Location: Tokyo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Finance Manager - Japan
- Location: Tokyo, Japan
- Department: Operations - FInance
- Reports to: Japan CEO
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are seeking an experienced and hands-on Finance Manager to lead financial management and oversee all accounting operations for ICEYE’s Japan entity. This role is critical in ensuring financial integrity, regulatory compliance, and strategic financial planning aligned with both local requirements and global corporate standards.
You will act as the primary finance lead in Japan, partnering closely with regional leadership and global finance teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Finance Management & Business Partnering
- Lead financial planning, budgeting, and forecasting processes for the Japan office
- Provide strategic financial insights to support business growth and operational decision-making
- Monitor financial performance, analyze variances, and recommend corrective actions
- Partner with local leadership and global teams to align financial strategies with company objectives
- Manage cash flow, working capital, and liquidity planning
Accounting & Compliance Oversight
- Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and fixed assets
- Ensure timely and accurate monthly, quarterly, and annual financial reporting
- Maintain compliance with Japanese GAAP, tax regulations, and statutory requirements
- Coordinate with external auditors, tax advisors, and regulatory authorities
- Ensure proper internal controls and adherence to global finance policies
Regulatory & Tax Management
- Manage corporate tax filings, consumption tax, and other statutory obligations
- Stay up to date with changes in Japanese financial regulations and ensure compliance
- Support transfer pricing and inter-company transactions in collaboration with global teams
Process Improvement & Systems
- Drive continuous improvement of financial processes, controls, and reporting systems
- Support implementation and optimization of ERP and financial tools
- Establish scalable processes to support business expansion in Japan
Team & Stakeholder Management
- Serve as the key point of contact for all finance-related matters in Japan
- Collaborate cross-functionally with operations, sales, and legal teams
- (If applicable) Manage and mentor local accounting staff or external service providers
WHAT WE’RE LOOKING FOR
Must haves:
- Bachelor’s degree in Finance, Accounting, or related field (CPA, Nissho Boki, or equivalent preferred)
- 7–10+ years of progressive experience in finance and accounting roles
- Strong knowledge of Japanese GAAP, tax regulations, and statutory reporting requirements
- Experience in a multinational company and working with global finance teams
- Proven experience in financial planning & analysis (FP&A) and business partnering
- Hands-on experience managing full-cycle accounting operations
- Experience with ERP systems (e.g., NetSuite, SAP, Oracle)
Nice to haves:
- Strong financial acumen with the ability to translate data into strategic insights
- High attention to detail and commitment to accuracy and compliance
- Excellent analytical and problem-solving skills
- Strong communication and stakeholder management abilities
- Ability to work independently in a fast-paced, international environment
- Fluent in Japanese and business-level English
APPLICATION PROCESS
- Talent Acquisition interview
- Hiring Manager interview
- Task phase
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Palu, Indonesia
Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Have a valid car driving licence
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Kendari, Indonesia
Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Have a valid car driving licence
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Kendari, Indonesia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Subic, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: City of Santa Rosa, Philippines; Calamba, Philippines; Lipa City, Philippines; Batangas City, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
City of Santa Rosa, Philippines; Calamba, Philippines; Lipa City, Philippines; Batangas City, Philippines
Location: Bauang, Philippines; San Fernando City, Philippines; Rosario, Philippines; Calasiao, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Bauang, Philippines; San Fernando City, Philippines; Rosario, Philippines; Calasiao, Philippines
Location: Bacoor, Philippines; Dasmariñas, Philippines; Carmona, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Angeles, Philippines; San Fernando, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale.
WHAT YOU'LL DO
- Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth.
- Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations.
- Partner with Product to improve activation features and automation that enhance self‑onboarding.
- Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications.
- Continuously improve systems and team efficiency through automation, content, and applied AI initiatives.
- Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers.
- Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers.
- Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence.
- Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks.
- Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals.
WHAT YOU NEED
- 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS
- 2+ years of people management experience leading high‑performing CS or operations teams
- Proven success building or optimizing scalable programs and processes
- Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes
- Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS
NICE TO HAVES
- Customer‑facing or quota‑carrying experience with a track record of exceeding goals
- Experience building education content, webinars, or scaled training programs
WHAT SUCCESS LOOKS LIKE
In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Our Risk & Compliance team is hiring a Senior AML Analyst who will improve the effectiveness, resilience, and scalability of our financial monitoring program. You will own Lithic's AML and financial crime monitoring program at the SOP and monitoring-engine level, and you will be the person who turns our agentic monitoring and investigation tooling into realized, defensible capacity. This is an ownership role, not purely a queue-based execution role: you’ll certainly handle escalations, exceptions, and perform population sampling, but the goal is routine, documented volume is increasingly absorbed by automation, and you own the design, tuning, and exception handling that sit around it.
What You’ll Do:
Own and continuously improve the AML and financial crime transaction monitoring SOPs, keeping them aligned to current regulatory requirements, evolving typologies, and operational reality
Own the feedback loop into Lithic's monitoring engine: partner with your Analytics, Engineering, and Product peers to evaluate alert logic, assess rule and scenario effectiveness, and tune thresholds to reduce false positives while preserving coverage
Lead the testing, deployment, and tuning of agentic transaction monitoring and investigation solutions, including documenting the investigative context the tooling needs to produce repeatable, examiner-ready output
Investigate complex suspicious activity independently and prepare high-quality SARs and UARs; own escalations and the judgment-heavy cases automation cannot close unattended
Supervise and quality-check alert review and investigative output, including AI-assisted output, so decisions hold up to bank partner and regulatory scrutiny
Synthesize monitoring performance data, operational trends, and emerging financial crime risks into actionable program insights, and define and influence AML KPIs and KRIs
Lead governance preparation for relevant oversight forums and support bank partner and exam-readiness deliverables
Train and mentor analysts on investigations, money laundering typologies, and the agentic tooling, so program knowledge scales beyond any one person
What you'll bring:
3+ years of AML/BSA and transaction monitoring experience in fintech, payments, or a bank-partnered environment
Demonstrated ownership of end-to-end AML programs or work streams with limited guidance, including authoring and maintaining SOPs and preparing governance materials
Deep knowledge of money laundering typologies and emerging financial crime trends, with the ability to investigate complex activity and prepare high-quality SARs and UARs independently
Hands-on experience evaluating alert logic and assessing or tuning transaction monitoring rules and scenarios for effectiveness
Comfort working with AI-assisted or agentic tooling, including how to test, tune, document, and defend AI-assisted decisions to bank partners and regulators
Self-starter who can create structure where none exists and knows when to escalate and collaborate
Strong written and verbal communication
Solid grasp of the BSA/AML regulatory framework (USA PATRIOT Act, OFAC and sanctions, SAR requirements)
Nice to Have:
CAMS or CFE (preferred, or willing to obtain)
Experience deploying or tuning AI, automation, or agentic tooling in a compliance or investigations context
Experience with OSINT tooling and SQL or Snowflake for investigative data retrieval
Card issuing, payments, or fintech experience with exposure to sponsor bank relationships
Background in high-risk verticals (MRBs, crypto-adjacent businesses, or similar)
The annual US salary range for this role is $65,000 - $120,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Cluster & Systems Capacity Engineer
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
About the Role:
This role ensures that Backblaze’s storage clusters, compute systems, and network infrastructure scale reliably, cost-efficiently, and ahead of demand. You will build and maintain predictive models, ensure consistent supply and demand alignment, and partner cross-functionally to inform strategic investment and deployment decisions. .
This is a high-impact role within Cloud Operations, directly contributing to service availability, durability, performance, margin optimization, and long-term platform scalability.
Key Responsibilities:
Capacity Planning & Forecasting
Develop and maintain short, medium, and long-term capacity demand and hardware deployment forecasts across storage, compute, and network domains within the platform
Build predictive models that translate business demand signals into infrastructure requirements using historical utilization, growth trends, product sales plans, hardware lifecycle roadmaps, and other key business inputs
Partner with Infrastructure, Production, and Network Engineering teams to align capacity plans with system design and scaling initiatives
Develop and automate forecasting pipelines, simulation calculators and tools, and capacity dashboards to improve data quality, reduce manual analysis, and provide stakeholders clear visibility into platform usage and cluster health metrics
Cluster Performance & Resource Optimization
Monitor and analyze cluster and system-level utilization and performance across CPU, memory, IOPS, and network resources
Adjust deployment plans and recommended configurations in real-time to maintain adequate headroom and system stability in support of delivering a world-class customer experience
Partner with service and platform owners to develop headroom and live buffer policies, optimize hardware BoMs, leverage virtualized orchestration, and reduce product cost
Cross-functional Organizational Alignment
Work in lockstep with Operations and Finance peers to align capacity plans and hardware requirements with capital budgets, cost targets, and financial outcomes
Support strategic optimization initiatives across infrastructure investments, engineering development, and operations processes, contributing to long-term infrastructure strategy and capital planning
Lead efforts to evaluate, procure, and provision requests for new or additional hardware, working with Systems and Network Engineering, SRE, NOC, and Data Center Operations teams to identify and deliver optimal solutions
Maintain alignment with Product and Sales to support customer onboarding, growth, and demand variability
Communicate complex capacity and infrastructure insights clearly to technical and non-technical stakeholders
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Systems, Statistics or a related, technical field (or equivalent experience).
3-6+ years of experience in Site Reliability Engineering, Infrastructure Capacity Planning, Systems/Infrastructure Engineering, Production Engineering, Data Center Operations or similar Cloud Operations role
Familiarity and experience working with Cloud Storage infrastructure, particularly highly-available, large-scale distributed systems supporting large amounts of data with high throughput and complex performance requirements
Background in capacity modeling, performance analysis, scenario modeling, and/or infrastructure cost optimization, with an ability to quantify ideas within financial frameworks and forecasts.
Proficiency in database and data analysis tools (preferably Snowflake, Metabase, Grafana, Python, SQL, Prometheus, Victoria Metrics, and Excel/Google Sheets)
Demonstrated deep, creative, and logical thinking complimented by a strong data analysis skillset
Excellent communication and documentation skills, with the ability to share knowledge and explain concepts accurately and concisely
Desire to work on a highly-autonomous team that cares deeply about quality, cost, and the customer experience
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $123,000 - $175,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are hiring a Principal Engineer to help define the technical direction for core product experiences at 1Password.
This is a senior individual contributor role for an engineer who can translate ambitious product strategy into systems that scale technically and operationally. You will drive architecture, engineering standards, and technical direction across the product ecosystem, working across client applications, distributed services, data platforms, and shared infrastructure to build experiences that are secure, reliable, performant, and maintainable.This is not a role scoped to a single team or subsystem. The expectation is organization-level technical leadership: shaping how Product Engineering approaches complex cross-cutting problems, guiding long-term architectural investments, and establishing the technical patterns and operational standards other teams build against.
You will operate across the full lifecycle of product engineering work, from architecture and system design through production operations and long-term evolution. Success in this role requires balancing product velocity with engineering durability, making pragmatic technical tradeoffs, and driving alignment across teams with different priorities and constraints.
You will help evolve the next generation of 1Password’s product architecture, including the responsible integration of AI capabilities into core product experiences. Security and privacy by default, cross-platform consistency, operational resilience, and enterprise-scale reliability are foundational requirements that must be reflected in every architectural decision.
If you want to build systems used daily by millions of individuals and hundreds of thousands of businesses, and solve engineering problems where distributed systems, reliability, usability, security, and intelligent automation all matter simultaneously, this is that role.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have designed and operated large-scale distributed systems where reliability, scalability, maintainability, and operational excellence matter.
- You have deep experience driving architecture and technical direction across multiple teams, organizations, or product domains.
- You have strong systems-thinking instincts and can reason effectively about platform boundaries, distributed systems constraints, developer ergonomics, and long-term technical sustainability.
- You have experience building customer-facing product systems across clients, APIs, distributed services, cloud infrastructure, and data platforms.
- You have experience building or scaling event-driven systems, microservices architectures, or shared platform infrastructure in production environments.
- You have practical experience integrating AI or ML capabilities into production applications and understand the engineering tradeoffs involved in introducing AI into trust-sensitive product experiences.
- You have strong instincts for privacy-preserving and security-conscious system design, including thoughtful handling of telemetry, user data, permissions, and auditability.
- You are effective at driving alignment across teams with different incentives, priorities, and technical perspectives.
- You communicate clearly with engineers, executives, and cross-functional partners, and can explain complex technical tradeoffs in practical terms.
- You are comfortable operating in ambiguity and helping organizations make durable technical decisions before every variable is known.
Bonus points for:
- Experience in identity, authentication, authorization, secrets management, enterprise security, or trust-oriented product domains.
- Experience building large-scale event-driven or multi-region distributed systems in cloud environments.
- Experience building cross-platform applications or shared platform architectures at scale.
- Experience with developer platforms, internal engineering frameworks, CI/CD systems, or large-scale infrastructure modernization initiatives.
- Experience integrating LLMs or AI-assisted workflows into customer-facing SaaS applications.
- Experience with endpoint trust, browser or extension security, enterprise administration workflows, or device posture systems.
- Experience mentoring engineers and raising the engineering bar across organizations through technical leadership and operational excellence.
What you can expect:
- Define architecture and technical direction for core product capabilities spanning clients, distributed services, data platforms, and shared infrastructure.
- Establish engineering standards and reusable architectural patterns for scalable, maintainable, and resilient product systems across Product Engineering.
- Drive long-term technical strategy across critical product areas, balancing immediate delivery needs with scalability, operational excellence, and platform sustainability.
- Partner closely with Product, Design, Security, Privacy, Infrastructure, and Data teams to ensure technical decisions support both customer outcomes and long-term operational durability.
- Guide how AI-powered capabilities are integrated into customer-facing product experiences, ensuring systems are reliable, observable, operationally safe, and aligned with customer trust expectations.
- Define engineering expectations for AI-enabled product systems, including evaluation frameworks, rollout safety, telemetry, fallback behavior, auditability, and operational controls.
- Establish shared platform capabilities and infrastructure patterns that allow teams to build product features consistently across clients, services, APIs, and AI-assisted workflows.
- Influence and drive key architectural decisions around distributed systems design, event-driven architectures, synchronization models, scalability, performance, reliability, extensibility, and platform interoperability.
- Help teams navigate difficult technical tradeoffs, unblock large cross-functional initiatives, and reduce systemic engineering complexity across the organization.
- Raise the operational bar for production systems through stronger reliability practices, observability standards, incident readiness, performance analysis, and engineering discipline.
- Mentor and influence engineers across the organization through technical leadership, architecture reviews, design guidance, and hands-on problem solving.
What success looks like:
Success in this role means Product Engineering can scale product development without sacrificing reliability, maintainability, security, or customer trust. That includes:
- Durable architectural patterns that enable teams to move faster with less duplication and lower operational overhead.
- Product systems that scale reliably across platforms, enterprise environments, and growing customer complexity.
- Engineering teams making more consistent technical decisions with clearer standards and stronger shared foundations.
- AI-powered product experiences that are useful, measurable, trustworthy, and operationally safe.
- Reduced systemic friction across development, delivery, observability, and cross-team coordination.
- Stronger operational resilience, including improved reliability, debuggability, rollout safety, and incident response readiness.
- Technical investments that improve long-term engineering velocity instead of creating organizational drag or platform fragmentation.
USA-based roles only: The annual base salary for this role is between $246,000 USD and $369,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Tokyo
Workplace: remote
ABOUT YOU
We are looking for a Corporate Attorney - Japan who is detail-oriented, proactive, and a collaborative team player to join our international Legal team. The ideal candidate thrives in a fast-paced, highly dynamic environment and brings deep expertise in corporate law, negotiations, and a broad range of commercial agreements. You will mainly serve as in-house counsel for Xsolla's Japan operations, advising on everything from licensing deals and vendor contracts to local HR matters and corporate governance issues.
Strong analytical skills, exceptional verbal communication, and drafting abilities in both Japanese and English are essential. Prior experience in the gaming industry is a significant plus. If you are passionate about enabling business growth while managing legal risk in one of the world's most sophisticated legal markets, we would love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla as the merchant of record to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
• Draft, review, and negotiate a wide variety of commercial agreements, including licensing arrangements, vendor contracts, distribution agreements, and partnership deals
• Advise on Japanese employment and HR matters, including hiring, termination, and compliance with local labor regulations
• Provide corporate governance counsel on entity management, shareholder agreements, and board-level matters specific to Japan
• Manage relationships with and coordinate work of external Japanese counsel across multiple practice areas
• Monitor and advise on regulatory developments in Japan affecting Xsolla's business operations
• Support cross-border transactions and coordinate with global legal teams on multi-jurisdictional matters
• Identify and mitigate legal risks across all Japan business operations
Qualifications & Skills:
• Minimum of 7 years of experience as a corporate attorney, either at a reputable law firm or in an in-house legal department of a company
• Licensed to practice law in Japan (bengoshi qualification or equivalent required)
• Deep expertise in negotiations and drafting across a wide variety of complex agreements and corporate matters, both for Japanese market and worldwide
• Broad experience handling corporate in-house issues, including licensing deals, vendor contracts, and HR/employment matters
• Full professional fluency in Japanese and English, both written and spoken (required)
• Prior experience in the gaming, entertainment, or technology industry preferred
• Salary: $105,000 plus eligible for bonus
• Strong analytical, communication, and interpersonal skills
• Ability to work independently, manage multiple priorities, and operate effectively in a globally distributed organization
• Knowledge and experience with EU Regulation, FinTech, and Privacy Knowledge is preferred.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries (and have since expanded into several other assets). We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs’s Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue to grow the firm. We're fully remote with team members across the US.
About the role
We’re looking for a Solutions Engineering professional to help grow Ondo Finance’s developer ecosystem in the United States. This role will focus on supporting developers, crypto exchanges, and wallet providers working with Ondo’s APIs for minting and redeeming tokenized assets.
You will be a bridge between our engineering, product, GTM teams and external developers, helping partners succeed in building on Ondo while advocating for their needs internally. The role requires a strong technical foundation, the ability to work independently across cultures and time zones, and excellent communication skills.
Responsibilities
Serve as a technical point of contact for developers, exchanges, and wallet partners integrating with Ondo products.
Provide hands-on support to partners on minting, redemption, and integration workflows for tokenized stocks and RWAs.
Create developer-facing resources such as documentation, tutorials, code samples, and FAQ guides.
Foster and grow Ondo’s developer presence in the US
Gather feedback from partners and developers; relay insights to product and engineering teams.
Collaborate cross-functionally with engineering, product, business development, and operations to ensure seamless partner experience.
Represent Ondo at regional hackathons, conferences, and community events when needed.
Requirements
2+ years of experience in Solutions Engineering or related experience (Developer Relations, Developer Support). Web3 experience preferred.
Strong understanding of crypto infrastructure, especially self-custodial wallets, exchanges, and API integrations.
Excellent written and verbal communication skills.
Ability to work independently and thrive in a distributed, multicultural team spanning multiple time zones.
Technical proficiency (software engineering background preferred) — capable of understanding code, debugging integration issues, and communicating with engineers.
Familiarity with tokenized assets, RWAs, or DeFi protocols is a plus.
Nice to Have
Experience working directly with crypto exchanges or wallets on API integrations.
Familiarity with blockchain protocols, smart contracts, or L1/L2 ecosystems.
EVM smart contract debugging experience is a strong plus
What we offer
Competitive compensation including salary, future token rights, and/or equity—designed to reward outstanding talent and contributions.
Full benefits (medical, vision, and dental) and a flexible vacation policy (PTO), recognizing work-life integration.
A small, remote-first team distributed globally—this is a chance to shape our culture and contribute at a pivotal moment in the company’s trajectory.
Work alongside A+ colleagues, including alumni from Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, and Uniswap.
Backed by best-in-class investors, including Pantera Capital, Founders Fund, and Coinbase Ventures.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking a Senior Product Manager to oversee a portfolio of products within the Ondo platform — spanning tokenized equities, fixed income, and investment strategies. You will own product lines end to end: setting direction, translating market and customer needs into clear product proposals, and driving execution across Engineering, Design, BD, Strategy, and Operations. This role sits at the intersection of capital markets and blockchain infrastructure — you will need to understand both the financial products you are building and the technical systems that power them. The ideal candidate brings genuine care for the product, deep familiarity with capital markets structure and participants, and the ability to move fast without sacrificing quality.
Responsibilities
Own one or more product lines within the Ondo platform (e.g., tokenized equities, treasuries, or investment strategies), driving roadmap prioritization and delivery end to end
Lead customer and partner discovery to surface high-value opportunities across tokenized securities, structured products, and related asset classes
Translate ambiguous market and stakeholder needs into structured PRDs with clear requirements, acceptance criteria, and success metrics
Assess feasibility and complexity of new features and product lines in collaboration with Engineering and Solutions Engineering
Build business cases rooted in ROI, risk, and strategic alignment, and secure cross-functional buy-in for go decisions
Represent Ondo credibly with external stakeholders — institutional partners, issuers, distributors — and serve as the product point of contact in those discussions
Define delivery milestones, manage execution to production, and instrument post-launch reviews to iterate based on results
Maintain a prioritized pipeline of product opportunities that continuously feeds the roadmap
Contribute to overall product strategy by bringing capital markets insight, competitive analysis, and ecosystem signal to internal discussions
Requirements
5+ years of full-time product management or founder experience, including end-to-end ownership of shipped products
Meaningful exposure to capital markets — equities, fixed income, funds, or structured products — whether through TradFi roles, fintech, or working closely with institutional clients and partners
Prior experience in a blockchain or crypto-native environment, or working on tokenization, digital assets, or DeFi products
Understanding of how financial products are structured, distributed, and regulated, and the ability to engage credibly with institutional counterparties
Strong customer research skills across qualitative and quantitative methods, with the ability to turn insights into crisp product decisions
Proven track record turning ambiguous requirements into shipped products with measurable outcomes
Excellent communication skills for both external and internal audiences, including logical writing and executive-ready documentation
Solid analytical skills and comfort defining success metrics and using data to guide prioritization and iteration
High ownership, strong organizational discipline, and the ability to operate in fast-paced and ambiguous environments
Based in PT, MT, CT, or ET time zones
Nice to have
Experience working alongside Business Development, Partnerships, or Sales on product-adjacent initiatives
Familiarity with brokerage, exchange, or market-making operations and the systems that support them
Exposure to frontend or UX practices sufficient to collaborate effectively with designers and engineers
What we offer
Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets, including tokenized stocks and ETFs. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Our Front-End / Web team is focused on building web applications and APIs enabling people to access and interact with complex investment products across multiple blockchains (ex. Ethereum, Arbitrum, Solana, Sui, Aptos). The team works on a wide breadth of Ondo products (ex. Onboarding, Mint/Redeem experience for USDY & OUSG (Yield Assets), Tokenized Stocks and ETFs (
Ondo Global Markets
), Portfolio Experience, Bridge, Flux Finance).
You’ll be joining a small but fast-growing team with a wide breadth of responsibilities, working across the stack to execute on new features and products. You’ll do this while maintaining a high level of technical excellence in our code quality and delivered solutions. Due to the nature of our blockchain-enabled RWA investment products, you will have the opportunity to help us build at the forefront of web2 <> web3 experiences to usher in the next big wave of on-chain capital.
Responsibilities
• Design and implement user-friendly interfaces that provide seamless and secure user experiences for interacting with on and off-chain data.
• Integrate and develop web3 libraries and frameworks to enable interaction with blockchain networks, including wallet connections, smart contract interactions, and transaction management. Prior experience in web3 is strongly preferred, but not required for fast, eager learners.
• Optimize front-end code for performance, ensuring fast load times and smooth interactions, while considering the unique challenges of blockchain data retrieval and integration.
• Collaborate with cross-functional teams, including Product and Design, to understand project requirements and translate them into technical specifications.
• Define and build API endpoints and services required for front-end functionality, ensuring efficient communication between front-end and back-end components.
• Implement external system integrations that support our web applications and operations team.
• Assist in the evaluation and integration of third-party libraries, tools, and frameworks that can streamline the development process and improve the overall quality of the product.
• Stay up-to-date with the latest advancements in Web3 and blockchain technologies, and proactively suggest improvements to enhance the user experience and technical architecture.
• Participate in code reviews and contribute to a culture of ownership, collaboration, and technical excellence
Requirements
• 4+ years of software engineering experience contributing to production codebases in
Node.js/React/Javascript
(Typescript)
• 1+ years of experience or demonstrated interest (side projects) in developing decentralized applications
• Based in PT, MT, CT, or ET time zones
• Bachelor's degree or significant coursework in Computer Science, Engineering, or a related technical field
• Ability to work effectively in a fast-paced, dynamic environment with changing needs and requirements
• Solid fundamental knowledge of web application, API, and web3 development
• A dedication to continuous learning and a commitment to best practices across the whole technology stack
• A strong team player with excellent communication skills both written and verbal
• An Engineering generalist who is excited to learn new things and share their knowledge with his/her team
• Demonstrated interest in crypto — building, investing, yield farming, minting, voting, or whatever excites you in the space
Nice to haves
• 1+ years of experience building crypto-native / web3 projects deployed on an EVM mainnet — especially using React, Node, and JavaScript (TypeScript); experience in DeFi, Solidity, TheGraph, serverless, cloud infrastructure (AWS), testing, or security are a plus
What we offer
• Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
• Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
• Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap.
• Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Remote (US)
About the Role
As a Senior Blockchain Engineer at Ondo, you will own the design of our smart contract
systems
- not just the contracts themselves, but how they're deployed, secured, monitored, and managed across their entire lifetime, and how they connect to the people and products that depend on them.
You'll design secure, efficient, and scalable smart contract solutions across many blockchain ecosystems powering Real World Asset (RWA) tokenization. But the harder and more important part of this role is everything around the contract: keeping it secure from deploy through every day it's live, building tooling that lets non-technical teammates safely view and manage on-chain state, and creating automated systems that take manual, error-prone work off the table.
You'll think about how a smart contract design decision ripples outward, to the web app, to the teams operating the system day to day, and ultimately to our end users. You'll collaborate with product, legal, compliance, web, and ops to make sure contracts are technically sound, regulatorily aligned, and genuinely operable by the teams who rely on them day to day. Throughout, you'll favor simple, elegant designs that let us move quickly
and
safely.
This is a unique opportunity to shape the future of finance by building the systems that bring real-world assets on-chain, and by making those systems something a whole organization can build on with confidence.
Responsibilities
Smart Contract System Design:
Architect entire smart contract systems for Ondo's evolving product suite — covering new chain deployments, novel DeFi interoperability and bridging solutions, and DeFi protocols — with security, operability, and long-term maintainability designed in from the start.
Lifecycle Security & Operations:
Own contract security not just at deploy but across the full lifetime of the system — including upgrade safety, administrative controls, and the operational guardrails that keep things safe as they evolve.
Tooling & Automation:
Build tooling and automated systems that let non-technical teammates safely view, monitor, and manage contracts without writing scripts or touching raw chain operations directly.
Cross-Functional Integration:
Connect smart contract design to the rest of the product — helping the web team integrate cleanly, helping operational teams monitor and manage without direct scripting, and ensuring design decisions flow sensibly through to end users.
Technical Leadership:
Serve as tech lead and subject matter expert for blockchain projects, guiding the engineering team toward high-impact, scalable solutions and making sound technical decisions aligned with long-term goals.
Requirements
Based in PT, MT, CT, or ET time zones.
Excellent technical and non-technical communication skills, verbal and written.
Bachelor's degree in Computer Science, Engineering, or a related technical field.
5+ years of software engineering experience.
3+ years in blockchain engineering, ideally from another DeFi protocol live on multiple chains.
Strong competency with Solidity; exposure to non-EVM smart contract languages a plus — particularly Solana.
Demonstrated ability to design
systems
, not just contracts — including tooling, automation, security across the contract lifecycle, and the integration points between contracts, applications, and operational teams.
Proven results building and scaling a DeFi protocol.
Python and/or TypeScript experience preferred (for building tooling and automation).
Strong technical grasp and excellent judgment on task prioritization.
Strong emphasis on understanding the "why" behind requirements and a commitment to defining the "minimum scope."
What we offer
•Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation.
•Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
•Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices.
•A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
•Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
THE MISSION
The Foundry is ClickUp's internal AI innovation lab — embedded inside GTM Systems and accountable for turning AI capabilities into production-grade, internally deployed products that make every GTM function faster and smarter. We build the infrastructure that powers AI-first work across Sales, Marketing, Post-Sales, and Revenue Operations.
As the Senior Software Engineer on this team you will own the technical delivery of our MCP server platform, agent orchestration layer, and internal tooling — shipping production systems used daily by hundreds of ClickUp employees, and scaling your own throughput by treating AI tools as first-class engineering collaborators.
WHAT YOU'LL OWN
MCP SERVER PLATFORM
- Design, build, and operate Model Context Protocol servers that expose CRM, ticketing, analytics, and communication data to AI agents across the GTM stack
- Implement Okta PKCE authentication flows and RBAC policy enforcement so agents access only the data they're authorized to touch
- Maintain deployment infrastructure on AWS (Bedrock, Lambda, ECS, API Gateway) and contribute to GCP workloads where applicable
- Own observability: structured logging, distributed tracing, latency SLOs, and on-call runbooks for every production server
AGENT ORCHESTRATION & AI-NATIVE PRODUCTS
- Build and maintain multi-step autonomous agents that execute end-to-end GTM workflows — lead qualification, deal room assembly, onboarding automation, support triage, and more
- Architect prompt engineering frameworks, tool-call schemas, and agent evaluation harnesses that make AI behavior predictable and auditable
- Integrate with LLM providers (Anthropic, OpenAI, AWS Bedrock AgentCore) and maintain version-pinned, cost-tracked model configurations
- Deliver AI-powered internal applications (web apps, CLI tools, Slack integrations) that non-technical GTM stakeholders use without friction
GTM PLATFORM ENGINEERING
- Own full-stack feature delivery across TypeScript/Node.js backends and React/TypeScript frontends for internal tooling
- Write Python automation scripts, ETL pipelines, and data transformation layers that feed GTM analytics and AI context
- Collaborate with Systems Engineering and GTM Engineering teams on cross-cutting API standards, data contracts, and integration patterns
- Conduct code reviews, establish engineering standards, and actively mentor junior engineers toward higher leverage
AI-NATIVE DEVELOPMENT PRACTICE
- Use AI coding assistants (Claude, Cursor, GitHub Copilot) as primary engineering accelerators — not supplements — to ship at a pace that punches above a single engineer's weight
- Document AI usage patterns, prompt templates, and agentic workflows so the team's collective throughput compounds
- Stay current on MCP protocol evolution, agent frameworks (LangGraph, CrewAI, custom), and emerging LLM capabilities; bring back what matters
REQUIRED QUALIFICATIONS
- 5+ years of professional software engineering experience with production systems
- Expert-level TypeScript and Node.js — idiomatic, typed, testable server-side code
- Strong Python — automation scripts, data pipelines, and scripting for AI/ML tooling
- Meaningful AWS deployment experience: Lambda, Bedrock, ECS/Fargate, API Gateway, IAM, Secrets Manager, CloudWatch
- Demonstrated experience integrating with LLM APIs (OpenAI, Anthropic, AWS Bedrock, or equivalent) and shipping AI-powered features to real users
- Solid foundation in REST API design, OAuth 2.0 / OIDC authentication, and secure credential management
- Experience with CI/CD pipelines, infrastructure-as-code (Terraform, CDK, or SAM), and cloud cost awareness
- Clear written communication: design docs, ADRs, and runbooks that others actually read
- Track record of using AI tools (LLM assistants, copilots, agentic workflows) as a genuine productivity multiplier — not a gimmick
STRONGLY PREFERRED
- Hands-on experience with MCP (Model Context Protocol) — building servers, defining tool schemas, or operating multi-server agent environments
- GCP experience (Cloud Run, BigQuery, Cloud Functions) to complement AWS work
- Salesforce, HubSpot, or other CRM API integration work — understanding GTM data models is a significant advantage
- React or Next.js front-end capability to ship internal dashboards and tooling without hand-offs
- Familiarity with agent orchestration frameworks: LangGraph, AutoGen, CrewAI, or custom orchestration patterns
- Experience in a GTM Systems, RevOps, or Sales Engineering context
- Okta / identity provider integration work (PKCE flows, SCIM, token management)
HOW WE OPERATE
The Foundry runs on three principles that every team member is expected to embody:
- Ownership — You own the full lifecycle of what you build: design, delivery, observability, and iteration. We don't have a separate ops hand-off.
- Velocity — We ship to production in days, not quarters. AI tools are how we maintain that pace without sacrificing quality.
- Atomicity — Every deliverable is a discrete, composable unit — an MCP server, an agent, an API. Nothing we build requires everything else to work.
WHO THRIVES HERE
This role is a strong fit if you are genuinely excited to work at the intersection of AI infrastructure and internal product — not just as a user of AI, but as someone building the layer that makes AI useful for an entire go-to-market organization. You are comfortable with ambiguity, you default to shipping, and you see every piece of internal tooling as a product that deserves operational discipline.
This role is not a fit if you need heavily defined requirements before starting work, prefer long planning cycles to iterative delivery, or view AI tools as optional extras rather than core to how you operate.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
ГибридSan Francisco, CA; Remote (US); New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorСША; However, candidates must be located in the United States
УдалённоRemote - US
УдалённоRemote (United States | Canada)
УдалённоTokyo
УдалённоRemote (US); The role requires a strong technical foundation, the ability to work independently across cultures and time zones, and excellent communication skills; Ability to work independently and thrive in a distributed, multicultural team spanning multiple time zones
УдалённоseniorRemote (US); Based in PT, MT, CT, or ET time zones
УдалённоseniorRemote (US); Based in PT, MT, CT, or ET time zones
УдалённоseniorRemote (US); Based in PT, MT, CT, or ET time zones
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com