Location: Russia; Moscow; Perm
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
The role
THE ROLE
We are hiring a
Senior Backend Engineer
for two platform products:
Xsolla ID
is the identity and authentication platform behind sign-in, account management and SSO across Xsolla products.
Xsolla ZK
is Web3 wallet infrastructure: smart wallets and account abstraction on a zkSync-based L2.
Both products sit on users' most sensitive flows, logging in and signing transactions, and other Xsolla teams build on top of them.
WHAT YOU WILL OWN
The backend services of your product area end to end: design, implementation, release and production operation, including on-call
Architecture across services: service boundaries, integration contracts and data ownership. You make these decisions and justify them in writing
Reliability and security of critical flows: SLOs, failure handling, protection of user data and credentials
Service performance and cost under load
WHAT YOU WILL DO
Design and build services and APIs (REST, gRPC) for authentication, account management and wallet operations
Define service boundaries and integration contracts with other Xsolla teams
Design data models and storage; optimize schemas and queries
Build event-driven and asynchronous workflows
Own observability: metrics, logs, tracing and alerting, and act on what production tells you
Take part in on-call, incident response and post-mortems
Improve the engineering environment: CI/CD, infrastructure-as-code, testing
Review code
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
Responsibilities
Language and platform
5+ years of commercial backend development
Go: idiomatic code, concurrency (goroutines, channels, context and cancellation), memory and performance profiling (pprof)
Data
Relational databases (PostgreSQL, MySQL): schema design, indexes, query plans, transactions and isolation levels, safe migrations
Caching (Redis): when to cache, invalidation, consistency trade-offs
Distributed systems
Service architecture and distributed-systems trade-offs: consistency, availability, idempotency, retries, failure modes
Asynchronous messaging and event-driven design (Kafka, RabbitMQ or NATS): delivery guarantees, ordering, reprocessing
APIs
Designing REST and gRPC APIs: versioning, backward compatibility, contract documentation (OpenAPI / Swagger, Protobuf)
Security and identity
Application security: common vulnerability classes (OWASP Top 10), secrets management, safe handling of user data
OAuth 2.0 / OIDC from the server side: flows, tokens, sessions
Operations
Containers and orchestration (Docker, Kubernetes) at the level of deploying and debugging your own services
Observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts): metrics, logs, tracing and alerting; diagnosing incidents in production
Engineering practices
Testing: unit, integration, contract
Git, CI/CD (GitLab CI or similar)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Reading technical documentation in English
Nice to Have
Web3 backend experience: blockchain integration, wallet infrastructure, account abstraction
High-load systems
Cloud platforms (GCP, AWS or Azure) and infrastructure-as-code
NoSQL databases (MongoDB or similar)
Domain experience in gaming, e-commerce, fintech or payments
HOW WE WORK
Decisions in writing.
Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering.
We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call.
Your background, your motivation and the role.
Technical interview.
Built directly on the
What you will own
and
Required
sections above. We won't ask about anything this posting doesn't promise.
Bar raiser.
An engineer from outside the hiring team checks that you raise the overall engineering bar.
THE TEAM
You will work alongside product managers, designers, backend and frontend engineers, QA and DevOps.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives. You'll work closely with them to provide best practices and guidance, and support them as their usage (consumption and seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies. That makes you a key voice in shaping how we build and deliver ongoing value as a business.
As one of the founding members of our Customer Success team in Japan, you'll help shape how we build the function in-region. That includes establishing regional processes, developing new customer relationships, and representing Anthropic's brand in a high-growth market alongside a small, growing team. You'll operate with significant autonomy while maintaining strong alignment with global teams. This requires someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with key Japanese customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption and adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness of new products, and engaging Product PMs as the voice of Japanese customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle: manage comprehensive account and success plans grounded in the customer's business objectives, conduct Quarterly Business Reviews, and serve as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as part of our founding in-region CS team, developing Japan-specific processes, playbooks, and best practices where needed that account for regional business cultures
Minimum qualifications
Experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Fluency in English and Japanese
Preferred qualifications
6+ years of experience in relevant field
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; Seattle; New York City
ABOUT THE ROLE
The Enterprise Agent Evals & Efficiency team makes Perplexity's agents better at completing real work across enterprise connectors, tools, and data. Our goal is to help agents choose the right tools, use the right context, and complete complex workflows reliably, with less time and compute. This team owns the improvement loop: define what successful work looks like, build evaluations that measure it, understand where agents fail, and ship changes that improve outcomes.
This is a hands-on engineering role with end-to-end ownership, from building realistic enterprise evaluation environments to shipping improvements across the agent harness, tools, and skills. You'll create complex scenarios spanning connected systems, data, and permissions, use them to identify where agents struggle, and improve the tools agents call, the skills they follow, the context they receive, and the models they use. Working with AI Research, Connectors, and Platform teams, you'll turn experimental results into measurable gains in task success, latency, and cost per successful task. The goal is not just to measure agents, but to make more enterprise work reliable and practical to automate.
KEY RESPONSIBILITIES
- Build realistic enterprise evaluation environments spanning connected applications, representative datasets, user roles, and permissions, with complex, multi-step workflows and reproducible system state.
- Own evaluation infrastructure, task suites, and automated graders that measure how well agents complete enterprise work, calibrated against human judgment and grounded in end-to-end outcomes.
- Analyze agent trajectories and production failures, identify root causes, and ship improvements across the agent harness, tools, and skills that measurably improve task success and reliability.
- Develop reusable skills and improve tool descriptions, schemas, and result handling so agents can select the right tools, execute workflows correctly, and recover from errors with fewer unnecessary calls.
- Build and evaluate model-selection and routing strategies that match each task to the right model and effort level, balancing quality, latency, reliability, and cost.
- Improve agent efficiency through context management, skill loading, caching, and execution strategies that reduce wasted tokens and cost per successful task without compromising quality or safety.
- Build regression gates and launch-readiness signals for model, connector, tool, skill, and harness changes, and validate that evaluation gains translate into better production outcomes.
QUALIFICATIONS
- 5+ years of software engineering or machine learning engineering experience, with a track record of owning complex production systems from design through deployment and operation.
- Strong system design skills, including building reliable, scalable infrastructure for experimentation, evaluation, or data-intensive applications.
- Strong proficiency in a backend language such as Python, Go, or Rust, and the ability to work effectively across a multi-language production stack.
- Hands-on experience building, evaluating, or improving LLM-based applications or agents, including tool use and multi-step workflows.
- Deep expertise in at least one of the following:
- Evaluation infrastructure, benchmark design, and automated grading.
- Agent harnesses, tool interfaces, and reusable skills for complex workflows.
- Realistic test environments or simulations spanning multiple systems, datasets, permissions, and stateful workflows.
- Model selection, routing, and inference efficiency, including context management and caching.
- Strong experimental and statistical judgment, including choosing representative tasks, defining meaningful success criteria, diagnosing failures, and distinguishing real improvements from noise.
- Sound technical judgment in balancing task quality, latency, reliability, and cost, with a track record of translating evaluation findings into shipped improvements.
- A track record of leading ambiguous, cross-team initiatives from architecture through production adoption, setting technical direction, and raising engineering quality through mentorship.
If you’re excited about this role, we encourage you to apply even if you don’t meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role
You will lead the design and implementation of large-scale, production-grade distributed systems that power AI features for millions of daily users. You'll own the architecture decisions that keep our systems flexible, cost-effective, and robust, direct strategy for distributed systems, and manage technical debt across the AI Products estate.
Beyond architecture, your impact lies in lifting the technical capability of the entire AI Products team. You will champion engineering excellence, mentor junior engineers, and collaborate across Xero to enhance data usability - applying modern AI research, including Large Language Models, only once it can be engineered into reliable, production-grade systems.
The team
You will join the AI Products group, a diverse team of scientists, engineers, product managers, and analysts within our broader Data & Science division. As a Machine Learning Engineer, you'll partner closely with Applied Scientists to build the interfaces and harnesses that safely and reliably transition models from research into production. Together, this collaborative team reduces toil and delivers beautiful, data-driven insights for small businesses.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
Xero offers a flexible hybrid working model designed to blend the collaboration of office life with the autonomy of remote work. You will have access to our modern office spaces, with expectations around office days and collaborative 'boost days' aligned to help your team connect and ship great code effectively.
Here are some of the things we are looking for
- 5+ years building and operating production Python (or equivalent language) services at scale - this is a software engineering role first; strong system design and coding proficiency are non-negotiable
- A track record of owning services or pipelines in production, including operational/on-call responsibility, incident response, and managing technical debt over time
- Deep understanding of distributed processing principles (Spark, Dask, or similar) alongside strong SQL capabilities
- Demonstrated experience integrating ML models or LLM-based features into production systems - you don't need a research background, but you should be comfortable working alongside Applied Scientists to productionize their work
- Familiarity with ML tooling such as MLFlow, TensorFlow, or PyTorch, and data orchestration tools like Airflow or Prefect, is valued but production engineering depth matters more than research exposure
- Nice to have: prior experience applying or fine-tuning LLMs in a product context, though this is not a substitute for the core software engineering bar above
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
— Проектировать и реализовывать ключевые пользовательские сценарии (онбординг, план профилактики, чекапы, напоминания), превращать медицинские данные в понятные пользователю выводы и шаги — без излишней тревожности.
— Проектировать и реализовывать ключевые пользовательские сценарии (онбординг, план профилактики, чекапы, напоминания), превращать медицинские данные в понятные пользователю выводы и шаги — без излишней тревожности;
Darslar va topshiriqlar oralig‘ida tez pul kerakmi?
Yandex Go kuryeri bo‘lib, o‘qishni to‘xtatmasdan xarajatlaringni qoplaysan!
Byurokratiyasiz: 1 kunda tez ro‘yxatdan o‘tish
Noldan boshlash: bepul sumka va forma
Darslar, loyihalar yoki masofaviy ishlarga moslashuvchan jadval
Yangi boshlovchilarga 25 kunda 4,5 mln so‘mgacha
Har haftalik to‘lovlar — kechikishlarsiz
24/7 qo‘llab‑quvvatlash: har qanday savollaringizga javob
Moliyaviy “teshiklarni” to‘ldirib, erkinligingdan voz kechmaydigan bo‘lsang,
Havolaga bos, anketani to‘ldir va ertaga yetkazib bera boshlang!
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of enterprise accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment.
Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies.
You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York; San Francisco Bay Area, California; Connecticut
Workplace: hybrid
Provectus is a Premier AWS Partner and an Anthropic Strategic Partner, featured in Forrester's AI Technical Services Landscape. We are roughly 420 engineers building production AI for enterprise clients in Financial Services, Insurance, Healthcare and Life Sciences, Retail, and Entertainment. We build custom generative AI and agentic AI systems on live client data, not off the shelf products and not demos.
We are hiring a Senior Solution/Product Owner for our AI Delivery practice, a forward deployed seat at the intersection of frontier AI and enterprise transformation. You will own both the story and the delivery for client engagements built on Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation. In one week you might frame an ROI case for a CFO, align a healthcare or financial services stakeholder on a compliant GenAI rollout, and pair with a Forward Deployed Engineer to wire an MCP integration or ship a Claude Code harness.
What You Will Do:
Own client engagements end to end, from use case framing and business case through scoped delivery, first deployment, and measurable results
Define the value proposition, positioning, and reusable artifacts for your assigned Program or Blueprint, and align sales, delivery, and account teams around them
Build business cases covering market fit, ROI, and competitive positioning, and translate them into scoped statements of work
Run discovery, use case validation, design thinking workshops, and user research, and turn findings into demos and production deployments
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data, driving rapid prototyping from use case to context to result
Build hands on with the Provectus delivery stack, including Claude, Claude Code, MCP servers, connectors, Skills, and plugins
Define product vision and roadmap for GenAI, LLM, RAG, and agentic AI engagements, and judge solution quality alongside architects and engineers
Break complex work into incremental releases, and balance delivery speed against technical debt and architecture
Lead Agile and Scrum execution across backlog, sprint planning, and release, following our Sprint, Enable, Realize engagement model
Define success metrics and analytics, and drive continuous improvement through root cause analysis
Contribute to the measurement framework behind our board level AI Maturity Index, ROI signal, and cost read
Support change management, stakeholder alignment, enablement, and reusable playbooks so wins repeat across accounts
What You Will Bring:
5 to 7+ years in product ownership, solution ownership, technical product management, or delivery leadership
3 to 5+ years working with AI/ML, generative AI, LLM applications, agentic systems, or data platforms
Deep domain expertise in Financial Services and Insurance and/or Healthcare and Life Sciences, ideally in a client facing or consulting context
Track record operating forward deployed or embedded with clients, as a Forward Deployed Engineer or Forward Deployed Expert, including hands on prototyping
Proven ability to take an offering, program, or product from zero to one and land it as real client delivery
Daily working use of Claude, Claude Code, and similar GenAI tools, including building your own skills, workflows, and productivity tooling
Comfort with MCP (Model Context Protocol) integrations, connectors, and custom agent harnesses
Understanding of GenAI and agentic patterns, including prompt engineering, RAG, embeddings, vector databases, and agent frameworks, deep enough to assess quality and translate it for executive stakeholders
Data fundamentals: what ETL/ELT, data modeling, and data governance mean in an enterprise context
Familiarity with AWS as a primary cloud platform, including Bedrock, and working awareness of MLOps and AI observability
Strong Agile and Scrum experience, and familiarity with outcome based, milestone priced consulting engagements
Design thinking, data driven decision making, and executive storytelling that holds up in front of a CFO or CIO
Enough engineering empathy to earn credibility with senior engineers and solutions architects on day one
Bias to action and structured problem solving in ambiguity
Based in the San Francisco Bay Area or New York City metro area, and authorized to work in the US without sponsorship
Nice To Have:
A second priority vertical beyond your primary Financial Services or Healthcare focus
Prior experience in an AWS Premier Partner or Anthropic partner environment
Claude Certified Architect, Seller, or Developer certification, or willingness to complete one early
Certifications such as CSPO, SAFe PO/PM, or AWS, Azure, or GCP
Software development or solutions engineering background
What We Offer:
Base salary range of $140,000 to $180,000 USD depending on experience
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Health, dental, vision, and 401(k) with company match
Unlimited PTO
Access to the latest AI tools and premium subscriptions
Internal training programs with full support for AWS and Claude certifications
Hybrid work in San Francisco or New York
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Applied AI team helps the world’s largest organizations put Claude to work. As a Cybersecurity Specialist on Applied AI, you’ll be part of an overlay team of domain experts who sit alongside our enterprise account teams and bring deep security expertise to the accounts where it matters most.
You won’t own an account. You’ll be the security expert the account team pulls in to win and grow the most important security conversations: helping CISOs and security leaders see where Claude can take on real security work, then guiding them from early pilots to durable, production workloads. You’ll cover a portfolio of enterprise accounts across regulated industries like financial services, insurance, and healthcare, strategic accounts like semiconductors (IP protection, industrial control systems, export controls), and digital natives and public sector agencies, each with its own threat model.
How this team works
You partner with account executives, account architects, and generalist Applied AI engineers, who own the customer relationship and the broader technical engagement. You bring the security depth they don’t have time to build.
You work across many accounts at once, so the playbooks, reference implementations, and evaluation approaches you build are reused across the field, not just for one customer.
You are the connection point between the field and Anthropic’s Product, Research, and Engineering teams, turning what you see in customer security programs into product feedback.
You work alongside ISVs, systems integrators, and managed security providers who already serve these customers, enabling them where they own the engagement rather than competing with them.
Responsibilities
Join account teams to understand a customer’s security program, identify where Claude can do meaningful security work, and turn that into a technical plan and business case
Serve as the security-domain technical advisor on strategic enterprise accounts, from discovery through deployment
Move customers from one-time code scanning to sustained security workloads: application security in the SDLC, continuous automated penetration testing, alert triage and investigation, and threat intelligence that answers “does this new vulnerability affect us, and where”
Build and maintain reference implementations, harnesses, and evaluation approaches, and help customers adapt them to their own environments and controls
Run workshops and hands-on sessions where customer security teams use Claude on their own code and workflows
Equip partners to deliver Claude-powered security outcomes, with a clear line between what Anthropic delivers and what partners deliver
Speak credibly to every audience, from appsec engineers to CISOs and executives, including how to explain the value and risk of security work in business terms
Define and track adoption depth for each security workload across your accounts, and work with Product and Engineering on the telemetry to measure it
Write the playbooks and best practices the rest of the field can reuse, including how Claude complements the security tooling customers already own
Develop reference customers who can speak to the value they’re realizing
Stay current on frontier LLM capabilities and the new classes of vulnerabilities and attacks they surface
Travel occasionally to customer sites for workshops and technical deep dives
You may be a good fit if you have
5+ years in security roles, with hands-on depth in at least two of: application security and secure SDLC, offensive security and penetration testing, detection and response, or threat intelligence and vulnerability management
Experience in a technical customer-facing role (Solutions Architect, Sales Engineer, security consultant, TAM), or on a security team where you had to win investment from leadership
Experience with large enterprise customers and complex, multi-stakeholder buying cycles, including working alongside the vendors and partners already in the account
The ability to translate between security teams, engineering teams, and executives
Comfort with Python, CI/CD, and cloud environments, plus hands-on experience using LLMs for security work such as code review, vulnerability discovery, triage, or investigation
A love of teaching and a collaborative approach to working across teams and balancing competing priorities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.
Position Summary:
Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.
Key Responsibilities:
Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.
Required Skills & Qualifications:
University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.
Preferred Experience:
Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, People Strategy and HR Portfolio (Project) Management
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.
Position Summary:
The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built.
Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.
Key Responsibilities:
Design and run the HR Portfolio Management Office’s core operating mechanics
Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs
Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out
Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up
Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake
Serve as strategic thought partner to the VP, People Strategy & Transformation
Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle
Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on
Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP
Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle
Own capacity management and project plan oversight across the full HR initiative portfolio
Track progress against committed business outcomes, not activity completion alone, across every active HR initiative
Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead
Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council
Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone
Convene HR initiative stakeholders and Internal Communications on a recurring cadence
Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications
Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window
Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom
Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins
Represent HR in enterprise planning and governance forums
Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy
Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence
Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities
Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status
Required Skills & Qualifications:
10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems
A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction
Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated
Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build
Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar
Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives
Preferred Experience:
Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one
HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives
Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As Lead Prototype Engineer on the Core Platform team, you will lead and grow a team of prototype engineers and technicians while staying hands-on at the bench. You’ll set the technical standard for how we build, diagnose, and evolve advanced humanoid robotic platforms. Your focus is electrical integration, bring-up, and root-cause analysis across the full hardware lifecycle, from concept and prototyping to field repair. You’ll emphasize reliability and repeatable processes.
WHAT YOU'LL DO
- Lead, mentor, and develop a team of prototype engineers and technicians. Set priorities, allocate work, and raise the team’s technical and process standards.
- Stay hands-on: personally drive troubleshooting and resolution of the most complex electrical issues in prototype humanoid robots, across operational and in-development systems. Lead detailed failure analysis and share learnings with hardware and software engineering teams.
- Own electrical bring-up of new prototype builds, including power distribution, motor drive and actuator electronics, sensor integration, communications buses, and high-density electromechanical integrations.
- Collaborate closely with electrical, mechanical, firmware, and software engineers on prototype design, assembly, and design-for-test.
- Define, maintain, and enforce test procedures, troubleshooting guides, and repair runbooks for the prototyping lab, and make sure the team follows them.
- Design, document, and iterate on cable assemblies, wiring harnesses, and test jigs built for repeated use on dynamic robotic platforms.
- Own lab planning and priorities: build schedules, resource allocation, tooling, equipment, and spares. Balance competing demands from multiple engineering teams.
- Identify and drive continuous improvement in processes and products, reducing downtime, improving test and repair efficiency, and raising first-pass yield and manufacturability.
- Build strong feedback loops across design, build, and test, and communicate status, risks, and lessons learned to engineering leadership.
WHAT WE'RE LOOKING FOR
- Strong, hands-on electrical engineering background in rapid prototyping, debugging custom hardware, and troubleshooting complex electrical systems in robotics or similar domains.
- Deep working knowledge of low-voltage power and mixed-signal circuits, motor drives, connectors, sensors, and compact electromechanical systems. You are comfortable using oscilloscopes, logic analyzers, power supplies, and other bench instrumentation to diagnose faults.
- Experience reading schematics and PCB layouts, performing board-level rework and repair, and designing or specifying harnesses and cable assemblies.
- Prior experience leading or mentoring engineers or technicians, formally or as a technical lead. You are comfortable taking on direct reports and balancing people management with hands-on work.
- Track record of communicating concisely through documentation, procedures, test plans, diagnostics, and lessons learned.
- Adept at collaborating across electrical, mechanical, and software boundaries to solve urgent, ambiguous problems. Mechanical prototyping skills are a plus.
- Comfortable in a high-velocity, high-ambiguity startup setting where priorities shift fast.
Preferred:
- Experience designing for manufacturability and reliability in human-sized or mobile robotics.
- Familiarity with automated test and diagnostic tools used in modern hardware labs.
- Experience building or scaling a prototyping or field engineering team, including hiring and setting up lab processes.
- Mechanical assembly and integration experience alongside strong electrical skills.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $150K–$200K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Quincy, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
7+ years of electronics experience
in an R&D or prototyping environment.
Extensive experience building and troubleshooting cables, wire harnesses, and connectors.
Proficiency in soldering, crimping, and mechanical cable assembly.
Ability to independently complete complex R&D tasks with minimal supervision.
Familiarity with product development from
New Product Introduction (NPI) through scaled production
.
Experience reading electrical schematics and component drawings and using electronics test equipment.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
About the Role
We are seeking an experienced
Lead R&D Technician
to coordinate daily technical build activities and support the assembly, integration, and troubleshooting of complex autonomous underwater vehicles (AUVs) and electromechanical systems.
This contract opportunity combines hands-on technical work with day-to-day coordination of build activities. You will help organize workflows, establish technical priorities, guide operators, and collaborate with engineering and production teams to meet project milestones.
The successful candidate will bring strong electronics assembly and troubleshooting skills, experience in R&D or prototyping environments, and the ability to keep technical work organized while supporting product development and manufacturing.
What We’re Looking For
We’re looking for a hands-on
technical lead with extensive electronics and cable assembly experience
who can independently troubleshoot complex hardware while coordinating daily build activities.
The ideal candidate is comfortable working with engineering drawings, electrical schematics, and test equipment; guiding technicians and operators; and managing competing priorities in a fast-paced R&D and manufacturing environment.
Strong candidates will combine advanced technical assembly skills with practical leadership, knowledge transfer, process improvement, and an understanding of the product lifecycle from prototyping through scaled production.
Key Responsibilities
R&D Assembly & Vehicle Integration
Support all stages of vehicle development and manufacturing, providing technical feedback to engineering teams.
Build, integrate, and test complex electromechanical assemblies for AUV systems.
Use hand tools, assembly tooling, and general manufacturing equipment.
Apply advanced hardware assembly, troubleshooting, and repair skills.
Support the production and delivery of commercial and development products.
Cable, Harness & Electronics Assembly
Build, assemble, and troubleshoot complex cables, wire harnesses, and connectors.
Perform soldering, crimping, and mechanical cable assembly.
Read and interpret electrical schematics and component drawings.
Use electronics test equipment to support assembly, testing, and troubleshooting.
Help identify and resolve hardware issues during prototyping and production.
Technical Leadership & Operator Support
Provide technical guidance, knowledge transfer, and process support to operators.
Coordinate day-to-day technical tasks with technicians and the Production Supervisor.
Support collaboration and knowledge sharing across engineering and manufacturing teams.
Help operators resolve technical challenges and maintain consistent build quality.
Promote cross-functional support and effective communication.
Workflow & Production Coordination
Organize build workflows, manage multiple priorities, and maintain project schedules.
Help prioritize work to meet delivery targets and project milestones.
Complete daily transactions in production systems such as MES, NetSuite, and JIRA.
Support the transition from R&D and prototyping activities to production.
Balance competing technical requirements in a fast-paced environment.
Process Improvement & Manufacturing Support
Participate in
5S and continuous improvement initiatives
.
Support Lean manufacturing principles and improvements to build processes.
Help improve assembly workflows, technical procedures, and production efficiency.
Work with engineering and production teams to address manufacturing challenges.
Support reliable delivery of development and commercial products.
Required Qualifications
7+ years of electronics experience in an R&D or prototyping environment.
Ability to execute complex technical tasks independently with minimal supervision.
Extensive experience with cable, harness, and connector assembly and troubleshooting.
Proficiency in soldering, crimping, and mechanical cable assembly.
Working knowledge of product development, NPI, scaled production, and Lean manufacturing principles.
Ability to read and interpret electrical schematics and component drawings.
Hands-on experience with:
Power supplies
Electronic loads
Oscilloscopes
Function generators
Data acquisition systems
Measurement sensors
Strong organizational, communication, and troubleshooting skills.
Dependability and attention to detail.
Ability to balance competing priorities in a fast-paced environment.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Preferred Qualifications
Experience with machining, sheet metal fabrication, or 3D printing.
Experience collaborating across engineering and manufacturing teams.
Experience testing small electronics assemblies through large vehicle structures.
Experience developing test setups and executing procedures to validate design iterations.
Material handling or hoisting experience, including overhead gantry operations or rigging.
Experience with
subsea robotics, AUVs, UUVs, or marine systems
.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Technical background in electronics within robotics, defense, aerospace, avionics, or related industries.
Experience preparing, setting up, and executing detailed test procedures.
Ability to read electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Hands-on experience with digital multimeters (DMMs), oscilloscopes, benchtop power supplies, and function generators.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations, testing, or vessel trials when required.
About the Role
We are seeking a hands-on
Manufacturing Test Technician
to support the testing, troubleshooting, and integration of complex electromechanical assemblies used in advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity focuses on executing subsystem end-of-line (EOL) tests, inspecting electronic assemblies, diagnosing electrical issues, and supporting pressure vessel production and testing processes.
The successful candidate will work closely with engineering and operations teams to ensure test quality, accurately document results, troubleshoot hardware issues, and help meet production milestones.
What We’re Looking For
We’re looking for a detail-oriented
test technician with a strong electronics background
and practical experience executing test procedures in a manufacturing or technical environment.
The ideal candidate can independently operate electrical test equipment, interpret schematics and engineering drawings, diagnose circuit-level issues, and maintain accurate test documentation.
Strong candidates will combine hands-on testing and troubleshooting skills with a commitment to safety, quality, and continuous improvement. Experience with subsea robotics, underwater systems, or pressure vessel testing is a plus.
Key Responsibilities
Testing & System Integration
Support pressure vessel assembly and testing as part of AUV integration.
Build, test, and integrate complex electrical and mechanical assemblies.
Execute subsystem
end-of-line (EOL) tests
according to established procedures and documentation.
Prepare, configure, and execute detailed test procedures to verify assembly performance.
Configure devices by flashing and loading specified software and firmware versions.
Support testing and integration activities to meet production requirements.
Electronics Inspection & Troubleshooting
Perform incoming quality inspection testing on printed circuit board assemblies (PCBAs).
Troubleshoot, diagnose, and repair electrical and electronic circuits down to the component level.
Use digital multimeters, oscilloscopes, benchtop power supplies, and function generators to investigate electrical issues.
Interpret electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Identify hardware issues and support corrective actions to maintain product quality.
Pressure Vessel Production & Process Improvement
Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
Assist with testing and troubleshooting activities related to pressure vessel systems.
Follow established procedures and technical specifications throughout manufacturing and testing.
Contribute to improvements in test efficiency, consistency, and reliability.
Quality, Documentation & Safety
Maintain
5S standards
across test benches and work areas.
Perform physical part inspections and close out assigned work orders.
Accurately document test procedures, results, and identified issues.
Follow facility safety protocols and established testing procedures.
Maintain test integrity and attention to detail throughout all assigned activities.
Equipment & Laboratory Support
Support equipment upkeep and calibration tracking.
Maintain tooling organization and laboratory inventory.
Keep test benches and work areas organized and ready for testing.
Help ensure test equipment and tools are maintained appropriately.
Offshore Operations & Field Testing
Support offshore field operations, testing, or vessel trials when required.
Assist with troubleshooting and testing during field activities.
Follow applicable safety procedures during operational support.
Required Qualifications
Solid electronics background in a relevant technical industry.
Demonstrated experience preparing and executing detailed test procedures.
Working knowledge of electrical engineering concepts and circuit theory.
Ability to read and work from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
Hands-on proficiency with standard electrical test equipment, including:
Digital multimeters (DMMs)
Oscilloscopes
Benchtop power supplies
Function generators
Strong attention to detail, documentation, organization, and test integrity.
Ability to work independently, adapt to changing priorities, and meet deadlines.
Strong written and verbal communication skills.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations, testing, or vessel trials when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience safely handling electrical systems up to
400 VDC
.
Subsea cable splicing, potting, or custom wire harness fabrication experience.
Experience with hydrostatic test setups, pressure vessels, or high-pressure pneumatic and hydraulic systems.
Current or previous
IPC-A-610 and/or IPC/WHMA-A-620 certifications
.
Experience in low-volume, high-mix manufacturing or prototype-to-production environments.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
4–12 years of relevant electronics technician experience
in robotics, defense, avionics, or related fields.
Experience with complex electromechanical assemblies, tight-tolerance components, enclosures, and wire routing.
Ability to read electrical schematics, engineering drawings, and technical documentation.
Hands-on electrical debugging experience using digital multimeters, oscilloscopes, or similar equipment.
Understanding of electrical engineering principles and the manufacturing lifecycle.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore operations travel if required by the contract.
About the Role
We are seeking a hands-on
Electronics Technician
to support the assembly, testing, and integration of advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity involves working with complex electrical and electromechanical assemblies while collaborating with engineering and manufacturing teams to support production and delivery milestones.
The successful candidate will have practical electronics assembly and troubleshooting experience, strong attention to detail, and the ability to follow engineering specifications while contributing to the reliable production of advanced underwater systems.
What We’re Looking For
We’re looking for an experienced
electronics technician
who can build, test, integrate, and troubleshoot complex electrical assemblies in a manufacturing environment.
The ideal candidate is comfortable working with intricate wiring harnesses, soldering electronic modules and printed circuit board assemblies (PCBAs), reading technical documentation, and using electrical test equipment to identify and resolve issues.
Candidates with backgrounds in defense, robotics, avionics, subsea systems, or low-volume, high-mix manufacturing are encouraged to apply.
Key Responsibilities
Electronics Assembly & Integration
Build, test, and integrate complex electrical assemblies into AUV platforms.
Support pressure vessel fabrication and assembly as part of overall AUV production integration.
Perform detailed electromechanical assembly involving tight tolerances, complex components, enclosures, and wire routing.
Fabricate complex wire harnesses and solder electronic modules and printed circuit board assemblies (PCBAs).
Modify commercial off-the-shelf (COTS) components to support manufacturing and integration requirements.
Electrical Testing & Troubleshooting
Perform electrical debugging using digital multimeters, oscilloscopes, and other relevant test equipment.
Troubleshoot electrical and electromechanical assemblies during manufacturing and integration.
Configure devices by flashing or loading the correct software and firmware versions.
Follow electrical documentation and engineering specifications to ensure compliance and product quality.
Fabrication, Tooling & Process Improvement
Design, prototype, and scale manufacturing jigs and fixtures to improve assembly and test efficiency.
Help develop, document, and improve pressure vessel production processes.
Support manufacturing workflow improvements and production requirements.
Provide technical feedback to engineering and manufacturing teams.
Quality, Documentation & Manufacturing Operations
Maintain organized work areas using
5S practices
.
Perform part inspections, close work orders, and follow established safety procedures.
Support tool and equipment maintenance and calibration tracking.
Assist with raw material inventory management.
Follow engineering drawings, electrical schematics, work instructions, and technical documentation.
Maintain high standards of organization, accountability, and product quality.
Offshore Operations Support
Provide offshore operational support when required under the contract scope.
Assist with field activities related to advanced underwater systems.
Follow applicable technical and safety procedures during operational support.
Required Qualifications
4–12 years of relevant electronics technician experience.
Ability to perform detailed electromechanical assembly work involving tight tolerances and complex wire routing.
Familiarity with electrical engineering principles and concepts.
Strong understanding of the manufacturing lifecycle.
Experience working from technical documentation, electrical schematics, and engineering drawings.
Hands-on electrical debugging experience using equipment such as digital multimeters and oscilloscopes.
Strong attention to detail, organization, accountability, and product quality.
Excellent written and verbal communication skills.
Ability to work with urgency and adapt to changing priorities.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore operations travel if required by the contract.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience working with electrical systems up to
400 VDC
.
Avionics experience.
Subsea cable splicing or fabrication experience.
Experience with pressure vessels, pressure systems, or related equipment.
IPC-A-610 and/or IPC/WHMA-A-620 certification
.
Familiarity with JIRA, Teamcenter, NetSuite, or equivalent systems.
Experience in low-volume, high-mix manufacturing environments.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
3+ years of relevant mechanical assembly experience
in automotive, marine, aerospace, industrial equipment, or related fields.
Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
Ability to work from technical documentation, work instructions, and engineering drawings.
Familiarity with fabrication processes, hand tools, and power tools.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations and testing when required.
About the Role
We are seeking a hands-on
Manufacturing Technician – Vehicle Integration
to support the assembly and integration of advanced autonomous underwater vehicle (AUV) systems.
This contract opportunity focuses on building complex electromechanical assemblies, installing high-reliability wiring and cable harnesses, fabricating components, and supporting manufacturing activities from development through final hardware integration.
The successful candidate will work closely with engineering and technical teams to maintain assembly quality, improve manufacturing workflows, troubleshoot hardware, and help meet project milestones.
What We’re Looking For
We’re looking for a dependable, detail-oriented
manufacturing technician
with practical mechanical assembly and electromechanical integration experience.
The ideal candidate can interpret engineering drawings and work instructions, use fabrication tools safely, troubleshoot complex hardware, and contribute to improving production efficiency and build quality.
Candidates with backgrounds in aerospace, automotive, marine systems, industrial equipment, or related manufacturing environments are encouraged to apply. Experience with underwater robotics or autonomous underwater vehicles is a plus.
Key Responsibilities
Assembly & Vehicle Integration
Collaborate with engineers and technical specialists on AUV assembly and integration.
Build, integrate, and test complex electromechanical assemblies.
Support vehicle development and manufacturing activities.
Assist with final hardware integration and ensure assemblies meet technical specifications.
Provide technical feedback to engineering teams to support product improvements.
Wiring & Electrical Integration
Route, install, and service high-reliability cabling and wiring harnesses.
Support the integration of electrical and electromechanical components.
Troubleshoot assembly and hardware issues during manufacturing and testing.
Follow technical documentation and established procedures when working with electrical components.
Fabrication, Tooling & Manufacturing Support
Design, prototype, and build manufacturing jigs and fixtures to improve build quality and test efficiency.
Fabricate and modify machined parts and commercial off-the-shelf (COTS) components.
Use hand tools, power tools, and standard fabrication processes to support assembly activities.
Assist in developing and improving manufacturing methods and assembly processes.
Process Improvement & Documentation
Help develop, document, and optimize assembly and build workflows.
Identify opportunities to improve production efficiency, consistency, and quality.
Follow engineering drawings, work instructions, and technical specifications.
Maintain organized manufacturing work areas and support the smooth flow of production activities.
Field Operations & Testing
Support offshore field operations and testing when required.
Assist with vehicle testing and hardware troubleshooting.
Follow applicable safety procedures during manufacturing, integration, and field activities.
Required Qualifications
3+ years of relevant mechanical or assembly experience.
Familiarity with fabrication processes, hand tools, power tools, and plastic or metal component manufacturing.
Experience working from technical documentation, work instructions, and engineering drawings.
Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
Understanding of hardware manufacturing lifecycles.
Strong collaboration and communication skills.
High attention to detail, dependability, and accountability for build quality.
Ability to adapt to changing priorities and meet project deadlines.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations and testing when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or marine and underwater systems
.
Material handling or hoisting experience, including overhead gantry operations or rigging.
Experience working safely around electrical components up to
400 VDC
.
Experience using electrical debugging equipment, such as digital multimeters.
Manual or CNC machining experience.
Experience with 3D printing.
Background in aerospace, automotive, marine, or industrial equipment manufacturing.
Tokyo, Japan; This requires someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
San Francisco; Seattle; New York City
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