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Location: Americas Remote About Customer.io Over 9,000 companies, from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Tijani Jackson , Manager of Account Management at Customer.io , and I'm looking for an Account Manager to join our North America’s Team. This is a revenue ownership role - you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit team and a key commercial voice for the accounts you own. This role is open to candidates based in the US or Canada only. What we value Commercial ownership: you treat your book of business like it’s yours, because it is. You spot opportunities and challenges early, bring thoughtful recommendations to your manager, and take accountability for results Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology, maintaining strong CRM hygiene and reliable pipeline data Proactive pipeline generation and multi-threaded relationships - you actively uncover growth opportunities and build trust as a commercial advisor across the org, not just with one champion Partner closely with Customer Success on account health and with Sales on expansion deals Own commercial negotiations, navigate objections and complex deal cycles, and drive renewals and expansions to close, partnering with Legal, Finance, and other internal teams as needed What we're looking for 3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the US or Canada Compensation & Benefits We believe in transparency. Starting salary for this role is $90,000 base + $39,000 variable = $129,000 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Intellias Meet your recruiter Katarzyna Sankowska katarzyna.sankowska@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Python Engineering Lead Senior Lead Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States Remote APPLY NOW REFER A FRIEND Intellias is looking for an Engineering Lead to join a large-scale Digital Health initiative building a FHIR-based healthcare platform that connects providers, payers, clinical systems, and external healthcare networks. This is a hands-on leadership role that combines strong engineering expertise with team leadership. You will set technical direction, grow engineers, and ensure delivery of secure, reliable, and HIPAA-compliant healthcare solutions. What project we have for you We’re helping a US digital-health platform make patients’ medical data accessible, consistent, and trustworthy. The platform brings together data from many clinical and administrative sources: lab results, diagnoses, medications, visits, claims and more. It standardizes this data into FHIR and exposes it through secure, standards-based APIs used by internal products and external partners. You’ll lead the engineering team that builds it. This is a player-coach role to start. While your number of direct reports is smaller and growing, you’ll write production code across the stack, sharing ownership of the API and public surfaces with our full-stack engineer, and you’ll stay close to the data integration work. You’ll own the platform’s technical direction, delivery, and team, and you’ll represent engineering to partners, product, and clinical advisors. What you will do Lead onshore/nearshore and offshore teams: hire and level accurately, run 1:1s and performance conversations, and develop leads into stronger managers. Grow the organization, with clear boundaries and a bench of future leaders. Write production code across the API, embeddable widgets, preview app, SDKs, and MCP server, with ownership that shifts with priorities. Step off the critical path as the team grows while staying close enough to the code to judge quality firsthand. Set the technical direction for an API-first platform, where every surface is a client of one OpenAPI-defined API. Own partner authentication, tenant scoping, per-partner configuration and branding, rate limiting, idempotency, and audit logging. Design configurable, rules-based questionnaire matching that clinical staff can change without code, and that clinical advisors review. Guide the integration of provider schedule inventory from health systems and telehealth networks through batch and real-time API feeds, with a booking path that confirms availability or fails gracefully. Own the roadmap, commitments, SLOs, and incident follow-through. Build HIPAA and minimum-necessary PHI boundaries into every surface, including what reaches an LLM through the MCP server, working with our security and compliance team. Set how the team employs AI to build, with the review and testing practices that keep the work correct and safe. What you need for this 8+ years of software engineering experience, including 4+ years managing engineering teams. Experience managing other managers or team leads, including leads of outsourced, vendor, or nearshore teams. Hands-on full-stack skills with Python (FastAPI or similar) on the backend and TypeScript and React on the frontend. You’ve shipped partner-facing APIs or embedded products to production. Experience leading data integration with external partners through both batch file feeds and APIs. Strong API design judgment across REST (OpenAPI) and GraphQL: contracts, versioning, idempotency, OAuth 2.0, tenant isolation, and rate limiting. Experience working with PII and/or PHI under HIPAA. Daily use of AI coding tools like Claude Code in your own work, and experience leading a team’s adoption of them. You keep a team moving when plans, staffing, or vendors change, and you give people a clear plan even when big questions are still open. You hold every lead, onshore or outsourced, to one consistent bar, and you make good calls quickly with the information you have. Nice to have: Experience in healthcare technology, working with PHI under HIPAA. Strong working knowledge of FHIR models, APIs, and implementation guides such as US Core or Bulk FHIR, including mapping to and from FHIR, profiling, and extensions. Experience with FHIR platforms and tools, whether commercial or open-source (e.g., HAPI, Smile, Medplum), or having built your own. Participation in the FHIR community, such as HL7 or non-HL7 working groups, Connectathons, IG contributions, or presentations at events like DevDays or HIMSS. FHIR training or certifications, such as FHIR Implementer or Advanced Developer. Domain knowledge in specialized FHIR areas such as clinical reasoning, analytics, FHIRPath, search, terminology, or AI. Experience with scheduling standards and APIs such as the IHE ITI Scheduling IG, SMART Scheduling Links, or Epic Open Scheduling. Experience building products for payers or employers. Experience building MCP servers or other LLM tool integration What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Austin, TX, Chicago, IL, Los Angeles, CA, Seattle, WA, Boston, MA, Philadelphia, PA, New York Metro, New Jersey, Washington DC At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Advanced Customer Engineer provides the next-level expertise and service to ensure all the Reltio customers get the best possible experience. This position requires a deep understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases. Job Duties and Responsibilities: Build highly scalable and reliable platform services and components to create the foundation of the core Reltio Platform architecture. Develop and implement strong algorithms/techniques for solving complex problems in a high-volume and high-availability environment. Take complete ownership of Reltio Platform features, components, and integrations. Build and implement scalable and accurate monitoring platforms and metrics platforms. Analyze user needs and software requirements to determine design feasibility within time and cost constraints. Provide top-quality technical support assistance, resulting in high customer satisfaction. Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure). Develop new ways to optimize and streamline the Reltio Platform layer to facilitate a seamless implementation experience for our customers. Devise enhancements, and monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery. Resolve customer technical issues through research, reproduction, UI/API/performance debugging, and troubleshooting. Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles. Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues. Support Enterprise-focused applications, with a focus on data management, analytics, and big data platforms and technologies (Hadoop, Spark, MapReduce). Plan, design, and build effective solutions to support a rapidly growing business at a massive scale. Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact. Research and develop solutions for customer support cases using extensive product knowledge, version control software,  and troubleshooting techniques. Enable a deeper understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation. Collaborate with support, product management, and core engineering team members to design systems and obtain information on project limitations, capabilities, performance requirements, and interfaces. Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts. Provide input on product and service-related enhancement requests to Engineering, Product Management, Sales, and Marketing teams. Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base. Support, enhance, and fix solutions that support a rapidly growing business at a massive scale Other duties and responsibilities as assigned. Skills You Must Have: Bachelor of Science degree in computer science or equivalent experience. 5+ years developing on large-scale enterprise systems. Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis. Experience with web UI development with JavaScript frameworks. Experience debugging server-side Java applications including troubleshooting logs, thread dumps, and connectivity issues. Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology. Experience with NoSQL databases (Cassandra preferred), and distributed indexes. Understanding of performance and profiling techniques of complex systems. Excellent analytical and troubleshooting skills. 2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud. 2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in Reltio Cloud. 2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, and Reltio Cloud. 2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud. 2 years of experience in using Version Controlling software including Bitbucket, VSS, SVN for storing and promoting the code. Skills That Are Nice to Have: Experience with big data technologies (ex. Hadoop, MapReduce, Spark). Master of Science degree in computer science or equivalent experience. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $154,000 — $262,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST). GitLab is looking for an enthusiastic and strategic Business Development Representative - US State/Local & EDU (SLED), to join our growing Business Development team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted US SLED working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Effectively conduct outbound prospecting initiatives in collaboration with SLED sales counterparts as well as managing inbound lead flow. Conduct high-level discovery conversations in target accounts Meet or exceed BDR-sourced First Order, Stage 1, and Stage 3 pipeline targets Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory Manage, track, and report on all activities and results using Salesforce Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events Attend field marketing events to engage with participants identify opportunities, and to schedule meetings What you’ll bring Experience prospecting into State/Local Agencies, as well as the EDU sector Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills Meet or exceed daily, weekly and monthly KPIs A self-starter with a track record of successful, credible achievements You share our values, and work in accordance with those values Knowledge of business process, roles, and organizational structure Determined personality with a desire to grow and win Passionate about being a part of GitLab’s journey Ability to quickly learn new processes and tools that are critical to success as a BDR (Outreach, Zoominfo, Cognism, Salesforce, LinkedIn Sales Navigator, etc) The ability to travel for events such as trainings, team offsites, customer meetings, etc. Globally we require excellent written and spoken English which is our company language About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.   Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.   You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value. You will: - Set technical direction for Replit’s financial infrastructure, with an immediate focus on enterprise billing, spend controls, and financial correctness. - Build shared services for usage-based billing, pricing, credits, subscriptions, and entitlements so product teams can launch without rebuilding billing. - Automate enterprise contract lifecycles—from onboarding through amendments and renewals—keeping commercial terms, provisioned credits, and invoices in sync. - Build timely budget enforcement, alerts, and overrides that give customers control over spend without disrupting their hosted apps. - Make AI usage understandable: attribute costs to the right customer, workspace, user, or agent, including delegated work without double-counting. - Build reconciliation and audit trails that make balances and invoices explainable and help Finance catch discrepancies before customers do. - Simplify the billing stack through safe migrations that preserve balances, transaction history, and customer access. - Own production reliability through testing, observability, incident response, and safe recovery from duplicate events, delayed usage, and partial failures. - Stay hands-on while leading cross-team delivery, mentoring engineers, and partnering with Product, Finance, Sales, and Support. Required skills and experience: - A track record of Staff-level technical ownership: setting architecture and delivering complex initiatives across teams. - Deep experience building and operating production backend or distributed systems. - Strong fundamentals in API design, data modeling, databases, and event-driven architecture. - Sound judgment around transactions, consistency, concurrency, idempotency, and failure recovery. - Experience evolving live systems and migrating data without compromising correctness or availability. - Product judgment that balances customer needs, delivery speed, and long-term system quality. - Clear communication with technical and non-technical partners, including translating business requirements into system behavior. - Hands-on leadership through implementation, design reviews, mentoring, and production ownership. Preferred Qualifications - Experience with billing, payments, subscriptions, credits, entitlements, or other financial systems. - Experience with enterprise contracts, negotiated pricing, invoicing, or quote-to-cash automation. - Experience with high-volume usage metering, pricing calculations, or low-latency spend controls. - Experience building reconciliation, financial reporting, or auditable transaction histories with Finance and Accounting. - Experience integrating billing, payment, or CRM platforms, with judgment about what to build versus buy.   Bonus Points: - Experience with AI or cloud infrastructure billing, including variable costs and attribution across distributed workloads. - Experience building customer-facing spend visibility, budgets, or internal tools that reduce manual billing work. - Experience with cloud marketplace billing, payment recovery, or fraud and dispute workflows. - Familiarity with agentic commerce or delegated spending. These are additional strengths, not requirements. What we value: - Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call. - User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable. - Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need. - End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management. - Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter. - Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot Hybrid Working: We work in the office 4 days a week 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development English & Polish Classes: Improve your language skills with access to English and Polish classes

Location: Minsk Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot 20 business days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working: We work in the office 4 days a week 20 business days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Lunch: Provided daily in the office to keep you fueled and focused Continuous Professional Development: Propel your career with continuous opportunities for professional development Private Medical Cover: Ensure your health is in good hands through private health insurance Sport Compensation: Stay fit and active with our sport compensation benefit Taxi to compensate for travel to the office English Classes: Enhance your English skills with our provided English classes

Location: Tbilisi Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot Hybrid Working Paid Holiday: Enjoy 20 business days of paid holiday Collaborative and Data-Driven Culture: Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights Continuous Professional Development: Grow your expertise through professional development opportunities within the company’s learning budget Medical Insurance Compensation: Receive compensation for private medical insurance Sport Compensation: Stay fit and active with partial reimbursement for your gym membership

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: We are looking for an experienced licensing expert with strong European and Asia (ex China) retailer and licensee experience. A depth of industry connections is required for EMEA (all G5 key markets with focus on France and Germany with emerging markets a plus) with Asia market experience and relationships a plus. You have a proven track record for growing multi-millions in revenue and culturally relevant programs with partners. Having deep executive retailer and licensee relationships is crucial, with solid understanding of our partners strategies and examples of how you have developed these relationships to build meaningful licensed programs that grow the PlayStation brand and our software IP titles. You will partner with the Sr. Director to bring the global vision, strategy, and operational plan to life, and own the strategy for the Europe/Asia and global partners assigned to you. You will drive a robust consumer products business across various channels, including but not limited to brick-and-mortar retailers, online retailers, and experiential venues. This role will work with executives and stakeholders, internally and externally, to deliver business results. We are seeking an analytically minded, out-of-the-box thinker, who can operate proactively in a fast-paced environment and is able to wear many hats. What you'll be doing: P&L responsibility for the Europe/Asia licensed merchandise business. Appoint best-in-class licensees and identify strategic retail partners to grow the presence of the PlayStation brand and 1st party game IP/franchises licensed merchandise. Own, manage and develop key strategic and master licensees and retailers, with a view to developing cross category product portfolios to support PlayStation brand and 1st party game IP/franchises. Strategize, negotiate, and manage contracts, in partnership with legal. Identify and implement high value, newsworthy brand collaborations for PlayStation brand and 1st party game IP to help elevate brand perception within the market. Partner with PS Sales Team to grow key accounts in EU priority markets. Handle agents for Middle East, India and Japan. Manage assigned relationships with studios to develop merchandise plans in line with overarching games marketing priorities. Develop a strong network across the wider SIE business (PS Sales, Global Games Marketing, Brand Partnerships etc.) working in collaboration with key teams and stakeholders to achieve and deliver optimum results. Manage and develop direct reports within the licensing function, setting the agenda and priorities to enable us to achieve our goals. Enable group and manage individual group members to develop skills and experience, with a view to achievement of long-term career goals. Deliver revenue growth consistent with our short, medium, and long-term plans. Develop 3–5-year mid-range plans; Provide forecasts, performance reports and financial business updates. What we're looking for: Track record of building robust business strategies while being nimble to a constantly evolving environment Business planning expertise, including forecasting, portfolio planning, investment decision-making and trend analysis Demonstrates a strong commercial acumen and can demonstrate extensive revenue growth Strong experience in team leadership and people management Have strong relationships from buyer to executive level at key retailers A leader, able to motivate & direct whilst fostering teamwork and collaboration Possesses strong interpersonal skills and gravitas to maintain relationships and influence and persuade others Analytical with a strong ROI mindset Tenacious and focused on outcomes and deliverables A creative problem solver that enjoys thinking about new ways of working Benefits: Discretionary bonus opportunity Hybrid Working Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote; Europe; Switzerland; Poland; United Kingdom; France Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Full-Stack Engineer to make building with ElevenLabs easier, from a developer's first API key to a successful production integration. Developer Growth owns the surfaces developers and their agents use: our SDKs, API, documentation and ElevenAPI dashboard. This role focuses on the dashboard and product flows, helping self-serve and enterprise developers get started, understand their usage and get more value from ElevenLabs. You will join a small, remote team and own features across frontend and backend. You will use direct user feedback and experiments to decide what to build, combining strong engineering with a careful eye for developer experience. Your responsibilities will include: - Improving the ElevenAPI dashboard so developers can manage integrations and understand how their applications and agents use ElevenLabs. - Streamlining onboarding, helping developers create API keys, get started with agents and reach their first successful integration. - Designing and shipping experiments to improve activation, API key creation and self-serve subscriptions, then using the results to guide further changes. - Owning features from discovery and design through frontend, backend, deployment and iteration, working closely with the team and learning from users. There is scope to grow into technical and team leadership over time, depending on your experience and impact. REQUIREMENTS - Strong full-stack engineering skills, with particular strength in frontend development and confidence building backend services and APIs. - Strong product judgement and attention to UX, with evidence of making complex workflows intuitive for developers. - Experience using user feedback, product data and experimentation to prioritise work and improve measurable outcomes. - Independent, end-to-end ownership, clear communication and genuine enthusiasm for developer tools and developer experience. - Experience managing or mentoring a small team of software engineers Prior generative audio experience is not required. Experience building developer-facing products, API dashboards or onboarding flows is particularly valuable. Previous technical or team leadership experience is a plus. Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11776 Catering Lead Generation & Business Development Virtual Assistant Independent Contractor – CPT-11776 Catering Lead Generation & Business Development Virtual Assistant/Business Support VA/Senior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Southern California food business with two retail locations is seeking an experienced Business Support VA to build its catering business through lead generation and business development. The VA will research and pursue catering opportunities, including corporate events, movie and film sets, weddings, birthdays, festivals, and high-end real estate open house events. The VA will get the company listed with event planners, vendor lists, and catering websites, and will reach out directly to decision-makers so the company is requested for catering orders. The goal is a steady flow of catering orders each week. This is a new initiative, so the ideal candidate is a self-directed lead generation or business development professional with strong communication skills who can build an outreach process from the ground up. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Lead Research & Opportunity Sourcing Research catering opportunities across the company’s Southern California service area Identify corporate event organizers, event planners, production companies, venues, and other catering buyers Find catering directories, vendor lists, and event websites where the company should be listed Build and maintain organized lists of prospects and opportunities Vendor Listings & Partnerships Get the company listed on catering, event, and vendor platforms Apply to be added to event planner and production vendor lists Keep listings, photos, and package information accurate and current Track listing status and follow up on pending applications Outreach & Follow-Up Contact prospects by email, phone, and direct message using approved messaging Present the company’s catering packages and delivery or pickup options Follow up consistently with interested prospects and past inquiries Pass qualified catering requests to the owners with complete event details Pipeline Tracking & Reporting Track outreach activity, responses, and catering opportunities Report weekly on leads, listings, and booked catering orders Identify the channels and event types producing the best results Suggest new opportunities and outreach ideas to grow catering volume Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Lead generation, business development, or outbound sales experience required Excellent written and spoken English required Online research and prospect list-building experience required Catering, events, hospitality, or food and beverage sales experience strongly preferred Experience getting businesses listed on directories, vendor lists, or marketplaces preferred CRM or lead-tracking experience preferred Familiarity with the Southern California events market a plus IDEAL CANDIDATE PROFILE Self-directed and comfortable building a new lead generation process Confident and professional communicator in writing and by phone Resourceful researcher who finds opportunities others miss Persistent with follow-up without being pushy Organized and consistent with tracking and reporting Results-focused and motivated by booked orders APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Email Platforms Phone / VoIP Communication Tools Google Workspace or Microsoft Office Lead Tracking Spreadsheet or CRM Online Directories, Vendor Listing, and Event Platforms Social Media Platforms (Outreach and Listings) Work Schedule Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance) Daily Working Time: TBD PST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. The Staff Product Marketing Manager will define and own 15Five’s story as we move from established performance management messaging toward a future where AI makes HR and performance management processes more efficient. This person will build the narrative from the top down (company story, AI point of view, problems we solve, and proof) and connect our AI products into one clear portfolio story. Partnering closely with marketing, Sales, Product, and Customer experience.   They will test messaging with buyers, carry it through to the website, demand programs, sales narratives, and launches, and show that it works through new-logo pipeline, win rate, and customer adoption and retention. KEY OUTCOMES Outcome 1: Define, test, and secure approval of 15Five’s company story Within the first 90 days, review the interim website messaging against buyer research and recommend what to keep or change Deliver a top-down company narrative (company story, AI point of view, problems we solve, proof) approved by the CEO Establish 15Five’s voice and tone direction Outcome 2: Connect our AI products into one portfolio story Build a portfolio framework that maps each AI product to the performance management and people management problems it solves, approved by the executive sponsor Maintain one approved product narrative that Product, Sales, and Marketing all work from Ensure every published product claim has passed accuracy review Place each new AI product into the portfolio story as it reaches market Outcome 3: Turn messaging into new-logo demand and customer adoption Test core messaging with buyers before broad rollout, and use the results to guide internal decision making Supply the narrative and content for product launches  and the related enablement Deliver win/loss and competitive insights, battle cards, and objection handling, including price and objections Establish baselines and report on messaging resonance using pipeline, win rate, and adoption at each scheduled positioning review Outcome 4: Set customer proof standards and inform pricing and packaging Set customer story criteria and the interview guide in partnership with content marketing and the marketing team. Provide market, buyer, and competitive input to pricing and packaging decisions COMPETENCIES Strategic Narrative & Positioning Repositions an established brand without alienating current customers. Builds the story from the company level down before working on product-level messaging, and frames AI around the problems it solves for HR leaders and managers, never AI for its own sake. Customer & Buyer Obsession Is obsessed with the unmet needs in performance management and people management. Grounds messaging in what buyers and customers actually experience. Evidence-Based Judgment Settles disagreements with buyer message testing, win/loss interviews, and call evidence. Does not treat internal opinion (including executive opinion) or AI-generated output as buyer evidence, and does not let research delay timely recommendations. Executive Influence Leads the writing on a story many senior leaders have opinions about. Pulls the useful part out of conflicting views, presents a clear recommendation, and holds it under pressure without becoming defensive. Knows when to escalate and when to keep negotiating. AI & Technical Translation Understands AI well enough to translate capabilities accurately without overselling. Builds credibility with the CTO and Director of Product, cuts product detail without losing accuracy, and separates accuracy feedback from preferences about framing. Writing, Voice & Tone Exceptional writer with a strong sense of voice and tone. Sets the standard that others apply across web, campaigns, sales materials, and customer stories. Cross-Functional Partnership & Execution Carries strategy through to execution with demand generation, content, design, and Enablement. Earns sellers’ trust by joining real deals and turns Sales’ instincts into testable hypotheses. Builds on work in progress rather than starting over. Prioritization & AI-Enabled Productivity Assesses trade-offs and agrees on priorities before taking on new work. Uses AI to build frameworks and run research, competitive analysis, and buyer analysis quickly. DESIRED EXPERIENCE 10–12+ years in B2B SaaS product marketing, including at least one company-level repositioning Track record making AI or technically complex products clear and credible to business buyers; HR tech experience is a strong plus Experience bringing conflicting senior stakeholders to alignment using evidence Hands-on buyer research, message testing, win/loss, and competitive analysis Portfolio or solution messaging across multiple products A writing portfolio that shows a strong command of voice and tone Confident without ego; comfortable building on work already in progress SCHEDULE/WORK LOCATION This is a full-time, salaried exempt position. The typical work week will be Monday through Friday, between the hours of 8:00 am and 5:00 pm (flexible), working an expected 40+ hours/week. Ability to accommodate early-morning or after-hours meetings at least 4 days a week is a must due to collaboration across various time zones. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Annual Base Pay Range, US Full-Time Staff Product Marketing Manager.  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: Serbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Chat Operator to join our team of dedicated, professional Personal Guides who can deliver high quality Astrology, Palmistry and Tarot readings to our clients. This role is ideal for someone passionate about helping those who seek guidance and answers to life’s big questions through a variety of divination techniques. The ideal person for the Chat Operator role will be: - Experienced at creating and reading natal and transit birth charts - Familiar with all aspects of Astrology and comfortable with giving predictive readings - Experienced in Palmistry and confident answering questions based upon the lines and markings of the palm - Able to read Tarot cards and give readings based upon various card spreads - Confident to give readings in writing and in person during live video calls - Keen to learn new skills and expand their knowledge - an interest in or basic knowledge of numerology, synastry, dream interpretation and any other divination techniques will be considered an asset This is a remote full time position The hours shall be worked across 5 days per week to include every Saturday and Sunday The hours of work are 09:00 - 17:00 GMT RESPONSIBILITIES   - Provide astrologically and grammatically correct written responses to clients questions - all responses shall be in English - Provide engaging and informative readings to clients purchasing live video calls - all calls are conducted in English - To prepare video and voice messages for clients in response to their questions - the ideal candidate should feel confident and comfortable to make their own short video readings and appear on camera - Adhere to all ethical rules and company standards, as laid out by management, when providing readings - To meet all targets in relation to response times and message volumes as directed by management - Perform additional duties and contribute to ad-hoc projects as required in line with the Chat Ops Team needs and objectives - To assign incoming messages to the Chat Ops team and provide cover for other team members ensuring response times and standards are maintained over weekends QUALIFICATIONS   - An excellent standard of spoken and written English is essential - Previous experience of giving personalized Astrology, Palmistry or Tarot readings in a professional capacity would be an advantage - Strong computer skills and a reliable internet connection - Access to a quiet and calm space where you can conduct live video calls without interruption - Have an empathic, non-judgemental and compassionate character and be able to establish a rapport with your clients quickly - Ability to work on own initiative and without close supervision - Accurate typing skills and the ability to condense information into short, engaging and informative responses that capture our clients interest and leaves them wanting to know more NICE TO HAVE   - Previous experience of working in a fully remote position within the online entertainment sector - A flair for creative writing LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: United Kingdom About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role FT Academy is the Financial Times' learning business, helping individuals and organisations develop the knowledge, skills and confidence to succeed through world-class professional learning experiences. Combining the FT's trusted journalism, expert faculty and practical learning design, FT Academy offers executive education, professional development courses, board education and educational resources for schools. As our business continues to grow, we're bringing our learning products together under a more connected offering, creating an exciting opportunity to support our marketing activity and help us reach new audiences. We're looking for an organised, creative and enthusiastic Marketing Intern to join our team, reporting to the Head of Marketing, FT Academy UK. This is a varied, hands-on opportunity to gain practical experience across different areas of marketing, including email campaigns, social media, content creation, digital marketing, audience research and events. You'll help deliver marketing campaigns across the FT Academy portfolio, including the FT Board Director Programme and FT Executive Programmes, working closely with colleagues in Marketing, Commercial, Operations and Brand & Design. From writing social media posts and creating marketing emails to researching prospective customers and updating website content, you'll play an active part in supporting our campaigns and commercial objectives. We're looking for someone curious, proactive and eager to learn. You don't need extensive professional marketing experience – what matters most is your enthusiasm, attention to detail and willingness to develop new skills. You'll have the opportunity to contribute ideas, take on increasing responsibility and build valuable marketing experience within a growing business at the Financial Times. Key responsibilities Marketing campaigns Support the delivery of marketing campaigns across FT Academy's portfolio, including email, social media and other digital channels. Help create, build and schedule marketing emails using our email marketing platform. Coordinate campaign materials and activities to ensure deadlines are met. Support the promotion of programme launches, webinars, events and other marketing initiatives. Collaborate with colleagues across Marketing, Commercial and Operations to support campaign delivery. Marketing operations and research Conduct online research to identify prospective customers and relevant contacts within target organisations. Help create, maintain and update marketing contact lists, ensuring information is accurate and well organised. Support database management, including contact enrichment and audience segmentation. Follow established data protection and GDPR procedures when handling customer information. Content and digital marketing Draft and edit engaging content for emails, social media, websites and other promotional materials. Support the development of marketing and sales materials, including brochures, presentations and programme information. Help keep FT Academy's website content accurate and up to date. Work with the Brand & Design team to coordinate creative assets for campaigns. Support FT Academy's social media activity and presence at conferences, including promotional materials. Reporting and optimisation Help supervise marketing performance across email campaigns, social media and lead generation. Maintain reports and spreadsheets to guide campaign activity and results. Contribute ideas for improving campaigns based on results and audience insights. Required skills and experience Strong written and verbal communication skills, with an interest in creating engaging content. Good organisational and time-management skills, with the ability to handle multiple tasks in a timely manner. Excellent attention to detail and a commitment to accuracy. A solid understanding of Google Workspace and/or Microsoft Office, particularly Google Sheets or Excel. An interest in marketing, digital communications and social media. Confidence working with information, conducting online research and organising data. A creative, proactive approach and a passion for learning new skills. The ability to work independently on assigned tasks while collaborating effectively with colleagues. We welcome applications from people at different stages of their early careers. Previous professional marketing experience or a specific degree is not required. Desirable Some experience in marketing, communications or a related area, whether through internships, work placements, university projects or extracurricular activities. Familiarity with email marketing platforms, content management systems or CRM tools. An interest in business, professional learning or executive education. A degree or relevant qualification in marketing, business or equivalent field, although this is not essential. We recognise that skills and experience can be developed in many different ways and encourage applications from people who are enthusiastic about marketing and keen to learn. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Location: Remote (100%) with preference for Mountain or Pacific time zone Contract Duration: 3 months, with possible extension Hours: 20-30 hours per week _______________________________________________________________________ ABOUT THE ROLE Docker is looking for a Sales Compensation Analyst to join our Finance team on a contract basis and support the administrative backbone of our sales compensation program. This is a writing-heavy, detail-oriented role. You'll draft and maintain participation agreements, create clear documentation, and manage SPIFF programs in our compensation system. If you can turn complex comp plan language into clear, accurate, plain-English documents, and you enjoy the operational side of sales comp, this role is for you. _______________________________________________________________________ WHAT YOU'LL DO PARTICIPATION AGREEMENTS - Draft, edit, and finalize sales compensation participation agreements and plan documents - Make sure plan terms, quotas, payout mechanics, and eligibility language are accurate and consistent - Manage agreement distribution, tracking, and signature follow-up - Partner with Legal, HR, and Sales leadership to review and approve language DOCUMENTATION - Write and maintain comp plan documentation, process guides, and policy FAQs - Create step-by-step procedures for recurring comp admin tasks - Keep documentation current as plans, territories, and policies change SPIFF ADMINISTRATION - Set up, configure, and maintain SPIFF programs in the compensation system - Track eligibility, calculate payouts, and validate results against program rules - Answer SPIFF questions from sales reps and managers - Audit program data for accuracy before payouts are finalized GENERAL SALES COMP SUPPORT - Help with commission data validation, reconciliation, and dispute resolution - Support quota, territory, and roster updates in the comp system - Respond to rep inquiries with clarity and professionalism - Support monthly commission calculations across multiple compensation plans using SPIFF and Excel _______________________________________________________________________ WHAT YOU BRING REQUIRED - 1-2 years of sales compensation experience - Strong written communication skills, with a proven ability to write clear, precise, professional documents - High attention to detail and comfort working with plan rules, rates, and payout logic - Proficiency in Excel or Google Sheets - Ability to manage multiple deliverables and deadlines independently in a fully remote environment NICE TO HAVE - Hands-on SPIFF administration experience - Experience working in a sales compensation system (for example Xactly, Varicent, CaptivateIQ, Performio, SAP Commissions, or similar) - Experience drafting or editing participation agreements or comp plan documents - Familiarity with CRM data (Salesforce) and how it feeds comp calculations _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE - Participation agreements go out accurate, on time, and with minimal back-and-forth - Documentation is clear enough that reps and managers can find answers on their own - SPIFFs are set up correctly and paid without errors or disputes

Location: Johannesburg Workplace: hybrid About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra Health is looking for an EAP Clinician (Night Shift) 21h30pm to 6h30am. Location: South Africa, Hybrid - The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office. Language Proficiency: The successful candidate needs to be able to provide counselling in Afrikaans and English. Hours: The successful candidate will work the night shift position from 21h30pm to 6h30am. This is a 5 day shift role however, the specific working days are not fixed.  Weekend shift rotational roster: The successful candidate will be required to work rotating shifts, including weekends (21:30pm to 06:30am)  No work on public holiday  WiFi: While working off-site/remotely,  the successful candidate must have reliable internet connectivity (fibre, LTE or 5G) with a minimum speed of 50 Mbps and a minimum download speed of 25 Mbps. In the event of connectivity issues or loadshedding at home, staff will be required to work from the office. Responsibilities To provide the first point of contact for employees accessing Lyra Southern Africa To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the NSC Managers To accurately capture all information on the database pertinent to the clinical management of the case To adhere to all clinical protocols and procedures as laid out by Clinical Management To adhere to the operational standards as set out by Operational Management Qualifications Minimum level of experience required (including any industry-specific experience) Minimum of a Master's Qualification as a Clinical/Counselling/Educational Psychologist and current registration as such with the HPCSA. Minimum of an Honour’s Qualification as a Clinical Social Worker and current registration as such with the SACSSP. Minimum of a B Psych Degree with registrations at the HPCSA as a registered counsellor. Candidates must be able to undertake therapy in a minimum of two languages i.e. Afrikaans and English. Minimum Skillset Required Knowledge about and skilled in providing Solution Focused Therapy to clients Computer literacy & ability to type fast Ability to effectively merge Clinical and EHWP focus Client service orientation Articulate Good telephone manner and ability to provide telephonic therapy Risk Assessment Good time management ability Ability to work within a team Ability to work well under pressure Ability to function within a structured call centre environment Business and commercial awareness Provide counselling within a short-term framework "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."