Location: Poland
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
As Exante’s Customer Experience Manager, you’ll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty.
Reporting Line -
Marketing Director
Worksite
: Remote
Responsibilities
Represent the customer voice
Define and maintain Ideal Customer Profiles (ICPs) across client segments, mapping key pain points, needs, and expectations.
Bring customer and market perspectives into internal discussions to prioritize projects that solve real problems and deliver actionable wins.
Connect with stakeholders across the business to turn competitor and customer insights into action.
Track and boost satisfaction
Build a framework to track core satisfaction metrics (CSAT, NPS, CES).
Design and execute ongoing and ad-hoc client surveys, pulse checks, and feedback loops.
Analyse feedback and market metrics to spot trends, perform cost/benefit analysis, fix issues, and drive satisfaction higher.
Build a customer-first culture
Lead initiatives that put the customer at the centre of how we work.
Challenge the status quo and keep teams accountable for service quality.
Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases.
Competitor insights & market research
Conduct ongoing monitoring of the competitor landscape, tracking competitors' business activities, product features, and marketing campaigns.
Execute ghost customer analysis to evaluate competitor user journeys and service standards.
Perform cost/benefit analysis on strategic initiatives to recommend specific improvements that optimize our customer experience.
CJM & touchpoint optimization
Own end-to-end Customer Journey Maps (CJMs) tailored to distinct client segments.
Build and maintain CJM satisfaction maps to pinpoint friction points, resolve systemic pain points, and scale key delight drivers.
Work with cross-functional teams to refine critical interactions across the CJM: registration, funding, withdrawals, and reporting.
Qualifications
Leadership and collaboration
You influence teams and deliver actionable wins in a complex organisation.
You build strong relationships and manage stakeholders effectively.
Customer & competitor focus
You know how to manage ICPs, optimize CJMs, and translate competitor insights into strategic advantages.
Commercial mindset
You leverage cost/benefit analysis and have a track record of driving results in competitive, regulated financial markets.
Analytical & research-driven
You use CJM satisfaction mapping, quantitative feedback, ghost customer analysis, and competitor monitoring to make decisive recommendations.
Communication
You communicate complex concepts clearly.
Industry Experience (Preferred)
Background in finance or investment services.
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in the fast pace and ever-changing environment
We Offer
Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: UK, London; US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics.
WHAT YOU'LL DO
- Team Leadership & Product Security Delivery
- Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle.
- Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems.
- Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture.
- Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms.
Security Assurance & Certification
- Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation.
- Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act.
- Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users.
- Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification.
Incident Response & Lifecycle Security
- Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis.
- Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations.
Commercial & Bid Support
- Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope.
- Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions.
WHAT WE'RE LOOKING FOR
- Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes.
- Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments.
- Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context.
- Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development.
- Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner.
- Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence.
Preferred:
- Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems.
- Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths.
- Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems.
- Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme.
- Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments.
- Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS).
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Sliema, Malta
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Team
The Operations function at OKX is the engine powering our local business growth and execution. We are a team of product-minded, commercially driven problem solvers who bridge the gap between strategy, customer experience, and compliance. We build scalable workflows, drive market expansion, and champion operational excellence - ensuring we scale the business efficiently and responsibly.
What You'll be Doing:
Cross-Functional Project Leadership:
Lead strategic, high-impact initiatives across Product, Growth, VIP/Affiliates, Compliance, and Customer Support.
Product & Tech Operations Bridge:
Partner closely with Product Managers and Engineering to align on product rollouts, conduct operational testing, influence roadmap prioritization, and optimize end-to-end customer journeys.
Commercial Alignment & Growth Support:
Collaborate with commercial and growth teams to scale operational workflows around VIPs and business development initiatives.
Process Optimization & Scaling:
Continuously analyze operational metrics to uncover inefficiencies, automate manual workflows, and elevate service delivery.
Market Insights & Innovation:
Research competitor benchmarks and industry best practices to recommend proactive, product-led operational innovations.
Local Market & User Insights:
Serve as an internal SME on local user behavior, market trends, and operational requirements to refine product-market fit.
What We Look For in You:
Hands-on Execution & Ownership:
Proven track record of planning, driving, and delivering complex cross-functional projects end-to-end in a fast-paced environment.
Data-Driven & Commercially Minded:
Strong analytical capabilities. Able to interpret product/commercial data, spot operational trends, and translate them into actionable business decisions.
Product & Customer Experience Intuition:
Familiarity with the product lifecycle, product operations, and testing frameworks, with a sharp instinct for intuitive, high-quality user experiences.
Cross-Functional Influence & Self-Starter Drive:
Exceptional ability to build relationships across engineering, commercial, and operational teams while rapidly picking up domain-specific context.
Problem Solver & Critical Thinker:
Comfortable questioning the status quo, navigating ambiguity, and operating independently within a dispersed global team.
Tech-Forward & AI-Fluent:
Enthusiastic about leveraging emerging technologies and AI tools to eliminate friction, automate workflows, and boost team productivity.
Communication & Stakeholder Management:
Excellent written and verbal communication skills in English, capable of presenting insights clearly to leadership and key partners.
Nice to Haves:
Prior experience in a crypto exchange, FinTech or other start up in a regulated industry.
Prior experience working in a multinational or matrix environment.
Interest in crypto or trading.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
- Judgement: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Tashkent, Uzbekistan
Are you a Physical Therapist or Strength and Conditioning coach thinking about a career change? Are you passionate about how technology can help progress your profession? If you have previous experience as a Physical Therapist or Strength and Conditioning Coach, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to 10,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Tashkent
You speak Uzbek and English (please submit your application in English).
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Background Check
Successful applicants will be subject to background checks (including identity and criminal record checks).
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
At Toters, technology is at the heart of everything we do. Our product teams build features that simplify customers’ lives, while our engineers create scalable solutions to deliver faster and more cost-effectively. If you thrive in a high-growth startup environment and want to help reshape how people shop across the Middle East, join us.
Role Overview
As a Senior Offensive Security Engineer (L5), you will own complex offensive security initiatives that span multiple teams. You will lead advanced penetration testing, red team exercises, and adversarial simulations to uncover systemic weaknesses in our web applications, APIs, mobile apps, cloud infrastructure, identity, payment-adjacent flows, and overall attack surface.
You will act as a
hands-on technical leader
: influencing secure design decisions with evidence, mentoring mid-level and junior offensive engineers, and driving improvements that meaningfully reduce risk.
Description
In this senior role, you will take end-to-end ownership of offensive security efforts with a focus on high-impact outcomes. Your responsibilities include:
Lead comprehensive penetration tests and red team / assumed-breach exercises targeting web applications, APIs, mobile applications, cloud infrastructure, and authentication systems (including identity and privileged-access paths).
Lead mobile offensive testing on Android and iOS, including evaluation and bypass/validation of runtime protection, tamper resistance, certificate pinning / Certificate Transparency, and key/secret shielding using DexProtector or similar RASP / app-shielding tools, plus complementary tooling such as MobSF.
Perform in-depth threat modeling and identify complex attack paths across services and trust boundaries (including authorization flaws, tenant isolation, token/session issues, edge/WAF bypass, and client-secret exposure).
Deliver high-quality security assessment reports with clear risk ratings, business impact analysis, practical remediation guidance, and evidence quality that engineering and audit stakeholders can use in a SOC 2 and PCI DSS context—then re-test and validate fixes before closure.
Collaborate with Engineering, DevOps, Product, and the Security Engineer track to influence secure architecture decisions and ensure vulnerabilities are addressed at the root cause.
Develop and improve offensive security methodologies, tools, and automation to increase efficiency and coverage. AI-assisted testing is a must.
Mentor mid-level and junior offensive security engineers, conduct offensive-focused code/design reviews, and help raise the overall security capability of the team.
Participate in purple team exercises with the detection and incident response teams to improve defenses based on real attack simulations.
Stay at the forefront of offensive security research, emerging threats, and TTPs, and assess their relevance to Toters.
Contribute offensive input to security standards, policies, and secure development practices across the engineering organization (you advise; you do not own policy issuance or GRC evidence packs).
Support structured disclosure (VDP / researcher reports) through reproduce, rate, de-duplicate, and validate.
Key Qualifications
Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
6+ years of hands-on experience in offensive security, penetration testing, or red teaming.
Strong expertise in web application, API, and mobile security testing (Android and iOS).
Working knowledge of DexProtector or similar mobile shielding / RASP tooling: what it protects, how testers evaluate residual risk, and how to validate that hardening holds.
Advanced proficiency with offensive security tools (Burp Suite, Metasploit, Cobalt Strike or equivalent adversary-emulation platforms, custom tooling, etc.).
Proficient in writing robust, reusable scripts and small tools for automation (Python preferred, Bash for quick tasks).
Solid experience with cloud security testing (AWS preferred) and infrastructure attack techniques.
Proven ability to lead complex security assessments from scoping to reporting and remediation validation.
Strong risk assessment and threat modeling skills, with the ability to communicate technical risks clearly to both technical and non-technical stakeholders.
Familiarity with SOC 2 and PCI DSS as they apply to offensive work (scoped pentests, application/API/payment-adjacent testing, evidence-quality reporting). This role does not own control design or audit evidence collection.
Experience mentoring engineers and influencing cross-team security practices.
Excellent written and verbal communication skills in English.
Nice to Have
Industry-recognized certifications such as OSCP, OSCE, OSEP, CRTO, or PNPT.
Experience running full-scope red team or assumed-breach exercises.
Experience developing custom exploits, tooling, or automation for offensive security.
Knowledge of MITRE ATT&CK and adversary emulation.
AI and AI pentesting: testing LLM/agent applications (prompt injection, tool/plugin abuse, data-exfil via agents) and using AI-assisted pentest workflows with mandatory human review.
Previous experience in high-scale e-commerce, delivery, or fintech environments, including payment API / tokenization / third-party PSP testing as a tester (not as PCI control owner).
Fluency in Arabic and English (French is a plus).
What We Offer
Competitive compensation package.
Discounts on Toters orders.
First-class medical insurance.
Ready to own offensive security at scale and help build a safer platform for millions across the Middle East? Apply now!
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Support of IT tools for end-users & IT project owners
Act as liaison between the client and/or appropriate resolver teams
Create / Manage our IT platforms on behalf of user and appropriate resolver teams
Providing initial response time to the requester using the predetermined process & SLA.
Perform fault isolation in support of clients escalating as required.
Use collaboration technologies such as Microsoft Teams, Webcasting, etc.
Escalation of tickets to other Support teams when necessary,
On-site Incident and Request resolution, ticket closure.
Report customer feedback and potential product requests
Help create technical documentation and manuals
Requirements
2+ years of experience in Service Desk / IT support centre / 1st/2nd line support
Working knowledge of office automation products and generally used SW
Hands-on experience with Windows/Linux/Mac OS environments
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude with good communication skills
Fluent English &
Czech or Slovak
(spoken & written); German is a plus
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Romania; North Macedonia; Bulgaria; Slovenia; Bosnia and Herzegovina; Slovakia
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a data-driven Remote Performance Marketer to fuel the next phase of our growth. In this role, you will be the engine behind our customer acquisition strategy, managing significant budgets and optimizing full-funnel campaigns across multiple digital channels. This is a high-impact position designed for a strategic thinker who is equally comfortable in the weeds of technical execution and high-level performance analysis. If you thrive on moving needles, testing hypotheses, and scaling profitable ROAS, this is the role for you.
Key Responsibilities
Plan, execute, and manage paid media campaigns across platforms including Meta, Google, and LinkedIn.
Monitor daily performance metrics to ensure all campaigns are meeting or exceeding KPI targets (CAC, ROAS, LTV).
Direct the creative process by providing data-backed briefs for high-converting ad copy and visual assets.
Conduct continuous A/B testing of landing pages, audiences, and ad formats to improve conversion rates.
Analyze complex datasets to identify trends, uncover bottlenecks, and report actionable insights to leadership.
Manage budget allocation across channels to maximize efficiency and scale winning strategies.
Stay ahead of industry trends, algorithm changes, and privacy updates to maintain a competitive edge.
Requirements
Proven experience as a Performance Marketer or Growth Marketer with a track record of scaling paid accounts.
Exceptional analytical skills and the ability to turn raw data into strategic execution.
Deep technical knowledge of tracking setups, attribution models, and conversion APIs.
Experience managing monthly ad spends of at least $50k+.
Strong copywriting skills with a focus on direct-response marketing.
Self-motivated and capable of working autonomously in a fully remote environment.
Excellent communication skills for collaborating with cross-functional creative and product teams.
Proficiency with the following software and tools is preferred:
Advertising: Meta Ads Manager, Google Ads, TikTok Ads, LinkedIn Campaign Manager.
Analytics: Google Analytics 4 (GA4), Northbeam, Triple Whale, or Mixpanel.
Tracking/Ops: Google Tag Manager, Segment, or Zapier.
Creative/CRO: Canva, Adobe Creative Suite, Hotjar, or VWO.
Experience in specialized niches such as B2B SaaS or high-growth D2C e-commerce.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a visionary Head of Paid Media to own strategy, execution, and scaling of performance marketing engines. This is a high-impact leadership role designed for a data-driven expert who thrives on conversion optimization and profitable growth. As the primary architect of paid strategy, you will bridge the gap between creative excellence and analytical rigor, ensuring every dollar spent translates into measurable business success. This is a rare opportunity to lead from the front in a fast-paced, remote environment where you will have the autonomy to shape the future of our digital footprint.
Key Responsibilities
Architect and execute a comprehensive paid media strategy across search, social, display, and emerging channels.
Manage and optimize significant monthly budgets, ensuring maximum ROI and efficient CAC.
Lead the testing roadmap for creative, copy, and landing pages to continuously improve conversion rates.
Analyze complex data sets to extract actionable insights and report on key performance indicators to executive leadership.
Collaborate with the creative team to develop high-performing assets that resonate with our target personas.
Stay ahead of industry trends, platform updates, and privacy changes to keep the team at the forefront of digital marketing.
Oversee the technical setup of tracking, attribution models, and pixel management to ensure data integrity.
Requirements
5+ years of experience in performance marketing with a proven track record of scaling paid accounts successfully.
Deep expertise in Google Ads (Search, Shopping, YouTube) and Meta Ads (Facebook/Instagram).
Strong analytical mindset with proficiency in Google Analytics, Looker Studio, or similar BI tools.
Direct experience managing six or seven-figure monthly media spends.
Exceptional understanding of direct-response marketing principles and funnel architecture.
Self-motivated and capable of working independently in a fully remote, asynchronous environment.
Excellent communication skills with the ability to translate complex data into clear, strategic narratives.
Experience with TikTok Ads, Pinterest, or programmatic platforms.
Background in high-growth B2B SaaS or D2C high-ticket industries.
Hands-on experience with SQL or advanced data modeling.
Previous experience leading a small team of media buyers or agencies.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you.
Key Responsibilities
Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth.
Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions.
Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates.
Refine and implement standardized support workflows to enhance efficiency and maintain brand voice.
Collaborate with cross-functional departments to provide customer insights that drive product and service improvements.
Conduct regular performance reviews and quality assurance audits to maintain high standards of service.
Requirements
Proven experience as a Customer Service Manager or in a senior leadership role within a support environment.
Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace.
Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce.
Excellent verbal and written communication skills.
Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom).
Analytical mindset with the ability to interpret data and translate it into actionable strategies.
Nice-to-Haves
Experience working within a high-growth startup or a SaaS environment.
Familiarity with remote team management tools such as Slack, Notion, and Zoom.
Previous experience in training and curriculum development for support teams.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Colombia; Mexico; Brazil; Argentina; Costa Rica; Honduras
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a data-driven Performance Marketer to fuel our next stage of growth. In this role, you will be the architect behind our paid acquisition strategy, responsible for managing significant budgets and optimizing campaigns across multiple digital channels. You will go beyond just managing spend—you will analyze the entire funnel to turn data into actionable insights that drive scalable revenue. If you thrive in a fast-paced environment where results are measurable and innovation is expected, this is the place to make a massive impact.
Key Responsibilities
Design, execute, and manage end-to-end performance marketing campaigns across platforms including Meta, Google, and LinkedIn.
Monitor daily campaign performance to optimize bids, budgets, and creative assets for maximum ROI.
Conduct continuous A/B testing on ad copy, landing pages, and audience targeting to improve conversion rates.
Collaborate with the creative team to develop high-performing visual assets based on quantitative feedback.
Analyze full-funnel data to identify bottlenecks and opportunities for growth beyond the initial click.
Report on key performance indicators (KPIs) such as CAC, LTV, and ROAS to leadership on a weekly and monthly basis.
Requirements
3-5 years of hands-on experience in performance marketing or growth marketing.
Proven track record of managing high-volume spend while meeting or exceeding efficiency targets.
Mastery of professional advertising tools (Facebook Ads Manager, Google Ads, etc.) and analytics platforms.
Strong analytical mindset with the ability to interpret complex data sets and communicate findings clearly.
Deep understanding of attribution modeling and the technical aspects of tracking (pixels, API conversions, etc.).
Excellent copywriting skills tailored for high-conversion advertising.
Nice-to-Haves
Experience in a high-growth startup environment.
Knowledge of SEO/SEM best practices.
Proficiency with automation tools or SQL for data extraction.
Experience with video-first platforms like TikTok or YouTube.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a results-driven
Performance Marketer
to join a growing international team. This is an exciting remote opportunity for a data-oriented marketing professional who thrives on optimizing campaigns, driving customer acquisition, and delivering measurable business outcomes.
The ideal candidate has hands-on experience managing paid advertising campaigns across multiple digital channels, analyzing performance metrics, and implementing strategies that maximize return on investment. This role is ideal for professionals looking for a remote performance marketing job with opportunities for growth and long-term career development.
Key Responsibilities
Plan, launch, and optimize paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other digital channels.
Monitor campaign performance and analyze key metrics including ROAS, CPA, CAC, CTR, and conversion rates.
Conduct audience research, keyword analysis, and competitor benchmarking to identify growth opportunities.
Develop and execute A/B tests for ad creatives, landing pages, and campaign strategies.
Collaborate with content, design, and sales teams to improve campaign performance and lead quality.
Manage advertising budgets efficiently to maximize return on investment.
Prepare regular performance reports and provide actionable insights to stakeholders.
Track customer acquisition funnels and identify opportunities for optimization.
Stay updated on digital marketing trends, platform updates, and emerging advertising technologies.
Support lead generation, demand generation, and revenue growth initiatives.
Requirements
2+ years of experience in performance marketing, digital advertising, or paid media management.
Proven experience managing campaigns on Google Ads, Meta Ads, LinkedIn Ads, or similar platforms.
Strong analytical skills with the ability to interpret marketing data and make data-driven decisions.
Experience with analytics tools such as Google Analytics, Looker Studio, or similar reporting platforms.
Understanding of conversion tracking, attribution models, and marketing funnels.
Excellent communication and collaboration skills.
Ability to manage multiple campaigns and priorities simultaneously.
Experience in SaaS, eCommerce, B2B, or digital agency environments is an advantage.
Proficiency with marketing automation and CRM tools is a plus.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Colombia; Mexico; Argentina; Brazil; Chile; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a strategic and numbers-driven Head of Paid Media. In this pivotal role, you will be responsible for the vision, execution, and optimization of all paid channels to drive sustainable growth. As a senior leader, you will bridge the gap between creative strategy and technical performance, ensuring every dollar spent translates into measurable impact. This is a high-visibility opportunity for a performance marketing expert to own a significant budget and shape the future of this company’s customer acquisition engine.
Key Responsibilities
Develop and execute a comprehensive paid media strategy across Search, Social, Display, and emerging channels.
Own the global paid media budget, ensuring optimal allocation to meet CAC, ROAS, and LTV targets.
Lead and mentor a high-performing team of media buyers and external agency partners.
Architect a rigorous A/B testing framework for creative, landing pages, and audience targeting.
Collaborate with the Data and Engineering teams to ensure accurate tracking, attribution, and reporting.
Partner with the Creative team to brief and iterate on high-converting assets based on performance data.
Stay ahead of industry trends, platform updates, and privacy changes (e.g., iOS 14+, cookie deprecation) to maintain competitive advantage.
Requirements
5+ years of experience in performance marketing, with at least 3 years in a leadership role.
Proven track record of managing multi-million dollar annual budgets with a focus on scaling profitably.
Deep technical expertise in Meta Ads Manager, Google Ads, and programmatic platforms.
Advanced analytical skills with the ability to translate complex data into actionable insights.
Experience managing cross-functional projects and leading both internal teams and external vendors.
Strong understanding of attribution modeling and the modern marketing tech stack.
Exceptional communication skills and the ability to present performance metrics to executive leadership.
Experience in a high-growth SaaS or D2C environment.
Familiarity with SQL or data visualization tools (e.g., Tableau, Looker).
Previous experience managing high-growth international expansion campaigns.
Direct experience with influencer whitelisting and creator-led paid social strategies.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: North Macedonia; Bulgaria; Romania; Serbia; Bosnia and Herzegovina; Slovakia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
As the Head of Paid Media, you will be the strategic architect behind our digital acquisition engine. We are looking for a data-driven leader to take full ownership of our paid media ecosystem, driving scalable growth and optimizing cross-channel performance. This is a high-impact role where you will bridge the gap between creative strategy and technical execution to ensure every dollar spent translates into measurable business success.
Key Responsibilities
Design and execute comprehensive paid media strategies across search, social, display, and emerging channels.
Manage and optimize large-scale budgets to hit aggressive CAC, ROAS, and LTV targets.
Lead the end-to-end campaign lifecycle, from initial planning and audience segmentation to creative briefing and technical implementation.
Analyze performance data to identify trends, uncover insights, and iterate on campaign tactics in real-time.
Collaborate with internal creative and product teams to align messaging with customer personas and landing page experiences.
Stay at the forefront of ad-tech trends, platform updates, and privacy regulations to ensure competitive advantage.
Requirements
5+ years of experience managing high-growth paid media accounts.
Proven track record of scaling monthly budgets while maintaining efficiency and hitting performance KPIs.
Deep technical expertise in platforms such as Google Ads, Meta Business Suite, LinkedIn Ads, and TikTok Ads.
Strong proficiency in web analytics tools and attribution modeling.
Excellent communication skills with the ability to translate complex data into actionable executive insights.
Nice-to-Haves
Experience working within a fast-paced agency environment.
Knowledge of SQL or advanced data visualization tools (e.g., Tableau, Looker).
Experience with conversion rate optimization (CRO) and A/B testing frameworks.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United States; United Kingdom; Spain; Argentina; Colombia; Canada
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing performance marketing agency that partners with ambitious direct-to-consumer brands to scale revenue through data-driven paid acquisition. They combine world-class creative, media buying, and conversion optimization to deliver measurable growth, helping brands consistently increase customer acquisition and profitability.
They are looking for an experienced
Senior Meta Performance Marketing Manager
who can take ownership of paid acquisition strategy, lead creative testing initiatives, and drive profitable growth across multiple client accounts.
Job Summary
We're looking for a strategic, analytical, and highly results-driven Meta Performance Marketing Manager with extensive experience managing high-spend Meta advertising campaigns. This role goes beyond media buying—you'll own acquisition strategy, creative direction, testing frameworks, reporting, and scaling initiatives that directly impact client growth.
You'll work closely with creative, design, video, account management, and leadership teams to develop high-performing campaigns, optimize customer acquisition, and build repeatable systems for sustainable scaling.
If you're passionate about direct-response marketing, creative strategy, AI tools, and performance optimization, this is an opportunity to join a fast-paced team where your work directly drives business growth.
Key Responsibilities
Paid Acquisition & Media Buying
Own Meta paid acquisition strategy across multiple client accounts.
Build, launch, optimize, and scale Meta advertising campaigns.
Manage campaign budgets and allocate spend based on performance.
Monitor account performance daily and identify optimization opportunities.
Develop audience testing, offer testing, and campaign testing frameworks.
Scale winning campaigns while maintaining efficiency and profitability.
Conduct ongoing competitor research to identify market opportunities.
Creative Strategy
Lead creative strategy using performance data and customer insights.
Identify winning and underperforming creatives.
Develop creative testing roadmaps and experimentation plans.
Write high-converting direct-response ad copy.
Create compelling offers that improve conversion rates.
Produce detailed creative briefs for designers and video editors.
Collaborate with content creators and source UGC creators when needed.
Work closely with the creative team to improve testing velocity and performance.
Landing Pages & Conversion Optimization
Build landing pages, advertorials, and product detail pages aligned with advertising campaigns.
Analyze funnel performance and identify conversion bottlenecks.
Recommend improvements to landing pages and customer journeys.
Support ongoing CRO initiatives to improve acquisition efficiency.
Reporting & Analysis
Track and analyze key performance metrics including:
Customer Acquisition Cost (CAC)
Cost per Acquisition (CPA)
Return on Ad Spend (ROAS)
Marketing Efficiency Ratio (MER)
Click-Through Rate (CTR)
Cost per Click (CPC)
Cost per Mille (CPM)
Conversion Rate (CVR)
Create clear performance reports and strategic recommendations.
Present insights during client strategy meetings.
Build repeatable reporting systems that support informed decision-making.
Leadership & Strategy
Develop scalable paid acquisition playbooks and SOPs.
Support product launches and promotional campaigns with comprehensive media plans.
Conduct account audits and identify scaling opportunities.
Mentor junior media buyers where appropriate.
Maintain high standards of account quality, strategic planning, and execution.
Requirements
5+ years of experience in paid media or performance marketing.
Deep expertise managing and scaling Meta Ads campaigns.
Proven success growing eCommerce or direct-response brands.
Strong understanding of direct-response marketing principles.
Advanced knowledge of Meta Ads Manager.
Strong analytical skills using Google Sheets or Microsoft Excel.
Experience with attribution platforms such as Triple Whale, Northbeam, Hyros, or similar tools.
Expertise in creative strategy and performance-driven advertising.
Experience building structured testing frameworks.
Understanding of landing page optimization and conversion funnels.
Excellent copywriting skills for high-converting advertisements.
Comfortable using AI tools to improve productivity and campaign performance.
Strong communication and client-facing presentation skills.
Ability to thrive in a fast-paced, performance-focused environment.
Nice-to-Haves
Meta Blueprint Certification.
Experience in an agency or multi-brand environment managing diverse portfolios.
Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy.
Previous experience mentoring or leading a team of media buyers.
Background in sourcing and managing UGC creators.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United Kingdom; Canada; United States; Spain; Mexico; Argentina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a results-driven growth marketing partner specializing in the Direct-to-Consumer (DTC) and e-commerce sectors. With a proven track record of scaling over 150 brands and managing half a billion dollars in revenue, the team provides full-stack services across ads, email marketing, CRO, and customer retention. They distinguish themselves as proactive operators who leverage deep industry expertise and AI-driven infrastructure to deliver lean, profitable growth. By moving beyond "cookie-cutter" solutions, they build custom, data-backed strategies tailored to each brand’s unique customer lifecycle and inventory needs.
The company operates with a high-performance, collaborative culture that prioritizes transparent communication and accountability. As a fast-growing scale-up, they function as an integrated extension of their clients' teams, focusing on high-impact execution and measurable revenue boosts. Candidates joining this team will work in a fast-paced, innovative environment where data-driven insights and creative problem-solving are at the forefront of every campaign.
Job Summary
As the Head of Paid Acquisition, you will be the primary engine driving profitable growth across a diverse portfolio of brands. This is a high-impact leadership role focused on mastering Meta Paid Media to lower acquisition costs, increase scaling efficiency, and build the creative testing systems necessary for predictable revenue growth. You will bridge the gap between media buying and creative strategy, working directly with the CEO and Director of Operations to transform paid social into a powerhouse growth channel. If you are a performance-obsessed strategist who thrives on high ownership and the challenge of scaling high-spend accounts, this role is built for you.
Key Responsibilities
Own and execute the end-to-end Meta paid acquisition strategy, including campaign setup, optimization, and aggressive scaling.
Lead creative strategy by developing briefs, providing direct-response feedback to design teams, and analyzing the performance of hooks, angles, and messaging.
Monitor ad account performance daily, adjusting budgets and campaign structures to maintain peak efficiency.
Build and refine repeatable systems for creative testing, performance reporting, and conversion funnel optimization.
Develop high-converting landing pages, advertorials, and PDPs that align seamlessly with active ad campaigns.
Track and report on mission-critical metrics including CAC, CPA, ROAS, MER, and CVR, providing actionable insights to leadership.
Conduct competitor research and lead client strategy calls to ensure long-term brand growth and stability.
Collaborate with the video editing and design teams to increase testing velocity and identify "winning" creative assets.
Requirements
5+ years of proven experience in performance marketing with a deep specialization in Meta Ads Manager.
Demonstrated track record of managing and scaling high-spend accounts within the e-commerce or DTC space.
Mastery of direct-response metrics (CAC, ROAS, MER, LTV) and attribution tools like Triple Whale, Northbeam, or Hyros.
Strong expertise in creative strategy and the ability to write compelling, high-converting ad copy.
AI-savvy mindset with the ability to leverage emerging tools for creative and operational efficiency.
Analytical decision-making skills with a bias for action and the ability to solve complex funnel bottlenecks.
Self-motivated and "hungry" personality, thriving in an environment where compensation is tied to performance and KPI hits.
Strong communication skills with the ability to lead client audits and internal strategy sessions.
Availability during core business hours (up to 4 PM EST).
Nice-to-Haves
Meta Blueprint Certification.
Experience in an agency or multi-brand environment managing diverse portfolios.
Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy.
Previous experience mentoring or leading a team of media buyers.
Background in sourcing and managing UGC creators.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team.
Key Responsibilities
Oversee the daily operations of the customer support team to ensure timely and accurate resolutions.
Mentor, coach, and develop team members through regular performance reviews and feedback sessions.
Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates.
Identify bottlenecks in the customer journey and implement process improvements to increase efficiency.
Act as an escalation point for complex technical issues or high-priority customer concerns.
Collaborate with cross-functional departments to advocate for the customer and influence product improvements.
Manage the recruitment and onboarding of new support staff as the team scales.
Requirements
3+ years of experience in a Customer Service Management or Leadership role.
Proven track record of managing remote or distributed teams.
Exceptional communication skills with the ability to convey empathy and clarity.
Strong analytical skills with experience using data to drive decision-making.
Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom).
Demonstrated ability to remain calm and decisive in high-pressure situations.
Experience in a fast-growing startup or SaaS environment.
Deep understanding of customer retention strategies and churn reduction.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
УдалённоColombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
Location: South Africa; Pakistan; Philippines
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment.
Key Responsibilities
Lead, coach, and develop customer service representatives to achieve individual and collective performance goals.
Manage daily customer support operations across email, chat, phone, and ticketing systems.
Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality.
Develop and implement customer service policies, standard operating procedures, and best practices.
Handle escalated customer concerns directly to ensure professional and timely resolution.
Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements.
Analyze customer data and trends to identify opportunities for process optimization.
Conduct regular performance reviews, training sessions, and ongoing coaching initiatives.
Ensure service standards and company policies are consistently maintained across the department.
Requirements
3+ years of experience in customer service, customer support, or customer success roles.
Proven leadership or team management experience.
Excellent verbal and written English communication skills.
Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk).
Strong problem-solving and conflict-resolution abilities.
Ability to manage multiple priorities in a fast-paced, remote environment.
Strong analytical skills with the ability to translate data into actionable insights.
A reliable high-speed internet connection and a professional remote work setup.
Nice-to-Haves
Experience working with international customers and diverse time zones.
Familiarity with help center documentation and knowledge base management.
Experience in a high-growth startup or scaling tech environment.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
ОфисUK, London; US, Boston, MA
seniorSliema, Malta
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.