Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Regional Director, Sales for Germany, you’ll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab’s AI-powered DevSecOps platform. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you’ll hire and develop top talent, set clear territory and industry strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals in this market. In your first year, you’ll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment.
Responsibilities
Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results
Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities
Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals
Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes
Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution
Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region
Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development
Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements
Requirements
Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment
Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities
Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth
Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline
Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement
Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others
Alignment with GitLab’s values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Regional Director - Public Sector, UK/I
As a Regional Director, UK/I Public Sector in GitLab's EMEA Sales team, you'll lead a regional Public Sector sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.
Some examples of our projects:
Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
Building strong relationships with key decision-makers across Public Sector accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value
What you'll do
Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
Develops and executes strategies focused on expanding the client base within the territory
Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
Prepares forecasts, territory/industry management, and growth plans
Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
Ensures that the sales plan is aligned with and supports the corporate revenue goal
Invests time weekly to build and engage a pipeline of top talent for potential future hires
Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
Hires, coaches and develops top talent into the team
Drives a high performing sales organisation
Leads by example whilst being a role model for the team
Empowers individuals to grow their own business
What you'll bring
Demonstrated progressive experience in field sales, operations and leadership
Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
Strong solution selling experience and experience elevating the team to be solution sellers
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
Strong relationship building and negotiation skills
Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
You share our values, and work in accordance with those values.
Leadership at GitLab
Ability to use GitLab
About the team
The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
— Own and maintain the Graphic Controller software architecture; — Define and coordinate the architecture of the different VASs and their interaction with the Base System;
Serbia
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Проектирование и подбор серверных платформ под требования заказчика (производительность, надежность, бюджет). Сборка, модернизация и диагностика серверов (материнские платы, процессоры, память, охлаждение).
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market.
You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams.
RESPONSIBILITIES
- Partner Storytelling & Content
- Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions.
- Translate technical integrations into clear, differentiated messaging for both technical and business audiences.
- Enablement & Training
- Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions.
- Create sales playbooks and battlecards tailored to each partner’s ecosystem.
- Joint Go-to-Market Campaigns
- Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities.
- Manage partner marketing calendars and ensure alignment with key product milestones.
- Cross-Functional Collaboration
- Work closely with product marketing, product management, DevRel, and growth marketing, events and sales to align messaging and GTM initiatives.
- Serve as the marketing point-of-contact for the partnerships team.
REQUIREMENTS
- 6-10 years of experience in product marketing, partner marketing, or related roles in B2B technology.
- Experience with NVIDIA technology and ecosystem or Cloud Providers technology
- Track record of working with cloud providers, ISVs, or hardware partners in joint go-to-market programs is a plus.
- Exceptional written and verbal communication skills; ability to create high-quality content across multiple formats.
- Strong program management skills with the ability to handle multiple partners and campaigns simultaneously.
- Technical curiosity and ability to quickly learn new technologies and ecosystems.
- Comfortable working in a fast-paced, high-growth environment.
NICE TO HAVE
- Familiarity with developer ecosystems, APIs, and modern software development practices.
- Knowledge of AI/ML infrastructure, model serving, and performance optimization concepts.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region.
What you’ll do
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.
Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.
Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.
Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.
Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.
Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.
Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.
What you’ll bring
Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.
Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.
Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.
Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.
Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.
Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.
Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.
Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.
About the team
We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of the Role
As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan.
Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities.
In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business.
Some Examples of Our Projects
Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements
Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets
What You’ll Do
Own the APJ customer story, reference and proof library, and associated pipeline.
Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership.
Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time.
Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories.
Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities.
Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes.
Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones.
Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs.
What You’ll Bring
Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS.
Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle.
A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers.
Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority.
Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics.
Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment.
Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes.
Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives.
About the Team
The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bellevue, United States
📍
Location:
Bellevue, WA
📄
Employment Type:
6-Month W-2 Contract | Potential for Full-Time Conversion
🏢
Work Arrangement:
Hybrid — 3 Days/Week On-Site
🗓️
Schedule:
Monday–Friday
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be a
U.S. Person — U.S. Citizen or U.S. Permanent Resident (Green Card holder)
.
Must be able to work on-site in Bellevue, WA,
3 days per week
.
Strong hands-on experience developing
embedded C firmware
for 32-bit ARM Cortex-M or similar microcontrollers.
Experience with register-level peripheral programming.
Hands-on PCB and firmware bring-up experience.
Working knowledge of
USB-C / USB Power Delivery (USB-PD)
.
Experience communicating with companion ICs through I2C, SPI, and/or UART.
Proficiency with bench-level debugging equipment, including oscilloscopes, logic/protocol analyzers, multimeters, SWD/JTAG debuggers, and UART logging.
Ability to work from datasheets, register tables, and schematics.
Proficiency with Git.
About the Role
We are seeking a hands-on
Embedded Firmware / Software Engineer – USB-C Power Delivery
to bring up new hardware platforms built around USB-C Power Delivery controllers and develop firmware from initial PCB power-on through production-quality implementation.
This is a low-level embedded firmware engineering role focused on hardware interaction, not application-level software development. You will develop and debug embedded C firmware on ARM Cortex-M microcontrollers, configure companion ICs over I2C, SPI, and UART, and work directly at the hardware bench alongside electrical and hardware engineers.
The ideal candidate can move comfortably between embedded C development, PCB bring-up, USB-PD functionality, peripheral communication, and hardware-level debugging.
What We’re Looking For
We’re looking for an engineer who is genuinely comfortable working at the hardware bench and has personally brought up and debugged embedded hardware.
The ideal candidate can explain how they powered on a new board, validated power and clocks, initialized the microcontroller, configured peripherals, debugged hardware and firmware issues, and verified USB-C Power Delivery behavior.
Strong candidates will combine expertise in:
Embedded C + ARM Cortex-M + PCB Bring-Up + USB-C/USB-PD + I2C/SPI/UART + Bench Debugging
Candidates whose experience is limited to application-level software development, without hands-on firmware and hardware bring-up experience, may not be a fit.
Key Responsibilities
PCB Bring-Up & Hardware Validation
Bring up new printed circuit boards (PCBs) from initial power-on through functional firmware.
Validate power rails, clocks, and hardware interfaces during board bring-up.
Connect and configure SWD/JTAG debuggers.
Enable and validate microcontroller peripherals.
Work closely with hardware engineers to isolate hardware versus firmware issues.
Support development from initial prototype bring-up through production-quality firmware.
Embedded Firmware Development
Develop and debug embedded C firmware on ARM Cortex-M-class microcontrollers.
Implement register-level peripheral programming.
Configure and communicate with companion ICs over I2C, SPI, UART, and other peripheral interfaces.
Work within memory-constrained environments, accounting for flash and RAM limitations.
Analyze datasheets, register tables, and schematics to configure and troubleshoot hardware.
Document firmware configurations, implementation decisions, and design considerations.
USB-C & Power Delivery Implementation
Implement and debug USB-C and USB-PD functionality, including:
Source and sink roles
Dual-role power (DRP)
Power-contract negotiation
Fault handling and recovery
Validate USB-PD behavior and troubleshoot power-delivery issues.
Support the implementation and verification of reliable USB-C Power Delivery functionality.
Work with hardware engineers to resolve issues involving USB-PD controllers and associated circuitry.
Hardware Debugging & Testing
Debug firmware and hardware directly at the bench using:
Oscilloscopes
Logic and protocol analyzers
Digital multimeters
SWD/JTAG debuggers
UART logging
Investigate hardware and firmware issues using schematics, register maps, and measurement results.
Validate peripheral communication and hardware functionality.
Support troubleshooting throughout development and testing.
Documentation & Engineering Collaboration
Maintain clear documentation of firmware configurations and design decisions.
Collaborate closely with hardware and electrical engineering teams.
Communicate debugging findings and support root-cause investigations.
Use Git for source control and firmware development workflows.
Contribute to firmware quality and production readiness.
Required Qualifications
Strong proficiency in
embedded C
.
Experience developing firmware on
32-bit ARM Cortex-M or similar microcontrollers
.
Strong understanding of:
Interrupts
Register-level peripheral programming
Memory-constrained embedded development
Flash and RAM limitations
Working knowledge of USB-C and USB Power Delivery.
Understanding of USB-PD source, sink, and dual-role power (DRP) configurations.
Understanding of USB-PD power-contract negotiation and fault handling.
Hands-on experience with hardware and PCB bring-up.
Experience communicating with and configuring companion ICs through I2C, SPI, UART, or similar interfaces.
Ability to read and work from datasheets, register maps, and schematics.
Experience using oscilloscopes, logic/protocol analyzers, multimeters, SWD/JTAG debuggers, and UART logging.
Proficiency with Git.
Strong troubleshooting and hardware/firmware debugging skills.
Ability to collaborate closely with hardware and electrical engineering teams.
Preferred Qualifications
Experience with Infineon or Cypress MCU SDKs/IDEs and associated middleware.
Experience with
ModusToolbox, STM32Cube, or similar development environments
.
Experience creating or customizing a Board Support Package (BSP).
Experience with firmware bootloaders and update mechanisms, including DFU or equivalent.
Experience with power-path or regulator firmware, including:
VBUS control
Over-voltage protection (OVP)
Under-voltage protection (UVP)
Over-current protection (OCP)
Fault detection and recovery
Enable and soft-start sequencing
Experience with USB subsystems such as:
USB hubs
DisplayPort Alt Mode
Redrivers
Retimers
Billboard devices
Nice-to-Have Qualifications
Experience with
Infineon EZ-PD / PMG1 or Cypress CCGx USB-PD controllers
.
Experience with ModusToolbox.
Experience implementing continuous integration (CI) for embedded firmware builds.
Familiarity with USB-IF Power Delivery compliance requirements and USB-C specifications.
Experience taking embedded products from prototype hardware through production.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Partner Solutions Manager, Strategic Partnerships, you'll own the technical strategy and validation of joint work with GitLab's strategic partners: hyperscalers, artificial intelligence (AI) labs, AI-native companies, and development, security, and operations (DevSecOps) vendors. You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration. In this role you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers. Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better. This role has no sales quota or variable pay.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform doesn't just bring people together-it unites teams and organizations, breaking down barriers and redefining what's possible in software development.
What You’ll Do
Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration. Build working prototypes to validate concepts with partners.
Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.
What You’ll Bring
Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role. Experience with technology partners or alliances is strongly preferred.
An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure. Cloud cost or FinOps experience is a plus.
Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP), and how they fit into developer workflows.
Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases that scope work, estimate gains and costs, and size resources.
An autonomous, ownership-driven approach: you identify work and move it forward without waiting for a project backlog.
Clear, concise written and spoken communication, adapting technical and commercial trade-offs for audiences from engineers to executives.
Ability to travel about once a quarter and work hours that overlap with Europe, the Middle East, and Africa (EMEA). If you're on the US West Coast, expect to start around 7 a.m. Pacific Time; when the day ends is flexible.
About the team
You'll join Strategic Partnerships and report to the VP, Corporate Development and Strategic Partnerships. The team manages GitLab's relationships with hyperscalers, AI companies, and select DevSecOps companies, acting as the business owner and coordinating work across hosting contracts, product integrations, go-to-market activities, purchasing, and partner-specific marketing. Partner managers and directors lead each relationship; you'll own the technical side across partner types and collaborate with R&D, Engineering, FinOps, Finance, Sales, and Marketing. The role is remote, with Eastern Time preferred and other US time zones possible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Mid-Market Corporate Sales Lead
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Mid-Market Corporate Sales Lead to join our London team. This is a hybrid role. In this role, you’ll help us lead a small team of BDMs and deliver the mid-market new business target through your own pipeline and your team's performance.
Get to know our Commercial team — what drives us, how we work, and what you can expect.
https://careers.deliveroo.co.uk/the-commercial-team/
What You’ll Be Doing
You’ll be joining the Deliveroo for Work (DfW) UKI team. Deliveroo for Work is Deliveroo’s B2B arm, offering simple and flexible food-spending solutions to corporate clients across seven global markets. From team lunches to late-night meals to office events and even pantry supplies - Deliveroo for Work has every business food need covered.
Here’s what your day-to-day might look like:
New Business Target:
Own the mid-market new business target for the UK, delivered through a combination of your own sales and your team's performance, building strong relationships with decision-makers and uncovering growth opportunities using data-driven insights. Monitor pipeline performance through key metrics to identify trends, risks, and growth levers to develop tailored strategies to maximise new business revenue.
Team Leadership:
Lead, coach, and nurture a small team of BDMs, setting clear direction and priorities, and supporting their development to help them thrive and deliver against their targets.
Strategic Vision:
Own the mid-market new business strategy, leveraging commercial data, prospect behaviour insights, and market performance analysis to identify growth levers and performance risks. Translate complex pipeline trends into clear, actionable recommendations that inform decision-making and drive measurable commercial outcomes.
Technical Sales:
Develop deep expertise in the DfW product suite to advise prospects on best-practice usage. Build credibility as a trusted technical partner by proactively identifying risks, troubleshooting issues, and driving timely resolution to ensure a seamless prospect experience.
Stakeholder Management:
Build and maintain strong, multi-level relationships with key stakeholders across prospect organisations and internal teams, acting as the primary point of contact throughout the sales process. Understand stakeholders and their priorities, tailoring engagement and communication to secure buy-in, resolve issues quickly, and unlock new growth opportunities.
Cross-functional Collaboration:
Partner closely with Marketing, Tech, Finance, and Global Commercial teams to represent your pipeline’s priorities. Translate new business performance insights into clear requirements, influence roadmaps and campaigns, and ensure initiatives are aligned to UK growth objectives.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Commercially minded with strong commercial instinct and a passion for driving growth and taking full ownership of targets.
A natural people leader with high EQ, who inspires trust, coaches with empathy, and brings out the best in their team.
Data-driven operator comfortable working with large data sets and confident in translating metrics to shape sales plans.
Exceptional stakeholder management and communication skills, with a proven ability to engage quickly, build strong relationships, and influence across all levels.
Solutions-focused, curious, and proactive mindset, comfortable moving with pace and thriving in fast-growing environments.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.
We aim t
o create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure:
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborat
e with teammates,
systems
, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote Ireland; Remote, France; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the UK, Ireland, Spain, and France.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Fluency in Italian.
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New Delhi
ROLE HIGHLIGHTS
- Mission Sales Director, India
- Location: New Delhi
- Department: Missions Sales
- Reports to: VP of Mission Sales (dotted line to the CEO of ICEYE India)
- Employment type: Permanent
- Workplace model: Hybrid, with travel
- Employment is subject to applicable security screening
WHY THIS ROLE MATTERS
As Mission Sales Director, India, you'll lead sovereign satellite and ISR mission sales to Indian government and defence customers, at a time when ICEYE is establishing its local presence and India is rapidly expanding its space-based ISR capabilities.
You will own the full sales cycle for Missions satellite programmes, from identifying and shaping opportunities to closing multi-year deals. Working closely with the CEO of ICEYE India, you will build strategic relationships with government and defence decision-makers, align our offering with India's priorities for indigenous capability and local partnerships, and deliver sustainable revenue growth together with ICEYE's Missions, Data and Solutions teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY-TO-DAY RESPONSIBILITIES
- Own and drive revenue growth for ICEYE's Missions business in India
- Identify, shape, qualify and close sovereign satellite and ISR mission opportunities with Indian government and defence customers
- Build and sustain trusted relationships across the Ministry of Defence, the armed forces, defence and intelligence agencies, and the national space ecosystem
- Shape opportunities in line with Indian defence procurement processes and indigenisation priorities, including local industrial partnerships where relevant
- Develop and manage a qualified pipeline, including capture plans, win strategies and accurate forecasting
- Lead complex strategic sales processes, including opportunity reviews, bid or no-bid decisions, proposal coordination and commercial positioning
- Collaborate across Missions, Data and Solutions to align customer needs, technical capabilities and delivery plans
- Represent ICEYE in India through customer meetings, industry events and strategic stakeholder engagement
- Use AI tools to work smarter, from account research and capture planning to proposals and forecasting
- Maintain strong CRM discipline and provide clear market intelligence to support business planning
WHAT WE'RE LOOKING FOR
Must haves
- 5+ years of strategic sales or business development in aerospace, defence, space, ISR, earth observation or related government technology
- 5+ years of experience selling complex solutions, including to international or export customers
- Experience selling to Indian government customers, defence organisations or public-sector decision-makers
- An existing network across relevant Indian government, defence and space organisations
- Strong understanding of earth observation, ISR or satellite-based capabilities, ideally including SAR
- Familiarity with Indian defence procurement processes and indigenisation and local partnership requirements
- Proven ability to run complex sales cycles, including qualification, opportunity development, capture planning, stakeholder mapping and closing
- Professional working proficiency in English
- Willingness to travel across India and to Finland
Nice to haves
- Proficiency in Hindi or other regional languages
- Previous military, defence, intelligence or security-sector experience
- Experience with Indian defence tenders and partnerships with Indian primes or integrators
- Experience producing capture plans and delivering against win strategies
- Hands-on use of AI tools in sales work (research, proposals, automation)
- Experience with Salesforce or another CRM
- Sales training in Miller Heiman, Korn Ferry, Shipley or a similar methodology
APPLICATION PROCESS
1. Online Assessment
2. Recruiter interview
3. Peer interview (CEO of ICEYE India)
4. VP of Mission Sales interview
5. References
6. C-suite interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://iceye.com.
Анализировать обращения и инциденты клиентов: воспроизводить проблемы, локализовывать причины и определять влияние на продукт. Рассматривать проблему с точки зрения клиента и искать не только локальный workaround или spot-fix, но и первопричину (root cause).
• Выполнять задачи, ставящиеся перед командой, включая исследование ядра iOS, реверс-инжиниринг компонентов с закрытым исходным кодом, отладку смартфонов, проверку имеющихся уязвимостей и proof-of-concepts на эксплуатируемость, написание рабочих эксплоитов, объединение эксплоитов в цепочки.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Help us build the next generation of authentication services at GitLab. As a Senior Backend Engineer on the Authentication team, you'll build authentication features across the Rails monolith and GATE. GATE is our new service for issuing and validating tokens and managing identities, designed to support every GitLab deployment model.
You'll expand authentication mechanisms, including support for identities used by artificial intelligence (AI) agents. You'll also help keep GitLab and its customers secure by building access management tooling and addressing vulnerabilities reported through our HackerOne program.
GATE will become the foundation for token issuance, validation, and identity services across GitLab.com multi-tenant software as a service (SaaS), Self-Managed, Dedicated, and air-gapped environments. Your work will affect core components that customers, users, and GitLab teams rely on.
Some of our projects include:
Building GATE as the centralized service for token issuance and validation
Consolidating tokens and migrating authentication paths out of the Rails monolith
Building passkeys and passwordless authentication
Developing composite identities that combine machine and human authorization for AI
Improving service accounts and secure automation
Enhancing Security Assertion Markup Language (SAML), Lightweight Directory Access Protocol (LDAP), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) capabilities for automated user provisioning and single sign-on (SSO)
What you'll do
Shape the roadmap for GATE and GitLab's authentication services with the team.
Design and implement token issuance, validation, and identity services in Go and Ruby across the Rails monolith and GATE, including new authentication mechanisms such as Workload Identity Federation.
Migrate authentication and token management paths from the monolith into GATE while maintaining reliability across all deployment models.
Build authentication mechanisms from the ground up, such as Workload Identity Federation.
Strengthen security for users and organizations through access management tooling and by addressing vulnerabilities reported through our HackerOne program.
Define and improve standards for style, maintainability, and engineering practices in a high-scale environment, and advocate for them through code review.
Communicate publicly about GitLab initiatives, projects, and contributions from people not working for GitLab Inc. Reflect GitLab's values in these communications.
Ship moderately sized features and improvements with moderate guidance and support from other team members, and collaborate on larger projects, including the build-out of GATE.
Participate in the maintainer trainee program at your own comfortable pace while working toward becoming a project maintainer.
What you'll bring
Professional experience with Go and/or Ruby in scaling or mission-critical SaaS products.
Familiarity with authentication and authorization technologies or techniques, such as OAuth, OIDC, SAML, SSO, SCIM, LDAP, JSON Web Tokens (JWTs), role-based access control (RBAC), or identity and access management (IAM).
Knowledge of token systems, cryptographic signing, and key management.
Experience building or contributing to a service from concept to production, including proposal, discussion, and execution.
Proficiency in written and verbal English, with the ability to communicate complex problems and solutions clearly in a remote, largely asynchronous work environment.
Experience diagnosing, preventing, and resolving performance and optimization problems.
Experience working in an iterative software development process, managing your work effectively, staying organized, and following through on priorities.
About the team
Our mission is to empower GitLab system administrators with the toolkit they need to create their desired balance of security and accessibility for their GitLab experience.
Authentication is the first impression a new customer has when they configure a new GitLab instance. We aim to make it as seamless as possible, from that first login to onboarding users and managing security rules for their instance in a secure, flexible, and scalable way.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United Kingdom
УдалённоRemote, South Korea
УдалённоRemote, Australia
УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
ГибридSan Francisco
УдалённоRemote, United States; We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоleadRemote, Australia; Remote, Singapore; Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities; Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones
УдалённоBellevue, United States
УдалённоseniorRemote, Canada; Remote, United States; The role is remote, with Eastern Time preferred and other US time zones possible; The base salary range for this role’s listed level is currently for residents of the United States only
leadWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote Ireland; Remote, France; Remote, Spain; Remote, United Kingdom; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks
География найма не уточнена
seniorBangalore, India
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