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Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: We build Tempo , the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes. Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction. Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on. Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors. Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You’ll Be Doing: As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team. Deliver significant technical projects. Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction. Own major components of Tempo. Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team. Build APIs for humans and agents. Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably. Contribute to operational excellence. Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts. Collaborate with Product and sibling teams. Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them. Mentor and support engineers. Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers. Participate in on-call for the services you help build, and contribute to incident response and post-incident learning. Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Example problems you could work on These are the kinds of projects landing in 2026: Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant. Autoscaling end-to-end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down. Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads. Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges. Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise. Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: Technical ownership. A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow. Solid systems experience. Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar. Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship. Strong Go, or a path to it. We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well. Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore. Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. Collaboration and clear writing. You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment. Bonus Points For: Experience with tracing, OpenTelemetry, or large-scale observability systems. Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents). Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads. Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes. Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses. Open-source contribution or maintainership, and comfort engaging a community in the open. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. How we work We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we're interested in candidates based in the US or Canada. Residents of Quebec are not eligible for this role. Senior Full-Stack Software Engineer, Grafana Data Source Plugins The Opportunity: As a Senior Full-Stack Engineer in the Grafana Data Source Plugins squad, you will take a leading role in developing and enhancing a diverse portfolio of data source plugins that retrieve the data powering Grafana dashboards used by teams worldwide. Our team focuses on continuously improving data source plugins, ensuring seamless experience for human and agent users alike. A key aspect of this role is guaranteeing the smooth operation and reliability of our plugins in the Grafana Cloud, helping us deliver on our commitment to world-class observability tools. What You’ll Be Doing: Some data source plugins we own: Prometheus, Loki, Infinity, MySQL, PostgreSQL, AWS Cloudwatch, and Clickhouse.  The full catalog is listed here . A typical “day in the life” could include: Building or improving Grafana plugins to integrate third party services or databases into Grafana Supporting the operations and reliability of our plugins in Grafana Cloud Coming up with suggestions for process improvements Integrating data sources with agentic workflows such as Grafana Assistant Providing technical support in customer escalations Working closely with the rest of the Grafana Division What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have been a user of Grafana and Grafana Data Sources You have expertise in one of the underlying databases we support You have strong experience working with a Product Manager or external stakeholders In the United States, the Base compensation range for this role is USD $ 154,445 - $185,334 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

About the Team Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains. As a member of the Personalization team, you will improve the e-commerce experience for hundreds of millions of users across the world by designing, delivering & maintaining high-load real-time services in close collaboration with great engineers both within the team and across other teams such as the Ranking team. The general goal of the Personalization team is providing best-in-class personalization for all e-commerce experiences provided by Constructor. The job can consist of, but is not limited to: Improve personalized experience across different products, domain verticals and platforms Improve business KPIs by validating hypotheses around personalization Research different personalization approaches to provide the best outcome to the business Model user interactions to provide the best experience to shoppers Collaborate with technical and non-technical business partners to develop and update personalization capabilities Communicate with stakeholders within and outside the team Requirements Hard skills 3+ years of professional experience in applied machine learning Proficiency with Python, SQL and the big data stack for end-to-end ML product development Experience building, shipping, and maintaining personalization / recommender / ranking systems in production Experience with any of the major public cloud platforms will be a plus Experience with design and analysis of A/B tests Great skills delivering & communicating business value to stakeholders Soft skills Excellent English communication skills Experience collaborating in cross-functional teams Ability to deep dive into problems and provide actionable outcomes Ability to work autonomously and independently Proactivity Benefits Work with smart and empathetic people who will help you grow and make a meaningful impact. Regular team offsite events to connect and collaborate. Fully remote team - choose where you live. Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year. Work from home stipend! We want you to have the resources you need to set up your home office. Apple laptops provided for new employees. Training and development budget for every employee, refreshed each year. Maternity & Paternity leave for qualified employees. Base salary: $80k–$120K USD, depending on knowledge, skills, experience, and interview results Stock options - offered in addition to the base salary. Diversity, Equity, and Inclusion at Constructor Constructor.io is committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, they welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. They encourage you to apply even if you don’t meet all of their listed qualifications. How they handle your data By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, they will retain your data for a limited period as described in their Recruitment Privacy Notice. After that period your data will be deleted or anonymized.

Location: Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential Fluent in English and Mandarin Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have Previous experience in account management, sales, or customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: November 2026. Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role The Senior Client Partner is responsible for driving advertising revenue growth by owning a portfolio of advertisers and/or agencies, building relationships with senior stakeholders, and delivering consultative, insight-led solutions that help clients achieve brand and performance outcomes on X. The role blends new business growth and account expansion, campaign strategy, and cross-functional leadership to deliver measurable results. This is a frontline, growth-oriented role in a reseller market where X owns the territory end to end. The focus is firmly on hunting new business across the SMB and mid-market segment — expanding the long tail, driving new activations, and increasing active clients — rather than purely farming an existing book What you'll do :- Revenue & Growth (Core) Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell. Hunt and win new business across SMB and mid-market advertisers , driving new activations and expanding the long tail of active clients. Build and execute account growth strategies that create win/win outcomes for X and advertisers. Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes. Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets. Client & Agency Partnership Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor. Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement. Identify client business challenges and translate them into clear media strategies and platform solutions. Operate a client-centric model with full agency ownership — no closed verticals — and the freedom to pursue any vertical or client base. Market Leadership & Cross-functional Collaboration Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities. Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly. What we are looking for :- 5+ years in digital media, platform, or ad-tech sales with a track record of exceeding quota and growing a book of business. A purely digital recent track record — early-career offline/traditional media experience is fine, but recent experience must be in digital. Demonstrated hunter mentality — aggressive, new-business-oriented, and comfortable building a book in an open, reseller market. Strong, relevant network in the West and South India market — existing relationships with marketing decision-makers at brands and/or agencies, and a demonstrated ability to open new doors. Background from a social media platform, OTT/streaming, or programmatic/publisher environment is strongly preferred (e.g. social platforms, streaming players, DSP/SSP and publisher partners). Excellent communication, storytelling, and presentation skills; able to influence senior stakeholders. Strong understanding of the digital advertising ecosystem (formats, measurement, targeting, brand vs. performance objectives). Comfortable with data: ability to translate performance signals into insights and clear client recommendations. Experience selling across both brand and performance objectives (and ideally video ad solutions). Comfortable operating in fast-paced, high-change environments; strong collaboration and problem-solving. What we offer :- Work with X, a marquee global social platform — standout experience that few in the market can claim, and a strong differentiator for your career. An open, uncontested market — X owns the territory here, so how you approach, acquire, and grow clients is genuinely up to you. Real ownership — own your book end to end, with full agency ownership and a client-centric (not verticalized) model. Territory that scales with you — your remit grows with your caliber, exposure, and the business you can demonstrably manage. Autonomy and work-life balance — the freedom to own how you work, backed by a supportive, collaborative team. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote Poland, Poland Workplace: remote WELCOME TO OLX   We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.   We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.   Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.   Join OLX and see how far you can go. The Opportunity   OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.   You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.   You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.    This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.   What You'll Do   Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution. Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation. Run lean experiments to prove product-market fit fast, with minimal bureaucracy. Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction. Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment. Own the business case: connect product decisions to revenue and margin impact. Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.   What We're Looking For   8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists. AI native - you build with AI in your personal and professional life.  Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value. Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions. High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making. Strong executive presence - able to defend a concept to senior directors and build alignment. Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions. Ability to drive multiple initiatives in parallel with minimal oversight. Marketplace or two-sided marketplace experience is a plus. Comfort working in cross-functional, multicultural teams across multiple markets. Willingness to travel approximately every two months. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Lisbon, Portugal Workplace: remote WELCOME TO OLX   We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.   We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.   Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.   Join OLX and see how far you can go. The Opportunity   OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.   You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.   You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.    This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.   What You'll Do   Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution. Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation. Run lean experiments to prove product-market fit fast, with minimal bureaucracy. Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction. Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment. Own the business case: connect product decisions to revenue and margin impact. Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.   What We're Looking For   8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists. AI native - you build with AI in your personal and professional life.  Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value. Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions. High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making. Strong executive presence - able to defend a concept to senior directors and build alignment. Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions. Ability to drive multiple initiatives in parallel with minimal oversight. Marketplace or two-sided marketplace experience is a plus. Comfort working in cross-functional, multicultural teams across multiple markets. Willingness to travel approximately every two months. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Remote Portugal, Portugal Workplace: remote WELCOME TO OLX   We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.   We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.   Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.   Join OLX and see how far you can go. The Opportunity   OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.   You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.   You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.    This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.   What You'll Do   Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution. Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation. Run lean experiments to prove product-market fit fast, with minimal bureaucracy. Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction. Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment. Own the business case: connect product decisions to revenue and margin impact. Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.   What We're Looking For   8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists. AI native - you build with AI in your personal and professional life.  Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value. Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions. High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making. Strong executive presence - able to defend a concept to senior directors and build alignment. Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions. Ability to drive multiple initiatives in parallel with minimal oversight. Marketplace or two-sided marketplace experience is a plus. Comfort working in cross-functional, multicultural teams across multiple markets. Willingness to travel approximately every two months. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Barcelona, Spain Workplace: remote WELCOME TO OLX   We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.   We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.   Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.   Join OLX and see how far you can go. The Opportunity   OLX is looking for a Principal Product Manager to drive high-impact, zero-to-one initiatives across our Real Estate business (otodom.pl, imovirtual.com and storia.ro). This is a builder role focused on creating new value - not a people-management role. It's well-suited for someone who thrives on building new things, moving fast, and navigating a complex organisation to turn ideas into impact.   You'll lead 2–3 special initiatives in parallel, each scoped over 6–24 months. These could range from developing AI-driven capabilities and new monetisation models to building new product features that drive growth. We're hiring for mindset, not a fixed checklist.   You'll join the product leadership team and contribute to strategic direction across the area. The focus is on building, pushing, and delivering new value, complementing a team that excels at running and optimising the core business.  This role reports to the Director of Product and can be based in Spain, Portugal or Poland. Remote work is possible within these countries.   What You'll Do   Lead zero-to-one initiatives from concept to market validation to scaled delivery - own the vision, strategy, and execution. Build with AI as a daily lever - prototypes, agent-augmented workflows, AI-powered discovery and experimentation. Run lean experiments to prove product-market fit fast, with minimal bureaucracy. Present and defend your concepts to senior stakeholders - building alignment through evidence and conviction. Navigate a matrixed organisation: identify opportunities to move quickly, build coalitions, and drive progress without waiting for perfect alignment. Own the business case: connect product decisions to revenue and margin impact. Raise the bar for product craft across the team - set the standard through your work, share methods and examples, and act as a role model for what high-quality product thinking looks like in practice.   What We're Looking For   8+ years of product management experience with a proven track record of building and launching new products from zero to one - not just optimising what exists. AI native - you build with AI in your personal and professional life.  Entrepreneurial DNA - uncomfortable with "business as usual," driven to create new value. Fast and execution-driven - moves at pace, ships quickly, and creates momentum rather than waiting for perfect conditions. High product craft - rigorous discovery, lean experimentation, strong narratives, data-driven decision-making. Strong executive presence - able to defend a concept to senior directors and build alignment. Business and financial acumen - unit economics, P&L thinking, ROI-informed decisions. Ability to drive multiple initiatives in parallel with minimal oversight. Marketplace or two-sided marketplace experience is a plus. Comfort working in cross-functional, multicultural teams across multiple markets. Willingness to travel approximately every two months. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Europe; New York; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Key Overview: As a Member of Technical Staff in Post-Training, you will train our large language models (LLMs) with reinforcement learning and develop methods that help them generalize beyond the distribution they were trained on. You will design the training recipes, environments, and evaluations that tell us whether a model has truly learned a skill or has only fitted its training tasks, and turn what works into the recipes behind our production models. You will work closely with the post-training data infrastructure, evaluation, and pre-training teams. Key Responsibilities - Design, run, and analyse large-scale RL post-training experiments (e.g., RLHF, RL from verifiable rewards). - Research and develop methods that improve out-of-distribution generalization, such as reward design, environment and task diversity, curricula, and regularization. - Build held-out evaluations that measure generalization to unseen tasks, domains, and formats, and that catch reward hacking and benchmark overfitting. - Diagnose training dynamics and failure modes, including instability, reward over-optimization, and capability regressions. - Turn successful research into robust, reproducible training recipes for production models. Qualifications - Strong research and software engineering skills, with hands-on experience training LLMs. - Experience applying reinforcement learning to LLMs (e.g., PPO, GRPO, RLHF, RLVR), ideally at scale. - Track record of work on generalization, robustness, or distribution shift, through publications or shipped models. - Rigorous experimental practice: clean ablations, careful controls, and sound conclusions from noisy results. - Experience with distributed training (e.g., JAX, PyTorch, FSDP, Megatron) is a plus. - Excellent communication skills. - Deep understanding of data quality principles and best practices: demonstrates willingness to dive deep into data while possessing strong intuition for assessing the quality of datasets and anticipating how different data characteristics will impact model training outcomes. Working Location This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.   FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The People Team at Notion exists to help build a generational company - one that enables people to do their best and most meaningful work. Hiring exceptional talent, at the right time and with care, is central to that mission. We’re looking for a Recruiting Coordinator to partner closely with Recruiters and Hiring Managers to create a thoughtful, well-run, and genuinely human candidate experience. This role sits at the center of our hiring process and plays an important role in how candidates experience Notion. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: CREATE A CANDIDATE EXPERIENCE THAT REFLECTS NOTION You’ll be one of the first and most consistent touchpoints candidates have with Notion. From scheduling interviews to answering questions and resolving issues, you’ll help ensure every interaction feels organized, respectful, and intentional. You’ll collaborate closely with Recruiters and Hiring Managers to continually refine our processes—so candidates leave feeling excited about what we’re building, regardless of the outcome. COORDINATE INTERVIEWS WITH CARE AND PRECISION You’ll manage and schedule a high volume of interviews across primarily GTM roles, balancing speed with attention to detail. You’ll anticipate needs, communicate clearly, and keep candidates and interviewers aligned - making the process feel smooth and predictable, even as things move quickly. BUILD STRONG RECRUITING FOUNDATIONS This role is designed for someone early in their recruiting career who wants to build durable fundamentals. Over time, you’ll gain exposure to how we plan, execute, and scale hiring at Notion. With support from the team, you could take on light sourcing work, process improvements, and additional ownership as your skills grow - creating a strong foundation for future growth in recruiting, operations, or people-focused roles. SKILLS YOU'LL NEED TO BRING: - 2+ years of experience in recruiting coordination or interview scheduling, ideally in a high-volume environment - Strong organizational and prioritization skills - you’re proactive, reliable, and thoughtful about details - A steady, calm approach in fast-moving environments - Ability to navigate ambiguity with optimism - Clear, kind, and professional communication skills - you’ll represent Notion to a large and diverse group of candidates - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results NICE TO HAVES: - Experience supporting both GTM roles, including remote and in-person interview scheduling - Experience with Ashby, Workday, Slack - Experience in a high-growth or startup environment Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €68,000 - €76,000. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Espoo; Remote Workplace: Hybrid Role Highlights: - Role: Sales Engineer - Department: Product Management - Missions Line of Business - Location: Espoo, Finland (preferred). Remote within the Europe possible. - Reports to: Director of Sales Engineering, Missions - Employment type: Permanent - Working type: Hybrid (2-day remote policy) - Employment is subject to applicable security screening (incl. SUPO) The Mission of the Senior Sales Engineer Enable ICEYE to win mission opportunities by defining, validating, and clearly communicating tailored technical solutions to prospective customers. You will provide technical leadership in proposals and customer interactions, working at the intersection of Sales, Product, and Engineering. You will shape EO mission concepts, craft high-quality responses to institutional and government tenders, and support customer engagements from early discussions through final proposals and contracts, acting as a trusted technical advisor throughout the tender lifecycle. Who we are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra-high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring, and finance. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. More than 900 employees share the ambition of improving life on Earth by becoming the global source of truth in Earth Observation. Expected Outcomes - Delivered full technical solution for large proposals or institutional tenders (e.g. ESA, EDF EU), on-time and aligned ICEYE offering and buyer expectations. - Deliver high-quality technical proposals for mission opportunities, including complete, accurate responses to RFIs, RFQs, and RFPs. - Run and integrate mission analyses and simulations (coverage studies, payload performance scenarios, feasibility checks) to validate solutions. - Provide timely technical support to Missions Sales throughout the sales cycle, ensuring clear, consistent, and compelling solution narratives. - Strengthen customer engagement through well-structured technical presentations, clear communication, and professional handling of clarifications. - Be recognized as a reliable contributor within the Missions Sales Engineering team, enabling ICEYE to win critical global mission opportunities. CORE COMPETENCIES Qualifications - Bachelor’s or Master’s degree in Engineering, Aerospace, Physics, or a related field - 5+ years of experience in sales engineering, bid management, or pre-sales, ideally in a Newspace-sector setting - Proven ability to translate complex systems into customer-friendly value propositions, and navigate complexe procurement environments. Technical & Industry Knowledge - Strong understanding of space systems, EO missions, and space mission design - Ability to interpret and respond to complex technical requirements and/or statements of work in structured tender formats, and to craft compelling narratives that align ICEYE technology with structured technical requirements. - Familiarity with the ESA and EU tendering environment, terminology, and evaluation processes is a plus. - Knowledge of SAR and/or multi-sensor ISR (optical, SIGINT) is a plus Skills & Attributes - Excellent written and verbal communication skills in English - Strong customer focus and problem-solving mindset, with high attention to detail - Proactive, accountable, and comfortable working with ambiguity across teams in a fast-paced, global environment - Strong team player and collaborator - Willingness and ability to travel regularly (20-30%, plus regular time in Espoo if based remotely). - Eligible for national security screening Key Competencies: In addition to the requirements above, we evaluate candidates on these key qualities throughout the hiring process: - Intellectual Firepower: Rapidly comprehends, structures and synthesizes complex information, draws accurate conclusions, and communicates them with clarity. - Passion & Work Ethic: Brings sustained motivation, resilience, and high personal standards to every challenge. - Ownership & Action: Assumes full accountability for outcomes, acting decisively, and ensuring commitments are delivered. - Team Player: Works collaboratively across teams, contributing to shared success, and engaging in constructive debate. - Integrity & Growth Mindset: Operates with transparency and humility, learns from setbacks, and actively seeks opportunities to grow. Application Process: 1. Recruiter interview 2. Hiring Manager interview 3. Take home task + presentation 4. Peer interview 5. VP interview What We Offer at ICEYE At ICEYE, you will join a diverse and highly engaged team united by the ambition to make the impossible possible. We know that we will succeed only through exceptional people in our team — which is why your growth, wellbeing, and success are a priority. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. You will benefit from continuous professional development, training opportunities, and a ICEYE is a place where your contributions have a visible impact, and where we celebrate success together. Benefits: - A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Time for self-development, research, training, conferences, or certification schemes - Benefits vary by location. Your recruiter will provide a detailed overview for your specific country during the hiring process. Our Commitment to Diversity, Equity, and Inclusion At ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset. We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger. We welcome applications from people of all backgrounds, including those who may need workplace adjustments. If you require any specific accommodations or assistance during the recruitment process for any reason, please let us know. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together.

Location: Korea Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.   No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.   Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems     LOCATION This role is remote-first, so it can be executed from anywhere in South Korea, with a preference of Seoul. Expect regular travel for customer onsite. Fluency in English and Korean and a deep understanding of the regional and cultural nuances is required.   #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Espoo; Remote Workplace: Hybrid Role highlights: - Role: Senior Sales Engineer - Department: Product Management - Missions Line of Business - Location: Espoo, Finland (preferred). Remote within the Europe possible. - Reports to: Director of Sales Engineering, Missions - Employment type: Permanent - Working type: Hybrid (2-day remote policy) - Employment is subject to applicable security screening (incl. SUPO) The Mission of the Senior Sales Engineer Enable ICEYE to win mission opportunities by defining, validating, and clearly communicating tailored technical solutions to prospective customers. You will provide technical leadership in proposals and customer interactions, working at the intersection of Sales, Product, and Engineering. You will shape EO mission concepts, craft high-quality responses to institutional and government tenders, and support customer engagements from early discussions through final proposals and contracts, acting as a trusted technical advisor throughout the tender lifecycle. Who we are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra-high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring, and finance. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. More than 900 employees share the ambition of improving life on Earth by becoming the global source of truth in Earth Observation. Expected Outcomes - Lead full technical solution for large proposals or institutional tenders (e.g. ESA, EDF EU), on-time and aligned ICEYE offering and buyer expectations. - Deliver high-quality technical proposals for mission opportunities, including complete, accurate responses to RFIs, RFQs, and RFPs. - Run and integrate mission analyses and simulations (coverage studies, payload performance scenarios, feasibility checks) to validate solutions. - Provide timely technical support to Missions Sales throughout the sales cycle, ensuring clear, consistent, and compelling solution narratives. - Strengthen customer engagement through well-structured technical presentations, clear communication, and professional handling of clarifications. - Be recognised by Sales and BD as a go-to technical voice for institutional and complexe defence customers. - Raise proposal quality across the team through technical review and mentoring, and upskill sales teams through technical training. CORE COMPETENCIES Qualifications - Master’s degree in Engineering, Aerospace, Physics, or a related field - 8+ years of experience in sales engineering, bid management, or pre-sales, ideally in a Newspace-sector setting - Proven ability to translate complex systems into customer-friendly value propositions, and navigate complexe procurement environments. - Track record of leading technical volumes end-to-end on multi-partner bids. Technical & Industry Knowledge - Strong understanding of space systems, EO missions, and space mission design - Ability to interpret and respond to complex technical requirements and/or statements of work in structured tender formats, and to craft compelling narratives that align ICEYE technology with structured technical requirements. - Familiarity with the ESA and EU tendering environment, terminology, and evaluation processes is a plus. - Knowledge of SAR and/or multi-sensor ISR (optical, SIGINT) is a plus Skills & Attributes - Excellent written and verbal communication skills in English - Strong customer focus and problem-solving mindset, with high attention to detail - Proactive, accountable, and comfortable working with ambiguity across teams in a fast-paced, global environment - Strong team player and collaborator - Willingness and ability to travel regularly (20-30%, plus regular time in Espoo if based remotely). - Eligible for national security screening KEY COMPETENCIES: In addition to the requirements above, we evaluate candidates on these key qualities throughout the hiring process: - Intellectual Firepower: Rapidly comprehends, structures and synthesizes complex information, draws accurate conclusions, and communicates them with clarity. - Passion & Work Ethic: Brings sustained motivation, resilience, and high personal standards to every challenge. - Ownership & Action: Assumes full accountability for outcomes, acting decisively, and ensuring commitments are delivered. - Team Player: Works collaboratively across teams, contributing to shared success, and engaging in constructive debate. - Integrity & Growth Mindset: Operates with transparency and humility, learns from setbacks, and actively seeks opportunities to grow. Application Process: 1. Recruiter interview 2. Hiring Manager interview 3. Take home task + presentation 4. Peer interview 5. VP interview What We Offer at ICEYE At ICEYE, you will join a diverse and highly engaged team united by the ambition to make the impossible possible. We know that we will succeed only through exceptional people in our team — which is why your growth, wellbeing, and success are a priority. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. You will benefit from continuous professional development, training opportunities, and a ICEYE is a place where your contributions have a visible impact, and where we celebrate success together. Benefits: - A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Time for self-development, research, training, conferences, or certification schemes - Benefits vary by location. Your recruiter will provide a detailed overview for your specific country during the hiring process. Our Commitment to Diversity, Equity, and Inclusion At ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset. We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger. We welcome applications from people of all backgrounds, including those who may need workplace adjustments. If you require any specific accommodations or assistance during the recruitment process for any reason, please let us know. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together.

As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption.

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity Grafana Labs is looking for an Enterprise Account Executive, Growth based in Sweden who will be responsible for prospecting and growing existing business across the Nordics . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. What You’ll Be Doing Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of experience in infrastructure technology sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Fluent in English & Swedish or Danish or Norwegian or Finnish Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Salesforce Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Reward In Sweden, the OTE compensation range for this role is SEK 2,016,000 - SEK 2,546,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Taguig, National Capital Region Workplace: Hybrid Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd, is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a regulated financial institution with the speed and convenience of a modern banking experience. Here, product, risk, compliance, operations, technology, and customer experience work closely together to build and run a modern bank. We work with fewer layers, close collaboration, and a culture where every voice can make a difference. If you want to build reliable financial systems at speed, take on real operational complexity, and help raise banking standards across the Philippines, come build with us. ABOUT THE ROLE You'll own credit scoring across the full customer lifecycle — from application decisions to behavioral models that drive portfolio profitability. WHAT YOU'LL DO - Build and improve Application and Behavioral Scorecards that drive underwriting and collections decisions across live credit products. - Work within a regulated environment — prepare model documentation and defend modeling decisions to internal governance and external reviewers. - Collaborate with product, analytics, and engineering to translate model outputs into strategy changes and implementation specs. WHAT YOU'LL OWN - Own the full modeling cycle: data exploration, feature design, model build, validation, deployment specs, and post-production monitoring. - Track scorecard quality — AUC, KS, bad rate, stability index — and validate against real portfolio outcomes via NPV and backtesting. - Prepare model documentation and governance artifacts for regulatory review. - Shape credit strategy — your models directly influence approval, pricing, and collection decisions, not just inform them. WHAT MAKES YOU A STRONG FIT - 3+ years of hands-on experience building credit risk models — Application Scorecards and/or Behavioral Scorecards specifically (ECL/IFRS9-only experience does not substitute). - Experience with model audits, documentation, or regulatory review support. - Strong Python (pandas, scikit-learn) and SQL — you build models yourself, not just review others' work. - Experience covering the full lifecycle: data, feature engineering, validation, and production monitoring. WHAT WE OFFER WORK AND OWNERSHIP - Hybrid-first work environment with a modern office in Bonifacio Global City, Manila - Company-provided tools and equipment - Work with an international team combining global fintech experience with deep Philippine market knowledge - Direct access to decision-makers and a real voice in how we build for the Philippine market HEALTH AND TIME OFF - Medical insurance for you and your family - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave LEARNING AND TEAM EXPERIENCE - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Product Operation Specialist 1. About the job Twilio is seeking a Product Operations Specialist I to support our Porting and Hosting Operations—a key component of Twilio’s Global Number Management team. This role ensures customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. You’ll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale. The Level 1 role is an entry-level position ideal for someone who is detail-oriented, process-driven, with excelsior customer servicing skills and excited to work at the intersection of product, operations, and telecom. This position plays a vital role in ensuring Twilio’s phone number experience remains best-in-class. Responsibilities In this role, you’ll: Wear the Customer’s Shoes : Champion the customer experience by managing inbound porting requests with care, urgency, and accuracy. Ensure customers have a seamless transition when bringing their phone numbers to Twilio or managing hosted services. Be Inclusive : Collaborate with a diverse team of engineers, support agents, product managers, and carrier partners. Respect different communication styles, cultures, and perspectives while driving unified outcomes. Empower Others : Proactively share insights, documentation, and solutions with peers and partner teams to make operational processes easier and more transparent. Help elevate the broader team by contributing to best practices. Write It Down : Maintain accurate records of porting workflows, number hosting cases, escalations, and system usage. Keep internal knowledge bases and documentation up to date to ensure reliability and consistency across teams. No Shenanigans : Follow industry and regulatory standards in number portability and telecom compliance. Protect customer data and make ethical decisions when managing sensitive porting and routing scenarios. Be Bold : Take initiative in solving problems and navigating complexity, even when documentation is limited. Don’t hesitate to raise questions, propose improvements, or flag issues that impact the customer experience. Draw the Owl : Identify recurring issues and inefficiencies in porting and hosting operations. Use your findings to improve workflows, tooling, or automation — even when there’s no clear roadmap. Don’t Settle : Aim to exceed SLAs and continuously look for ways to optimize how we execute core operations. Be relentless about quality, efficiency, and learning from mistakes. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 2 years of experience in BPO, customer campaigns, tech support, customer operations, product operations, customer service, QA or other related areas of customer service like inventory, finance, quality operations, customer support, customer or team training. Bilingual: Spanish and English proficiency Strong organizational skills and ability to manage detailed processes with accuracy. Basic data analysis (Excel/Google Sheets, SQL), or automation tools. Structured thinking. Basic AI prompting and workflow building. Excellent verbal and written communication, both internally and with external partners. Comfort working with tools like ticketing systems (Excel, Zendesk, JIRA), spreadsheets, and internal platforms. Able to learn quickly, adapt to changing processes, and work independently while collaborating cross-functionally. Customer-centric mindset with strong attention to detail and a proactive attitude. Desired: Experience with telecom Industry Exposure to APIs. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.