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Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules. Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: Remote US; Remote Canada Workplace: Remote InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com. As a Developer Advocate on our Developer Relations team within Marketing, you’ll make developers more productive and empowered by creating demos and technical content, giving talks, organizing meetups, and engaging with users online. You’ll represent InfluxData to the community and the community to InfluxData, working with Product and Engineering to align their efforts with what the community needs. InfluxData is a company built by and for developers. The Developer Advocate on the Developer Relations team will be a leader who directly impacts our entire user community. What you’ll be doing - Become an authority on the InfluxDB platform, open source and commercial - Help developers get started on InfluxDB and build their own solutions - Establish a social media presence that represents InfluxData - Encourage InfluxDB adoption through blogs, videos, and other content you create - Be an active voice in Influx Community groups and Slack discussions - Showcase InfluxData through regular talks at conferences, meetups, and online events - Build and deliver technical training workshops on Influx software - Support and empower our user community and reduce onboarding friction through code samples, debugging, direct partner engagement, prototypes and long-tail support channels (forums, office hours, blog posts, and more) - Influence InfluxData’s product strategy as the developer’s advocate inside the company, working with Product Management, Engineering, PR, Marketing, Business Development, and other cross-functional teams - Build relationships with technical experts and communities around other projects What we’re looking for - You’re a strong public speaker with experience presenting at conferences, meetups, or online events - You have 2+ years of experience working with and supporting open source projects, developers, platforms, communities, or user groups - You’ve built technology demos and examples that developers can follow - You know software development and can learn new technologies and languages Bonus points if you - Have built and delivered technical training, both in person and online - Have strong technical writing skills - Have contributed code to open source projects - Have hands-on experience with IoT and edge devices, protocols, and frameworks - Have experience with Python, JavaScript, Java, or similar languages - Have worked with or for database companies Applications will be accepted on a rolling basis. Interview Information: Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage. We offer fantastic benefits for full time employees; in the US these include: - Medical/dental/vision insurance with 100% coverage for employees - Company contribution to your FSA - Flexible Time Off - take the time you need - Life Insurance, short and long term disability insurance - 401(k) - Wellness programs - Annual professional development budget - Financial planning and legal advice Our Core Values Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values: - We value each other - We get stuff done - We believe humility drives learning - We embrace failure - We are committed to open source Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData. InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.  To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.  InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place. Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

Location: United States; Ireland; United Kingdom; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Global Technical Talent Lead to own hiring across Engineering, Product, Design, Research, and Growth worldwide. Reporting to the Head of Talent, you will lead Talent leaders and partner with senior engineering, growth, and research leaders to build the teams powering ElevenLabs. Your mandate is to bring cohesion to hiring strategy, execution, and standards across this portfolio, with accountability for hiring quality, pace, and predictability. - Turn engineering priorities into a deliverable global hiring plan. Partner with functional leaders to translate product roadmaps, research priorities, and workforce plans into hiring plans. Own Talent capacity allocation, planning, forecasting, and reporting. - Build and lead a cohesive global recruiting organization. Coach and develop Talent leaders, establish clear accountability for results, and allocate resources across disciplines and markets as priorities change. Build shared practices for talent mapping, sourcing, candidate experience, and closing while developing the specialist expertise each talent market requires. - Define and uphold the hiring bar across technical disciplines. Partner with functional leaders to define excellence by role and level, translating it into clear success profiles, rigorous assessment, and consistent hiring decisions. Equip the team to engage exceptional talent, credibly represent the work, and help candidates understand the opportunity and impact. - Make hiring performance visible and predictable. Establish regular hiring reviews with functional and senior leadership to track delivery, surface risks, and resolve decisions. Use market intelligence and funnel data to advise on location strategy, skill availability, and interviewer capacity. Partner with Talent Ops to improve systems, tools, processes, and the use of AI, so hiring is demonstrably faster and more efficient. REQUIREMENTS - You have led Talent through hypergrowth at a company that grew 3x or more in two years, owning delivery of hundreds to thousands of hires annually across multiple regions and time zones. You have a proven track record of managing teams of Talent leaders and delivering business critical hiring across engineering, research, growth, design, and product disciplines. - You can earn the trust of senior engineering, growth, product, design, and research leaders, partner on hiring decisions, and advise on talent availability, location, role scope, and assessment. You have deep expertise in the varying talent markets. - You have translated changing business and technical priorities into credible hiring forecasts and recruiting capacity plans. You use pipeline, conversion, hiring lead times, and interviewer capacity to distinguish achievable commitments from emerging risks and guide resource decisions. - You combine strong people leadership with deep recruiting expertise. You have raised team performance through coaching, partnered with hiring leaders to improve assessments, and maintained a high hiring bar at scale. You can personally unblock a difficult search or help close an exceptional candidate. LOCATION This role is remote and can be executed globally. Preference for candidates based in US East or GMT timezones. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States; Ireland; United Kingdom; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Global GTM Talent Lead to own hiring for the Revenue organization worldwide. You will serve as the CRO’s primary talent partner and lead regional Talent leaders and their teams across North America, LATAM, EMEA, UAE, and APAC. Your mandate is to bring global cohesion to how we plan, assess, and hire revenue talent, with accountability for hiring quality, speed, and predictability. This is a high visibility role: your hiring plan underpins revenue commitments to the board. - Set and deliver the global Revenue hiring strategy. Translate business priorities into clear plans for each team and region, building alignment with executive leaders, Finance, RevOps, and Talent. Partner with RevOps on capacity and headcount planning, connecting coverage, productivity, ramp, and attrition assumptions to hiring needs. Bring a clear point of view on priorities, sequencing, and achievable commitments, and adjust plans as the business changes. - Build, develop, and lead a high-performing global recruiting organization. Coach, develop, and hire regional Talent leaders, set clear expectations, and give teams the support and resources they need to succeed. Strengthen leadership capability, address performance gaps, and align recruiting capacity with business priorities. - Own hiring outcomes and the global bar for revenue talent. Partner with Revenue leaders to define excellence by role and level, and embed it in sourcing, assessment, and hiring decisions. Build the team’s ability to attract and close exceptional sellers and revenue leaders. Own delivery from hiring plan through accepted offer and start date, meeting ambitious goals for both quality and speed. - Make hiring measurably better. Build trusted relationships and a regular decision-making cadence with the CRO, senior stakeholders, and cross-functional partners. Set clear metrics, track progress, and act early on risks. Partner with Talent Ops to improve systems, tools, processes, and the use of AI, so hiring is demonstrably faster and more efficient. REQUIREMENTS - You have led Talent through hypergrowth at a company that grew 3x or more in two years, owning delivery of hundreds to thousands of hires annually across multiple regions and time zones. You have maintained a high talent bar while meeting aggressive hiring goals. - You have built and led teams of recruiting leaders, with a track record of developing strong managers, improving performance, and making necessary people decisions. You lead through your teams and are fully hands on, holding yourself to an even higher standard than those around you. - You have been a trusted advisor to executives, shaping decisions and changing plans through your insight and judgment. You can credibly partner with C-Suite, RevOps, and Finance on workforce assumptions, translate them into achievable hiring commitments, and bring stakeholders into alignment. - You bring deep expertise in attracting and closing revenue talent, alongside a clear view of how recruiting should evolve. You have improved hiring speed and efficiency through better processes, tools, and data, and can articulate where AI should change the work and where human judgment remains essential. LOCATION This role is remote-first, so it can be executed from anywhere. Preference for candidates US-East or GMT timezones. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States; Ireland; United Kingdom; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Chief of Staff to partner with the Head of Talent in building and scaling ElevenLabs’ global Talent organization. You will help shape strategy, turn priorities into action, and lead work that requires deep talent expertise and focused execution. Your remit will span the entire Talent organization: GTM, G&A, and Technical recruiting, Talent Operations and Talent Programs. You will embed with teams where additional leadership or expertise can accelerate progress, and own high visibility projects sponsored by the Head of Talent and senior leadership across ElevenLabs. - Turn Talent strategy into execution. Partner with the Head of Talent to identify priorities, evaluate tradeoffs, and translate decisions into clear plans, owners, and outcomes. Bring an informed point of view on where the organization needs to invest or change, build alignment with Talent leaders and cross-functional partners, and follow through to delivery. - Embed where you can make the greatest difference. Step into teams or initiatives that need additional leadership, expertise, or execution capacity. Diagnose what is holding progress back and take responsibility for improving it, whether that means leading a hiring initiative, strengthening a process, or supporting a function through change. Build capability as you go, with clear ownership and a sustainable handover. - Lead high visibility projects from idea to outcome. Own strategic initiatives sponsored by the Head of Talent and other senior leaders, such as new sourcing experiments and targeted talent campaigns. Turn early ideas into focused experiments, lead the execution, and use evidence to decide what to scale, adapt, or stop. - Improve how the Talent organization works together. Partner with Talent leaders to resolve issues that cut across teams, improve decision-making, and share effective practices. Use hiring data and direct experience to identify opportunities, and help turn successful approaches into repeatable ways of working, including better use of tools and AI. REQUIREMENTS - You bring deep talent expertise and have helped a global organization navigate hypergrowth at scale, including hundreds to thousands of hires annually across multiple regions and time zones. You understand what needs to evolve as hiring volume, team size, and business complexity increase. - You are equally comfortable shaping strategy and delivering the work yourself. You can advise an executive on a difficult tradeoff, build a plan from an ambiguous brief, and go deep into a search, process, or team to understand and solve the underlying problem. - You have led teams, functions, or complex talent initiatives with clear accountability for results. You can earn trust quickly, lead through influence or direct ownership, and strengthen the teams you support. You bring the judgment to know when to step in, when to coach, and when to hand ownership back. - You have delivered high visibility projects with senior executive stakeholders, bringing structure, pace, and sound judgment to evolving priorities. You can challenge an idea constructively, test it pragmatically, and communicate clearly about progress, results, and decisions needed. LOCATION This role is remote-first, so it can be executed from anywhere. Preference for candidates US-East or GMT timezones. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're looking for a SDK Engineer - Python to join our SDK team and own how developers talk to Supabase from Python. You'll work closely with the rest of the SDK team, our Auth, Realtime, Storage, PostgREST, Functions, CLI and Docs teams, and the open-source community, helping us make the Python SDK a library Python developers genuinely enjoy using. Python developers reach Supabase from backend services, data pipelines, notebooks, and a growing number of AI agents and agent frameworks. The Python SDK is how all of them talk to the platform: database queries, auth, storage, realtime and edge functions, in both sync and async flavors. This is a library-authoring role, and the work happens in the open: public repos, public issue trackers, and API decisions whose consequences last for years. If you get satisfaction from a type checker that catches the bug before your users do, from an async client that cleans up after itself, and from an issue tracker that isn't a graveyard, you'll like it here. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU'LL BE RESPONSIBLE FOR - Build and evolve our Python SDK across database, auth, storage, realtime and functions, with both sync and async APIs that feel natural in Python. - Start new things. Alongside the maintenance work, find what's missing, make the case for it, and build it. Nobody will hand you the list. - Work in the open. Triage inbound issues, review and shepherd outside contributions, keep CI and release automation healthy, and hold a clear, kind line on scope. - Own the typing experience. Make the SDK fully typed and checker-friendly, so autocomplete and static analysis stay correct in real codebases. - Keep us honest across environments. Multiple Python versions, sync and async frameworks, workers, serverless and notebooks — with dependency ranges that don't fight our users' projects. Test it, don't assume it. - Work on realtime. Long-lived websocket connections, reconnection, and subscription and presence semantics. - Track the platform. When auth, realtime, storage, postgrest or edge functions ship a change, make sure the SDK reflects it, and that we say so in the changelog. - Design in public. Write the RFCs, migration guides, release notes and docs. Treat a breaking change as a deprecation path plus a migration story, not a version bump. - Make our SDK legible to AI coding agents, which are now a major consumer of it. YOU MIGHT BE A GOOD FIT IF YOU - Know modern Python typing deeply. You use generics, protocols, overloads and TypedDict as design tools, run strict type checking, and fix type errors without reaching for Any. - Have authored or maintained a published library with a public API and users outside your own company. You know what it costs to change something people depend on. - Know the maintainer side of open source. Issue triage at volume, reviewing outside PRs, release automation, changelogs and semver, security reports, and saying no to a feature request without losing the person who asked. - Are fluent in asyncio and have opinions on how a library should serve both sync and async callers. - Know Python packaging for libraries: pyproject.toml, wheels, modern tooling, version support policy, and why libraries shouldn't pin their dependencies tightly. - Test as a habit: unit, type-level and end-to-end against a real stack. Every fix comes with a regression test. - Write well. Design docs, changelogs and issue replies are a large part of the output here, much of it public, and we're async by default. - Have real autonomy: you find the important work, scope it, ship it, and say what you didn't do. - Communicate clearly across both technical and non-technical audiences - Have experience in async or globally distributed teams - Are energized by solving real-world problems for developers - Are comfortable navigating ambiguity and moving quickly Bonus points if you: have run a major-version migration for a public package, know your way around JWT/OAuth, have built integrations for AI agent frameworks, or have generated idiomatic clients from a schema. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® and our Japanese TCG hit - Duel Masters, to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! This is an exciting opportunity for a Sr. Game Producer to join the Duel Masters Studio! As a Senior Producer, you will lead all DM projects to completion, coordinating Game Design, Art, Editing, and Production to produce amazing looking products and experiences. Do you have a passion for excellence with a proven track record of collaboration within a fast paced environment? We are looking for someone who can help us build and grow Wizard's future. What You'll Do: Guide and empower the team to define the vision, business, and production strategy for dozens of Trading Card Game releases. Work with internal and external teams to break out project deliverables and scope goals accordingly, and then build, prioritize, and maintain roadmaps, schedules, and documentation. Identify and address potential problems, resource blockers, quality concerns, and production velocity. Build, improve, and iterate development workflow and processes to drive visibility and predictability for prioritized deliverables. Represent the needs of Wizards with all partners and vendors; driving all relationships involved with development with minimal direction. Craft clear, detailed, and proactive communication to all Duel Masters team members. Deliberately balance the goals of the players, the studio and the business using data to guide the conversation. What You'll Bring: The successful candidate has a strong mix of creative, technical, innovation, and managerial experience from the live services and/or gaming space. Collaborative oral and written communications skills in both English and Japanese. Deep knowledge of project management, process improvement, Able to own a project from start to finish with minimal input from management. Attention to detail balanced with strong drive towards delivery. Self-motivated, high-initiative person who encourages others and fosters an ownership-mindset in the team. Passion for continuous improvement. Experience with Trading Card games and/or the Japanese business environment is a bonus. We are an equal opportunity employer The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $126,600 — $230,500 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, Billing to Cash Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.   Position Summary: Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.   Key Responsibilities: Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units. Ensure the effectiveness of the cash application process to support accurate customer statements. Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets. Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency. Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team. Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency. Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents. Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities. Partner with Treasury to provide reliable cash flow forecasts. Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close. Oversee billing validations to support invoice accuracy and timely customer delivery. Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues. Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas. Perform other duties as assigned by management to support overall team objectives.   Required Skills & Qualifications: University education in a relevant discipline; Finance or Accounting preferred. 5+ years of experience leading teams of people managers. Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Extensive expertise in Order-to-Cash processes and best practices. Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment. Strong leadership skills, including team building and motivation, transformation, and organization design. Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.   Preferred Experience: Experience in the SaaS industry and with acute and/or post-acute customers. Experience with major billing-to-cash systems and implementations. Experience working with Sales Operations, Revenue Operations, and Customer Success teams. M&A and integration experience. Experience developing reporting to measure performance. Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Shift work required for eligibility   Job Summary:     As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.   In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.   Key Responsibilities: •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.  •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.  •Troubleshoot technical issues through log analysis, research, and problem recreation.  •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.  •Leverage and contribute to the internal knowledge base to improve support efficiency.  •Consistently meet or exceed service delivery standards and key performance indicators (KPIs).  •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.  •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.    Your Key Strengths:   •Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities. •1-2 years of SaaS support experience, Technical Support, and or Operations Support environment  •Understanding of clinical workflows in long term care or medical facilities (preferred, not required)  •Strong understanding of business workflows and processes within SaaS or enterprise applications.  •Proven problem-solving skills and the ability to manage customer expectations.  •Excellent written and verbal communication skills.  •Comfortable in fast-paced, high-demand environments.  •Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.  •Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).  •Experience supporting and troubleshooting web-based SaaS applications.  •Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).  •Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). #LI-MG1  #LI-Remote Corp B - S2 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime-Eligible

Location: New York; Charlotte; Atlanta; Washington D.C.; Boston Workplace: Remote WHY BACKEND ENGINEERING AT LANGFUSE Your work will have an outsized impact. Langfuse ingests terabytes of AI tracing data per day. When a Fortune 50 company instruments their application with Langfuse, they hit the infrastructure you built. Everything you ship is open source and immediately visible. The core of your role is making Langfuse fast and affordable at scale: owning the ingestion pipeline, optimizing ClickHouse data models and queries so dashboards load instantly, and building the backend abstractions that let product engineers ship data-heavy features without reinventing the plumbing each time. You will also make sure Langfuse runs everywhere. You’ll operate Langfuse Cloud across multiple production environments, and make self-hosting effortless. You will support a single Docker Compose setup to enterprise-grade Helm chart deployment.   You won’t be solving these problems alone. Langfuse is now part of ClickHouse, which means the people who built the database you’re optimizing are one channel away. Few backend roles give you that kind of access to the internals of your core datastore.   YOU WILL GROW AT LANGFUSE BY - Own and optimize our ingestion pipeline: Langfuse ingests massive volumes of tracing data through a pipeline that flows from our API to ClickHouse. You'll work on throughput, latency, reliability, and cost efficiency at every stage of this pipeline. - Make ClickHouse fast: our tracing data lives in ClickHouse. You'll design schemas, optimize merge strategies, tune batch inserts, write and review analytical queries that power dashboards and the UI. You'll become an expert on ClickHouse internals — and you'll have the ClickHouse database engineering team one channel away. - Build new infrastructure-heavy features: things like LLM-as-a-Judge (where we post-process large volumes of ingested data asynchronously), alerting at scale, client-code execution, or batch dataset operations. Build the foundation and, if you like, dip your toes into the frontend for those. - Test with real data in production: when evaluating a new ClickHouse schema, migration, or query optimization, you'll run load tests against production data to validate that changes actually improve things. We don't guess at performance. We prototype new table designs, run them in parallel on real traffic, and compare before committing. - Scale for what's next: we're growing fast and new product directions like complex long-running agent observability and real-time evaluation push the infrastructure in new ways. You'll be thinking ahead about what breaks at 10x scale.   LEARN MORE ABOUT OUR INFRASTRUCTURE - From Zero to Scale: Langfuse's Infrastructure Evolution https://langfuse.com/blog/2024-12-langfuse-v3-infrastructure-evolution — deep dive into how we went from Postgres to ClickHouse - Max talking infrastructure at ClickHouse OpenHouse Amsterdam https://www.youtube.com/watch?v=NXYQ5odATrM — recording of our CTO walking through the architecture - Architecture https://langfuse.com/handbook/product-engineering/architecture   WHAT WE'RE LOOKING FOR - Strong backend engineer who gets excited about database internals, query optimization, and distributed systems - You get excited when working with a ton of data - Experience with analytical databases, data pipelines, or high-throughput event processing. ClickHouse experience is a big plus but not required - You organize yourself. You have strong opinions about what to build and how to ship it - Comfortable reading and writing TypeScript (our backend) and SQL - Interest in open source software and genuine enjoyment talking to users about their scaling challenges - Thrives in a small, accountable team where your output is visible and matters - CS or quantitative degree preferred   Bonus points:   - Experience with ClickHouse, other OLAP databases, or observability infrastructure - Former founder - Background in building data-intensive systems at scale   PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: As we continue to strengthen alignment across our go-to-market teams, we're focused on building a more connected approach to how we measure, analyze, and forecast performance across the full customer journey, from the first website visit through sales engagement to closed-won revenue. This new role, within our Revenue Operations team, will help bring that vision to life by creating a clear, shared view of the funnel that marketing, sales, customer success, and leadership can use to make more informed decisions. As a new role, you'll have the opportunity to shape how we work, partnering closely with marketing, RevOps, and the broader revenue organization to improve visibility, forecasting, and accountability across the business. What you’ll do in the role: Build full-funnel reporting that connects marketing activity in tools like HubSpot to opportunities and closed-won business in Salesforce, and make it visible to executives and teams across the organization Work with marketing and sales to define and document how attribution works, including what “influenced” versus “marketing-sourced” means and how leads are tagged as marketing-led, sales-led, or SDR-led Partner with marketing on lead scoring and how leads flow into Salesforce Improve how we measure campaign ROI so teams can see what worked, double down, and shift spend away from what didn’t Work with marketing and go-to-market teams to agree on shared metric definitions, and publish them as a single source of truth Build reports and dashboards with AI tools, refine them with stakeholder feedback, and publish final versions to our BI tool on a regular refresh schedule Dig into the data, including with AI, to surface patterns and insights nobody has asked about yet What you’ll bring to the role: About 3 to 5 years of experience, ideally in marketing, revenue operations, or a multi-hat go-to-market role Strong analytical skills, with hands-on experience in Excel and BI tools Working knowledge of marketing concepts and terms, such as MQLs The interpersonal skills to negotiate shared definitions across teams with different perspectives Curiosity about AI and how to use it in your analysis Experience in a SaaS environment Bonus: the ability to read SQL (writing it is not required) Base Salary based on level of experience $125,500 — $147,600 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote Workplace: Remote COMPANY At 0x https://0x.org/, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience. Founded in 2017, we’ve processed over 211M+ transactions and $180B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto. When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning. ABOUT THE TEAM Behind every 0x trade is a lot of hard work. We integrate hundreds of liquidity sources, optimize for gas, slippage and latency, split routes and simulate every result to get traders the best possible outcome. The API Products team turns that routing logic into easy-to-integrate APIs that wallets, exchanges, trading apps, bridges and developers around the world rely on. This team of four built, maintains and continues to evolve our flagship Swap, Gasless and Cross-Chain APIs, which have moved billions in volume. Next, they’re building new products that give developers even more tools for building trading apps. ABOUT THE ROLE We’re hiring a Senior Software Engineer to expand what the API Products team can take on. You’ll lead projects from first idea to production, on new products and on the APIs that are already live, working closely with our product team and some of our biggest customers. This is a hands-on IC role for someone who wants real ownership and works well with little direction. Remote, EU timezones preferred. WHAT YOU’LL DO - Build new APIs and trading products, from researching the problem and designing the architecture to shipping the first version. - Maintain and extend our existing APIs, including support for new chains, bridges and customer-requested features. - Keep our APIs fast and reliable as traffic grows, and participate in the on-call rotation. - Investigate failed trades and stuck transfers using logs, traces and onchain data, and resolve the root cause. - Work with product, legal and GTM, turning business and compliance needs into technical decisions. - Write design documents for your work and review your teammates’ designs and pull requests. WHO YOU ARE - 7+ years of backend engineering experience, including at least 2 years in DeFi at a trading app, wallet, DEX aggregator, onchain data company or similar. - Senior or Lead Engineer with a track record of owning complex projects end to end. - Built and maintained developer-facing APIs. - Deep onchain knowledge, especially EVM: how transactions work, including calldata, contract interfaces, gas and approvals. - Strong system design experience for production-scale backend services. - You’re an AI power user who uses it to multiply your impact as an engineer, yet you don’t let it replace your judgment. - Clear communicator, comfortable explaining technical tradeoffs to non-engineers. - Aligned with our core values https://0x.org/post/the-0x-mission-and-values: do the right thing, consistently ship, and focus on long-term impact. - Able to attend annual in-person team offsites around the globe. NICE TO HAVE - Experience with cross-chain/bridging, or DEX aggregation. - Experience with other ecosystems outside of EVM such as Solana. - Experience with TypeScript and/or Rust, our main languages. BENEFITS - The base salary range for this position is USD $150,000 - $230,000 + equity + ZRX tokens + benefits. Within the range, individual pay is determined by job-related skills, experience, location, business needs, and candidate preferences between the different compensation elements. - Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents - 401k and FSA for U.S.-based employees - Monthly mobile phone bill, wellness, and pre-tax transportation expense - Covered mental health benefits (included professional therapy sessions) - A supportive remote environment - Lunch reimbursement for all employees across the globe! - Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need - 12-week paid parental leave - Great office conveniently located in the SF Financial District for those in the region! - Flexible vacation: Take time when you need it (and we really mean it!) 0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, People Strategy and HR Portfolio (Project) Management  Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.   Position Summary: The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built. Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.   Key Responsibilities: Design and run the HR Portfolio Management Office’s core operating mechanics Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake Serve as strategic thought partner to the VP, People Strategy & Transformation Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle Own capacity management and project plan oversight across the full HR initiative portfolio Track progress against committed business outcomes, not activity completion alone, across every active HR initiative Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone Convene HR initiative stakeholders and Internal Communications on a recurring cadence Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins Represent HR in enterprise planning and governance forums Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status   Required Skills & Qualifications: 10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives   Preferred Experience: Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid