Location: Sydney, Australia
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Executive, you manage a territory that includes target-accounts and an existing book of business that has companies with 2501+ employees. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Enterprise sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management platform.
This role is a hybrid opportunity based within Sydney.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of SaaS sales experience, preferably in security with a focus on Enterprise and/or Commercial accounts. Proven track record of meeting or exceeding sales quotas.
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared.
- Advanced skills in:
- Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target.
- Business acumen, executive presence, relationship building, solution selling, negotiation, & presenting to C-Suite.
- Value selling and delivering solutions to provide business outcomes to solve our customers biggest challenges.
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- A proven team player, eager to collaborate and achieve shared goals rather than working in isolation.
- Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve.
- Proficient in Salesforce, with a consistent track record of accurately and comprehensively documenting all stages of the sales cycle, from initial contact through close and ongoing client management.
- Experience with MEDDPPICC preferred.
- Proficiency with Slack, Zoom, Linkedin Sales Navigator & Outreach preferred.
- Ability to travel up to 50%+ as needed.
What you can expect:
- Own Your Territory: Manage and grow your designated territory, focusing on acquiring new Enterprise & Commercial clients and expanding existing accounts. Develop and execute strategic territory plans, prioritizing high-potential accounts and identifying white space opportunities for growth.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing MEDDPPICC.
- Drive New Business Growth: Design and implement effective sales strategies to:
- Navigate complex sales cycles with multiple stakeholders, often extending 6–12 months, and managing large ARR opportunities.
- Consistently meet or exceed annual sales quotas.
- Maintain a high level of outbound activity with a primary focus on in-person meetings.
- Identify and engage key decision-makers within target accounts.
- Qualify, develop and close new business opportunities within your territory.
- Drive Organic Growth: Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts, leveraging your understanding of our Extended Access Management platform.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers.
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to develop tailored solutions that meet client needs and drive satisfaction.
- Engage in multi-threaded relationships with client organizations, building deep and broad engagement across technical, operational, and executive stakeholders to drive deal momentum and account health.
- Collaborate with partners and channel teams, where applicable, to maximize reach and co-sell into enterprise accounts.
- Focus on Solution Selling:
- Implement selling strategies to align our solutions with client needs and objectives.
- Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions.
- Present and Negotiate:
- Confidently present to C-suite executives, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Sydney, Australia
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Solutions Engineer, you’ll act as a strategic technical advisor and trusted partner to our Commercial & Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle.
Working closely with the Account Executive, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals.
This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources.
As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team.
This role is a remote hybrid opportunity based within Sydney.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
What we're looking for:
- 6+ years of experience in customer-facing technical sales roles within a B2B environment.
- Proven track record of selling into Global 1000 customers.
- Experience in a multi-product SaaS environment.
- Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals.
- Skilled at translating technical concepts for both technical and non-technical audiences.
- Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams.
- Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements.
- Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression.
- High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines.
- Willingness to mentor colleagues and share best practices to support team growth.
- Ability to travel up to 25%.
- Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP).
What you can expect:
- Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.
- Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment.
- Build strong relationships & deliver technical coaching to Account Executives, Partner Sellers and Sales Engineers, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.
- Provide technical education to customers and partners regarding the 1Password suite of products.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York; FR | Paris; Toronto; Dubai
Workplace: OnSite
Location: On-site (New York, Dubai, Paris or Toronto)
Start Date: ASAP
Languages: English
Industry/Type: Luxury Hospitality / Digital Product & Content
ABOUT THE OPPORTUNITY
Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto.
We are looking for a Content and Product Manager — a hybrid role at the intersection of digital product management, UX and premium content lifecycle management. You will own both the functional roadmap and the storytelling engine across the company's luxury brand platforms, so product improvements and content stay aligned with commercial booking targets and with a strict luxury brand identity.
You will work on-site in one of the locations above, connecting global brand executives, on-property digital teams, copywriters and engineering.
WHAT YOU'LL DO
- Define, prioritise and manage the digital feature backlog for web and mobile touchpoints, aligning UX upgrades with commercial booking targets.
- Oversee regional content workflows, localisation and asset deployment, so imagery and copy strictly match luxury brand identity.
- Guide product designers on digital layouts that elevate high-yield property dimensions, such as premium suites, fine dining and wellness features.
- Use ContentSquare, GA4 and A/B testing to analyse user friction, isolate booking drop-offs, and refine text and image layouts based on behaviour.
- Act as the central translator between global brand executives, on-property digital teams, copywriters and agile engineering squads.
- Keep product delivery and content operations in one plan, so new features launch with the right stories, assets and brand voice.
WHAT WE'RE LOOKING FOR
- At least 5–7 years' experience that mixes product delivery and digital content management, preferably in high-end hospitality, premium airlines or luxury consumer retail.
- Deep working knowledge of enterprise CMS suites (Adobe Experience Manager preferred), agile project trackers (Jira and Confluence) and enterprise analytics.
- A strong grasp of software delivery flows, matched with a refined eye for high-end digital design and brand voice.
- Experience running or partnering on CRO and A/B testing, and using behavioural data (for example ContentSquare and GA4) to improve layouts and booking performance.
- Clear spoken and written English, and the confidence to align senior brand, property and engineering stakeholders. French or Arabic is an advantage depending on location.
- Experience with localisation and multi-market content workflows is a plus.
WHY THIS ROLE MATTERS FOR YOU
- Product and content in one seat: You will own the roadmap and the storytelling, rather than handing one of them off.
- Luxury storytelling with commercial targets: Shape how suites, dining and wellness are presented, with a clear line to booking performance.
- Data-informed design: Use analytics and testing to decide what changes, not only brand instinct.
- A central stakeholder role: You will be the translator between brand leadership, properties, writers and engineering.
- On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the luxury platforms and teams you will represent.
Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.
Location: New York; FR | Paris; Toronto; Dubai
Workplace: OnSite
Location: On-site (New York, Dubai, Paris or Toronto)
Start Date: ASAP
Languages: English
Industry/Type: Luxury Hospitality / E-commerce
ABOUT THE OPPORTUNITY
Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto.
We are looking for an E-merchandising Associate to optimise how hotel rooms, amenities and packages are presented online. The aim is to maximise online revenue, increase direct web bookings, and strengthen digital visibility across the company's own booking channels and third-party online travel agencies (OTAs).
This is a hands-on e-merchandising role. You will work on-site in one of the locations above, keeping the digital shelf accurate, visually strong and aligned with each brand's guidelines.
WHAT YOU'LL DO
- Manage the digital shelf: upload, organise and refresh digital assets — including room photography, virtual tours and service descriptions — so properties look exceptional online.
- Coordinate with pricing and revenue-management teams so seasonal offers, promotions and packages display correctly.
- Analyse user behaviour on hotel booking sites, remove friction in the booking path, and help turn lookers into bookers.
- Partner with on-property or retail merchandise teams, where relevant, to keep online presentation aligned with on-site offers, inventory and tags.
- Ensure listings adhere to regional and global visual and brand guidelines for the relevant luxury and premium brands.
- Keep product and offer information current across direct channels and OTAs, and flag issues that could affect conversion or brand presentation.
WHAT WE'RE LOOKING FOR
- At least 5–7 years' experience in e-merchandising, e-commerce, digital shelf management or a closely related digital marketing role, ideally in hospitality, travel, luxury retail or a similarly visual, product-led environment.
- Experience presenting products or services online — including assets, descriptions, rates or offers — and working with a CMS.
- Comfort with basic Excel and web analytics, and with using data to improve conversion on a booking or product site.
- A solid grasp of how hospitality or local travel markets work, including how direct channels and OTAs sit side by side.
- Strong spoken and written English. Regional languages, such as Arabic, are a strong plus depending on location; French is also an advantage, particularly for Paris.
- A sharp eye for visual quality and brand compliance, and the discipline to keep rates, promotions and content accurate.
- A background in marketing, hospitality management or a related field is useful but not required if your e-merchandising experience is strong.
WHY THIS ROLE MATTERS FOR YOU
- Own how properties appear online: Your work on photography, descriptions, rates and offers will sit in front of guests at the moment they decide to book.
- Direct revenue impact: The role is measured on online presentation, booking conversion and the quality of the digital shelf.
- Luxury brands, global channels: Keep premium properties consistent and compelling across owned sites and major OTAs.
- Hands-on e-commerce craft: Work daily with CMS, assets, pricing teams and analytics, not only with strategy decks.
- On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brand and commercial teams you will support.
Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.
Location: Remote or Mississauga
Workplace: remote
Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.
Work Location:Remote or hybrid, with periodic in-person collaboration.
Key Responsibilities
Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.
Minimum
3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills
Preferred
Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills
Location: Remote - US
Workplace: remote
Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.
The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.
Key Responsibilities
Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.
Minimum
3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills
Preferred
Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills
We’re looking for an Assistant Editor who keeps our post-production pipeline organized and moving. You’ll collate and prep project files for our VFX and color teams, and manage the digital assets behind every episode we produce.
We are looking for reliable, detail-oriented individuals to join our team as Part-Time Data Entry Specialists. Enter, update, and maintain information in spreadsheets, databases, and internal systems.
УдалённоBangalore; We evaluate applicants based on their qualifications, communication skills, reliability, and ability to perform the responsibilities of the role
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment.
Senior Channel Account Managers at Huntress play a critical role in driving revenue through engagement, expansion, and retention across our partner base. Achieve and exceed quota based on expansion performance and renewal outcomes.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Sensor Tower is looking for an Account Manager to join our Investor team. The primary objective of the role is to maintain and grow our partnerships with key accounts by providing analytical and consultative support. Sensor Tower Account Directors enhance the overall value of our datasets by serving as a trusted resource to our Enterprise subscribers.
Base salary: $110,000 - $130,000
OTE: $150,000 - $200,000
What the Account Manager will do:
- Manage Sensor Tower’s relationship with clients in the financial services industry.
- Lead renewal and upsell discussions with accounts, ensuring healthy GRR and NRR performance. Periodically create reports, presentations, and webinars relating to the Investor vertical and incorporating different methods of data analysis.
- Review and analyze public financial statements to share valuable insights to clients to drive engagement.
- Execute on other miscellaneous duties, as needed, while collaborating with Sensor Tower’s Team Director of Investor Sales to strategically grow the vertical (explore partnerships, attend industry events, speaking engagements, etc).
Experience we are looking for:
- 3-6 years of experience working at or supporting financial services institutions in a consultative or analytical role, predominantly at an alternative data company.
- Desire to interface directly with key accounts via phone, screen-share, and in person.
- Comfortable juggling multiple priorities while maintaining a high standard of professionalism and follow-through
- Exceptionally organized, detail-oriented, and process-driven — thrives in fast-paced environments and keeps operations running smoothly
- Proficiency in financial analysis, some experience working with data, and strong Excel skills.
- Excellent communicator who brings both polish and personality to internal and external interactions
- Passion for new technology and some working knowledge of key Internet and TMT companies (FB, SNAP, NFLX, TWTR, SPOT, ZNGA, ATVI, etc).
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Intellias
Meet your recruiter
Olha Yakuba
olha.yakuba@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Architect
Architect
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine, United Kingdom
Remote
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Let’s breathe life into great tech ideas! With 3,000 people globally, Intellias is a company where benchmark technological solutions are born. Join in and take your part in digitalizing the world.
What project we have for you
The client is a US-headquartered engineering, architecture, construction and commissioning firm delivering complex facilities for the life sciences and advanced technology sectors. Its knowledge lives across SharePoint, CRM, project management, cost and document systems, and the client is investing in data and AI to put that knowledge to work.
Intellias is the client’s data and AI delivery partner. The engagement covers several streams that run in parallel or follow one another:
Data platform: a governed Microsoft Fabric lakehouse that consolidates project, commercial and document data into one trusted source.
Knowledge and document AI: extraction, search and cited generation over large archives of proposals, specifications, drawings and project records.
AI agents and workflow automation: assistants embedded in pre-construction, proposal, delivery and innovation processes, including idea intake, triage and approval flows.
Governance and enablement: AI governance, security, environment set-up, including isolated or offline deployments, and capability building for client teams.
What you will do
Own the account’s target data and AI architecture, keep every initiative aligned to it, and maintain the architecture documents and decision records.
Design lakehouse data models (medallion, Delta) with clear lineage, data quality rules and reusable data products.
Plan environments, capacity and the path from pilot to production.
Design integrations with enterprise systems such as Microsoft 365/SharePoint, CRM, ERP, finance and project systems, plus entity resolution to link clients, projects and documents.
Build document intelligence pipelines that use OCR, classification and LLM-based extraction.
Architect RAG solutions and AI agents on Azure AI Foundry and Power Platform, with grounded answers, tool use and human-in-the-loop steps.
Set up evaluation frameworks with golden datasets, and use them to gate model and prompt changes.
Design security and governance: Entra ID/RBAC, document-level access, Purview, audit logging, monitoring and cost controls, plus isolated deployments where required.
Act as the client’s trusted technical advisor: run workshops and present trade-offs, cost and risk clearly.
Support new client initiatives with estimates, RFP responses, demos, proposals and proofs of concept
Mentor data and AI engineers through design reviews, code reviews and prototyping, and help grow the client’s in-house capability.
What you need for this
Tech stack:
Microsoft Fabric / OneLake, Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure AI Document Intelligence, Power Platform and Dataverse, Microsoft Purview, Entra ID, Key Vault, Azure Monitor; integrations with SharePoint (Graph API), Salesforce and Procore.
Requirements
8+ years in data engineering or data platforms, including 3+ years as a solution or data architect leading end-to-end designs for enterprise clients.
3+ years of Azure experience (Microsoft Fabric / OneLake, Azure AI Foundry and Azure OpenAI, Azure AI Search etc.) including security and governance (Entra ID, RBAC, Key Vault, private networking).
Proven delivery of production data platforms (medallion patterns), experience in data modelling with lineage and provenance, data quality, entity resolution and master data.
Delivered at least one generative AI solution (RAG, document AI or agents) beyond the prototype stage.
Strong hands-on Python and SQL; working knowledge of PySpark.
Ability to explain architecture and AI limits to non-technical business stakeholders, and to defend decisions with trade-offs, cost and risk.
Comfortable working across several initiatives at once and switching between strategy and hands-on detail.
English at B2+ (Upper-Intermediate) or higher for daily work with US stakeholders.
Nice to have
Experience in the AEC (architecture, engineering, construction) or life sciences domain: pre-construction, estimating, proposals, commissioning and qualification.
Exposure to Procore, Salesforce, Cosential or similar construction and professional-services systems.
Power BI / Microsoft Purview / Power Platform / Copilot Studio.
Agentic frameworks (Semantic Kernel, LangGraph, Azure AI Foundry Agent Service), Model Context Protocol and LLM evaluation tooling.
Infrastructure as code (Bicep or Terraform) and CI/CD for Fabric and Azure (Azure DevOps or GitHub Actions).
Azure / Fabric certifications.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Global
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png]
HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
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HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- понад 100+ млн завантажень застосунків
- стратегічне партнерство з FOX Entertainment
- х2 рази — щорічне зростання компанії за 2024-2025 роки
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- понад 100 млн годин переглянутого та прочитаного користувачами контенту
- провідні позиції у своїх нішах на ринках США та Європи
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Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо Operations Manager, хто готовий/-а долучитися й творити його разом із нами.
ТВОЯ МІСІЯ:
- Вести стратегічні операційні проєкти від проблеми до вимірюваного результату: розподіл інфраструктури між компаніями групи, платіжна й маркетингова інфраструктура, комплаєнс, єдина база контенту та інші.
- Бачити повну картину по кожному напрямку (статус, ризики, ресурси, блокери) і координувати менеджерів напрямків між собою.
- Знаходити місця, де критичний процес тримається на одній людині, сервісі чи акаунті, і заздалегідь готувати резервні варіанти.
- Керувати витратами: вести реєстр сервісів і підписок, де в кожного сервісу є власник і метрика вартості, та впроваджувати економію з перевіркою контрактів і наслідків.
- Відповідати за якість системи KPI/OKR: щоб цілі були вимірюваними, пов'язаними з цілями бізнесу й інтегрованими в PeopleForce та performance review разом із HR.
- Запускати автоматизації та AI-агентів для операційних процесів (фолоу-апи зустрічей, моніторинг OKR, аналітика для керівництва) як власник процесу разом із Tech-Ops.
- Задавати й підтримувати стандарти роботи: кожна задача в Notion має повний контекст, кожен проєкт має свій канал і регулярний статус.
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ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- Управління кількома кросфункційними проєктами одночасно: декомпозиція, плани, ризики, статуси без ручного контролю зверху.
- Фінансова грамотність на рівні операцій: вміння рахувати економію/вартість у $ на місяць, читати контракти й умови сервісів, розуміти вплив рішення на P&L.
- Побудова процесів і регламентів з нуля та їх впровадження в команди, які не підпорядковані напряму Operations відділу.
- Впровадження автоматизацій на n8n та AI (Claude/ChatGPT, AI-агенти): самостійно будувати робочі флоу між Slack, Notion, Google Sheets та іншими сервісами, доводить їх до продакшну і щоденного використання командами.
- Робота з даними: Google Sheets на впевненому рівні, вміння самостійно збирати й перевірити цифри (аналітику).
- Досвід щоденної роботи в Notion / Slack / Jira-подібних системах.
Які hard skills будуть перевагою?
- Досвід у digital-продукті (apps / web): платежі, маркетингова інфраструктура, комплаєнс.
- Досвід FinOps / Legal.
- Досвід M&A, демерджу або виділення бізнесу.
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ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там.
- Техніку та сервіси. Все, що треба для роботи.
- Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні.
- Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я&
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ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
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ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом із нами в HOLYWATER TECH?
Відгукнися на вакансію!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, San Francisco or New York
About the role
Cloudflare is hiring a Data Center Architect to define and deliver the physical infrastructure behind high-density compute and GPU deployments across our global network. You'll own 3 connected domains: the liquid cooling chain, the low-voltage connectivity layer, and the MV/LV electrical architecture that powers both.
This is a senior individual-contributor role spanning architecture, detailed design, technical qualification, design governance, commissioning, and operational readiness. You're Cloudflare's owner-side technical lead in these domains: the person who connects what our hardware needs with what colocation providers, equipment manufacturers, and delivery partners can actually build.
Scope runs from a single rack in commercial colocation to multi-megawatt compute deployments. You'll design power, cooling, and cabling as one system so they don't fight each other at the rack, in the white space, or during maintenance.
If your background is only HVAC design, only cold-plate research, or only utility-scale generation, this role will be wider than you expect. We need someone who can hold the electrical, cooling, and cabling layers together.
About the team
We work with engineering, capacity planning, network strategy, supply chain, and operations to grow Cloudflare's data center and PoP footprint. With colocation providers, hardware suppliers, and delivery partners worldwide, we turn infrastructure requirements into deployments that come online faster, cost less, and work the first time.
What you'll do
Architecture and reference designs
Own the physical-infrastructure architecture.
Build reference designs for power, liquid cooling, and connectivity for AI and high-density compute, including how they interface at rack, row, and site level. Maintain the standards, templates, and libraries that deployment, operations, and partner teams build from.
Translate hardware and capacity needs into engineering requirements.
Turn heat loads, electrical loads, port counts, network topologies, and growth plans into power, cooling, and connectivity requirements and into site and rack qualification criteria.
Qualify sites and facility interfaces.
Assess provider power and cooling availability, utility and backup capacity, water supply and return conditions, hydraulic capacity, upstream heat rejection, expansion headroom, maintenance constraints, and contractual boundaries. Give go/no-go recommendations with the risks written down.
Electrical power architecture (MV/LV)
Lead MV and LV electrical architecture:
single-line diagrams, power distribution, switchgear and UPS topology, busway and PDU design, grounding and bonding.
Design physical power infrastructure,
AC and DC, including power conversion, backup generation, energy storage, and distribution, with attention to fault levels, selectivity, and maintainability.
Validate designs with modeling:
load-flow, short-circuit, arc-flash, and selectivity studies, checked against measured performance where possible.
Define digital power requirements
for monitoring, metering, protection coordination, and control. Work with controls and operations teams on alarm thresholds, trend retention, remote monitoring, and BMS/SCADA integration.
Fold emerging standards
(NEC, NFPA, UL, OCP power and rack specs) into forward-looking electrical designs.
Liquid cooling
Own the liquid-cooling architecture and roadmap.
Develop repeatable direct-to-chip designs and evaluate liquid-to-liquid, liquid-to-air, rear-door, and other approaches against deployment needs.
Design and validate the hydraulic system.
Flow and pressure-drop calculations, pipe sizing, pump selection, balancing, and control requirements. Validate at partial load, during expansion and maintenance, and in failure scenarios, not just at nameplate.
Specify equipment and rack integration.
Qualify CDUs, heat exchangers, pumps, manifolds, hoses, quick-disconnects, valves, and instrumentation. Coordinate rack access, piping routes, service clearances, and installation sequencing with the electrical, cabling, hardware, and structural disciplines.
Own coolant integrity and serviceability.
Set manufacturer-aligned requirements for fluid quality, material compatibility, cleanliness, filtration, corrosion control, condensation prevention, and leak detection. Make isolation, fluid handling, component replacement, and servicing safe and maintainable.
Low-voltage connectivity and structured cabling
Own the physical-layer architecture.
Reference designs for rack, row, cage, and site connectivity: copper and fiber distribution, patch-panel placement, cross-connect demarcations, diverse routes, and reserved expansion capacity.
Engineer fiber and copper connectivity.
Specify media, connectors, trunks, cassettes, and patching for equipment reach and performance. Validate optical loss budgets, connector counts, polarity, breakouts, bend radius, and compatibility across hardware generations.
Produce buildable designs.
Pathway layouts, fiber schedules, port-to-port patching plans, cable-length schedules, bills of materials, and installation specs.
Connect to colocation and carrier infrastructure.
Qualify meet-me-room access, provider pathways, cross-connect options, demarcation points, and route diversity. Define handoffs with data center providers, carriers, ISPs, and Cloudflare's network strategy team.
Integration, controls, and resilience
Coordinate white-space interfaces.
Layouts that account for rack access, airflow, liquid-cooling pipes and manifolds, power segregation, pathway capacity, and expansion. Coordinate supports, bonding, grounding, and firestopping with the responsible disciplines and providers.
Design for resilience and controlled failure.
Evaluate redundancy, shared failure dependencies, cooling and power interruptions, and thermal ride-through. Agree protective responses with hardware and operations teams for pump or CDU failure, loss of facility cooling, leaks, sensor faults, control failures, and power events.
Define controls and operational visibility:
temperatures, pressures, flows, power metering, leak alarms, equipment status, and capacity telemetry.
Governance, delivery, and acceptance
Be Cloudflare's owner-side design authority.
Own basis-of-design documents, single-line diagrams, P&IDs, cabling and equipment schedules, interface requirements, scopes, responsibility matrices, review gates, and acceptance criteria. Review partner designs and contractor submittals, resolve RFIs and technical disputes, and drive deviations to documented closure.
Lead delivery and live-site changes.
Guide contractors and remote hands through new deployments, expansions, migrations, and remediation. Work with deployment and operations on installation sequencing, methods of procedure, change controls, and rollback plans that protect running services.
Lead commissioning and acceptance.
Define factory and site acceptance tests across electrical, cooling, and connectivity: cleanliness and leak-test evidence, flow balancing, loaded performance tests, failure-mode testing, and copper and fiber certification (fiber inspection and cleaning, insertion-loss testing, OTDR where appropriate). Track deficiencies and verify corrective work before sign-off.
Keep the physical source of truth accurate.
Define labeling and connectivity-record standards. Make sure as-builts, power and cooling records, patching schedules, cross-connect inventories, and test records reconcile with Cloudflare's infrastructure inventory and DCIM.
Oversee handover:
deficiency closure, operator training, maintenance procedures, spares, and turnover documentation before production.
Cost, efficiency, and standards
Support sourcing.
RFPs, technical bid evaluation, technical negotiations, supplier qualification, and lifecycle cost analysis. Partner with supply chain on prefabricated assemblies, preterminated cabling, rack integration, lead times, and alternatives that cut field labor without cutting quality.
Reduce energy and water use.
Evaluate phased deployment, consumption, and retrofit options.
Evolve standards from evidence.
Investigate incidents and recurring installation defects with network and operations teams. Feed commissioning and operating results back into designs, standards, and quality checks.
What you'll bring
8+ years in data center mechanical, electrical, or physical-layer infrastructure, critical-facility cooling, or structured cabling, including architecture or technical design leadership.
Bachelor's in Electrical or Mechanical Engineering or a related field, or equivalent practical experience.
Delivered liquid-cooled compute infrastructure from requirements through commissioning or production handover. Conventional HVAC experience alone doesn't qualify.
Create and review electrical single-line diagrams and schematics, with hands-on MV/LV system design including protection, selectivity, and grounding.
Strong command of thermodynamics, heat transfer, fluid mechanics, hydraulic calculations, pump and heat-exchanger selection, and cooling performance under variable conditions.
Practical experience with CDUs, facility and technology cooling loops, rack distribution, coolant compatibility, leak detection, and the interfaces between liquid-cooled hardware and facility systems.
Strong knowledge of copper Ethernet, single-mode and multimode fiber, patching systems, LC and MPO/MTP connectivity, optical loss budgets, polarity, cable management, and the applicable test methods.
Experience in colocation environments: cross-connect delivery, diverse physical paths, and the practical constraints of building inside third-party facilities.
Able to write and critically review basis-of-design documents, P&IDs, electrical and mechanical specifications, equipment selections, operating sequences, and test plans.
Working knowledge of NEC, NFPA, UL, mechanical and plumbing codes, TIA and ISO/IEC structured-cabling standards, relevant ASHRAE data center guidance, and manufacturer operating requirements, and the ability to apply them with qualified local engineering partners.
Experience evaluating resilience and maintainability, participating in commissioning, and resolving system-level problems across equipment and organizational boundaries.
Experience directing design consultants, contractors, installation partners, or remote hands, with clear ownership of technical decisions and acceptance outcomes.
Clear written and verbal communication across disciplines and time zones, and able to run several projects with limited oversight.
Legally authorized to work in the United States on a continuing and permanent basis without company sponsorship. [Confirm wording with recruiting.]
Bonus points
PE, Chartered Engineer, or equivalent registration in electrical or mechanical engineering.
BICSI RCDD, DCDC, or a comparable credential.
High-density GPU platforms, OCP rack, power, and cooling interfaces, or qualification across multiple hardware and cooling suppliers.
Hydraulic and electrical modeling tools (AFT Fathom, PIPE-FLO, ETAP, SKM), thermal or CFD modeling, and validating models against measured performance.
High-density optical distribution, parallel optics, preterminated assemblies, and cabling transitions across successive network generations.
Modular or prefabricated power or cooling infrastructure, live-site retrofits, DCIM platforms, automated connectivity or telemetry analysis, or lifecycle energy and water performance.
Familiarity with Cloudflare-relevant network environments: optical transport, ISP interconnection, out-of-band management, and liquid-cooled rack integration.
Travel
Travel for site assessments, vendor reviews, factory testing, commissioning, and deployment support, including international travel.
What success looks like
Sites are qualified against real hardware requirements. Power, cooling, and connectivity responsibilities are unambiguous. Systems prove their electrical, thermal, and connectivity performance, including failure behavior, before handover. Operations has the monitoring, procedures, training, and spares to run them.
Why Cloudflare
Your work shapes how Cloudflare deploys physical infrastructure across a global network, from long-term architectural choices to getting the next cage online.
Strong candidates take different paths. If your experience shows the core capabilities but doesn't match every line above, apply anyway.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $165,000 - $205,000.
For New York based hires: Estimated annual salary of $158,000 - $195,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Intellias
Meet your recruiter
Olha Yakuba
olha.yakuba@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
DevOps Engineer (AWS)
Principal
Bulgaria, Croatia, India, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
We are looking for a Senior Identity & Access Management Engineer to design and implement secure identity propagation and authorization patterns across AI agent ecosystems. The role focuses on runtime identity, On-Behalf-Of (OBO) token exchange, identity federation, and secure agent-to-tool communication using AWS Bedrock AgentCore and modern enterprise identity platforms.
You will be responsible for ensuring that agents, tools, and downstream APIs operate with properly scoped identities and permissions, enabling secure delegation, authorization enforcement, and credential isolation throughout the agent invocation lifecycle.
This position requires deep hands-on experience with OAuth 2.0, OIDC, JWT validation, token exchange workflows, and enterprise identity federation. Experience with workload identity brokering, agent authorization models, and policy-based access control is highly desirable.
What project we have for you
Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.
Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As an Engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.
The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.
What you will do
Design and implement secure identity propagation across agent → tool → API interaction chains.
Build and support On-Behalf-Of (OBO) token exchange flows and scoped delegation mechanisms.
Integrate AWS Bedrock AgentCore Identity capabilities into agent runtime workflows.
Implement OAuth 2.0, OpenID Connect (OIDC), and JWT-based authentication and authorization patterns.
Develop identity federation integrations with enterprise identity providers such as Microsoft Entra ID, Okta, or Amazon Cognito.
Configure gateway-level outbound authorization and per-target credential management, ensuring sensitive credentials are never exposed to calling agents.
Build secure token issuance, validation, exchange, rotation, and lifecycle management processes.
Design and implement workload identity brokering and agent identity mapping mechanisms.
Implement identity-aware authorization controls using Cedar policies, claims mapping, and fine-grained access enforcement.
Collaborate with platform, security, and runtime teams to align identity controls with enterprise security standards.
Support secure agent-to-agent (A2A) and agent-to-tool invocation authorization patterns.
Participate in security reviews, threat modeling, and architecture discussions related to AI agent platforms.
Define and enforce best practices for runtime identity, federated access, delegated authorization, and credential protection.
What you need for this
Skills:
• AWS Bedrock AgentCore Identity or similar technology (inbound auth, outbound auth, token vault)
• On-Behalf-Of (OBO) token exchange and scoped identity propagation across agent → tool → API chains
• JWT / OAuth 2.0 / OIDC (claims, scopes, audience/issuer validation, short-lived scoped tokens)
• Identity federation and MS Entra Agent ID integration or similar technology (workload identity brokering)
• Gateway outbound authorization and per-target credential management (secrets never exposed to the calling agent)
• AgentCore Runtime integration of identity into the agent invocation lifecycle
• Cedar / MS Entra claims mapping for identity-aware authorization (coordination with Runtime Controls)
Experience:
• 5+ years cloud security or identity engineering
• Hands-on OAuth 2.0 / OIDC / JWT implementation (token issuance, validation, exchange)
• On-Behalf-Of / token-exchange flows in production (RFC 8693 or equivalent)
• Enterprise identity federation with MS Entra, Okta, or Cognito
• Secure credential/secret management and token lifecycle (rotation, vaulting)
Nice to have:
• AWS Bedrock AgentCore Identity early adopter or equivalent
• AWS AgentCore Gateway outbound-auth integration
• MCP / A2A tool-invocation auth patterns
• AgentCore Policy (Cedar) or AWS Verified Permissions exposure
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
– вести задачи основателей в АспроCloud: фиксировать договоренности, назначать исполнителей и контролировать дедлайны; – организовывать онлайн-встречи, составлять саммари созвонов (follow-up) и фиксировать следующие шаги;
Ведение Instagram и Threads на русском и английском: создание статичных визуалов и рилсов, создание сторителлов и работа с актуальными SMM-трендами. Дополнительно — помощь с оформлением рекламных макетов и визуалов для лендингов, email-рассылок и других материалов.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11795
Administrative Virtual Assistant
Independent Contractor – CPT-11795 Administrative Virtual Assistant/Business Support VA/Entry Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a detail-oriented and organized Entry-Level Virtual Assistant to provide back-office administrative support for property management operations.
The ideal candidate should be comfortable working with digital files, organizing documents, maintaining records, and preparing basic billing information using spreadsheets. This is an entry-level opportunity, and previous property management experience is not required. We are primarily looking for someone who is organized, dependable, computer-literate, and willing to learn.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Organize and maintain digital files and folders across various directories.
Sort, categorize, and properly file documents and job-site photos.
Match and cross-reference files across different folders and directories.
Maintain duplicate copies and ensure important files are properly backed up.
Prepare and organize billing information using Microsoft Excel or similar spreadsheet tools.
Perform general data entry and other back-office administrative tasks.
Ensure digital records are accurate, organized, and easy to retrieve.
Provide administrative support as needed to keep daily operations running smoothly.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Basic proficiency in Microsoft Windows and general computer navigation.
Comfortable using Microsoft Office, particularly Excel and file management tools.
Familiarity with online platforms and digital document management systems.
Strong organizational skills and attention to detail.
Ability to follow instructions and manage repetitive administrative tasks accurately.
Dependable, self-motivated, and willing to learn new processes.
Good written communication skills.
Work Schedule
Contracted Hours per Week: 10–15 hours per week (approximately 2–3 hours per day)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 5:00 PM – 8:00 PM Eastern Time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry Level
Contracted Hours per Week: 10–15 hours per week (approximately 2–3 hours per day)
Daily Working Time: 5:00 PM – 8:00 PM Eastern Time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–C
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
ГибридseniorSydney, Australia
ОфисNew York; FR | Paris; Toronto; Dubai
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