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Location: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Support Engineer to join our API Support team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast. When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume. Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well. What you'll do: Own support tickets from first response through confirmed resolution. No tossing them over the fence. Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production. Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently. Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication. Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions. Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket. Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake. What you'll bring: 3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS. Strong debugging instincts and comfort operating in production environments where you won't always have a playbook. Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently. SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst. Ability to reason through complex system behavior from first principles, not just follow runbooks. Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon. A strong bias toward ownership. You'd rather solve the problem than route the ticket. Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow. Experience working in ticketing systems (Zendesk, Jira, or equivalent) Strong sense of ownership and ability to work independently in a remote environment The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a strategic Territory Sales Manager  for Japan, you will own and grow your Digital Native and Retail territory with GitLab’s enterprise relationships in the Japan market. You’ll help Enterprise organizations realize the full value of GitLab’s AI-powered DevSecOps platform by leading the entire sales cycle, from prospecting and qualification through rollout and long-term adoption. Reporting to an Area Sales Manager or Regional Director, you’ll use a consultative approach to understand complex customer needs, guide them through evaluation, and coordinate pre- and post-sales resources to ensure successful deployments and visible business outcomes. You’ll work under minimal supervision on complex deals, act as the voice of the customer into GitLab, and partner closely with our strategic channel partners to generate qualified opportunities and develop new customers. In your first year, you’ll be expected to establish and execute clear account plans for enterprise prospects and customers in the Japan market, build strong internal and external stakeholder relationships, and consistently manage your forecast and pipeline with transparency and discipline. What you’ll do Support GitLab’s strategic prospects and customers in your territory in Japan  Market, with a focus in the Digital Natives and Retail industry, owning the full sales cycle for enterprise accounts Lead account strategy by developing and executing account plans aligned to each customer’s business needs and long-term goals Conduct prospecting and opportunity development activities in named large and strategic accounts, including working closely with strategic channel partners to generate qualified leads and new customers Coordinate pre- and post-sales engagement with solutions architects, customer success, and support teams to ensure successful rollout, adoption, and expansion of GitLab products Provide clear account leadership, including regular activity, pipeline, and forecast reporting to sales management Analyze wins and losses, contribute to root cause analysis, and share lessons learned with account managers, marketing, and technical teams to improve future outcomes Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal channels Use a consultative sales approach to uncover business issues, shape solution recommendations, and deliver compelling proposals, quotes, and presentations that address customer requirements What you’ll bring Experience managing complex sales cycles with large, strategic enterprise customers, selling into the Digital Natives and retail segment Proven ability to prospect, qualify, and develop new opportunities while also growing existing accounts through strong account management Skill in leading pre- and post-sales activities, coordinating with technical, support, and channel partners to drive adoption and expansion Proficiency in consultative selling, including uncovering business needs, building account plans, and delivering proposals and presentations that align GitLab solutions to customer outcomes Ability to prepare and maintain accurate activity, pipeline, and forecast reports, and to contribute to win/loss and root cause analysis Effective communication and collaboration skills to share customer feedback and lessons learned with sales management, product, marketing, and technical teams Familiarity with software development concepts and tools, with preferred exposure to Git, software development tools, or application lifecycle management Alignment with GitLab’s values, openness to learning, and interest in applying transferable skills even if your background does not match every requirement exactly About the team The Territory Sales Manager will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the Japan market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts. Additional details about our process can be found on our hiring page . Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Engineer, you'll be the technical anchor for GitLab's Nonlinear Productivity team in the US: the person who decides what "proven" means before something ships, and who helps shape what the team builds next, not just how to build it. It's a from-scratch, generalist team with no dedicated product manager — that ownership starts on day one. Some examples of the problems this team takes on: Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions. Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to. What you'll do Set the technical direction for the team's agentic systems, from how agents are orchestrated to where a step should stay human-owned, and defend those calls once they're tested against real code. Discover and prioritize sources of friction across GitLab's SDLC, driving the fix — agentic, process-based, or both — from a rough hypothesis through to a shipped, measured result. Work across any part of GitLab's codebase as the problem requires, since this team operates like a small, generalist group rather than one scoped to a single service. Apply distributed systems judgment to catch cases where generated code looks correct but breaks under concurrency, at scale, or across deployment topologies (including self-managed, dedicated, and multi-tenant environments), and coach others to do the same. Mentor senior and mid-level engineers on agent engineering practices and distributed systems judgment, through design reviews and pairing that raise the team's collective bar rather than just your own output. Collaborate with the India-based group a few times a week to align on the roadmap, and represent the team's technical progress to stakeholders in the Chief Technology Officer's organization. Serve as a bar raiser for the team's hiring, owning the Technical Leadership round for other Staff-level candidates as the team scales. Own a greenfield technical foundation from day one, with your scope and impact free to grow as the team scales. What you'll bring Experience building reliable agentic or large language model (LLM)-based systems, including multi-step orchestration, tool use, guardrails, and recovery. Ability to work autonomously in unfamiliar codebases and drive solutions from discovery through completion. Strong distributed systems and computer science fundamentals, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load. Proficiency in Go, Rust, or Python, with the ability to read and modify code in the others. A track record of delivering results from unclear or incomplete requirements — able to take a complex, loosely specified problem and decompose it into a concrete proposal of small, shippable steps. Experience designing evaluation frameworks for systems where "looks plausible" and "is actually correct" are different questions, and a track record of raising the quality bar for a team's output, not just your own. A history of unblocking and enabling teammates — through design reviews, technical writing, or mentoring — and of engaging regularly with other teams to find where collaboration actually pays off. About the team Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. Solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering. It's a good fit for engineers who want technical ownership of something with no existing playbook, and a hand in defining a brand-new part of GitLab from its first commit. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on GitLab's Nonlinear Productivity team, you'll find and remove friction across the software development lifecycle using reliable AI-powered automation — diagnosing problems like long review cycles, manual release steps, and brittle automation, then building the automation and process changes that resolve them for good. Some examples of the problems this team takes on: Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions. Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to. What you'll do Identify sources of friction across GitLab's software development lifecycle and scope agentic solutions to address them, turning vague pain points into concrete, buildable proposals. Design and build reliable AI-powered systems that follow step-by-step workflows, use tools and safety checks, and correct errors before taking engineering action — the kind of output you can actually trust with real engineering decisions. Build and maintain evaluation tools that judge agent output on correctness, constraint compliance, and cost, not on whether it merely "seems to work." Work across GitLab's codebase as each problem requires, going wherever the friction actually is rather than staying inside one service or product area. Apply distributed systems judgment to identify generated code that may fail under concurrency, at scale, or across self-managed, dedicated, and multi-tenant deployments, catching failures before they reach customers. Collaborate with the India-based group, sharing roadmaps, findings, and reusable agent tooling Take ownership of a greenfield problem space from day one, helping shape a proven internal fix into a capability GitLab could offer customers externally, with your scope and impact free to grow as the team scales. What you'll bring Hands-on experience building agentic or large language model-based systems — multi-step orchestration, tool use, guardrails, and recovery patterns — and making them reliable in production, not treated as one-off prompts or demonstrations. A track record of working autonomously in unfamiliar codebases, getting oriented quickly, and driving solutions through completion. Strong distributed systems knowledge, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load. Proficiency in Go, Rust, or Python, in that order of team priority, and the ability to read and modify code in the other languages. Helpful experience includes shipping autonomous agents that complete real tasks from start to finish; improving build systems, release processes, review workflows, or other parts of the software development lifecycle; and working with globally distributed teams, large language model workload costs, or production constraints across on-premises, air-gapped, single-tenant, and software-as-a-service deployments. About the team Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. It operates like a startup — no dedicated product manager, no pre-set backlog — and solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering. It's a good fit for engineers who'd rather go find the next problem than be handed one, and who want a hand in defining a brand-new part of GitLab from its first commit. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Riyadh, Saudi Arabia Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs. Key Responsibilities Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders. Lead and govern Service Desk, Field Support, and Inventory Management teams. Coordinate managed service delivery across multi-vendor and cross-functional teams. Manage team scheduling and workforce planning for shift-based operations. Develop and execute individual development plans for team members. Ensure effective incident, problem, and escalation management through structured governance. Identify opportunities to improve service delivery processes and operational efficiency. Build and maintain strong relationships with internal and external stakeholders. Communicate effectively with technical teams, business users, and senior management. Lead operational problem-solving initiatives and drive continuous service improvement. Requirements Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field. ITIL V4 Foundation Certification (Mandatory). Proven experience managing 30+ member managed service teams across multiple locations. Experience managing shift-based IT support operations . Strong knowledge of IT Service Management (ITSM) processes and best practices. Hands-on experience with ServiceNow or similar ITSM platforms. Expertise supporting endpoint technologies, including: Laptops and desktops Mobile devices Meeting room and collaboration systems Experience coordinating services across multi-vendor environments. Strong leadership, people management, and coaching skills. Excellent stakeholder management and communication skills. Strong analytical, problem-solving, and decision-making abilities. Ability to drive operational excellence and continuous improvement initiatives.

Location: Dubai, United Arab Emirates Job Description We are looking for an experienced DevOps Engineer to build, automate, and manage enterprise deployment environments with a strong focus on air-gapped infrastructure and OpenShift clusters . The ideal candidate will design and maintain CI/CD pipelines, automate infrastructure, manage containerized applications, and ensure secure, reliable, and scalable deployments. Key Responsibilities Design, implement, and maintain CI/CD pipelines for application and AI solution deployments. Work in air-gapped environments and manage OpenShift clusters . Automate infrastructure provisioning, configuration, and deployment processes. Manage containers, orchestration platforms, and deployment environments. Monitor application performance, availability, and operational health. Implement logging, monitoring, alerting, backup, and disaster recovery solutions. Apply infrastructure security best practices, secrets management, and system hardening. Optimize deployment efficiency, scalability, reliability, and operational costs. Support release management, production deployments, and incident resolution. Collaborate with development, AI, QA, and infrastructure teams. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of DevOps experience. Hands-on experience working in air-gapped environments . Strong experience managing Red Hat OpenShift clusters. Experience designing and maintaining CI/CD pipelines . Experience with Docker and Kubernetes/OpenShift . Experience automating infrastructure using Ansible , Terraform , or similar tools. Experience with Linux administration and shell scripting. Experience implementing monitoring and logging solutions (e.g., Prometheus, Grafana, ELK, Splunk). Experience with backup, disaster recovery, and infrastructure security. Knowledge of secrets management and infrastructure hardening. Strong troubleshooting and problem-solving skills.

Location: Abu Dhabi, United Arab Emirates We are? A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it's not just about investing in our infrastructure, service offering and technology, but by also investing in our people. The Role and Responsibilities EnerMech are looking to recruit a Senior Manager FP&A to our busy Finance team in Aberdeen. The position plays a key role in driving financial performance management across the organisation by delivering high-quality planning, forecasting, reporting and commercial insight. Working closely with the Head of FP&A, this role partners with business leaders and functional teams across multiple geographies to improve decision-making, establish consistent performance management practices and enhance the quality of financial information used throughout the organisation. The role is responsible for embedding standardised reporting, developing meaningful performance metrics, improving forecast accuracy and evolving the FP&A function from a predominantly historical reporting function into a proactive, forward-looking business partner. Responsibilities will include; Partner with business line leaders and functional leadership teams to provide insightful financial analysis that supports strategic and operational decision-making. Deliver value-added analysis that identifies risks, opportunities and performance improvement initiatives Lead elements of the budgeting and rolling forecasting processes across multiple business areas Support scenario modelling and sensitivity analysis to enable informed business decisions. Develop and maintain standardised management reporting across business units and geographies Ensure all reporting has a clearly defined purpose, addresses stakeholder requirements and drives action Partner with stakeholders to define, implement and continuously refine a consistent suite of financial and operational KPIs Build strong working relationships with Finance, Commercial, Operations, HR, IT and other corporate functions Identify and resolve cross-functional data dependencies that impact reporting quality or forecasting capability Work across multiple geographies to establish common planning and reporting standards. Drive continuous improvement of FP&A processes, reporting and planning methodologies Develop trusted relationships with senior business stakeholders across multiple functions and geographies Present financial information confidently to senior management, translating complex analysis into concise business messages Essential Experience Requirements Significant experience within Financial Planning & Analysis or Commercial Finance Experience partnering with senior operational and functional leaders Proven experience supporting multinational organizations with multiple business lines Strong financial modelling, analytical and problem-solving capabilities. Experience designing management reporting, dashboards Demonstrated success in improving planning, forecasting and reporting processes. Leadership & Behaviours Strong commercial curiosity and a proactive approach to problem solving. Excellent organisational and prioritisation skills, with the ability to manage multiple competing deadlines. A continuous improvement mindset with a passion for simplifying processes and increasing efficiency. The confidence to challenge constructively while building strong collaborative relationships. A focus on outcomes rather than simply producing reports. High levels of accountability, ownership and attention to detail. Diversity & Inclusion At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated. Company Benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Canteen on site Employee referral scheme

Location: Karabatan, Kazakhstan We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Main Responsibilities & Key Result Areas Follow and comply with all HSSE requirements and regulations. Ensure the work is performed safe and with due care of Company’s assets. Operate and inspect machines or heavy equipment to diagnose defects. Repair and replace damaged or worn parts. Dismantle and reassemble heavy equipment using hoists and hand tools. Clean, lubricate and perform other routine maintenance work on equipment and vehicles. Examine parts for damage or excessive wear using micrometers and gauges. Read, understand, and interpret operating manuals, parts manuals, blueprints, and technical drawings. Overhaul and test machines or equipment to ensure operating efficiency. Inspect, test, and listen to defective equipment to diagnose malfunctions using. Prepare equipment for RoK related inspection and arrange all required paperwork. Carry out fault diagnosis and route cause analysis on components after failure. Manage the team and ensure the working area is in good condition. Perform all other duties as required by Company’s Lifting Equipment Supervisor within the physical constraints of the job. Requirements BS in mechanical or electrical engineering or equivalent diploma. Minimum of ten (10) years’ experience. Working (i.e diagnosing/ troubleshooting) on lifting equipment and accessories. Familiar with testing mechanical products and equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications. Has detailed knowledge of overhead crane maintenance, including crane rails, associated lifting equipment, hooks, ropes, motors, and engines, moving parts, trolleys, crane hydraulic system, crane electrical systems, limit switches etc. English proficiency in verbal and written communication, upper intermediate level. Benefits • Location – Karabatan, Atyrau, Kazakhstan of Republic • Work schedule -28/28 rotation

Location: Australia At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Looking to take your project management expertise to the next level? Join us as a Project Manager II (PM II) / Senior Project Manager (Sr. PM) and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing multispecialty therapy studies who thrives in a fast-paced, collaborative environment. About the Role As a Project Manager, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations. Your main responsibilities will include but not limited to: Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget. Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards. Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams. Optimizing vendor performance through strategic selection, management, and oversight. Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation. Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete. Requirements About You If you are a results-driven Senior Project Manager with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you. To be successful, we are looking for the following traits and behaviors: Minimum bachelor’s degree in life science, healthcare and/or business degree PM II: Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research ; Minimum 1 year of project management experience, specifically as a clinical project manager Sr. PM: Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research ; Minimum 4 years of project management experience, specifically as a clinical project manage Strong expertise managing the unique operational complexities associated with our Multispecialty ACE Team. Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE. Find more information about our values. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”

Location: United States; Canada The Revenue Operations Manager will play a central role in building and maintaining the organization's analytical and reporting framework. Reporting to our Chief of Staff and working closely with regional executives and the Group CEO, you will drive operational excellence by surfacing data-driven insights. You will partner closely with the Leadership Team and stakeholders across each global region to understand win/loss trends, key customer insights, marketing performance, and overall go-to-market efficiency. You will also be responsible for managing the underlying systems and data infrastructure necessary to generate meaningful insights, improve business processes, and support strategic decision-making. Key Responsibilities Strategy Collaboration: Collaborate closely with the leadership team to assess and evaluate potential revenue initiatives based on historical business performance. Ensure the necessary infrastructure is in place to execute, measure, and optimize selected revenue strategies. Demand Generation Optimization: Provide recurring briefings to the leadership team on the effectiveness of demand generation efforts (e.g., outbound campaigns), identifying top-performing approaches and opportunities for continuous improvement. Growth Performance & Analytics: Develop and maintain dashboards that track key growth objectives. Lead quarterly win/loss analyses and provide actionable recommendations based on performance trends. Marketing Performance Analytics: Partner closely with Marketing leadership to build dashboards and measure the success of marketing initiatives, campaigns, content assets, and other demand generation activities, providing insights to improve future performance. Process Optimization: Audit and optimize existing revenue processes while designing and implementing new workflows that improve operational efficiency and cross-functional alignment. Cross-Functional Engagement: Work closely with stakeholders across Sales, Marketing, Finance, and other departments to solve Revenue Operations challenges, prioritize requests, and drive alignment across the organization. Technology & Systems: Serve as the internal owner and subject matter expert for HubSpot and other revenue technology platforms, ensuring clean, accurate, and reliable data. Design and implement new fields, workflows, automations, and integrations that improve CRM adoption, GTM execution, reporting, and collaboration with Finance, including invoicing and revenue-related processes. Revenue Technology Innovation: Continuously evaluate the Revenue Operations technology landscape, identifying opportunities to integrate AI tools and other complementary software that enrich CRM data, improve reporting, automate workflows, and enhance operational efficiency. Qualifications 5+ years of experience in Revenue Operations, Sales Operations, or a related field. Strong experience with HubSpot is highly preferred. Candidates with extensive experience using other CRMs will also be considered if they can demonstrate the ability to quickly learn and manage a complex HubSpot environment. Experience with data enrichment tools and LinkedIn. Proven ability to build and optimize Revenue Operations infrastructure, reporting, and sales and marketing KPIs. Experience supporting outbound-driven demand generation organizations, including systems used for sequencing, prospecting, and outbound performance measurement. Experience supporting technology-enabled sales organizations. Experience with market segmentation, including both complex enterprise sales motions and shorter, project-based sales cycles. Excellent cross-functional communication and stakeholder management skills. Strong project management skills with the ability to prioritize multiple initiatives simultaneously. Highly analytical, data-driven, and detail-oriented. Curious, proactive, and continuously looking for opportunities to improve systems and processes. Highly organized with excellent execution skills. Operates with a high degree of self-initiative and a strong ownership mindset; proactively identifies gaps and opportunities rather than waiting for tasks to be assigned

Location: Munich, Germany Our Client Our client designs intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters: their people and their business. With a growing international team of more than 800 employees across Germany, France, Spain, and Switzerland, and thousands of customers worldwide, they combine the agility of a fast-growing company with the stability of an established European player. Our client values transparency, autonomy, high standards, and a collaborative working environment where employees are encouraged to take ownership and make an impact. Job Description In order to continue their expansion in the German market, they are looking for a Partner Manager to join their team in Munich. Purpose of the job: Launch and grow their’s alliance network in Germany from the ground up. Cultivate and activate a thriving ecosystem bringing together Tax Advisors (Steuerberater), Business Consultants, and Technology Partners. Act as the crucial link between local market opportunities and the Global Alliances team at HQ. Details of the tasks: Strategy Co-Ownership & Ecosystem Architecture Partner with the global Alliances team at HQ to adapt the overarching partnership playbook to the specific cultural and legal context of the German Mittelstand. Map, approach, and onboard key channel partners: Tax Advisors (Steuerberater) targeting digitally mature, mid-sized Kanzleien, HR & Digital Transformation Consultants, and Value-Added Resellers & Tech Partners. Maximize our visibility through partnerships with agile SaaS technology providers and integrators. Maximize the DATEV Partnership Position our client as a premier integrated solution for DATEV users (DATEV Lodas, Lohn und Gehalt). Foster an active, loyal community of Tax Advisors by demonstrating how our client’s pre-payroll export and specialized features eliminate their manual operational drag. Channel Lead Transfer & Revenue Operations Actively own and execute the channel lead transfer process, fueling the pipeline for the German sales team. Monitor partner pipeline velocity, tracking metrics such as Qualified Lead Volume (QLV) generated via partners and partner-led conversion rates. Maintain meticulous CRM data hygiene (Salesforce), setting up efficient workflows with the Operations team to track partner touchpoints, co-marketing events, and revenue attribution. Partner Enablement & Network Animation Conduct high-impact product demonstrations, build localized partner enablement assets (presentations, joint-value case studies), and address technical/regulatory queries. Collaborate with Marketing to prepare and co-host regional partner events, webinars, user clubs, and major HR trade shows (e.g., Zukunft Personal) Requirements You have 3 to 6 years of proven success in B2B SaaS Channel/Alliance Management or Sales and Account Management in Germany. Prior exposure to the HR Tech, payroll operations, or HRIS landscape is highly appreciated. A solid understanding of the German tax advisor (Steuerberater) network or software integrations with DATEV is a huge competitive advantage. Native-level fluency in German (C2) and professional proficiency in English (C1/C2) are mandatory. Clear and structured oral and written communication. Intellectual curiosity, exceptional active listening skills, and a deeply collaborative team spirit. Comfortable in a fast-paced environment, recovering quickly from setbacks and seeing challenges as opportunities Selection process (in German and English) Step 1: HR Interview Step 2: Country Manager Interview Step 3: Case Study Step 4: Final Interview Benefits Transparency & autonomy – A culture built on trust, where everyone is encouraged to take ownership, share ideas, and make an impact High standards & ambition – A challenging environment where excellence is valued and everyone is motivated to continuously improve Collaborative mindset – A team culture where knowledge sharing, support, and collective success are at the heart of the way we work. Opportunities to connect - company seminars, team-building activities, welcome events for new new employees, introductory lunches Deutschlandticket – 75% of your subscription covered. Wellpass subscription – discounted access to sports, fitness and activities. Pet-friendly office – feel free to bring your furry friends to work. Remote-friendly work policy – remote work possible after onboarding, either occasional or hybrid

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases. This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams. Key Responsibilities Design, develop, and execute comprehensive test plans, test cases, and test scripts. Perform manual testing for web and mobile applications. Develop and maintain automated test suites where applicable. Identify, document, track, and verify software defects using bug-tracking tools. Collaborate with developers to troubleshoot issues and validate fixes. Conduct regression, functional, integration, usability, and performance testing. Participate in sprint planning, backlog refinement, and release testing. Ensure software meets quality standards before production deployment. Continuously improve QA processes, documentation, and testing methodologies. Communicate testing progress, risks, and quality metrics to stakeholders. Requirements 2+ years of experience in Software Quality Assurance or QA Engineering. Strong understanding of software testing principles and QA methodologies. Experience performing manual testing across web applications. Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar. Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello. Understanding of Agile or Scrum software development methodologies. Experience testing REST APIs using tools like Postman is an advantage. Basic knowledge of SQL and database testing is preferred. Strong analytical thinking and attention to detail. Excellent written and verbal English communication skills. Ability to work independently in a remote, collaborative environment. Nice to Have Experience with CI/CD pipelines. Familiarity with Git version control. Performance or security testing experience. ISTQB Certification or equivalent QA certification. Experience testing SaaS platforms or cloud-based applications. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

Location: India; Pakistan; Jamaica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle. The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences. Key Responsibilities Create, execute, and maintain test plans, test cases, and testing documentation. Perform manual testing for web and mobile applications to ensure functionality and usability. Develop and maintain automated test scripts using modern testing frameworks. Identify, document, and track software defects through resolution. Conduct functional, regression, integration, exploratory, and smoke testing. Test REST APIs using tools such as Postman or similar platforms. Collaborate with developers to reproduce issues and verify bug fixes. Participate in Agile ceremonies, sprint planning, and release testing. Continuously improve QA processes, automation coverage, and testing standards. Ensure software meets quality expectations before production releases. Requirements 3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer. Strong knowledge of manual software testing methodologies. Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks. Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC). Experience testing RESTful APIs using Postman or similar tools. Familiarity with Agile or Scrum development environments. Experience using Jira, Azure DevOps, or other issue-tracking platforms. Basic knowledge of SQL and database testing. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent written and verbal English communication skills. Ability to work independently while collaborating effectively with remote teams. Experience with CI/CD pipelines. Knowledge of Git and version control workflows. Exposure to performance, load, or security testing. ISTQB Certification or equivalent QA certification. Experience working with SaaS or cloud-based applications. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth. Job Summary As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices. The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies. Key Responsibilities Develop, execute, and maintain detailed test plans, test cases, and test scenarios. Perform functional, regression, integration, smoke, exploratory, and user acceptance testing. Design and maintain automated test scripts using industry-standard automation frameworks. Identify, document, prioritize, and verify software defects using bug-tracking tools. Collaborate with developers to reproduce issues and validate fixes. Test REST APIs using tools such as Postman or similar API testing platforms. Participate in sprint planning, backlog refinement, and release readiness activities. Ensure product quality before production deployments. Continuously improve QA processes, documentation, and testing standards. Work closely with cross-functional teams to deliver high-quality software on schedule. Requirements 3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer. Strong experience with manual software testing across web applications. Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks. Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC). Experience testing RESTful APIs using Postman or equivalent tools. Familiarity with Agile or Scrum development methodologies. Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar. Basic knowledge of SQL for database validation and testing. Familiarity with Git version control and CI/CD pipelines is an advantage. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal English communication skills. Ability to manage multiple priorities and work effectively in a remote team environment. Experience testing SaaS platforms or cloud-based applications. Knowledge of performance or load testing tools. Exposure to Docker, Kubernetes, or cloud environments. ISTQB Certification or equivalent QA certification. Experience integrating automated tests into CI/CD workflows. Benefits 💰 Competitive salary based on experience and seniority 🚀 Work on impactful, user-facing products with a global reach 📈 Clear career progression in a high-growth tech environment 🌎 Fully remote role with an international team. 🎓 Access to ongoing learning and professional development. 🤝 Collaborative engineering culture with modern development practices.

Location: Colombia; South Africa; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a dynamic technology firm specializing in the development of sophisticated data management systems and integrated IT solutions. Focused on bridging the gap between complex data architectures and actionable business insights, the team provides scalable infrastructure and analytics tools to enterprises across multiple sectors. By prioritizing innovation in data processing and system reliability, they help organizations modernize their technical stacks and improve operational efficiency through secure, high-performance computing environments. As a fast-growing scale-up, the company fosters a collaborative and forward-thinking environment where engineers and data specialists tackle high-impact technical challenges. They maintain a global market focus, empowering businesses to leverage their information assets more effectively in an increasingly digital economy. The culture is built on continuous improvement and technical excellence, offering candidates the opportunity to work on cutting-edge systems while contributing to a mission of making complex data more accessible and functional for modern industry leaders. Job Summary We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of contact for a growing B2B SaaS platform. In this role, you will do much more than answer tickets; you will be the voice of the brand, helping US-based clients navigate complex data systems and ensuring they achieve maximum value from the software. If you pride yourself on your ability to de-escalate challenging situations with grace and have a natural instinct for troubleshooting, this is the perfect opportunity to grow with a global team. Key Responsibilities Manage and resolve high-volume support requests via both phone and email. Lead live support calls with US-based clients to troubleshoot technical issues in real-time. Guide less-technical users through complex workflows with patience and clarity. Maintain accurate records of all customer interactions within the CRM. Identify recurring software issues and collaborate with the product team to drive long-term solutions. Draft clear, concise internal documentation and external-facing help guides. Requirements 3+ years of dedicated experience in B2B SaaS customer support (must include phone support experience; chat-only experience will not be considered). Fluency in English with exceptional written and verbal communication skills. Proven track record of supporting US-based clients and working US Central Time (CST) hours. Proficiency with modern CRM and support tools (e.g., HubSpot, Zoho, or similar platforms). Strong technical troubleshooting instincts and the ability to explain complex concepts simply. High emotional intelligence and the ability to de-escalate difficult customer interactions. A reliable, high-speed home internet connection and a dedicated, quiet remote workspace Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Amman, Jordan We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk. Responsibilities Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices. Develop, review, and monitor the Firm’s business continuity & disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same. Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations. Build an internal audit plan and schedule to cover all aspects as per the management needs. Prepare internal audit reports detailing findings, recommendations, and corrective actions. Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans. Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them. Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors. Provide guidance and training employees on security & compliance-related topics, based on the best practices and industry standards. Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it. Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations. Collaborate with cross-functional teams to ensure that compliance & ISMS requirements are integrated into all aspects of software development, project management and operations, etc. Migrate, manage, and excel the GRC tasks to a well-known GRC tool. Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure. Work closely with all departments on risk management tasks, including identification & mitigation of risks. Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls. Ability to read and understand third party agreements from Clients & assess the level of risk acceptance towards security terms and conditions. Ability to perform third party risk assessments (Vendor & Client). Understand the internal workflows and procedures, assess any areas for improvement. Requirements : Bachelor’s degree in computer science or any related field. Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management. Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline). Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS). Familiarity of cybersecurity & compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.). Proficiency in risk and audit tools and methodologies. Provide insights for informed decision-making. Excellent analytical, critical thinking and problem-solving skills. Excellent reporting and presentation skills. Exposure to IT Governance and its activities. Ability to work independently and as part of a team. Ability to multi-task, pay attention to details and meet deadlines. Performance goal/KPI Ensure staff members comply with all laid down processes and procedures. Presentation to the top management and as may be required. Ensure Staff members comply with the of technology at all levels. Submission of timely and regular reporting to Management on the status of progress and achievements.

Location: Dubai, United Arab Emirates We are a newly established real estate agency committed to building a high-performing team of real estate professionals. We are looking for an experienced HR / In-House Recruiter to lead our recruitment efforts, establish HR processes, and support the growth of our sales team. Key Responsibilities Lead the end-to-end recruitment process for real estate agents and corporate staff. Source, screen, interview, and shortlist qualified candidates through various recruitment channels. Develop and implement effective recruitment strategies to attract top-performing real estate professionals. Build and maintain a strong pipeline of qualified candidates. Coordinate interviews with hiring managers and manage the selection process. Design and implement onboarding programs to ensure a smooth integration of new employees. Create and maintain recruitment, onboarding, and HR documentation and processes. Requirements Minimum 3 years of recruitment experience within a real estate agency is required. Proven experience recruiting real estate agents and sales professionals. Experience setting up recruitment and onboarding processes is highly preferred Benefits Competitive salary Career growth opportunities Supportive and collaborative work environment

Location: Chicago, IL Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. ABOUT THE ROLE The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. This will be a hybrid in office role in Chicago, IL. WHAT YOU’LL DO - Co-architect and co-build production AI agents with customer engineering teams - Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows - Advise customers post-sale on architecture, best practices, and roadmap-level decisions - Run technical demos, trainings, and workshops for developer audiences - Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers - Occasionally contribute code upstream when it meaningfully improves customer outcomes - Travel to customers up to 25% of the time WHAT YOU’LL BRING - 6+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up - Strong Python, JavaScript and systems fundamentals - Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling - Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations - Can explain technical tradeoffs clearly and build trust with developer audiences - Take responsibility for outcomes, not just recommendations - Have a bias toward action and enjoy figuring things out as you go - Are excited about operating AI agents in production, not just building demos NICE TO HAVE’S - You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks - Worked with LLM evaluation, observability, or guardrails - Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts - Have shipped and operated production software and are comfortable owning systems under real-world constraints COMPENSATION: Annual OTE range: $200,000–$300,000 USD. Final compensation will depend on experience, skills, and location. Looking for a hands-on implementation role focused on custom delivery, bespoke integrations, and scoped consulting projects? Please check out the Deployed Engineer (Professional Services) roles. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.