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Location: Efkarpia, Greece ALUMIL is seeking a dedicated IT Support Engineer to join our dynamic IT department. In this role, you will be responsible for delivering high-quality technical support, ensuring optimal performance of hardware, software, and network systems within our organization. You will interact directly with end-users to troubleshoot and resolve technical issues efficiently, while collaborating with team members to maintain and enhance our IT infrastructure. Key Responsibilities: Provide timely first-level IT support to users, addressing hardware, software, and network problems. Diagnose, troubleshoot, and resolve technical issues to minimize downtime. Install, configure, and maintain operating systems and business applications. Maintain accurate documentation of support activities and inventory of IT assets. Assist in the implementation of IT projects and upgrades. Train and guide users on IT policies and procedures. Monitor IT infrastructure performance and recommend improvements. Requirements Bachelor’s degree in Computer Science, Information Technology or related field. 2-3 years of proven experience in IT support or a similar role. Strong knowledge of computer hardware, software, and networking fundamentals. Experience with Windows operating systems and common office software. Excellent problem-solving and analytical skills. Effective communication skills with the ability to explain technical information clearly. Team player with the ability to work independently when needed. Fluent in English, both spoken and written. Relevant IT certifications (e.g., CompTIA A+, Microsoft certifications) are advantageous. Benefits Provision of private life & health insurance Annual performance bonus Work equipment & tools Annual customized training plan About us At ALUMIL we are building excellence every day. Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work). ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.

Location: Newark, NJ; Greater New York City Area Workplace: hybrid Role Overview: We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences. You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants. This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter. Why join us: Build a major new product line with meaningful ownership and influence from day one. Help shape technology that empowers independent restaurant operators and small businesses. Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence. Competitive compensation, strong benefits, and significant opportunities for growth and impact. What You’ll Do: Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration. Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs. Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences. Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision. Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives. Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption. Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation. Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes. Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization. What We’re Looking For: 5+ years of Product Management experience building and scaling SaaS products. 2+ years of experience leading mobile features and experiences. Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity. Exceptional product discovery, prioritization, and problem-solving skills. Proven ability to simplify complex workflows into elegant, intuitive user experiences. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment. Comfortable operating in a fast-paced, iterative environment with high ownership and accountability. Ability to work hybrid from an NRS office three days per week. Bonus Experience in the POS space. Familiarity with ordering, payments, inventory management, or loyalty. More Benefits: An exciting and challenging job with talented people around. Referral program – get rewarded for helping us grow the team with talented people. Health, Dental, Vision, & 401k. PTO – including vacation, sick leave, and holidays. Commuter Benefits Program. Short and Long Term Disability. Flexible working arrangements. Tuition Reimbursement Program, and more. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity Our mission is to drive user growth and engagement across global markets by building a scalable growth platform — the shared campaign engine, task and incentive systems, loyalty programs, and ToB operational tooling that power growth for every business line at OKX — and by unlocking acquisition through diversified channels including SEO, ASO, affiliate, referral, and paid. As the Growth Platform Product Lead, you will own the product vision and roadmap for our growth middle-platform, lead a team of product managers, and act as the central partner to business, channel, and regional stakeholders who rely on the platform to hit their growth targets. This is a leadership role for someone who has built growth infrastructure at scale and knows how to turn a fragmented set of campaign tools into a unified, self-serve growth system. What You’ll Be Doing Own the Growth Platform Strategy Define the multi-year vision and roadmap for the growth middle-platform: campaign engine, task/mission system, rewards and incentive infrastructure, loyalty and tiering, user segmentation and targeting, and the ToB configuration and analytics layer that operators use daily. Set platform standards for reusability, configurability, and time-to-launch so that new growth activities can be shipped by business teams without bespoke engineering. Balance platform investment against business-line requests, and make clear, well-communicated prioritization calls. Build the Platform Lead the design and delivery of ToC growth products (campaigns, tasks, mega sales, loyalty) and the ToB capabilities behind them (campaign configuration, rules engine, budget and risk controls, reporting). Drive experimentation infrastructure and growth analytics so that every campaign is measurable, comparable, and optimizable. Leverage AI tools and automation to shorten experimentation cycles, surface insights faster, and scale growth operations with fewer manual touchpoints. Enable Channel Growth Partner with channel owners across SEO, ASO, referral, affiliate, and paid to translate channel-specific funnel needs into platform capabilities. Identify high-leverage channel opportunities and build the platform features that amplify channel performance across markets. Manage Stakeholders Across the Organization Serve as the single point of accountability for the growth platform with Trading, Listing, Paid Ads, Content, Affiliate, Referral, regional growth teams, and risk/compliance. Establish intake, prioritization, and governance processes that keep dozens of concurrent stakeholders aligned and informed. Influence senior leadership on platform investment, trade-offs, and sequencing; resolve conflicts between business urgency and platform integrity. Lead and Grow the Team Manage, coach, and develop a team of product managers; set clear goals, review work quality, and build a high-performance culture. Raise the bar on PM craft across the team: problem framing, data literacy, spec quality, and cross-functional execution. What We Look For In You 5+ years of product management experience , including 2+ years managing product managers and owning a multi-quarter roadmap. Deep growth middle-platform experience : you have designed and shipped a campaign engine, task/mission system, incentive or rewards platform, loyalty program, or comparable shared growth infrastructure that served multiple business lines. Proven platform thinking : track record of consolidating scattered, one-off growth tools into a reusable, configurable, self-serve system, and of measuring the efficiency gains that resulted. Exceptional stakeholder management : demonstrated ability to run intake and prioritization across many competing internal customers, manage up to executive leadership, and hold the line on platform trade-offs without losing partner trust. Strong data and analytics fluency : comfortable defining campaign and platform metrics, reading experiment results, and using data to settle prioritization debates. Large-scale delivery : experience navigating complex cross-team dependencies in a fast-moving, global organization. High learning velocity : able to rapidly internalize new domains — crypto, regional markets, new channels — and connect product, data, and market signals into actionable strategy. Nice-To-Haves Experience in crypto, fintech, or other regulated consumer products where growth mechanics must satisfy risk and compliance constraints. Hands-on experience with SEO and/or ASO strategy, including keyword optimization, app store listing optimization, and organic growth levers. Experience building ToB operational platforms or internal tooling used by non-technical operators at scale. Experience applying AI/LLM tooling to growth operations, analytics, or PM workflows. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity Our mission is to drive user growth and engagement across global markets by building a scalable growth platform — the shared campaign engine, task and incentive systems, loyalty programs, and ToB operational tooling that power growth for every business line at OKX — and by unlocking acquisition through diversified channels including SEO, ASO, affiliate, referral, and paid. As the Growth Platform Product Lead, you will own the product vision and roadmap for our growth middle-platform, lead a team of product managers, and act as the central partner to business, channel, and regional stakeholders who rely on the platform to hit their growth targets. This is a leadership role for someone who has built growth infrastructure at scale and knows how to turn a fragmented set of campaign tools into a unified, self-serve growth system. What You’ll Be Doing Own the Growth Platform Strategy Define the multi-year vision and roadmap for the growth middle-platform: campaign engine, task/mission system, rewards and incentive infrastructure, loyalty and tiering, user segmentation and targeting, and the ToB configuration and analytics layer that operators use daily. Set platform standards for reusability, configurability, and time-to-launch so that new growth activities can be shipped by business teams without bespoke engineering. Balance platform investment against business-line requests, and make clear, well-communicated prioritization calls. Build the Platform Lead the design and delivery of ToC growth products (campaigns, tasks, mega sales, loyalty) and the ToB capabilities behind them (campaign configuration, rules engine, budget and risk controls, reporting). Drive experimentation infrastructure and growth analytics so that every campaign is measurable, comparable, and optimizable. Leverage AI tools and automation to shorten experimentation cycles, surface insights faster, and scale growth operations with fewer manual touchpoints. Enable Channel Growth Partner with channel owners across SEO, ASO, referral, affiliate, and paid to translate channel-specific funnel needs into platform capabilities. Identify high-leverage channel opportunities and build the platform features that amplify channel performance across markets. Manage Stakeholders Across the Organization Serve as the single point of accountability for the growth platform with Trading, Listing, Paid Ads, Content, Affiliate, Referral, regional growth teams, and risk/compliance. Establish intake, prioritization, and governance processes that keep dozens of concurrent stakeholders aligned and informed. Influence senior leadership on platform investment, trade-offs, and sequencing; resolve conflicts between business urgency and platform integrity. Lead and Grow the Team Manage, coach, and develop a team of product managers; set clear goals, review work quality, and build a high-performance culture. Raise the bar on PM craft across the team: problem framing, data literacy, spec quality, and cross-functional execution. What We Look For In You 5+ years of product management experience , including 2+ years managing product managers and owning a multi-quarter roadmap. Deep growth middle-platform experience : you have designed and shipped a campaign engine, task/mission system, incentive or rewards platform, loyalty program, or comparable shared growth infrastructure that served multiple business lines. Proven platform thinking : track record of consolidating scattered, one-off growth tools into a reusable, configurable, self-serve system, and of measuring the efficiency gains that resulted. Exceptional stakeholder management : demonstrated ability to run intake and prioritization across many competing internal customers, manage up to executive leadership, and hold the line on platform trade-offs without losing partner trust. Strong data and analytics fluency : comfortable defining campaign and platform metrics, reading experiment results, and using data to settle prioritization debates. Large-scale delivery : experience navigating complex cross-team dependencies in a fast-moving, global organization. High learning velocity : able to rapidly internalize new domains — crypto, regional markets, new channels — and connect product, data, and market signals into actionable strategy. Nice-To-Haves Experience in crypto, fintech, or other regulated consumer products where growth mechanics must satisfy risk and compliance constraints. Hands-on experience with SEO and/or ASO strategy, including keyword optimization, app store listing optimization, and organic growth levers. Experience building ToB operational platforms or internal tooling used by non-technical operators at scale. Experience applying AI/LLM tooling to growth operations, analytics, or PM workflows. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Tickmill is looking to hire a Business Development Manager who will support the Company in expanding its business operations for multi-asset products in the Turkey region. This role involves prospecting, pitching, negotiating, and managing the onboarding of new affiliates, ensuring they are successfully integrated into the company’s partnership structure. About Tickmill Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 professionals across offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from around the world, are the backbone of the company. Their dedication enables us to remain among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and strong opportunities for professional growth. What the role looks like? As a Business Development Manager, you will play a key role in expanding the company’s international partnerships and strengthening its presence across Turkish‑speaking and regional markets. This position focuses on strategic relationship development, B2B partnerships, and commercial growth in international environments. You will have the opportunity to: Develop and execute strategic outreach initiatives via direct communication, LinkedIn, email, and industry events to engage prospective partners globally. Build, manage, and optimize a structured partnership pipeline, ensuring timely follow-ups and conversion of qualified leads into long-term business relationships. Develop and maintain a network of partners, including regional representatives, affiliates, and institutional counterparties, in jurisdictions where the company operates in accordance with applicable regulations. Establish and maintain relationships with high-value partners and stakeholders at an international level. Present the company’s value proposition to prospective partners, negotiate commercial terms, and manage the full lifecycle of partnership development. Oversee onboarding processes for new partners, including agreement coordination and alignment with internal teams. Collaborate closely with internal departments to ensure smooth partner integration and ongoing relationship management. Monitor market developments, competitor activity, and industry trends to identify new partnership opportunities. Track and report KPIs such as partner acquisition, engagement metrics, and overall partnership performance. What you will need: Minimum 3 years of experience in Sales, Business Development, or Partnerships within financial services or a related industry. Strong understanding of partnership models, B2B acquisition channels, and commercial relationship management. Proven ability to develop and close partnership deals in fast-paced, competitive environments. Excellent analytical, organizational, and negotiation skills. Fluency in Turkish and English (written and spoken). University degree. Experience working with CRM tools (e.g., HubSpot, Salesforce) for pipeline and performance management. Ability to identify and pursue new business opportunities aligned with the company’s international growth strategy. Willingness to travel and attend industry events when required. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. Opportunities to learn and grow through our Employee Training & Development Program. Birthday and Loyalty benefits. Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: United States At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Board-Certified Neurologist to join our A-team (remote). As Sr. Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in Neurology is a requirement for this position. In this role your key tasks will include: Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted. Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events Assist clinical data management with MedDRA and WHO coding in assigned trials Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR) Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC) Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested. Provide 24/7 urgent medical support for medical and safety advice if required Training of project teams on medical aspects of the trial and therapeutic training as required Review of Protocol Deviations Identify study risks and provide input to the Risk plan Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies) Attends and may need to present at major therapeutic conferences and drug development conferences Assure good communication and relationships with (future) clients Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses Requirements To be successful you will possess: MD degree Must be Board-Certified Neurologist Experience as Neurologist with Alzheimer's disease and Parkinson's disease, other neurology and psychiatry experience are key assets Minimum 7-9 years of relevant work experience with solid Neurology expertise Good knowledge of GxP Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Ability to work in a fast-paced challenging environment of a growing company Administrative excellence Proficiency with various computer applications such as Word, Excel, and PowerPoint required Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via ADP and internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-DE #LI-Remote

Location: Los Angeles, United States; Remote USA Workplace: remote ABOUT YOU We are looking for a Director of Marketing who is a sharp strategic storyteller and a hands-on operator to join our Advertising & Rewards division. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own positioning and go-to-market at the intersection of several high-growth opportunities: a B2B advertising business, a B2C rewards app, a zero-party data and rewards platform, an on-chain identity and attribution layer, and a major strategic brand initiative. Strong narrative development, messaging, and launch GTM skills are essential, along with experience turning complex, multi-product technology into clear, compelling stories for very different audiences — game developers, app marketers, and brand advertisers. The ability to build go-to-market from the ground up, owning positioning and enablement end to end, will be key to your success in this role. If you’re passionate about crafting stories that make emerging technology click for buyers and love helping game developers and brands connect with players through advertising and rewards, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com . Responsibilities Strategic Leadership & Portfolio GTM Co-develop and operationalize an integrated go-to-market strategy across the Advertising & Rewards portfolio, supporting Xsolla Ads, Rewards, Xsolla Choice, and Xsolla ID+ and Backpack. Translate strategic direction into positioning, messaging, launch roadmaps, and measurable GTM outcomes for each product and initiative. Act as the connective tissue between strategy and execution, ensuring high-quality delivery across every workstream. Provide thought leadership on narrative development, competitive positioning, and content strategy as the portfolio and brand initiative scale. Contribute to future marketing team design as the division builds out brand and agency sales. Brand & Agency Sales Growth Build the new narrative, messaging, and marketing plan required to support Xsolla Ads’ expansion into brand and agency sales. Partner with the Currency team on the company’s strategic brand initiative, helping define and roll out Xsolla’s new positioning. Build the messaging foundation and sales enablement that the emerging brand sales team will carry to market. Translate the new brand positioning into a consistent story across products, sales, and external communications. Messaging & Cross-Product Narrative Own the cross-product narrative that ties the portfolio into one coherent story across Choice, ID+ and Backpack, Rewards, and Ads. Build core messaging frameworks, value propositions, and proof points for each audience, keeping them consistent across web, sales, PR, and events. Make complex and emerging concepts, including Web3, on-chain attribution, and zero-party data, legible and compelling to non-technical buyers. Sales Enablement & Content Translate positioning into the assets the field needs: decks, one-pagers, case studies, demand stories, web and landing-page copy, and event narratives. Equip BD and sales teams, including the advertiser outreach team and the new brand sales team, with the assets, talk tracks, and competitive positioning they need to win. Develop audience- and persona-specific demand stories for both gaming and non-gaming ICPs, with alignment and feedback from BD. Operational Excellence & Cross-Functional Leadership Own the marketing operating model across the portfolio, including campaign intake, prioritization, GTM documentation, and approvals. Maintain GTM calendars and a coordinated launch and event drumbeat across the year, and surface trends, risks, and optimization opportunities to the VP of Marketing. Partner across product, growth, design, BD, legal, finance, and central marketing to keep launches on-brand and on time. Coordinate with the central Xsolla marketing team to ensure division campaigns stay consistent with brand standards and broader GTM strategy. Qualifications & Skills Required 7–8 years of experience in marketing or GTM, with a proven track record of owning product launches and positioning end to end. Mastery of positioning, messaging, and narrative — able to turn complex, multi-product technology into a clear story for multiple audiences. Experience launching products across both B2B and B2C, and to multiple ICPs (developers, marketers, brand advertisers). Strong cross-functional leadership in a matrixed organization; comfortable being the bridge between product, sales, and marketing. Excellent written communication skills, with the ability to adapt voice across executive narratives, sales enablement, and customer-facing copy. Comfort with emerging and technical categories — Web3 and on-chain, identity and zero-party data, ad tech, and loyalty — and the ability to make them legible to non-technical buyers. Highly organized and self-directed — able to manage multiple concurrent launches without things falling through the cracks. Collaborative team player comfortable interfacing with product, creative, growth, BD, and sales stakeholders. Preferred Experience in gaming or games-adjacent industries. Background in ad tech, programmatic, or loyalty and rewards. Web3, crypto, or identity and privacy marketing experience. Experience standing up sales enablement for a new or newly formed sales team. Background in B2B SaaS GTM strategy. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Director of Marketing position, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data, including unreleased product roadmaps, brand strategy, and partner information Managing marketing budgets and agency/vendor spend Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE This role owns the partnerships behind how we reward Wealthsimple clients for their everyday spend and deepen their relationship with us. You'll own our perks and rewards ecosystem end to end: credit card partnerships, Milestone Rewards, Wealthsimple Offers, and the credit card cashback marketplace. The job is to turn these programs into a reason clients bring more of their financial lives to us, measured in adoption, consolidation, and engagement. You'll source, negotiate, and launch partnerships with some of the biggest brands in the country, and you'll build a lot of it from scratch. This is a builder's seat for someone who's done perks and rewards before and wants to own the function end to end. IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO: - Own credit card partnerships end to end: source, negotiate, and land partner-funded, card-native perks with national, household-name brands. - Grow Wealthsimple Offers and the credit card cashback marketplace: build the roster across our top spend categories (travel, telecom, insurance, entertainment, grocery, transportation) and drive client adoption and redemption. - Own Milestone Rewards: shape the mechanics and partner mix, and make the calls on when to revamp, expand, or retire. - Lead commercial negotiations from first outreach to signed terms, landing economics that work for both our clients and the business. - Turn card and marketplace data into a pipeline: find where the spend, the frequency, and the client value actually are, then go win those partners. - Partner cross-functionally with Growth, PMM, Brand, Product, and data to launch, measure, and scale each program. - Own the targets: offers live, unique clients engaging, redemption rates, and perks live per quarter, all tied to adoption, consolidation, and engagement. SKILLS YOU'LL BRING: - 7-10 years of relevant experience in consulting, partnerships, and/or product-adjacent roles in banking or customer-focused industries. - Perks and rewards experience. You've built or run a perks, rewards, or loyalty program before. This is the core of the role and we're looking for someone who's lived it, not read about it. - Negotiation and commercial ownership. A master negotiator with a track record of driving commercial outcomes, hitting targets, and turning partnerships into value. - Strong analytical and commercial skills, with the ability to assess trade-offs, economics, and scalability, and real comfort in spend and redemption data. - Strategic partnership execution. Demonstrated experience developing and executing partnerships that require coordination across multiple stakeholders and functions. - A 0-to-1 operator. Experience launching, building, or scaling programs in a new market with a high degree of autonomy. - High urgency, strong ownership, and a bias for action. NICE TO HAVES: - Credit card, card-linked offer, interchange, or payments experience. If you've worked on card perks or a card-linked marketplace, we especially want to talk. - A loyalty pedigree: experience at a fintech, a financial institution, or a consumer brand with a serious loyalty program. - Hands-on data skills: SQL or a BI tool (Looker, Preset, Tableau, or similar) to interrogate spend and redemption yourself. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Riyadh Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for strategic-thinking, resourceful, and highly driven Enterprise Account Managers to join our Commercial team in Riyadh. Come and help us shape the future of Payments in the Kingdom! We are looking for top-tier payments talent to join our high-performance culture as we continue to scale after exponential growth in 2025, working with the biggest names in the region. As an Enterprise Account Manager, you are the business advisor and primary post-integration point of contact. You will act as a trusted advisor, helping our largest merchants navigate the complex global payments landscape. You must possess the ability to influence C-level stakeholders, the analytical rigor to perform deep dives into payment performance, and the resilience to turn difficult conversations into win-win partnerships. Candidates will be assessed against a specific set of criteria for each level (Mid & Senior) depending on their depth of payments experience and the competencies demonstrated throughout the interview process.   What you’ll be doing: - Driving Merchant ROI: Crafting and executing merchant-specific development plans that focus on tangible revenue generation and value-add. - Performance Optimization: Conducting deep-dive analyses of merchant payment data to increase acceptance rates, reduce false declines, and optimize the checkout flow. - Strategic Growth: Proactively identifying opportunities to upsell new products and features, increasing our "share of wallet" within each account. - Retention & Loyalty: Acting as the primary line of defense against churn by building high-touch, consultative relationships and resolving complex merchant pain points. - Commercial Negotiation: Navigating difficult conversations and handling pushback from sophisticated enterprise merchants with a focus on long-term partnership. - Cross-Functional Collaboration: Partnering with Sales, Integration, Legal, and Product teams to ensure an outstanding, seamless merchant experience. - Market Advocacy: Acting as the voice of our product and an ambassador of our brand, providing expertise and guidance on global payment strategies.   About you: - Experience: At least 4 years of experience in a B2B Enterprise Account Management or Relationship Management role within a payments or digital first business! - Payments Expertise: Strong knowledge of e-commerce, payment technologies, and major future trends in the financial ecosystem. - Commercial Acumen: Proven ability to hit financial targets, reduce churn, and drive expansion revenue (upselling/cross-selling). - Resilience: Experience handling high-pressure situations and pushback from difficult or demanding enterprise stakeholders. - Analytical Mindset: Comfortable using data to tell a story; you can turn complex transaction data into actionable recommendations for a merchant. - Adaptability: You thrive in a fast-paced, entrepreneurial environment and can manage multiple priorities without losing focus on performance. - Communication: Exceptional English communication skills (Arabic is a plus), with the ability to influence at all levels of an external organization. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France Chief of Staff — Office of the CEO Location: Dubai, UAE (with regular travel to London & Courchevel) Reporting to: Chief Executive Officer Level: C-Suite / Executive Leadership About the Role We are seeking an exceptional Chief of Staff to serve as the CEO's most trusted right hand — a strategic, discreet, and highly capable executive who will oversee and integrate the full ecosystem of the CEO's personal and operational affairs. This is not a traditional administrative role; it is a C-suite level position requiring the judgment, gravitas, and operational command of someone capable of running a multi-domain enterprise on the principal's behalf. The successful candidate will act as the central point of coordination and accountability across the CEO's private residences, personal staff, yacht operations, personal finance office, and property portfolio — ensuring every function operates seamlessly, securely, and to the highest standard. Key Responsibilities 1. Estate & Household Management Oversee full operations of three private residences: Dubai, London, and Courchevel Manage household budgets, staffing, maintenance schedules, and standards of service across all properties Ensure consistency of service levels and protocols whether the CEO is in residence or traveling Coordinate seasonal transitions, property opening/closing, and travel logistics between homes 2. Personal Team & Staff Leadership Directly manage the CEO's personal staff across all locations (household managers, personal assistants, drivers, security, and household teams) Recruit, onboard, and performance-manage senior personal staff Establish clear reporting lines, SOPs, and accountability structures across the personal office 3. Yacht Operations Oversight Provide executive oversight of yacht management, including crew HR matters, vessel readiness, itineraries, and owner's requirements Liaise with captains, management companies, and crew agencies to ensure operational and service excellence Act as the CEO's representative on all yacht-related decisions requiring principal-level authority 4. Personal Finance Team Management Oversee the CEO's personal finance office, ensuring accurate financial reporting, budgeting, and expense governance across all personal entities and properties Coordinate with family office advisors, private bankers, and accountants Ensure robust controls, confidentiality, and compliance across all personal financial matters 5. Property Renovation & Capital Projects Manage renovation and capital improvement projects across the property portfolio, from planning through execution Oversee contractors, designers, architects, and project budgets to ensure projects are delivered on time, on budget, and to specification Act as the CEO's representative in all major renovation decisions 6. Strategic & Executive Support Serve as a trusted advisor to the CEO, translating vision into coordinated execution across all personal domains Prioritize competing demands across households, teams, and geographies, exercising sound judgment on the CEO's behalf Represent the CEO in meetings and decisions where direct principal involvement is not required Maintain absolute discretion and confidentiality regarding all personal, financial, and family matters Requirements Experience 10+ years in a senior Chief of Staff, Estate Director, Family Office, or General Manager role serving UHNW individuals, family offices, or private principals Demonstrated experience managing multi-property households across international locations Prior exposure to yacht operations, personal finance/family office structures, and capital/renovation projects is essential Track record of managing and leading multidisciplinary teams at a senior level Skills & Attributes Executive presence and the ability to operate at CEO/principal level with total discretion Exceptional organisational and multi-tasking ability across complex, geographically dispersed operations Strong financial acumen and comfort overseeing budgets, reporting, and cost control Outstanding people leadership — able to manage diverse teams (household, marine, financial, project) with authority and empathy Impeccable judgment, loyalty, and integrity; unquestionable trustworthiness with sensitive/confidential information Fluency in English required; additional languages (French, Arabic) an advantage given the London/Courchevel/Dubai footprint Willingness and flexibility to travel extensively and be on-call for principal needs Education Bachelor's degree required; MBA or equivalent executive education strongly preferred Benefits A high-trust, high-impact executive role at the center of a sophisticated private office Competitive executive-level compensation package, commensurate with experience Housing/travel allowances as applicable given multi-location responsibilities Direct access to and partnership with the CEO How to Apply Interested candidates should submit a comprehensive CV along with a cover letter outlining relevant experience managing multi-property, multi-domain private offices via our official careers portal: 🔗 ahsgroupcareers.com Alternatively, candidates may apply directly through our listing on Workable . This is a highly sensitive, principal-facing position. Only candidates with verifiable experience in comparable UHNW/family office environments will be considered. All applications will be treated with the strictest confidentiality.

Location: Belgrade, Serbia; Prague, Czechia; Warsaw, Poland; Bratislava, Slovakia; Budapest, Hungary The Feasibility Manager (FM) produces and oversees recommendations for country and site selection strategies, as well as enrolment projections and subject recruitment strategies within the Global Study Start-Up and Site Intelligence department. This position assures the integrity and proper interpretation of used data sources and the resulting strategy provided in feasibility proposals and reports. The FM supports Business Development (BD) and the Allucent Centers of Expertise (ACEs) . The ACEs are designed, structured, and resourced to deliver comprehensive trial and regulatory strategy; effective patient-focused recruitment plans; and solutions that meet specific needs. The Global Feasibility Manager will play a key role in supporting our ACE heads in winning new business by understanding protocol’s expectations, the mechanism of action of the drug and analysing data to provide strategic feasibility recommendations. This position reports to the GSSU, Site & Patient Engagement department. Key Responsibilities: Provide input to proposals and business development to help build project assumptions, budget, and timelines (including overall recommendations on the countries, number of sites and projected number of patients). Identify and present regions where the disease is prominent to create an initial country pool to be further refined based on corporate experience, operational capabilities, medical input, and other feasibility considerations Identify the incidence and prevalence of the disease / syndrome Analyze competing clinical trial landscape in order to assess study feasibility and identify barriers for enrollment. Access open source and proprietary databases to determine similar patient populations and or therapeutic classes of drugs under investigation. Determine whether the countries proposed have comparator drug access/reimbursement. As appropriate, prepare tabular displays of this information for evaluation by the feasibility stakeholder pool. Represent Allucent’s global or regional expertise by presenting our study footprint in the indication, which may include compiling corporate experience, and expertise in specific indication when needed. Present and explain feasibility analysis to BD/Clients (e.g. during bid defense meetings), including the process, recommendations and rationale. Maintain internal libraries and databases related to feasibility Assure the Feasibility function interfaces effectively with the ACEs and Business Development teams within Allucent Maintain current knowledge of guidelines and technologies appropriate for functioning in this capacity. Requirements Bachelor's Degree in a life sciences field is required. Masters Degree or Ph.D. in Healthcare or Biological Science is preferred. Minimum of 5 years of experience in drug development and/or clinical research; or equivalent combination of education, training, and experience. Demonstrable experience with analytics involving large datasets. Previous experience in pre-award feasibility may be a plus. Some travel for BD meetings attendance (15-20%) may be required. Skills Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Demonstrated knowledge of government/international databases, open-source databases or more proprietary databases (e.g., PubMed/Medline, ClinicalTrials.gov, Citeline) Ability to interpret data sources and translate information in clear and usable recommendations Demonstrated ability to form strong working relationships with other groups within the organization essential to high-level performance in this position Ability to work in a fast-paced challenging environment of a growing company Administrative excellence Proficiency with various computer applications such as Word, Excel, and PowerPoint required You are curious, like using systems, science-centric, and wish to consider a career change ? You have a strategic mindset and you are great at managing your time ? This opportunity may be the perfect fit for you. The successful candidate will receive the necessary trainings to grow in this role. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Belfast, Northern Ireland, Remote Workplace: remote Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Software Engineer on the ‘BrandX’ team, which is part of the wider ‘Order Engineering’ group. BrandX (Brand Experience) builds the tools restaurant brands and Olo's internal teams use to run their business on Olo. We own the Dashboard that brand operators log into every day, the internal Admin application, and the billing and invoicing systems that turn platform usage into invoices. We also own how brands sign in and manage their users, including SSO and two-factor authentication, and we are building Olo AI Assist, a natural-language assistant inside the Dashboard. The team is seven engineers spread across the US and Europe, and you'd be our first hire in Northern Ireland. Because the team sits between brands, Finance, and the rest of Order Engineering, the work is varied. One week you might be shipping a new Dashboard settings page, the next you're tracing a billing discrepancy across our finance integrations or teaching Olo AI Assist a new skill so a brand can update hours across hundreds of stores just by asking. You'll pair with senior engineers, review and ship code most days, and use Claude Code as a normal part of how you work. How you’ll make an impact Learn the BrandX domain and technology stack, and get to know the brands, Finance partners, and Order Engineering teams we work with. Own small-to-medium features end to end, from understanding the requirement to shipping it, with senior engineers available when you need them. Write code that meets our standards, and participate in code reviews as both author and reviewer. Build reliable and maintainable software, with test coverage that matches the risk of the change. Contribute to the team’s delivery pipeline, including test coverage, CI, and deployment practices. Use Claude Code and GitHub Copilot as your default way of building, and help the team push what these tools can do. Troubleshoot and debug production issues, learning how our systems fit together along the way. Participate in team ceremonies such as daily stand-ups and retrospectives, sharing updates and feedback. Take part in learning activities, including game days and training sessions, to build familiarity with Olo’s tools and processes. Join the on-call rotation, with responsibilities that grow as you learn the team’s systems. What will set you up for success Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 1 to 3 years of professional software engineering experience, or a strong portfolio of shipped projects. Working knowledge of C# and .NET, and comfort reading code you didn't write. Some experience building web UIs. We use React and TypeScript, but any modern framework is a fine starting point. Comfortable with SQL and relational data. A lot of our work is understanding how data moves between systems. You understand the difference between unit, integration, and end-to-end tests and when each one earns its place. AI coding agents are your default way of working. You use tools like Claude Code daily, you can explain the fundamentals underneath what they generate, and you're excited about a team that expects you to push them further. You ask questions early, write things down, and are comfortable working with colleagues in other time zones. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. Applicant Privacy Notice (United Kingdom)

Location: Minsk, Belarus As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a CRM Product Bonus Team Lead to join our CRM Team. Role overview As a CRM Product Bonus Team Lead, you’ll manage and optimize bonus and loyalty mechanics in Smartico, from setup and launch to ongoing performance. You’ll work closely with Product, Tech, and CRM teams to make sure mechanics, triggers, and rewards work smoothly. You’ll also track key performance metrics, identify opportunities for improvement, and maintain clear documentation of configurations and logic. Responsibilities Team Leadership: Lead and support the team, coordinate workloads, set priorities, and support team members’ professional development. Bonus & Loyalty Mechanics: Configure, launch, and manage product-integrated bonus and loyalty mechanics in Smartico, including tournaments, mini-games, gamification levels, and other engagement features. Loyalty Operations: Manage the full lifecycle of Smartico mechanics, ensuring triggers are configured correctly and rewards are delivered as expected. Cross-Functional Collaboration: Work closely with Product, Tech, and CRM teams to ensure smooth integration, accurate event tracking, and scalable mechanics. Performance Analysis: Monitor key metrics such as engagement, participation, redemption rates, retention, and LTV to identify opportunities for improvement. Optimization: Use data and performance insights to improve existing mechanics and their impact on customer engagement and retention. Documentation: Maintain clear documentation of Smartico configurations, logic, triggers, and payload requirements. Requirements Smartico Experience: Hands-on experience configuring and launching bonus mechanics, gamification, and loyalty features in Smartico is a must. Bonus & Gamification Expertise: Strong understanding of product-integrated bonus mechanics, bonus engines, and user engagement tools. Cross-Functional Collaboration: Proven experience working closely with Product, Tech, CRM, and BI teams. Analytical Skills: Ability to analyze performance metrics and use data to optimize bonus and gamification mechanics. Attention to Detail: Strong focus on accuracy, QA testing, and maintaining complex multi-trigger setups. Benefits Enjoy 5 health days to focus on your well-being. Take advantage of 25 paid calendar vacation days to explore, relax, and unwind. Get a $30 net per month sports compensation to stay active and healthy. Benefit from top-notch medical insurance for peace of mind. Indulge in a variety of snacks available in the office. Join us for exciting corporate events that foster team spirit and fun!

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward. - Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time. - Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to. - Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them. - Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA; Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - The Retail team on Agent Engineering supports some of the largest and most storied consumer brands in the world – including Gap, Wayfair, Sonos, and ADT. Together, we’re reinventing what commerce looks like in this new, AI-first era. Our customers rely on us to not only deliver novel experiences, but also host hundreds of millions of shopper and vendor interactions across web, app, phone, and in-store channels every year. - Our team supports our customers’ customers in the moments that matter – whether that's guiding a shopper to the right product during a limited drop or a Black Friday surge, locating a package that never arrived, or troubleshooting an appliance that stopped working. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty. - Our team supports our customers' customers in the moments that matter most, from product discovery and checkout to order tracking and troubleshooting. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty. - Every engineer on the Retail Team is a product-led thinker; every PM on Retail is also tinkering and developing tangible prototypes; and every strategist on Retail is capable of owning an agent end to end. As a part of this team, you'll set the standard on what it means to go beyond your role, and help build the groundwork for the retail industry in the future. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Abstracting complex commerce systems into packages: Modernize the sprawl of order management, fulfillment, returns, and warranty systems behind the large retailer ecosystem by creating scalable packages that optimize looking up and updating orders for customers – from Shopify storefronts to decades-old homegrown Order Management System (OMS) and claims platforms. - Shipping the full discovery-to-checkout lifecycle: Build personalized shopping flows that carry a shopper from a vague idea to a completed order. This includes everything from building a recommendation engine that combines transcript-aware planning, structured filters, and semantic and keyword search to payment and order placement. - Building production-grade agents at a truly global scale: Sierra’s retail agents serve some of the world’s largest global brands, handling traffic at unprecedented volumes during the busiest times of the year and across all geographic locales. You will be building at the frontier of enterprise applied AI. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the retail space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: Hybrid Employment type: Fixed-term contract ABOUT OPENAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence (AGI) benefits all of humanity. We push the boundaries of AI capabilities while prioritising safety, responsible use, and human needs. Our mission requires a team that represents a diversity of perspectives, voices, and experiences. ABOUT THE TEAM Like every team at OpenAI, the Marketing team contributes directly to our mission of responsible and widespread AI adoption. The EMEA B2B Marketing team translates global priorities into regionally relevant programmes that drive awareness, consideration, pipeline, adoption, and long-term customer trust. We partner closely with Sales and GTM, Product Marketing, Developer Marketing and Relations, Field and Executive Marketing, Content, Customer Marketing, Partner Marketing, Comms, Creative, Media, Marketing Operations, and regional leadership. ABOUT THE ROLE We are hiring an FTC B2B Influencer Marketing Lead, EMEA to build and scale OpenAI’s influencer marketing capability across knowledge workers (KW), business decision-makers (BDMs), and developer audiences. You will own the strategy and hands-on delivery across multiple European markets (working closely with in-market comms & marketing team), with the UK, France, and Germany as the first priorities. You will develop local creator networks, translate regional and global priorities into market-relevant programmes, and build a portfolio that balances sustained creator relationships with high-impact moments around products, campaigns, and events. This is a zero-to-one builder role as much as an ecosystem and operating-model role. You will create the capability from the ground up: building on the early foundations we have in place, you will be responsible for defining the strategy, securing internal alignment, building the creator and agency network, establishing the operating model, and proving what works before scaling it. You will work with existing agencies, identify and onboard new specialist partners where we have capability or market gaps, partner with PHD to amplify the strongest influencer content, and create the goals, processes, reporting, and success measures needed to run the programme with speed, quality, and accountability. You will partner closely with the B2C influencer lead to define and evolve the measurement framework. IN THIS ROLE, YOU WILL - Own the EMEA B2B influencer marketing strategy across KW, BDM, and developer audiences, setting clear audience, market, channel, investment, and outcome priorities. - Build a credible bench of developer creators, technical educators, open-source voices, AI builders, and community leaders across Europe, and design programmes that genuinely help developers learn, evaluate, and build. - Develop differentiated creator plans for the UK, France, and Germany, balancing regional consistency with local language, culture, platform behaviour, regulation, and audience expectations. - Source, evaluate, and build durable relationships with creators who have genuine authority with our priority audiences. Own outreach, briefing, negotiation, contracting, content development, activation, and relationship management. - Design curated creator programmes and high-value experiences that deepen relationships over time—such as briefings, product access, learning sessions, roundtables, community moments, and co-created formats—turning the strongest creators into long-term strategic partners rather than one-off campaign participants. - Build an always-on creator portfolio alongside launch, event, and campaign activations, choosing the right mix of tutorials, product demonstrations, thought leadership, executive content, social posts, newsletters, podcasts, video, and community formats. - Work with existing influencer and marketing agencies to raise the quality and pace of delivery. Identify capability gaps and lead the selection, onboarding, and management of new specialist agencies, including developer-native and market-specific partners. - Partner closely with our media agency to build paid amplification strategies for high-performing creator content, including audience targeting, usage rights, creator whitelisting where appropriate, testing, optimisation, and clear organic-versus-paid performance readouts. - Partner with our Performance Marketing and Growth teams to develop bespoke influencer content that drives measurable performance and business growth. - Operationalise the end-to-end influencer process across intake, creator discovery, due diligence, brand-safety review, scopes of work, contracting, approvals, disclosure and compliance, content calendars, asset management, localisation, paid rights, and post-campaign learning. - Set programme and campaign goals upfront. Build a measurement framework that connects creator activity to meaningful audience and business outcomes rather than relying on vanity metrics. - Define and report a balanced scorecard by audience and objective, including qualified reach, audience relevance, engagement quality, content completion and saves, traffic, product education, developer activation, adoption signals, and pipeline influence where measurement is appropriate. - Establish regular reporting and performance reviews with clear recommendations on which creators, formats, platforms, markets, and investments to scale, improve, or stop. - Manage budgets, agency scopes, creator fees, usage rights, and production investment, making disciplined trade-offs and improving efficiency over time. - Partner with Product Marketing, Developer Marketing and Relations, Comms, Creative, Legal, Privacy, Brand, Media, regional marketers, and GTM teams to ensure content is technically accurate, locally relevant, compliant, and useful to the audience. - Bring creator and community insight back into OpenAI, helping teams understand emerging voices, platform shifts, audience questions, content opportunities, and risks across the European influencer ecosystem. WHAT SUCCESS LOOKS LIKE - OpenAI has a strong, trusted network of B2B and developer creators across Europe, with meaningful depth in the UK, France, and Germany. - Priority creators progress from individual activations into sustained, mutually valuable partnerships, supported by curated programmes and experiences that increase trust, product understanding, and advocacy over time. - Developer influencer marketing becomes a repeatable growth and education channel, supported by a healthy pipeline of credible creators and technically valuable content. - Teams and agencies use a clear, efficient operating model with defined ownership, faster approvals, strong compliance, reusable tools, and fewer one-off processes. - Organic creator programmes and PHD-led paid amplification work as one system, with transparent performance, learning, and investment decisions. - Leadership has a reliable view of goals, spend, creator health, market coverage, results, and the programme’s contribution to audience and business outcomes. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 8+ years of experience in influencer marketing, creator partnerships, B2B content, developer marketing, or an adjacent discipline, including substantial ownership of influencer programmes. - Are deeply plugged into the European creator economy and bring an existing network of relevant creators, agents, managers, platforms, and specialist agencies—particularly in technology, AI, SaaS, developer tools, or adjacent categories. - Have a proven track record of building influencer programmes for developer or highly technical audiences. You understand the difference between broad technology reach and genuine developer credibility. - Have taken an influencer or creator programme from zero to one, moving from an ambiguous brief to a working strategy, partner ecosystem, operating model, measurement framework, and repeatable programme. - Have built curated creator programmes and experiences that develop long-term strategic partnerships, with evidence that sustained relationship-building improved content quality, creator loyalty, audience trust, or business impact. - Can also develop effective creator strategies for knowledge workers and business decision-makers, matching the creator, message, format, and platform to the audience and commercial objective. - Have operated across multiple European markets and understand how to adapt strategy and execution for the UK, France, and Germany. Fluent English is required; French and/or German is a strong advantage. - Have directly managed agencies and creator partners, including selection, onboarding, briefing, negotiation, contracting, production, usage rights, paid amplification, and performance management. - Understand the mechanics and economics of organic and paid creator distribution, and can partner effectively with a media agency to turn strong content into scaled, measurable campaigns. - Are analytically strong and comfortable setting goals, designing measurement approaches, reading performance data, and making clear recommendations when attribution is imperfect. - Combine strong editorial and technical judgement with operational rigour. You can protect creator authenticity while maintaining accuracy, brand safety, compliance, and message integrity. - Are both strategic and hands-on: comfortable setting the direction, building the system, finding the creator, improving the brief, resolving an approval issue, and getting the programme live. - Build trust quickly across creators, agencies, marketers, technical teams, and senior stakeholders, and communicate clearly when priorities, evidence, or trade-offs are contested. - Are energised by AI and motivated to help developers, businesses, and knowledge workers across Europe understand and adopt transformative technology responsibly. WORKPLACE & LOCATION This fixed-term role is based in London with three days per week in the office. Regular travel across Europe, particularly to France and Germany, will be required.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Limassol, Cyprus Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Copywriter to join our rapidly expanding team. About Tickmill Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth. Join the Tigers! What the job looks like? The Copywriter will have the opportunity to: Write compelling and impactful copy for global and regional campaigns across multiple channels, including websites, landing pages, email marketing, social media, banners, PR materials, brochures, blog articles, and other marketing assets. Collaborate closely with designers, video editors, and the wider creative team to brainstorm and develop campaign concepts, promotional ideas, and engaging customer experiences. Develop clear, persuasive, and brand-consistent messaging that aligns with Tickmill's tone of voice across all communication channels. Support the development and evolution of the company's content playbook, messaging frameworks, and communication guidelines. Contribute to the creative development of major brand campaigns, product launches, and performance marketing initiatives. Produce content that effectively communicates complex financial and trading concepts in a simple, engaging, and user-friendly manner. Stay up to date with market trends, competitor communications, regulatory developments, and compliance requirements, particularly within the FX, CFDs, and online trading industry. Partner with internal stakeholders across Marketing, Product, Compliance, and Commercial teams to ensure content supports business objectives and customer needs. Utilize AI-assisted creative tools and workflows to enhance ideation, content development, briefing processes, and creative execution. What will you need to be able to do the job? Minimum 3 years of experience as a Copywriter, Content Writer, or similar role within the FX, trading, fintech, or financial services industry. Excellent written and verbal communication skills in English, with a high level of professional fluency. Strong understanding of trading platforms, investment products, financial markets, and industry terminology. Bachelor's degree in Journalism, Marketing, Communications, English, or a related field. Strategic mindset with the ability to connect content execution to broader campaign objectives, brand positioning, and business goals. Strong understanding of trader psychology and the ability to adapt messaging for diverse global audiences. Proven ability to simplify complex financial concepts into engaging and accessible content. Excellent attention to detail, creativity, organizational skills, and the ability to manage multiple projects in a fast-paced international environment. Strong collaboration skills and the ability to work effectively with cross-functional teams and stakeholders. It will be considered as a plus if you have: Proficiency in an additional language. Experience developing affiliate, acquisition, retention, and performance marketing content. Experience working directly within a creative team environment alongside graphic designers and video editors. Working knowledge of AI-powered content creation and creative workflow tools, including prompt development, content refinement, and quality review. A strong portfolio showcasing campaign-focused, creative, and short-form marketing copy across digital advertising, social media, CRM, and brand campaigns. Experience within the online trading, brokerage, fintech, or investment services industry. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience. Opportunities to learn and grow through our "Employee Training & Development Program". Health Insurance. Multiple events to bond with the team and the group. Birthday and Loyalty benefits. What to expect from our recruitment process: First interview with Hiring Managers or an HR call. Task Assesment Interview with the Marketing and Creative teams. Final interview with top management. Make your next career step and apply NOW! Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.