Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity:
The Risk function at OKX is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.
Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes designing and developing risk models, risk products and risk platforms, integrating with fraud & risk vendors, enabling healthy business growth and enhancing customer risk experience. This role will work closely with risk strategy, risk analytics, operations, engineering partners and compliance to achieve the business success goals of the company.
If you are an entrepreneurial product leader, who doesn't hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.
What You'll Be Doing:
Drive risk product / business of OKX to world-class, align risk product initiative and development with business, engineering and risk strategy teams so that financial losses, customer experience and business growth are well balanced
Lead product roadmap, strategy and execution of Risk Platform; develop and champion product features, including but not limited to decision engine, feature stores etc, to empower data strategy & data science teams to easily implement, execute, and carry out decision strategies across the entire user journey, and at the same time detect & prevent financial losses due to scams, ATO and other fraud activities
Lead ML/AI model projects as the foundation of the Risk Platform; work with data science, data analyst, ML engineering and development team to build, implement, monitor and constantly improve model services
Highly adaptive and comfortable dealing with ambiguity. Highly data-driven in product & business decision making process
Passionate about customer experience; always driven to seek customer feedback and obsessed with customer experience improvement & optimization
Define and monitor all levels of metrics to measure the success of the product; drive epic and sprint level prioritization and product backlog grooming etc
Strong and positive collaboration skills to lead and drive the entire product research, design and development process with cross-functional stakeholders
What We Look For In You:
Master’s degree in Statistics, Mathematics, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered.
5+ years of product management experience in the risk management area, familiar with risk decision engines, modeling services, risk analytics tooling etc
Ability to translate product strategy into detailed requirements, and communicate the requirements clearly to cross-functional teams, including but not limited to engineering, business, partnership, operation, merchant tech etc; solid technical background with understanding and hands-on experience in software development
High proficiency delving into the technical product, system and implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
Proven track record of managing all aspects of a successful product throughout its lifecycle, including product research, design, delivery and launch
Data oriented - identifying, defining, tracking and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
Experience leading cross functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment
Nice to Have:
Past experience in AI and machine learning
Crypto/Blockchain experience or a passion for Bitcoin, crypto, Defi and blockchain technology
Fluent in Mandarin and English
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Ghent, Belgium; Zottegem, Belgium
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Antwerp, Belgium; Schoten, Belgium; Brasschaat, Belgium; Schelle, Belgium; Mechelen, Belgium
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Serang, Indonesia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Luxembourg; Copenhagen, Denmark; Belgrade, Serbia; Vilnius, Lithuania; Riga, Latvia; Tallinn, Estonia; Emmen, Switzerland; Greifswald, Germany; Kiel, Germany; Zürich, Switzerland; Krakow, Poland; Poland; Warsaw, Poland; Budapest, Hungary; Bernau, Germany; Baden-Baden, Germany; Dresden, Germany; Neuruppin, Germany; Karlsruhe, Germany; Freiburg, Germany; Stuttgart, Germany; Potsdam, Germany; Ulm, Germany; London, United Kingdom; Manchester, United Kingdom; Aberdeen, United Kingdom; Wales, United Kingdom; Bolzano, Italy; Rome, Italy; Frankfurt, Germany; Paris, France; Barcelona, Spain; Madrid, Spain; Porto, Portugal; Amsterdam, Netherlands; Alkmaar, Netherlands; Sofia, Bulgaria; Wien, Austria; Città Vittoriosa, Malta; Bucuresti, Romania; Pilsen, Czechia; Praha, Czechia; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Athens, Greece; Crete, Greece; Zagreb, Croatia; Helsinki, Finland; Bad Homburg, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Düsseldorf, Germany; Essen, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Halle, Germany; Leipzig, Germany; Hannover, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Osnabrück, Germany; Quedlinburg, Germany; Rimbach, Germany; Varel, Germany; Chișinău, Moldova, Republic of; Skopje, North Macedonia; Sarajevo, Bosnia and Herzegovina
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a VP/AVP – Business Development to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
This role is ideal for a seasoned consulting professional who combines
deep industry expertise
,
strong client relationships
, and the ability to
translate business opportunities into tailored digital transformation solutions
.
Role Overview
We are looking for an accomplished relationship builder and strategic account leader — someone who understands client ecosystems, can identify alignment between our delivery capabilities and client business needs, and can unlock long-term growth opportunities across enterprise accounts.
The focus is
not on cold sales
, but on
leveraging existing networks, managing high-value relationships, and driving business growth through consultative engagement
.
Key Responsibilities :
1. Strategic Account Management
Manage and grow enterprise accounts valued between
$5M–$15M
annually.
Serve as a trusted advisor to C-level stakeholders, understanding their business priorities and aligning them with the company’s digital transformation offerings.
Ensure account health, client satisfaction, and continuous value delivery through proactive engagement and solution alignment.
2. Relationship & Network Development
Leverage your professional network and industry connections to identify potential partnerships and business opportunities.
Build and nurture relationships with key decision-makers in
non-core IT industries
such as
FinTech, Insurance, Energy, Oil & Gas, Healthcare, or Hi-Tech
.
Engage with organizations that do not have an established offshore or India delivery presence and present the value of leveraging global delivery models.
3. Solution Consulting & Business Alignment
Work closely with clients from their offices or onsite when required to co-create transformation roadmaps.
Collaborate with delivery, technology, and consulting teams to design customized, outcome-driven solutions.
Bridge client needs with internal capabilities — ensuring the “skills to needs” match is precise, strategic, and measurable.
4. Market & Industry Expertise
Bring a strong domain specialization in one or more industries (e.g., FinTech, Insurance, Energy, Healthcare, Hi-Tech).
Stay ahead of emerging trends and innovation opportunities within the chosen domain to advise clients credibly on transformation strategies.
Translate industry insights into actionable business opportunities and service enhancements.
5. Growth Enablement & Collaboration
Partner with internal stakeholders to enhance go-to-market positioning and service relevance.
Identify account expansion, cross-sell, and upsell opportunities through value-based engagement.
Contribute to strategic planning, leveraging market feedback to guide company offerings and priorities.
Experience:
15+ years in IT consulting or technology services, with at least 5 years in a senior account management or client partner role in Europe.
Account Portfolio:
Proven experience managing enterprise accounts in the
$5M–$15M
range.
Industry Focus:
Deep expertise in one or more domains such as
FinTech, Insurance, Energy, Oil & Gas, Healthcare, or Hi-Tech
.
Consulting Background:
Previous experience in a
leading consulting or IT services firm
with exposure to complex, multi-stakeholder engagements.
Client Engagement:
Strong record of working
onsite with clients
and acting as a strategic liaison between business and delivery.
Network:
Established relationships and access to decision-makers in key industries or accounts relevant to digital transformation opportunities.
Education:
Bachelor’s degree required; MBA preferred.
Travel:
Flexibility to travel across Europe as needed for client engagement.
Why Join Us?
🧩 Impact from Day One: You'll have the autonomy to shape strategy, build the sales function, and directly influence the company’s growth trajectory in Europe.
🌍 Global Exposure: Collaborate with talented teams across geographies and work with global enterprise clients.
🤝 Collaborative Culture: We’re a flat, ego-free organization that values ideas over titles and outcomes over hierarchy.
🚀 Startup Agility with Delivery Maturity: We move fast like a startup but deliver with the discipline and quality of an enterprise-grade firm.
📈 Career Growth: Be a key player in a high-growth phase—build your own team, drive market expansion, and take ownership of strategic initiatives.
💡 Innovation-Friendly Environment: Your insights, experience, and ideas will not only be heard—they’ll be implemented.
Location: Ikoyi, Nigeria
Company Overview
Renmoney is committed to improving financial inclusion for underbanked individuals and small business owners in Nigeria by providing accessible financial solutions such as loans, savings, and fixed deposit accounts. Our innovative approach and customer-centric values drive us to create meaningful connections with our clients.
Position Overview
As a Collections Agent at Renmoney, you will play a crucial role in contacting customers to follow up on outstanding payments, negotiate repayment plans, and ensure a positive customer experience while effectively managing collections. Your ability to communicate clearly and empathetically will help facilitate timely payments and strengthen customer relationships.
Key Responsibilities
Contact customers via phone, email, or in-person to follow up on overdue accounts and negotiate repayment arrangements.
Educate customers about their account status and available payment options, ensuring transparency and understanding.
Maintain accurate records of customer interactions, payment agreements, and follow-up actions within the company's systems.
Offer excellent customer service while dealing with sensitive financial matters and managing customer objections.
Collaborate with the Collections team to strategize ways to improve recovery rates and reduce delinquency.
Report on progress regularly to management and escalate critical concerns for resolution.
Maintain compliance with applicable laws and regulations surrounding collections practices.
Requirements
Qualifications and Skills
Minimum of 1 year of experience in collections, customer service, or a related field.
Strong problem-solving skills and the ability to handle objections professionally.
Excellent verbal and written communication skills.
Proficiency in using MS Office Suite and CRM systems.
Ability to work independently and as part of a team in a fast-paced environment.
Detail-oriented with strong organizational skills.
Bachelor’s degree in Finance, Business Administration, or a related field is a plus.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Ahmedabad, India; Delhi, India; Bangalore, India
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Program Manager
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
We are seeking a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program within the Global IT Security (GIS) function of our client’s organization. This is a hands-on, strategic role that requires strong program governance, organizational navigation, and agile transformation experience.
You will be responsible for developing and executing a multi-year roadmap for the IGA initiative, transitioning the program from a traditional waterfall model to a more agile, iterative approach using JIRA and real-time reporting tools. You will also manage key stakeholder relationships, report to leadership, and direct supporting project managers.
Key Responsibilities:
Lead the overall planning and execution of the IGA Program within Global IT Security.
Develop and maintain a comprehensive multi-year program roadmap.
Set up the appropriate program governance structures, tools, and reporting frameworks.
Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting.
Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS.
Oversee and mentor junior project managers supporting the program.
Escalate issues and risks promptly and proactively mitigate challenges.
Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders.
Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo).
Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM.
Proven experience as a Senior Program Manager, preferably in large, global organizations.
Ability to communicate effectively with senior leadership and navigate complex organizational structures.
Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives.
Strong background in agile methodologies and hands-on experience with JIRA and agile metrics (e.g., burn-down charts).
Excellent stakeholder engagement, reporting, and presentation skills.
Ability to manage multiple workstreams and lead supporting PMs.
Experience in cybersecurity and/or identity governance (IGA) is a strong plus, but not mandatory.
Soft Skills:
Strategic mindset with a hands-on approach
Clear communicator and proactive problem solver
Strong organizational awareness and political acumen
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced and motivated Senior Software Developer to join our dynamic team. In this role, We are looking for a Senior Software Developer with a strong command of modern web technologies to lead the development of scalable, performant, and secure web applications. Our stack includes Angular (v11–20), Firebase, TypeScript, and modern frontend tooling supported by CDNs, Google Analytics, and secure hosting practices.
Responsibilities:
Lead the development of high-quality software applications, ensuring adherence to best practices and coding standards.
Design and implement scalable software architecture that supports business objectives.
Mentor and guide junior developers, sharing knowledge and improving team capabilities.
Collaborate with cross-functional teams to define, design, and ship new features.
Troubleshoot and debug applications to ensure optimal performance and reliability.
Conduct code reviews and provide constructive feedback to enhance code quality.
Stay up-to-date with emerging technologies and industry trends, and apply them to improve existing systems and processes.
Frontend Engineering:
Create responsive, user-focused interfaces utilizing Angular, TypeScript, Bootstrap, Font Awesome, and the Google Font API.
Develop sophisticated UI components with jQuery, jQuery UI, DataTables, and Select2.
Backend & Cloud Integration:
Oversee the integration of Firebase services, including Firestore, Authentication, Functions, and Hosting.
Guarantee efficient content delivery and minimal latency for users across the globe.
Security & Best Practices:
Implement advanced security measures such as HSTS, authentication workflows, and secure credential handling.
Ensure that applications adhere to the secure development lifecycle standards (SDLC).
Promote the use of contemporary web protocols like HTTP/3.
Analytics & Monitoring:
Establish and oversee tracking systems using Google Analytics 4 (GA4), Google Tag Manager, and DoubleClick Floodlight.
Leverage gathered data to guide product strategies and enhance performance.
Continuous Improvement:
Keep informed of industry developments and actively suggest enhancements to tools, frameworks, and processes.
Engage in sprint planning, retrospectives, and contribute to fostering a culture of technical excellence.
Requirements
Requirements:
Bachelor's degree in Computer Science, Software Engineering, or a related field.
Proven experience as a Software Developer with at least 5 years of hands-on development experience.
Proficiency in multiple programming languages (e.g., Java, C#, Python, etc.) and frameworks.
Experience with front-end technologies (HTML, CSS, JavaScript) and frameworks (React, Angular, Vue.js) is a plus.
Strong understanding of software development methodologies (Agile, Scrum) and version control systems (Git).
Excellent problem-solving and analytical skills.
Ability to work independently and in a team environment.
Strong communication and collaboration skills.
Preferred Qualifications:
Experience with cloud platforms (AWS, Azure, Google Cloud) and microservices architecture.
Familiarity with containerization technologies (Docker, Kubernetes) is a plus.
Experience with front-end frameworks (Angular).
Knowledge of server-side development (Firebase, SQL).
Experience with DevOps practices and tools (GitHub).
Familiarity with Agile development methodologies.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Estonia; Egypt; Spain; Germany
Muller Solutions is a leading technology consulting firm specializing in ERP, digital transformation, outsourcing, and managed services. We partner with forward-thinking organizations to help them work smarter, scale faster, and stay ahead in today’s fast-paced digital world.
💥 The Opportunity
Are you a strategic marketer who knows how to position complex IT solutions, build a brand people trust, and generate leads that convert? We’re looking for an experienced
Marketing Manager
to own and execute our entire marketing strategy for our ERP & Digital Solutions portfolio — and make a real impact.
Requirements
✨ What You’ll Do
As our Marketing Manager, you’ll wear many hats — strategist, storyteller, digital wizard, and growth driver. You’ll be responsible for:
✅
Branding:
Shape and amplify our brand identity for ERP and digital solutions, ensuring we’re recognized as a trusted partner in the market.
✅
SEO:
Develop and implement SEO strategies to maximize search visibility and organic traffic.
✅
Content Marketing:
Build and manage a robust content plan — including blogs, whitepapers, case studies, and thought leadership — to fuel SEO and lead generation.
✅
Lead Generation:
Design and run creative multi-channel campaigns that attract, nurture, and convert qualified leads for our sales team.
✅
Social Media Management:
Manage and grow our social media presence, fostering engagement and building a loyal community.
✅
Media Buying:
Plan, negotiate, and execute media buys (PPC, digital ads, sponsorships) to expand reach and maximize ROI.
✅
Events & Webinars:
Plan and host webinars, virtual sessions, and industry events to engage prospects and position us as thought leaders.
✅
Partner & Channel Marketing:
Collaborate with technology partners (e.g., SAP) on joint marketing campaigns, leveraging available co-marketing funds.
✅
Marketing Automation & CRM:
Build and manage lead nurturing workflows, ensuring strong alignment with sales and visibility across the funnel.
✅
PR & Thought Leadership:
Develop PR strategies, craft press releases, and secure media coverage. Build thought leadership content that positions Muller Solutions as an expert in ERP, outsourcing, and digital transformation.
✅
Marketing Analytics & Reporting:
Track, measure, and report on all marketing activities to ensure continuous improvement and clear ROI.
Who You Are
✔️ Proven experience in B2B marketing within the IT industry — ideally ERP (e.g., SAP), their partners, or outsourcing & managed services.
✔️ Deep understanding of branding and positioning for complex tech solutions.
✔️ Strong expertise in SEO, lead generation, content marketing, and paid media campaigns.
✔️ Hands-on experience with social media management and marketing automation tools.
✔️ Skilled in planning and hosting webinars or industry events.
✔️ Experience in PR campaigns and building thought leadership.
✔️ Data-driven, collaborative, and able to thrive in a fast-paced, growing environment.
Benefits
💎 Why You’ll Love Working With Us
✨ Be part of a dynamic team making a real impact in digital transformation.
✨ Work with leading partners and innovative clients.
✨ Bring your ideas to life and own initiatives from concept to results.
✨ Competitive salary, growth opportunities, and a supportive, flexible work culture.
Location: Canada
Workplace: remote
ABOUT YOU
You are a strategic and tactical Director of Engineering, Data, with deep expertise in data platforms and machine learning systems. You will lead a distributed team of data engineers, ML engineers, and data scientists delivering the recommendation engines, personalization systems, and data infrastructure that power products used by millions of players worldwide.
The ideal candidate is a collaborative leader with strong technical foundations and a proven track record of shipping end-to-end ML systems into production. You hold the bar high for what gets shipped: reliable pipelines, reproducible models, thoughtful feature engineering, and observability built in from the start. You know how to connect model performance to real business outcomes, and you bring a low-ego, people-first approach to cross-functional work.
If you're passionate about building the data and ML foundation that drives a growing global gaming platform, and want to shape how millions of players discover and engage with games, we'd love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead and grow a high-performing, distributed team of data scientists, ML engineers, and data platform engineers.
Define and execute the data science and ad tech roadmap, advancing initiatives in user modeling, campaign optimization, targeting, and personalization.
Architect and manage ML pipelines and experimentation frameworks, including feature engineering, training pipelines, model serving, A/B testing, and causal inference systems.
Oversee real-time pipelines for ad events (e.g., impressions, clicks, conversions), enabling responsive attribution and performance optimization.
Collaborate with Product, Growth, and Marketing to develop audience scoring, LTV/churn models, and incrementality testing for media measurement and bidding efficiency.
Ensure scalable, privacy-compliant data infrastructure aligned with GDPR, CCPA, and ATT, including support for SKAdNetwork, CMPs, and identity frameworks.
Foster engineering excellence with a focus on reproducibility, model evaluation, observability, and model lifecycle management.
Drive a strong feedback loop between experimentation and business outcomes, translating data science insights into product and go-to-market wins.
Mentor engineers and scientists on career development, technical depth, and cross-functional leadership.
Qualifications & Skills:
5+ years of experience in software/data engineering or applied data science, with 3+ years managing technical teams in ML, analytics, or ad tech domains.
Deep understanding of machine learning and statistical modeling, including regression, classification, causal inference, uplift modeling, and forecasting.
Hands-on experience with ML/data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, and feature stores.
Proven experience in architecting and deploying end-to-end ML systems into production (batch and real-time).
Knowledge of ad tech ecosystems, including campaign hierarchies, attribution models (multi-touch, view-through), and creative performance tracking.
Familiarity with audience management, segmentation, and personalization frameworks in programmatic or CRM marketing.
Experience with privacy-preserving measurement, including support for SKAdNetwork, GAID/IDFA deprecation, and consent systems.
Excellent leadership, communication, and stakeholder management skills across technical and non-technical audiences.
Bachelor’s or Master’s in Computer Science, Engineering, Statistics, or a related field. PhD is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Engineering Manager, Data, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for an Oracle EPM Consultant for a 6-month contract position. In this role, you will play a crucial role in the implementation and optimization of Oracle Enterprise Performance Management (EPM) solutions for our clients. You will work closely with various stakeholders to understand their requirements, design effective EPM strategies, and deliver actionable insights that drive business performance.
Responsibilities:
Implement and configure Oracle EPM solutions including Planning, Budgeting, and Financial Reporting modules.
Collaborate with clients to gather requirements and translate them into technical specifications.
Conduct workshops and training sessions to ensure clients understand the features and benefits of EPM solutions.
Support data integration between Oracle EPM and other systems to ensure accurate reporting and forecasting.
Perform system testing, troubleshooting, and support after deployment to ensure optimal functionality.
Provide ongoing support and maintenance for the implemented EPM solutions.
Stay updated with the latest trends and advancements in Oracle EPM to provide innovative solutions.
Requirements
Requirements:
Bachelor's degree in Finance, Information Technology, or a related field.
A minimum of 5 years of experience working with Oracle EPM solutions.
Strong understanding of Oracle Planning and Budgeting Cloud Service (PBCS) and Enterprise Performance Management Cloud Service (EPMCS).
Experience in implementing financial planning, budgeting, and forecasting processes.
Proficiency in data integration tools and techniques related to Oracle EPM.
Excellent analytical, problem-solving, and project management skills.
Effective communication and interpersonal skills to work collaboratively with clients and team members.
Ability to manage multiple priorities and meet tight deadlines.
Oracle EPM-related certifications are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Munich, Germany
Our Client
Our client provides a SaaS solutions to optimize administrative and HR processes. They have more than 10,000 clients and 1’400’000 users all around the world (130 countries).
They design software solutions that provide simple answers to specific needs: time & activity management, HR management, employee engagement, expense reports. Our goal is to increase productivity while providing our clients with a simple, efficient and user-friendly experience.
Given their strong growth (40% per year on average) and their ambitions, they need to strengthen their workforce, which currently stands at 1000+ people in France (Paris, Marseille, Nantes), Spain (Barcelona), Switzerland (Geneva) and Germany (Munich).
Job Description
In order to continue their expansion in this market, they are looking for an HRIS Customer Success Consultant to join our team in Germany.
Purpose of the job :
Onboarding and implementing new customers in Germany.
Satisfy customers by following up on their needs over time and responding to new functional requirements, which will lead to future opportunities.
"Localize" by contributing to the continuous improvement of the firm's consulting activity in Germany.
Details of the tasks :
Customer onboarding
(project management and implementation)
Satisfy
a wide variety of customers in often complex and high-stakes deployments. (SME as well as Large Accounts).
Gain the
trust
of local companies in Germany as well as key accounts and their subsidiaries abroad.
Ensure that the deployment is completed
on time
and
on budget
as stipulated in the contract.
Gather the customer's initial needs and suggest an appropriate response.
Adapt our software to the customer’s
local context
in Germany.
Train the administrators to use our software in total autonomy.
Ensure the Go-live and the follow-up during the first weeks of use.
Demonstrate
flexibility and agility
throughout the implementation in the event of unforeseen circumstances (unavailability of the client, request for a delay in the launch etc.)
Follow-up of Key Accounts
(support, account management)
Keep a close eye on the satisfaction of your most important customers.
Support these customers in case of level 2 issues.
Carry out post-implementation check-ups.
Identify and generate new
cross sell or upsell
opportunities to grow their reach to your German customers (lead generation).
Be proactive in presenting new products that may address a customer's past issues.
Contribution to the localization
and
continuous improvement
of the CS activity in the firm :
Participate in numerous cross-functional
side projects.
Adapt our offer and strengthen the
market-fit
of our solutions for the German market.
Work in a team with different Business Units (Sales, Marketing, Product, etc.)
Contribute to the continuous improvement of the business in Germany by going beyond your main tasks.
Follow and participate in some projects from the pre-sales phase, supporting the sales team.
Demonstrate autonomy and initiative in our
agile mode
of operation.
Preferred Experience
❏ You have a background in HR (degree in HR / first work experience in HR).
❏ You have a Tech / SaaS affinity.
❏ A willingness to be a key player in this adventure, contributing to the German market's growth.
❏ Looking for a dynamic work environment with varied missions requiring versatility and organization.
❏ Comfortable and eager to work with both local businesses and key accounts (C-Level).
❏ Native German speaker and proficient in English.
❏ Clear and structured oral and written communication.
❏ Taste for human contact and pedagogy.
❏ An aptitude for solving practical and sometimes technical problems.
❏ A sense of service and a taste for things well done.
❏ Familiarity with web technologies and their implementation is a plus; if not, we will provide training.
Selection process
(in German and English)
Step 1: Screening interview with HR (30')
Step 2: Interview with the German Country Manager (60')
Stage 3: Interview with an HRIS Consultant Team Leader (60')
Step 4: Our “Final Talk” (45')
At our client, you will find
The stimulating environment of a fast-growing French Tech scale-up company with an international outlook, where the end user is at the heart of the design of the software.
Stimulating development projects in the context of a new market launch.
A strong corporate culture based on collaboration and empowerment (employee shareholding, transparency of salaries, decisions and results, culture of debate, collective rather than individual variable, etc.).
Passionate teams that take issues seriously but without taking themselves too seriously.
Come and join our company, which is on a human scale and whose highly participative operation leaves plenty of room for initiative, innovation and non-conformism.
Our offers are open to employees who are recognised as disabled workers.
Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for
full-time 40h/week
Customer Service Representatives to join our Support team in Tirana, Albania!
What you’ll be doing
Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
You are fluent in Albanian language and you have professional working proficiency in English
You are located in Tirana.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible!
💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Aachen, Germany; Abu Dhabi, United Arab Emirates; Ahmedabad, India; Alkmaar, Netherlands; Almaty, Kazakhstan; Amsterdam, Netherlands; Athens, Greece; Augsburg, Germany; Austin, United States; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Luxembourg; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Bolzano, Italy; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Djibouti; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Hong Kong, China; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Mombasa, Kenya; Kiel, Germany; Kirkland, United States; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Manchester, United Kingdom; Melbourne, Australia; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Sales Development Representative (SDR)
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key expectations:
Reach out to clients’ prospects on their behalf via personalized outreach methodologies and techniques using email and LinkedIn.
Identify potential clients in the startup ecosystem, product companies, and businesses needing custom software solutions.
Proactive attitude towards new campaign ideas.
Responsibilities
:
Develop and execute a strategic lead generation plan involving a custom approach to prospects.
Write B2B messaging for custom outreach campaigns sent via email and LinkedIn.
Schedule semi-automated, semi-manual email send-outs.
Handle responses: work with objections, schedule appointments, and follow up with prospects.
Build long-term, trusting relationships with prospects.
Proactively seek new business opportunities in the market.
Set up meetings or calls between (prospective) clients and the Business Development Manager.
Report weekly sales metrics and performance goals to the sales team and management.
Use automation tools (Snov.io, MixMax, etc.) to launch massive outreach campaigns
2 years of experience as an SDR or in a similar client-facing role.
Advanced level of English (B2-C1).
Experienced in using sales tools, G-suite services, and various CRM systems.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills with the ability to engage and build relationships with potential clients.
Would be a plus:
Experience with popular outreach tools (Snov.io, Apollo, Linkedin Sales navigator, Proxy, etc.)
Location: Toronto; San Francisco; London; New York; Paris; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
As a Machine Learning Engineer specializing in pretraining data, you will play a pivotal role in developing the data pipeline that underpins Cohere’s advanced language models. In this role, you will conduct data ablations to evaluate data quality and construct pre-training data mixtures to enhance model performance. By combining research and engineering, you will bridge the gap between raw data and cutting-edge AI models, directly contributing to improvements in critical training metrics like throughput and accelerator utilization.
Your work will be essential to Cohere’s mission of delivering efficient and reliable language understanding and generation capabilities, driving innovation in natural language processing. If you are passionate about transforming data into the foundation of AI systems, this role offers a unique opportunity to make a meaningful impact.
Please Note: We have offices in London, Paris, Toronto, San Francisco and New York but also embrace being remote-friendly! There are no restrictions on where you can be located for this role between EST and EU.
Key Responsibilities:
- Conduct data ablations to assess data quality and experiment with data mixtures to enhance model performance.
- Develop robust data modeling techniques to ensure datasets are structured and formatted for optimal training efficiency.
- Research and implement innovative data curation methods, leveraging Cohere’s infrastructure to drive advancements in natural language processing.
- Collaborate with cross-functional teams, including researchers and engineers, to ensure data pipelines meet the demands of cutting-edge language models.
Qualifications:
- Strong software engineering skills, with proficiency in Python and experience building data pipelines.
- Familiarity with curriculum learning, data mixing and data attribution.
- Familiarity with data processing frameworks such as Apache Spark, Apache Beam, Pandas, or similar tools.
- Experience working with large-scale datasets, including web data, code data, and multilingual corpora.
- Knowledge of data quality assessment techniques and experimentation with data mixtures.
- A passion for bridging research and engineering to solve complex data-related challenges in AI model training.
Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP).
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Bolzano, Italy
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently seeking a determined and skilled
Structural Engineer
to join one of our
client’s
team, in
Italy.
Role Description
In this role, you will perform structural calculations and checks by hand and with Finite Element Analysis (FEA), ensuring that clients receive outstanding engineering solutions. You will be supporting the developers of Structural Digital Twins, guiding them through the process of analyzing the available information and helping them gain insight into the monitored object.
Key Responsibilities
• Review and analyze the construction plans of infrastructure using Italian and European Engineering standards
• Perform structural analysis and design of complex structures using professional software and FEA
• Collaborate closely with our software team to integrate the structural models into our cloud platform
• Prepare design reports and documentation in Italian and English
• Monitor, maintain, and update structural health analysis of infrastructure
Degree in Civil or Structural Engineering
Advanced knowledge of Italian and European Engineering standards for design
Proven experience in the engineering industry, specifically in Structural Design or a related field
Proficient in using professional FEA software
Strong analytical and critical thinking skills
Passion for safety, sustainability, and innovation
Excellent command of Italian and English, both spoken and written
Location: Limassol, Cyprus
Join FxPro
: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At
FxPro
, we see each team member as an integral part of our success story.
As a Client Operations Officer, you will assist the clients of FxPro. The Client Operations Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate must be able to work in shifts 24/5.
Here's the shifts schedule:
08:00-16:00
16:00-00:00
Responsibilities
• Deliver proactive, high-quality support to clients via live chat, email, and phone while maintaining a strong customer-centric approach
• Resolve client inquiries and complaints efficiently and follow up on pending issues to ensure timely and effective resolutions
• Handle daily operational tasks, including KYC verification, transaction processing, and account monitoring
• Ensure all activities are performed in full compliance with company policies, regulatory requirements, and internal procedures
• Collaborate with cross-functional teams to deliver a seamless client experience and resolve complex issues
• Identify and escalate unresolved or critical matters to senior management
as required
• Provide feedback and suggestions to enhance operational processes and improve overall client satisfaction
Requirements
• At least 1
year of experience in a similar role, ideally within the FX industry
• University degree or relevant working experience
• Fluent in English;
verbally and written. A
dditional languages will be considered an advantage
• Strong communication, problem-solving, and multitasking skills
• Detail-oriented with a proactive, customer-first mindset
• Ability to work a flexible shift schedule
Good to Have
• Proficiency in CRM systems or other business tools
• Knowledge of KYC/AML, transaction processing, and monitoring procedures
• Familiarity with trading platforms such as MT4, MT5, or cTrader
Interview steps
Recruiter screen (~30 minutes)
Technical Interview (~60 minutes)
Test task (~60 minutes)
Our benefits
Excellent compensation package
Medical insurance
Provident fund
Free snacks and beverages
Monthly lunch allowance to enjoy meals of your choice
Company discount card for various products & services
21 days of annual leave and 10 days of sick leave annually
Birthday gift
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Business Development Associate is responsible for bringing the best restaurant and store partners to Toters.
Responsibilities:
Acquisition of top restaurant and local store partners to our platform
Seek out the appropriate contact persons to engage with
Generate leads and call prospective partners
Meet with partners face to face or over the phone
Understand the needs of our partners and be able to respond effectively with a plan of how to meet them
Have a good understanding of the businesses' products or services and be able to advise others about them
Train new members of your team on the process of work
On-boarding to the Toters platform
Managing existing accounts
Requirements:
BA/BS degree in Business Administration, Sales, or a related field.
Experience in business development, sales, or a related role, preferably within e-commerce or delivery services.
Strong problem-solving and analytical skills, with experience using data analysis tools.
Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required.
Effective verbal and written communication abilities.
Goal-oriented, with a focus on achieving business development objectives.
Adaptable to changing circumstances and a fast-paced environment.
Knowledge of the local market and trends is an advantage.
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