Location: Hybrid, SP
Workplace: hybrid
Sobre a vaga
Nossos jogos são utilizados diariamente por milhões de pessoas ao redor do mundo. Como estagiário da área de QA você fará parte do time responsável por garantir a pontualidade e a qualidade de cada versão que chega às mãos dos nossos usuários.
Responsabilidades
- Planejar e executar testes exploratórios e planilhas de testes nos jogos e nos sistemas de backend;
- Interagir com os times de produto e programação e entender a fundo as regras de negócio presentes nos jogos e suas implementações;
- Investigar bugs por meio de ferramentas e reports de usuários;
- Interagir com diversas áreas para garantir que a qualidade do produto está como planejada;
- Acessar os bancos de dados dos jogos e configurar os cenários necessários para a execução dos testes;
- Propor e debater melhorias no processo de testes e automações
Requisitos
- Estar entre o primeiro e o penúltimo ano da graduação em Design de Games, Jogos Digitais, Ciência da Computação, Engenharia, Sistemas de Informação ou áreas relacionadas;
- Conhecimentos básicos de lógica de programação e banco de dados;
- Conhecimento de metodologias ágeis;
- Vontade de aprender novas tecnologias e habilidades;
- Inglês avançado;
- Pró-atividade;
- Capacidade de organização;
- Capacidade de trabalhar em um ambiente colaborativo;
- Boas habilidades de comunicação.
Diferenciais (não obrigatórios)
- Conhecimento de ferramentas de acompanhamento de projetos como Jira, Trello, entre outros;
- Conhecimento de GIT ou outros sistemas de versionamento de código;
- Conhecimento de C# e Unity;
- Conhecimento de Java e Swift;
- Conhecimento em banco de dados não relacionais;
- Experiência com testes manuais e automatizados
O que oferecemos
- Remuneração competitiva
- Benefícios flexíveis
- Suporte ao desenvolvimento profissional
- Ambiente descontraído, incluindo dress code informal
- Trabalho remoto, com reuniões presenciais ocasionais em São Paulo, quando necessário
- Espaço para momentos de descanso, com lanches, frutas e bebidas à disposição
Embora a função seja principalmente remota, nosso escritório em São Paulo está disponível para quem busca um espaço de trabalho dedicado. Lá, você encontrará um ambiente tranquilo, uma geladeira abastecida com lanches e bebidas e até uma mesa de pingue-pongue para se divertir um pouco.
Venha nos ajudar a construir o futuro junto com o nosso time incrível!
Sobre a Fanatee
A Fanatee é uma startup de jogos para dispositivos móveis fundada em 2013. Desde então, nosso objetivo tem sido possibilitar que as pessoas joguem nossos jogos a qualquer hora e em qualquer lugar.
Acreditamos que a qualidade é a chave para o sucesso. Nossos processos criativos são bem planejados e cuidadosamente detalhados, e nosso talento está em transformar grandes ideias em grandes negócios: nossos jogos já ultrapassaram 250 milhões de downloads em todo o mundo.
Acreditamos que um ambiente de trabalho diverso contribui para uma sociedade cada vez mais responsável e que valoriza as diferenças.
Nosso sonho nos permite fazer aquilo que mais amamos: trabalhar com pessoas talentosas e apaixonadas e oferecer a elas a oportunidade de alcançar objetivos tão grandes quanto seus próprios sonhos.
Se você quer compartilhar essa jornada conosco e fazer parte de um ambiente leve, divertido e focado, que respira inovação e cultura de games, candidate-se agora!
Задачи:
— Вести клиентов и быть главным координатором проекта
— Организовывать работу подрядчиков и команды
— Контролировать сроки и выполнение задач
— Проводить статусы и фиксировать договоренности
— Собирать материалы от клиента
— Следить за запуском лендингов, рекламы, аналитики
— Контролировать заполнение CRM и отчетности
— Работать с паспортом проекта и KPI
— Ставить задачи дизайнерам, трафик-менеджерам, разработчикам
— Контролировать выполнение стратегии
— Следить чтобы ничего “не терялось” между участниками проекта
— Вести созвоны переписку с клиентами
— Готовиться к ежемесечной встрече и продлению на следующий месяц
— Документооборот по проекту
Что НЕ нужно делать:
— Искать клиентов
— Настраивать рекламу руками
— Писать код
— Сделать дизайн самостоятельно
Требования:
— Умеет держать порядок в хаосе
— Любит системность и контроль
— Умеет дожимать задачи до результата
— Не боится ответственности
— Быстро обучается
— Умеет работать с несколькими проектами одновременно
— Понимает что такое дедлайны и KPI
— Умеет нормально коммуницировать с клиентами
Будет плюсом:
— Опыт в digital/маркетинге
— Понимание Яндекс Директ / SEO / CRM / аналитики
— Опыт работы в агентстве
— Опыт работы с Notion / Trello / Bitrix / AmoCRM
Условия:
— Удаленная работа
— Полная занятость
— Работа с интересными B2B проектами
— Возможность вырасти в операционного директора
— Доступ к внутренним регламентам и AI-инструментам
— Сильная команда и системный подход
Оплата:
— Фикс + KPI + бонусы за удержание и результаты клиентов (обсуждается индивидуально в зависимости от опыта)
Важно:
— Ищут не ассистента, а человека, который сможет стать центром управления проектами и держать маркетинговую систему клиента под контролем.
Задачи:
— Выполнение функциональных обязанностей в рамках Scrum и Less методологий;
— Разработка и поддержка тестовой документации в актуальном состоянии;
— Проведение функционального, регрессионного, интеграционного и системного тестирования;
— Подготовка тестовых данных для демонстраций и сдачи релизов;
— Проведение оценки тестового покрытия и поиск зон риска;
— Активная работа с требованиями, их уточнение и участие в планировании спринтов;
— Проведение peer-review тестовой документации коллег;
— Участие в обсуждении релизов и контроле качества на всех этапах разработки.
Требования:
— Опыт работы в тестировании от 5 лет;
— Глубокое понимание принципов построения сетей и передачи сетевых протоколов;
— Коммерческий опыт работы с брокерами сообщений (Kafka или RabbitMQ);
— Уверенное владение SQL и опыт работы с БД (PostgreSQL);
— Отличное знание концепций STLC и SDLC, владение техниками тест-дизайна;
— Понимание принципов работы REST, SOAP и опыт тестирования API (Postman, SoapUI, Insomnia или аналоги);
— Опыт работы с баг-трекинговыми системами (Jira, Trello, YouTrack);
— Умение работать с требованиями в Confluence и создавать на их основе четкие тестовые сценарии;
— Опыт работы с платформами управления тестированием (Zephyr, TestIT и т.п.);
— Базовые знания и понимание принципов CI/CD;
— Проактивная позиция и желание не просто проверять, а предлагать решения;
— Аналитический склад ума, системное мышление и способность рассматривать вопросы в целом.
Будет плюсом:
— Опыт автоматизации тестирования на Python;
— Навыки работы с инструментами типа Kcat (Kafka Cat);
— Практика работы в Kubernetes и Lens;
— Опыт тестирования микросервисов с синхронными (HTTP/WS) и асинхронными вызовами;
— Опыт работы с СУБД ClickHouse;
— Навыки работы с Docker и Docker-compose.
Условия:
— Удаленная работа или гибридный формат в зависимости от локации;
— Гибкое начало и конец рабочего дня при синхронизации с командой;
— Индивидуальный план развития с возможностью освоения новых технологий (включая автоматизацию и работу с AI);
— Насыщенную корпоративную жизнь: онлайн- и офлайн-квизы, выездные корпоративы, спортивные мероприятия, творческие тимбилдинги, тематические вечеринки и многое другое;
— Оплату участия в профильных онлайн-конференциях (HighLoad++, Podlodka, Mobius и др.);
— Компенсацию расходов на покупку профессиональной литературы;
— Доступ к курсам нашей объединенной IT-школы GIGASCHOOL.
Location: Europe - Remote
About the role
As we expand our focus on organic search and AI visibility across key markets, we are looking for an SEO Site Manager to support our growth internationally.
This is a hands-on role focused on driving day-to-day SEO execution across technical SEO, on-page, off-page, and SEO content, while identifying opportunities to strengthen our visibility across both traditional and AI-powered search.
You’ll take ownership of SEO performance across your assigned markets, working closely with content, product, marketing, and other cross-functional teams to turn strategy into action and deliver measurable organic growth and business impact.
What you’ll be doing
Support the SEO strategy for assigned priority markets, taking ownership of day-to-day execution across technical SEO, on-page, off-page, and SEO content.
Identify and prioritize opportunities to drive organic growth and increase visibility across both traditional and AI-powered search, based on market performance, search trends, competitor activity, and commercial objectives.
Manage and optimize site content through the CMS, working closely with content teams and external agencies to ensure SEO requirements and market opportunities are effectively implemented.
Drive local content optimization initiatives, from identifying market-specific opportunities and developing action plans to measuring their impact on visibility, engagement, and conversion.
Support technical SEO initiatives, identifying issues and opportunities and collaborating with relevant teams to get improvements implemented.
Contribute to off-page SEO and authority-building initiatives, evaluating opportunities and supporting their execution where relevant.
Apply analytical and CRO thinking to SEO performance, using data and user behaviour insights to identify opportunities and improve the commercial impact of organic traffic.
Monitor brand and content visibility across AI-powered search experiences, identifying opportunities to strengthen presence and performance as search behaviour evolves.
Manage multiple SEO projects and initiatives simultaneously, ensuring work is delivered to a high standard and on time.
Monitor and report on organic performance, translating results into clear insights, and recommended priorities for assigned markets/projects.
What you’ll bring
Hands-on SEO knowledge across technical, on-page, and off-page SEO, with the ability to share examples of work you’ve delivered and the impact it generated.
Strong content optimization skills and an understanding of how content, search intent, site structure, and user experience contribute to organic performance.
Strong expertise in at least one of the following areas: technical SEO or hands-on off-page SEO.
Analytical skills and a CRO mindset, with the ability to use data to identify opportunities and connect SEO activity with business outcomes.
Hands-on experience working with content management systems.
Strong project management and execution skills, with a track record of managing multiple priorities and deadlines.
Fluency in English is essential
Experience within an iGaming environment.
Hands-on experience with Google Search Console and GA4, as well as SEO tools such as Ahrefs, Semrush, and Screaming Frog.
Working experience with Jira, Trello or Asana.
Tech Stack / Role-Specific Tools
Google Search Console (GSC)
Google Analytics 4 (GA4)
Ahrefs / SEMrush / Mangools / Sistrix / Wincher
Screaming Frog
WordPress or other CMS
Excel / Google Sheets for analysis and reporting
BI tools: Metabase/Tableau/Power BI
Project Management tools: JIRA/Trello/Asana
Even better if
Hands-on experience with AI-powered search, AI visibility, AEO/GEO.
Experience working with CMS platforms beyond WordPress.
Experience working within regulated markets.
Working knowledge of HTML.
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Задачи:
— поддерживать ритм проекта: проводить ежедневные встречи (Daily), синхронизировать участников команды.
— работать с отчётностью: формировать регулярные отчёты по статусу проектов, отслеживать прогресс и визуализировать результаты.
— вести задачи в корпоративном портале «Сфера»: администрировать задачи и управлять жизненным циклом заявок внутри платформы.
Требования:
— базовое понимание методологий управления проектами: Agile, Scrum (знакомы понятия Sprint, Backlog, Daily, Retrospective).
— базовый опыт работы с любым таск-трекером: Jira, YouTrack, Bitrix24, Trello или аналоги.
— умение структурировать информацию, работать с текстом, готовить базовую отчётность и презентации (MS PowerPoint / Google Slides).
— интерес к технологиям: базовое понимание принципов работы ИИ и нейросетей, желание применять инструменты автоматизации для рутинных задач.
— проактивность, коммуникабельность, ответственность за результат и соблюдение дедлайнов.
Будет плюсом:
— опыт в студенческих организациях, волонтёрстве или стажировках, связанных с организацией процессов.
— на стажировку рассматриваем студентов из любых ВУЗов, любой формы обучения, включая заочную, включая магистратуру.
BazarMarket маркетплейс для Кыргызстана, работает на рынке 2 года, команда разработки находится в Алматы, операционный отдел в Бишкеке. Проект масштабный, на стадии роста.
Требования:
— опыт в IT проекте/компании
— опыт работы в стартапе или в режиме стартапа
— знание базы IT
— опыт работы в коммерции будет плюсом
— умение работать в Jira, Trello, Google Dock, Sheet и т.д.
— умение вести коммуникацию
— умение решать конфликты
— быстро реагировать на задачи
— многозадачность
— внимательность
— задавать правильные вопросы
— самостоятельность
Задачи:
— коммуникация с руководителями отдела
— участие на встречах
— коммуникация с контрагентами
— коммуникация с внешними партнерами
— контроль IT команды
— контроль задач
— помощь с наймом
— выполнение отдельных задач от фаундеров
ОфисКазахстан; Работаем на рынке 2 год, команда разработки находится в Алматы, операционный отдел в Бишкеке
Location: Remote in EMEA
Location: This is a 100% remote role and is open to candidates residing in EMEA. Visa sponsorship is not available.
About the job
Testlio's fully managed crowdsourced testing platform integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
www.testlio.com
.
We are seeking an Engineering Manager to lead the team that owns every way the outside world connects to Testlio: our partner integrations, our public API, our identity and access surfaces. If a client’s Jira, a client’s CI pipeline, a client’s engineer, or a client’s AI agent touches Testlio, it goes through your team’s systems. This role reports to the Director, Engineering.
Why will you love this job?
Own the platform’s contract with the world. You’ll lead the one team that covers the whole programmatic perimeter: bi-directional sync with a dozen tools (Jira, Xray, Azure DevOps, GitHub, GitLab, Asana, Linear, Monday, TestRail, Trello, YouTrack, Slack), enterprise SSO, our public API.
Build the API as a product, not a byproduct. We have a written public-API strategy: OpenAPI contracts as the source of truth, major and dated versioning, uniform auth, granular API roles, rate limiting, end-to-end request tracing.
Make support self-serve. You’ll cut recurring support work at the source, with self-serve setup and diagnostics, integration health visible to the people who need it, and automation and permanent fixes instead of repeat manual triage.
Partner with product and with real customers. You’ll work closely with a dedicated product manager on discovery, prioritization, and outcomes, and also directly with enterprise client engineering teams who build against our API.
Why will you love being a part of Testlio?
Great Culture:
Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work:
Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team.
Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You:
Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business:
Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Shaping what's next
Stay close to the code:
Expect to spend roughly 20–30% of your time on hands-on engineering, including writing production code, providing substantive reviews on critical-path pull requests, and signing off on key technical designs. You'll help remove critical technical bottlenecks and contribute directly when needed, while empowering the team to own and deliver work independently.
Public API strategy:
Own Testlio's public API end to end: OpenAPI specifications kept current in every service repo and treated as the consumer contract, a coherent versioning and deprecation policy, consistent authentication and authorization on every endpoint, rate limiting, and traceability across the request path.
Integration architecture:
Set the multi-quarter technical direction for a sync platform that must stay correct across a dozen third-party APIs, each with its own data model, rate limits, and release cadence. Reduce per-vendor special-casing in favour of a common mapping and sync core.
Roadmap ownership:
Turn strategy into a sequenced roadmap with your product partner, and own technical delivery from concept to production.
Running it with rigor
Engineering operating rhythm:
Establish effective planning, prioritization, and design review practices that balance delivery speed with long-term scalability.
Technical leadership:
Combine engineering vision and team mentorship with hands-on technical contribution, staying close to the codebase to understand the team's work and make informed technical decisions.
Third-party dependency management
: Own the risk that comes with depending on other people's APIs. Track vendor changelogs, deprecations and sunset dates, plan migrations before they become incidents, and keep credential, token, and connection failures from turning into client-visible outages.
Production support and escalations:
Own production support for your domains, including triage, escalation management, and root-cause resolution. Drive automation, self-serve setup, and permanent fixes that measurably reduce recurring support volume and improve operational efficiency.
Reliability and observability:
Define service level objectives for sync freshness, sync success rate, and API availability and latency; build the dashboards that make integration health self-serve; and lead root-cause analysis on production issues.Engineering standards: Ensure work is traceable and the Definition of Done is consistently met, minimizing escaped defects and keeping cloud costs in check.
Team growth:
Coach engineers technically, bring AI-assisted development workflows (e.g., Claude Code) into daily practice, and reduce knowledge silos through reviews and documentation.
What do you need to succeed?
Technical skills
Engineering management:
5+ years managing a team of 4+ engineers in an agile, remote environment.
Hands-on technical leadership:
Recent experience writing production code and designing or evolving production systems. You are comfortable working directly in the codebase, contributing to implementation, reviewing code, and making architectural decisions alongside your team.
Public or partner-facing API ownership:
Proven experience designing, versioning, documenting, and deprecating APIs consumed by people outside your own company. You've made a breaking-change decision and lived with the consequences. OpenAPI, idempotency, pagination, webhooks, and rate limiting are familiar ground.
Third-party integration systems:
Experience building or running integrations against external APIs at scale: OAuth flows, credential storage and rotation, retries and backoff, queue and poison-message handling, conflict resolution in bi-directional sync, and per-tenant blast-radius control.
Technical stack:
Strong affinity with TypeScript and Node.js on AWS, including serverless (Lambda), DynamoDB, and event-driven patterns.
Nice-to-haves
Identity and access:
Practical knowledge of OAuth 2.0, OIDC, SAML, and enterprise SSO, plus token scoping and least-privilege API roles.
Broader stack familiarity:
Kafka, GraphQL, Python, and React are a plus.
Observability and performance:
Experience with observability and APM tools (e.g., New Relic, Datadog, Sentry) and optimizing slow database transactions.
Application security:
Knowledge of application security best practices and integrating security review into the SDLC.
Legacy modernization:
Experience modernizing legacy systems or paying down significant technical debt while keeping a product running.
SaaS experience:
Prior experience managing a SaaS product is a plus.
Human skills
Fluency in English, with excellent written and verbal communication.
Collaborative. Works effectively with product management and cross-functional partners in a distributed, asynchronous setting.
Organized and thorough, with a meticulous approach to standards and process.
Growth catalyst. Passionate about team productivity, technical excellence, and continuous improvement.
Results-oriented, with data-driven decision-making.
What is the application process?
We do our best to bring on individuals who are excited about their role and have the potential for a great future with Testlio. Since we are 100% distributed, you'll meet with several people from our organization so you get a clear picture of who you'd work with and what the role expects. Our process typically takes 3 to 4 weeks.
Application review
Recruiter interview
Hiring Manager Interview
Live Technical Exercise
2 team and stakeholder interviews
Reference checks
Offer
Diversity and inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the
DEI section
of our website.
#LI-Remote
Location: Spain, Remote
Workplace: remote
As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees).
At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions.
We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees).
Within 1 month, you will:
Become a Trello expert and get familiar with our product
Learn to navigate
Convexity
, our working environment
Meet the different teams at 360Learning
Finalize your onboarding
Within 3 months, you will:
Take full ownership of your portfolio of customers
Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
Prepare account reviews with our clients in order to identify areas of development
Conduct presentations and demonstrations of 360Learning
Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date)
Within 6 months, you will:
Ensure accurate reporting of the activity with your coach to optimize the forecast
Be proactive in order to improve business processes
Write complex business proposals and conduct business negotiations
Close 65-85 K€ of new ARR in your second quarter (depending on start date)
Within 12 months, you will :
Prepare, anticipate and ensure the renewal of clients’ contracts
Define action plans to generate upsells
Manage the entire business relationship with the clients
Exceed your targets and be on track to reach the yearly target
The Skills Set
3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
Previous experiences working in the SaaS industry
Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
Active listening skills and a team player mindset
Excellent written and verbal communication skills
Fluent French and excellent English (B2+) proficiency
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including
Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting Interview with our Key Account Manager Mid Market Coach
Case Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEA
Clarification Meeting with our our VP Mid Market EMEA
Culture Fit Meeting with our Chief Sales Officer
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Canada, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks
: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance:
We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 Flexible & Remote Work Options: Within your home province 🏠: fully remote, and outside your home province 🌍: work from anywhere! Subject to Remote Committee approval and standard guidelines (1 year of tenure, performance, destination, length, etc.)
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a PS Team Leader
Case Study Meeting with a PS Team Leader and a Solution Expert
Clarification Meeting with our Sr VP of Professional Services
Culture Fit Meeting with an Executive
References / Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: T-CPT-11274 Technical Marketing & Lead Generation Virtual Assistant
Independent Contractor – T-CPT-11274 Technical Marketing & Lead Generation Virtual Assistant/Technical VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A licensed Georgia real estate professional is seeking a proactive, results-oriented Virtual Assistant to build and manage a consistent lead generation and marketing operation.
The primary purpose of this role is to help create a predictable pipeline of prospective residential real estate clients, allowing the agent to focus on client engagement, consultations, negotiations, and transaction execution.
The VA will support lead generation through digital marketing, social media, email campaigns, database management, community research, lead capture systems, content distribution, and appointment coordination. This is not solely a social media posting position. The successful candidate must understand how marketing activities contribute to lead capture, database growth, lead nurturing, and appointment generation.
The VA will be unlicensed and must operate in compliance with all applicable Georgia real estate laws, brokerage policies, advertising requirements, and agent-approved procedures. The VA will not solicit listings through unapproved cold calling, provide real estate advice, negotiate transactions, interpret contracts, discuss financing or legal matters, show properties, or represent themselves as a licensed real estate professional.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
📈 Lead Generation & Marketing Campaigns
Help build a consistent pipeline of real estate leads by creating and managing marketing campaigns that attract potential buyers and sellers.
Develop and execute 30-, 60-, and 90-day marketing and lead generation plans.
Research local neighborhoods, events, schools, businesses, and market trends to create relevant marketing content.
Create lead magnets such as buyer and seller guides, neighborhood guides, home valuation requests, checklists, and market reports.
Build landing pages, lead forms, QR codes, and calls-to-action that capture leads and direct them into the CRM.
Monitor campaign performance and recommend ways to improve results.
📋 CRM & Database Management
Keep the client's database organized, accurate, and ready for effective follow-up.
Import, organize, clean, and segment contacts within the CRM.
Categorize leads based on buyer/seller status, timeline, location, referral source, and follow-up priority.
Maintain contact records, notes, reminders, and next-action dates.
Prepare follow-up lists for the agent and identify records that need updating.
📱 Social Media & Content Marketing
Create engaging content that grows the agent's online presence and generates leads.
Create, manage and maintain the agent's business social media profiles.
Create monthly content calendars aligned with marketing goals.
Design and publish educational and engaging content, including:
Buyer and seller tips
Local community highlights
Market updates
Homeowner resources
Client success stories
Personal branding content
Repurpose content into reels, stories, short videos, carousels, blogs, newsletters, and email campaigns.
Monitor comments and messages and route real estate inquiries to the licensed agent.
Ensure all content complies with brokerage guidelines and real estate regulations.
📧 Email Marketing
Support lead nurturing through strategic email campaigns.
Create newsletters and targeted email campaigns.
Develop welcome and follow-up email sequences.
Maintain and segment email lists.
Monitor campaign performance, including open rates, click rates, and conversions.
Test different subject lines and calls-to-action to improve engagement.
📅 Lead Management & Appointment Scheduling
Help ensure every lead receives timely follow-up.
Monitor incoming leads from social media, email, websites, and CRM notifications.
Record and organize new inquiries.
Send approved administrative responses to prospects.
Schedule consultations and appointments on the agent's calendar.
Maintain accurate lead records and appointment tracking.
Forward all property-specific, pricing, financing, legal, and negotiation questions directly to the licensed agent.
🎨 Marketing Materials & Branding
Create professional marketing assets that strengthen the agent's brand.
Design branded graphics using Canva or similar design tools.
Create reusable templates for listings, testimonials, market updates, educational posts, community highlights, and events.
Prepare listing marketing materials using information provided by the agent.
Maintain consistent branding across all marketing materials.
Submit all public-facing materials for approval before publishing.
📊 Reporting & Organization
Keep marketing activities organized and measurable.
Prepare weekly reports summarizing:
Completed tasks
New leads added
Appointments scheduled
Marketing campaigns launched
Social media and email performance
Pending approvals
Recommended next steps
Maintain an organized marketing calendar and task management system.
Document recurring processes and organize marketing files, templates, and branding assets.
Additional Tasks – Initial Setup & Strategy
Digital Presence & Brand Setup
Create and set up all required business social media profiles.
Establish consistent handles, branding, logo, photos, and messaging across platforms.
Connect social media profiles with the website.
Establish the client’s online brand presence from the ground up.
CRM & Lead Infrastructure
Recommend the appropriate CRM for the business.
Set up and structure the CRM.
Set up lead capture and lead management processes.
Identify and define the target audience for lead generation.
Market & Competitor Research
Research relevant real estate competitors.
Review competitor websites, social media, and marketing strategies.
Use competitor research to help develop the marketing strategy.
LinkedIn Lead Generation
Include LinkedIn as part of the social media and lead-generation strategy.
Use LinkedIn to reach and engage relevant prospects.
SEO & Search Optimization
Perform SEO setup and optimization.
Improve the client’s visibility in search results.
Optimize content and online presence for search.
Explore opportunities to improve visibility through newer search/AI search technologies.
Paid Advertising
Develop and manage paid advertising campaigns as part of a later phase.
Set up targeted advertising based on location, demographics, income, and other audience criteria.
Content & Creative Support
Create social media content after the initial digital infrastructure is established.
Support ongoing brand awareness and online visibility.
Create newsletters or other marketing content as needed.
Priority
Phase 1 should focus on the fundamentals:
CRM setup, business profiles, target audience, and consistent branding across platforms. Once the infrastructure is established, the VA can move into SEO, content, advertising, LinkedIn, and other marketing activities.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous experience supporting a residential real estate agent, team, brokerage, or comparable professional-services business
Demonstrated lead-generation and digital marketing experience
CRM setup, database management, and segmentation experience
Social media content creation and scheduling experience
Canva or comparable design experience
Email marketing and newsletter experience
Strong written and spoken English
Strong research, organizational, and project-management skills
Ability to provide work samples and discuss measurable campaign results
Ability to follow compliance requirements, approval workflows, and written procedures
IDEAL CANDIDATE
The ideal candidate:
Has demonstrated residential real estate marketing and lead-generation experience.
Understands the difference between posting content and building a lead pipeline.
Has experience implementing or maintaining a real estate CRM.
Can create landing pages, lead magnets, email campaigns, and conversion-focused calls to action.
Is comfortable analyzing campaign performance and recommending improvements.
Writes clear, polished, natural-sounding English.
Has strong judgment regarding confidential information and regulated communications.
Can work independently while following approval procedures.
Is organized, dependable, detail-oriented, and proactive.
Can build repeatable marketing systems rather than waiting for daily instructions.
PREFERRED SOFTWARE EXPERIENCE
Canva
Google Workspace
Microsoft Office
Meta Business Suite
Instagram, Facebook, LinkedIn, and YouTube
Social media scheduling tools
Real estate CRM platforms
Mailchimp, Constant Contact, Flodesk, or comparable email platforms
Landing-page and online-form tools
Calendly or comparable scheduling software
Trello, Asana, ClickUp, or comparable project-management platforms
Basic video-editing tools such as CapCut
Work Schedule
Contracted Hours per Week: 10 Hours per week
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: between 9:00 a.m. and 1:00 p.m EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: between 9:00 a.m. and 1:00 p.m EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Strong Written and Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: India
Job Overview:
As a Software Engineering Program Manager, you are responsible for overseeing and coordinating the various projects and programs within the software engineering department. Your role is to ensure alignment of software projects with the organization's strategic objectives, ensuring projects are delivered on time, within budget, and meeting quality standards.
Key Responsibilities
:
Program Planning and Execution
: Develop and manage a detailed project schedule and work plan. Lead and oversee the execution of the project tasks as defined in the project plan to achieve the project goals.
Stakeholder Management
: Maintain effective communication and working relationships with stakeholders and third parties/vendors. Provide regular and timely updates to stakeholders about progress, adjustments, and advancements.
Resource Allocation and Management
: Determine and define project scope and objectives. Predict resources needed to reach objectives and manage resources effectively.
Risk Management:
Identify potential risks and develop contingency plans. Mitigate and manage issues, changes, and risks.
Quality Control
: Ensure that all projects adhere to quality standards and that deliverables meet project requirements.
Reporting
: Measure project performance to identify areas for improvement and report on project progress and changes.
Requirements
:
Education
: Bachelor's degree in Computer Science, Information Systems, Engineering or a related field. A Master's degree or an MBA would be a plus. Certifications like PMP (Project Management Professional) are preferred.
Experience
: At least 5-7 years of experience in project management, with a focus on software development projects.
Technical Skills
: Knowledge of software development methodologies (Agile, Scrum, etc.), project management tools (like JIRA, Trello), and program management principles.
Soft Skills: Excellent leadership, communication, and negotiation skills. Strong problem-solving abilities and strategic thinking. Ability to manage multiple tasks and work under pressure.
Other
: Proven ability to solve problems creatively, strong familiarity with project management software tools, methodologies, and best practices.
Location: Poland
Job Overview
We are seeking an experienced
Software QA & Testing Engineer
to join our dynamic team. In this role, you will play a crucial part in ensuring the delivery of high-quality software through robust manual and automated testing processes, as well as adopting modern testing tools including Artificial Intelligence (AI) for enhanced efficiency and accuracy. You will lead the testing efforts to identify and resolve issues, optimize performance, ensure cross-browser compatibility, and verify the scalability and resiliency of software capabilities under load.
As part of our commitment to innovation, your role will involve implementing AI-powered testing methodologies to improve coverage and identify issues proactively. If you have hands-on experience with automation, cross-browser testing, performance testing, and industry-leading tools (including AI-based solutions), this is the perfect opportunity for your career growth.
Key Responsibilities
1. Test Planning & Strategy
Collaborate with product managers, developers, and other stakeholders to understand requirements and define test objectives.
Develop and document comprehensive and efficient test plans, strategies, and exit criteria.
Ensure alignment with Agile frameworks for CI/CD processes to maintain quality standards throughout the software development lifecycle.
2. Manual Testing
Perform detailed
manual testing
on new features, functional flows, and regression cases.
Conduct comprehensive
exploratory testing
for edge-case scenarios to uncover potential issues early.
Ensure test data coverage for all features, workflows, integrations, and edge cases.
3. Automation Testing
Design, build, and maintain
automation frameworks
for both web and mobile applications using leading tools like
Selenium
,
Cypress
,
Playwright
, and/or similar.
Write efficient and reusable automated test scripts to conduct functional and
end-to-end testing
.
Work on integrating automated tests into CI/CD pipelines (e.g., using
Jenkins
,
GitHub Actions
,
AWS CodePipeline
).
4. Cross-Browser & Device Testing
Perform
cross-browser testing
on modern browsers such as Chrome, Firefox, Safari, and Edge using tools like
BrowserStack
,
Lambdatest
, or
CrossBrowserTesting
.
Validate software compatibility across various operating systems and devices (desktop and mobile).
5. Performance Testing
Design and execute performance, scalability, and stress tests for high-traffic systems using tools like
JMeter
,
LoadRunner
, or
Gatling
.
Monitor application response time, throughput, and behavior under heavy load scenarios.
Analyze performance bottlenecks and provide optimization recommendations to development teams.
6. AI-Driven Testing
Utilize AI-powered test case generation tools like
Testim
,
Applitools
, or
Tricentis Tosca
to design smarter and faster test cases.
Work with AI-based tools for visual regression testing and intelligent defect identification.
Stay up to date on emerging trends in AI-driven QA solutions to enhance testing strategies.
7. Defect Reporting & Debugging
Identify, document, and track
bugs and defects
found during testing using bug-tracking tools such as
JIRA
,
Trello
, and
Azure DevOps
.
Actively collaborate with development teams to troubleshoot and resolve defects, ensuring software efficiency and stability.
8. Documentation & Reporting
Create and maintain a repository of detailed test plans, test cases, and test execution reports.
Generate test metrics and quality reports to update stakeholders regarding system quality and testing progress.
Requirements
1. Education & Experience
Bachelor’s degree
in Computer Science, Engineering, or a related field.
4–6 years
of experience in a Software QA role, with a proven track record of delivering high-quality software products.
2. Technical Skills
Strong understanding of
software QA methodologies
,
manual and automation testing standards
, and
testing tools
.
Hands-on experience with
manual and automation testing
of workflows and UI components.
Proficiency with key automation testing frameworks (e.g.,
Selenium, TestNG, Playwright, Cypress, etc.
).
Demonstrated expertise in
cross-browser testing
tools (e.g.,
BrowserStack, LambdaTest, Sauce Labs
).
Advanced knowledge of
performance and stress testing
tools (e.g.,
JMeter, LoadRunner, Gatling, or k6
).
Experience with
API testing tools
such as
Postman, Rest Assured
, or
Karate
.
Proficiency with
test management tools
(e.g.,
Jira, TestRail
) and version control systems like
Git
.
Familiarity with
CI/CD pipelines
and DevOps tools (e.g.,
Jenkins, GitHub Actions, Azure Pipelines
).
3. AI Testing Tools
Hands-on experience with AI-enhanced testing tools such as:
Testim, Tricentis Tosca, Katalon AI, Applitools, and Mabl
AI-powered visual testing and smart test case generation
Understanding of AI-driven methodologies for predictive testing, defect prioritization, and anomaly detection.
4. Additional Skills
Strong troubleshooting and debugging skills with an eye for detail.
Excellent communication skills, with the ability to articulate complex issues to technical and business stakeholders clearly.
Demonstrated ability to work in
Agile environments
and with techniques such as
regression testing
, exploratory testing, and smoke/sanity testing.
Knowledge of scripting languages such as
Python, JavaScript, or Java
is a plus.
Preferred Qualifications
Certifications
:
ISTQB Foundation Level or Advanced Level certification
Certified Selenium Professional, Appium Certification, or equivalent
Experience in Performance & Load Testing
: Hands-on knowledge with tools like JMeter or LoadRunner.
Familiarity with AI/ML Testing
: Experience testing machine-learning models or data-driven AI applications.
Cloud Testing
: Familiarity with testing APIs and services hosted on
AWS
,
Azure
, or
GCP
.
Location: Romania
Job Overview
We are seeking an experienced
Software QA & Testing Engineer
to join our dynamic team. In this role, you will play a crucial part in ensuring the delivery of high-quality software through robust manual and automated testing processes, as well as adopting modern testing tools including Artificial Intelligence (AI) for enhanced efficiency and accuracy. You will lead the testing efforts to identify and resolve issues, optimize performance, ensure cross-browser compatibility, and verify the scalability and resiliency of software capabilities under load.
As part of our commitment to innovation, your role will involve implementing AI-powered testing methodologies to improve coverage and identify issues proactively. If you have hands-on experience with automation, cross-browser testing, performance testing, and industry-leading tools (including AI-based solutions), this is the perfect opportunity for your career growth.
Key Responsibilities
1. Test Planning & Strategy
Collaborate with product managers, developers, and other stakeholders to understand requirements and define test objectives.
Develop and document comprehensive and efficient test plans, strategies, and exit criteria.
Ensure alignment with Agile frameworks for CI/CD processes to maintain quality standards throughout the software development lifecycle.
2. Manual Testing
Perform detailed
manual testing
on new features, functional flows, and regression cases.
Conduct comprehensive
exploratory testing
for edge-case scenarios to uncover potential issues early.
Ensure test data coverage for all features, workflows, integrations, and edge cases.
3. Automation Testing
Design, build, and maintain
automation frameworks
for both web and mobile applications using leading tools like
Selenium
,
Cypress
,
Playwright
, and/or similar.
Write efficient and reusable automated test scripts to conduct functional and
end-to-end testing
.
Work on integrating automated tests into CI/CD pipelines (e.g., using
Jenkins
,
GitHub Actions
,
AWS CodePipeline
).
4. Cross-Browser & Device Testing
Perform
cross-browser testing
on modern browsers such as Chrome, Firefox, Safari, and Edge using tools like
BrowserStack
,
Lambdatest
, or
CrossBrowserTesting
.
Validate software compatibility across various operating systems and devices (desktop and mobile).
5. Performance Testing
Design and execute performance, scalability, and stress tests for high-traffic systems using tools like
JMeter
,
LoadRunner
, or
Gatling
.
Monitor application response time, throughput, and behavior under heavy load scenarios.
Analyze performance bottlenecks and provide optimization recommendations to development teams.
6. AI-Driven Testing
Utilize AI-powered test case generation tools like
Testim
,
Applitools
, or
Tricentis Tosca
to design smarter and faster test cases.
Work with AI-based tools for visual regression testing and intelligent defect identification.
Stay up to date on emerging trends in AI-driven QA solutions to enhance testing strategies.
7. Defect Reporting & Debugging
Identify, document, and track
bugs and defects
found during testing using bug-tracking tools such as
JIRA
,
Trello
, and
Azure DevOps
.
Actively collaborate with development teams to troubleshoot and resolve defects, ensuring software efficiency and stability.
8. Documentation & Reporting
Create and maintain a repository of detailed test plans, test cases, and test execution reports.
Generate test metrics and quality reports to update stakeholders regarding system quality and testing progress.
Requirements
1. Education & Experience
Bachelor’s degree
in Computer Science, Engineering, or a related field.
4–6 years
of experience in a Software QA role, with a proven track record of delivering high-quality software products.
2. Technical Skills
Strong understanding of
software QA methodologies
,
manual and automation testing standards
, and
testing tools
.
Hands-on experience with
manual and automation testing
of workflows and UI components.
Proficiency with key automation testing frameworks (e.g.,
Selenium, TestNG, Playwright, Cypress, etc.
).
Demonstrated expertise in
cross-browser testing
tools (e.g.,
BrowserStack, LambdaTest, Sauce Labs
).
Advanced knowledge of
performance and stress testing
tools (e.g.,
JMeter, LoadRunner, Gatling, or k6
).
Experience with
API testing tools
such as
Postman, Rest Assured
, or
Karate
.
Proficiency with
test management tools
(e.g.,
Jira, TestRail
) and version control systems like
Git
.
Familiarity with
CI/CD pipelines
and DevOps tools (e.g.,
Jenkins, GitHub Actions, Azure Pipelines
).
3. AI Testing Tools
Hands-on experience with AI-enhanced testing tools such as:
Testim, Tricentis Tosca, Katalon AI, Applitools, and Mabl
AI-powered visual testing and smart test case generation
Understanding of AI-driven methodologies for predictive testing, defect prioritization, and anomaly detection.
4. Additional Skills
Strong troubleshooting and debugging skills with an eye for detail.
Excellent communication skills, with the ability to articulate complex issues to technical and business stakeholders clearly.
Demonstrated ability to work in
Agile environments
and with techniques such as
regression testing
, exploratory testing, and smoke/sanity testing.
Knowledge of scripting languages such as
Python, JavaScript, or Java
is a plus.
Preferred Qualifications
Certifications
:
ISTQB Foundation Level or Advanced Level certification
Certified Selenium Professional, Appium Certification, or equivalent
Experience in Performance & Load Testing
: Hands-on knowledge with tools like JMeter or LoadRunner.
Familiarity with AI/ML Testing
: Experience testing machine-learning models or data-driven AI applications.
Cloud Testing
: Familiarity with testing APIs and services hosted on
AWS
,
Azure
, or
GCP
.
Location: Serbia
Job Overview
We are seeking an experienced
Software QA & Testing Engineer
to join our dynamic team. In this role, you will play a crucial part in ensuring the delivery of high-quality software through robust manual and automated testing processes, as well as adopting modern testing tools including Artificial Intelligence (AI) for enhanced efficiency and accuracy. You will lead the testing efforts to identify and resolve issues, optimize performance, ensure cross-browser compatibility, and verify the scalability and resiliency of software capabilities under load.
As part of our commitment to innovation, your role will involve implementing AI-powered testing methodologies to improve coverage and identify issues proactively. If you have hands-on experience with automation, cross-browser testing, performance testing, and industry-leading tools (including AI-based solutions), this is the perfect opportunity for your career growth.
Key Responsibilities
1. Test Planning & Strategy
Collaborate with product managers, developers, and other stakeholders to understand requirements and define test objectives.
Develop and document comprehensive and efficient test plans, strategies, and exit criteria.
Ensure alignment with Agile frameworks for CI/CD processes to maintain quality standards throughout the software development lifecycle.
2. Manual Testing
Perform detailed
manual testing
on new features, functional flows, and regression cases.
Conduct comprehensive
exploratory testing
for edge-case scenarios to uncover potential issues early.
Ensure test data coverage for all features, workflows, integrations, and edge cases.
3. Automation Testing
Design, build, and maintain
automation frameworks
for both web and mobile applications using leading tools like
Selenium
,
Cypress
,
Playwright
, and/or similar.
Write efficient and reusable automated test scripts to conduct functional and
end-to-end testing
.
Work on integrating automated tests into CI/CD pipelines (e.g., using
Jenkins
,
GitHub Actions
,
AWS CodePipeline
).
4. Cross-Browser & Device Testing
Perform
cross-browser testing
on modern browsers such as Chrome, Firefox, Safari, and Edge using tools like
BrowserStack
,
Lambdatest
, or
CrossBrowserTesting
.
Validate software compatibility across various operating systems and devices (desktop and mobile).
5. Performance Testing
Design and execute performance, scalability, and stress tests for high-traffic systems using tools like
JMeter
,
LoadRunner
, or
Gatling
.
Monitor application response time, throughput, and behavior under heavy load scenarios.
Analyze performance bottlenecks and provide optimization recommendations to development teams.
6. AI-Driven Testing
Utilize AI-powered test case generation tools like
Testim
,
Applitools
, or
Tricentis Tosca
to design smarter and faster test cases.
Work with AI-based tools for visual regression testing and intelligent defect identification.
Stay up to date on emerging trends in AI-driven QA solutions to enhance testing strategies.
7. Defect Reporting & Debugging
Identify, document, and track
bugs and defects
found during testing using bug-tracking tools such as
JIRA
,
Trello
, and
Azure DevOps
.
Actively collaborate with development teams to troubleshoot and resolve defects, ensuring software efficiency and stability.
8. Documentation & Reporting
Create and maintain a repository of detailed test plans, test cases, and test execution reports.
Generate test metrics and quality reports to update stakeholders regarding system quality and testing progress.
Requirements
1. Education & Experience
Bachelor’s degree
in Computer Science, Engineering, or a related field.
4–6 years
of experience in a Software QA role, with a proven track record of delivering high-quality software products.
2. Technical Skills
Strong understanding of
software QA methodologies
,
manual and automation testing standards
, and
testing tools
.
Hands-on experience with
manual and automation testing
of workflows and UI components.
Proficiency with key automation testing frameworks (e.g.,
Selenium, TestNG, Playwright, Cypress, etc.
).
Demonstrated expertise in
cross-browser testing
tools (e.g.,
BrowserStack, LambdaTest, Sauce Labs
).
Advanced knowledge of
performance and stress testing
tools (e.g.,
JMeter, LoadRunner, Gatling, or k6
).
Experience with
API testing tools
such as
Postman, Rest Assured
, or
Karate
.
Proficiency with
test management tools
(e.g.,
Jira, TestRail
) and version control systems like
Git
.
Familiarity with
CI/CD pipelines
and DevOps tools (e.g.,
Jenkins, GitHub Actions, Azure Pipelines
).
3. AI Testing Tools
Hands-on experience with AI-enhanced testing tools such as:
Testim, Tricentis Tosca, Katalon AI, Applitools, and Mabl
AI-powered visual testing and smart test case generation
Understanding of AI-driven methodologies for predictive testing, defect prioritization, and anomaly detection.
4. Additional Skills
Strong troubleshooting and debugging skills with an eye for detail.
Excellent communication skills, with the ability to articulate complex issues to technical and business stakeholders clearly.
Demonstrated ability to work in
Agile environments
and with techniques such as
regression testing
, exploratory testing, and smoke/sanity testing.
Knowledge of scripting languages such as
Python, JavaScript, or Java
is a plus.
Preferred Qualifications
Certifications
:
ISTQB Foundation Level or Advanced Level certification
Certified Selenium Professional, Appium Certification, or equivalent
Experience in Performance & Load Testing
: Hands-on knowledge with tools like JMeter or LoadRunner.
Familiarity with AI/ML Testing
: Experience testing machine-learning models or data-driven AI applications.
Cloud Testing
: Familiarity with testing APIs and services hosted on
AWS
,
Azure
, or
GCP
.
Location: India
Job Overview
We are seeking an experienced
Software QA & Testing Engineer
to join our dynamic team. In this role, you will play a crucial part in ensuring the delivery of high-quality software through robust manual and automated testing processes, as well as adopting modern testing tools including Artificial Intelligence (AI) for enhanced efficiency and accuracy. You will lead the testing efforts to identify and resolve issues, optimize performance, ensure cross-browser compatibility, and verify the scalability and resiliency of software capabilities under load.
As part of our commitment to innovation, your role will involve implementing AI-powered testing methodologies to improve coverage and identify issues proactively. If you have hands-on experience with automation, cross-browser testing, performance testing, and industry-leading tools (including AI-based solutions), this is the perfect opportunity for your career growth.
Key Responsibilities
1. Test Planning & Strategy
Collaborate with product managers, developers, and other stakeholders to understand requirements and define test objectives.
Develop and document comprehensive and efficient test plans, strategies, and exit criteria.
Ensure alignment with Agile frameworks for CI/CD processes to maintain quality standards throughout the software development lifecycle.
2. Manual Testing
Perform detailed
manual testing
on new features, functional flows, and regression cases.
Conduct comprehensive
exploratory testing
for edge-case scenarios to uncover potential issues early.
Ensure test data coverage for all features, workflows, integrations, and edge cases.
3. Automation Testing
Design, build, and maintain
automation frameworks
for both web and mobile applications using leading tools like
Selenium
,
Cypress
,
Playwright
, and/or similar.
Write efficient and reusable automated test scripts to conduct functional and
end-to-end testing
.
Work on integrating automated tests into CI/CD pipelines (e.g., using
Jenkins
,
GitHub Actions
,
AWS CodePipeline
).
4. Cross-Browser & Device Testing
Perform
cross-browser testing
on modern browsers such as Chrome, Firefox, Safari, and Edge using tools like
BrowserStack
,
Lambdatest
, or
CrossBrowserTesting
.
Validate software compatibility across various operating systems and devices (desktop and mobile).
5. Performance Testing
Design and execute performance, scalability, and stress tests for high-traffic systems using tools like
JMeter
,
LoadRunner
, or
Gatling
.
Monitor application response time, throughput, and behavior under heavy load scenarios.
Analyze performance bottlenecks and provide optimization recommendations to development teams.
6. AI-Driven Testing
Utilize AI-powered test case generation tools like
Testim
,
Applitools
, or
Tricentis Tosca
to design smarter and faster test cases.
Work with AI-based tools for visual regression testing and intelligent defect identification.
Stay up to date on emerging trends in AI-driven QA solutions to enhance testing strategies.
7. Defect Reporting & Debugging
Identify, document, and track
bugs and defects
found during testing using bug-tracking tools such as
JIRA
,
Trello
, and
Azure DevOps
.
Actively collaborate with development teams to troubleshoot and resolve defects, ensuring software efficiency and stability.
8. Documentation & Reporting
Create and maintain a repository of detailed test plans, test cases, and test execution reports.
Generate test metrics and quality reports to update stakeholders regarding system quality and testing progress.
Requirements
1. Education & Experience
Bachelor’s degree
in Computer Science, Engineering, or a related field.
4–6 years
of experience in a Software QA role, with a proven track record of delivering high-quality software products.
2. Technical Skills
Strong understanding of
software QA methodologies
,
manual and automation testing standards
, and
testing tools
.
Hands-on experience with
manual and automation testing
of workflows and UI components.
Proficiency with key automation testing frameworks (e.g.,
Selenium, TestNG, Playwright, Cypress, etc.
).
Demonstrated expertise in
cross-browser testing
tools (e.g.,
BrowserStack, LambdaTest, Sauce Labs
).
Advanced knowledge of
performance and stress testing
tools (e.g.,
JMeter, LoadRunner, Gatling, or k6
).
Experience with
API testing tools
such as
Postman, Rest Assured
, or
Karate
.
Proficiency with
test management tools
(e.g.,
Jira, TestRail
) and version control systems like
Git
.
Familiarity with
CI/CD pipelines
and DevOps tools (e.g.,
Jenkins, GitHub Actions, Azure Pipelines
).
3. AI Testing Tools
Hands-on experience with AI-enhanced testing tools such as:
Testim, Tricentis Tosca, Katalon AI, Applitools, and Mabl
AI-powered visual testing and smart test case generation
Understanding of AI-driven methodologies for predictive testing, defect prioritization, and anomaly detection.
4. Additional Skills
Strong troubleshooting and debugging skills with an eye for detail.
Excellent communication skills, with the ability to articulate complex issues to technical and business stakeholders clearly.
Demonstrated ability to work in
Agile environments
and with techniques such as
regression testing
, exploratory testing, and smoke/sanity testing.
Knowledge of scripting languages such as
Python, JavaScript, or Java
is a plus.
Preferred Qualifications
Certifications
:
ISTQB Foundation Level or Advanced Level certification
Certified Selenium Professional, Appium Certification, or equivalent
Experience in Performance & Load Testing
: Hands-on knowledge with tools like JMeter or LoadRunner.
Familiarity with AI/ML Testing
: Experience testing machine-learning models or data-driven AI applications.
Cloud Testing
: Familiarity with testing APIs and services hosted on
AWS
,
Azure
, or
GCP
.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases.
This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test cases, and test scripts.
Perform manual testing for web and mobile applications.
Develop and maintain automated test suites where applicable.
Identify, document, track, and verify software defects using bug-tracking tools.
Collaborate with developers to troubleshoot issues and validate fixes.
Conduct regression, functional, integration, usability, and performance testing.
Participate in sprint planning, backlog refinement, and release testing.
Ensure software meets quality standards before production deployment.
Continuously improve QA processes, documentation, and testing methodologies.
Communicate testing progress, risks, and quality metrics to stakeholders.
Requirements
2+ years of experience in Software Quality Assurance or QA Engineering.
Strong understanding of software testing principles and QA methodologies.
Experience performing manual testing across web applications.
Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello.
Understanding of Agile or Scrum software development methodologies.
Experience testing REST APIs using tools like Postman is an advantage.
Basic knowledge of SQL and database testing is preferred.
Strong analytical thinking and attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently in a remote, collaborative environment.
Nice to Have
Experience with CI/CD pipelines.
Familiarity with Git version control.
Performance or security testing experience.
ISTQB Certification or equivalent QA certification.
Experience testing SaaS platforms or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі.
Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу.
Наразі ми в пошуку ERP Project Manager в нашу команду, щоб забезпечити стратегічно важливі ініціативи у сферах автоматизації Supply Chain (закупівлі, логістика, MRP) та автоматизації процесів R&D.
Обов'язки:
Управління повним життєвим циклом проєкту: від ініціації, планування, виконання, моніторингу та контролю до завершення.
Реалізація проєктів із застосуванням як класичних (Waterfall), так і гнучких (Agile) методологій, вибір та адаптація підходу залежно від специфіки проєкту.
Проведення Agile-церемоній за потреби та розвиток культури поетапної (інкрементальної) поставки результатів.
Розробка та підтримка актуальності проєктної документації: Project Charter, WBS, планів ресурсів, матриць комунікації.
Управління змістом (scope) проєкту, забезпечення відповідності бізнес-цілям та дотримання процесів управління змінами.
Планування та контроль графіка виконання проєктів із використанням діаграм Ганта, burndown charts та контролю ключових віх.
Управління бюджетом проєктів: підготовка оцінок, аналіз відхилень, контроль витрат і звітність.
Визначення та контроль показників якості результатів проєкту відповідно до критеріїв приймання.
Проактивне виявлення, оцінка та мінімізація ризиків і проблем проєкту, ведення реєстрів ризиків та планів реагування.
Управління взаємодією зі стейкхолдерами у складному матричному середовищі: побудова довіри, узгодження інтересів та підтримка ефективної співпраці між бізнесом і технічними командами.
Забезпечення чіткої, впевненої та адаптованої комунікації з топменеджментом і керівництвом компанії для підтримки прийняття управлінських рішень.
Координація роботи внутрішніх та зовнішніх команд, ефективне управління ресурсами та розвиток співпраці.
Координація взаємодії з постачальниками та підтримка процесів закупівель (за потреби), включаючи контроль виконання контрактів.
Забезпечення ведення проєктної документації та проходження всіх контрольних етапів відповідно до стандартів PMO.
Що ми очікуємо від вас:
Від
3 років
досвіду управління проєктами у великих корпоративних компаніях, бажано у сферах автоматизації бізнес-процесів, ERP або R&D.
Практичний досвід управління проєктами в Agile-середовищі та розуміння підходів
Scrum, Kanban
або гібридних моделей управління.
Підтверджений досвід реалізації проєктів, пов'язаних із
закупівлями (Procurement), логістикою, Material Resource Planning (MRP)
або автоматизацією процесів розробки продукту.
Ґрунтовні знання
PMI PMBOK Guide
або інших загальновизнаних стандартів управління проєктами. Наявність сертифікацій
PMP, PRINCE2 або Agile
буде перевагою.
Впевнене володіння інструментами для планування та управління проєктами:
Jira, Confluence, MS Project, Trello
або аналогічними.
Відмінні комунікаційні та міжособистісні навички, здатність ефективно взаємодіяти як із технічними командами, так і з керівництвом компанії.
Сильні навички планування, аналітичного мислення та вирішення проблем.
Вища освіта (бакалавр або магістр) за напрямами
бізнес-адміністрування, інженерія, інформаційні системи
або суміжними спеціальностями.
Від себе ми пропонуємо:
Роботу в одному з наших комфортабельних офісів. Офіс облаштований генератором та бомбосховищем;
Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія Сіті резидента;
Гнучкий графік без привʼязки до робочих годин;
Компенсація навчання;
Заняття англійською;
Медичне страхування;
Комплект системи безпеки Ajax (участь у проєкті бета-тесту — отримання та тестування нових гаджетів до їх релізу);
Різносторонні проєкти та професійне зростання;
Драйвову команду та zero bullshit culture.
Долучайтеся, щоб зробити Made in Ukraine синонімом надійності!
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
As a
Program Manager
on the VALORANT Mobile team, you will help the team operate more effectively across Riot partners and external development partners. This role is centered on program leadership rather than direct feature review or product ownership.
You will improve the systems, operating rhythms, and collaboration models that help VALORANT Mobile move with greater clarity, predictability, and efficiency. You will be a force multiplier for the broader product team by helping leaders and partners prioritize work, facilitate alignment, identify the right stakeholders, and define actionable next steps in ambiguous cross-functional spaces.
A key part of this role will be partnering closely with Riot stakeholders to improve our greenlight process for feature and content development, enabling both sides to work with stronger transparency, clearer ownership, and more efficient decision-making.
You will report to the Product Lead of VALORANT Mobile.
Responsibilities:
Help the VALORANT Mobile product team prioritize complex work across multiple initiatives, functions, and partner teams by creating clarity on goals, trade-offs, ownership, and actionable next steps
Facilitate alignment across Riot and external stakeholders by identifying the right decision-makers, driving discussions to clear outcomes, and helping the team navigate complex cross-functional dependencies and escalation paths
Help reshape the current greenlight process across different types of features and content for VALORANT Mobile, to evolve the steps, methods, and collaboration model as the game, its operating needs, and its stakeholder landscape continue to change post-launch
Drive cross-functional coordination for regular patches and major moments, ensuring teams stay aligned on scope, timing, dependencies, and readiness
Build and maintain strong operating systems, including trackers, planning rituals, decision logs, communication loops, and escalation paths that improve team visibility, accountability, and follow-through
Proactively identify risks, blockers, and dependency gaps early, then work with partners to resolve issues and keep strategically important work moving
Build effective working relationships across Riot and external partners, while communicating priorities, status, risks, and decisions clearly to leadership and stakeholders over time
Required Qualifications:
6+ years of experience in program management, project management, production, operations, or a related role in game development, live services, or similarly cross-functional environments
Demonstrated experience driving high-complexity, strategically important cross-functional programs from planning through execution
Strong prioritization and problem-solving skills, with the ability to turn ambiguity, competing goals, and incomplete information into clear action plans
Excellent facilitation, communication, and stakeholder management skills, with experience guiding teams toward decisions and alignment across complex or contentious spaces
Experience building or improving processes, planning rituals, and workflow systems that increase transparency, predictability, and execution quality
Experience working with distributed teams and external or co-development partners across different cultures, incentives, and working styles
Proven ability to identify risks early, manage dependencies, and drive mitigation plans across multiple workstreams
Strong documentation and operational tool fluency, including Google Docs, Google Sheets, Slides, Airtable, Jira, Trello, or similar systems
Fluency in both English and Mandarin
Desired Qualifications:
Experience working on tactical shooters, competitive multiplayer games, or mobile live service products
Experience improving approval workflows, collaboration models, or operating processes across internal and external teams
Experience working in a large, matrixed, and globally distributed organization
Familiarity with live game development rhythms such as patch planning, release readiness, seasonal beats, and ongoing cross-team execution support
Passion for VALORANT and strong instincts for how to help teams work effectively in service of a great player experience
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players.
Riot Games 成立于 2006 年，由一群坚信“以玩家为中心的开发理念可以带来真正伟大游戏”的玩家所创立。2020 年，Riot 正式推出 VALORANT，为战术竞技射击品类树立了新的标杆。随着 VALORANT 持续拓展至更多平台，VALORANT Mobile 将承担把这种高强度、高精度的竞技体验带给更多全球玩家的重要使命。
我们正在寻找兼具谦逊心态、进取精神与优秀判断力的伙伴。你愿意带来自己的经验与观点，也乐于在高标准环境中不断学习和打磨。你相信，优秀的执行并不只来自个人能力，更来自清晰的决策机制、健康的团队运转，以及高质量的跨团队合作。
这就是你登场的舞台。
作为 VALORANT Mobile 团队的项目经理，你将帮助团队在 Riot 内部合作方与外部联合研发伙伴之间建立更高效的协作方式。这个职位的核心并不是直接负责功能评审或产品 owner 工作，而是通过 program leadership 提升团队整体运转效率。
你将负责优化团队的工作机制、协作节奏与跨团队推进方式，帮助 VALORANT Mobile 在复杂环境下更清晰、更可预测、更高效地推进关键事项。你会成为整个产品团队的放大器，帮助团队完成优先级判断、推动对齐、识别正确的相关方，并在模糊且跨职能的问题空间中定义明确、可执行的下一步。
这个职位的关键职责之一，是与Riot 各方伙伴紧密合作，持续优化 feature 与 content 的 greenlight process，让双方在透明度、责任归属与决策效率上都达到更高标准。
你将汇报给 VALORANT Mobile 的 Product Lead。
职责描述
帮助 VALORANT Mobile 产品团队在多个项目、多个职能与多个合作团队之间，对复杂事项进行优先级排序，明确目标、取舍、负责人以及可执行的后续行动
推动 Riot 内外部相关方达成一致，识别正确的决策相关方，推动讨论形成清晰结论，并帮助团队处理复杂的跨团队依赖与升级路径
帮助重塑 VALORANT Mobile 针对不同类型功能与内容的现有 greenlight 流程，随着游戏进入上线后新阶段、运营需求持续演变以及相关方结构发生变化，不断优化 greenlight 的步骤、方法与整体协作模式
推动常规版本与重要版本节点的跨团队协调，确保各团队在范围、节奏、依赖关系与就绪度上保持一致
建立并维护清晰有效的团队运转机制，包括追踪表、规划节奏、决策记录、沟通节奏与升级路径，提升团队整体可见性、责任感与执行跟进质量
提前识别风险、阻塞与依赖缺口，并联合相关团队推动问题解决，确保战略重要事项持续前进
与 Riot及外部合作方建立高质量合作关系，并持续以清晰方式向管理层与相关方同步优先级、状态、风险与关键决策
基本要求
6 年以上项目管理、项目推进、制作、运营，或其他相关岗位经验，具备游戏研发、长线运营或类似复杂跨职能环境中的工作背景
有推动高复杂度、战略优先级高的跨团队项目从规划到落地的实际经验
具备很强的优先级判断与问题拆解能力，能够把模糊信息、冲突目标与不完整输入转化为清晰的行动方案
具备优秀的会议引导、沟通与相关方管理能力，能够在复杂或存在争议的场景中推动团队做出决策并达成一致
有建立或优化流程、计划机制与协作系统的经验，能够有效提升透明度、可预测性与执行质量
有与分布式团队、外部团队或联合研发伙伴合作的经验，能够适应不同文化背景、激励机制与工作方式
能够提前识别风险、管理依赖关系，并推动跨工作流的风险缓解方案
具备良好的文档与运营工具使用能力，包括 Google Docs、Google Sheets、Slides、Airtable、Jira、Trello 或类似工具
中英文流利，能够支持本地与全球团队协作
加分项
有战术射击、竞技多人游戏或移动端长线运营产品相关经验
有优化审批流程、跨团队协作模型或团队运转流程的经验
有在大型矩阵式、全球分布式组织中工作的经验
熟悉长线运营游戏开发的核心节奏，例如版本规划、上线准备、赛季节奏与持续性的跨团队推进
热爱 VALORANT，并对如何通过更好的团队协作来服务玩家体验有较强直觉
这个职位的成功，来自于你扎实的专业能力、合作意识，以及始终把玩家体验放在重要位置的判断方式。
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