Work cross-functionally to implement effective solutions. Support merchants with e-commerce integrations where required. CRM & Performance Management Maintain accurate CRM records and ensure CRM hygiene. Track merchant progress throughout the onboarding funnel. Monitor and report against daily, weekly, and monthly KPIs. Ensure adherence to SLAs and NPS targets. Process Improvement Evaluate pre- and post-website onboarding activities. Monitor merchant transactions and ensure Tabby's online presence aligns with brand guidelines. Contribute to process improvements that increase: Onboarding efficiency Data integrity Reporting automation Cross-functional collaboration Pipeline conversion Skills, Knowledge and Expertise Requirements Good spoken and written English and Arabic Bachelor’s degree, or equivalent experience 1–2 years in a customer-facing role (onboarding, customer success, account management, sales or merchant support) Comfortable making a high volume of calls every day and following up without being chased Basic Excel / Google Sheets Preferred Experience with a CRM (Zoho, HubSpot, SAP or similar) Experience in fintech, payments, BNPL or e-commerce Familiar with Saudi business documents (CR, VAT certificate, IBAN letter, national address) Familiar with e-commerce platforms like Salla, Zid, or Shopify Experience working against KPIs and SLAs

Location: United States Workplace: remote Sphere Labs The infrastructure moving the world's money today was built for another era: slow rails, walls between markets, and compliance layered in over time creating friction. Sphere Labs is building what comes next: modern, compliance-native infrastructure for cross-border payments and settlement, designed from the ground up to work for the businesses and regulated institutions it actually runs through. We work in active partnership with banks, licensed entities, and the regulators and jurisdictions shaping how global money moves, because the infrastructure that earns institutional trust has to be built alongside it. Backed by Coinbase, Kraken, The Chernin Group, Jump Trading, Hudson River Trading, and some of the world's largest sovereign affiliates, we're a fully remote, global team building at the moment stablecoins are crossing into mainstream finance and regulated institutions are ready for modern rails. We hire self-starters: strong communicators and systematic thinkers who can look at a blank page and build something real. If you want a meaningful role in how global money movement evolves, and the upside that comes with getting in early, we'd like to meet you. What You'll Do Build internal tooling, automations, and workflows that allow to identify patterns in support volume, reduce manual effort and make the team faster. Own engineering support end-to-end. You’ll triage incoming issues, diagnose root causes, and resolve them, including writing and shipping code fixes directly when the problem warrants it. Engage directly with customers in the context of support and communicate clearly on technical issues, timelines, and resolutions. Partner with product and engineering to define work that makes the platform easier to support: better error messages, smarter observability, improved defaults. Quantify the impact and make the case for prioritization. Work together with product, engineering towards a product roadmap aiming reducing the number of technical queries received by support. Collaborate with customer support, onboarding and payment ops teams to ensure workarounds are documented and used by AI to faster customer support. Own our customer facing documents, ensuring accuracy and usefulness so customers can unblock their own agency What We're Looking For Leveraged mindset. You are able to find the best solution for a given problem that balances expediency and future-proofing. Strong programming fundamentals and comfort working across the stack. You can read production code, trace a bug through logs, and ship a fix without a lot of handholding. Proficient in TypeScript, React and NestJS. Experience with API integrations, webhooks, and cloud platforms. Excellent written communication. You can explain a technical issue precisely to a developer and clearly to a non-technical stakeholder, without losing accuracy in either direction. Self-directed and high ownership. You can manage an open queue, triage by impact, and keep things moving asynchronously across time zones. Familiarity with observability tooling (Sentry, structured logging, distributed tracing) is a plus. Experience in fintech, payments, or developer-facing products is a plus. Why Sphere? We sit at the intersection of crypto infrastructure and regulated finance — at the moment those worlds are finally converging. That means: The window is now: For the first time in decades, the backbone of cross-border payments is being rebuilt. Legacy systems are fading, stablecoins are entering institutional finance, and the next settlement layer is being shaped right now. We're building it alongside the institutions that will run it, not around them. High ownership, no playbook: This is early-stage work. You’ll be making decisions, building processes from scratch, and setting the direction instead of just following one. We’re looking for people who don’t wait for instructions, but jump in and figure things out. Adaptability is the job: Strategy pivots here aren't failures, they're how we stay ahead of a fast-moving market and that’s our strength.  Real traction, real stakes: SpherePay is live and trusted by 200+ businesses. SphereNet is in active development with banks and regulators across 18 jurisdictions and counting. There’s real demand, real momentum, and a huge opportunity to shape what comes next.

Location: Global / Ukraine We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Talent Sourcer! Requirements Proven experience in sourcing or lead generation (1.5+ years minimum). Strong command of outreach strategies across multiple platforms (LinkedIn, GitHub, Telegram, email, Discord, etc.). Familiarity with technical profiles and/or experience sourcing in IT or Web3 is a strong plus. Hands-on experience working with ATS, CRM and AI tools. Ability to manage talent pipelines and segment candidate pools effectively. Strong communication skills and proactive mindset. Responsibilities Build and maintain active pipelines for high-priority roles and complex specializations (Web3, blockchain, crypto focus). Develop tailored outreach strategies per role and audience. Partner closely with recruiters to ensure seamless candidate handover. Expand sourcing channels beyond LinkedIn: direct search via platforms like GitHub, Twitter, niche communities. Track and report on sourcing funnel metrics. Continuously research and map niche talent markets. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Health Insurance. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: US (EST) Workplace: Remote ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. LOCATION Hybrid, New York or US Remote (ET timezone). ROLE Morpho's story is still told mostly inside crypto. This role owns the communications function end to end and makes Morpho a recognised voice across fintech, traditional finance, investors, and financial media. It is a senior individual contributor role, not a people-management role: you set the direction and execute it yourself, using existing colleagues, agencies, and AI as leverage. RESPONSIBILITIES - Own Morpho's communications strategy, priorities, narratives, and standards across channels, so every announcement ladders up to business objectives rather than reacting to the news cycle. - Build Morpho's recognition beyond crypto through thought leadership, strategic writing, and media relationships across fintech, traditional finance, and the financial press. - Shape communications with partners, financial institutions, and investors to advance GTM priorities and strengthen strategic relationships. - Lead competitive positioning and communications around public criticism, regulatory and policy issues, and reputational crises, working closely with leadership and legal. - Decide what Morpho says, to whom, and when: read the room, anticipate how messages will land, and advise the CEO and leadership on sensitive calls. - Deliver high-impact communications initiatives hands-on, using existing team capabilities, external agencies, and AI to multiply your output without a large team. WHAT SUCCESS LOOKS LIKE FIRST 30 DAYS You understand Morpho's business, priorities, competitive landscape, and audiences, and have working relationships with leadership, GTM, legal, policy, and marketing. You have assessed current communications, named the biggest narrative gaps and reputational risks, and set initial priorities. FIRST 3 MONTHS A coherent communications strategy is in place with defined narratives, priority audiences, and an actionable plan. Proactive initiatives aimed at fintech, traditional finance, institutional, and investor audiences are live, internal stakeholders and agencies are aligned on consistent messaging, and the quality of strategic writing has visibly risen. FIRST 6 MONTHS Morpho has measurable visibility and coverage among financial audiences beyond crypto. The CEO and marketing leadership seek you out on complex or sensitive calls, you lead crisis and reputational situations with minimal oversight, and competitive, regulatory, investor, and partner communications are established capabilities. MUST HAVE SKILLS & EXPERIENCE - 7+ years experience in communications and/or a clear track record owning a communications function (strategy, PR, executive, investor, and crisis communications) at a scaled fintech, financial services company, or high-growth technology company - Exceptional writer and storyteller who turns complex ideas into clear, persuasive narratives tailored to different audiences - Regulatory and crisis communications experience: navigating sensitive regulatory issues, public criticism, or reputational risk - Strong business and financial acumen, able to understand complex business models and translate them into effective communications - Understands what makes a story newsworthy and how to build credibility with audiences outside your existing circles - Skilled at using AI to multiply personal capacity and execution speed without compromising judgment or quality - Strong ownership and autonomy: identifies opportunities and risks and acts on them without being told - Comfort operating in fast-changing, ambiguous contexts across time zones and shifting priorities - Clear and crisp async communication - Low ego: collaborative, open to feedback, and willing to roll up your sleeves regardless of seniority PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.