Location: Москва
Наша команда строит Единую агентскую платформу.
Enterprise harness – это окружение: среда и набор инструментов, который обеспечивает безопасную и контролируемую работу агента, использование инструментов и навыков, контролирует права, память, контекст, лимиты, аудит и безопасность.
В рамках агентской платформы вам предстоит разрабатывать и внедрять инструменты для окружения агентов. Мы адаптируем лучшие мировые практики, а также сотрудничаем с RnD-командами для пилотирования новых разработок на агентах Банка.
Примеры направлений, которыми мы занимаемся:
* SkillOpt: автоматическая эволюция навыков агентов на основе трейсов и оценки LLM-as-a-Judge;
* Memory-as-a-Service: централизованный сервис памяти для агентов;
* AutoJudge: инструмент для подбора судей и метрик для оценки качества работы агентов.
Обязанности
* Развитие GenAI сервисов: Создание и улучшение RAG-систем (в т.ч. Agentic RAG), инструментов Agent Observability, сервисов обработки документов
* обучение моделей: тренировка и дообучение мультимодальных моделей на русском языке (OCR, Embeddings, Rerankers, VLM)
* MLOps и Data Management: Организация и автоматизация процесса разметки данных (от сбора до контроля качества краудсорсинга)
* развитие автономных пайплайнов улучшения качества моделей с использованием LLM-as-a-Judge
* Engineering: релиз новых моделей и сервисов в продуктовые среды.
Требования
* Глубокое понимание LLM: опыт работы с большими языковыми моделями, Prompt Engineering, Fine-tuning LLM/VLM
* инженерная культура: уверенное владение Python 3, знание ООП, принципов SOLID. Хорошее знание алгоритмов и структур данных.
* LLM Stack: опыт работы с LangChain, LlamaIndex или другими фреймворками для разработки агентов и мультиагентных систем (MAS)
* Vibe Coding: умение автоматизировать собственные рутинные процессы с помощью AI-инструментов
* Mindset: желание постоянно изучать новые SOTA-подходы, модели и технологии.
**Будет плюсом**
* Активный профиль на GitHub с качественным кодом
* достижения (медали) на Kaggle
* участие в Open-Source проектах, связанных с LLM/NLP.
Условия
* комфортный современный офис - м. Кутузовская
* гибридный формат работы
* ежегодный пересмотр зарплаты, годовой бонус
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* корпоративная пенсионная программа.
Location: Москва
Приглашаем исследователей в области машинного обучения в команду Рекомендательных систем и персонализации Центра практического ИИ.
Центр практического искусственного интеллекта - стратегическое подразделение Сбера, создающее наукоемкие технологии.
Мы создаем новые алгоритмы рекомендательных систем и адаптируем SOTA-подходы для задач банка и компаний-партнеров, помогаем бизнесу внедрять новые технологии. Также мы разрабатываем собственные open-source фреймворки и публикуем результаты наших исследований на международных конференциях уровня A/A\*.
Приглашаем присоединиться к исследованиям и прикладным проектам в области рекомендательных технологий, DL-моделей для последовательных данных и подходов на стыке LLM и RecSys.
Первый этап отбора на эту вакансию – общение с AI-рекрутером. После отклика ждите сообщение от него в сберчате, диалог займёт примерно 10 минут. Задача AI-рекрутера — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры. AI-рекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным для всех!
Обязанности
### Наши задачи:
* развиваем библиотеку для рекомендательных систем RePlay [https://github.com/sb-ai-lab/RePlay](https://github.com/sb-ai-lab/RePlay)
* разрабатываем и улучшаем алгоритмы рекомендательных систем
* разрабатываем и обучаем трансформерные модели на последовательностях событий
* проводим исследования в области sequential recommendations, LLM для рекомендаций, foundation models для событийных данных
* пишем статьи и выступаем на ведущих мировых и российских конференциях.
Требования
### Мы ожидаем:
* опыт работы от 2 лет в области, связанной с RecSys / DL / NLP
* умение писать читаемый и хорошо структурированный код на python
* умение работать с git
* знание стандартных библиотек и фреймворков (numpy, pandas, polars, scikit-learn, pytorch, pytorch-lightning, transformers)
* навыки организации и воспроизводимого проведения ML-экспериментов (Hydra, Сlearml, Mlflow, W&B, Neptune)
* опыт разработки и обучения моделей с помощью pytorch
* знание математики, глубокое понимание классического ML и современных методов DL, широкий кругозор в ML в целом
* понимание современных Transformer-based архитектур для работы с последовательностями
* знание ключевых рекомендательных подходов и методов их оценки
* умение читать, анализировать и воспроизводить научные статьи.
Будет плюсом:
* опыт успешного участия в ML соревнованиях и хакатонах
* опыт написания научных статей, наличие публикаций
* понимание принципов работы современных LLM и LLM-агентов.
Условия
### Мы предлагаем:
* комфортный современный офис г. Москва, рядом с метро Кутузовская
* гибридный формат работы
* ежегодный пересмотр зарплаты и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role & impact
Accountants and bookkeepers are some of the most trusted advisors in the world, and this role is about understanding their world deeply and speaking up for their needs. As Product Marketing Manager on the Accountant & Bookkeeper (AB) Platform, you will build expertise in how practices run day to day, with a particular focus on the connected Compliance workflow, where audit trails, regulatory obligations and client work need real precision.
You will shape positioning and messaging for the AB Platform, from the Partner Hub through to Workpapers and tax, and build a living library of verified customer proof points. You will also plan lifecycle programmes that help partners adopt the workflows that matter most. You will Go Further by turning insight into go-to-market plans that make a real difference for partners across AU, NZ, UK, US, Canada and beyond.
The team & how they connect
Our Core Product Marketing team works closely with Product Management, Design, Customer and regional go-to-market teams to bring a complete view of accountant and bookkeeper needs into product decisions. We turn product initiatives into clear customer value, so partners get the most out of Xero as efficiently as possible. We Go Together across Auckland, Queenstown and Melbourne, sharing what we learn and building on each other’s work.
The team is currently working on / Initially, the role will focus on
- Taking Workpapers Plus to market in Australia, and Workpapers and Workpapers Plus to market in New Zealand.
- Developing a global value proposition and key messages for Agentic Tax.
- Sharpening how the Compliance workflow fits into the wider Books to Workpapers to Tax story for the AB Platform.
- Growing a customer proof and advocacy programme, and lifecycle campaigns that drive habitual use of priority workflows.
Where and how you can work
This role is based in Melbourne or Auckland, and we’re open to candidates across Australia and New Zealand. It’s a 12-month fixed-term contract with flexible hybrid working and no fixed office days. We’ll ask you to be in the office for team offsites and key stakeholder meetings. You may also travel to key markets for customer research, stakeholder engagement and key events.
Here are some of the things we are looking for
- Bring a strong technical understanding of accounting, tax or compliance, or the confidence to get to grips with it quickly.
- Have product marketing experience, ideally in B2B SaaS, and a track record of taking complex products to market.
- Can turn highly technical compliance, audit or tax capabilities into clear, practical language that busy partners understand.
- Enjoy working across product, compliance, tax and regional teams, and keeping several stakeholders aligned at once.
- Are curious about how tax and compliance differ across regions, and like working with specialists to get it right.
- Bring the drive to Go Bold with a clear point of view, and the storytelling skill to bring real customer proof to life.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & impact
Accountants and bookkeepers are some of the most trusted advisors in the world, and this role is about understanding their world deeply and speaking up for their needs. As Product Marketing Manager on the Accountant & Bookkeeper (AB) Platform, you will build expertise in how practices run day to day, with a particular focus on the connected Compliance workflow, where audit trails, regulatory obligations and client work need real precision.
You will shape positioning and messaging for the AB Platform, from the Partner Hub through to Workpapers and tax, and build a living library of verified customer proof points. You will also plan lifecycle programmes that help partners adopt the workflows that matter most. You will Go Further by turning insight into go-to-market plans that make a real difference for partners across AU, NZ, UK, US, Canada and beyond.
The team & how they connect
Our Core Product Marketing team works closely with Product Management, Design, Customer and regional go-to-market teams to bring a complete view of accountant and bookkeeper needs into product decisions. We turn product initiatives into clear customer value, so partners get the most out of Xero as efficiently as possible. We Go Together across Auckland, Queenstown and Melbourne, sharing what we learn and building on each other’s work.
The team is currently working on / Initially, the role will focus on
- Taking Workpapers Plus to market in Australia, and Workpapers and Workpapers Plus to market in New Zealand.
- Developing a global value proposition and key messages for Agentic Tax.
- Sharpening how the Compliance workflow fits into the wider Books to Workpapers to Tax story for the AB Platform.
- Growing a customer proof and advocacy programme, and lifecycle campaigns that drive habitual use of priority workflows.
Where and how you can work
This role is based in Melbourne or Auckland, and we’re open to candidates across Australia and New Zealand. It’s a 12-month fixed-term contract with flexible hybrid working and no fixed office days. We’ll ask you to be in the office for team offsites and key stakeholder meetings. You may also travel to key markets for customer research, stakeholder engagement and key events.
Here are some of the things we are looking for
- Bring a strong technical understanding of accounting, tax or compliance, or the confidence to get to grips with it quickly.
- Have product marketing experience, ideally in B2B SaaS, and a track record of taking complex products to market.
- Can turn highly technical compliance, audit or tax capabilities into clear, practical language that busy partners understand.
- Enjoy working across product, compliance, tax and regional teams, and keeping several stakeholders aligned at once.
- Are curious about how tax and compliance differ across regions, and like working with specialists to get it right.
- Bring the drive to Go Bold with a clear point of view, and the storytelling skill to bring real customer proof to life.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
You’ll join a full-stack data team building the systems making our AI agents measurably smarter with every interaction, building the real-time pipelines, analytics products, and deep personalization primitives that turn millions of conversations into business outcomes. You’ll work across these areas:
- Data Foundations: Architect and build our core platform to handle data at scale with low latency. This includes our real-time eventing infrastructure, streaming and batch ETL pipelines, and our Iceberg-based data lakehouse. You will own the systems for interactive OLAP querying, orchestration, and experimentation, ensuring our data is trustworthy, fast, and easy to use for the entire organization.
- Memory & Personalization: Power the next generation of intelligent experiences. You will develop the systems for long-term agent memory, build reusable Customer Data Platform (CDP) primitives, and implement the optimization loops that allow our agents to personalize interactions and demonstrably lift business outcomes.
WHAT YOU'LL BRING
We’re excited to meet candidates who bring depth in one of these areas:
Platform Engineering
- You have designed, built, and operated large-scale data systems, processing terabytes or petabytes of data with technologies like Spark, Flink, Trino/Presto, and data lakehouse formats like Iceberg or Hudi.
- You possess strong backend and distributed systems fundamentals in a language like Go, Scala, or Python. You understand the trade-offs of different storage engines, query plans, and data serialization formats.
- You have a history of implementing pragmatic data governance, lineage, and testing. You’ve built platforms that are cost-aware, highly operable, and a delight for other engineers to build upon.
- You're well-versed in data modeling best practices (dimensional modeling, star/snowflake schemas, slowly changing dimensions) and know how to optimize analytical query patterns for both traditional OLAP systems and modern cloud data warehouses.
Product Engineering
- You have a portfolio of shipped data products, including analytics dashboards, data visualization tools, or alerting and exploration systems.
- You are a skilled full-stack engineer (e.g., TypeScript/React and a service layer like Go), with a keen eye for performance, API design, and polish.
- You excel at turning ambiguous questions into clear, intuitive interfaces. You have strong product sense around information architecture, handling empty states, and making complex data explainable.
- You have practical experience with ML-powered product features, such as personalization, recommendations, or classification systems.
Shared Qualities
- Strong software engineering background with 4-7+ years of hands-on development experience in building and shipping production systems or products.
- A passion for being on the frontier of AI products.
- High agency and a bias to action in a high-autonomy environment.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Deep experience with event streaming platforms (e.g., Kafka, Kinesis) and real-time data processing.
- Experience with modern data visualization libraries (e.g., ECharts, D3.js) and the principles of building performant, reusable charting components for complex data.
- Production experience with recommender systems or optimization loops (e.g., multi-armed bandits, ranking).
- A track record of leading complex technical projects or mentoring other engineers.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Build Sierra’s enterprise platform capabilities.
You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises. This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems.
- Scale with our largest customers.
Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability. You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity.
- Form the foundation of trust.
Enterprise customers trust Sierra with their most sensitive workflows and data. You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform.
WHAT YOU’LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER…
- Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems.
- Experience with integrations, APIs, and working with complex customer environments.
- Backend-leaning full-stack experience building enterprise SaaS applications.
- Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling).
- Experience building AI-powered products or platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York City; US Remote
Workplace: Hybrid
ABOUT PINECONE
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable.
ABOUT THE TEAM AND ROLE
We're looking for an Applied AI Engineer who loves building real applications with AI. You'll work across the stack, from backend services and retrieval pipelines to APIs and user-facing applications, turning new AI capabilities into working solutions.
This is a hands-on engineering role for someone who enjoys moving quickly, experimenting with emerging technologies, and owning projects from initial idea to production.
You'll work closely with our engineering and product teams, as well as customers and partners, to explore new use cases, build reference applications, and demonstrate what's possible with Pinecone's technology.
The ideal candidate combines strong full-stack engineering skills with practical experience building LLM-powered applications and agentic systems. You should be equally comfortable discussing architecture, writing production code, and putting together a working prototype.
RESPONSIBILITIES
- Design, build, and ship end-to-end AI applications using Pinecone’s retrieval and knowledge infrastructure.
- Develop full-stack solutions spanning frontend interfaces, backend services, APIs, data pipelines, and LLM integration.
- Build reference applications, integrations, and reusable components that help developers and customers adopt Pinecone.
- Experiment with emerging AI patterns, including RAG, agents, tool use, context engineering, and agent memory.
- Work with customers, partners, and internal teams to understand real-world problems and translate them into working software.
- Evaluate and improve the quality, reliability, latency, and cost of AI-powered applications.
- Share technical insights and best practices through code, examples, and technical content.
- Bring learnings from building applications back into Pinecone’s product and engineering teams.
WHAT YOU’LL BRING TO THE TABLE
You don't need to check every box, but you should enjoy building software and be excited about what AI makes possible.
FULL-STACK ENGINEERING
- Strong software engineering background with experience designing, building, and shipping production applications.
- Proficiency in Python and/or TypeScript, including modern backend frameworks and frontend technologies such as React or Next.js.
- Experience building APIs, integrating external services, and working with databases and cloud infrastructure.
- Ability to independently take a project from rough requirements through implementation and deployment.
APPLIED AI
- Hands-on experience building applications using LLMs, embeddings, vector databases, or retrieval-augmented generation.
- Familiarity with modern AI development tools, frameworks, and APIs.
- Understanding of the practical challenges of building AI applications, including retrieval quality, evaluation, latency, reliability, and cost.
- Curiosity about emerging patterns in agentic applications, context management, and AI-driven workflows.
OWNERSHIP & COLLABORATION
- A builder's mindset: you enjoy writing code, experimenting, and getting working software into users’ hands.
- Comfortable working with ambiguous requirements and making pragmatic technical decisions.
- Ability to communicate technical ideas clearly to engineers, customers, and other stakeholders.
- Comfortable moving between rapid prototypes and production-quality implementations.
- Interest in understanding how developers and customers use the technology and translating that feedback into better solutions.
BONUS POINTS
- Experience with Pinecone or other vector databases and search technologies.
- Experience building agentic applications, agent memory systems, or complex RAG pipelines.
- Contributions to open-source projects, developer tools, or technical communities.
- Experience working directly with customers on technical projects.
- Experience deploying and operating AI applications in production.
PERKS & BENEFITS
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
Benefits and eligibility may vary by country of employment.
Location: Toronto; Canada; United States
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE.
We’re building the next generation of agentic AI infrastructure at Cohere. This team sits at the intersection of ML systems, distributed infrastructure, and developer experience, creating the platform that powers autonomous AI agents at scale.
You’ll work on hard, forward-looking problems with few established patterns, including secure code execution, agent state management, model routing, identity and authentication, and resource management for long-running agent workflows.
This role is a strong fit for someone who combines systems depth with ML intuition. You should be comfortable building reliable infrastructure, thinking through distributed systems tradeoffs, and understanding how emerging agentic capabilities shape platform design.
WHAT YOU’LL WORK ON.
- Secure execution environments for agent-generated code
- Identity, authentication, and trust boundaries for agents
- Model routing and orchestration across different model types and environments
- Rate limiting, quotas, and resource management for agent workflows
- State management, memory, and filesystem abstractions for agents.
IN THIS ROLE YOU WILL:
- Turn emerging ML research ideas into production-ready infrastructure
- Build core platform capabilities for execution, storage, and state management
- Prototype and evaluate new technologies, then help decide what should move into production
- Partner with research teams to shape infrastructure based on what future agent systems will need
YOU MAY BE A GOOD FIT IF YOU HAVE:
- Experience building production ML infrastructure with strong systems fundamentals
- Hands-on work with agentic systems, multi-agent workflows, or agent development frameworks
- Familiarity with model routing and LLM provider frameworks across different model types and environments
- Experience with scalable, fault-tolerant distributed systems and Kubernetes
- A track record of moving quickly on prototypes and making good decisions about productionization.
BONUS
- Experience across on-prem, private cloud, and public cloud environments
- Familiarity with storage systems, embedded databases, or filesystem abstractions
- Experience with code execution sandboxes such as gVisor, Firecracker, Kata, or WASM runtimes
- Interest in emerging ML infrastructure, edge inference, or browser-native models
- Open-source contributions to LLM or agent infrastructure projects
- Experience with identity, workload auth, or capability-based security systems.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Prague; Limassol
Workplace: remote
Join Azul at a pivotal moment as we expand the market for Java intelligence and observability solutions that help enterprises optimize, secure and modernize their Java environments.
As Principal Product Marketing Manager, Java Intelligence, you will be responsible for market strategy, positioning, messaging, go-to-market execution and commercial success for key areas of Azul’s Java Intelligence portfolio, including Azul Intelligence Cloud, Azul Optimizer Hub and Payara InSight.
You will shape how customers understand the value of these solutions, influence product direction in partnership with Product Management and Engineering and drive measurable business outcomes. This is a highly visible individual contributor role that requires strategic thinking, strong market instincts and the ability to lead through influence, translating complex technical capabilities into compelling business value for developers, architects, operations teams and enterprise decision-makers.
This role will ideally be based in either Prague, Czech Republic or Limassol, Cyprus
Or remotely in Europe or the EU.
What You'll Do (aka Responsibilities)
You will be responsible for specific areas across Azul Intelligence Cloud, Azul Optimizer Hub, and Payara InSight, working closely with other product managers and cross-functional partners. You will help shape product strategy, roadmap priorities, pricing and packaging, market positioning, and business performance for your areas. You’ll use customer insight, market data, and business results to recommend direction, build alignment, and drive decisions across product, engineering, sales, and marketing.
The balance of your focus across the three products will evolve as business priorities change. These products are also closely connected to Azul’s Java runtimes: Optimizer Hub ships as part of Azul Prime, while Intelligence Cloud’s JVM Inventory supports Azul Core Oracle migration initiatives. Your work will therefore influence broader product and runtime priorities, and at times may include direct involvement with Azul Core and Azul Prime.
This is an individual contributor role with no direct reports. Success will come through strong product judgment, clarity, data-driven decision making, collaboration, and the ability to influence teams and senior leaders.
Responsibilities:
Drive business and product outcomes.
Define meaningful measures of success for your product areas and use them to guide priorities and decisions. Monitor sales, pipeline, pilot-to-production conversion, adoption, retention, and other relevant product and business metrics. Partner with sales, marketing, engineering, and leadership to understand performance, identify opportunities or risks, and adjust product direction when the data or customer feedback indicates a change is needed.
Shape product strategy.
Develop and recommend the multi-year direction for your areas, including where the products can differentiate, which customer segments and use cases to prioritize, and where Azul should build, partner, or integrate. Ensure your recommendations reflect customer needs, market dynamics, competitive intelligence, technical considerations, and Azul’s broader enterprise and open-source portfolio.
Partner with executive leadership.
Report to the VP of Product Management and work closely with the CPO, CEO, CRO, CTO, and other senior leaders. Present product strategies, roadmap recommendations, pricing considerations, customer insights, and business results clearly and credibly. Use evidence to support recommendations, invite constructive challenge, and adapt direction as new information emerges.
Translate strategy into roadmap priorities.
Turn product strategy into clear, sequenced, and achievable roadmap recommendations. Evaluate priorities and trade-offs across products and initiatives, build alignment with engineering, sales, and marketing, and help teams understand both what is being prioritized and why. Communicate roadmap direction effectively to internal stakeholders and customers while balancing customer needs, business opportunity, technical feasibility, and speed of execution.
Develop pricing and packaging recommendations.
Help shape how Intelligence Cloud is priced, packaged, and metered across Java environments of varying sizes and complexity, how Optimizer Hub is positioned and packaged as part of Azul Prime, and how Payara InSight is packaged for Azul Payara customers. Develop and test pricing models, gather feedback from customers and the field, and partner with finance, sales, and leadership to refine and implement recommendations.
Lead inbound product management activities.
Partner closely with engineering throughout the product development lifecycle, from requirements and design reviews through implementation decisions and release readiness. Lead customer discovery and requirements sessions, translate customer problems into clear product needs, and provide direction on UX and UI priorities. For areas involving Optimizer Hub, consider the operator experience of installing, sizing, and running the product on Kubernetes. Contribute to customer-facing technical documentation and knowledge-base content, deliver compelling product demonstrations, and continually evaluate the usability of the product.
Lead outbound product management activities.
Partner with marketing on positioning, product launches, sales enablement, competitive differentiation, and customer-facing content. Participate in customer and prospect conversations, support strategic deals and escalations, and conduct ongoing market and competitive research. Help ensure product messaging resonates with developers, platform teams, technical decision-makers, and executive buyers.
Build technical credibility.
Develop a strong working understanding of the technologies behind the products and engage effectively with engineering teams on product and technical trade-offs. You do not need to be a JVM internals expert, but you should understand JVM architecture and operating principles, including JIT compilation and warm-up, well enough to have substantive conversations with engineering and translate technical capabilities into meaningful customer and business value.
What you bring (aka Experience, Skills)
8+ years experience in product management, including several years owning a product or product line end to end — strategy through launch through revenue.
Track record shipping enterprise SaaS in an adjacent market: application performance monitoring, application security, observability, optimization, systems management, or log analytics.
Fluency with AI tools and experience operating in an AI-first product management organization — you use them in your daily product work and have a view on where they help and where they don't.
Deep technical fluency generally — you can read an architecture diagram, follow an engineering debate, and ask the question that changes the answer.
Demonstrated ownership of pricing and packaging for a technical product, including the messy cross-functional work of getting a model approved and into market.
Understanding of DevOps engineers, platform engineers, and developers as the key influencers in an enterprise sales cycle.
Strong domain knowledge of public cloud (AWS, Azure, GCP) and Kubernetes.
Excellent written and verbal communication in English — equally effective with an engineer and with a Fortune 100 CIO.
Comfortable in a fully remote, async, multi-time-zone setup: self-directed, and a strong writer because writing is how decisions get made here.
Comfortable in a startup-shaped environment where bringing order to chaos is part of the job.
Nice to have
Hands-on software or quality engineering background — you have written code and debugged production systems.
Experience with open source communities.
Familiarity with cloud cost optimization: how compute is provisioned, monitored, and optimized.
Experience taking a new product from early traction to a durable revenue line.
Working knowledge of Java and Java development tooling.
Familiarity with Jakarta EE application servers (Payara, WebLogic, WebSphere, JBoss) and OpenTelemetry.
Experience working across more than one product at once, especially products at different stages or sold through different motions.
Experience with infrastructure software that customers deploy and operate themselves, not just SaaS.
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Employment at Azul is contingent upon the completion of reference and background checks.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
We are looking for product-focused systems engineers to work on Teleport Core Product.
You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems.
You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementing, testing, and documenting.
Teleport is an open core project, and most of the code you will write will be open source and written in Go.
WHAT YOU'LL DO
- Become an expert on scalability, performance, and reliability of Teleport in large deployments.
- Design, develop, and ship outstanding, high-quality products.
- Write most of the code in Go.
- You'll join one of Teleport's access teams. These teams build secure, passwordless access to every kind of infrastructure, using short lived credentials, and it has to work at the scale of our largest customers.
- Improve observability, tracing and failure handling so the access layer can be debugged at scale.
- Grow your technical expertise.
- Lead a distributed team of outstanding engineers.
WHAT WE'RE LOOKING FOR
- Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process.
- Builder mentality and experience -- you love being hands-on and building zero-to-one products.
- Extensive Go experience.
- Extensive experience developing scalable, reliable, and performant distributed systems and platforms.
- Strong team leadership.
- Engineering management experience.
- Linux systems engineering experience.
- Knowledge of Identity Management, RBAC, ABAC, and zero-trust security models.
- Intellectual curiosity and a willingness to master new technologies.
- Transparency, honesty, and a no-ego mindset.
- Significant contributions in Open Source is a big plus.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions.
3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution.
4. If your challenge solution meets our bar, you'll receive an offer to join Teleport.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Build primitives for self improvement: Create the feedback loops, evaluation systems, memory, signals, and decisioning infrastructure that help long-running agents learn from outcomes and improve over time.
- Build the future of long-horizon agents: Design and ship agents that pursue complex business outcomes over days, weeks, or months across voice, SMS, email, and other channels.
- Turn 0-to-1 work into a platform: Identify patterns and build reusable systems, abstractions, and tools that make future Horizon agents faster and easier to launch.
- Solve technically complex problems: Build across orchestration, integrations, data, memory, signals, decisioning, observability, and multi-channel engagement.
- Shape the Horizon product: Surface platform gaps through hands-on implementation and work with product and engineering to define Horizon’s architecture and roadmap.
- Create a clean path beyond the POC: Once a solution is validated, translate what you built into durable product capabilities and enable a successful handoff for continued deployment.
WHAT YOU’LL BRING
- Experience building and scaling end-to-end production systems.
- Strong platform and systems engineering fundamentals.
- The ability to move between customer problems, product design, and technical implementation.
- Strong technical judgment in ambiguous, fast-changing environments.
- A builder’s mindset and the ability to take products from zero to one.
- Comfort working directly with customers and understanding complex business processes.
- High agency, adaptability, and clear communication.
- At least two years of professional software engineering experience
- Experience with Python, TypeScript, or Go and React.
EVEN BETTER...
- Experience as a founder, founding engineer, or early engineer at a startup.
- Experience building workflow, orchestration, event-driven, or distributed systems.
- Experience developing platforms or reusable infrastructure for other engineers.
- Experience building or deploying AI and LLM-powered products.
- Familiarity with enterprise integrations, APIs, data pipelines, and systems of record.
- Experience working in complex industries such as financial services or healthcare.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call.
Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1.
- Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports.
- Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway.
- Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention.
- Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened.
- Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number.
- Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop.
- Grow the platform beyond cards: extend tokenization into a privacy vault for all PII.
WHAT YOU'LL BRING
- 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production.
- A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them.
- Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems.
- Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call.
- Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer.
- Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers.
- Degree in Computer Science or a related field, or equivalent professional experience.
You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume.
EVEN BETTER…
- Real-time or streaming systems: voice, telephony, media, or low-latency pipelines.
- Applied cryptography and key management, network isolation, egress control, or cloud security.
- Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services.
- Deployments into customer-owned clouds or single-tenant environments.
- Customer-facing technical work, such as architecture reviews with customers.
- Setting technical direction on ambiguous, high-stakes problems.
- Payments, fintech, or another sensitive-data domain such as healthcare or identity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team.
AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents.
Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay
Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery
- Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like.
- Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users.
- Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it.
- Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave.
- Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent.
- Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks.
WHAT OWNERSHIP LOOKS LIKE
- A bias for shipping. You move fast, and you finish what you start.
- Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences.
- An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago.
- An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability.
- Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web.
- 3+ years building production software that real users depend on.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI products for enterprise or consumers
- Experience building native SDKs for iOS (Swift) or Android (Kotlin)
- Experience building messaging apps, voice apps or voice agents
- Experience with SIP, WebRTC, Twilio or contact-center platforms
- Experience with real-time, low-latency distributed systems
None of these are required. If the problems above excite you, we’d love to hear from you.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance. Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior.
- Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data.
- Monitoring: Build systems for proactively monitoring agents for defects or new patterns.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI-powered products.
- A sharp eye for design.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
- Leadership experience on technical projects or teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents)
- Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents?
- Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle)
- Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play?
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI-powered products.
- A sharp eye for design.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
- Leadership experience on technical projects or teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems.
- Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments.
- Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge.
- Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Strong software engineering fundamentals and experience building production systems.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production products and systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER
- Experience building AI-powered systems or agent frameworks.
- Experience with retrieval, evaluation systems, or LLM-based applications.
- Experience building developer platforms or SDKs.
- Experience with Go and Typescript.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
You’ll build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. This is a distributed systems problem with an unusually high correctness bar. The system has to be right to the cent, replay cleanly and explain any number as of any date, at that volume. You will shape its architecture. Its users include Claude agents, which read and write through the same APIs and controls as people.
You’ll work closely with SWEs in Billing, Compute and Infra on shared contracts and APIs, and with product owners, finance operations and internal audit to turn accounting and controls requirements into designs. You don’t need a finance background. If you have built backend systems where correctness matters, we will teach you the domain.
Responsibilities
Design and build the front door into finance and its governed contracts: APIs for apps and agents, an event bus for systems that publish, adapters for vendor apps and reports, data-quality gates, and processing that posts every event exactly once, with replay and backfill
Drive the build of the accounting ledger and engine: an append-only ledger with idempotent posting, a rules framework that turns business events into journal entries, translation into the ERP, and period locks
Design and build the SDKs and frameworks that finance apps and agents build on
Build controls into the platform as code: immutable audit trail, maker-checker, scoped access and segregation of duties
Build and run the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow, and own their reliability: uptime, latency, throughput and correctness targets agreed with those teams
Shape the platform’s technical direction: architecture, engineering standards and design reviews
Minimum qualifications
Strong backend engineering in a statically typed language such as Go, Java or Rust, or Python at scale
Experience designing and running high-volume, event-driven systems (publish/subscribe, streaming) with idempotent processing, replay and backfill
Experience designing relational data models and writing SQL for complex, versioned data
Experience designing APIs, SDKs and service-to-service integrations used by other teams
Experience building systems with auditability, access control or compliance requirements
Experience turning requirements from non-engineering partners into technical designs
Strong written and verbal communication, including design docs
Preferred qualifications
10+ years of experience
Experience building developer platforms or paved paths
Experience with streaming systems such as Pub/Sub or Kafka
Experience building with LLMs and agents, including MCP
Built a ledger, sub-ledger, billing or payments system
Familiarity with accounting concepts: double-entry, journal entries
Familiarity with internal controls and audit concepts: audit trails, segregation of duties, change management
Exposure to ERP or financial systems, such as Workday Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
We're looking for an Engineering Manager to lead the engineers who build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. You’ll hire and grow the team, and hold the bar for how the platform is built and run in production. Its users include Claude agents, which read and write through the same APIs and controls as people.
You'll partner with engineering teams in Billing, Compute and Infra on shared contracts and APIs, and with product owners and finance operations, who set the priorities and define the needs. You don't need a finance background. If you have led teams that build backend systems where correctness matters, we will teach you the domain.
Responsibilities
Lead and grow a team of engineers: hire, coach and hold a high bar for engineering quality
Own delivery of the front door for finance events and its governed contracts, and the accounting ledger and engine, so every event is posted exactly once and can be traced back to its source
Be accountable for the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow
Make sure finance apps and agents have the platform support they need: SDKs and frameworks, scoped access, SOX guardrails, observability, and the capabilities finance needs that claude products do not provide out of the box
Define and own the reliability and correctness bar: SLOs on the services other teams call, tests that check key upstream calculations on every change, and daily accuracy and completeness checks from source to books
Align on technical design, data contracts and APIs with engineering leaders in Billing, Compute and Infra
Drive down the time it takes finance to support a new product, program or compute buildout
Minimum qualifications
Have led teams that build and run high-volume backend systems where correctness matters, such as ledgers, billing, payments, metering or other systems of record
Have built or run event-driven systems with idempotent processing, replay and backfill, and know what it takes to keep them correct in production
Have sound judgment on platform boundaries, data contracts and API design
Have hired and grown engineers, and set engineering standards for platforms
Work well across functions, with upstream engineering teams, finance and auditors, and explain technical trade-offs clearly to non-engineering partners, in writing and in the room
Preferred qualifications
Have 3+ years of engineering management experience, with 8+ years total in the industry
Built developer platforms or paved paths used by other builders
Worked with Go and with streaming systems such as Pub/Sub or Kafka
Built with LLMs and agents, including MCP
Built or run a ledger or sub-ledger, with a working knowledge of double-entry accounting
Managed teams through audit and compliance work, such as SOX change management, segregation of duties and audit trails
Worked with ERP or financial systems, such as Workday Financials or Oracle Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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УдалённоseniorToronto; Canada; United States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоPrague; Limassol; Comfortable in a fully remote, async, multi-time-zone setup: self-directed, and a strong writer because writing is how decisions get made here