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Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders live. Millions of them. And right now, our social presence doesn't reflect how good the product actually is. You're going to fix that.   THE OPPORTUNITY We’re seeking a chronically online, Social Media Lead to drive Kraken Pro social channels. At Kraken, understanding our brand ethos, mission, and the communities we serve is essential and social is at the forefront of that. We’re looking for someone who moves fast but thinks long-term, thrives under pressure, and knows how to launch new products while creating ecosystem content that cuts through the noise. This role demands sharp content creation skills, an analytical mindset, and a self-starter attitude. - Craft scroll-stopping, platform-native content for X, Telegram, and beyond to maximize impact and reach for Kraken Pro. - Win the moment. Spot trends and reactive moments across CT/FinTwit and broader social, then rapidly craft timely, on-brand content. - Be the heartbeat of the community. Actively engage with the Kraken Pro audience. Reply, quote, poll, meme, and foster meaningful conversation. - Run an always-on calendar. Build and maintain a content calendar: create posts, route for approvals, schedule, publish, and monitor performance. - Integrate key updates. Translate product and ecosystem news into clear, compelling narratives. - Measure what matters. Track growth and performance and iterate based on insights and experiments. - Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.   WHAT YOU’LL BRING - Receipts. Posts you wrote that broke out, on a brand account or your own or that you manage. We care more about what you've made than where you've worked. - 3+ years in social or content, ideally fintech, crypto, or trading. Exceptional portfolios beat exceptional résumés here. - Speed under pressure. Markets don't wait for approval cycles and neither do you. - Range as a maker. Copy, memes, short-form video, charts, threads. You don't need a design queue to get a post out. - Taste. Knowing when not to post is as valuable as knowing when to. - Comfortable handling high-paced social channels - Strong writing, editing, and communication skills. - Creative and detail-oriented, with the ability to produce visually appealing content - whether it be briefing the design team, using Figma or being scrappy on CapCut   Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders live. Millions of them. And right now, our social presence doesn't reflect how good the product actually is. You're going to fix that. THE OPPORTUNITY We’re seeking a chronically online, Social Media Lead to drive Kraken Pro social channels. At Kraken, understanding our brand ethos, mission, and the communities we serve is essential and social is at the forefront of that. We’re looking for someone who moves fast but thinks long-term, thrives under pressure, and knows how to launch new products while creating ecosystem content that cuts through the noise. This role demands sharp content creation skills, an analytical mindset, and a self-starter attitude. - Craft scroll-stopping, platform-native content for X, Telegram, and beyond to maximize impact and reach for Kraken Pro. - Win the moment. Spot trends and reactive moments across CT/FinTwit and broader social, then rapidly craft timely, on-brand content. - Be the heartbeat of the community. Actively engage with the Kraken Pro audience. Reply, quote, poll, meme, and foster meaningful conversation. - Run an always-on calendar. Build and maintain a content calendar: create posts, route for approvals, schedule, publish, and monitor performance. - Integrate key updates. Translate product and ecosystem news into clear, compelling narratives. - Measure what matters. Track growth and performance and iterate based on insights and experiments. - Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms. WHAT YOU’LL BRING - Receipts. Posts you wrote that broke out, on a brand account or your own or that you manage. We care more about what you've made than where you've worked. - 3+ years in social or content, ideally fintech, crypto, or trading. Exceptional portfolios beat exceptional résumés here. - Speed under pressure. Markets don't wait for approval cycles and neither do you. - High AI competency. Enabling you to multiply your impact and keep up with demand. - Range as a maker. Copy, memes, short-form video, charts, threads. You don't need a design queue to get a post out. - Taste. Knowing when not to post is as valuable as knowing when to. - Comfortable handling high-paced social channels - Strong writing, editing, and communication skills. - Creative and detail-oriented, with the ability to produce visually appealing content - whether it be briefing the design team, using Figma or being scrappy on CapCut Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Senior Growth Manager will own local growth strategy and end-to-end program delivery across product go-to-market, customer growth, and priority segments, including advanced traders and VIPs. This is a hands-on senior individual contributor role responsible for translating business and product priorities into coordinated growth initiatives and measurable commercial outcomes. The role will act as the key local stakeholder for global Performance Marketing and Lifecycle teams while working closely with Product, Relationship Management, Data, Marketing, and other regional and global stakeholders. What You'll be Doing Own local product and lifecycle marketing initiatives end to end, from strategy and positioning through execution, journey optimization, and performance reporting . Lead product marketing and go-to-market programs for priority products, defining positioning, target segments, customer journeys, value propositions, messaging, and adoption metrics . Develop full-funnel lifecycle strategies for advanced traders, VIPs, high-value customers, and other priority segments, driving activation, feature adoption, retention, monetization, and lifetime value . Design customer lifecycle, loyalty, reward, engagement, and reactivation programs that drive long-term retention and commercial growth . Act as the key local stakeholder for global Product Marketing, Performance Marketing, and Lifecycle teams, translating local product priorities into campaign briefs, automated journeys, and tailored messaging . Plan and execute high-value customer events, VIP experiences, partner activations, and lifecycle engagements, managing delivery from objectives and budgets through to stakeholder coordination and retention reporting . Partner with Product, Data, Relationship Management, Marketing, Legal, Compliance, Risk, and Finance to deliver coordinated, compliant, and user-centric lifecycle programs . Monitor funnel conversion, product adoption, and lifecycle performance, identify retention and growth opportunities, and communicate insights and recommendations to stakeholders . What We Look For In You Minimum 5 years of experience in product marketing, lifecycle marketing, CRM strategy, retention growth, or a related field . Proven experience managing product marketing, go-to-market, or lifecycle initiatives from strategy through execution and performance reporting . Strong understanding of customer segmentation, lifecycle journeys, retention, reactivation, messaging, and product positioning . Deep understanding of lifecycle marketing principles and tools, with the ability to build automated user journeys and brief/collaborate effectively with specialist teams . Experience planning and executing VIP engagements, targeted customer events, partner activations, or lifecycle-driven experiences . Strong commercial and analytical skills, with the ability to connect lifecycle and product marketing activities to retention and business outcomes . Proven ability to influence cross-functional stakeholders—especially Product and Engineering teams—and work effectively with regional and global teams . Strong communication, stakeholder-management, and project-management skills . Proactive, execution-focused, and comfortable operating in a fast-paced environment . Experience in cryptocurrency, fintech, financial services, or another regulated industry is advantageous . Experience working with sophisticated investors, institutions, VIPs, loyalty programs, affiliates, or high-value customer segments is advantageous . Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Mysten Labs is looking for a Staff Product Designer to set the experience strategy for the DeepBook financial stack and the first-party products built around it, spanning spot trading, margin, prediction markets, liquidity, and the workflows that connect users and builders to onchain finance on Sui. This role requires strong product judgment, exceptional design craft, people leadership, and real fluency in financial markets and DeFi. You will work with product and engineering from strategy through launch, build a design team that can cover a growing product surface, and stay close enough to the work to lead critical product flows yourself. The right person knows how to make complex financial systems clear without removing the information users need to assess risk. You should be comfortable designing for retail and professional users, working through technical and regulatory constraints, and using research and product data to improve adoption, execution quality, retention, and trust. What You Will Do - Set the design vision, principles, and priorities in partnership with product, engineering, and business leadership. - Own the end-to-end experience across DeepBook spot, margin, prediction products, liquidity workflows, and related first-party applications. - Lead the design of core journeys including onboarding, funding, market discovery, order entry, transaction review and signing, portfolio and position management, collateral, liquidation risk, settlement, and recovery from failed states. - Design for distinct audiences such as retail traders, experienced DeFi users, market makers, liquidity providers, institutions, and developers without creating a fragmented product experience. - Remain hands-on in the highest-priority work by framing problems, developing concepts, prototyping, testing, and reviewing implementation quality. - Build a scalable design system and shared interaction patterns for dense financial data, charts, tables, order entry, account states, alerts, and risk communication. - Establish a practical research program using interviews, usability studies, product analytics, support feedback, and market observation. - Partner with engineering to understand protocol behavior, transaction states, latency, data dependencies, security boundaries, and platform constraints. - Work with legal, security, marketing, business development, and ecosystem teams to launch products responsibly and communicate financial concepts accurately. - Define design and product quality measures, then connect the team's work to activation, conversion, trading success, retention, support burden, and user trust. What You Will Have - 10 or more years of product design experience, including meaningful experience leading, hiring, and developing designers in a fast-moving product organization. - A portfolio that shows both exceptional individual craft and leadership impact across complex, data-dense products. - Experience designing trading, investing, fintech, payments, crypto, marketplace, or other high-stakes products where users make consequential decisions. - Fluency in DeFi and direct experience using onchain products. You can discuss swaps, order books, liquidity, routing, slippage, collateral, leverage, liquidation, settlement, smart-contract risk, and transaction signing. - Strong product judgment and a record of shaping strategy, prioritization, and product decisions with product and engineering partners. - Skill in interaction design, information architecture, visual design, prototyping, research, and systems thinking. - Experience building design systems and operating practices that improve consistency and delivery across multiple products. - Comfort working through ambiguity and making progress while product, technical, market, and legal inputs continue to change. Nice to Have - Experience leading design for an exchange, order book, derivatives or margin product, prediction market, wallet, aggregator, or institutional trading platform. - Experience with both retail and professional trading experiences, including charts, market data, portfolio analytics, and execution workflows. - Familiarity with Sui, Move, programmable transaction blocks, DeepBook, Slush, or object-based blockchain architectures. - Experience designing products in legally complex or regulated financial categories. - Prior experience as a founder, design executive, principal designer, trader, DeFi power user, or ecosystem operator. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: Poland - Remote Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About the Role Our Business Intelligence department owns financial data and analytics at the most granular level—from individual transactions and counterparties to products, clients, and business segments. We collect cost and revenue data from external counterparties, transform it into appropriate booking logic, and ensure it is correctly reflected in the General Ledger and analytical systems. We are looking for a Cost & Revenue Controller to take hands-on ownership of this process—ensuring data is collected completely, booked correctly, reconciled, and any discrepancies are identified and resolved. The role sits between Finance, BI, and Technology, bridging financial requirements with technical implementation. Reporting Line — Head of Business Intelligence Worksite — Remote What You Will Do Cost & Revenue Collection Own the process from raw counterparty statements through to final booking. Understand individual cost and revenue items and define appropriate collection and booking logic. Support onboarding of new products and counterparties. Ensure costs and revenues are correctly mapped to General Ledger accounts, products, and business categories. Reconciliation & Data Quality Reconcile counterparty statements against internal data and the General Ledger. Identify missing, duplicated, incorrectly classified, or incorrectly booked items. Investigate discrepancies, identify root causes, and coordinate their resolution. Develop automated reconciliation and validation controls. Define and monitor data-quality and error KPIs. Business & Technology Integration Translate financial and business requirements into clear requirements for technical teams. Follow implementations through development, testing, deployment, and production monitoring. Validate that implemented solutions reflect the intended financial and accounting logic. Act as a bridge between Finance, BI, Operations, and Technology. Incident & Process Management Own financial data-quality incidents and ensure they are resolved within agreed SLAs. Perform root-cause analysis and drive permanent solutions for recurring issues. Continuously improve and automate reconciliation and control processes. Use SQL, Claude Code, and other analytical tools to investigate data and build reconciliation and control solutions. What You Will Bring Must Have: Strong understanding of reconciliation principles, financial controls, and accounting. Experience working with General Ledger and detailed financial data. Strong logical and analytical thinking with the ability to investigate complex discrepancies. Ability to translate financial requirements into requirements for technical teams. Strong attention to detail and focus on data quality. Ability to work independently and own problems through to resolution. Nice to Have: Experience in brokerage, banking, asset management, payments, or fintech. Experience working with transaction-level data and external counterparty statements. Experience designing automated reconciliation and financial controls. Experience building applications or analytical tools using Claude Code or similar AI-assisted development environments. Experience with Power BI, Python, or similar analytical tools. Previous audit experience, including Big Four. We Offer Competitive salary that reflects your experience and the value you bring. Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best. Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle. A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way. Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry. Connection beyond your desk — events that bring our teams together to network and celebrate. Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries. EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.   THE OPPORTUNITY - Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally. - Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break. - Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record. - Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation. - Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class. - Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools. - Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material. - Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.   WHAT YOU BRING - Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform. - Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools. - Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures. - Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with. - Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it. - Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers. - Clear written communication for technical documentation, runbooks, and policy pages. - Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.   NICE TO HAVES - Experience standing up an internal developer or AI platform, including the self service and guardrail layers. - Exposure to FinOps or software asset management practice. - Experience with low code or workflow automation platforms. - Atlassian administration depth in Jira, Confluence, or JSM. - Familiarity with regulated industry audit and evidence work in financial services. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Poland; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Spain; United Kingdom; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.   THE OPPORTUNITY - Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally. - Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break. - Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record. - Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation. - Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class. - Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools. - Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material. - Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.   WHAT YOU BRING - Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform. - Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools. - Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures. - Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with. - Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it. - Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers. - Clear written communication for technical documentation, runbooks, and policy pages. - Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.   NICE TO HAVES - Experience standing up an internal developer or AI platform, including the self service and guardrail layers. - Exposure to FinOps or software asset management practice. - Experience with low code or workflow automation platforms. - Atlassian administration depth in Jira, Confluence, or JSM. - Familiarity with regulated industry audit and evidence work in financial services.       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Key Responsibilities: — Fact-check trading/educational content (terminology, market logic, risk management). — Record up to 5 trading sessions a month on a cTrader demo account (screen only, no face/voice in final videos). — Explain your setups and decisions on camera/mic during sessions to power video scripts. — Give quick feedback on content drafts. Requirements: — Hands-on trading experience and market understanding. — Ability to break down and explain trading logic clearly. — English level B1+. — Demo-only trading with zero personal financial risk. Why it’s great for students: — Flexible, project-based schedule fitting around university classes and exams. — Suitable for active traders, economics/finance students, trading school graduates, and market enthusiasts.

Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. Platform security is foundational to protecting Phantom and the systems our users rely on. We’re hiring a Senior Platform Security Engineer to own and improve security across our AWS and Kubernetes environments. You’ll work directly with infrastructure and engineering teams to secure the control planes, identities, workloads, and deployment systems behind our most critical products. We’re building an AI-native security team that aggressively uses AI to expand the speed, depth, and reach of our work. We’re looking for a strong security engineer with high agency who can identify the risks that matter, build practical controls, and own problems through verified remediation. This is a hands-on role for someone who is comfortable working in production systems, writing code and infrastructure, responding to incidents, and making security improvements without slowing down the teams building on the platform. This role is fully remote; however, we’re only open to candidates based in the US and Canada. RESPONSIBILITIES - AWS Security: Own and improve security across Phantom’s multi-account AWS environment, including IAM, Identity Center, networking, compute, storage, secrets, logging, and organization-level guardrails. - Kubernetes Security: Secure production Kubernetes environments running on Amazon EKS, including cluster configuration, workload identity, RBAC, admission controls, network boundaries, secrets, container security, and tenant isolation. - Identity and Access: Design least-privilege access models for engineers, services, and automation. Build scoped, auditable, and time-bound access paths for sensitive production systems. - Mission-Critical Systems: Protect the infrastructure supporting products and services that handle sensitive data and high-value operations. - Cloud Security Architecture: Lead security design for new infrastructure, platform services, and major architectural changes. - Infrastructure and Policy as Code: Build reusable security controls using tools such as Pulumi, Terraform, Kubernetes policy engines, and automated configuration validation. - CI/CD and Supply Chain Security: Harden build, deployment, and release systems, including GitHub Actions, workload federation, build runners, dependencies, artifacts, signing, provenance, and access to production environments. - Security Automation: Build tools that identify and remediate cloud and Kubernetes risks at scale. Apply AI-assisted workflows where they materially improve analysis, coverage, or response speed. - Cross-Functional Leadership: Partner closely with Infrastructure, SRE, Developer Experience, and product engineering teams. Establish practical platform-security standards and help teams adopt them. QUALIFICATIONS - 7+ years of experience in platform security, cloud security, infrastructure security, security engineering, or a closely related engineering role. - Deep, hands-on experience securing production AWS environments. You understand IAM and resource policies, workload identity, network security, secrets management, logging, organization-level controls, and the ways these systems fail in practice. - Deep experience securing Kubernetes in production, preferably Amazon EKS, including RBAC, workload identity, admission policy, network policy, pod security, secrets, and cluster hardening. - Experience designing or securing mission-critical systems where compromise, excessive privilege, or loss of availability could have significant customer or business impact. - Strong understanding of identity, authorization, least privilege, isolation, and blast-radius reduction across both human and machine access. - Experience securing CI/CD and software supply chains, including GitHub Actions or similar systems, build runners, workload federation, artifacts, and production deployment paths. - Experience writing and reviewing infrastructure as code using Pulumi, Terraform, CloudFormation, or similar tools. - Ability to write production-quality code or automation in a language such as TypeScript, Python, Go, or Rust. - High agency and ownership. You can take an ambiguous platform-security problem from initial investigation through implementation and verified remediation. - Clear communication and a strong track record of partnering with infrastructure and engineering teams while maintaining a high security bar. NICE TO HAVES - Experience with AWS Nitro Enclaves or other trusted execution environments, including attestation, isolation boundaries, secure key handling, and operational lifecycle management. - Experience securing financial, payments, wallet, custody, or other high-value transaction systems. - Familiarity with key-management infrastructure, AWS KMS, CloudHSM, cryptographic signing systems, or secrets-management platforms. - Experience operating or securing multi-region Kubernetes and AWS environments at significant scale. - Familiarity with service meshes and cloud-native networking technologies such as Istio, PrivateLink, Transit Gateway, or eBPF-based controls. - Experience with GitHub OIDC, Argo CD, Helm, Crossplane, or Kubernetes-based infrastructure delivery. - Experience using cloud-security and observability platforms such as Wiz, Datadog, GuardDuty, Security Hub, or CloudTrail. - Experience building policy-as-code, automated remediation, or security tooling used by a large engineering organization. - Familiarity with blockchain infrastructure or self-custodial wallet architecture. The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Remote (Canada); Remote (US) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE We're hiring a Staff Content Designer to be the voice of investing at Wealthsimple. The person who takes calendar spreads and margin calls and makes them make sense, without dumbing it down or drowning it with jargon. You’ll be embedded on product teams and partner closely with design, product, and engineering to build experiences that our clients love. This isn't a polish-the-copy-at-the-end role. You'll be in the room shaping what we build and how to position our products — not just the final words on the screen. WHAT YOU'LL DO - Write the hard stuff. Options, margin trading, predictions, perpetuals, futures — you'll write and rewrite the content so it all makes sense to a first-time investor and a seasoned trader. - Work AI-first. From shipping your own code changes to prototyping and research — you’ll use AI to increase your impact in every part of the product lifecycle. - Collaborate with product and design on key initiatives. You’ll work early and often with product and design to shape the product direction for big, challenging projects — not just tighten the copy once the decisions are already made. - Make the team faster and better, not just yourself. Templates, patterns, content standards, workflows, and of course AI. You’ll find ways to automate processes to scale content while ensuring quality. SKILLS YOU BRING - 7+ years in content design or UX writing at a senior or staff level. - A learner’s mindset. You don't need a finance background but you have experience that demonstrates your willingness to go deep on something unfamiliar and become a subject matter expert. - Experience working with AI to increase your impact or empower others. - Experience developing content standards, or integrating product content best practices and guidelines into a design system. - Ability to think strategically about content and design while also executing on the details at a tactical level. - Ability to juggle multiple competing priorities and work quickly and decisively across different contexts. You know when to sweat the details and when to move quickly. - Experience empowering others through mentorship, coaching, and sharing best practices + techniques. - Ability to work with Marketing, Brand, Legal and Compliance teams to deliver unified and consistent messaging across all touch points. - A great collaborator and listener who loves to work together to understand and solve client problems. WHAT TO SEND US - A portfolio with 3 or more case studies that shows how you used writing and design to improve the user experience and drive business outcomes. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Bogotá, Colombia; Colombia; Argentina; Mexico Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1 Team. We build innovative fintech so people can #TradeForMore with Libertex. Job Overview The Libertex Group includes a range of companies, brokers, dealers, educational and IT centers, allowing us to operate globally and serve clients from 120 countries. One of the company's priorities is conducting business in strict compliance with global and local regulatory requirements of target markets. A Customer Support Specialist assists clients in resolving issues, provides information about products and services, takes calls, and processes inquiries via chat and email. The Customer Support Specialist helps clients understand the product and answers any questions related to their trading positions. This position involves shift work from 08:00 to 17:00, 09:00 to 18:00, 10:00 to 19:00, 11:00 to 20:00, 12:00 to 21:00, 13:00 to 22:00, 14:00 to 23:00 Argentina time, Monday through Sunday. Main Responsibilities Provide real-time support to LATAM clients. Process client requests via chats, tickets, phone calls, and email. Support clients in resolving technical issues and troubleshooting. Escalate issues on the Libertex, MetaTrader 4, and MetaTrader 5 trading platforms to the relevant departments. Demonstrate impeccable phone etiquette and time management skills. Liaise with departments to solve problems. Liaise with compliance staff regarding complaints. Provide clients with all necessary information about documents and materials for client services registration. Properly address client requests and ensure a high level of service. Promote available products and services to clients. Develop and maintain excellent relationships with potential and existing clients. Contribute to teamwork by achieving key performance indicators. Perform other duties as necessary. Requirements Stable and quality internet connection. Mandatory knowledge of: Spanish (native) and English (B2) languages. Excellent verbal and written communication skills. Ability to work effectively under stress. Developed communication skills. Ability to recognize a client's emotional state and react appropriately. Excellent computer skills (Google Spreadsheets, Google Docs). Ability to work shifts from 08:00 to 17:00, 09:00 to 18:00, 10:00 to 19:00, 11:00 to 20:00, 12:00 to 21:00, 13:00 to 22:00, 14:00 to 23:00 Argentina time, on weekdays and weekends. Preferable Requirements: Previous experience in customer support will be considered a significant advantage. Knowledge of MetaTrader 4 and MetaTrader 5 platforms will be considered an advantage. Trading experience will be considered an advantage. Benefits 21 working days of annual leave Opportunity to work remotely Friendly colleagues and a cohesive team Unlimited Udemy Business membership Opportunities for professional and personal growth in a fast-growing company Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: Thailand; Vietnam; Philippines; Kazakhstan FP Markets Group of Companies is a well-established, multi-regulated broker founded in Australia, providing traders with access to CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies. As we continue to expand, we are looking for a Country Manager – South Korea to lead and grow our operations in the Korean market. Responsibilities: Take full ownership of the Korean market, developing and executing strategic plans to grow our client base, revenue, and brand presence Build and maintain strong relationships with key partners, affiliates, and stakeholders in Korea Identify opportunities for market expansion, including lead generation, local marketing channels, and strategic partnerships Oversee onboarding and engagement of trading clients, affiliates, IBs, Money Managers, and other partners, ensuring an excellent client experience Monitor market trends, competitor activities, and regulatory changes, providing actionable insights to senior management Lead cross-functional initiatives, working closely with marketing, customer support, and operations to drive business success Represent FP Markets in Thailand at industry events, conferences, and networking opportunities Candidate Profile: 2+ years of experience in FX/CFD and online trading industry (preferably for Korean region) 1+ years in a management or leadership role in sales, business development, or partner management Fluent in Korean with good English proficiency Strong strategic thinking, decision-making, and stakeholder management skills Self-motivated, proactive, and results-oriented with the ability to work independently in a remote setup The Offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Visa and work permit support if required Fully remote work with provision of a laptop or reimbursement for equipment Your Journey to FP Markets: Initial Interview with People Function (30 min): Evaluate alignment with company culture and values Second Interview with Hiring Manager (45–60 min): Assess fit for the role and leadership capabilities Final Interview with Management (45 - 60 min) for further assess leadership fit, strategic thinking, and alignment with the company’s goals and direction. Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

About PFM Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact. About the department Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses. About the role Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms. Performance objectives Objective 1 - Deliver exceptional customer experience: — Respond to customer inquiries across Intercom tickets, Discord, and email. — Review and resolve customer issues end to end. — Tailor tone and approach to each customer's situation without sacrificing accuracy. Objective 2 - Maintain operational excellence: — Prioritize incoming tickets and follow established workflows. — Document cases and keep customer records up to date. — Escalate issues to the right team when outside scope. Objective 3 - Ensure information accuracy: — Verify offers, promo codes, and loyalty program submissions before responding. — Stay current on firm rules, payout information, and policies. — Keep FAQs and internal documentation accurate and current. Objective 4 - Support continuous improvement: — Report bugs and flag recurring issues to Product and Development. — Suggest workflow improvements. — Contribute to knowledge base updates and AI training data. What we look for Must have: — Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume. — Strong written communication, clear and empathetic to non-technical customers. — Hands-on experience with Intercom or similar helpdesk/ticketing platform. — High attention to detail verifying specifics before responding. — Strong time management to meet response and handling time targets without sacrificing quality. — Comfortable investigating and troubleshooting independently before escalating. — Professional, accountable, collaborative, works well across teams without heavy oversight. — Available to work CET-aligned hours in a fully remote, async-first environment. Nice to have: — Familiarity with proprietary trading firms or prop trading industry. — Experience using AI-assisted support tools (e.g., Intercom Fin AI). — Experience managing or responding to public reviews (e.g., Trustpilot). — Background in fintech, SaaS, or fast-paced digital consumer platforms. Compensation Up to $800 - $1,300 USD per month gross. Location & work setup Remote worldwide with strong overlap with CET hours. Full-time employment. Hiring stages — Application screening — Video intro + role fit questionnaire (async) — Discovery HR interview — Real-world task based on PFM support scenarios — Professional interview with Head of Customer Experience — Peer & values conversation — Informal conversation to align expectations — Formal written offer — Reference check before formal offer Additional notes Candidates not meeting every qualification but confident in excelling are encouraged to apply. Equal opportunity employer welcoming diverse backgrounds. Familiarity with prop trading industry and PFM mission is valued. Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.

Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a US-based Channels & Community Lead to help build our presence across Western crypto communities. This role will focus on building long-term relationships with KOLs, traders, community leaders, builders, and ecosystem partners, while also serving as a visible and credible voice in the Western Web3 market. The ideal candidate understands crypto-native culture, moves fast, builds trust naturally, and can turn relationships into measurable business outcomes. What You’ll Be Doing Build and maintain relationships with Western KOLs, traders, community leaders, builders, and ecosystem partners. Develop a long-term network of high-quality channels across the US and broader Western crypto market. Identify active and influential traders, creators, and community nodes in each market cycle. Support GTM for DEX, X Layer, Wallet, and other Web3 products through channel activation and community distribution. Drive collaborations around new products, assets, campaigns, and ecosystem opportunities. Build and operate Western community initiatives, including trader groups, ambassador programs, and local community partnerships. Act as an external-facing voice for product updates, ecosystem developments, market opportunities, and community engagement. Work closely with Product, Growth, GTM, and Ecosystem teams to translate product capabilities into clear market narratives and distribution strategies. Collect market and user feedback while maintaining strong judgment on what is strategically relevant. Track channel performance and contribute to user growth, trading volume, revenue, and long-term ecosystem retention. What We Look For In You Based in New York or the Bay Area, and able to work closely with the local team. Deep understanding of Western crypto culture, CT, onchain trading, Meme, DEX, and community dynamics. Strong communication and relationship-building skills; comfortable engaging directly with KOLs, traders, founders, and community operators. Highly execution-oriented, proactive, and comfortable operating in a fast-moving environment. Strong commercial sense and ability to connect channel activities with measurable business outcomes. Good product sense and ability to distinguish meaningful user feedback from short-term or low-quality requests. Comfortable building relationships from zero and following through until they become repeatable partnerships. Strong written and spoken English with the ability to communicate naturally in crypto-native communities. High ownership, strong judgment, and a clean professional reputation. Nice to Haves Candidates with existing experience in Web3 BD, KOL relations, community growth, trading platforms, or crypto ecosystems. Candidates with established relationships across Western trader, KOL, or community networks. Candidates who have lived and worked in both Asian and Western environments are a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $178,888 to $214,666 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. The Growth Partnerships Lead drives growth and customer acquisition by building and optimizing Phantom's U.S. influencer program from zero to one. This role is responsible for recruiting, onboarding, and managing a network of influencers, KOLs, and content partners who can effectively promote Phantom products to their audiences. The ideal candidate is a strategic, data-driven marketer with prior experience with crypto audiences and partners who can build and develop these key business relationships. RESPONSIBILITIES - Program management: Define, recruit, and optimize Phantom's US influencer and affiliate marketing strategy to drive new user acquisition and multi-product adoption across spot, perps, and predictions - Relationship management: Build and maintain strong relationships with top-tier partners, offering support, guidance, and incentives to maximize their performance - Content collaboration: Work with affiliates and influencers to create high-impact content, such as reviews, guides, branded content that uniquely communicates Phantom's product value proposition and audience positioning - Tool management: Actively partner with Growth Product to develop in-house referral and partner conversion tracking systems, own roadmap for technology improvements, data pipelines, attribution, and reporting. QUALIFICATIONS - 5 - 7 years of experience in influencer and affiliate marketing for consumer fintech businesses, particularly app-based businesses - Proven track record of developing and launching influencer marketing programs from zero to one - Deep understanding of partnership ecosystem in crypto (publishers, KOLs, influencers) - Experience working cross-functionally with Product and Data and managing external agencies - Excellent communication and storytelling abilities to convey product benefits through branded content - Passion for crypto, web3, and the future of decentralized finance (or a willingness to learn and immerse yourself in the space) The target base salary for this role will range between $140,000 to $180,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

ОБЗОР ПОЗИЦИИ Мы развиваем международную платежную платформу и ищем Business Development Manager, который будет отвечать за развитие партнерской сети трейдеров и привлечение новых платежных провайдеров. Важно: нам нужен не классический cold-outbound BizDev, а человек с уже существующей network в payments — PSP, payment providers, traders, brokers и другими участниками рынка. Задачи: — Поиск и привлечение новых PSP, payment providers, acquirers, banks и других платежных партнеров; — Построение и развитие долгосрочных отношений с платежными провайдерами; — Поиск платежных решений под конкретные рынки и потребности клиентов; — Проведение переговоров по коммерческим условиям, комиссиям, лимитам и settlement; — Сбор и анализ предложений от платежных партнеров; — Координация процесса от первого контакта до интеграции провайдера; — Работа с существующей сетью платежных партнеров и развитие новых направлений; — Постоянное отслеживание рынка и поиск новых payment methods и payment solutions; — Взаимодействие с Product, Operations, Compliance и Integration командами. Направление Traders (работа с traders, brokers, payment specialists): — Поиск и развитие партнерств с traders; — Выстраивание взаимовыгодной модели сотрудничества; — Подключение новых payment channels через партнерскую сеть; — Работа с объемами, условиями и коммерческой моделью; — Развитие существующих партнеров и увеличение объемов. Требования: — Опыт работы в Payments / PSP / Fintech; — Наличие собственной сети контактов среди PSP, payment providers, acquirers, brokers или traders; — Хорошее понимание платежной инфраструктуры; — Опыт проведения B2B-переговоров; — Умение самостоятельно находить и подключать новых партнеров; — Сильные networking и communication skills; — Английский язык — рабочий уровень. Будет плюсом: — Опыт работы с CIS; — Знание local payment methods; — Опыт работы с iGaming / fintech; — Наличие собственной партнерской сети и действующих коммерческих контактов; — Опыт работы с processing volume и payment flows. Условия: — Фиксированный оклад + бонусы / комиссия за привлеченных партнеров и объемы; — Полностью удаленный формат работы; — Международный fintech-проект; — Возможность самостоятельно развивать партнерскую сеть; — Высокий потенциал дохода в зависимости от результатов.

Location: Malta; Greece; Spain; Bulgaria; South Africa FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Global CRM & Lifecycle Marketing Manager (remote). This role owns everything we say to a client between the moment they first raise their hand and the moment they place their first trade. You will design, build, send and continuously improve every automated and campaign communication across four funnel stages — Lead, Registration, First Time Deposit and First Time Trade — using email and WhatsApp, built and run in Salesforce Marketing Cloud. This is a hands-on build-and-send role rather than a strategy role: you will have the support of content, creative and analytics teams, but the journeys are yours to build, and each stage carries a conversion rate that is yours to move. Reporting to: Chief Marketing Officer Responsibilities: Journey design & automation — Salesforce Marketing Cloud Own the design, build and optimisation of automated journeys across all four funnel stages Manage audience, segmentation, entry and suppression logic Rationalise existing automations and maintain a documented, auditable journey estate Email execution Build, QA and deploy automated and campaign email communications Own templates and modular content to enable scalable regional localisation Manage deliverability, consent, preferences and list hygiene WhatsApp execution Own WhatsApp marketing end to end, from opt-in and template approval to sequencing and frequency management Use data to determine channel allocation and optimise engagement Manage channel costs, forecasting and provider relationships Optimisation & measurement Lead continuous testing across messaging, timing, channels, sequencing and offers Partner with Analytics to measure performance through to funded account and first trade Report on funnel conversion and explain key performance movements Compliance Embed jurisdictional and regulatory requirements into journey design Partner with Compliance on efficient approvals and maintain a clear communications audit trail Candidate profile: Proven hands-on experience building multi-step nurture journeys and automated flows in Salesforce Marketing Cloud. You must be able to demonstrate what you have personally built; applications without clear hands-on SFMC experience cannot be progressed Strong practical experience with Journey Builder, Automation Studio, Email Studio, Content Builder, Data Extensions and SQL for segmentation. AMPscript is an advantage; for Marketing Cloud Next, experience with Data Cloud, identity resolution and Flow is relevant Demonstrable experience running WhatsApp as a marketing channel, including opt-ins, template approvals and the 24-hour service window. Email-only experience is not sufficient Experience owning conversion performance, with clear examples of baseline results, changes made and measurable outcomes Solid knowledge of email deliverability, consent and data-protection requirements across multiple jurisdictions Comfortable writing automated-message copy and briefing creative where needed Fluent English, written and spoken Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Journey to FP Markets: Interview with HR (30 - 45 min) Interview with your future manager (1h) Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!