Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $102,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The IT & Security Team
The Information Security function operates independently under our Legal team and owns everything that keeps the OpenZeppelin organization secure. That means managing our Security, Privacy & IT Program end-to-end: our SOC 2 and ISO 27001 posture, vendor and privacy risk, incident response, our bug bounty programs, and the identity, endpoint, and access systems the whole company depends on. It is also the team our customers meet during security diligence. As our enterprise relationships deepen, increasingly with banks and other regulated institutions, our own program must be as credible as the security we deliver to customers.
Today that program is established and audit-ready. The next chapter is turning it into an enterprise-grade security function that stands up to the scrutiny of the most demanding enterprise customers, partners, and regulators, while safely accelerating our adoption of AI across the company.
What you'll be doing
You will own the strategy, design, and continuous maturation of OpenZeppelin's Information Security Program, and be accountable for managing the team executing it. You can issue-spot security and privacy risks before they materialize, explain the principles behind security and compliance controls to auditors and enterprise security teams, and calibrate our security program proportionate to risk.
IT and infrastructure:
Oversee identity and access management, provisioning and onboarding/offboarding, end-user security (MDM, endpoint protection, security training), physical security, disaster recovery, business continuity, and data backup, using automation and AI-powered workflows to make IT and security operations scale faster than headcount.
Strategy, governance and budget:
Set the strategic direction, multi-year roadmap, and risk posture of the Information Security Program; deliver on department OKRs; and own the IT and technology budget, with ultimate responsibility for technology procurement.
AI security and governance:
Own the secure adoption of AI across the company: evolve our AI governance framework, review and approve AI tools and agentic workflows, and secure our agentic infrastructure (identity, least-privilege tool and data access, secrets handling, monitoring, auditability). Manage frontier model providers as critical vendors, covering security and data-handling diligence, retention and training-use commitments, DPAs and subprocessor flow-downs. Meet emerging obligations such as the EU AI Act, so we can make transparent, defensible commitments to enterprise customers about how our products and internal AI usage handle their data.
Compliance, audit and enterprise trust:
Own our audit, certification, and attestation strategy and execution (penetration testing, SOC 2 Type 2, ISO/IEC 27001, successor frameworks) alongside internal security audits; run a third-party and vendor risk management program; and serve as the external face of our security program with customer security teams, regulated financial institutions, and auditors.
Privacy and data governance:
Maintain a comprehensive data map of how data flows into, through, and out of the organization, including flows to model providers and through agentic workflows, with data classification, records of processing, and a vendor/subprocessor inventory. Own privacy compliance in partnership with Legal: GDPR, CCPA/CPRA, DPAs and contractual security commitments, and privacy-by-design reviews of new products and features.
Security operations and incident response:
Own the incident response program end-to-end, including playbooks, tabletop exercises, post-incident reviews, and breach-notification obligations in partnership with Legal. Manage our bug bounty programs, and partner with development teams to embed security best practices in the SDLC and our software offerings.
You have
10+ years of Security and IT experience, including 3+ years leading a IT Security and GRC function (not solely IT operations) in a high-growth tech company, with demonstrated ownership of strategy, not just execution.
A demonstrated trajectory toward CISO: you have owned a security program end-to-end, presented to executives or boards, and can articulate the "why" behind every control you have implemented.
Experience securing or governing AI/LLM-enabled products or enterprise AI adoption including agentic systems and third-party model-provider risk, with an ability to apply privacy and data-protection laws and practices (e.g., GDPR, CCPA/CPRA) in the AI context.
Nice to have
5+ years working in blockchain or a FinTech with an enterprise client base (e.g., financial services), including navigating rigorous third-party security diligence.
Logistics:
Our interview process takes place on Google Meet or Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Leadership Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior or Staff Backend Engineer with the
Database Excellence group
, you'll build and evolve database automation and PostgreSQL as a service capabilities for GitLab. The level will be determined during the hiring process. You'll use Go to automate the full lifecycle of PostgreSQL across GitLab's infrastructure, making database operations safer, more consistent, and easier to scale for databases that sit behind high-throughput, always-on internet services. You'll work closely with partner teams to shape how GitLab provisions and manages PostgreSQL in a fully remote, highly collaborative environment.
Some examples of our projects:
SQL Traffic Replay Tooling
, which validates upgrades and changes against real production workloads.
PostgreSQL as a Service Platform
, which provides standardized, automated provisioning and lifecycle management for internal product databases.
PostgreSQL Major Version Upgrade Automation
, which supports safe, repeatable major upgrades at GitLab.com scale.
What you’ll do
Design, build, and maintain Go-based automation that manages the full PostgreSQL lifecycle, including provisioning, configuration, upgrades, failover, scaling, and decommissioning, reducing reactive operational work that currently takes more than 80% of the team's time.
Build automation that works across infrastructure-as-code tooling and cloud infrastructure, and evaluate operator-based approaches as the platform evolves.
Use AI agents as a regular part of building and operating services, including implementation, review, and reducing repetitive work, while keeping the context agents need in the repository so the whole team can build on it.
Build for internet scale by designing automation and services for high-throughput, always-on production workloads, where GitLab.com traffic sets the bar for correctness, latency, and availability.
Integrate compute, storage, networking, identity and access management, and managed data services across cloud providers into one coherent PostgreSQL platform instead of creating bespoke setups for each database.
Build GitLab's PostgreSQL as a service platform to replace bespoke database setups with standardized, automated provisioning and lifecycle management, so supporting more databases doesn't require growing the operations team at the same rate.
Collaborate closely with product management, infrastructure, software delivery, and other engineering teams to design and ship high-performing solutions.
Research, design, and implement improvements to PostgreSQL performance, scalability, and data health, helping maintain more than 8 months of operational runway for all critical database saturation points.
Review database automation and Go changes from other engineers and contributors, with attention to safety, maintainability, and performance.
Document automation practices, PostgreSQL operational patterns, and guidance that helps engineers use and contribute to the platform.
Build safe, repeatable automation for PostgreSQL major version upgrades at GitLab.com scale, validating changes against real production traffic before rollout.
Operate what you build in production from end to end, using production feedback to guide each iteration.
What you’ll bring
Professional software engineering experience working with PostgreSQL in large, complex production environments, including experience building or operating a database-as-a-service product.
Proficiency with Go, including designing, implementing, testing, and reviewing backend services.
Experience developing Kubernetes operators, controllers, or similar automation for the lifecycle of stateful services, especially databases. Kubernetes experience is one way to demonstrate this skill, but isn't required; comparable experience building database or infrastructure automation is welcome.
Comfort with infrastructure as code and core database operations concepts such as high availability, replication, backups, and system-level performance trade-offs.
Familiarity with Ruby is a plus but isn't required. Much of GitLab's application codebase uses Ruby on Rails, and being able to read it helps when designing automation that application teams depend on. We’ll expect you to become comfortable with it on the job, not on day one.
Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.
Self-directed work style with effective organizational skills, the ability to manage priorities as a "manager of one," and alignment with GitLab's values of transparency, collaboration, inclusion, and open source contribution, as well as its
operating principles
.
Ownership of the technical direction for a major initiative such as the PostgreSQL as a service platform, turning an ambiguous problem into an architecture and a sequenced plan that several engineers can execute in parallel.
Influence beyond the team, setting the patterns other engineers follow, partnering with sibling database, infrastructure, and platform teams, and growing engineers through design reviews and mentorship.
About the team
The
Database Excellence group
keeps GitLab’s databases running reliably through proactive health management, operational excellence, and strategic enablement. We maintain operational runway by identifying and addressing saturation points, operate infrastructure through automated and scalable processes, and provide tools and frameworks that help teams build features sustainably. Our primary focus is GitLab.com, and we're expanding our scope to provide database health frameworks and tooling that benefit self-managed customers as well.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York
Workplace: Hybrid
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
This role is Hybrid - New York.
ROLE
Morpho's largest enterprise partners are live integrations with significant untapped growth potential. This role embeds inside a flagship partner organization, builds relationships from PMs to executives, and inserts Morpho into the partner's product roadmap. Success is measured on revenue and active loans generated by the account.
RESPONSIBILITIES
- Own relationship management for a flagship enterprise partner, building relationships with PMs, executives, and teams across the organization to grow the account and protect it from churn
- Run a recurring meeting cadence with the partner's product teams, including quarterly reviews with executives, to align objectives and keep joint priorities moving
- Make the commercial and product case to PMs that integrating loans grows their revenue, improves their product, and benefits their users, so Morpho earns a place on their roadmap
- Track product data to identify growth levers, such as rolling products out to new jurisdictions or running activation campaigns, and turn them into quantified expansion plays
- Map the incentives of the different players inside the partner organization and use that understanding to unlock decisions
- Spend consistent in-person time with the partner's teams in New York so relationships run deep across the organization, not through a single contact
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
Fully onboarded on a flagship account: you understand the current integration, its performance data, and the history of the relationship, and you have mapped the organization, its decision makers, and their incentives. You have met the key PMs in person and established yourself as Morpho's primary point of contact.
FIRST 3 MONTHS
You have drafted a full account strategy with the CEO: growth thesis, expansion opportunities across existing and new products, blockers, and a 12-month roadmap. A recurring cadence is running with the partner's product teams, and you have identified 2-3 quantified expansion plays and begun pitching them to the relevant PMs.
FIRST 6 MONTHS
Morpho features on the partner's product roadmap, with at least one expansion play committed or shipped and measurable growth in revenue and active loans against your starting baseline. Executive relationships are established, quarterly reviews run as standard cadence, and you are trusted internally as the voice of the account.
MUST HAVE SKILLS & EXPERIENCE
- Experience navigating and selling into large organizations, for example through a top-tier consulting background or an enterprise-facing operating role
- Strong relationship builder across levels, from PMs to executives
- Product-minded: able to insert yourself into a roadmap and argue the commercial and product case for integrating loans
- Data-driven: comfortable tracking product metrics and spotting expansion opportunities like new jurisdictions or activation campaigns
- Crypto native: credible in front of PMs at major crypto and fintech platforms
- Comfort operating in fast-changing, ambiguous contexts
- Strong ownership and autonomy: doesn't wait to be told
- Clear and crisp async communication
- Team-first mindset, low ego
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Singapore
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success.
This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact.
WHAT YOU WILL DO
CUSTOMER SUCCESS OWNERSHIP
- Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions.
- Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs.
- Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction.
- Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns.
- Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap.
- Develop and deliver customer training, enablement programs, and best practices to drive adoption.
- Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics.
STRATEGIC CUSTOMER GUIDANCE
- Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes.
- Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production.
- Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes.
- Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions.
CROSS-FUNCTIONAL COLLABORATION
- Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives.
- Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value.
- Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment.
- Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention.
- Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams.
- Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences.
- Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success.
- Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential.
- Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
Location: Lisbon, Portugal
About the Role
iCapital is seeking an Assistant Vice President or Vice President to join its Fund Finance team, focusing on private capital feeder fund accounting and administration. This hands-on role will work closely with third-party administrators, fund sponsors, clients, and internal teams to ensure accurate and timely accounting, investor reporting, and operational deliverables.
Responsibilities
Partner with third‑party administrators to ensure timely completion of monthly valuations, accurate general ledger entries, and investment valuations in accordance with fair value accounting principles.
Review fund expenses and accruals against approved annual budgets, identify variances or outliers, and propose appropriate adjustments.
Review investor allocations to ensure profits, losses, and fees are calculated in accordance with partnership operating agreements.
Review and approve cash movements and reconcile data between iCapital systems and external service providers.
Review and approve capital activity notifications and statements.
Coordinate with internal and external stakeholders to investigate and resolve accounting or reporting discrepancies.
Monitor compliance with governing fund documents and escalate issues as appropriate.
Serve as a primary Fund Finance contact for fund sponsors, responding to inquiries and communicating key deliverables, timelines, and dependencies.
Manage team deliverables and promote accountability, operational excellence, and continuous process improvement.
Qualifications
Bachelor’s degree in Accounting, Finance, or a related field.
At least five years of experience in fund accounting, fund operations, asset management, or a related financial-services role.
Big Four accounting or audit experience is a plus.
Experience with alternative investment fund administration and operations is strongly preferred.
Solid understanding of capital activity, investor allocations, fee structures, and partnership accounting.
Strong attention to detail, with the ability to maintain a broader strategic perspective.
Highly organized and able to manage multiple priorities in a fast-paced environment.
Demonstrated ability to monitor team performance, drive deliverables, and foster accountability.
Willingness to learn and adapt within an evolving business and regulatory environment.
Passion for using technology and automation to improve operational efficiency.
Proven ability to work independently while collaborating effectively across functions.
Strong verbal, written, and interpersonal communication skills.
High level of integrity and professionalism.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 4 days a week with the flexibility to work remotely 1 day ( Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer with the
Database Excellence group
, you'll build and evolve the data frameworks and tooling that keep GitLab's application datastores scalable, healthy, and safe across both GitLab.com and thousands of self-managed instances. A primary focus for this role is building proactive data growth controls for GitLab.com, including retention and lifecycle management frameworks, enforcement of retention policies at schema-change time, and tooling that keeps database growth sustainable as AI-driven development accelerates how quickly data accumulates. You'll help teams across GitLab reason confidently about data architecture, placement, and lifecycle management, while proactively identifying saturation points in our GitLab.com infrastructure and driving corrective actions with partner teams. With the team's recent move into the Data Engineering organization, you'll also shape new scalability and data health features for self-managed customers, working hands-on with PostgreSQL and Ruby on Rails in a fully remote, highly collaborative environment.
Some examples of our projects:
Data Growth Controls (retention enforcement and data lifecycle management)
SQL Traffic Replay Tooling
Background Operations Framework
What you'll do
Develop and iterate backend features and data frameworks that make it safe and efficient for GitLab teams to work with data at scale across SaaS and self-managed deployments.
Design and build data retention and lifecycle management frameworks, including retention policy enforcement, bulk data removal tooling, and automated identification of tables that need retention policies.
Build shift-left guardrails, such as static analysis checks and schema-change-time enforcement, that catch unsustainable data growth patterns before they reach production.
Collaborate closely with product management, UX, frontend, infrastructure, software delivery, and analytics teams to design and ship high-performing solutions
Review and improve database-related changes from other engineers and community contributors, ensuring data integrity, safety, and performance across all deployment scenarios.
Design, build, and maintain tooling such as SQL traffic replay and background operations frameworks to proactively surface and address scalability and performance issues.
Research, design, and implement improvements to data retention and lifecycle management, database performance, scalability, and data health, including areas like soft delete strategies and database migration testing.
Document database best practices, patterns to avoid, and data architecture guidance to enable developers to make informed decisions.
Develop proactive tooling and guardrails that help developers detect and remediate potential performance and data issues early in the development lifecycle.
What you'll bring
Professional software engineering experience working with PostgreSQL in large, complex production environments, including high availability solutions with automatic failover and zero-downtime data migrations as well as managing large or fast-growing datasets through approaches such as data retention, archiving, partitioning, or lifecycle management.
Proficiency with Ruby on Rails or another Ruby framework, including designing, implementing, and reviewing backend features.
Ability to reason about software design, algorithms, and performance trade-offs at a system level.
Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.
Self-directed work style with effective organizational skills and the ability to manage priorities as a "manager of one".
Alignment with GitLab's values, including transparency, collaboration, inclusion, and contribution to open source.
Openness to learning and applying new tools and approaches, including transferable experience from related data, infrastructure, or developer tooling domains.
Willingness to participate in our
tier 2 dabase on-call rotation
in your time zone.
The
Database Excellence Group
is a remote, agile backend team that builds and maintains the frameworks, patterns, and tooling that enable GitLab teams to work confidently with data at scale across all application datastores. As part of the broader Data Engineering organization, we focus on data scalability, health, and developer enablement for both GitLab.com and thousands of self-managed deployments, collaborating closely with infrastructure, software delivery, and analytics stages to ensure data changes are safe, performant, and compatible across diverse environments. We are independent, self-organized contributors, and we collaborate asynchronously across regions. We are currently expanding our mission from proactively identifying and addressing saturation points in GitLab.com infrastructure to also delivering scalability features and data health initiatives to self-managed customers.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Anywhere in Belgium
Alan is looking for dedicated GPs in Belgium to help transform Healthcare together! 🌟
🐼 WHO WE ARE
Alan is not just a health insurance company; we are the health partner, dedicated to the physical and mental well-being of our members every day. Since our establishment in 2016 in France, we have expanded our services to three countries (🇫🇷, 🇧🇪, 🇪🇸) and proudly support more than 500,000 members.
Our innovative approach places equal emphasis on prevention and treatment, making healthcare more accessible and holistic.
🇧🇪 OUR SERVICES IN BELGIUM
Today we offer two services in Belgium for which we are looking for motivated family physicians:
- Teleconsultations: Connect with our members via video call and offer medical advice from the comfort of your own home or practice.
- Medical Chat: Engage with our members via our medical chat service, available 7 days a week, from 9 a.m. to 9 p.m. You will provide fast, accurate and personalized medical advice within a 4-hour response time. So our members get the advice, when and where they need it.
GPs can apply for either service. It is not necessary to do both.
⭐ WHY WORK FOR ALAN?
- Innovative Healthcare: Be at the forefront of healthcare innovation, making healthcare more accessible and working with cutting-edge technologies.
- Professional growth : discover new and innovative ways to help your patients
- Online & Flexible Terms: Enjoy the flexibility to work from the comfort of your own home or practice, with a schedule that fits your needs as a primary care physician. A perfect complement to your existing practice!
- Competitive Compensation: We offer competitive and market based compensation.
- Team of healthcare professionals: Join our dedicated team of healthcare professionals..
🤩 REQUIREMENTS
- Certified General Practitioner: with a 003 or 004 RIZIV/INAMI number and experience in patient care.
- Language Skills: Proficiency in Dutch required + either English or French
- Digital Skills: Familiar with the use of digital tools.
- Empathy & Communication: Excellent communication skills and strong empathetic approach to patient care.
- Licensed Software: Must possess licensed prescription and attestation software.
OUR RECRUITMENT PROCESS
The recruitment process consists of two stages. Each stage will provide an opportunity for you to ask questions as we want to ensure the best fit for both you and Alan.
The first interview will be with the Health Professional team coordinator at Alan, and will last approximately 30 minutes. The purpose is to get to know each other, clarify the project, and determine if your profile aligns with our needs.
The second interview (~45 minutes) will be with our Medical Lead (General Practitioner). The goal is to discuss a clinical case, and your clinical experiences and knowledge.
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
JOB DESCRIPTION
The Role
As an Enterprise Technical Account Manager (TAM) at Checkout.com http://Checkout.com, you are the technical heartbeat of our most strategic merchant relationships. You're more than a problem-solver; you are a payment performance consultant, an incident commander, and a trusted partner who ensures our largest merchants thrive on our platform. Your technical expertise and strategic guidance will directly impact their success and drive the growth of our business.
What You'll Be Doing
Strategic Growth & Performance
- Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.
- Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products.
- Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.
Technical Ownership & Delivery
- Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure.
- Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
- Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.
Merchant Advocacy & Enablement
- Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap.
- Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.
QUALIFICATIONS
- 4+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
- A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
- Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
- A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.
What makes you stand out:
- Solid understanding of the end-to-end payment lifecycle, from authorization to settlement.
- Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.
- Direct experience with the MENA payments ecosystem, including knowledge of key local payment methods (Mada, NPG, KNET, Fawry, Benefit, etc.)
- Fluency in Arabic is an advantage.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Amphoe Mueang Chiang Mai, Thailand
Workplace: none
The Senior Software Development Team Coordinator (Thailand) is the operational right hand of the Thailand Team Leader within the Sitebuilders Chiang Mai team. This role supports the Team Leader to operate at a strategic and technical level — by owning the people rhythm and day-to-day operational layer of the Thailand hub. The Software Development Team Coordinator reports directly to the Thailand Team Leader and works in close partnership to ensure strong team operations, delivery consistency, and people development across the Thailand hub. This role is not intended to act as a buffer between the Team Leader and the team, but rather as a strong operational partner who increases the effectiveness of both. Success in this role is measured by the health and performance of the team, as well as by the Team Leader’s ability to focus on high-impact strategic and technical responsibilities.
Responsibilities
People Leadership & Team Development
• Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader.
• Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader.
• Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction.
• Lead onboarding coordination for new Thailand-based hires, ensuring a smooth transition into the team's ways of working.
• Build and reinforce a team culture of ownership, initiative, and continuous improvement — consistent with the Team Leader's vision for the team.
Delivery & Operational Coordination
• Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities.
• Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system.
• Compile and deliver structured monthly reports to upper management layers detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues. Every identified issue, bottleneck, or risk must be accompanied by a concrete, actionable remediation plan to improve and resolve the situation dynamically.
• Oversee accurate time logging and estimation integrity across the team (including for the Deputy role itself).
Technical Contribution & Stability Support
• Assist the Front-End Team Leader in identifying potential personnel or project risks and help formulate contingency plans.
• Support the Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes.
• Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions. While this role is not the primary technical authority, it is expected to operate confidently and effectively within technical conversations.
• Act as a first-level escalation point for day-to-day operational and process questions, resolving escalations before it reaches the Team Leader.
• Uphold UXM documentation requirements and Definition of Done compliance within the team.
Hiring Support
• Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style.
• Assist in scoping role requirements in coordination with the Team Leader.
Requirements
Experience:
At least 2 years of experience in a people management or team coordination role in a tech team.
Preferred Qualifications: Familiarity with Front End frameworks and web technologies (HTML, CSS, JS (React, Angular etc.)). We value the ability to translate technical constraints into project timelines, ensuring you can accurately assess scope and complexity during the planning phase.
• Genuine people leadership instinct — you find energy in developing others, you notice when someone is struggling before they say it, and you handle sensitive conversations with care.
• Organized, dependable, and calm under pressure — the team should feel steadier because you are in the room.
• High level of initiative, ownership, and leadership mindset.
• Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed.
• iGaming or SaaS platform experience is an advantage.
Here's what we offer:
· Start with 20 days of annual leave, with 2 additional days added each year (up to 30 days by your fifth year with us), along with 13 public holidays per year.
· Enjoy a flexible hybrid work schedule after your first three months with us.
·
Support for New Parents:
- 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
- 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
Benefits & Perks:
· Monthly meal allowance
· Medical Subscription and Annual Physical/Medical check-up.
· Access online learning platforms like Udemy for Business and a budget for external training.
· Gym allowance.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
Location: Saudi Arabia; Oman; Kuwait; Dubai, UAE; Amman, Jordan
Workplace: remote
We’re running a short video data collection project for one of our clients. We’re looking for native Arabic speakers across multiple Arabic-speaking countries and dialects to record a 15–20 second video, speaking naturally in Arabic and looking directly into the camera. The videos collected will be used to help train and evaluate an AI model that distinguishes real, human-recorded video from AI-generated (synthetic) video.
Project Details:
Start Date: ASAP
Duration: 1 session
Commitment: 1 hour.
Job Type: Freelance
Primary Location: Malaysia/Oman/Kuwait/Jordan/Türkiye/UAE/Saudi Arabia/Qatar (Remote)
Language/Dialects: Gulf Arabic
Pay Rate: $4.00-$15.00 (Depending on country location)
Eligibility
18 years of age or older.
Native Arabic speaker (self-identified). You may be asked to complete a brief screening step to confirm your dialect before your submission is finalized.
What you’ll do
Record a single 15–20 second video in your native Arabic
dialect
.
Speak naturally (no script). Suggested prompts: briefly introduce yourself, mention where you live, or talk about an interest/hobby.
Look directly at the camera the whole time.
After recording, answer a few short questions about yourself (e.g. age range, country, dialect) to help us organize the dataset.
Recording specifications (must meet all to be accepted)
Video quality: 1080p or higher
Length: 15–20 seconds
Framing: Head-and-shoulders, face centered and fully visible
Lighting/background: Well-lit face (no harsh shadows), plain/neutral background
Expression: Neutral/relaxed while speaking naturally
Audio: Clear speech, no background noise, music, or echo
Orientation: Portrait or landscape acceptable (hold steady, no shaky footage)
Environment: Quiet indoor setting preferred
Prohibited: Filters/beauty modes, sunglasses, hats/hoods, face coverings, headphones/earbuds, watermarks, stickers, borders, other people/pets in frame
Your Privacy
Before you begin, you’ll be asked to review and accept a consent form explaining how your video and any information you provide will be used, stored, and who it will be shared with.
УдалённоSaudi Arabia; Oman; Kuwait; Dubai, UAE; Amman, Jordan
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As an SSC Training Manager, you will oversee the training efforts within our Shared Service Centre Team, ensuring that all training programs are aligned with global standards while addressing local needs. You will manage the SSC Training Team, track KPIs, and ensure the successful rollout of global learning initiatives. If you are eager to make a difference in how teams are trained and onboarded, this role is perfect for you.
Essential Duties and Responsibilities
Team Management:
Manage and lead Training Leads and Training Specialists to ensure effective execution of training programs.
Oversee the development and performance of the Training Team, ensuring all trainers are equipped to meet local and global objectives.
KPI Tracking and Development:
Track and report on the relevant Training KPIs to ensure the effectiveness of training programs and drive continuous improvement.
Analyze training performance data to identify areas for enhancement and drive strategic changes based on those insights.
Train-the-Trainer Certification:
Implement and track the Train-the-Trainer certification process, ensuring trainers are prepared to deliver high-quality learning experiences.
Ensure trainers are certified and maintain ongoing competency through continuous evaluation.
Learning Strategy Development:
Manage high-volume, cohort-based onboarding programs that deliver consistent agent readiness across the SSC. Continuously refine the program to accelerate ramp-up without compromising quality.
Develop instructional learning strategies tailored to the needs of SSC, focusing on both onboarding and continuous learning.
Collaborate with global teams to define and validate new training approaches that enhance learning effectiveness.
Project and Initiative Rollouts:
Lead the rollout of global training projects and initiatives, ensuring that the SSC team is aligned with global standards.
Coordinate with local teams to implement global changes and customize the delivery of these initiatives to suit local nuances.
Global-Local Collaboration:
Serve as the key liaison between local teams and the global training organization, ensuring that local feedback and requests are communicated and considered in global decision-making.
Partner with cross functional teams to identify performance trends and prioritize improvement efforts across the SSC agent population.
Act as SCC’s primary voice in global training design and delivery, surfacing local performance patterns, flagging content gaps and co-developing learning solutions with the global training team.
Our humble expectations
Leadership and Team Development:
Proven ability to lead and inspire a training team, setting a strong example and guiding team members to deliver impactful learning experiences. Committed to fostering a culture of growth, ensuring team members have the support and resources needed to excel.
Data-Driven Decision Making:
Skilled in interpreting data to measure training effectiveness and translate insights into learning program adjustments.
Instructional Design:
Knowledgeable in creating tailored learning strategies that balance local needs with global goals, particularly for onboarding and continuous learning.
Project Management:
Strong project coordination skills, especially in managing training rollouts and adapting them to fit local requirements.
Performance Consulting:
Able to work with cross functional partners to diagnose the root cause of performance gaps and design the appropriate, targeted learning interventions.
Clear Communicator:
Able to bridge global and local teams effectively, communicating needs and updates in a clear, actionable way.
Adaptable & Culturally Aware:
Flexible in approach, with a sensitivity to cultural differences and local needs, ensuring training programs are relevant.
Problem Solver with a Strategic Lens:
Quick to identify challenges and implement improvements, especially when adapting global programs to local nuances.
Attention to Detail:
Meticulous in ensuring that training content and delivery meet both global standards and local expectations.
Accountability for SSC Success:
Deep commitment to the growth and wellbeing of the SSC Team, taking ownership of training outcomes, ensuring alignment with organizational standards and addressing performance gaps.
Languages
: Fluent English is required.
Location
: Available to work from our Tbilisi office.
Next steps
If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
Please submit your up-to-date resume in English.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
ABOUT THE COMPANY:
Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining scale, insights, and AI innovation, they are building the industry's first Predictive Revenue System to enable humans and AI to work together for smarter decisions and consistent growth. With thousands of customers using their platforms daily, they have a unique view into how revenue is won, offering a chance to transform the category and set new benchmarks for modern revenue teams.
THE OPPORTUNITY:
Enterprise Account Directors are key members of the sales team responsible for building personal relationships and ensuring customer success. Responsibilities include:
— Full-Cycle Account Ownership: primary commercial lead for large enterprise accounts, managing renewals, expansions, and cross-sell transactions.
— Driving Net-New Revenue: identifying and closing new revenue within existing accounts, navigating complex organizations to displace incumbents and introduce new products.
— Strategic Account Planning: creating and implementing account success plans aligning technology value with business goals.
— Proactive Retention Management: monitoring account health to identify churn risks and implementing strategies to protect recurring revenue.
— Executive Relationship Building: establishing multi-threaded stakeholder networks including VP and C-level executives.
— Executive Business Reviews: leading regular reviews to demonstrate ROI, socialize new capabilities, and maintain platform indispensability.
— Forecasting & Pipeline Accuracy: maintaining data-driven sales processes and providing accurate forecasts.
— Market & Competitive Intelligence: staying updated on industry trends and competitors to position value propositions effectively.
— Orchestrating Internal Resources: leading cross-functional teams to ensure cohesive customer experiences.
— Voice of the Customer Advocacy: providing client feedback and market insights to Product and Engineering teams to influence roadmaps.
WHAT WE'RE LOOKING FOR:
— 7+ years of proven relationship building and closing experience in sales.
— Experience establishing strategic C-level relationships.
— Ability to manage full sales lifecycle within the Enterprise segment.
— Experience delivering detailed product presentations and demos to executives and sales managers.
— Skilled in leveraging internal resources like Sales Engineers and Customer Success.
— Collaborative mentality prioritizing team success.
— Excellent listening skills to understand and overcome objections.
— High empathy and interpersonal skills.
— Experience managing, expanding, and renewing customer relationships.
— Consistent quota and revenue overachievement.
— Ability to conduct compelling presentations to C-Level executives.
THE TEAM:
The Enterprise Account Director team consists of motivated SaaS sales professionals who are self-motivated, ambitious, and passionate about sales innovation.
INCLUSION:
Salesloft is committed to an inclusive workplace and is an Equal Opportunity Employer. They encourage applications from all backgrounds and provide employment without discrimination.
COMPENSATION:
Base pay range is $100,000 to $150,000 USD annually, with potential performance bonuses, benefits, and other incentives. Compensation depends on skills, experience, certifications, and location.
APPLICATION:
Apply via the provided link.
Impact of a Billing Systems Architect
As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering.
You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation.
Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free.
What to expect
Billing Infrastructure & Administration:
Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.
System Operations & Maintenance:
Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.
Data Ingestion & Analysis:
Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).
Integrations & API Management:
Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).
Revenue Recognition Alignment:
Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.
Cross-Functional Collaboration:
Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.
Data Integrity & Migration:
Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.
What you bring
Q2C Platform Experience:
Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
Data & Technical Skills:
Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.
Modern Pricing Expertise:
Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.
Revenue Recognition Knowledge:
Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
Cross-Functional Communication:
Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.
Problem Solving & Troubleshooting:
A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.
Bonus points
Experience with DigitalRoute mediation software or Kafka event-stream data intake
Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
Background supporting system migrations from implementation partners into internal teams
Where we hire
Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship.
How we hire
Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required.
What we offer
A product you can believe in as a proud B Corp.
Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women.
A culture valuing voice, flexibility, openness, and inclusivity.
A global team with diverse backgrounds.
Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here
Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Responsible for the daily operation and maintenance of company laptops, with macOS as the primary focus, as well as Windows computers, mobile devices (iOS and Android), IP phones, and other desktop IT equipment. This includes device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting, and issue resolution.
Maintain office IT systems, including IP phones, video conferencing and wireless presentation systems, printers, CCTV, and access control. Support server room operations, structured cabling, UPS systems, switches, access points, and routine inspections. Monitor infrastructure availability and performance through dashboards and alerts. Basic knowledge of servers, networking, audio-visual systems, and electrical principles is required.
Perform daily monitoring and testing of office Wi-Fi, wired networks, and VPN connections, and troubleshoot network-related issues
Work with teams to identify valuable AI and automation opportunities, deliver end-to-end solutions, and drive adoption through demonstrations, training, and hands-on support. Measure the impact and use AI tools to improve troubleshooting, ticket handling, documentation, and reporting.
Support regional offices with IT rollouts, new office setups, and on-site project delivery. Travel when required and provide technical support and coordination throughout the implementation.
Create and maintain IT knowledge-sharing documents, SOPs, and the service desk knowledge base. Implement Global IT strategies, technical standards, guidelines, and solutions while continuously improving employees’ IT service experience and satisfaction.
Manage vendor relationships and coordinate equipment procurement, installation, maintenance, and technical support with external service providers.
What We Look For In You
Bachelor's degree or above; computer science, software engineering, networking or other related majors are preferred.
At least 3 years of working experience in IT support, IT engineering or a similar hands-on technical role, with working experience in large IT companies preferred. Operation and maintenance experience across Windows, macOS, WiFi network, VPN network and smart office systems is required.
Basic knowledge of server and network administration: Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers, firewalls and VPN. Certifications such as CCNA, Microsoft or Linux are a plus.
Demonstrated software engineering ability: strong Python (or an equivalent language) plus PowerShell or Bash; comfortable with Git and code review; able to build, test, document and maintain internal tools and integrations against REST APIs. Please be ready to share a portfolio, GitHub profile or examples of tools you have built.
Hands-on AI practitioner: daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents, AI skills or MCP integrations. Experience deploying AI solutions for non-technical users is a strong plus.
Comfortable working directly with business stakeholders to turn unclear requirements into practical, deliverable solutions, and capable of presenting and providing training to non-technical users. Strong communication, presentation, and facilitation skills, with a proactive approach to problem-solving. Able to work independently and collaboratively, accommodate flexible working hours including evenings & weekends, and travel to regional offices when required.
Fluent in Malay,English and Mandarin listening and speaking
Perks &
Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Almaty, Kazakhstan; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Minsk, Belarus; Tashkent, Uzbekistan
The Vault is an MPC-based crypto custody platform for institutional and retail clients, running threshold signing across HSM and Ledger hardware. We're scaling toward Series A, launching our productized platform in 2026, and publishing original cryptographic research alongside the product.
We're hiring a Staff Engineer to design and ship the custody platform's hardest backend code. This is a hands-on IC role with real technical leadership — no people management — where you drive non-trivial initiatives through code, RFCs, and mentorship.
You'll shape architecture in your area of ownership; platform-wide decisions sit with technical leadership. We're AI-forward (Claude Code, Cursor, Codex), and we need engineers who can read AI-generated code critically and catch what it misses — not just prompt it.
You'll naturally gravitate toward either the security-critical core (MPC, threshold signing, HSM/Ledger integration, key lifecycle) or the faster-moving periphery (chain adapters, integrations, APIs/SDKs).
What you'll do
Design, write, and ship critical platform components: policy engine, signing orchestration, key lifecycle workflows, recovery flows, approvals, audit trails, multi-tenant wallet and account services.
Lead non-trivial cross-cutting initiatives in your area — through written RFCs, design reviews, and code, not through hierarchy.
Build high-load, multi-tenant SaaS systems: tenant isolation, quotas, rate limits, backpressure, concurrency control, predictable latency under spikes.
Distributed systems & reliability: idempotency, retries, outbox/inbox, event-driven workflows, sagas and state machines, replay, graceful degradation.
Security-by-design: least privilege, secret handling, mTLS/JWT, tamper-evident logs, audit-ready data models — designed for SOC 2, ISO 27001, and DORA scope from day one.
Performance & data: profiling, load testing, benchmarking, contention analysis, GC tuning; strong relational modelling (Postgres or equivalent), migrations, indexing, clear consistency boundaries.
AI-assisted development as a core competency: ship production code with Claude Code, Cursor, and Codex; build the prompt and agent patterns that work for your area; contribute to the company's AI engineering practices; know when to use AI heavily (periphery, integrations, tests, docs) and when not to (cryptographic core, signing paths) where blind generation is unsafe.
Set patterns and shared libraries for the services your area touches; raise the bar through code review and example.
Own features end-to-end: design notes / RFCs, code, tests, observability, rollout, on-call. No "throw it over the wall" handoffs.
Mentor senior engineers: your reviews and your written designs are the strongest signal to the rest of the team.
Requirements
Must-have experience
Strong CS fundamentals — our primary screening criterion. You can reason from first principles about concurrency, distributed systems, consistency models, networking, and OS behaviour. You know not just what locks and channels do, but why and when. You understand what's happening under the hood, not only at the API level.
Ownership mindset. You've owned non-trivial production systems end-to-end — design, ship, measure, improve, on-call. You don't wait to be told what to do, and you don't ship code you don't understand.
10+ years backend engineering, including 3+ years operating at Staff level (or equivalent senior IC scope). Strong production experience in a modern systems language — Go, Rust, Java, C++, or comparable. Hands-on Go experience, or genuine readiness to ramp on Go in the first month.
Track record of Staff-level technical leadership through code, RFCs, and influence — without formal authority over teams. You can point to RFCs you wrote that the team adopted, initiatives you drove without being the manager, patterns you set that outlasted you.
Proven track record building high-load, multi-tenant SaaS in production (HA, incident response, SLOs).
Hands-on with modern backend stacks: gRPC/HTTP, queues/streams, caching, relational databases, Kafka/NATS or equivalent.
Strong testing discipline: unit/integration/contract tests, testability-first design, deterministic CI.
Strong observability habits: structured logging, metrics, tracing, end-to-end production debugging.
REQUIRED: production-grade use of modern AI coding tools (Claude Code, Cursor, Codex, or comparable). You can point at what you've built with them. You read AI-generated code as a hostile reviewer, not a grateful recipient — you have instincts for what AI tends to get wrong, and you don't ship code you couldn't have written yourself.
Nice to have
Exposure to custody, wallets, or signing systems (MPC, HSM, TEE, key management, approvals).
Hardware wallet integration (Ledger).
Multiple blockchain ecosystems (EVM and Bitcoin minimum; Cosmos, Solana, others a plus).
Built custom agents, MCP integrations, or in-repo AI workflows that compounded a team's productivity.
Designed and run evals for AI-generated code (correctness, security, style).
Kubernetes and service mesh in production; SRE practices.
Regulated-environment experience (fintech, security audits, compliance-driven engineering).
Threat modelling and security review participation.
Familiarity with SOC 2, ISO 27001, and DORA — enough to design for them.
What this role is NOT
A people management role.
A pure architecture / whiteboard role. You write production code in this codebase every week, and platform-wide architectural ownership sits elsewhere.
A research-only cryptography role. You collaborate with our Cryptography Researcher; your focus is platform engineering, not protocol design.
Pure feature ticket execution. If you wait to be told what to do, this won't work.
Benefits
A Staff IC role with real technical leadership — no people management, no sprint mechanics gauntlet, no architecture-by-committee.
An AI-forward engineering culture with budget and autonomy for the tooling, models, and agents you need.
Direct peers in cryptography research, security architecture, product, and delivery — you're not the only senior voice in the room.
Fully remote, any time zone with reasonable overlap with EU/CIS hours.
Competitive comp at the Staff engineer band; equity participation; full benefits.
A product approaching Series A with paying institutional customers and a published cryptographic research line
Location: Italy
About our client
Our client is a family-run Japanese company with over
200 years of history
and two key business divisions: food for human consumption and pet food. In Japan, our client is the
No.1 pet food brand
, known for its wide product portfolio and innovative, industry-defining product
“Churu”
. After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide.
They are now seeking a highly motivated
eCommerce Specialist
to join their team and support their growing European operations.
With full budget accountability in alignment with the line manager, the position focuses on building strong, influential relationships with key eRetailers and collaborating with internal stakeholders to deliver actionable insights and innovative solutions. The role will lead the development and execution of mutually beneficial joint business plans that foster sustainable growth for the eCommerce channel and the overall market.
In this position, you will lead and coordinate the eCommerce channel in close collaboration with local market teams for our client. You will drive growth, strengthen client relationships, and ensure operational excellence in the digital space.
Main responsibilities:
Lead eCommerce Strategy:
Develop and execute strategies to grow online sales, traffic, and customer loyalty across key platforms and emerging eRetailers.
Manage Key Accounts:
Act as the primary contact for major eRetailers (e.g., Amazon,…), ensuring strong partnerships and tailored solutions.
Drive Sales Performance:
Oversee distribution, revenue, and budget targets for the eRetailers, ensuring alignment with business objectives.
Plan & Execute Listings:
Prepare and implement annual plans, product listings, and promotional activities to maximize visibility and conversion.
Analyze Market & Assortment:
Monitor market trends, competitor activity, and assortment opportunities to identify new revenue streams.
Monitor & Report KPIs:
Track account performance, provide regular reporting, and ensure achievement of agreed KPIs.
Collaborate Cross-Functionally:
Work closely with marketing, shopper CX, supply chain, and colleagues to share best practices and support overall growth.
Ensure Compliance & Control:
Maintain operational standards, budget adherence, and compliance in all Digital Commerce activities.
Represent the Brand:
Participate in trade fairs and industry events to strengthen our client's presence and build strategic relationships.
Requirements
Education & Experience
University degree or equivalent vocational training.
2-4 years of professional experience in eCommerce, digital sales, or key account management within FMCG or related industries.
Proven track record in managing eCommerce platforms and client relationships (experience with Amazon or similar online-shops is a plus).
Technical & Analytical Skills
Strong knowledge of digital marketing tactics, tools, and trends, with ability to translate them into actionable strategies.
Data-driven mindset: skilled in analysing performance data and making informed decisions to optimize digital channels.
Proficiency in MS Office (Excel, Word, Outlook), Power BI, and familiarity with analytics tools (e.g., Google Analytics).
IT literacy and ability to work with digital tools and platforms.
Commercial & Strategic Skills
Solid business acumen and ability to develop tailored strategies for key accounts.
Understanding of market dynamics, competitor analysis, and decision-making processes.
Ability to interpret customer and market data to identify growth opportunities.
Interpersonal & Communication Skills
Excellent intercultural communication and relationship management skills.
Targeted and persuasive communication style, both written and verbal.
Strong networking and customer orientation.
Languages: Business-level English/Italian
(French and additional European languages are a plus).
Other Requirements
Willingness to travel
for business (as agreed with line manager).
Driving license (Category B
).
Competencies
Drive for Results:
Strong focus on achieving goals and delivering measurable outcomes.
Customer Focus:
Ability to understand and anticipate customer needs and build lasting relationships.
Action-Oriented:
Proactive approach to problem-solving and execution in a fast-paced environment.
Planning & Priority Setting:
Skilled in organizing tasks, managing time, and setting clear priorities.
Communication Skills:
Excellent verbal and written communication, including intercultural competence.
Peer Relationship & Collaboration:
Ability to work effectively across teams and influence stakeholders.
Adaptability:
Comfortable with change and able to adjust strategies quickly.
Key Functional Competencies & Technical Skills
eCommerce Expertise:
Managing online platforms and eRetailers (Amazon, …).
Customer Execution & Measurement:
Delivering flawless execution and tracking performance metrics.
Sales & Customer Communications:
Building compelling propositions and maintaining strong client engagement.
Revenue Management:
Ability to optimize pricing, promotions, and profitability.
Financial & Analytical Acumen:
Strong data interpretation skills to drive insights and decisions.
Digital Marketing Knowledge:
Understanding of tactics, tools, and trends to drive traffic and conversion.
Analytical Skills:
Turning data into actionable insights for growth.
IT & Tools Proficiency:
Advanced MS Office (Excel, Word, Outlook), Power BI, and analytics platforms.
УдалённоheadГеография найма не уточнена
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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ГибридNew York; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment
ГибридSingapore; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorГеография найма не уточнена
Lisbon, Portugal
УдалённоseniorRemote, United Kingdom; in your time zone
География найма не уточнена
ОфисseniorDubai
seniorAmphoe Mueang Chiang Mai, Thailand
Tbilisi, Georgia
УдалённоГеография найма не уточнена
УдалённоГеография найма не уточнена
Kuala Lumpur, Malaysia
УдалённоseniorAlmaty, Kazakhstan; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Minsk, Belarus; Tashkent, Uzbekistan; Fully remote, any time zone with reasonable overlap with EU/CIS hours