Prospecting for net new FinServ accounts, greenfield building, and developing relationships with existing customers to maintain active deal pipeline and ideal quota coverage in your territory. Managing and creating demand for expansion on existing FinServ customers to widen the footprint of Collibra within these accounts.
УдалённоseniorСША
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– Опыт аналитики мобильных игр от 4 лет, сильная экспертиза в продуктовых и F2P-метриках (Retention, LTV, ARPU/ARPDAU, ROAS). – Уверенный SQL, Python, опыт A/B-тестирования и работы с BI.
Требования:
— Опыт в аналитике не менее 4 лет в роли системного аналитика.
— Участие в проектах с распределёнными системами под высокой нагрузкой (Highload).
— Владение современными open-source инструментами.
— Подтверждённая практика проектирования интеграций с Apache Kafka (понимание топиков, партиций, гарантий доставки).
— Опыт работы с инструментами сбора и CDC: Vector, Debezium (понимание механики отслеживания изменений в данных).
— Широта архитектурного мышления: ориентация в паттернах микросервисной архитектуры, понимание работы REST (OpenAPI/Swagger) и gRPC.
— Общее знакомство с Kubernetes и Service Mesh.
— Погружение в Observability с пониманием трёх опор наблюдаемости: метрик, логов и трассировки (OpenTelemetry).
— Различение принципов работы систем онлайн-мониторинга (алертинг, режим реального времени) и аналитических хранилищ (DWH, анализ исторических данных).
— Наличие опыта или готовность освоить сопоставление (корреляцию) разнородных данных и проектирование бизнес-метрик.
— Навыки работы с данными и миграциями: уверенное владение SQL/PQL.
— Опыт или стремление освоить проектирование и настройку автоматизированного переноса данных между хранилищами.
— Системный склад ума и способность доходить до корня технической проблемы.
— Умение доносить сложные технические показатели простым языком как до бизнеса, так и до разработчиков.
— Командная работа, доброжелательность, открытость к переменам.
Задачи:
— Работа с требованиями: общение с ИТ-командами и бизнес-заказчиками для выявления потребностей в мониторинге, логировании и алертинге.
— Проектирование движения данных: создание схем потоков данных (Data Flow Diagram) — от бизнес-систем через Vector/Kafka до целевых хранилищ платформы.
— Автоматизация переноса данных: участие в разработке инструментов, позволяющих автоматически переносить конфигурации и исторические данные мониторинга.
— Подготовка документации: написание ТЗ, маппингов данных, описание формирования метрик, SLO/SLI и правил корреляции событий.
— Сопровождение и разбор инцидентов: постановка задач разработке, авторский надзор, анализ аномалий в потоках данных мониторинга и поиск узких мест.
Условия:
— Полный рабочий день.
— Возможна удалённая работа.
— Проект бессрочный, локация — любая.
— Работа в аутстафф-компании, подбор специалистов для длительных проектов в сфере высоконагруженных распределённых систем.
Нужен сильный аналитик на крупный проект на коробочной версии Б24. Роль сочетает бизнес-анализ и системное проектирование, плюс курирование команды аналитиков (3-4 человека) в рамках проекта.;
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Tech stack
Core:
Java, Spring Boot, RxJava, Redis, MySQL, Apache Kafka
Additional technologies:
Vespa, Elasticsearch, OpenSearch, Vector Search Technologies, AI/ML Infrastructure, Docker, Kubernetes
Key responsibilities
Design, develop, and maintain scalable, high-performance backend services using Java and Spring Boot
Take ownership of complex technical challenges, from identifying problems and proposing solutions to implementation and production delivery
Contribute to architectural decisions and continuously improve system performance, scalability, and reliability
Develop and optimize APIs, microservices, integrations, and event-driven systems using Kafka
Proactively identify technical bottlenecks, propose improvements, and drive engineering initiatives
Troubleshoot complex production issues and ensure high standards of code quality and maintainability
Participate in technical discussions, code reviews, and architectural planning
Collaborate with product and engineering teams to translate business requirements into reliable technical solutions
Contribute to the development and optimization of search functionality and AI-powered features as needed
Must-have qualifications
8+ years of hands-on software engineering experience, with deep expertise in Java and production-grade backend development
Strong proficiency in Java and Spring Framework / Spring Boot
Architect-level technical expertise, including the ability to design complex backend systems, evaluate architectural approaches, and make sound technical decisions
Strong understanding of distributed systems, microservices, scalability, performance optimization, fault tolerance, and reliability
Solid experience with Redis, MySQL, and Apache Kafka
Experience with reactive programming (preferably RxJava)
Strong experience designing and developing APIs, backend services, and complex integrations
Proactive and self-driven mindset:
ability to identify problems and opportunities, propose solutions, develop actionable plans, and take ownership of implementatio
Nice-to-have qualifications
Experience with Java 25+
Experience developing and optimizing high-performance search systems
Hands-on experience with full-text search, vector search, or semantic search technologies
Production experience with Vespa, OpenSearch, Elasticsearch, Weaviate, Pinecone, Milvus, Qdrant, or similar platforms
Experience building Retrieval-Augmented Generation (RAG) solutions
Familiarity with AI/ML infrastructure and pipelines, including integrating machine learning models into production services
Experience with embeddings, ranking, indexing, recommendation systems, and AI-powered services
Knowledge of cloud platforms and containerized environments (Docker, Kubernetes)
Experience with observability, monitoring, and performance analysis tools
Previous experience in Staff, Principal, or Architect-level engineering positions
Working hours
Candidates must be available to overlap with the New York team from
9:00 AM to 1:00 PM ET
. The remaining working hours are flexible.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Gergian legislation. All employment is decided based on qualifications, merit, and business need.Learn more about Lineate at our website: www.lineate.
com
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Product:
A US-based
real estate and mortgage technology platform
that supports the home-buying journey from property search through closing. It combines property search, data integrations, workflow automation, real estate services, and home-buying rewards in a single customer journey.
Key Responsibilities
Build and maintain reliable, scalable
ETL/ELT pipelines
and data platform components.
Integrate data from
multiple heterogeneous sources
, including databases, APIs, files, and third-party systems.
Clean, normalize, transform, and map
messy, incomplete, and inconsistent data
, often without reliable unique keys.
Develop solutions for
record matching, deduplication, reconciliation, and entity resolution
across different data sources.
Design data models and implement
data quality, validation, and monitoring
processes.
Investigate data discrepancies, troubleshoot pipelines, and continuously improve data reliability and performance.
Requirements
6+ years of hands-on Data Engineering experience
.
Strong
Python and SQL
skills.
Solid production experience with
ETL/ELT, data integration, and data modeling
.
Hands-on experience cleaning and mapping
incomplete, inconsistent, or duplicated data from multiple sources
.
Experience matching records
without a reliable common ID
, using composite keys, rule-based or fuzzy matching, entity resolution, or similar approaches.
Production experience with modern data technologies such as
Airflow, dbt, Spark, Kafka, ClickHouse, Snowflake, Databricks, or similar
.
Strong understanding of
data quality and DWH/data platform principles
.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business ne
ed. Learn more about Lineate at our website: www.lineate
.com
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Impossible Cloud is looking for a Senior Sales Manager Cloud Solutions UK and Ireland to grow channel-led storage and managed inference revenue, recruit partners, and close enterprise deals.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Digital Games Monetization
U.S.-based required | West Coast strongly preferred (Bay Area ideal) | Headquarters: San Mateo, CA
Role Summary:
The
Senior Director, Digital Games Monetization
is responsible for leading the PlayStation Store's global publisher monetization organization and maximizing the value created for publishers, players and PlayStation. As the leader of the Digital Games Monetization team, they will define and execute the strategies, capabilities and partnerships that drive sustainable commercial growth. Combining expertise in publisher strategy, monetization, content lifecycle management and commercial optimization, they will ensure the PlayStation Store remains the industry's most effective platform for digital content monetization.
Reporting to the VP, PlayStation Store, the Senior Director will lead a global organization of monetization specialists and content lifecycle experts, partnering closely with publishers and cross-functional teams including Planning & Proposition, Merchandising & Editorial, Insight & Analytics, Commercial Development, GDPR, Channel Sales and Product. Acting as a trusted advisor to both internal stakeholders and external partners, they will identify the opportunities to accelerate publisher growth, improve commercial performance and develop innovative monetization capabilities that deliver measurable business impact.
As the senior leader of the Digital Games Monetization function, they will unite teams responsible for publisher strategy, content lifecycle optimization and commercial growth under a single vision and operating model. The Senior Director will be responsible for aligning priorities, developing organizational capability, establishing best practices and ensuring monetization expertise is applied consistently across publishers, markets and business models. Through strong leadership and strategic direction, they will build a globally connected organization.
In addition to driving commercial outcomes today, the Senior Director will play a critical role in shaping the future of monetization on the PlayStation Store. Working at the intersection of commercial strategy, publisher partnerships, product innovation and market intelligence, they will help identify emerging opportunities, influence Store capabilities and champion new ways of creating value. The role will be instrumental in establishing the PlayStation Store as the industry's leading partner for publisher growth and monetization excellence.
What You'll Be Doing:
The Senior Director, Digital Games Monetization will lead PlayStation Store's global digital monetization organization, building the strategy, operating model and organizational capability required to maximize the commercial performance of publisher content across the platform. They will lead a global team responsible for publisher monetization and content lifecycle optimization, ensuring clear objectives, performance measures and operating rhythms are in place to drive sustained commercial growth across markets, publishers and business models.
Working closely with publishers, the Senior Director will act as a strategic advisor, helping partners maximize long-term performance through effective monetization, pricing, promotional and lifecycle strategies. They will build and maintain senior relationships across the publishing industry, identify growth opportunities and provide commercially focused recommendations informed by player behavior, market dynamics and content performance. Working across the full spectrum of publishing partners, from global strategic accounts through to independent developers, they will help shape monetization strategies that deliver mutual value for publishers and PlayStation.
The role will be responsible for leading PlayStation Store's monetization strategy and commercial performance expertise, ensuring publisher decisions are supported by high-quality insight, analysis and market intelligence. Through the development of scalable frameworks, analytical approaches and best practices, they will help publishers identify revenue opportunities, improve content performance and optimize long-term lifecycle value.
A key accountability will be driving the adoption and evolution of Intelligent Pricing, expanding the impact of the Targeted Offers program and accelerating the development of future monetization capabilities across the Store. Working closely with Store, D2C and matrix teams, the Senior Director will champion innovative approaches to pricing, promotions, experimentation and commercial optimization. They will also help shape future capabilities that leverage data, automation and AI to improve publisher outcomes and strengthen PlayStation's commercial advantage.
The Senior Director will play a critical leadership role within the combined Partner Team structures (PCT) working in close partnership with GPDR to identify, prioritize and execute monetization opportunities across the PlayStation Store. Together, the teams will influence partner strategy, capability investment and ensure publisher needs, player outcomes and business objectives are reflected in product and platform decision-making. Through this partnership, the role will help connect commercial insight, platform capability and publisher opportunity into a unified strategy for Store and business growth.
As a member of the Store Leadership Team and wider D2C leadership community, the Senior Director will contribute to the strategic direction of PlayStation Store and the D2C business. They will represent publisher and monetization priorities within executive discussions, communicate commercial opportunities and performance to senior stakeholders, and help shape the future direction of digital commerce. Through strong leadership, organizational development and cross-functional collaboration, they will build a high-performing global organization that strengthens PlayStation's position as the industry's leading platform for publisher growth and commercial success.
What We're Looking For:
Significant commercial leadership experience within the games industry, with a proven track record of leading high-performing global teams and delivering sustainable growth through publisher-focused monetization strategies.
Deep expertise in digital business models, platform economics, digital monetization, pricing and promotions, lifecycle management and revenue optimization, with a strong understanding of the opportunities and challenges facing publishers across the industry.
Demonstrable success developing strategic partnerships with publishers ranging from global AAA partners to independent developers, driving commercial growth through data-driven recommendations and impactful monetization programs.
Strong commercial and analytical capability, with experience translating complex performance data, market trends, publisher and customer insights into actionable business strategies and revenue growth initiatives.
Proven ability to influence senior stakeholders internally and externally, working effectively across global, matrixed organizations to align teams around common commercial objectives.
Experience operating against ambitious commercial targets and communicating business performance, opportunities and strategic priorities to a wide range of audiences, from detailed operational reviews to executive leadership presentations.
A strategic yet hands-on leader, with a track record of delivering change, transformation and innovation in fast-paced environments, whilst maintaining strong operational execution.
Exceptional communication, relationship management and problem-solving skills, combined with a passion for experimentation, continuous improvement and the future of the games industry.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$251,000
—
$376,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Want to know what you’ll be doing?
You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves
Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading
Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends
Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents
Lead technical design discussions and produce clear design documents for changes that span multiple services and teams
Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require
Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal
The Right Fit:
7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar)
Experience designing automation frameworks or platforms that other engineers build on
Experience building large scale software systems running on thousands of servers
Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline
Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust
Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud
Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java
Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform)
Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale
Experience with time-series databases and query languages such as PromQL
Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning
Experience with discovering and implementing performance improvements, including CPU and IO
Understanding of Linux internals and file systems
Familiarity with hard drive performance and optimization, including host-managed SMR
Experience building and interpreting models, dashboards, or reports
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
$175,000 - $200,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
We are a recruiting partner representing
three leading, fast-growing e-commerce retention agencies
currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals:
They are looking for experienced
Lifecycle & Retention Growth Strategists
who can take ownership of customer retention, lifecycle marketing, and growth initiatives.
The Enterprise Scale Agency:
Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios.
The Agile Boutique Studio:
Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands.
The Data & Tech-Heavy Growth Shop:
Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools.
This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value.
Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership.
Key responsibilities
Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs.
Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized.
Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement.
Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives.
Translate data and customer behavior into clear strategic recommendations and actionable plans.
Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance.
Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities.
Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists.
Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements.
Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions.
Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate.
Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement.
Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business.
Requirements
5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field.
Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability.
Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns.
Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools.
Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization.
Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance.
Strong analytical skills and the ability to translate performance data into clear recommendations and next actions.
Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence.
Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail.
Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams.
Strong written and verbal English communication skills suitable for client-facing work.
Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments.
Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks.
Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus.
Benefits
Competitive USD compensation based on experience and client requirements.
Remote flexibility – work from anywhere while collaborating with international teams.
Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses.
High-ownership roles with exposure to strategy, experimentation, and business growth.
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
LATAM (Remote)
Work Shift:
U.S Shift (8 AM CST to 5 PM CST)
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM IST)