Вакансии

Location: Grafton, Australia At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia. We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle. Why Join Us? Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect Competitive compensation & attractive perks Minimal admin burden — we handle scheduling, billing, client matching Regular supervision & CPD included Diverse client base — from local employees to regional/global Fortune 500 companies Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership What You’ll Do • Provide 1:1 telehealth and onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment) • Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed • Facilitate webinars and in-person seminars (optional) • Support employees with wellbeing, stress, and resilience • Collaborate with Intellect’s internal clinical team to improve EAP programs Requirements Must Haves Counsellors & Clinical Psychologists Counsellors: Master’s in Counselling, Counselling Psychology Active membership/registration with one of: ACA (Australian Counselling Association) PACFA (Psychotherapy & Counselling Federation of Australia) 1–3 years of supervised counselling experience Clinical Psychologists: • Master’s in Clinical Psychology from an APAC-accredited program • General registration with AHPRA (Psychology Board of Australia) • Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program) • 1–3 years of supervised clinical practice Nice to Haves Experience working with First Nations / Aboriginal & Torres Strait Islander communities Background in managerial or leadership support (e.g., coaching managers, HR advisory) Prior EAP or workplace counselling experience Additional languages Flexibility for occasional onsite sessions Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients) Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type) Let’s Talk This is more than a job. It’s your chance to: Work with a global provider network Broaden your clientele base beyond local users Grow your career outside of sessions through research, content, and webinars Access supervision & CE most EAPs don’t provide If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.

Location: Rahim Yar Khan, Pakistan Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties. Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes Why Join Us? Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more Partner with our internal clinical team to improve the platform and client programs Support employees with wellbeing, stress, and resilience Collaborate with Intellect’s internal clinical team to improve EAP programs Requirements Qualifications: Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship. Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT) License: Must hold valid and active licenses applicable to the country of practice Experience: A minimum of 300 clinical hours post-master’s degree Languages: Proficiency in English and your local language Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!

Location: Multan, Pakistan Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties. Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes Why Join Us? Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more Partner with our internal clinical team to improve the platform and client programs Requirements Qualifications: Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship. Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT) License: Must hold valid and active licenses applicable to the country of practice Experience: A minimum of 300 clinical hours post-master’s degree Languages: Proficiency in English, Urdu and Seraiki Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!

Location: Lucknow, India Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties. Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes Why Join Us? Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more Partner with our internal clinical team to improve the platform and client programs Requirements Qualifications: Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship. Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT) License: Must hold valid and active licenses applicable to the country of practice Experience: A minimum of 300 clinical hours post-master’s degree Languages: Proficiency in English and your local language (Hindi) Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!

Location: Thailand Make a Meaningful Impact—From Anywhere. Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals. This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth and/or onsite clinical support Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more Partner with our internal clinical team to improve programs and platform outcomes Requirements Education: Master’s degree in Counseling or Clinical Psychology Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.) Experience: Minimum of 300 post-master’s clinical hours Languages: Fluency in English and the local language Preferred: EAP experience, adult counseling, or managerial coaching Bonus: Openness to occasional onsite work If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today.

Location: Kolkata, India You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have at least 300 clinical hours post masters degree Candidate can communicate in English and their local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus Candidates who are open to working onsite if necessary is a plus

Location: United States We’re looking for passionate Licensed Clinical Psychologists to join Intellect, a leading mental health platform dedicated to making quality care more accessible around the world. As a practitioner on our telehealth platform, you’ll have the opportunity to empower individuals on their mental health and personal growth journeys — providing meaningful, one-on-one support through 60-minute video sessions tailored to each client’s unique goals and needs. This is a freelance, fully remote role that offers you the flexibility to choose your own schedule, making it a great way to complement your current job or private practice while joining a collaborative, mission-driven global community. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth or occasional onsite mental health support for Intellect’s clients. Work with a wide range of clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, and addiction . Collaborate closely with Intellect’s internal clinical team to continuously improve our programs and platform. If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today. Requirements Qualifications: PhD or PsyD Experience: A minimum of 3 years of clinical experience and 500 supervised clinical hours (excluding internships and academic placements) Expertise: Skilled in Trauma-Informed Therapeutic Approaches Trauma-Focused Cognitive Behavioural Therapy (TF-CBT) Eye Movement Desensitisation and Reprocessing (EMDR) Dialectical Behaviour Therapy (DBT) for trauma survivors Somatic Experiencing (SE) License: Must hold valid and active licenses applicable to Illinois Supervision Requirement: One supervision session every 2 months Preferred Background: Prior experience with EAP and/or adult counseling Flexibility: Openness to occasional onsite work, if necessary Languages: Fluency in English required; proficiency in additional languages is a plus. Applicants must already hold a valid visa or legal right to work in the country of hiring, as Intellect does not provide visa sponsorship at this time Benefits Flexible, remote work Independent contractor role that can be combined with full-time work or other professional commitments Supportive, mission-driven community Creative freedom and growth opportunities

Location: United States ✨ We’re Hiring in Virginia! ✨ Clinical Psychologist | Remote | Freelance | Flexible Hours Are you passionate about making mental health support more accessible and meaningful? At Intellect , we’re looking for a licensed Clinical Counsellor or Psychologist based in Virginia to join our growing provider community! 🌿 In this role, you’ll: Provide 1:1 teletherapy sessions through our engaging digital platform Collaborate with an experienced & supportive clinical team Use evidence-based therapeutic approaches (CBT, EMDR, DBT, etc.) Support individuals navigating anxiety, depression, trauma & more Help make mental healthcare more human, flexible, and accessible Requirements What we’re looking for: 🎓 Ph. D or Psy. D. 🗂️ ~3+ years clinical experience + 500 supervised hours 🎖️ Active license to practice in Virginia 📝 Successful completion of the EPPP 💬 Strong therapeutic foundation + passion for client care Benefits Why join Intellect? 🌱 Freelance role — choose your own schedule 🏡 Work remotely + occasional hybrid options ✨ Meaningful work with a supportive, mission-driven team 🌍 Be part of a global mental health movement Let’s make mental health support more caring, accessible, and human together 🤝💚 This role is a great opportunity to supplement your current job or private practice.

Location: United States ✨ We’re Hiring in Ohio! ✨ Clinical Psychologist | Remote | Freelance | Flexible Hours Are you passionate about making mental health support more accessible and meaningful? At Intellect , we’re looking for a licensed Clinical Counsellor or Psychologist based in Ohio to join our growing provider community! 🌿 In this role, you’ll: Provide 1:1 teletherapy sessions through our engaging digital platform Collaborate with an experienced & supportive clinical team Use evidence-based therapeutic approaches (CBT, EMDR, DBT, etc.) Support individuals navigating anxiety, depression, trauma & more Help make mental healthcare more human, flexible, and accessible Requirements What we’re looking for: 🎓 Ph. D or Psy. D. 🗂️ ~3+ years clinical experience + 500 supervised hours 🎖️ Active license to practice in Ohio 📝 Successful completion of the EPPP 💬 Strong therapeutic foundation + passion for client care Benefits Why join Intellect? 🌱 Freelance role — choose your own schedule 🏡 Work remotely + occasional hybrid options ✨ Meaningful work with a supportive, mission-driven team 🌍 Be part of a global mental health movement Let’s make mental health support more caring, accessible, and human together 🤝💚 This role is a great opportunity to supplement your current job or private practice.

Location: United States We’re looking for passionate Licensed Clinical Psychologists to join Intellect, a leading mental health platform dedicated to making quality care more accessible around the world. As a practitioner on our telehealth platform, you’ll have the opportunity to empower individuals on their mental health and personal growth journeys — providing meaningful, one-on-one support through 60-minute video sessions tailored to each client’s unique goals and needs. This is a freelance, fully remote role that offers you the flexibility to choose your own schedule, making it a great way to complement your current job or private practice while joining a collaborative, mission-driven global community. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth or occasional onsite mental health support for Intellect’s clients. Work with a wide range of clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, and addiction . Collaborate closely with Intellect’s internal clinical team to continuously improve our programs and platform. If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today. Requirements Qualifications: PhD or PsyD Experience: A minimum of 3 years of clinical experience and 500 supervised clinical hours (excluding internships and academic placements) Expertise: Skilled in Trauma-Informed Therapeutic Approaches Trauma-Focused Cognitive Behavioural Therapy (TF-CBT) Eye Movement Desensitisation and Reprocessing (EMDR) Dialectical Behaviour Therapy (DBT) for trauma survivors Somatic Experiencing (SE) License: Must hold valid and active licenses applicable to Colorado Supervision Requirement: One supervision session every 2 months Preferred Background: Prior experience with EAP and/or adult counseling Flexibility: Openness to occasional onsite work, if necessary Languages: Fluency in English required; proficiency in additional languages is a plus. Applicants must already hold a valid visa or legal right to work in the country of hiring, as Intellect does not provide visa sponsorship at this time Benefits Flexible, remote work Independent contractor role that can be combined with full-time work or other professional commitments Supportive, mission-driven community Creative freedom and growth opportunities

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. 30% traveling  to customer onsite required for eligibility  Job Summary:  The Software Training Specialist plays a pivotal role in preparing and delivering high-quality training to both new and existing customers, leveraging adult learning principles and a variety of instructional tools and platforms. This position is responsible for continuously improving training processes, conducting instructor-led sessions online and onsite, and ensuring content stays current with product updates and industry standards. By facilitating communities of practice, implementing reinforcement strategies, and coaching customer super users, the specialist drives knowledge transfer, user engagement, and long-term solution adoption. Ongoing professional development through workshops and certification ensures the specialist remains equipped to provide exceptional support and guidance throughout the customer journey. Reporting to the Sr Manager, Professional Services  Key Duties and Responsibilities: Develop and Prepare Training Programs •Conduct classroom training at company sites, industry conferences, or customer locations. •Coordinate and schedule training sessions, including participant and resource management. • Promote and facilitate adoption of online learning modules (e.g., SmartZone) to support ongoing user education. • Determine individual and group training needs to address specific business requirements. Enhance Training Effectiveness and Engagement           • Continuously evaluate and improve training formats, materials, and delivery methods to enhance scalability, accessibility, and effectiveness. • Leverage AI tools to analyze learner feedback and performance data, identify gaps, and continuously improve effectiveness training content and delivery. •Solicit and provide feedback regarding curriculum and programme design to ensure training content is relevant and current with product updates. •Implement reinforcement strategies such as spaced-learning campaigns, micro-challenges, job aids, and peer learning groups to boost retention and long-term adoption. • Facilitate communities of practice, user groups, and ongoing enablement sessions to foster peer learning and sustained engagement.  Support Customer Success and Solution Adoption         • Define and communicate training expectations to end users for effective learning outcomes. •Develop and mentor customer super users to enable them to lead internal training, advocate for best practices, and drive ongoing adoption within their organisations. • Deliver train-the-trainer programmes, including coaching and shadowing, to empower customer super users. • Assess post-training knowledge transfer and identify areas for improvement. • Maintain up-to-date training databases and content reflecting latest product enhancements and real-world examples. Collaboration and Continuous Improvement • Work collaboratively with Product, Support, and Customer Success teams to share insights, identify emerging challenges, and inform product or content enhancements. •  Identify and escalate risks or issues related to product adoption, technology, knowledge retention, or access to self-learning resources to management as needed. • Support achievement of established metrics (KPIs), including process compliance and customer satisfaction scores (e.g., Net Promoter Score). •Recommend and improve AI-native processes.  Professional Development    •  Participate in educational workshops, seminars, and in-house certification and release training to maintain up-to-date professional and technical knowledge.    Your Skills and Qualifications: • Post-secondary education, preferably in training and development, education, or a related field • Previous client-facing training experience, preferably in the software industry • Self-motivated and enthusiastic, with strong interpersonal skills • Excellent communication skills, both written and verbal, particularly as it relates to explaining both simple and complex technical concepts to non-technical users • Strong understanding of adult learning concepts/theories, training development techniques, and best practices • Strong software & technology aptitude and literacy • Excellent presentation skills • Experience conducting training sessions both in-person and remotely • Excellent documentation skills • Clinical or Financial experience within the senior care industry is preferred (i.e. skilled nursing or assisted living) • Ability to work in a dynamic and fast-paced environment • Proficiency with gen-AI (i.e. Claude, Copilot) • Proficiency with Microsoft Office suite of products and other teleconferencing solutions (i.e. Zoom, WebEx, etc.) #P1-C2 #Remote #MG-LI1 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $79,000- $88,000 + fulltime benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.  Your recruiter can share more information about our total rewards package during the hiring process. Overtime eligible

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. 30% traveling  to customer onsite required for eligibility  Job Summary:  The Software Training Specialist plays a pivotal role in preparing and delivering high-quality training to both new and existing customers, leveraging adult learning principles and a variety of instructional tools and platforms. This position is responsible for continuously improving training processes, conducting instructor-led sessions online and onsite, and ensuring content stays current with product updates and industry standards. By facilitating communities of practice, implementing reinforcement strategies, and coaching customer super users, the specialist drives knowledge transfer, user engagement, and long-term solution adoption. Ongoing professional development through workshops and certification ensures the specialist remains equipped to provide exceptional support and guidance throughout the customer journey. Reporting to the Sr Manager, Professional Services  Key Duties and Responsibilities: Develop and Prepare Training Programs •Conduct classroom training at company sites, industry conferences, or customer locations. •Coordinate and schedule training sessions, including participant and resource management. • Promote and facilitate adoption of online learning modules (e.g., SmartZone) to support ongoing user education. • Determine individual and group training needs to address specific business requirements. Enhance Training Effectiveness and Engagement           • Continuously evaluate and improve training formats, materials, and delivery methods to enhance scalability, accessibility, and effectiveness. • Leverage AI tools to analyze learner feedback and performance data, identify gaps, and continuously improve effectiveness training content and delivery. •Solicit and provide feedback regarding curriculum and programme design to ensure training content is relevant and current with product updates. •Implement reinforcement strategies such as spaced-learning campaigns, micro-challenges, job aids, and peer learning groups to boost retention and long-term adoption. • Facilitate communities of practice, user groups, and ongoing enablement sessions to foster peer learning and sustained engagement.  Support Customer Success and Solution Adoption         • Define and communicate training expectations to end users for effective learning outcomes. •Develop and mentor customer super users to enable them to lead internal training, advocate for best practices, and drive ongoing adoption within their organisations. • Deliver train-the-trainer programmes, including coaching and shadowing, to empower customer super users. • Assess post-training knowledge transfer and identify areas for improvement. • Maintain up-to-date training databases and content reflecting latest product enhancements and real-world examples. Collaboration and Continuous Improvement • Work collaboratively with Product, Support, and Customer Success teams to share insights, identify emerging challenges, and inform product or content enhancements. •  Identify and escalate risks or issues related to product adoption, technology, knowledge retention, or access to self-learning resources to management as needed. • Support achievement of established metrics (KPIs), including process compliance and customer satisfaction scores (e.g., Net Promoter Score). •Recommend and improve AI-native processes.  Professional Development    •  Participate in educational workshops, seminars, and in-house certification and release training to maintain up-to-date professional and technical knowledge.    Your Skills and Qualifications: • Post-secondary education, preferably in training and development, education, or a related field • Previous client-facing training experience, preferably in the software industry • Self-motivated and enthusiastic, with strong interpersonal skills • Excellent communication skills, both written and verbal, particularly as it relates to explaining both simple and complex technical concepts to non-technical users • Strong understanding of adult learning concepts/theories, training development techniques, and best practices • Strong software & technology aptitude and literacy • Excellent presentation skills • Experience conducting training sessions both in-person and remotely • Excellent documentation skills • Clinical or Financial experience within the senior care industry is preferred (i.e. skilled nursing or assisted living) • Ability to work in a dynamic and fast-paced environment • Proficiency with gen-AI (i.e. Claude, Copilot) • Proficiency with Microsoft Office suite of products and other teleconferencing solutions (i.e. Zoom, WebEx, etc.) #P1-C2 #Canada #Remote #MG-LI1 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $79,000- $88,000 + fulltime benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime eligible

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: United States The Company: Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings. Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care. The Role: Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’ Support the European investigations and regulatory compliance (ISO 14155, MDR) Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management Requirements Degree in life sciences, nursing, medicine, biomedical engineering or a related field 5+ years in clinical research, including 3+ years in US FDA-regulated devices Familiarity with SaMD clinical trials Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes. Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems Structured problem-solving and clear prioritization under shifting timelines Strong stakeholder management across academic sites, health systems and senior KOLs Uncompromising on patient safety, data integrity and inspection readiness Fluency in English Authorized to work in the US Nice to have: Cardiology or heart failure trials; pragmatic or health-system-embedded trials App-based or remote monitoring studies (patient onboarding, adherence, technical support) Contribution to a De Novo, 510(k) or PMA clinical evidence package Advanced academic degree (e.g. MSc) Benefits 💵 Competitive pay plus meaningful equity 🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care 🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford 🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely ✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process 🎾 Access to Urban Sports Club to help you stay active and fit

Location: Berlin, Germany The Company: Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings. Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care. The Role: Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’ Support the European investigations and regulatory compliance (ISO 14155, MDR) Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management Requirements Degree in life sciences, nursing, medicine, biomedical engineering or a related field 5+ years in clinical research, including 3+ years in US FDA-regulated devices Familiarity with SaMD clinical trials Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems Structured problem-solving and clear prioritization under shifting timelines Strong stakeholder management across academic sites, health systems and senior KOLs Uncompromising on patient safety, data integrity and inspection readiness Fluency in English Authorized to travel to the US without Visa restrictions (e.g. ESTA-eligible) Nice to have: Cardiology or heart failure trials; pragmatic or health-system-embedded trials App-based or remote monitoring studies (patient onboarding, adherence, technical support) Contribution to a De Novo, 510(k) or PMA clinical evidence package Advanced academic degree (e.g. MSc) Benefits 💵 Competitive pay plus meaningful equity 🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care 🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford 🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely ✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process 🎾 Access to Urban Sports Club to help you stay active and fit

Location: Singapore You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has a Master / Postgraduate Diploma training in Clinical Psychology Has experience working with psychological topics like depression, OCD, PTSD, and the like Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have at least 300 clinical hours post Master's Able to do occasional onsite sessions Candidate must be proficient in English (plus points for other languages) Prior experience in EAP, and/or counselling working is a plus

BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care without admin or overhead. Therapists provide expertise while BetterHelp handles administrative tasks. Why Join BetterHelp: — New hourly compensation: $55 - $70 per hour for live sessions. — $650 Health Benefit Stipend available for those committing 30 hours a week. — No insurance issues, no clawbacks, no payment delays; weekly payments for every session. — AI documentation support. — 70% of clients use insurance, helping build and sustain a strong caseload. — Therapist Perks Program offering exclusive discounts on clinical tools, professional resources, and wellness benefits. Additional Benefits: — Fully remote work from home. — Flexible schedule with self-set hours. — Free access to 390+ CEU courses. — Free BetterHelp membership for self-care. — Additional bonuses and incentives for high performers. — Zero overhead; no fees collected from therapists. — Autonomy over clinical decisions. — Access to a community of over 30,000 therapists. Requirements: — Licensed as LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist/PsyD. — Minimum 3 years of mental health counseling experience. — Master’s or Doctorate degree in Counseling, Psychology, Social Work, or Marriage & Family Therapy. — Fully independent license allowing therapy without supervision. — U.S. residency, private workspace, reliable internet, and professional liability insurance. — Private and professional environment for sessions. — Excellent written communication skills. — Must currently reside in the U.S. Note: Interns or those requiring supervision cannot apply. Substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches without an additional mental health counseling license are not accepted.