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Location: Remote, New York, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt  is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production. This is a full-time remote position based out of the US (EST Time Zone). Technologies You’ll Use Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA What You’ll Do People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency. Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business. Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership. Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps. AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise. Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications. Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships. Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business. Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems. Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization. Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements. Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture. Skills We’re Looking For Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response. People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture. Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection. AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces. Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection. Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows. Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management. Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments. Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents. Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions. #LI-Remote #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $186,701 — $233,376 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist About the job This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks. When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform. This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white. We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication. Responsibilities In this role, you’ll: Investigate potential violations: Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk. Stop bad actors before they cause harm: You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts. Communicate directly with customers: A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated. Analyze trends and prevent future abuse: Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform. Work with data: You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence. Support global impact: The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally. Prioritize clarity and accuracy: Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required Experience working in a fast paced, ambiguous environment, with a strong bias for action You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data You are detail-oriented with good organizational skills and comfortable with ambiguity You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust You have the ability to make sound decisions in a fast paced environment You have good time management and organizational skills and are comfortable working under pressure Excellent written communication skills in English Desired: Basic knowledge of using spreadsheets including formulas. Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications. 1-2 years experience working in a queue based environment triaging and resolving tickets. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: PL Workplace: remote Overview: SOFTSWISS is hiring an Operational Product Manager to join our Platform Product Team. In this role, you will help ensure effective collaboration within the product team, optimize operational processes, and support smooth communication across teams and stakeholders. We are looking for someone who is a proactive and organized product professional with a solid understanding of technology and product development processes. About Product: Casino Platform: The SOFTSWISS Casino Platform is the core infrastructure operators rely on to launch, manage, and scale their online casino businesses. You’ll contribute to mission-critical systems covering account management, game operations, responsible gaming, and regulatory compliance, in an environment where reliability, scalability, and business impact matter, working with people who build solutions operators depend on. Purpose of the role: You will play an important role in improving team efficiency, facilitating productive discussions, and contributing to the continuous improvement and evolution of the platform product. This position offers an opportunity to work closely with the product team, identify areas for improvement, and influence product-related decisions, processes, and ways of working. Key responsibilities: Support the Product Team in organizing and coordinating day-to-day operational activities Identify opportunities to improve product-related processes, workflows, and ways of working Contribute ideas and recommendations aimed at improving the product, user experience, and internal product operations Work closely with product stakeholders to identify inefficiencies, pain points, and opportunities for product improvement Coordinate cross-functional communication between Product, Engineering, Operations, and other relevant teams Organize, prepare, and facilitate regular meetings, workshops, and working sessions Define meeting agendas, document key decisions, track action items, and follow up on agreed next steps Ensure transparency and alignment across stakeholders regarding priorities, initiatives, dependencies, and deadlines Maintain and improve internal product documentation, process guidelines, and communication materials Support the implementation of new processes and continuous improvement initiatives within the Platform team Participate in discussions related to product enhancements, operational challenges, and team effectiveness Prepare summaries, reports, and updates for internal stakeholders when required Take ownership of additional strategic and operational tasks assigned by the Head of Platform Required Experience: Hands-on experience in product management, product operations, or a similar product-focused role Experience with Casino Platform or iGaming products Solid understanding of software development processes and the product development lifecycle Good technical knowledge and can effectively communicate with Engineering and technical teams Understanding how product, development, and operational processes work and interact with one another Strong organizational and time-management skills Confidence in coordinating communication across multiple teams and stakeholders Excellent meeting facilitation and follow-up skills Proactive, detail-oriented, and comfortable working independently Effectively manage multiple priorities in a dynamic environment Strong written and verbal communication skills Identify improvement opportunities and turn them into practical recommendations Interest in product management, technology, and continuous improvement Proficiency in English and Russian languages Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Riga, Latvia Workplace: hybrid About the Client Our client provides payment and banking services to businesses in fintech and e-commerce. It serves merchants across Europe. Role Overview Take ownership of an established acquiring product as its first dedicated Acquiring Product & Operations Manager. You will improve pricing, performance and product processes while shaping the roadmap for further development. The role combines commercial decisions with hands-on work alongside technical, legal and client-facing teams. Key Responsibilities Review the acquiring product, identify gaps in ownership and processes, and establish a foundation for further development. Manage acquiring for high-risk merchants across Europe, including product setups, merchant agreement terms and client-specific configurations. Work with Legal on contractual matters. Define pricing, challenge back-office cost calculations and improve the pricing tool to protect profitability. Own Open Banking as an acquiring payment method, including agreements, setup and client requirements. Monitor merchant conversion and transaction performance. Investigate significant fluctuations and coordinate improvements with the technical team. Develop and prioritise the roadmap with the acquiring technical project manager. Turn business needs into clear development priorities. Oversee Visa and Mastercard acquiring compliance requirements and manage the specialist responsible for this area. Establish product management processes for client requests, technical issues, tickets, retrospectives and a knowledge base of recurring issues. Serve as the product expert for key account managers and sales. Resolve client questions and clarify specifications. Requirements Proven experience managing acquiring products. Experience in payments businesses serving high-risk merchants, with an understanding of their business models and payment needs. Strong understanding of acquiring economics, including cost calculations, pricing models and profitability analysis. Experience developing roadmaps, prioritising features and coordinating delivery with technical teams. Knowledge of regulated banking environments, acquiring operations and Visa and Mastercard compliance requirements. Familiarity with merchant agreements, acquiring product setups and Open Banking is an advantage. Experience in fintech. Key Soft Skills Strong ownership and self-drive; able to take initiative and move work forward independently. Decisiveness and accountability for outcomes. Persistence in securing decisions and answers from internal and external stakeholders. Structured, analytical thinking that brings clarity to complex processes. Ability to balance the pace and commercial needs of high-risk payments with banking governance and controls. Comfortable working both strategically and hands-on, without relying solely on delegation. What We Offer Competitive salary based on experience. Collaborative and transparent team culture. High-impact role in a growing fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Lisbon, Portugal At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. About the role We’re looking for a proactive and detail-oriented HR Operations Specialist to join our People team in Lisbon. In this hybrid role, you’ll be supporting the People Operations Team with a full range of tasks related to our employee lifecycle processes while also owning the accuracy and execution of our people operations. You will play a crucial part in supporting a seamless employee experience for 700+ employees that work in different countries, ensuring compliance, driving efficiency and partnering cross-functionally with our wider HR, Finance and external providers. What You’ll Do Manage a full range of day-to-day employee life cycle processes, including on-/off boarding, issuing contracts and amendments and first line support for employees’ requests. Ensure our HR system is up to date and maintained accurately. Responsible for preparing and sending employment agreements and change letters. Maintain and improve operational documentation, including policies and SOPs. Serve as a first point of contact for employee queries related to policies, benefits, leave etc. Ensure compliance with local labor law regulations and CBAs, with main focus on Portugal. You will actively support the People Operations team in reducing administrative tasks via clearer processes and automation. What You’ll Bring 2+ years of experience in People Operations or similar roles. Fluency in English to a professional business level, both spoken and written. Hands-on experience managing high-volume onboarding and offboarding processes, ideally covering the full employee lifecycle. Strong knowledge of Portuguese HR Operations, including local HR processes, employment practices and labour legislation. Knowledge of HR Operations in France, Italy and/or other European countries is a plus. Comfortable working in a fast-paced, international environment, managing multiple priorities and adapting to changing needs. Proactive, hands-on and solution-focused mindset, with a willingness to take ownership, solve problems and go the extra mile. Where you'll be This position is a hybrid role based in Lisbon, Portugal that requires working a fixed 2 days per week in our office. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Role Overview Nebius is building the infrastructure for the AI era, providing scalable cloud and AI infrastructure solutions to some of the world's most innovative organizations. As our business continues to grow, operational excellence, data accuracy, and scalable commercial processes are critical to delivering an exceptional customer experience. The Sales Operations Specialist will support and optimize core commercial operations processes across contracting, billing, and sales support functions. This role is responsible for ensuring the accuracy and integrity of commercial data throughout the customer lifecycle—from sales request validation and contract execution to billing configuration, invoicing support, and operational reporting. The role focuses on ensuring that sales agreements are accurately translated into contracts, billing configurations, and internal systems while maintaining operational accuracy, pricing compliance, and smooth cross-functional coordination. The ideal candidate combines strong attention to detail, analytical thinking, and a process-oriented mindset to support business growth and operational excellence. Key Responsibilities Commercial Operations & Contract Management Support the end-to-end contracting lifecycle (quote to signature) by validating commercial requests, customer agreements, pricing terms, discounts, and billing requirements. Partner with Sales, Legal, Finance, and Customer Success teams to facilitate seamless contract execution and customer onboarding. Ensure customer contracts and commercial terms are accurately reflected across internal systems and operational workflows. Handle both routine and non-standard operational cases, providing solutions and escalating issues when necessary. Ensure adherence to pricing guidelines, approval workflows, and commercial policies. Billing Operations & Revenue Support Support billing processes, configurations, and system administration to ensure accurate invoicing and revenue operations readiness. Review and validate sales requests to ensure contractual terms and billing details are correctly reflected in internal systems. Coordinate with Finance regarding invoice, payment, or billing discrepancies and support issue resolution. Participate in the NBA Ops Channel on-call rotation, supporting operational requests and routine case management. Prepare and maintain standard operational, billing, and payment reports. Ensure proper documentation and effective communication across teams. Identify operational gaps, process bottlenecks, or deal execution risks and proactively escalate them. Partner closely with Sales teams to ensure operational readiness and smooth deal execution. Data Quality & Operational Analytics Monitor data accuracy across CRM, ERP, and billing systems and proactively identify discrepancies. Support reporting and analysis related to contracting, billing, operational performance, and commercial processes. Contribute to process improvement initiatives by identifying opportunities to increase efficiency, scalability, and data quality. Assist in maintaining operational KPIs and performance metrics to support business decision-making. Key Qualifications & Experience Must-Have Requirements 1–3 years of experience in Sales Operations, Commercial Operations, Revenue Operations, Billing Operations, Finance Operations, or a related analytical role. Experience working with CRM, ERP, and billing systems such as Salesforce, NetSuite, HubSpot, or similar platforms. Strong analytical and problem-solving skills with the ability to investigate discrepancies and identify root causes. Exceptional attention to detail and commitment to data accuracy. Strong organizational and communication skills. Professional working proficiency in English. Understanding of the commercial impact of operational decisions, including pricing, discounts, and margin considerations. Preferred Qualifications Experience in SaaS, cloud infrastructure, AI, or technology companies. Exposure to contracts, invoicing, billing, collections, or payment processes. Experience working with reporting or business intelligence tools is an advantage. Competencies & Behavioral Traits Analytical Mindset: Uses data to validate information, identify trends, and support operational decision-making. Attention to Detail: Ensures accuracy and consistency across contracts, billing configurations, reports, and operational processes. Learning Agility: Demonstrates curiosity and a willingness to learn new processes, systems, and tools. Collaboration: Works effectively with peers and cross-functional stakeholders to achieve shared goals. Ownership & Accountability: Takes responsibility for assigned tasks, proactively addresses issues, and follows through on commitments. Adaptability: Thrives in a fast-paced environment and effectively manages changing priorities and business needs. Process Improvement Orientation: Continuously seeks opportunities to improve efficiency, reduce manual effort, and strengthen operational controls. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Worldwide Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your role: You will implement and maintain the marketing technology stack end-to-end: configure event tracking, build automation workflows, ensure data quality and privacy compliance, and deliver dashboards the team can trust. Implement and test end-to-end event tracking flows across GTM, Segment, Adjust, and GA4; resolve discrepancies with Engineering and validate attribution. Script API jobs, manage ETL tasks, and streamline market operations to reduce manual effort. Configure and maintain customer data flows within Segment CDP for targeted marketing activities. Run peer reviews on new configurations, maintain CMP/OneTrust mappings, and address PII risks. Scope cross-team requirements, prioritize by business impact, and deliver on schedule with Marketing, BI, and Engineering. Track and analyze mobile performance through Adjust to optimize marketing activities. What makes you stand out: 2+ years of experience in marketing operations or a similar role (tech, fintech, or crypto preferred). Hands-on experience with marketing automation platforms and advanced certifications in at least one. Working proficiency with Google Analytics 4, Google Tag Manager, and Segment CDP. Experience with a mobile measurement partner (Adjust, AppsFlyer, or similar). SQL skills sufficient for data pulls, QA, and troubleshooting ETL tasks. Familiarity with data privacy tools (OneTrust or similar) and compliance frameworks (GDPR, CCPA). Ability to manage multiple tasks and projects independently across cross-functional teams. Clear communicator who can relay technical requirements and project status across different teams. English B2 or above. Nice to Have: Experience building dashboards in Looker Studio or Tableau. Coursework or certification in data analytics and performance measurement. Scripting skills (Python, JavaScript) for custom automation or data transformation. Prior experience in crypto, Web3, or financial products. Nexo benefits: Competitive and rewarding compensation package. Annual performance-based bonuses. Comprehensive Learning Hub for continuous growth. Remote work. A dynamic and inspiring environment with cutting-edge projects. Career development opportunities in a global leader driving the next generation of wealth.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a highly skilled and experienced Finance Manager to join our team. The ideal candidate will have a strong background in accounting processes, with a proven track record of managing month-end closing process and handling a full set of accounts. The Finance Manager will be responsible for overseeing all aspects of accounting, ensuring accuracy, transparency, and compliance. What You’ll Be Doing Review and prepare a full set of accounts including management accounts reporting independently. File, maintain, and distribute accounting documents, records, and reports. Manage GST Reporting – Filing quarterly GST returns. Communicate well within the team and make sure internal deadlines and reporting/planning expectations are met. Liaise with auditors/tax representatives. Collaborate with cross-functional teams for data requests and integration into financial systems. Communicate with relevant departments for policy making. Actively involve/communicate with stakeholders on policy changes and continuous improvement to enhance the existing policies, processes and data. Support ad-hoc projects when necessary. What We Look For In You Degree in Accounting/ Finance or related disciplines (ACCA or equivalent preferred). Prior relevant audit experience in the Big 4 accounting firms Prior experience with Crypto / a strong interest in Crypto industry Basic knowledge on Singapore GST and understanding of the requirements for Singapore GST claims. Proficiency in MS Office tools, particularly Excel. Experience in using Oracle is an added advantage. Ability to multi-task, work under pressure and meet deadlines. Ability to work independently with minimal supervision. Excellent organization, problem-solving, interpersonal and communication skills. A good team player. Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

- Translate the CEO’s priorities into actionable plans and measurable results. - Drive accountability and execution across teams.

– Сильный production-опыт с Kubernetes: upgrades, workload identity, network policies, autoscaling и расследование инцидентов.

Ripio is looking for a Senior Marketing Operations and CRM professional to manage CRM architecture, automation, lifecycle programs, data governance, integrations, and marketing reporting.

Location: Москва Workplace: Гибрид Объединённая компания Wildberries и Russ — это международная технологическая компания, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ. Команда DPO ищет privacy-эксперта в команду, сопровождающую все вопросы обработки персональных данных в процессах, продуктах и информационных системах компании. Мы отвечаем за то, чтобы все действия с персональными данными не только были законны, но и соответствовали нашим принципам прозрачности и бережного отношения к данным. Для нас privacy — не формальная проверка на финише, а часть того, как создаются продукты. Вам предстоит подключаться к задачам на ранних этапах, разбирать пользовательские пути, строить собственные фреймворки и инструменты автоматизации, вести диалог с уполномоченными органами и пользователями. Задачи редко бывают простыми, а решения команды напрямую влияют на то, как продукты компании работают с данными клиентов, партнеров и иных категорий субъектов. Обязанности Сопровождением бизнеса RWB в части организации обработки персональных данных (ПД), включая внедрение принципа privacy by design в разработку продуктов; Консультированием по вопросам ПД, в том числе по использованию данных в AI/ML-решениях, и разработка последовательных позиций по вопросам организации обработки ПД; Аудитом и мониторингом процессов и продуктов в портфеле RWB на предмет соответствия законодательству о ПД, лучшим практикам и внутренним privacy-фреймворкам; Идентификацией иных рисков в сфере ПД; Разработкой и внедрением правовых и организационных мер по защите данных, включая подготовку и актуализацию локальных нормативных актов, пользовательских документов, договоров и др.; Взаимодействием с уполномоченными органами в части ПД: подачей и актуализацией уведомлений об обработке ПД и о трансграничной передаче, ответами на их запросы, сопровождением проверок; Разработкой и совершенствованием методологии, требований и privacy-фреймворков команды DPO, включая продуктовые; Стандартизацией и автоматизацией типовых процессов обработки ПД; Разработкой учебных материалов и программ повышения осведомлённости сотрудников в области ПД. Требования Имеете высшее образование в области юриспруденции; В дополнение к высшему имеете дополнительное образование в сфере организации обработки и защиты ПД; Имеете подтверждение обучения на профильных курсах (RPPA, Б-152, ВШЭ и др.) и / или профессиональной сертификации (ПРОПД, PPCP, IAPP); Имеете опыт работы от 1 до 6 лет в релевантной области. Условия Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое; Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании; Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.; Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников; Скидки и партнерские программы: на обучение, страхование, покупки и многое другое; Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.

Agtonomy is looking for a Robot Operations Engineer to investigate field issues, monitor robotic fleets, automate operations, manage configurations, and support autonomous tractor site launches.

Location: Australia; Hong Kong The Global Security Operations Engineer is a senior technical role responsible for strengthening the firm's ability to detect, investigate, respond to, and recover from cybersecurity threats across its global environment. Working as part of the Global Security operations team, the successful candidate will lead complex security investigations, develop and optimize threat detection capabilities, and implement automation to improve the effectiveness and efficiency of security operations. The role combines hands-on incident response with proactive security engineering, helping the firm move from reactive alert management toward an increasingly automated, intelligence-led security operating model. Operating within a geographically distributed organization, the successful candidate will work closely with global and regional technology and security teams, provide technical leadership during significant incidents, and contribute to the continuous improvement of security capabilities. Based in APAC, the role will provide critical regional coverage as part of a coordinated global security operations function. Responsibilities Advanced Investigation and Incident Response Serve as a senior escalation point for security incidents, assuming ownership of complex, ambiguous, and high-severity events that exceed first-line triage capability. Conduct detailed investigations to establish initial access vectors, attacker activities and objectives, scope of compromise, and dwell time, documenting findings to an appropriate evidentiary standard. Perform root cause analysis on confirmed incidents and near misses, identifying underlying security control or process failures rather than simply addressing immediate symptoms. Act as technical lead during significant incidents across containment, eradication, and recovery, coordinating activities across global and regional teams. Conduct host and network forensics and malware triage, engaging specialist forensic providers where investigations exceed internal capabilities. Translate technical findings into clear statements of business risk for leadership and drive post-incident corrective actions through to closure. Investigate identity-based attacks, account compromise, unauthorized access, and suspicious activity across cloud platforms and enterprise applications, including Microsoft 365 and Entra ID. Participate in an on-call rotation and provide out-of-hours escalation support during serious incidents, and undertake additional projects and activities as required. Security Automation & Detection Engineering Design, build, tune, and maintain detection content mapped to the MITRE ATT&CK framework, identifying and reporting coverage gaps against threat actor tactics, techniques, and procedures relevant to the firm. Reduce false-positive volume and analyst alert fatigue through systematic tuning, suppression logic, and automated alert enrichment. Operationalize threat intelligence by translating reporting and indicators of compromise into actionable detections, threat-hunting hypotheses, and preventive controls. Design, develop, and maintain automated response playbooks, including Logic Apps, automation rules, and SOAR workflows, to reduce mean time to detect and respond. Write and maintain queries, scripts, and code (KQL, PowerShell, Python, or equivalent) supporting detection, enrichment, automated triage, and reporting. Integrate security tooling and data sources through APIs and connectors, including onboarding new log sources with appropriate parsing, normalization, and validation. Continuously assess and improve security monitoring, detection, and response capabilities, identifying opportunities to strengthen coverage, reduce operational complexity, and improve effectiveness through automation and technology optimization. Identify opportunities to apply AI-assisted investigation, alert triage, and security automation capabilities to improve detection effectiveness, reduce manual effort, and accelerate incident response. Conduct proactive threat hunting to identify suspicious activity, validate detection effectiveness, and uncover threats that may evade existing security controls. Requirements This is a hands-on technical role requiring demonstrated depth in security operations, sound technical judgment, and the ability to work with limited supervision. We value analytical rigor, curiosity, initiative, and a willingness to share knowledge and develop others as highly as any individual technology or certification. Compulsory Requirements: 5+ years of experience in security operations, incident response, or detection engineering, including demonstrable experience working in a Security Operations Center (SOC). Proven experience leading complex technical investigations end to end, from escalation through root cause analysis to documented remediation. Deep, hands-on expertise with modern SIEM and endpoint detection and response (EDR) platforms, including authoring and optimizing detection logic, conducting investigations, and managing data onboarding. Strong practical automation and scripting abilities, including KQL and at least one of PowerShell or Python, with demonstrated experience developing and operating automation in production. Experience designing and maintaining automated response playbooks using Logic Apps, automation rules, or comparable SOAR capabilities. Advanced knowledge of the MITRE ATT&CK framework, Cyber Kill Chain analysis, and established incident response methodologies, such as PICERL. Strong working knowledge of TCP/IP and networking, Windows and Linux operating systems, Active Directory, Entra cloud identity and authentication, and security operations across cloud and hybrid environments. Experience with host and network forensics, malware triage, and the analysis of malicious email headers, links, and attachments. Strong written and verbal communication skills, including the ability to communicate technical findings and security risks to both technical and nontechnical audiences. Ability to work independently and collaborate effectively with geographically dispersed teams, with flexibility to provide out-of-hours support during significant security incidents. Occasional travel to support global cybersecurity operations and incident response may be required Preferred Requirements: Bachelor's degree in Information Security, Information Technology, Computer Science, or a related discipline, or equivalent professional experience. Industry certifications such as GCIH, GCIA, GCFA, GREM, OSCP, CySA+, SC-200, AZ-500, or CISSP. Hands-on experience with Microsoft security technologies, including Microsoft Sentinel, Microsoft Defender XDR, Microsoft Entra ID, and Microsoft Azure. Experience operating within a global, federated, or shared-services model, ideally in professional services or another highly regulated sector. Familiarity with ISO 27001, the NIST Cybersecurity Framework, or comparable control frameworks Benefits Benefits are aligned with the respective location. The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Location: London, United Kingdom Company: At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. Job Description: To support our growing global Digital Cinema team and increase our 24/7 capabilities, the role of Digital Cinema QC Operator will have the following primary responsibilities: QC of Digital Cinema Packages in all formats including 2D, 3D, HFR, HDR, immersive audio, subtitles and accessibility. The successful candidate will be required to accurately schedule their own work on the night shift role and work closely with other members of the Digital Cinema night shift team to ensure production standards are maintained and output is handed over appropriately to the next shift. Other responsibilities will include involvement in testing of tools and applications, handling associated data entry related to work orders, working with other departments and providing regular feedback to the Project Team, Mastering, GFX, Subtitling and Content Services. The ideal candidate will be expected to have QC experience and a basic understanding of the technical aspects of various content specifications. They will be highly motivated, possess a flexible attitude and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. The role will be supported with training for theatrical QC and Digital Cinema workflows. Working Hours : 37.5hrs night shift on premises - 7-day fortnight shift pattern Responsibilities: Theatrical QC of Digital Cinema Packages (DCP) Creation and completion of QC reports composing a clear description of defects and to include proper details for further troubleshooting by the Digital Cinema team Active participation in troubleshooting and root cause analysis of any QC rejections Client-attended theatrical QC sessions as and when required QC of ProRes and downstream formats Other related tasks as assigned to fulfill responsibilities Requirements Technical skills and basic knowledge of industry standard tools and technologies in QC and digital media Basic knowledge of image, audio and subtitle digital file formats Familiarity and working knowledge of Digital Cinema theatrical equipment is a plus Basic knowledge of aspect ratios, video and audio codecs, colourspace, compression and other characteristics associated with media is a plus Experience in DCP and IMF mastering processes is a plus Problem solver with creative and innovative approach with ability to think out of the box Excellent communication skills Ability to prioritize, manage orders and work well under pressure to achieve deadlines whilst producing high quality work Detail orientated with strong organizational skills Ability to work on own initiative and be a good team player Ability and willingness to learn new methods, procedures, or techniques and take on new tasks Passionate about quality, customer experience and customer service excellence Experience: Minimum 1-2 years of content QC experience, Digital Cinema QC experience is a plus Minimum 1-2 years of experience in Post Production environment Education: Bachelor’s Degree from an accredited College/University or equivalent professional experience.

Location: London, United Kingdom About the company: At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. About the job: To support our growing global Digital Cinema team, the Digital Cinema QC Operator will have the following primary responsibilities: QC of Digital Cinema Packages in all formats including 2D, 3D, HFR, HDR, immersive audio, subtitles and accessibility. Other responsibilities will include involvement in testing of tools and applications, handling associated data entry related to work orders, working with other departments and providing regular feedback to the Project Team, Mastering, GFX, Subtitling and Content Services. The ideal candidate will be expected to have QC experience (theatrical preferred) and a basic understanding of the technical aspects of various content specifications. They will be highly motivated, possess a flexible attitude and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads. The role will be supported with full training for theatrical QC and Digital Cinema workflows. Working Hours : 37.5hrs on 7-day fortnight shift on premises (after period of training Monday-Friday) Responsibilities: Theatrical QC of Digital Cinema Packages (DCP) Creation and completion of QC reports composing a clear description of defects and to include proper details for further troubleshooting by the Digital Cinema team Active participation in troubleshooting and root cause analysis of any QC rejections Client-attended theatrical QC sessions as and when required Other related tasks as assigned to fulfill responsibilities Requirements Technical skills and basic knowledge of industry standard tools and technologies in QC and digital media Basic knowledge of image, audio and subtitle digital file formats Familiarity and working knowledge of Digital Cinema theatrical equipment is a plus Basic knowledge of aspect ratios, video and audio codecs, colourspace, compression and other characteristics associated with media is a plus Experience in DCP and IMF mastering processes is a plus Problem solver with creative and innovative approach with ability to think out of the box Excellent communication skills Ability to prioritize, manage orders and work well under pressure to achieve deadlines whilst producing high quality work Detail orientated with strong organizational skills Ability to work on own initiative and be a good team player Ability and willingness to learn new methods, procedures, or techniques and take on new tasks Passionate about quality, customer experience and customer service excellence Experience: Minimum 1-2 years of content QC experience, Digital Cinema QC experience is a plus Minimum 1-2 years of experience in Post Production environment Education: Bachelor’s Degree from an accredited College/University or equivalent professional experience. Benefits Supplementary healthcare plan Robust pension plan Life assurance

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11491 Credit Operations & Customer Support Virtual Assistant Independent Contractor – CPT-11491 Credit Operations & Customer Support Virtual Assistant/Business Support VAy/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An established credit restoration company is seeking a part-time Business Support VA to assist with credit report retrieval, client file management, customer service, reporting, and recurring administrative processing. The company already has established processes, templates, and workflows in place. The immediate priority is removing repetitive, time-consuming backend work from the internal team. As the VA becomes familiar with the company's processes and credit reports, the role may expand into account-update processing and additional customer-facing support. Training will be provided by 20four7VA and the client on specific workflows and Credit education, thus direct Credit repair/education/restoration experience is not required. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Credit Report & Client File Support Access client Experian accounts using securely provided credentials Pull and save updated credit reports Follow established procedures for managing applicable Experian account settings Upload reports and supporting files to client profiles Maintain accurate notes using established templates Ensure required client documentation is properly saved and organized Follow up when credentials, PINs, security information, or other required information is missing Prioritize accurate credit-report and client-profile processing during the initial training period. Review assigned tasks and organize work based on priority. Client Updates & Processing Support Assist with recurring client account updates Compare updated credit information using client-provided processes Enter relevant changes into established update templates Prepare client update emails from approved templates Assist with credit-report processing as training progresses Escalate questions or unusual situations to the internal team Maintain processing speed and accuracy as key performance measures. Use client-specific verbiage and scripting when preparing client communications. Customer Service Assist with routine client questions and follow-up Provide professional, careful communication using established scripts and templates Route incoming calls to the appropriate team member Support additional phone responsibilities as the VA becomes trained Avoid providing information outside approved company processes Maintain a customer-service approach appropriate for sensitive credit-related conversations Conduct outbound calls to warm referral leads as training progresses. Support inbound and outbound customer-service calls using approved scripts. Handle referred leads who may not initially answer, respond, or show interest. Reporting & Administration Prepare recurring pipeline reports for referring affiliates Enter and update report information using existing templates Maintain organized client records and administrative files Assist with other repetitive backend tasks as assigned Help ensure recurring reporting and follow-up deadlines are completed Participate in regular team meetings on Monday, Wednesday, and Friday at 9:00 AM MST. Use time-blocking to prioritize daily tasks and workload. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous customer service, administrative, or account-support experience required Strong spoken and written English required Data entry and document-management experience required Experience following detailed processes and templates Credit education, credit restoration, credit restoration, financial services, or similar experience is a plus but not required Experian experience is a plus CRM or client-portal experience preferred Previous successful 20four7VA experience is a plus IDEAL CANDIDATE PROFILE Highly detail-oriented and accurate Strong customer-service background Comfortable handling repetitive, process-driven work Able to follow established templates and procedures Strong comprehension and learning ability Professional and careful when communicating with clients Comfortable learning how to read and understand credit reports (training provided) Organized and dependable Able to grow from backend processing into client-facing responsibilities APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Credit Repair Cloud – Client System (training provided) Experian Dialpad (Voip phone system) Email / Client Communication Platforms Microsoft Office / Google Workspace VPN / Secure Access Tools – 20four7VA IT to assist in setup Work Schedule Contracted Hours per Week: 20 Hours (Hours may increase based on performance and workload) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 8:00 AM – 12:00 PM MST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 20 hours/week (Hours may increase based on performance and workload) Daily Working Time: 8 AM-12 PM MST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: United States; Canada Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: - Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues - Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default cloud controls - Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by paving the secure path using infrastructure-as-code modules and reusable code libraries - Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamlining authentication/authorization to ensure unified access control across the board - Deploy, integrate and operationalize security platforms and services including but not limited to SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling - Respond to security incidents and harden environments post-incidents. - Support control monitoring and remediation for compliance initiatives - Gather and analyze security metrics to address security issues with cross-team dependencies - Partner empathetically with engineering teams to understand their needs and deliver practical, scalable security solutions without creating unnecessary friction. You may be a good fit if: - 5+ years previous experience in SecOps, DevSecOps, Cloud Security, Threat Detection & Response or software development with a strong focus on security engineering. - You’re a hands-on security engineer interested in automating controls and building scalable solutions rather than relying on manual processes. - You have experience in managing cloud platforms (GCP, AWS, Azure, OCI) and Kubernetes environments - Familiarity with CI/CD systems and SecOps workflows (Git, Terraform) in cloud environments (GCP, AWS, Azure, OCI) - Have practical experience with one or more of : infrastructure automation, network segmentation, system hardening, container and cloud security concepts, and security observability - You have experience with multiple languages such as Golang and/or Python - Are comfortable navigating ambiguity, making informed decisions with incomplete information, and adapting your approach as requirements evolve. - You employ a flexible and constructive approach when solving problems - You are able to make trade-offs between build vs. buy decisions - help build solutions and able to review what tools are available - You understand secure engineering best practices, can articulate problem statements and propose solutions to both technically savvy and non-technical audiences FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.