Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
This role owns Baseten's relationships and market intelligence across hyperscalers and strategic neoclouds, including NVIDIA cloud partners. This is a technical and commercial role in equal measure: you'll evaluate capacity from the GPU to the data center, negotiate cost and terms with suppliers, and stay close enough to the market to develop and defend a real point of view on where it's heading. Given current market conditions, Baseten needs a much stronger pulse on this part of the market so we can track pricing, stay close to the right relationships, and move fast the moment more capacity is needed. This is a senior, experienced hire who will also help pair with and develop 1-2 junior to mid-level teammates covering the same space.
WHAT YOU'LL DO
- Build and maintain deep relationships across hyperscalers and strategic neoclouds (including NVIDIA cloud partners), working each organization from top to bottom rather than a single point of contact
- Maintain a consistent, "top of mind" presence with key accounts so Baseten is positioned to move quickly when capacity needs arise
- Evaluate capacity from the GPU to the data center — hardware generation, rack and node configuration, interconnect, power density, and cooling — so you know what a configuration will actually deliver, not just what the spec sheet claims
- Live in compute pricing daily: track rates by GPU generation, region, and contract term to keep Baseten informed and competitive
- Partner with the Deals function to negotiate terms — capacity commitments, deposits and payment timing, SLAs, and remedies — and bring agreements to close
- Build and defend a view on where the hyperscaler and neocloud market is heading — supply coming online, platform transitions, and regional or policy shifts — and turn it into concrete relationship and sourcing decisions
- Help mentor and pair with 1-2 junior to mid-level teammates building coverage in this same space
WHAT WE'RE LOOKING FOR
- A relationship-builder with a strategic mindset — this is not an enterprise sales role, and we're specifically not looking for a traditional seller's approach
- Enough technical fluency with GPUs, racks, and data center infrastructure to evaluate what a supplier is actually offering, not just take their word for it
- Market instinct — you follow pricing closely, form independent views, and can explain why a rate moved and what it implies going forward
- Commercial judgment — comfortable with unit economics and contract structure, and know when a price implies something is wrong
- Experience building and sustaining multi-level relationships within large, complex organizations
- Strong judgment on when and how to escalate relationships to senior leadership for maximum impact
NICE TO HAVE
- Existing relationships within hyperscalers or major neocloud providers, including NVIDIA cloud partners
- NVIDIA or OEM allocation relationships — experience managing allocation, forecasting, or partner standing directly with a chip vendor or tier-1 OEM
- Comfort traveling to evaluate sites and infrastructure in person
- Experience in a compute, GPU marketplace, or infrastructure-adjacent relationship or business development role
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re hiring an Account Executive to ASEAN (singapore, malaysia, SEA) across our commercial and enterprise segments. You’ll sell to founders, engineering leaders, and technical buyers. We’re after someone who has done this before, enjoys the technical depth of the work, and wants to help define how Supabase sells in the region.
WHAT YOU’LL DO
- Own the full sales cycle from first conversation to close, including multi threaded enterprise deals
- Run technical discovery and tie it to business outcomes the buyer cares about
- Work with Sales Engineers and Product on demos, proofs of concept, and architecture reviews
- Help customers see where Supabase fits in their stack and what it replaces
- Build and run your own territory plan, including pipeline, forecasting, and account strategy
- Work with AWS and regional partners and resellers to open and progress deals
- Handle data residency, security, and procurement conversations with enterprise and public sector buyers
- Hand off to Customer Success so customers onboard well and expand
WHAT WE’RE LOOKING FOR
- 5+ years in a technical sales role, ideally selling developer tools, databases, cloud infrastructure, or open source
- A record of consistently beating quota, with numbers you can walk us through
- Experience closing both fast moving commercial deals and longer enterprise cycles with procurement, security, and legal involved
- Enough technical fluency to hold a credible conversation with an engineer without bringing a Sales Engineer to every call
- Comfort selling to founders, CTOs, and platform teams
- Strong judgment about where to spend your time across a territory spanning multiple countries and several time zones
- Self-directed, at ease with ambiguity, and happy to build the playbook as you go
NICE TO HAVE
- Experience with Postgres, or a competing backend or database platform
- An existing network across the ASEAN startup, scale-up, and developer ecosystem
- Experience with cloud marketplace or co-sell motions, particularly AWS
- Familiarity with ASEAN compliance expectations, such as Singapore PDPA, Malaysia PDPA, or financial services and government requirements
WHY SUPABASE
You’ll sell a product developers already love, with real inbound demand and a fast growing open source community behind it. The territory is yours, the ownership is real, and the team is small enough that your ideas get used rather than filed.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, APAC
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re hiring an Account Executive to own Australia and New Zealand across our commercial and enterprise segments. You’ll sell to founders, engineering leaders, and technical buyers, and you’ll move between a two person startup in Auckland and a regulated enterprise in Sydney in the same week. We’re after someone who has done this before, enjoys the technical depth of the work, and wants to help define how Supabase sells in the region.
WHAT YOU’LL DO
- Own the full sales cycle from first conversation to close, including multi threaded enterprise deals
- Run technical discovery and tie it to business outcomes the buyer cares about
- Work with Sales Engineers and Product on demos, proofs of concept, and architecture reviews
- Help customers see where Supabase fits in their stack and what it replaces
- Build and run your own ANZ territory plan, including pipeline, forecasting, and account strategy
- Work with AWS and regional partners and resellers to open and progress deals
- Handle data residency, security, and procurement conversations with enterprise and public sector buyers
- Hand off to Customer Success so customers onboard well and expand
WHAT WE’RE LOOKING FOR
- 5+ years in a technical sales role, ideally selling developer tools, databases, cloud infrastructure, or open source
- A record of consistently beating quota, with numbers you can walk us through
- Experience closing both fast moving commercial deals and longer enterprise cycles with procurement, security, and legal involved
- Enough technical fluency to hold a credible conversation with an engineer without bringing a Sales Engineer to every call
- Comfort selling to founders, CTOs, and platform teams
- Strong judgment about where to spend your time across a territory spanning two countries and several time zones
- Self-directed, at ease with ambiguity, and happy to build the playbook as you go
NICE TO HAVE
- Experience with Postgres, or a competing backend or database platform
- An existing network across the ANZ startup, scale-up, and developer ecosystem
- Experience with cloud marketplace or co-sell motions, particularly AWS
- Familiarity with ANZ compliance expectations, such as Australian Privacy Act, NZ Privacy Act, or financial services and government requirements
WHY SUPABASE
You’ll sell a product developers already love, with real inbound demand and a fast growing open source community behind it. The territory is yours, the ownership is real, and the team is small enough that your ideas get used rather than filed.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Lima, Peru
Workplace: hybrid
We are looking for a RH Area Specialist in Peru. This position owns strategic, revenue, demand and expansion-driving initiatives with a high degree of autonomy: defining priorities, leading projects end to end, analyzing results, and being responsible for all projects that are key to business growth, while guiding peers and turning advanced analysis into decisions that shape the business across the country.
Key Responsibilities
Support the planning, coordination, and execution of ride-hailing projects across cities in Peru, ensuring timely delivery and alignment with business objectives.
Coordinate cross-functional initiatives involving Driver Operations, Safety, Marketing, Fintech, Marketplace Efficiency, and Support teams.
Track project milestones, deliverables, timelines, and KPIs, proactively identifying potential risks and execution gaps.
Monitor operational performance and customer satisfaction metrics, identifying improvement opportunities and supporting corrective actions.
Facilitate regular cross-functional meetings, prepare progress updates, and follow up on action items to ensure accountability and execution.
Analyze operational data to prepare reports, identify trends, and provide actionable insights to support business decisions.
Assist in the implementation and scaling of operational initiatives, new products, and local partnerships.
Skills, Knowledge and Expertise
3+ years of experience in project coordination, operations, business analysis, or related roles. Experience in ride-hailing, delivery, mobility, or technology companies is a plus.
Experience supporting cross-functional projects, tracking deliverables, and coordinating with multiple stakeholders.
Familiarity with project management methodologies and tools (e.g., Jira, Trello, Asana) is desirable.
Strong organizational and project management skills, with the ability to prioritize tasks, manage timelines, and follow up on multiple initiatives simultaneously.
Analytical mindset with proficiency in Excel or Google Sheets. Basic SQL knowledge is a plus.
Familiarity with AI tools (e.g., ChatGPT, Claude) to support reporting, research, workflow automation, and productivity.
Good verbal and written communication skills in English and Spanish.
Proactive, detail-oriented, and solution-focused, with strong stakeholder coordination and problem-solving abilities.
Ability to work in a fast-paced environment and adapt to changing business priorities.
Bachelor's degree in Business Administration, Economics, Industrial Engineering, Operations Management, or a related field.
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location — country.
Location: Remote, Worldwide
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI is at an inflection point for enterprise use, and AI assistants like Claude, Codex, and Grok are seeing record adoption at work. We believe the system of record has never been more valuable for organizing the data AI acts on.
We started with our AI Order Agent, now rolled out across our customer base, which lets buyers submit orders from any source in any format. It's the first piece of a much bigger agentic ecosystem we’re building, and we're moving most of our engineering effort to AI-first work to build it.
You'll work directly with our Director of AI Engineering to own the technical buildout of our AI product suite, including:
Agentic harness: a multi-agent system that safely operates across a business's core tools (ERP, CRM, spreadsheets, calendars, email, analytics, compliance systems)
MCP: our MCP that connects Distru to external AI harnesses
Context Layer: our context layer that ingests customer data, builds memories and profiles, and feeds back into our harness to create more personalized AI experiences for our customers
Evals: the eval suites that make our agents reliable in production
And more…
You’ll be working directly on the AI system from the ground up and make strong, opinionated calls on the agentic stack and where it goes next. The AI space moves fast and the specifics will change, so this technical vision is something you'll mold.
You'll report to the VP of Engineering and the Director of AI Engineering, and work closely with the rest of the product team, eng team, and our customers.
What you'll do
Agentic engineering
Architect and build a production multi-agent system that can safely take actions across Distru and our customer’s core systems
Iterate and maintain the MCP that connects Distru to Claude & Codex.
Own reliability, observability, and durable execution end to end. The harness takes real actions on customers' data, so the bar is high.
Write evals to improve our agentic systems from real customer use cases
Build a unified data system that pulls data from multiple sources into a singular data layer that can be exposed to Claude & Codex via an MCP
Build a contextual memory system that ingests our customers' data and improves how our agents work for them
Set the architectural standards for how agents are built, tested, and shipped at Distru, and bring the rest of eng along
AI research & experimentation
Keep pace with the latest agentic frameworks, harnesses, toolkits, models, and bring in better approaches as they emerge
Rapidly prototype new ideas to present to our team and our customers
Engineering workflow
Build hands-on with Claude Code and similar tools as part of your own workflow
Improve our agentic coding workflow and bring new discoveries to the team
What success looks like at 6 months
You've shipped core improvements to our harness in production that our customers use daily, with clear observability and iteration for improvement
You’ve shipped and iterated on many MCP tools and improvements
Every agent you own has an eval suite and observability, so the team catches regressions before customers do
You own the architecture of the agentic stack, and other engineers build against patterns you set
You’ve built prototypes on how our agentic infrastructure can improve (i.e. a new way to retrieve memories, an agentic onboarding process for our customers)
You’ve raised the technical bar on at least one thing the team was doing the slow way
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
you build with Claude Code or similar every day, you've built your own skills, agents, or workflows, and you can explain why your setup looks the way it does.
Workflow fluency:
you write evals before you trust a prompt, and you know when a model is the wrong tool and plain code is the right one.
Build fluency:
you've put agents in front of real users, with guardrails, observability, and a way to roll back.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
7+ years
in full-stack development, ideally on B2B SaaS applications
Multi-agent harnesses:
hands-on experience building multi-agent harnesses in production, not just prototypes or personal projects
MCPs:
you've built MCPs that are used in production
Production systems:
a strong grasp of reliability, observability, permissions, and safe workflow execution
Product and engineering:
you've operated as both, and you're comfortable owning scoping and decisions, not just implementation
Modern stack:
proficiency in React, TypeScript, Node, PostgreSQL, GraphQL, and LangGraph, and you pick up new tools and frameworks quickly
Startup agility:
you've worked at an early-stage startup (under 20 engineers) and you’ve been the one setting direction in that ambiguity, not waiting for it
Low ego:
you're team-first and measure success by what shipped and whether it worked, not by internal politics
Influence
: you’ve shaped roadmap, not just executed it
Clear communication:
you raise concerns and propose solutions before being asked
Strong signal
Background building supply chain, ERP, CRM, B2B marketplace, or accounting software
UX design experience
Agentic systems work beyond the must-haves, such as evaluation frameworks or agent-to-agent protocols
Experience using Claude Code (or similar) to build products on your own
Cannabis industry experience
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
Taste in building.
A lot of this role comes down to knowing what to build, what to cut, and what a great agentic experience feels like for the user.
We stay close to the customer.
You'll talk to customers and our GTM team directly, not through a chain of tickets.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Application questions: three short written questions in Lever on how you build with LLMs
Recruiter screen (30 min): your background, the most complex AI product you've worked on, and your personal AI tool stack
Technical interview (45–60 min): a deep dive into a complex product you've built, a live harness design discussion, and a screen-share walkthrough of your day-to-day setup
Harness take-home (3–4 hours): spec a real feature on our agentic harness across product and UX, system design, and implementation details
Take-home review (60 min): a technical deep dive into your submission with two engineers, including how your design holds up when a constraint changes
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
Where you land in the range depends on your experience and skills.
Location: Remote-Mexico City
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
In a Sales Engineer role, you will act as a strategic advisor to prospects, customers, and the UiPath salesforce around our technology solutions. You will uncover the value that Automation and AI can bring to existing business processes, and to design new processes using UiPath platform capabilities. You will help secure the technical win and identify high value uses of our technology within our customer base by collaborating with and orchestrating necessary resources throughout the customer lifecycle.
WHAT YOU'LL DO AT UIPATH
- Evangelize the value that Automation brings to businesses by combining digital workforce with the exponential power of AI/ML capabilities.
- Be a thought leader on best ways to advance the UiPath platform, develop marketplace offerings and industry specific solution accelerators.
- Understand industry challenges, headwinds, and the opportunities it creates for businesses.
- Partner with sales team to define account strategy, ideate on growing our solution footprint with our customers, and identify desired business outcomes.
- Build and deliver industry specific demos and proof of value (PoV) for prospects and customers.
- Conduct process discovery sessions to understand how work gets done currently, build a backlog of potential automation opportunities, and quantify the value that can be unlocked.
- Work closely with Product & Engineering, Marketing, and Customer Success teams to channel customer feedback and continually refine UiPath offerings.
- Share lessons learned and best practices with other members of the UiPath GTM team.
- Provide a feedback loop into our product teams to include continual innovation and improved customer satisfaction.
WHAT YOU'LL BRING TO THE TEAM
- Experience in a customer-facing or strategic consulting role.
- Experience in business transformation coupled with AI or RPA technical expertise.
- Strong analytical skills and a problem-solving mindset
- Excellent verbal and written communication skills in English and Spanish
- Industry experience around supply chain, manufacturing, energy, Telco, etc preferred.
- An understanding of technical landscapes and the ability to architect complex solutions.
- Demonstrated experience of simplifying and communicating complex concepts to a technical and business audience.
- Knowledge and understanding of Lean Principles and Continuous Process Improvement methodologies.
- Ability to empathize with co-workers and customers.
- Curiosity to learn and master your craft.
- Coachable and willing to learn to adapt to a changing environment.
- A background in consulting, sales engineering, or running automation programs
- Requires up to 25% travel
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
About the Team
Reddit's developer ecosystem is one of the biggest opportunities to make Reddit more useful, expressive, extensible, and valuable. Today, most people who build on Reddit are developers: they write code, use Devvit, work with APIs, and ship apps or games through a relatively technical workflow. That ecosystem is growing quickly and remains critical.
But the future is bigger than developers alone. AI-assisted building is changing who can create software. The next generation of Reddit apps, games, tools, community agents, content formats, and workflows should be buildable by many more people: developers, technically curious creators, moderators, community builders, game designers, data partners, and eventually people who can describe what they want without needing to code it by hand.
The Developer Ecosystem team owns the product systems that help this broader set of builders discover opportunities, create successfully, launch high-quality apps and games, reach the right users and communities, adopt new platform capabilities, and keep improving after launch. This includes surfaces and systems like developers.reddit.com, AI-assisted creation, app review, developer and creator onboarding, app marketplace experiences, platform capabilities, best practices, and support for emerging creator categories.
About the Role
We are looking for a Staff Product Manager to lead Reddit's Builder Ecosystem product strategy. This person will define the roadmap for how Reddit moves from a developer-only ecosystem to a broader builder ecosystem where AI-assisted and no-code creation become first-class parts of the platform.
The role spans developer growth, creator onboarding, AI-assisted building, app quality, ecosystem incentives, platform capabilities, app marketplace strategy, operational tooling, feature adoption, and new builder categories.
This is a high-ambiguity platform role with direct business, product, and community impact. The right PM will be able to bridge two worlds: they should understand the needs of serious developers and platform engineers, while also having strong conviction that Reddit can unlock a much larger wave of builders by making creation more accessible, guided, AI-native, and outcome-oriented.
What You'll Do
Define the product strategy for Reddit's Developer Ecosystem, including the transition from code-first developers to a broader base of AI-assisted creators.
Own the roadmap for developers.reddit.com as the primary builder portal, including onboarding, docs, app management, analytics, review status, feature access, education, examples, templates, and AI-assisted creation entry points.
Lead strategy for AI-assisted app creation, including prompt-to-app workflows, AI building tools, no-code or low-code experiences, reusable templates, generated scaffolds, and systems that help creators turn ideas into useful Reddit-native apps.
Build the product approach for an App Marketplace that helps users, moderators, communities, and internal teams discover high-quality apps, games, agents, tools, and community experiences.
Improve app review and ecosystem operations through tooling, automation, and AI-assisted workflows, including LLM-powered app review, policy checks, quality signals, and reviewer efficiency.
Partner with Engineering to prioritize core platform capabilities and performance improvements such as webhooks, webviews, APIs, SDKs, tooling, observability, and other primitives builders need to create reliable apps.
Drive more successful, retentive, and popular apps and games by identifying best practices, improving templates, shaping incentives, and creating clearer paths from idea to launch to growth.
Identify and support new creator and developer categories
Partner with internal teams such as Contribution, Community Builders, Games, Search, Recommendations, Safety, and Ads to help them launch new functionality through the developer ecosystem.
Define and improve feature adoption programs so builders understand, test, and successfully use new platform capabilities.
Work with developer relations to establish the measurement system for the ecosystem, including weekly active developers/creators, NPS/CSAT, app launches, app retention and more
Create clear frameworks for when Reddit should build platform primitives, launch templates, fund builders, partner with external teams, promote apps, or shut down low-quality or low-trust ecosystem behavior.
Lead cross-functional alignment across Product, Engineering, DevRel, Community, Data, Safety, Legal, Policy, Support, BD, and senior leadership.
What We're Looking For
Experience leading high-ambiguity platform, developer ecosystem, creator ecosystem, marketplace, gaming, AI tooling, or developer experience products.
Strong product judgment for creation platforms: understanding what makes a platform powerful for advanced developers, approachable for new creators, trustworthy for communities, and worth sustained investment.
Comfort with code, APIs, developer tools, technical platform tradeoffs, and engineering conversations, paired with strong conviction that AI-assisted and no-code creation will expand who can build on Reddit.
Ability to reason across multiple sides of the ecosystem: developers, creators, users, moderators, communities, internal teams, partners, and Reddit's business priorities.
Experience improving developer or creator onboarding, docs, portals, SDKs, APIs, marketplaces, app review, app distribution, AI creation tools, or app-building workflows.
Strong analytical judgment and comfort defining metrics for ecosystem health, builder productivity, app quality, retention, distribution, and business impact.
Ability to partner deeply with Engineering on platform capabilities, performance, reliability, primitives, observability, and build-vs-buy decisions.
Strong product sense for apps, games, agents, content creation tools, community-native experiences, and the kinds of lightweight software that should exist inside Reddit communities.
Comfort working with AI-assisted creation tools, LLM-based workflows, prompt-to-app systems, or other emerging ways of helping more people build software.
Excellent written communication and decision frameworks that help teams make crisp investment decisions in ambiguous spaces.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$232,500
—
$325,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote (Caribbean)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Caribbean
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.
Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.
You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value.
You will:
- Set technical direction for Replit’s financial infrastructure, with an immediate focus on enterprise billing, spend controls, and financial correctness.
- Build shared services for usage-based billing, pricing, credits, subscriptions, and entitlements so product teams can launch without rebuilding billing.
- Automate enterprise contract lifecycles—from onboarding through amendments and renewals—keeping commercial terms, provisioned credits, and invoices in sync.
- Build timely budget enforcement, alerts, and overrides that give customers control over spend without disrupting their hosted apps.
- Make AI usage understandable: attribute costs to the right customer, workspace, user, or agent, including delegated work without double-counting.
- Build reconciliation and audit trails that make balances and invoices explainable and help Finance catch discrepancies before customers do.
- Simplify the billing stack through safe migrations that preserve balances, transaction history, and customer access.
- Own production reliability through testing, observability, incident response, and safe recovery from duplicate events, delayed usage, and partial failures.
- Stay hands-on while leading cross-team delivery, mentoring engineers, and partnering with Product, Finance, Sales, and Support.
Required skills and experience:
- A track record of Staff-level technical ownership: setting architecture and delivering complex initiatives across teams.
- Deep experience building and operating production backend or distributed systems.
- Strong fundamentals in API design, data modeling, databases, and event-driven architecture.
- Sound judgment around transactions, consistency, concurrency, idempotency, and failure recovery.
- Experience evolving live systems and migrating data without compromising correctness or availability.
- Product judgment that balances customer needs, delivery speed, and long-term system quality.
- Clear communication with technical and non-technical partners, including translating business requirements into system behavior.
- Hands-on leadership through implementation, design reviews, mentoring, and production ownership.
Preferred Qualifications
- Experience with billing, payments, subscriptions, credits, entitlements, or other financial systems.
- Experience with enterprise contracts, negotiated pricing, invoicing, or quote-to-cash automation.
- Experience with high-volume usage metering, pricing calculations, or low-latency spend controls.
- Experience building reconciliation, financial reporting, or auditable transaction histories with Finance and Accounting.
- Experience integrating billing, payment, or CRM platforms, with judgment about what to build versus buy.
Bonus Points:
- Experience with AI or cloud infrastructure billing, including variable costs and attribution across distributed workloads.
- Experience building customer-facing spend visibility, budgets, or internal tools that reduce manual billing work.
- Experience with cloud marketplace billing, payment recovery, or fraud and dispute workflows.
- Familiarity with agentic commerce or delegated spending. These are additional strengths, not requirements.
What we value:
- Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call.
- User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable.
- Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need.
- End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management.
- Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter.
- Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dubai, United Arab Emirates; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Skills & Experience You'll Need
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role:
We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce.
Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the
Head of Retail, Strategy & Operations
, you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan.
This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered.
The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy.
The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required.
Responsibilities:
Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition.
Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA.
Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams.
Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution.
Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios.
Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio.
Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets.
Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment.
Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint.
Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively.
Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration.
Leadership Capabilities & Behaviours:
Performance-focused:
A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track.
Structured:
Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure.
Influential and collaborative:
Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams.
Commercial and analytical:
Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability.
Solution finding and strategy:
Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices
.
Thought-leadership:
Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading.
Change Management:
Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation.
Community-Building:
A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation.
Experience & Skills:
Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience).
Experience in grocery, retail or quick commerce is preferred.
Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics.
Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences.
Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions.
Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations.
Strong written and verbal communication, including concise, numbers-led commentary for senior leadership.
Key questions the role supports:
What is our strategy for growing non-food retail across EMEA?
How do we win in retail quick commerce, and what is our value proposition?
Which product features and capabilities do we need to succeed?
Which hero retailers do we need to onboard in each market?
How do we make those retailers successful after launch?
Which consumer missions and moments are we relevant to?
How are we pacing against the long-term plan, and what is driving performance?
Key interfaces:
NV EMEA leadership, and other cross-functional senior stakeholders
NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level)
US DoorDash Global Retail teams (S&O, Product, Commercial, Finance)
Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Milan
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
As an Application Engineer II in the Discover & Create team, you'll work where Platform and Application Engineering meet. Your customers are Mollie's own engineers. You'll build and evolve internal developer tooling, the Mollie Developer Portal (MDP), software catalogs and self-service workflows, so product engineers can ship quickly and safely. Every automation, portal feature or CLI you build speeds up hundreds of developers.
Your day to day mixes exploration and delivery. You'll run exploratory R&D, set golden paths and engineering standards, and write Architectural Decision Records (ADRs). You'll build automations, mainly in Golang alongside TypeScript and React, that hide the complexity of CI/CD, Kubernetes and Terraform. You'll also help design and deliver developer tooling for AI, such as evaluation harnesses, Greptile integration and AI marketplace capabilities.
You'll have real freedom here. Plans are shaped by what developers need, so you'll prototype libraries and tools, validate them and graduate them across the organisation. Fast, friction-free tools and dependable golden paths let product squads build and release secure payment products quickly. That moves us toward our mission of being the most loved financial services provider in Europe.
What you'll ship
- Features on the TypeScript and React frontend of the Mollie Developer Portal, starting in your first three months.
- Your first Golang automations early on, while you shadow cross-team discovery sessions.
- Production ready developer automations in Go that interface with platform systems.
- ADRs for emerging developer tools.
- Golden paths, built together with platform teams across Risk, Security and EDA.
- Developer-facing AI tooling, including Greptile, AI evaluation harnesses and AI marketplace features, driving next year's roadmap initiatives.
- New libraries and tooling you incubate, then hand over smoothly to the designated platform teams once they mature.
What you'll bring
- Demonstrated experience building backend automations or services in Golang, with solid proficiency in the language.
- Practical web development skills in TypeScript and React, so you can build and maintain interfaces in the Mollie Developer Portal.
- A strong automation mindset, with a drive to abstract platform complexity and remove repetitive friction for engineers.
- Foundational working knowledge of CI/CD pipelines, Kubernetes, Docker and Terraform. The work is infrastructure-adjacent: you create abstractions rather than manage cloud infrastructure.
- A high level understanding of systems design and experience authoring ADRs.
- Comfort with ambiguity and flexible roadmaps, and the ability to work with diverse cross-functional stakeholders.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of
Location: Almaty, Kazakhstan
Workplace: hybrid
At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions.
This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk.
Key Responsibilities
Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel
Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage
Surface growth opportunities — dig into data to find product directions worth betting on
Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after
Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions
Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health
Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data
Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built
Skills, Knowledge and Expertise
3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers
Strong statistical foundation: A/B testing, causal inference, time series
Advanced SQL — comfortable writing and optimizing complex queries across large datasets
Python proficiency — pandas, numpy, and the rest of the standard data stack
Experience with BI and visualization tools: Redash, Tableau, or similar
Structured thinking and a product mindset — you balance analytical rigor with business pragmatism
Bonus: background in fintech, lending, or marketplace products at scale
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Kazakhstan
Workplace: hybrid
At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions.
This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk.
Key Responsibilities
Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel
Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage
Surface growth opportunities — dig into data to find product directions worth betting on
Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after
Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions
Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health
Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data
Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built
Skills, Knowledge and Expertise
3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers
Strong statistical foundation: A/B testing, causal inference, time series
Advanced SQL — comfortable writing and optimizing complex queries across large datasets
Python proficiency — pandas, numpy, and the rest of the standard data stack
Experience with BI and visualization tools: Redash, Tableau, or similar
Structured thinking and a product mindset — you balance analytical rigor with business pragmatism
Bonus: background in fintech, lending, or marketplace products at scale
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Revenue Strategy & Operations partner for Australia and New Zealand, one of our most established markets in Asia-Pacific, you'll work with our ANZ sales leadership to plan and run the business, from the market's largest enterprises and government agencies to its fastest-growing technology companies.
You will be the trusted advisor to our sales leaders on how the business is planned and run: where we invest, how we cover the market, and how we read performance in a consumption business, while building the operational foundations to scale. Much of the work you will do yourself, hands-on.
This role suits a structured thinker who is comfortable with ambiguity: you will often start from an open question, turn it into a clear recommendation, and get leaders who don't report to you aligned behind it.
You'll work closely with Strategy & Operations peers in Singapore, Japan, Korea and India, with global Revenue Operations and Finance, and you'll use Claude every day to do the work of a much larger team.
This is a senior individual contributor role. You'll report to the head of Revenue Strategy & Operations for Asia-Pacific, who is also based in Sydney, work day to day alongside our sales leaders and team, and spend regular time with customers and colleagues across Australia and New Zealand.
Responsibilities
Go-to-Market Strategy
Lead annual and quarterly go-to-market planning for Australia and New Zealand with sales leadership and Finance: set targets, territories and sales capacity, and own the trade-offs behind them.
Set how we segment the market and design territories across enterprise, public sector, digital natives and startups, and keep books balanced as the team grows.
Align leadership on coverage and investment (which industries and accounts get named sellers, what we cover through partners and self-serve), and revisit the call as the business grows.
Shape how we go to market with cloud marketplaces, systems integrators and resellers (co-selling, partner pipeline and joint planning), alongside our partnerships team.
Give sales leadership an independent read of the business (consumption, pipeline and performance by segment), with the risks, the opportunities and a recommended course of action, early enough to act on.
Rhythm of the Business & Regional Leadership
Own the operating rhythm for Australia and New Zealand (weekly forecast and pipeline reviews, monthly and quarterly business reviews), and make it the place where decisions get made, not where reports get read.
Represent the market with Revenue Operations, Sales Enablement, Finance, Marketing and Partnerships; keep its plans aligned with Asia-Pacific and the company, and bring back what works elsewhere.
Advise ANZ and Asia-Pacific leadership through planning sessions, performance reviews and leadership updates. Own the narrative, not just the numbers.
Influence without authority: bring structure to ambiguous problems, build the case, and drive decisions across teams you don't manage.
Operations & Global Programs
Own the market's commercial governance (account and territory decisions, rules of engagement, planning inputs, data standards), working through our global Revenue Operations team, who own the CRM and sales systems.
Land global programs, processes and tools in Australia and New Zealand, and be the market's voice back to headquarters when something needs to change.
Keep the commercial engine running smoothly across the long, multi-stakeholder sales cycles typical of enterprise and government buyers.
You may be a good fit if you have
Required qualifications
8-12 years of experience in B2B SaaS, cloud or enterprise software, including several years leading sales strategy, revenue operations or commercial go-to-market work as the advisor to a sales leader, ideally in Australia or New Zealand
Structured thinking: a track record of taking ambiguous, open-ended problems and turning them into options, a recommendation and a decision
Analytical depth: you can get from raw data to a recommendation yourself, and you know which three numbers a leader needs to see
You have owned annual planning, territory design, quota setting and business reviews for enterprise sales teams
Hands-on with Salesforce and data (reports, dashboards and your own analysis); you use the systems yourself rather than administer them
Presence and judgement with senior sales leadership and C-level stakeholders, including the confidence to give an unwelcome recommendation, and a record of getting decisions made across teams you don't manage
Comfortable operating in ambiguity and at pace; you can build the process while running it
A record of advising regional leadership on go-to-market strategy and getting the organization behind it
Based in Sydney
Strong candidates may also have
Experience in a consumption or usage-priced business (cloud infrastructure, data or AI platforms): planning and forecasting on usage, not bookings alone
Management consulting experience (strategy or operations work), ideally combined with time in an operating role
A track record of scaling sales organizations through 3x+ growth periods in B2B software
Go-to-market experience with the Australian public sector (federal and state), or with partners and cloud marketplaces in Australia and New Zealand
Experience in Chief of Staff or Business Operations roles supporting regional leadership
You already use AI tools hands-on in your own work
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Lorsque l'on vous dit Deliveroo, vous imaginez sans doute d'abord les bons petits plats livrés chez vous en moins d'une demi-heure. Plutôt sympa non ? Mais c'est en coulisses que l'histoire est la plus intéressante. Nous opérons désormais à travers le monde et travaillons avec plus de 176 000 restaurants partenaires et commerces en tous genres en France. Nous collaborons avec des milliers de livreurs et de livreuses partenaires pour le plus grand bonheur de nos millions de personnes clientes.
Nous recherchons un·e Assistant·e Chef de Projet Marketing Merchant en alternance pour rejoindre notre équipe Marketing à Paris, pour une durée de 12 mois. Aux côtés de l'équipe Merchant, vous contribuerez au développement de la croissance de nos partenaires, au déploiement de nos campagnes nationales 360° et en accompagnerez des projets à fort impact sur l'acquisition, la rétention et la fidélisation de nos restaurants partenaires.
Descriptif du poste :
En tant qu’Apprenti(e) dans l’équipe Marketing Merchant Restaurant, vous travaillerez au quotidien avec l'équipe marketing chargée de mettre en avant toute la sélection de restaurants et de partenaires de Deliveroo. Vous serez également amené(e) à
interagir régulièrement avec les autres départements marketing
tels que l’équipe média, l’équipe créative, le CRM ainsi qu’avec l’
équipe commerciale.
Vos missions consisteront à:
Mettre en avant sur l’application les restaurants et partenaires disponibles sur l’app.
Soutenir l’équipe commerciale dans la création et l’exécution de plans marketing destinés à mettre en avant les partenaires présents sur Deliveroo.
Collaborer étroitement avec l'équipe commerciale et les équipes marketing transversales (marque, réseaux sociaux, CRM et influenceurs) pour développer et exécuter des plans partenaires basés sur les priorités commerciales (par exemple, objectifs régionaux, accords d'exclusivité, renégociations).
Préparer des présentations et des supports pour appuyer les discussions de l'équipe commerciale avec les partenaires, en veillant à l'alignement et à la clarté.
Contribuer à l’exécution des points forts des partenaires en collaboration avec le CRM et le Commercial (communications mensuelles d'exclusivité / bannières dédiées sur l’application / notifications push...).
Gérer le budget alloué pour le plan de chaque partenaire, en optimisant les ressources locales pour obtenir un impact maximal.
Analyser l’impact de nos campagnes pour en tirer des recommandations pour les équipes commerciales
Cette alternance vous permettra d'appréhender de nombreux sujets marketing (création de campagne, analyse, sensibilité client) et vous permettra d'acquérir une bonne connaissance des enjeux marketing et de la gestion de projets complexes grâce à la collaboration transverse que vous aurez avec les autres pôles.
Ce qui vous permettra de réussir
Vous préparez un diplôme de niveau Bac+4 ou Bac+5 en école de commerce, université ou équivalent, avec une spécialisation en marketing, communication ou digital et recherchez une alternance d'une durée d'un an à partir de Décembre 2026 / Janvier 2027.
Vous Vous Reconnaissez Dans Les Points Suivants
Vous êtes organisé·e, rigoureux·se et savez gérer plusieurs projets en parallèle en respectant les délais
Vous avez une excellente communication écrite et orale en français ainsi qu'un bon niveau d'anglais.
Vous êtes à l'aise avec les chiffres et aimez analyser les performances pour en tirer des recommandations.
Vous appréciez le travail en équipe et la coordination de nombreux interlocuteurs.
Vous êtes curieux·se, proactif·ve et souhaitez évoluer dans un environnement dynamique et en forte croissance.
Voici un
lien
avec de la documentation pour vous préparer aux entretiens.
Nous offrons un environnement de travail dynamique et stimulant, où vous aurez l'opportunité de développer vos compétences et de contribuer activement à notre mission. Rejoignez notre équipe exceptionnelle dès maintenant et faites partie de cette aventure passionnante !
La vie chez Deliveroo :
Notre équipe est en forte croissance, notre impact très important, et nous cherchons à répondre aux questions les plus stimulantes du moment. Nous progressons rapidement, nous explorons toujours de nouvelles idées et nous sommes très transparents quant aux décisions que nous prenons et à ce qui motive nos choix.
Il y a tellement de questions que nous souhaitons résoudre, et encore plus que nous n'avons pas encore rencontrées. Comment les données et la technologie peuvent-elles aider les restaurants à développer leur activité à mesure que les habitudes des consommateurs évoluent ? Comment pouvons-nous prédire ce qu'une personne souhaitera pour dîner avant même que l'idée ne lui vienne à l'esprit ? Chez Deliveroo, ces questions ne sont que quelques-uns des défis ambitieux auxquels nous nous efforçons de répondre – et il n'y a aucun projet qui ne peut pas devenir le vôtre. Aucune solution n'appartient à une équipe en particulier, ce qui vous ouvre d'extraordinaires possibilités en termes de développement et d'impact personnel.
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
УдалённоStrong judgment about where to spend your time across a territory spanning multiple countries and several time zones
УдалённоStrong judgment about where to spend your time across a territory spanning two countries and several time zones; Remote, APAC
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
seniorBerlin, Germany; Helsinki, Finland
seniorDubai, United Arab Emirates; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
headLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Milan
ГибридseniorAlmaty, Kazakhstan
ГибридseniorKazakhstan
Sydney, Australia
Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief