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Location: USA Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. Solvd Cloud, Infra, Data & Security is growing fast, and our architecture leadership needs to keep up. We need someone who can take an unclear problem, define it, design the answer, and make sure it ships. You'll set technical direction across cloud, infrastructure, and data. You'll shape engagements and roadmaps before they're committed. And you'll stay close enough to delivery that what we design is what gets built. We operate AI-first: you'll use AI as a daily tool to move faster and multiply what you and the teams around you can deliver. There will be ambiguity. That's the job. The plans don't exist yet, and you'll help write them. WHY THIS ROLE, WHY NOW: - You'll help define the business, not inherit it. The Cloud BU is rapidly scaling. The patterns, standards, and team habits you set now become how we operate. - The scope is broad on purpose. It covers cloud foundations, Kubernetes platforms, data, and AI workloads, so you won't be boxed into one layer. - Decisions move quickly. You'll work directly with BU leadership, and decisions take days, not quarters. - The problems are current. The work is getting AI workloads into production safely, building data platforms that are governed, and keeping cloud spend under control. WHAT YOU'LL OWN: - Architecture direction. You'll define reference architectures, landing zones, and standards across AWS and Azure, Kubernetes, and infrastructure-as-code. You'll decide what we standardize and what we leave flexible. - Data and AI platforms. You'll design lakehouse and warehouse, streaming, and governance patterns. You'll also design the platform layer that moves GenAI and agentic workloads from prototype to production, covering access control, evaluation, observability, and cost guardrails. - Solution shaping. You'll lead technical discovery, size and de-risk the work, and write the solution designs and technical scope that teams commit to. - AI-accelerated delivery. You'll use AI tools across the architecture lifecycle: discovery synthesis, design drafts, IaC and code generation, review, documentation, and estimation. You'll turn what works into repeatable patterns and prompts the team adopts. You'll also set the guardrails for how AI is used with client and production data. - Security and compliance by design. You'll own IAM, network segmentation, secrets management, and logging. Your designs need to hold up to SOC 2, ISO 27001, and regulated-industry scrutiny without slowing delivery down. - Cost and operability. Every design ships with a run cost, reliability targets, an observability plan, and a rollback path. - Raising the bar. You'll run design reviews, mentor architects and senior engineers, and turn repeat solutions into reusable accelerators. WHAT YOU BRING: Have 12+ years in infrastructure, cloud, or data engineering, including several years as the accountable architect for production systems at scale. Have deep hands-on experience with AWS and/or Azure, production Kubernetes, and Terraform (or an equivalent IaC tool). You can still review a pull request credibly. - Have designed and shipped modern data platforms, such as [Databricks / Snowflake / Fabric / Redshift], including governance and data quality, not just pipelines. - Think security-first. IAM design, zero-trust networking, encryption, and audit readiness are defaults for you, not afterthoughts. - Use AI as a force multiplier, not a novelty. You can show concrete examples of AI shortening your delivery timelines or expanding your output. You also know where it fails, and you verify what it produces before anything reaches production. - Can explain a tradeoff to a CFO in the morning and debug it with an engineer in the afternoon. - Act under ambiguity. You write the first draft of the plan instead of waiting to be handed one, then adjust it as you learn. NICE TO HAVE - You've put GenAI or LLM systems into production (RAG, evaluation, guardrails, agent orchestration). - You have multi-cloud or hybrid experience at enterprise scale. - You've worked in regulated industries such as financial services, healthcare, or the public sector. - You hold AWS Solutions Architect Professional, Azure Solutions Architect Expert, or CKA. These help but aren't required. - You've built an architecture practice or center of excellence from an early stage. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Dublin, Dublin, Ireland, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is looking for an organized and energetic Talent Acquisition Coordinator who will help support our TA Partners and rapidly growing team! Our team of Talent Acquisition Coordinators creates a stellar candidate experience while arranging all pieces of the interview process. This role will also play a key part in maintaining the organization of our Applicant Tracking System (Greenhouse), ensuring data accuracy. Our ideal candidate for this position is detail-oriented, adaptive, and excited to create a seamless and unique interview experience for all of our candidates.  If you have a passion for connecting with people and a knack for organizing details, we want to hear from you! This is a contract position based out of our Dublin, Ireland office. What You'll Do Schedule and coordinate complex phone, virtual, onsite, and presentation interviews Manage logistics for the recruiting process, including scheduling interviews, debrief sessions, coordinating travel, completing offer documents, etc. Build strong partnerships with multiple recruiters, the hiring managers they support, and their candidates to drive an efficient process for providing a positive candidate experience, as well as handle any challenges that may occur Strong ability to manage and prioritize multiple tasks in a fast-paced, high-demand environment while demonstrating professionalism and good judgment Master our applicant tracking system, scheduling tools, and organizational products, including Workday, Guide Scheduling, Greenhouse, and Google Suite Contribute to team projects, often working interdepartmentally Establish meaningful relationships with recruiters, hiring managers, and employees Participate in the coordination and execution of events Support Fivetran’s diversity, equity, and inclusion values by working with the People team to innovate new ways to attract and hire diverse talent Experiment with new approaches and technology to refine and analyze our processes and create engaging candidate experiences Skills We're Looking For Previous experience arranging complex interview schedules in a fast-paced environment and wearing multiple hats as needed A passion for teamwork and positively contributing to the success and reputation of the Talent Acquisition Team Great communication skills and experience interfacing with all levels of an organization High propensity for customer service and a willingness to go above and beyond to get the job done Impeccable attention to detail and organizational skills. Experience working with an ATS (Greenhouse preferred) 2+  years of experience in a customer/client-facing industry A strong passion for providing stellar candidate experiences in an interview setting #LI-HYBRID #LI-SR1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. This role is open to MBA students graduating in spring 2027. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine. This isn’t a Salesforce admin role, and it isn’t a support function. You’ll be the technical owner of how our GTM stack fits together: Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on. You’ll operate as an architect and a hands-on builder. You’ll set the technical direction for our CRM and GTM tooling, then ship it yourself with Flows, Apex, SQL, and custom services, including Salesforce MCP servers and AI tooling that make our CRM a first-class participant in AI-driven workflows. For larger efforts, you’ll partner with our engineering team, scoping, designing, and delivering together as a technical peer. In this role, you will: - Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable. - Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that’s native Salesforce, Apex, middleware, or custom services. - Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable. - Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time. - Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source. - Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption. - Raise the bar for the team: establish best practices for change management, testing, documentation, and technical debt, and mentor teammates on systems thinking. - Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact. REQUIREMENTS - 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it. - Strong Apex skills: you can design, build, debug, and maintain triggers, custom logic, and integrations independently, and you know when not to write code. - Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale. - SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic. - A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes. - Strong judgment and ownership: you scope problems yourself, make sound build-vs-buy and architecture calls, and drive projects to completion with little direction. - Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams. - Excited by AI-native systems and curious about where Salesforce, MCP, and AI agents intersect. You’re already experimenting in this space. Bonus: - Familiarity with dbt or modern data transformation tooling. - Experience with BI tools such as Sigma or Looker. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote, USA Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield is seeking a Legal Operations Manager to help build and scale the systems, processes, and technology that power our legal function. Working closely with our Legal team and cross-functional stakeholders, you will own and optimize our contract lifecycle management platform (Ironclad), streamline legal workflows, and introduce automation and AI-powered solutions to improve efficiency across the organization. The ideal candidate is a highly organized, tech-savvy operator who thrives in fast-paced environments, enjoys solving complex operational challenges, and is excited about leveraging emerging technologies to build a modern, scalable legal function. What you'll do: Build and Improve Legal Operations - Help design and continuously improve the Legal team's operating model, identifying opportunities to streamline workflows, improve efficiency, and automate manual processes. - Develop and maintain scalable legal processes that support the needs of a rapidly growing global organization. Own Legal Technology & Automation - Own and manage our legal technology stack, including Ironclad contract lifecycle management workflows, matter management, and e-billing systems. - Optimize Ironclad workflows to streamline contract intake, approvals, execution, and overall contract management. - Develop and implement automation solutions, including AI-assisted first review of NDAs, to improve the efficiency of legal processes. - Partner with internal teams to identify and implement AI tools and automation solutions that improve how legal work is managed. Manage Legal Operations & Reporting - Oversee relationships with outside counsel and legal service providers, including budget management, billing, and performance tracking. - Establish metrics and reporting dashboards to provide visibility into the Legal team's priorities, workload, and performance. - Use operational data to identify opportunities for improvement and support informed decision-making. Drive Cross-Functional Collaboration - Partner closely with Finance, IT, and business teams to ensure legal processes and systems align with broader company operations. - Work with cross-functional stakeholders to streamline legal workflows and improve operational efficiency. - Support the implementation and adoption of new legal tools, systems, and processes across the organization. Requirements: - Deep expertise in legal technology, including contract lifecycle management platforms (Ironclad strongly preferred), e-billing systems, and matter management tools. - Hands-on experience with Ironclad is required, including configuring, managing, and optimizing contract lifecycle management workflows. - Demonstrated experience designing and implementing legal workflows, process improvements, and automation solutions. - Experience leveraging AI-powered tools and emerging technologies to improve legal processes. - Experience supporting global teams and navigating the operational needs of a rapidly scaling organization. - Strong analytical skills, including experience developing metrics, building reports, and using data to inform business decisions. - Highly organized, detail-oriented, and proactive, with the ability to take ownership and operate independently. - Experience working at a high-growth technology or AI company strongly preferred. - Highly collaborative, intellectually curious, and comfortable operating in a fast-paced environment where priorities evolve quickly. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $110,000-$150,000, depending on experience, skills, scope, and location. • Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Administrative Coordinator – Contractor Location: Aliso Viejo, CA Hybrid, Contract role - 12 months About the Role We are seeking an experienced Administrative Coordinator to provide administrative and operational support to a global team while supporting the day-to-day operations of the Aliso Viejo office. This role supports team members and stakeholders across multiple regions and time zones while serving as a key onsite resource for the local office. Working in partnership with the Sr. Manager overseeing the site, the Administrative Coordinator will support day-to-day onsite operations, serve as an onsite point of contact, and help identify, coordinate, and escalate office needs as appropriate. This is a highly collaborative and hands-on role with responsibilities spanning global team coordination, onsite operations, meetings, workshops, events, and administrative support. The ideal candidate is an experienced administrative professional who is comfortable navigating a fast-paced, global environment, managing multiple priorities, and partnering effectively across teams and functions. While this position will not be dedicated to supporting an individual executive, experience with executive-level support is highly valued. The Administrative Coordinator should be comfortable providing backup executive support when needed. Success in this role requires strong organizational skills, sound judgment, discretion, and initiative. The individual should be able to work independently within established procedures, manage day-to-day responsibilities with limited instruction, and recognize when guidance, alignment, or approval is needed. Onsite Requirement: This role requires the ability to commute to the Aliso Viejo office at least three days per week, with flexibility to work onsite up to five days per week based on business needs. Additional onsite presence may be required for workshops, events, leadership visits, and other activities. Key Responsibilities Provide administrative and operational support to a global team, coordinating meetings, workshops, team events, leadership visits, and other activities across regions and time zones. Manage meeting and event logistics, including scheduling, meeting spaces, catering, visitors, materials, equipment, and other operational requirements. Partner with Executive Assistants, Facilities, IT, Security, Workplace, and other cross-functional partners to coordinate team and onsite needs. Provide department and backup executive support as needed, including: Managing meetings and schedules and supporting effective communication and follow-through among stakeholders. Providing backup Executive Assistant support, including calendar management and other time-sensitive administrative support. Coordinating domestic and international travel and processing expense reports as assigned. Prepare correspondence, presentations, meeting materials, documentation, and meeting notes as needed. Manage and track administrative requests, action items, deliverables, and deadlines to ensure timely follow-through and completion. Maintain and organize team information, documentation, and resources across SharePoint and other collaboration platforms. Exercise sound judgment and appropriate initiative, handle sensitive information with discretion, and identify and recommend improvements to administrative processes and operational efficiency. Required Qualifications 7+ years of administrative support experience , ideally including a combination of department-level and executive support responsibilities. Experience supporting a fast-paced, global or geographically distributed team or organization with multiple stakeholders and changing priorities. Strong organizational and time-management skills, with exceptional attention to detail, ownership, and follow-through, and the ability to manage multiple priorities and deadlines simultaneously with accuracy. Sound judgment and the ability to work independently, take appropriate initiative, and recognize when guidance, approval, or escalation is needed. Excellent written and verbal communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to build effective working relationships across functions, organizational levels, cultures, and geographic regions. Ability to handle sensitive and confidential information with discretion and remain composed in time-sensitive situations. Proficiency in Microsoft 365 applications, including Outlook, Teams, SharePoint, Excel, PowerPoint, and Word. Bachelor’s degree or equivalent combination of education and relevant professional experience. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Product Research Location: Remote US Compensation Range: $170,000.00 to $185,000.00  base plus bonus and equity What You’ll Do: Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself. Responsibilities: Operate a proven industry-leading Security Awareness Training phishing program. Be the security expert designing and building phishing scenario emails & landing pages that simulate real cyber attacks for thousands of SAT learners. Every simulation is paired with coaching that shows learners the social engineering tells, how the learner can develop skills to identify social engineering tradecraft, the indicators, like hovering a link before clicking or receiving an unexpected email. Craft a growing library of common indicators and write new ones when a scenario calls for it. Comfortable scripting and coding to build proofs-of-concept and tooling with a keen eye for creating pixel-perfect simulated phishing emails & landing pages using HTML, CSS, JavaScript, & React. Take pride in delivering simulations impossible to distinguish from real tradecraft. The details are the job. Identify emerging social engineering tradecraft from attack patterns, email metadata, and web expertise. Today ClickFix attacks and variants dominate the threat landscape, but relentless hunger to get ahead of attacker tradecraft will mean translating the shifts in attacker tactics that matter into what the program teaches. Evolve deliverables with the tradecraft. Automate by default, evolving + expanding phishing content generation as an AI-powered system using Claude Code. Expand the program into new regions, more languages, more tailored content, and new kinds of learning experiences with the guidance of the Product Manager and Principal Product Researcher. Triage reported phishing emails, internal and external security incidents surfacing threat insights and trend analysis in the Huntress Threat Report, threat advisories, social media engagements, webinars & conference talks, resulting in strategic security awareness outreach campaigns. Align with the Principal Researcher to deliver unified Security Awareness Training and phishing program outcomes. Proven organizational and project management skills, with a keen attention to detail and sense of urgency to deliver an exceptional product under tight deadline pressures. Eagerness to engage, report, and be accountable to executive stakeholders. Passion to translate your expertise in technical & nontechnical ways to deliver impactful security outcomes that protect the 99%. What You Bring To The Team: Proficiency with HTML, CSS, Javascript & React, Angular, or Vue Proficiency with Claude Code, Codex, or Cursor with impressive projects to prove it Experience in manually building phishing simulation deliverables like emails and landing pages, simulating phishing attacks, then analyzing & reporting simulation results Experience triaging reported phishing emails, security incidents, and identifying trends + patterns Experience in analyzing, tracking, and defending against phishing attacks Experience identifying emerging tradecraft Social engineering experience, coursework, training, certifications Experience innovating training content Experience with eLearning design and development Experience developing marketing content for social media, YouTube, blogs & reports Spanish language skills desired, but not required What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing. You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales. Technologies You'll Use Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog What You'll Do Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions Participate in and review technical designs and pull requests, providing constructive feedback to the team Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability Participate periodically in the on-call rotation, and be mindful of security throughout your work Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Skills We're Looking For 5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up Experience working with distributed systems and cloud computing concepts Demonstrated ability to write well-structured, performant, and well-tested code Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs Can identify design flaws in existing systems and propose improvements Experience with code reviews, design, troubleshooting, and testing Proficiency in a modern backend or systems language such as Python, Java, C++, or C# Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes) Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts Bonus Skills Experience in data processing (ETL, ELT) and/or cloud-based data platforms Experience building or working with metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem #LIHYBRID The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Ontario Pay Range $163,920 — $196,712 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United Kingdom; Ireland; Cyprus; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for an EU- or UK-qualified attorney working out of the EU or the UK, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Augment the Labor & Employment (L&E) legal team and act as the subject matter expert for the EU and UK, providing local-law advice in European time zones and, as needed, supporting L&E matters in MENA and APAC in coordination with local counsel - Take first-line ownership of recurring EU and UK employment matters, including worker classification issues, employee separations and employee relations, executive compensation agreements, and wage-and-hour matters - Work with executive leadership, existing employment counsel, and the Payward Experience (PX) team to develop the L&E practice for a rapidly growing global/worldwide workforce - Advise on and manage works council, collective consultation, pay transparency, and employee representative matters, and prepare the company for new consultation obligations as its European footprint grows, including in connection with restructurings and acquisitions - Support M&A due diligence and post-closing workforce integration for European acquisitions, including policy harmonization and the related consultation requirements - Work closely with the PX team and business leaders to craft on-point policies and procedures, including localizing global policies for EU and UK requirements and developing and delivering related training, for a successful global/worldwide workplace - Advise on employee and candidate data privacy issues, including GDPR and UK GDPR compliance and cross-border transfers of HR and recruiting data - Support the PX team and existing counsel with workplace investigations, particularly in the EU and UK, potentially involving whistleblower allegations, discrimination allegations, and personnel performance issues - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR, direct employment, and entity decisions in Europe, global mobility issues, and contingent workforce - Advise the company with risk mitigation for trade secret matters and restrictive covenants in the EU and UK - Manage and direct local outside counsel on formal local-law opinions and pre-litigation matters in the EU and UK and, as needed, MENA and APAC, while handling routine, repeatable advice in-house - Monitor and advise on global L&E trends including those within the crypto industry to help the Company’s competitive adaptability, talent acquisition and retention, and workplace processes along with additional duties as required - Additional duties and responsibilities as assigned   WHAT YOU BRING - 8+ years of legal experience advising in the EU, UK and other jurisdictions on employment, labor, and executive compensation issues, including in-house and law firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international labor and employment background - Experience advising on works councils, collective consultation, and employee representative bodies in the EU and/or UK - Experience advising on employee and candidate data privacy issues under the GDPR and UK GDPR - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs against local law and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience with MENA and/or APAC employment markets - Experience with due diligence and advising on labor and employment issues in connection with acquisitions, including transfer-of-undertakings rules and post-closing workforce integration       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team - Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce - Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters - Advise the company on risk mitigation for trade secret matters, and restrictive covenants - Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks - Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace - Advise on data privacy issues affecting employees and candidates - Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues - Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes - Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use - Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes - Additional duties and responsibilities as assigned   WHAT YOU BRING - 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international Labor and Employment background - law and drafting - Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues - Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration - Experience with compensation plans and with data privacy issues affecting employees and candidates - Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience in Asian and/or Latin American employment markets       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Senior Analyst, Travel & Expense, you will run the day-to-day financial controls, audit program, and executive reporting behind Anthropic's T&E function. T&E touches every employee, every legal entity, and every executive, and it runs on Navan, Brex, and negotiated supplier agreements. Spend and transaction volume have grown several-fold in the past six quarters, and the controls need to scale to meet a public-company standard. You will report to the Head of Travel & Expense in Finance Operations and work daily with Accounting, Tax, Payroll, Talent, Security, Legal, Finance Systems and Administrative Business Partners. Responsibilities Controls & SOX Compliance Own the day-to-day operation of key T&E controls, including approvals, card issuance and spend limits, segregation of duties, and policy exceptions, within the control framework set by the Head of T&E, who owns the overall T&E process Maintain the T&E process narratives and risk and control matrix, and keep them current as systems and policies change Ensure correct GL coding and complete, accurate month-end reconciliations across Navan, Brex, and Workday, and support close, flux analysis, and accruals Act as the preparer for T&E controls and the day-to-day contact for internal and external auditors: gather and retain evidence, support walkthroughs and sample requests, and track remediation, escalating significant issues to the Head of T&E International Expansion Controls Set up and maintain entity-level coding and approval flows in Brex and Navan as new legal entities and countries come online Document and operationalize country-specific rules for per diems, VAT reclaim, non-USD cards, receipt requirements, and local tax treatment Partner with Tax, Payroll, and Global Mobility to ensure compliance Support accurate intercompany treatment of T&E costs across entities T&E Audit Program Help design, build, and run a risk-based audit program covering sampling, anomaly detection, misuse escalation, and remediation tracking Define and monitor pre-spend rules, duplicate and split-transaction checks, and receipt and 30-day submission compliance Build dashboards and reporting on policy compliance, exceptions, and control performance for Finance leadership Partner with the Head of T&E to deploy Claude to review transactions, flag policy exceptions, and automate recurring reporting Program Operations Own day-to-day T&E operations, supporting the growing volume of travel and expense activity and platform configuration and automation, so operations keep running without pulling focus from controls Own transaction-level review and receipt follow-up, and help shape what should be automated rather than staffed Partner with Benefits, Payroll and Legal to ensure the T&E program is compliant with relevant local and country requirements Preferred qualifications 7+ years of experience in travel and expense, corporate accounting, internal audit, or finance operations, ideally at a high-growth technology company Hands-on SOX or internal-controls experience: writing process narratives, testing or operating key controls, and working with external auditors Strong accounting fundamentals, including GL coding, account reconciliations, accruals, and month-end close support Deep platform expertise in Navan and/or comparable TMC platforms, plus Brex or equivalent expense management tools, and working knowledge of ERP integrations (Workday preferred) Strong analytical skills: comfort with large transaction datasets, sampling methods, and anomaly detection Sound judgment and discretion with sensitive information, and the ability to work credibly with senior executives and their support teams Clear written and verbal communication, with the ability to explain a control or an exception to Finance leaders, auditors, and employees An AI-curious, builder mindset: experience automating finance workflows with AI tools, or real enthusiasm for doing so, and comfort creating structure where none exists CPA, CIA, or equivalent certification Experience with multi-entity, multi-currency environments, including per diem rules, VAT reclaim, and cross-border tax considerations Experience with pre-IPO or newly public company readiness M&A integration experience a huge plus The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. You'll collaborate extensively with product, frontend, and DevOps teams to architect and build highly scalable, efficient, and robust systems.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business. The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments. What You'll Do Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions. Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast. Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model. Assist with the preparation of the monthly forecast and annual budget.  Adjust the financial forecast model to reflect expected revenue and expenses as needed. Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce. Develop new revenue forecasting capabilities and systems for communicating changes. Collaborate with Talent and Culture on position and headcount tracking/forecasting Provide modeling and analysis to support pricing decisions led by the Product Marketing team. Work on multi-year business cases with leadership, marketing and product management. Develop and maintain granular analysis of our cost of acquisition through various sales channels. Continually work to improve internal financial processes to gain efficiency. Monitor business processes and develop tools to track trends and help inform finance leadership. Prepare financials for annual 409a valuation Prepare market analysis reporting with comparisons to similar SaaS companies. What You'll Need Undergraduate degree in Accounting or Finance 5+ Years related experience Strong organization/documentation skills and attention to detail needed to be successful Ability to communicate complex financial information to non-financial leaders Netsuite, Zuora, Salesforce and Looker experience a plus, but not required Advanced excel skills required (Knowledge of pivot tables, lookup methods, chart creation, and data integrity issues) If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

• Опыт работы в роли Product Owner/Product Manager от 5-ти лет.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Director of Embedded Software Engineering to lead our Firmware organization and the embedded software at the core of every WHOOP device. This leader will set the technical and organizational direction for Firmware, develop engineering managers and senior technical leaders, and ensure the organization delivers reliably across an ambitious roadmap of new products, platform investments, and continuous improvements to products already in the field. Firmware sits at the intersection of WHOOP’s hardware, sensing, algorithms, mobile software, manufacturing, and member experience. This role will lead multiple teams responsible for building stable, accurate, and power-efficient firmware platforms that operate continuously in highly constrained wearable devices. You will translate business and product priorities into clear technical strategies, build an organization capable of executing at scale, and strengthen the processes and platforms through which WHOOP develops and delivers firmware. RESPONSIBILITIES: - Lead and scale multiple Firmware teams with clear ownership and accountability, hiring and developing engineering managers, technical leaders, and senior individual contributors. - Set the multi-year strategy for firmware in alignment with product and business priorities. - Own predictable delivery across new products, platform investments, and sustaining work. - Raise the firmware development and quality bar through strong planning, architecture and design reviews, CI/CD, automated testing, validation, release practices, and field feedback. - Guide system architecture and major technical decisions that account for tradeoffs across member experience, power, performance, quality, cost, schedule, and long-term platform health. - Partner across Hardware, Sensor Intelligence, Algorithms, Mobile, Product, Manufacturing, Quality, and Program Management to bring products from concept through production and continuous improvement. - Establish meaningful engineering metrics and adopt tools and AI-enabled practices that improve quality and productivity. QUALIFICATIONS: - Proven experience leading multiple firmware or embedded software teams through engineering managers and senior technical leaders. - Extensive experience shipping firmware for high-volume, constrained products. - Deep technical fluency in C/C++, RTOS-based architectures, microcontrollers, device drivers, connectivity, low-power systems, and hardware-software integration. - Track record of setting firmware architecture and improving development practices, including planning, design reviews, CI/CD, automated testing, release management, and quality measurement. - Strong communication and leadership skills, with the ability to align Product, Hardware, Algorithms, Manufacturing, and senior leaders around clear priorities and decisions. - Bachelor’s or advanced degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent professional experience. Experience developing battery-constrained wearable products, physiological sensing systems, or other products in which firmware directly affects data accuracy preferred. - Familiarity with embedded security, secure boot, over-the-air updates, device identity, and production provisioning preferred. - Experience scaling engineering organizations in a high-growth environment and working with global suppliers or contract manufacturers preferred. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Aerie, Manager, Technical Support Tier I at Customer.io . I’m looking for a Technical Support Engineer to join our growing team based in Canada. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have. On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements. Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues. Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows. What we are looking for: Located in Canada Working hours align with Central or Mountain time zone This role includes rotating weekend support coverage Experience in a technical support role and/or customer-facing role Familiarity or comfort with offering live channel support An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better! Excellent written and verbal communication skills Be motivated with a self-starter attitude Previous work for a SaaS company or an understanding of technical platforms Ability to work in a fast-paced, team environment Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools! About you: You love technical problem-solving and demonstrate curiosity. You enjoy helping others with your technical knowledge and take pride in your work. You see every support interaction as an opportunity to improve the customer experience. You take ownership of delivering results and get satisfaction from getting things done. You’re passionate about learning new things. You’re not afraid to ask questions if you’re confused about how something works. You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes. Compensation & Benefits We believe in transparency. Starting salary for this role is $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video interview with Recruiter 45-minute video call with Hiring Manager A take-home assignment to prepare for your next interview 60-minute video call with three potential teammates to go over the take-home assignment 30-minute video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.