Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Seattle, WA
Workplace: OnSite
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is seeking a highly organized, proactive, and people-focused Office Manager to lead operations for our new Seattle office. This role will be instrumental in building an engaging, productive, and inclusive workplace that reflects Docker’s culture and values.
You will play a foundational role in establishing office systems, vendor partnerships, workplace experience standards, and operational processes, not only for the office in Seattle, but for any future office expansions going forward. You will serve as the go-to person for all things office related, partnering closely with People, IT, Finance, and executive leadership to ensure a seamless and welcoming environment for employees and visitors. Additionally, you will be the owner and driver of our partnership and collaboration with our facilities vendors and managers.
This role is ideal for someone who thrives in fast-growing environments, enjoys building from the ground up, and takes pride in creating exceptional workplace experiences.
RESPONSIBILITIES
Office Operations & Facilities
- Establish and manage daily operations of the Seattle office
- Oversee facilities management, including landlord relations and maintenance coordination
- Manage office vendors (cleaning, security, utilities, catering, supplies, etc.)
- Develop and maintain office budgets in partnership with Finance
- Ensure compliance with local regulations and workplace safety standards
- Create and maintain operational processes and documentation
Workplace Experience & Culture
- Foster a welcoming, inclusive, and engaging office environment
- Plan and execute on-site events, team gatherings, and cultural initiatives
- Partner with People team and IT team to support onboarding and employee engagement
- Serve as a culture ambassador, aligning the physical workspace with Docker’s values
Office Visitation & Usage Support
- Support visiting executives, leadership, and customers with logistics and coordination
- Manage office access systems and badging
- Coordinate conference rooms, shared spaces, and workspace assignments
Cross-Functional Partnership
- Collaborate with IT on equipment provisioning, office technology, and troubleshooting
- Partner with People and Talent teams to support hiring growth in Seattle
- Coordinate with global office operations to ensure consistency across locations
- Contribute to workplace policies and future office planning initiatives
QUALIFICATIONS
- 8 + years of experience in office management, facilities management, or workplace operations
- Experience launching or scaling a new office location strongly preferred
- Strong vendor management and budget oversight experience
- Excellent organizational and project management skills
- High level of discretion and professionalism
- Strong communication and interpersonal skills
- Ability to work independently and make decisions in a fast-paced environment
- Experience working in a technology company or high-growth environment preferred
- Proficiency with workplace management tools and common office software platforms
WHAT TO EXPECT
- A high-impact, highly visible role in building Docker’s Seattle presence
- Opportunity to design and shape the employee workplace experience from day one
- Cross-functional collaboration with leadership and global teams
- A fast-paced, growth-oriented environment
- Autonomy, ownership, and the ability to influence how our workplace evolves
FIRST 30 DAYS
- Develop a deep understanding of Docker’s culture, values, and operating model
- Assess the current state of the Seattle office (space, vendors, systems, needs)
- Build relationships with key stakeholders (People, IT, Finance, leadership)
- Establish vendor contacts and ensure operational continuity
- Identify immediate improvements and quick wins
FIRST 90 DAYS
- Implement standardized office operations processes and documentation
- Finalize vendor agreements and optimize service levels
Launch regular workplace experience initiatives (events, engagement programs)
- Establish budget tracking and reporting mechanisms
- Ensure onboarding experience is seamless for new Seattle hires
FIRST YEAR
- Successfully scale office operations to support team growth
- Optimize space utilization and workplace systems
- Build a strong, connected Seattle office culture aligned with Docker values
- Establish a long-term facilities and growth plan
- Serve as a trusted partner to leadership on workplace strategy and employee experience
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $72,800– $104,000 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
Location: Amsterdam; Spain
Workplace: remote
Senior Reconciliation Analyst (Fixed-Term Cover)
About the Role
Our Reconciliation team makes sure that every euro our clients see in their balances is actually backed by cash in the bank — and right now, we need an experienced Senior Reconciliation Analyst to join us on a fixed-term basis to cover a period of maternity leave.
This is a hands-on, high-impact role at the heart of our payment operations. You'll own the day-to-day routine of monitoring reconciliation breaks, investigating discrepancies, and working closely with engineering and banking partners to keep everything balanced. It's a fast-moving environment where priorities can shift daily, so we're looking for someone who thrives on structure one day and adapts the next.
While the core focus is routine reconciliation, there's real room to get involved in automation projects once you're up to speed — and this role can also be a strong stepping stone into other teams at the company longer-term.
A Bit About the Team
Our Reconciliation team is small but mighty — every analyst is expected to think like an owner, gradually automating routine work while keeping the core process rock-solid. It's a team that values flexibility (fully remote, outcome-focused — we care that the job gets done, not what hours you keep) and gives people real autonomy once the fundamentals are covered. If you enjoy solving problems that sit right at the intersection of data and payments, you'll fit right in here.
About the Role
Our Reconciliation team makes sure that every euro our clients see in their balances is actually backed by cash in the bank — and right now, we need an experienced Senior Reconciliation Analyst to join us on a fixed-term basis to cover a period of maternity leave.
This is a hands-on, high-impact role at the heart of our payment operations. You'll own the day-to-day routine of monitoring reconciliation breaks, investigating discrepancies, and working closely with engineering and banking partners to keep everything balanced. It's a fast-moving environment where priorities can shift daily, so we're looking for someone who thrives on structure one day and adapts the next.
While the core focus is routine reconciliation, there's real room to get involved in automation projects once you're up to speed — and this role can also be a strong stepping stone into other teams at the company longer-term.
What You Will Be Doing
Own daily reconciliation monitoring — checking that cash held in the bank matches client balances in our systems, and flagging and investigating any breaks or mismatches as they arise
Resolve reconciliation breaks end-to-end — determining whether an issue is internal (looping in engineering) or external (liaising directly with banks and third-party payment providers) and driving it to resolution
Maintain reporting and month-end close — supporting vendor reporting, regulatory reporting, and other recurring reporting cycles with a high level of accuracy
Work across data tools — using Excel alongside data visualization tools (Databricks, Metabase, or similar — Tableau/Power BI experience also welcome) to monitor and track reconciliation data
Contribute to automation — gradually helping automate manual reconciliation processes using AI and other tools, reducing reliance on spreadsheets over time
Handle occasional manual money transfers — with the accuracy and attention to detail this requires
Manage stakeholders across the business — working with engineering, treasury, and external banking partners to keep processes running smoothly
Who You Are
You have hands-on experience in reconciliation, payment operations, or treasury operations (e.g. as a reconciliation specialist, payment analyst, or accountant with reconciliation exposure)
You're comfortable with Excel and have some experience with data visualization/BI tools (Databricks, Metabase, Tableau, Power BI, or similar)
You have a working understanding of payment schemes and how money moves between banks and internal systems — you know who to go to when something doesn't add up
You're diligent and detail-oriented, especially when it comes to handling money movements
You're used to fast-paced, frequently changing environments and can adapt when processes shift — this isn't a role with a fixed rulebook
You have strong stakeholder management skills and are confident communicating with both internal teams and external partners (e.g. banks)
You're able to start immediately or on very short notice
You're open to a fixed-term contract (~5 months, with a real possibility of extension depending on business needs)
Nice to Have
Experience working at a neobank or fintech (e.g. N26 or similar) — you'll likely need less ramp-up time in a high-change environment
A mathematical or quantitative background
Prior experience helping build or improve automations within a reconciliation or payments workflow
Basic SQL or data analysis skills
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the Role
We’re looking for a new-generation AI builder — someone between a software engineer, prompt engineer, automation hacker, and product innovator.
This is not a traditional SWE role.
You’ll work on AI-native products, internal agents, automations, and experimental workflows powered by the latest frontier models, open-source tooling, MCP ecosystems, and multimodal systems.
You should be the kind of person who constantly explores what’s happening in AI:
- new agent frameworks
- open-source tooling
- AI video & creative workflows
- MCP servers
- coding agents
- automation stacks
- multimodal systems
- new product patterns emerging every week
You don’t just follow trends — you prototype them.
WHO WE’RE LOOKING FOR
You might be a fit if you:
- Are a hustler who ships fast and experiments constantly
- Have strong intuition for building new AI-native products and workflows
- Stay deeply plugged into the AI ecosystem and emerging tooling
- Understand how modern AI agents actually work under the hood
- Can automate things quickly and creatively
- Think in systems and workflows, not just prompts
- Have strong product taste and curiosity
- Thrive in fast-moving, ambiguous environments
- Learn new tools obsessively fast
MUST-HAVE SKILLS
- Experience with JavaScript or Python (ideally both)
- Comfortable building prototypes, automations, and internal tools
- Understanding of:
- LLMs
- tokens/context windows
- APIs & CLI tooling
- MCP ecosystems
- agent frameworks
- tool use & orchestration
- RAG / retrieval concepts
- Experience using modern AI coding workflows and AI-native tooling
- Ability to quickly turn ideas into working demos or systems
BIG PLUS
- Experience with ML or training/inference infrastructure
- Experience with multimodal or video-generation tooling
- Familiarity with open-source AI ecosystems
- Experience building agentic systems or autonomous workflows
- Strong vibe-coding energy
WHAT YOU’LL WORK ON
- Build AI-native internal and external products
- Prototype new agentic workflows and automation systems
- Explore frontier AI tooling and identify new product opportunities
- Experiment with multimodal generation systems
- Build automations across engineering, creative, and operational workflows
- Work closely with product, infra, and research teams
- Help the company stay ahead of where the AI market is going
THE DEAL
- Top-of-market compensation in USD.
- Small team, high autonomy, and outsized impact.
- On-site role in our Almaty office (we will relocate you from anywhere).
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions.
This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements.
Key Responsibilities
Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget
Own project planning, including solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements
Drive business process improvements through research, process modeling, data analysis, and gap analysis
Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations
Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog
Lead implementation and change management, ensuring stakeholder engagement and smooth adoption
Coordinate the integration of business systems, processes, and technology solutions
Qualifications
4+ years of Project Management experience, with proven experience leading projects from initial request through implementation
Experience working in a product company or startup with internal stakeholders and users
Experience managing digital products, SaaS, technology, or AI-related projects
Experience with AI-powered products, AI solutions, or AI-enabled business processes
Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes
Fluency in English (Upper-Intermediate or Advanced level)
Background in Business Analysis or Product Management is a plus
Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday,
1 PM – 9 PM EET
.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Lithuania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions.
This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements.
Key Responsibilities
Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget
Own project planning, including solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements
Drive business process improvements through research, process modeling, data analysis, and gap analysis
Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations
Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog
Lead implementation and change management, ensuring stakeholder engagement and smooth adoption
Coordinate the integration of business systems, processes, and technology solutions
Qualifications
4+ years of Project Management experience, with proven experience leading projects from initial request through implementation
Experience working in a product company or startup with internal stakeholders and users
Experience managing digital products, SaaS, technology, or AI-related projects
Experience with AI-powered products, AI solutions, or AI-enabled business processes
Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes
Fluency in English (Upper-Intermediate or Advanced level)
Background in Business Analysis or Product Management is a plus
Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday,
1 PM – 9 PM EET
.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions.
This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements.
Key Responsibilities
Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget
Own project planning, including solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements
Drive business process improvements through research, process modeling, data analysis, and gap analysis
Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations
Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog
Lead implementation and change management, ensuring stakeholder engagement and smooth adoption
Coordinate the integration of business systems, processes, and technology solutions
Qualifications
4+ years of Project Management experience, with proven experience leading projects from initial request through implementation
Experience working in a product company or startup with internal stakeholders and users
Experience managing digital products, SaaS, technology, or AI-related projects
Experience with AI-powered products, AI solutions, or AI-enabled business processes
Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes
Fluency in English (Upper-Intermediate or Advanced level)
Background in Business Analysis or Product Management is a plus
Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday,
1 PM – 9 PM EET
.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions.
This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements.
Key Responsibilities
Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget
Own project planning, including solution design, budgeting, resource allocation, and risk management
Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements
Drive business process improvements through research, process modeling, data analysis, and gap analysis
Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations
Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog
Lead implementation and change management, ensuring stakeholder engagement and smooth adoption
Coordinate the integration of business systems, processes, and technology solutions
Qualifications
4+ years of Project Management experience, with proven experience leading projects from initial request through implementation
Experience working in a product company or startup with internal stakeholders and users
Experience managing digital products, SaaS, technology, or AI-related projects
Experience with AI-powered products, AI solutions, or AI-enabled business processes
Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes
Fluency in English (Upper-Intermediate or Advanced level)
Background in Business Analysis or Product Management is a plus
Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday,
1 PM – 9 PM EET
.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: United States
The Account Executive will personally own end-to-end revenue generation. This includes outbound prospecting, pipeline creation, deal execution, and closing across the attractions and entertainment industry.
This role is designed for a highly autonomous senior seller with a deep existing industry network, strong outbound discipline, and the ability to use AI as leverage.
Here is a little window into our client:
Our client is the leading provider of innovative cashless payment solutions for the entertainment industry including amusement parks, waterparks, family entertainment centers, arcades, events and attractions. They offer a range of cutting-edge hardware/software solutions designed to integrate seamlessly with their customers’ infrastructure. From robust Point-of-Sale systems and self-service kiosks to handheld devices and access control solutions, their hardware is built to withstand the demands of high-volume environments.
The successful candidate will be based anywhere in the US, working in a remote work model, with a requirement to travel as and when required for external and internal meetings!
Key Responsibilities
Revenue Growth: Full revenue ownership for a defined portfolio, territory, or set of accounts
Sales Planning and Execution: Develop go-to-market strategy and plans that support sustainable growth and align with the overall company goals
Customer and Stakeholder Engagement: Responsible for outbound prospecting and self-sourced pipeline creation in addition to inbound opportunities with direct engagement with owners, executives, and senior operators (GM, COO, CFO, CTO) at attractions and venues. Manage end-to-end complex, consultative sales cycles, from first outreach through close
Reporting and Analytics: Create and manage sales forecasting and performance reporting that tracks and analyzes KPIs such as quota attainment, deal conversion rates, sales cycle length, and pipeline health. Regularly present sales performance insights and strategies to the executive team
Tools and Technology: CRM hygiene, pipeline management and use of AI-driven sales workflows (account research, prioritization, messaging, sequencing, etc.)
Cross-Functional Collaboration: Close collaboration with customer success and leadership to inform positioning, pricing, and customer feedback. Identify expansion and cross-sell opportunities with potential partners
Process Improvement: Work closely with team to implement and optimize sales processes. Collaborate with other functions to improve lead quality and sales enablement
Requirements
Bachelor’s degree in Business, Marketing, or a related field
Experience selling B2B SaaS in the entertainment industry (i.e., amusement parks, waterparks, family entertainment centres, arcades, events and attractions, etc.)
Deep, active, and current network within the attractions and entertainment industry
Proven track record as a strong outbound hunter who personally creates and closes pipeline
Demonstrated success in highly autonomous or sales roles
Comfort leading technical, product-driven, and consultative sales conversations
Executive presence and credibility with C-level and senior operational leadership
Active, hands-on use of AI in daily sales workflows
Builds long-term trust and understands client pain points
Self-starter mentality – Your instinct is to figure out what is next and move with or without explicit direction
Flexible, easily adaptable to change
Excellent communication and presentation skills
Ability to travel globally for industry events, trade shows, or team meetings
A valid passport, driver's license, and the ability to rent a vehicle are required
Fluent in English, both written and verbal, is essential
Legally authorized to work in the US
Benefits
Autonomy and influence to shape long-term commercial strategy
A culture built on operational excellence, transparency, and entrepreneurial thinking
Competitive salary and bonus structure based on performance
Health insurance, 401(k) with company match, and paid time off
Opportunities for professional development and career advancement
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
ROLE
We're looking for a Senior Finance Data & Systems Analyst – Pigment Lead, AI & BI to join our Corporate team. In this role, you'll be the internal expert and owner of our Pigment platform, while driving data, automation, and AI initiatives to elevate the Finance team's performance and service quality across FP&A and Accounting.
- Progressively take full ownership of Pigment's rollout and upkeep, reducing dependency on the external service provider and becoming the go-to internal expert on the tool
- Optimize platform configuration, drive integration development, and build a strategic roadmap to support consolidation and reporting needs across FP&A and Accounting
- Design and implement, together with the Head of FP&A, a structured budgeting process in Pigment, including workflow, calendar, and contributor governance
- Adapt and evolve Pigment use cases tied to the Accounting close process, in collaboration with the Head of Accounting
- Establish robust operational controls, including disciplined change management and a comprehensive financial data governance framework (definitions, quality, single source of truth, access governance)
- Lead data and automation projects beyond Pigment to improve Finance team performance, including self-service analytics, reconciliation automation, and variance analysis
- Drive the deployment of AI agents to replace manual processes and enhance the Finance team's operational efficiency
- Scope and contribute to building priority Finance dashboards (Looker, Tableau, Power BI, or similar), ensuring metric consistency across Pigment, BI, and Finance reporting
- Develop and maintain documentation, training materials, and user support processes to champion best practices across the Finance team
- Mentor and grow a junior analyst or intern, progressively delegating Pigment, data, or reporting responsibilities
PROFILE
- 5–8 years of experience in Finance Data, FP&A, or Finance Systems roles, ideally in consulting or a tech scale-up environment
- Hands-on experience with a Pigment rollout or run, or a similar EPM tool (Anaplan, Adaptive Insights, Hyperion, etc.) - strongly preferred
- Demonstrated ability to internalize a tool previously managed by an external service provider, with a mandate to build internal autonomy quickly
- Comfortable working with FP&A, Accounting, and Data/IT stakeholders alike
- Some experience with SQL or Python and BI tools (Looker, Tableau, Power BI, or similar)
- Genuine enthusiasm for applying AI to Finance, including no-code/low-code tools, agents, and LLMs
- Ability to structure a data governance approach at the scale of a Finance function
- Familiarity with accounting close processes is a plus
- Prior mentoring experience (junior analyst, intern, or apprentice) is a plus
- Fluent in both French and English
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Kyiv; Lviv; Vinnytsia
Workplace: onsite
Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.
Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide.
Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you.
Key Responsibilities:
Security systems support and improvements:
Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support.
Security Monitoring & Incident Response:
Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats.
Conduction Security Assessments:
Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation.
Compliance & Governance:
Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2).
Consultancy & Support:
Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction.
Reporting & Strategy:
Participate in preparation of reports for management, definition and description of security strategy.
Required Technical Skills & Qualifications:
Experience:
5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation.
Core Proficiency:
Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti).
Domain Knowledge:
Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST).
Security assessment:
Practical experience performing IT systems and application security assessments and reports preparation.
Security governance:
Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation.
Language Proficiency:
Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners.
Preferred Skills & Certifications:
Certifications:
Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued.
Frameworks:
Practical
knowledge of ISO 27001 organizational controls implementation.
Why Join Us:
Impact:
Take ownership of security projects from concept to deployment.
Culture:
Work in a "zero bullshit" environment that values technical excellence and autonomy.
Growth:
Access to corporate English training and professional development/certification support.
Health care:
medical insurance.
Beta Access:
Get hands-on experience with new Ajax security systems before they reach the market.
Innovation:
Help shape the future of "Made in Ukraine" reliability.
Location: Gurgaon, India
Workplace: hybrid
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Job Reference: #LI-JC1
Role Purpose
Manages complex, strategic AI training data projects. Owns end-to-end delivery, client relationships, and financial outcomes. Guides Project Coordinators, executes quality strategy in partnership with quality team, and drives process improvements and new service pilots. Assists in the management of complex projects that enable Generative AI capabilities for clients, guiding project coordinators and partnering with Quality on standards and continuous improvement.
Key Responsibilities
Program & Delivery Leadership: Execute delivery plans, milestones, resourcing, and controls for large or multi-workstream AI data projects (collection, labeling, evaluation).
Client Management: Contribute to regular governance, status, and planning sessions; handle scope, priorities, and change.
Financial Ownership: Track budgets, rates, and margins; manage forecasts, burn, and change orders to protect profitability.
Quality Partnership: Share accountability with the Quality Analyst team for QA approach and continuous improvement loops.
Resource & Capacity Planning: Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones.
Risk, Issue & Change Control: Run root-cause and corrective actions; escalate material risks with options and impact.
Process & Service Innovation: Contribute to SOPs, templates, and dashboards; pilot new delivery methods and services for AI data programs.
Compliance & Security: Ensure data handling, privacy, and security policies are followed across all workstreams.
Reporting & Insights: Keep trackers and dashboards current; translate delivery data into clear, actionable insights for clients and leaders.
Requirements
Education
Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
Experience
1+ years leading complex project delivery or operations (AI data, content review, annotation, labeling, or adjacent domains)
Experience coordinating multi-team delivery and managing client touchpoints
Skills
Strong planning and organization across parallel workstreams
Clear written and spoken communication with senior client stakeholders
Solid use of spreadsheets, PM/task boards, and basic BI; comfort with ETL concepts is a plus
Quality mindset with practical use of SOPs, QA gates, and acceptance criteria
Financial awareness (budgets, margin, change orders) and sound trade-off judgment
Coaching ability for junior PMs and Coordinators
Confident escalation and negotiation to resolve risks, issues, and scope questions
Comfortable working with global, distributed teams (intermediate to advanced English)
Additional Qualifications (P1+)
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text, voice, or video)
Background in QA testing, rubric design, or AI safety/ethics evaluation
Familiarity with data-annotation platforms and model-evaluation tools
Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required)
Able to work independently and manage workflows effectively in a remote environment
Multilingual ability beyond English
Scope & Autonomy (P1 Alignment)
Assists in leading one large strategic project or several medium projects end-to-end
Executes delivery approach within scope, budget, and policies; escalates only non-standard or high-impact items
Provides day-to-day direction to a small delivery pod (e.g., 2–8 Junior PMs/Coordinators) and influences cross-functional partners
Shares accountability for quality outcomes with the Quality Analyst.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Reconciliation Officer
in Cyprus office - a certified Great Place to Work®.
This is an excellent opportunity to build a career in the fast-growing fintech industry within a global, multi-regulated company, while gaining hands-on experience in financial operations, payments, and process improvement in a certified Great Place to Work® environment.
Responsibilities:
Facilitate the timely and precise reconciliation and management of client cash and ledgers
Promote ongoing enhancements in reporting procedures, process improvements, and system automation
Ensure adherence to reporting compliance for various regulatory requirements, while maintaining control and oversight of daily operations
Conduct daily reconciliations of deposits and withdrawals from a variety of Payment Service Providers (PSPs)
Coordinate with merchants and clients to verify that all deposit and payment transactions align accurately with journals and daily merchant statements
Maintain the accuracy of the merchant balance as reported in the merchant portal and statements
Candidate profile:
Good understanding of daily deposit and withdrawal processes across different payment methods
Candidates with a background in finance or accounting are welcomed, especially those who are interested in developing their career in reconciliation
Ideally, 1-2
years of experience
in reconciliation, finance, accounting, or a similar field
Understanding of client cash movement
Proficient in MS Office (especially Excel)
An analytical mind with problem-solving aptitude
Keen eye for detail
Fluent
English
verbal and written (other languages are an advantage)
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Chile
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Business Development Manager
in Chile.
We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Chile. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Responsibilities:
Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Chile
Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships
Develop and execute business development strategies in line with company goals
Build and maintain strong relationships with new and existing clients, partners, and affiliates
Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry
Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant
Prepare regular reports, forecasts, and pipeline updates for the Regional Director
Represent the company at industry events, expos, and webinars
Candidate Profile:
2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must
Strong network of IBs, affiliates, or HNW retail/institutional clients
Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services
Native Spanish and fluent in English
Excellent communication, negotiation, and interpersonal skills
Self-motivated, goal-oriented, and comfortable working independently or in a remote environment
Understanding of compliance and regulatory requirements
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Corporate equipment
Fully remote work
Journey to FP Markets:
Interview with HR
Interview with the Hiring Manager
Presentation of Business Plan to the Head of Business Development
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Remote
We're hiring a Junior Trader to join our trading team. You'll work directly with senior traders across strategies on centralized and decentralized venues, and take on your own responsibilities quickly.
We don't require prior DeFi experience. We do require that you're quantitative, technical, and able to move fast without breaking things.
WHAT YOU'LL DO
- Execute and manage trades across centralized (CEX) and decentralized (DEX) venues — order books, AMM pools, and concentrated liquidity positions.
- Monitor positions, inventory, and P&L in real time. Identify risks early and act on them.
- Build and improve the tooling the desk runs on: position trackers, reporting dashboards, hedging workflows, reconciliation.
- Analyze market and execution data to answer questions that matter — where slippage comes from, which pools are actually profitable, how our fill quality compares to the market.
- Develop real depth in market structure and protocol mechanics (AMMs, PMMs, lending protocols) and bring it back to the desk.
WHAT WE'RE LOOKING FOR
- 0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk.
- Strong quantitative foundation: probability, statistics, and the instinct to reach for data before opinions.
- Python preferred, ideally applied to financial modeling or data analysis (pandas, notebooks, working with messy datasets). Adjacent tooling — R, MATLAB, SQL, serious Excel modeling — counts.
- Real interest in crypto and DeFi. Professional crypto experience isn't required; demonstrated engagement with the space is.
- Sound judgment under pressure. Markets move at 3am and things break. We need someone who stays composed, thinks clearly, and escalates early.
- Precise communicator
- Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment.
NICE TO HAVE
- Personal trading, market-making, or on-chain activity of any kind — a portfolio, a bot, an arbitrage script, a Dune dashboard.
- Familiarity with Solana tooling (Jupiter, Orca, Drift) or EVM DeFi (Uniswap, Aave, Curve).
- Exposure to algorithmic or systematic trading.
- Machine learning or large-scale data analysis (regression, tree-based methods, classification).
- Internships or prior work at a trading firm, market maker, exchange, or protocol.
WHAT YOU'LL GET
- Direct mentorship from traders running real capital — you'll learn by working alongside them, not from a curriculum.
- Responsibility as fast as you can earn it, with clear feedback on where you stand.
- Exposure across the full stack of a trading operation: execution, risk, tooling, counterparty relationships, and market structure.
- A front-row seat as equities, commodities, and crypto converge on-chain.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ОфисSeattle, WA
УдалённоseniorAmsterdam; Spain
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ГибридGurgaon, India; Resource & Capacity Planning: Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones
ОфисSingapore
Limassol, Cyprus
УдалённоChile
Удалённоjunior0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk; Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment