Program Manager -VALORANT Mobile

Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Program Manager on the VALORANT Mobile team, you will help the team operate more effectively across Riot partners and external development partners. This role is centered on program leadership rather than direct feature review or product ownership. You will improve the systems, operating rhythms, and collaboration models that help VALORANT Mobile move with greater clarity, predictability, and efficiency. You will be a force multiplier for the broader product team by helping leaders and partners prioritize work, facilitate alignment, identify the right stakeholders, and define actionable next steps in ambiguous cross-functional spaces. A key part of this role will be partnering closely with Riot stakeholders to improve our greenlight process for feature and content development, enabling both sides to work with stronger transparency, clearer ownership, and more efficient decision-making. You will report to the Product Lead of VALORANT Mobile. Responsibilities: Help the VALORANT Mobile product team prioritize complex work across multiple initiatives, functions, and partner teams by creating clarity on goals, trade-offs, ownership, and actionable next steps Facilitate alignment across Riot and external stakeholders by identifying the right decision-makers, driving discussions to clear outcomes, and helping the team navigate complex cross-functional dependencies and escalation paths Help reshape the current greenlight process across different types of features and content for VALORANT Mobile, to evolve the steps, methods, and collaboration model as the game, its operating needs, and its stakeholder landscape continue to change post-launch Drive cross-functional coordination for regular patches and major moments, ensuring teams stay aligned on scope, timing, dependencies, and readiness Build and maintain strong operating systems, including trackers, planning rituals, decision logs, communication loops, and escalation paths that improve team visibility, accountability, and follow-through Proactively identify risks, blockers, and dependency gaps early, then work with partners to resolve issues and keep strategically important work moving Build effective working relationships across Riot and external partners, while communicating priorities, status, risks, and decisions clearly to leadership and stakeholders over time Required Qualifications: 6+ years of experience in program management, project management, production, operations, or a related role in game development, live services, or similarly cross-functional environments Demonstrated experience driving high-complexity, strategically important cross-functional programs from planning through execution Strong prioritization and problem-solving skills, with the ability to turn ambiguity, competing goals, and incomplete information into clear action plans Excellent facilitation, communication, and stakeholder management skills, with experience guiding teams toward decisions and alignment across complex or contentious spaces Experience building or improving processes, planning rituals, and workflow systems that increase transparency, predictability, and execution quality Experience working with distributed teams and external or co-development partners across different cultures, incentives, and working styles Proven ability to identify risks early, manage dependencies, and drive mitigation plans across multiple workstreams Strong documentation and operational tool fluency, including Google Docs, Google Sheets, Slides, Airtable, Jira, Trello, or similar systems Fluency in both English and Mandarin Desired Qualifications: Experience working on tactical shooters, competitive multiplayer games, or mobile live service products Experience improving approval workflows, collaboration models, or operating processes across internal and external teams Experience working in a large, matrixed, and globally distributed organization Familiarity with live game development rhythms such as patch planning, release readiness, seasonal beats, and ongoing cross-team execution support Passion for VALORANT and strong instincts for how to help teams work effectively in service of a great player experience For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. Riot Games 成立于 2006 年，由一群坚信“以玩家为中心的开发理念可以带来真正伟大游戏”的玩家所创立。2020 年，Riot 正式推出 VALORANT，为战术竞技射击品类树立了新的标杆。随着 VALORANT 持续拓展至更多平台，VALORANT Mobile 将承担把这种高强度、高精度的竞技体验带给更多全球玩家的重要使命。 我们正在寻找兼具谦逊心态、进取精神与优秀判断力的伙伴。你愿意带来自己的经验与观点，也乐于在高标准环境中不断学习和打磨。你相信，优秀的执行并不只来自个人能力，更来自清晰的决策机制、健康的团队运转，以及高质量的跨团队合作。 这就是你登场的舞台。 作为 VALORANT Mobile 团队的项目经理，你将帮助团队在 Riot 内部合作方与外部联合研发伙伴之间建立更高效的协作方式。这个职位的核心并不是直接负责功能评审或产品 owner 工作，而是通过 program leadership 提升团队整体运转效率。 你将负责优化团队的工作机制、协作节奏与跨团队推进方式，帮助 VALORANT Mobile 在复杂环境下更清晰、更可预测、更高效地推进关键事项。你会成为整个产品团队的放大器，帮助团队完成优先级判断、推动对齐、识别正确的相关方，并在模糊且跨职能的问题空间中定义明确、可执行的下一步。 这个职位的关键职责之一，是与Riot 各方伙伴紧密合作，持续优化 feature 与 content 的 greenlight process，让双方在透明度、责任归属与决策效率上都达到更高标准。 你将汇报给 VALORANT Mobile 的 Product Lead。 职责描述 帮助 VALORANT Mobile 产品团队在多个项目、多个职能与多个合作团队之间，对复杂事项进行优先级排序，明确目标、取舍、负责人以及可执行的后续行动 推动 Riot 内外部相关方达成一致，识别正确的决策相关方，推动讨论形成清晰结论，并帮助团队处理复杂的跨团队依赖与升级路径 帮助重塑 VALORANT Mobile 针对不同类型功能与内容的现有 greenlight 流程，随着游戏进入上线后新阶段、运营需求持续演变以及相关方结构发生变化，不断优化 greenlight 的步骤、方法与整体协作模式 推动常规版本与重要版本节点的跨团队协调，确保各团队在范围、节奏、依赖关系与就绪度上保持一致 建立并维护清晰有效的团队运转机制，包括追踪表、规划节奏、决策记录、沟通节奏与升级路径，提升团队整体可见性、责任感与执行跟进质量 提前识别风险、阻塞与依赖缺口，并联合相关团队推动问题解决，确保战略重要事项持续前进 与 Riot及外部合作方建立高质量合作关系，并持续以清晰方式向管理层与相关方同步优先级、状态、风险与关键决策 基本要求 6 年以上项目管理、项目推进、制作、运营，或其他相关岗位经验，具备游戏研发、长线运营或类似复杂跨职能环境中的工作背景 有推动高复杂度、战略优先级高的跨团队项目从规划到落地的实际经验 具备很强的优先级判断与问题拆解能力，能够把模糊信息、冲突目标与不完整输入转化为清晰的行动方案 具备优秀的会议引导、沟通与相关方管理能力，能够在复杂或存在争议的场景中推动团队做出决策并达成一致 有建立或优化流程、计划机制与协作系统的经验，能够有效提升透明度、可预测性与执行质量 有与分布式团队、外部团队或联合研发伙伴合作的经验，能够适应不同文化背景、激励机制与工作方式 能够提前识别风险、管理依赖关系，并推动跨工作流的风险缓解方案 具备良好的文档与运营工具使用能力，包括 Google Docs、Google Sheets、Slides、Airtable、Jira、Trello 或类似工具 中英文流利，能够支持本地与全球团队协作 加分项 有战术射击、竞技多人游戏或移动端长线运营产品相关经验 有优化审批流程、跨团队协作模型或团队运转流程的经验 有在大型矩阵式、全球分布式组织中工作的经验 熟悉长线运营游戏开发的核心节奏，例如版本规划、上线准备、赛季节奏与持续性的跨团队推进 热爱 VALORANT，并对如何通过更好的团队协作来服务玩家体验有较强直觉 这个职位的成功，来自于你扎实的专业能力、合作意识，以及始终把玩家体验放在重要位置的判断方式。