Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Partner Sales Manager - Hewlett Packard Enterprise to be a key contributing team member within the growing IHV team. Large OEM or Independent Hardware Vendor (IHV) brands - HPE, Dell, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies build software-defined solutions to capitalize on global open source mandates and associated macro trends. Canonical’s flagship product, Ubuntu, and its broader open source portfolio are key ingredients for these partners to realize their aspirations. Canonical represents the best platform for rapid open source innovation.
The Partner Sales Manager will be responsible to build trusted relationships with HPE, increase Canonical market share and attach rate, evangelize the partnership and drive business interactions from across persona - from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and participate in executive engagements as coordinated by the Senior Director.
Location: This role will be based remotely in India
The role entails
Build strategic relationships and enable HPE teams on the partnership
Build pipeline and transact opportunities through HPE
Grow HPE’s awareness of open source capabilities on Canonical Ubuntu
Demonstrate a deep understanding of the Linux and cloud software ecosystem
Deliver on targets, objectives and provide a voice of the partner
Travel regularly - including internationally - to drive partnerships in person
Align and support internal canonical field teams - identify, support, grow, transact
Expand existing footprint with HPE customers with an aim to upsell to broader portfolio
Support and contribute to broader strategy, initiatives and key campaigns as defined by the HPE Global Alliance Director
What we are looking for in you
Experience in alliance or indirect sales management roles
Sales acumen, ability to build and manage a pipeline of business
Autonomous, disciplined, hands-on, get-it-done mentality
Ability to capture customer requirements, evaluate gaps, identify and create opportunities
Passionate about Ubuntu products and mission
Comfortable in fast-paced and high pressure environments with measurable goals
Experience with Linux, virtualization, containers, and other cloud technologies
Excellent communication and presentation skills
Team player with superior accountability and customer support skills
Credibility and working knowledge of HPE - its products, go-to-market motion, and field
Experience managing cross-functional teams and track record of operational excellence
Willingness to travel up to 4 times a year for internal events
Hands on experience with SalesForce.com and Google Suite a plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Berlin, Remote
Workplace: remote
As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.
This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.
Within 1 month, you will:
Become an expert of 360Learning ways of working through our onboarding process on Convexity
Meet the global team through virtual coffee meets and happy hours
Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
Have defined your first OKR
Within 3 months, you will:
Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology
Collaborate with sales teams to understand customer requirements and provide sales support
Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
Plan and configure products to meet presentation needs
Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)
Within 6 months, you will:
Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
Be identified as a prime expert by our Account Executives to support them in any prospective context
Share your expertise with other team members and 360Learners
Within 12 months, you will:
Contribute in making the Solutions Engineering department grow by identifying best practices, designing new processes and creating new contribution for the team
Work alongside sales team members at every step of the sales process
Help shape the Solutions Engineering team by recruiting your colleagues
The Skills Set:
5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
A consultative selling background
Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …)
Excellent written and verbal communication skills
Fluent German and business fluent English proficiency; other languages are a plus
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits
: Work From Home perks, 1 month parental leave for the second parent
Balance
: Flexible hours, remote work possible anywhere in Germany, France or the UK 🏠
Diversity, Equity, and Inclusion:
We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey:
https://360learning.com/blog/360learner-journey/
& Convexity Culture:
https://bit.ly/Convexity360L
🚀👩🏻💻🏆
Interview process:
Interview with our Recruiter
Discovery Meeting with our Head of Solutions Engineering
Role-play with our Head of Sales Engineering and our Solutions Engineer
Clarification Meeting with our Sales Enterprise Director
Culture Fit Meeting with our CRO
Reference Checks
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Home Based - APAC; Home based - EMEA
As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises.
We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.
A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.
To improve your chances of success in this application, read our advice on
how to get a job at Canonical
.
Location
:
we are building our initial DevRel team in Europe, Middle East, African and American time zones
What your day will look like
In a typical day, a developer relations engineer might:
take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
help solve specific technical problems that users or colleagues have identified
contribute to technical documentation to ensure that developer users' needs are met there
work on technical articles, presentations or workshops
identify new opportunities and directions for improvement in the developer experience we provide
present at conferences, meetups or technical events
What we are looking for in you
A strong candidate
is a programmer or developer with a demonstrable passion for and engagement in open-source software
has worked with real-world challenges developing and deploying software using Linux
has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
understands current software packing issues and trends in the Linux ecosystem
has been a contributor to open-source communities, software and documentation
is an engaging, vivacious speaker and presenter
can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
builds trust, relationships and confidence
is willing to travel globally twice a year for company events, as well as to upstream and partner events
Additional skills that you might also bring
previous experience in a developer advocacy or community role
in-depth familiarity with Ubuntu and the Canonical ecosystem of products
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Xinyi, Taiwan
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Taiwan!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Mandarin & English
Able to develop training material and activities is a plus
Location: Sheung Wan, Hong Kong
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Hong Kong!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus.
Able to develop training material and activities is a plus
Location: Bangkok, Thailand
We are seeking qualified and experienced Psychologists (part-time) to join our growing team as an Onsite Psychologist. As our Onsite Psychologist, you will be the cornerstone of our mental well-being initiative. You will provide high-touch, empathetic support to our employees, fostering a culture of resilience and psychological safety through individual counseling, group workshops, and peer-to-peer support.
Become part of a collaborative network of clinicians dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-1 mental health counselling / coaching for employees on various mental health topics (e.g. resilience, stress management, and available well-being resources).
Develop and deliver group sessions and workshops to promote mental health awareness and resilience.
Moderate peer support sessions to encourage shared experiences and well-being discussions.
Maintain monthly utilisation reports to track wellbeing trends and inform future wellbeing strategies.
Deliver new hire training sessions on resilience, identifying and managing stress triggers, and available wellbeing resources.
Attend and complete all required continuous developmental tasks, including clinical supervisions, module completion etc.
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Requirements
Education
: Bachelor or Master’s Degree in Psychology (Clinical, Counselling or related fields)
Experience
: Minimum of 3 years of relevant clinical experience post Bachelor’s degree
License
: Valid and active licenses from one of the following organisations:
International School Psychology Association (ISPA)
Thai Counselling Psychology Association (TAP)
Health and Care Professions Council (HCPC)
Languages
: Professional fluency in Thai and English.
Mode:
This role is onsite and will require in-person presence, with shift rotation. Shifts may be rotated depending on the client’s needs and requests.
Commitment:
Currently only seeking Locum Candidates.
Intellect will only be considering candidates that are eligible to work in Thailand, without need for work visa sponsorship (or as related).
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are seeking a highly motivated and experienced
IHV Alliance Sales Director
to join our strategic partnerships team who will be responsible for leading IHV Alliances globally, in AMER, EMEA or APAC regions. Reporting to the Head of IHV Alliances, the IHV Alliance Sales Director will work closely with IHV and Canonical teams in those geographies to develop and maintain strong relationships with senior executives at strategic partner organizations, fostering collaboration and alignment on joint business objectives. The IHV Alliance Sales Director will manage and grow a team of Business Development Managers and help them identify and pursue new business opportunities with IHVs, driving revenue growth and market expansion, develop and execute go-to-market strategies for joint offerings, oversee the day-to-day management of alliances including contract negotiations and performance tracking, and issue resolution.
The Director is responsible for building trusted relationships with IHV partners, increasing Canonical market share and attach rate, evangelising the partnership and leading all business interactions from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and lead executive engagements.
Location: This role will be based remotely in AMER, EMEA or APAC regions.
As an IHV Alliance Sales Director you will:
Build strategic relationships with IHV partners at all levels
Grow their awareness of open source capabilities on Canonical Ubuntu
Demonstrate a deep understanding of the Linux and cloud software ecosystem
Negotiate contracts and commercial business terms
Demonstrate a deep understanding of large and complex organizations
Lead partnerships in APAC with companies like Lenovo, Huawei, Quanta, Fujitsu, Inspur, H3C, NEC, Asus etc.
Lead partnerships in EMEA with companies like Ericsson, Nokia, Bull, Siemens
Lead partnerships in the Americas with companies like Dell, HPE, IBM, Supermicro
Work closely with marketing, sales engineering and product management
Deliver on targets, objectives and provide a voice of the partner
Lead executive interlocks between IHV and Canonical leadership
Travel regularly - sometimes internationally - to drive partnerships in person
Valued skills and experience
Experience in alliance or indirect sales management roles
Autonomous, disciplined, hands-on, get-it-done mentality
Ability to capture customer requirements, evaluate gaps, identify and create opportunities
Passionate about Ubuntu products and mission
Comfortable in fast-paced and high pressure environments with measurable goals
Experience with Linux, virtualization, containers, and other cloud technologies.
Excellent communication and presentation skills
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Global System Integrators (GSI) play a crucial role in Canonical growth plans in the coming 3 years. We are hiring a
Partner Sales Director
to work closely with Canonical GSI partners throughout their sales cycles and across their sales organizations to facilitate Ubuntu based solutions and opportunities, as well as help GSI build long term digital transformation platforms with Ubuntu stacks and services.
Reporting to the VP Global Alliances and Channels, the Partner Sales Director will be responsible for building trusted relationships with partners, increasing Canonical market share and attach rate, evangelizing about the partnership and leading all business interactions from engineers to CxO level. They will own the strategy, the sell-to, sell-through and sell-with motions with the GSI and will animate many customer workshops, sales events, public presentations and executive engagements.
The role entails
Build strategic relationships with partners at levels, and stickiness with Ubuntu technology
Deep understanding of Linux and cloud software ecosystem, and open source selling models
Negotiate contracts and commercial business terms
Deep understanding of partner organizations and sales models, in particular with Global System Integrators
Work closely with marketing, sales engineering and product management to deliver on targets, objectives and provide a voice of the partner
Lead executive interlocks between partners and Canonical leadership team
Ability to travel - sometimes internationally - up to 40% of the time
What we are looking for in you
Extensive experience in alliance or indirect sales management roles
Extensive experience with OpenStack, virtualization, containers and other Cloud technologies.
Autonomous, disciplined, hands-on, get-it-done mentality
Ability to capture customer requirements, evaluate gaps, identify and create opportunities
Passionate about Ubuntu products and mission
Comfortable in fast-paced and high pressure environments with ambitious achievement goals
Excellent communication and presentation skills
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
УдалённоHome Based - APAC
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