Location: Dubai, Dubai, United Arab Emirates
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
seniorDubai, Dubai, United Arab Emirates; The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
Location: Malta
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Hong Kong
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Global
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Limassol, Cyprus; Paphos, Cyprus
FlySto is a startup project with a small, distributed team. We have a server, web client, and Android and iOS apps – all written in Kotlin and supported by JetBrains.
Modern aircraft, even small ones, are equipped with sophisticated avionics systems that measure various flight and engine parameters and record them to internal storage or memory cards. The resulting log files contain enough data to literally “replay” an entire flight, displaying the aircraft’s precise position and orientation, along with all instrument readings available to the pilots. Our product allows pilots to store and analyze their flights from different perspectives on the web and mobile devices.
We are currently looking for a Lead Product Designer to join our team!
In this role, you will:
Guide a small team of product designers, ensuring team productivity and high-quality results.
Own the design direction and lead large-scale initiatives from vision and strategy through execution.
Take ownership of the design process hands-on – from research and problem framing to creating wireframes, mockups, and prototypes, as well as delivering a polished UI.
Collaborate with product managers, developers, researchers, and stakeholders to define problems, align on goals, and ensure design solutions meet user and business needs.
Effectively communicate design concepts and decisions to stakeholders and the team to promote alignment and understanding.
Conduct and analyze usability testing and user research to create design solutions based on real user needs and behavioral data.
We will be happy to have you on our team if you:
Are proficient in Figma.
Can apply an existing brand’s visual language consistently within product interfaces.
Are able to clearly articulate design decisions, explain thought processes, identify issues, and justify proposed solutions.
Have a realistic understanding of your strengths and areas for growth.
Can participate actively in product discussions and cross-functional collaboration.
Are able to guide tasks end to end, from design solution through implementation and user feedback.
Feel comfortable working in a highly iterative environment and adapting solutions as the product evolves.
We would be especially thrilled if you:
Have experience designing mobile applications.
Are interested in aviation, or even a pilot!
#LI-REDER
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: District of Columbia
Workplace: OnSite
About the Company
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
This role sits within Rain’s Financial Crimes Risk Management (FCRM) function and supports the data, technology, analytical, and reporting needs of the Financial Intelligence Unit (FIU).
The position plays a critical role in strengthening transaction monitoring, investigative analytics, and risk segmentation frameworks that underpin Rain’s financial crimes program. Reporting to the Director of Compliance Data & Analytics, this individual will work closely with FIU Investigations and Compliance leadership to enhance the effectiveness, scalability, and regulatory defensibility of monitoring controls across the organization.
What you’ll do
- Assist with tuning and optimizing transaction monitoring rules across card, ACH, wire, digital, asset activity
- Analyze alert, case, and transaction data to identify false positives, coverage gaps, and opportunities to improve detection quality
- Assist with managing and optimizing financial crime vendor configurations, including thresholds, matching logic, rulesets, risk settings, and workflows
- Support testing, backtesting, regression testing, and audits to ensure monitoring and screening controls operate as intended
- Translate investigative findings, emerging typologies, and regulatory requirements into scalable monitoring logic and technical controls
- Assist with developing internal compliance tools, workflows, dashboards, and automations that improve FIU and Compliance operations
- Partner with Investigations, Compliance, Engineering, and vendors to implement, validate, document, and continuously improve financial crime controls
You are likely to succeed if you have:
- 4–7+ years of experience in financial crimes analytics, compliance technology, fraud/risk analytics, or related roles within fintech, banking, payments, or digital assets
- Advanced SQL and strong Python skills, with experience analyzing large transaction datasets, automating workflows, and building reusable compliance tooling
- Hands-on experience tuning transaction monitoring rules, including thresholds, lookback periods, segmentation, exclusions, and behavioral indicators
- Experience managing and optimizing financial crime vendor settings, including screening thresholds, matching logic, risk parameters, rulesets, and workflows
- Experience testing and auditing transaction monitoring, KYC/KYB, sanctions, or screening controls through backtesting, regression testing, QA, and control effectiveness reviews
- Ability to evaluate monitoring performance using alert volumes, false-positive rates, escalation outcomes, precision/recall, and detection coverage
- Strong understanding of AML/BSA, transaction monitoring, sanctions, KYC/KYB, and the ability to independently translate risk requirements into scalable technical controls
- Hands-on experience with blockchain intelligence tools such as Chainalysis, TRM Labs, Elliptic, or similar platforms
Bonus attributes:
- Experience developing or deploying machine learning models for fraud, AML, transaction monitoring, anomaly detection, or customer risk
- Experience with graph analytics, network analysis, entity resolution, or behavioral modeling across transaction and customer datasets
- Experience building production-grade Python services, analytical pipelines, or detection frameworks beyond notebook-based analysis
- Familiarity with feature engineering, model evaluation, threshold optimization, precision/recall analysis, and model monitoring
- Experience working with large-scale data platforms and distributed processing frameworks such as BigQuery, Snowflake, Spark, or similar
- On-chain analytics, blockchain tracing, wallet clustering, or combining digital asset and traditional payments data for financial crime detection
- * Experience translating investigative findings or emerging typologies into scalable detection logic, models, or automated controls
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Location: Lagos, Nigeria
We are expanding our product and technology teams and are hiring
several Business Analysts
across multiple domains:
Digital/Web, Internal Products, SME Digital Lending, BNPL, Offline Lending, and Business Services
.
Our goal is to bring in professionals with
international fintech or banking experience
who can contribute best practices and help scale high-impact financial products. The ideal candidate is highly analytical, communicates clearly with both business and engineering teams, and is able to
quickly ramp up and start delivering within 4–6 weeks
.
Responsibilities
Work closely with
Product Managers, Engineering, Risk, and Operations teams
to translate business goals into clear product and system requirements.
Lead
discovery and requirements gathering
for new features, products, and process improvements.
Create and maintain
functional specifications, user stories, process flows, and documentation
.
Support
product delivery
by clarifying requirements, managing scope, and ensuring alignment between stakeholders and development teams.
Analyze
business processes, product performance, and operational workflows
to identify optimization opportunities.
Ensure that delivered solutions meet
business needs, regulatory requirements, and user expectations
.
Requirements
3–5 years of experience
in Business Analysis, Product Analysis, or Product Operations.
Background in
fintech, banking, lending, payments, or digital financial products
.
Experience working with
cross-functional product and engineering teams
.
Strong skills in
requirements documentation, stakeholder management, and process modeling
.
Ability to
quickly understand complex systems and business processes
.
Excellent
analytical thinking and communication skills
.
Fluent English
(spoken and written).
Preferred Experience
Experience in
international fintech or banking environments
(Europe, LatAm, SEA, USA, UK, Russia).
Exposure to
lending products, payments, BNPL, or digital financial platforms
.
Familiarity with
Agile product development environments
.
Benefits
Remote work from anywhere in the world
Performance bonus, 25+ paid vacations and day-offs, personal development plan
Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary
Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Join our growing Ops Engineering team and help build internal tooling and infrastructure that empowers operators at Ramp. As an internal-facing team, you'll work directly with our operations teams to design, implement, and scale tools and systems that enable them to serve our customers more efficiently and effectively. Much of our work involves managing the Retool platform, building custom tooling on top of platforms like Zendesk, developing internal API to support internal operations, and creating operator-facing applications that help our ops teams move faster and deliver better customer experiences.
Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in the world! The Ops Engineering team is highly cross-functional, working closely with operations, customer support, and other internal stakeholders to solve a wide range of infrastructure and tooling challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling them in production. We value people who take pride in their work, and show an aptitude for learning quickly whether they're familiar with our stack or not. You'll be working with a nimble team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture. We are intentionally pushing to use AI to automate workflows end-to-end, reducing manual toil and standardizing patterns across Retool, Zendesk, and our internal APIs.
What You'll Do
- Design and build full-stack internal applications and tools that empower operations teams to work more efficiently and deliver exceptional customer experiences
- Develop robust backend services and APIs that power internal tooling, ensuring scalability, reliability, and performance
- Build integrations with third-party platforms like Retool, Zendesk, and other operational systems to create seamless workflows
- Leverage AI tooling and capabilities to build intelligent automation, enhance operator productivity, and improve decision-making within internal tools
- Create data-driven features and analytics that provide operations teams with actionable insights and improved visibility
- Collaborate closely with operations stakeholders to understand pain points, gather requirements, and iterate on solutions that solve real business problems
- Write clean, maintainable, and well-tested code following software engineering best practices
- Participate in code reviews, mentor team members, and contribute to the growth of engineering culture
- Own features end-to-end from design through deployment, monitoring, and iteration based on user feedback
- Participate in an On Call rotation to resolve critical issues impacting internal users
What You'll Need
- 5+ years of software engineering experience building and shipping production applications
- Strong proficiency in modern programming languages such as Python, TypeScript/Node.js, or similar
- Experience building full-stack applications with modern frameworks (React, Next.js, or similar for frontend)
- Solid understanding of backend architecture, API design, and database systems (PostgreSQL, Redis, etc.)
- Demonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems
- Experience building internal tools or working closely with non-technical stakeholders to understand and solve their problems
- Strong product sense and user empathy, with ability to translate business requirements into technical solutions
- Familiarity with cloud infrastructure (AWS preferred) and modern DevOps practices
- Excellent communication skills and ability to work cross-functionally with operations, product, and engineering teams
- Strong sense of ownership and bias toward action, with ability to move quickly and iterate based on feedback
- Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, United Kingdom
About OneDome:
OneDome is a fast-growing property and fintech ecosystem, revolutionizing the homebuying journey by integrating mortgages, conveyancing, and financial services into a seamless digital experience. As we continue our ambitious growth strategy through acquisitions, we are seeking a dynamic
Integration Project Manager
to drive the successful onboarding and integration of newly acquired firms.
Role Overview:
The
Integration Project Manager
will be responsible for leading and executing post-merger integration projects, ensuring smooth transitions for acquired firms into OneDome’s ecosystem. The role involves close collaboration with cross-functional teams, acquired company leadership, and external stakeholders to streamline operations, align business processes, and maintain strategic objectives.
Key Responsibilities:
Project Management:
Develop and manage detailed integration plans, timelines, and deliverables for each acquisition.
Cross-Functional Coordination:
Work with Finance, HR, IT, Compliance, and Operations teams to ensure a seamless transition.
Process Alignment:
Identify gaps in existing processes and implement best practices to align acquired businesses with OneDome’s operating model.
Stakeholder Communication:
Serve as the central point of contact for internal and external stakeholders during integration.
Risk & Issue Management:
Identify potential risks and roadblocks, proactively addressing challenges to ensure a smooth transition.
Change Management:
Support cultural and operational alignment, ensuring minimal disruption to employees and customers.
Performance Tracking:
Define KPIs and report on integration progress, identifying areas for continuous improvement.
Requirements:
Experience:
3+ years of project management experience, preferably in M&A integrations, fintech, real estate, or financial services.
Project Management Skills:
Strong experience in leading post-merger integration, business transformation, or operational restructuring projects.
Stakeholder Management:
Ability to work across different business units, manage expectations, and influence senior leadership.
Problem-Solving:
Hands-on, solutions-oriented approach to tackling integration challenges.
Communication Skills:
Excellent verbal and written communication skills, with the ability to present complex issues clearly.
Technical Proficiency:
Familiarity with CRM systems, finance tools, project management software
Certification:
PMP, PRINCE2, or similar qualifications are advantageous.
Industry Knowledge:
Understanding of mortgage brokerage, fintech, property services, or financial compliance is a plus.
What We Offer:
Competitive salary & performance-based bonus
Career progression in a high-growth, acquisition-driven environment
Opportunity to shape the integration strategy of a fast-scaling fintech company
Salary: £55,000 – £70,000 / year
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Work closely with founders and design to implement new concepts and ideas
- Build AI-powered functionality into the core of Linear
- Update our realtime collaborative content editor used across all internal surfaces
- Build new user-facing features with beautiful and scalable UI components
- Obsessively improve application performance
- Refine our software development processes to keep the team operating at high velocity
What we're looking for
- 5+ years of experience building customer-facing products at a high-quality software company
- Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL)
- Track record of driving complex, end-to-end features (not just incremental improvements and refactors) with visible impact on the product
- Product sensibility: you care about UX, speed, and polish, and you push back when something doesn't feel right
- Comfortable working without heavy PM overhead; you can help to shape the problem, not just implement a solution
- High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped
- Thrives in a remote, async-first environment with a lean, high-output team
- Experience at a startup or a company with a genuinely high engineering bar
Our tech
This stack reflects the systems we build and operate. You’re not expected to have experience with everything listed, but you should be excited to work close to product, performance, and real-world scale.
- Agentic workload system utilizing temporal, operating at production scale
- Proprietary websocket data sync framework built for speed and offline support
- React, MobX, styled-components on the frontend
- Extensive, widely used, GraphQL API and SDK
- Node, Postgres, Temporal, and Redis in the backend
- Hosted on Google Cloud with k8s
- GitHub, Slack, Notion
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Pakistan; South Africa; Philippines; Mexico; Colombia
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a
Remote AI Backend / Full-Stack Engineer
with strong
Python and modern web development experience
to help build and scale an AI-powered travel planning platform.
You will work closely with the product and engineering teams to develop backend services, build APIs, and contribute to frontend features. This role requires a developer who can
write clean, scalable code, collaborate through GitHub pull requests, and contribute to sprint planning in an agile environment
.
The ideal candidate is comfortable working in a
startup environment
, takes ownership of deliverables, and is passionate about building high-quality AI-driven applications.
Key Responsibilities
Develop and maintain backend services using
Python and FastAPI
Build and optimize APIs that power AI-driven travel planning features
Collaborate with engineers through
high-quality GitHub pull requests and code reviews
Contribute to
sprint planning and agile development cycles
Work on frontend components using
React
Integrate backend systems with
MongoDB databases and AWS infrastructure
Ensure code follows
clean architecture principles and coding standards
Improve system performance, reliability, and scalability
Collaborate with AI and product teams to implement new platform capabilities
Requirements
Strong
English
communication skills
Strong experience with
Python backend development
Experience building APIs using
FastAPI or similar frameworks
Familiarity with
React for frontend development
Experience working with
MongoDB
Experience using
GitHub for version control, pull requests, and collaborative development
Understanding of
cloud infrastructure (AWS or similar platforms)
Ability to contribute effectively to
sprint planning and agile workflows
Nice to Haves
Experience working with
AI-assisted development tools (e.g., Claude Code)
Strong understanding of
software architecture
and
scalable system design
Ability to write high-quality, maintainable, and well-structured code
Experience working in fast-paced
startup
environments
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Philippines; United Kingdom; Greece; Malaysia; Bulgaria
About Huzzle
At Huzzle, we connect high-performing B2B professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Hours: UK Timezone
About the Company
Our client is an established
eCommerce email marketing agency
specialising in helping direct-to-consumer brands grow through high-performing email marketing strategies. The agency works primarily with
Shopify and WooCommerce brands
, using platforms such as
Klaviyo and Omnisend
to build revenue-driving campaigns, lifecycle flows, and advanced segmentation strategies.
Your success in this role is measured by clear, data-driven outcomes:
Client Retention:
Maintain a 90%+ retention rate across your portfolio.
Revenue Growth:
Target 30–40% email-attributed revenue for every client.
Engagement:
Maintain 30%+ Open Rates and 1%+ Click Rates through advanced segmentation.
Client Experience:
Lead weekly strategy calls and provide proactive, high-touch communication (1-hour response window).
Key Responsibilities
Strategy & Leadership:
Lead weekly client calls, handle objections with data, and identify gaps in the customer lifecycle.
Campaign Oversight:
Write clear, concise briefs for our design team and perform rigorous QA on every email before it goes live.
Automation (Flows):
Build, optimise, and A/B test sophisticated flows (Abandoned Cart, Post-Purchase, Win-back, etc.).
Data Analysis:
Check Klaviyo/Omnisend dashboards daily. If revenue is down, you’re the one who finds out why and proposes the fix.
Internal Excellence:
Use Trello/Figma and our internal SOPs to ensure 100% on-time delivery with zero missed deadlines.
Requirements
Proven experience
managing multiple eCommerce client accounts
(agency experience preferred).
Strong
hands-on experience with Klaviyo
(campaigns, flows, segmentation, reporting).
Deep understanding of
email marketing performance metrics
, including:
Open rate
Click-through rate (CTR)
Revenue per recipient
List health and deliverability
Ability to
lead client strategy calls confidently
and drive decisions.
Excellent
written and verbal communication skills
.
Strong organisational skills with the ability to
manage multiple projects and deadlines simultaneously
.
Analytical mindset with the ability to
turn performance data into actionable improvements
.
High ownership and accountability for
client results and campaign performance
.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking Software Engineers to join our Observability team within the Infrastructure organization. The Observability team owns the monitoring and telemetry infrastructure that every engineer and researcher at Anthropic depends on, from metrics and logging pipelines to distributed tracing, profiling, error analytics, alerting, and the dashboards and query interfaces that make it all actionable. By joining this team, you'll have a direct impact on the reliability and operational excellence of Anthropic's research and product systems.
As Anthropic scales its infrastructure across large GPU, TPU, and Trainium clusters, the volume and complexity of operational data is growing by orders of magnitude, and an increasing share of the most challenging problems live below the application layer. We're building next-generation observability systems, including high-throughput telemetry pipelines, fleet-wide continuous profiling, eBPF-based tracing and network visibility, and agentic diagnostic tools, so engineers can detect, diagnose, and resolve issues in minutes rather than hours, even when the answer lies in the kernel, the network stack, or an accelerator rather than on a dashboard.
Key responsibilities
Design and build scalable telemetry ingest and storage pipelines for metrics, logs, traces, and error data across Anthropic's multi-cluster infrastructure
Build observability solutions that give engineers deep, low-overhead visibility into system behavior across the fleet
Own and evolve core observability platforms, leading migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
Build instrumentation libraries, SDKs, and eBPF-based auto-instrumentation to emit high-quality telemetry, with and without code changes
Reduce mean time to detection and resolution by building cross-signal correlation (from kernel-level events up to application traces), unified query interfaces, and AI-assisted diagnostic tooling
Improve fleet-wide efficiency by turning continuous profiling and utilization telemetry into actionable optimization insights across CPU, memory, and accelerator fleets
Partner with Research, Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization
Minimum qualifications
Experience building and operating large-scale observability or monitoring infrastructure
Hands-on experience with observability signals end to end, from instrumentation through ingest to query and analysis
Understanding of high-throughput telemetry pipelines and the tradeoffs involved in collecting, storing, and querying operational data at scale
Comfort debugging below the application layer, in the kernel, the network stack, or the hardware
Excellent communication skills and the ability to partner with internal teams to improve their operational visibility and incident response capabilities
Ability to work independently on ambiguous, high-impact technical challenges
Preferred qualifications
Experience building or operating eBPF-based observability in production, such as tracing, profiling, or network visibility
Experience running continuous profiling at fleet scale, including managing overhead budgets and symbolization
Kernel- and syscall-level debugging experience and performance engineering skills
Experience profiling or instrumenting accelerator workloads
Experience operating metrics systems at very high cardinality, or large-scale telemetry storage backends
Experience with log storage migrations or operating columnar databases (e.g., ClickHouse, BigQuery) for analytics workloads
Experience with OpenTelemetry instrumentation, collector pipelines, and tail-based sampling strategies
Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
Enthusiasm for building foundational infrastructure
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a
Principal AI Engineer
to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
This is a hands-on technical role focused on building
intelligent, autonomous chatbot systems
operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
What You’ll Be Doing
Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.
Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.
Design multi-level intent routing, classifier training, and fallback strategies.
Building dialogue quality evaluation systems.
Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least
10 years of industry experience
.
Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.
Proven experience deploying
large-scale conversational products
(To Business or To Consumer) in production environments.
Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.
Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
OKX Statement
The salary range for this position is
$250,444.00 to $375,666.00.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-HYBRID#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a
Principal Engineer
with a deep expertise in autonomous AI agent architecture and deployment, to spearhead the design, development, and optimization of intelligent agent systems on our global crypto exchange platform. This is a senior role requiring a hands-on AI science background combined with strategic oversight, technical direction, and cross-functional collaboration.
You will work at the cutting edge of AI and crypto, designing AI agents that can autonomously reason, act, and evolve in complex, real-time environments such as trading, security, compliance, and customer interaction.
What You’ll Be Doing
Lead the design, development, and lifecycle management of autonomous AI agents tailored to crypto exchange operations (e.g., customer assistant, trading bots, risk detection agents, fraud prevention agents, etc.).
Architect multi-agent systems (MAS) and frameworks to support goal-directed, reasoning, planning, and reinforcement-learning-based agents.
Collaborate with product, engineering, business, and operation teams to define agent roles and measurable KPIs.
Drive experimentation, simulations, and continuous learning pipelines for agent performance optimization.
Stay ahead of the curve on developments in AGI, LLM-integrated agents, and cognitive architectures; apply relevant innovations to production systems.
Mentor and lead a team of AI scientists and engineers; help define the AI roadmap and research strategy.
Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
What We Look For In You
10+ years of industry experience in a relevant field, or an equivalent combination of advanced degree (PhD/Master's in Computer Science, AI, Machine Learning, Robotics, or related field) and industry experience.
Proven experience building and deploying
autonomous AI agents
in live environments. Ideal candidates will have:
Designed multi-agent frameworks or agent ecosystems (e.g., AutoGPT, OpenAgents, LangGraph, LangFuse, Dify, Coze, etc.).
Experience with goal-oriented agents, context engineering, memory management, tool use, and RL-based decision making.
Developed agents for real-time decision-making, such as trading, gaming, customer support, or operations.
Track record of delivering end-to-end AI systems in fast-paced, high-scale environments (preferably finance, crypto, or high-frequency domains).
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
OKX Statement
The salary range for this position is
$250,444.00 to $375,666.00
. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-HYBRID#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As an Account Executive in Sensor Tower’s Investor Vertical, you will have the exciting opportunity to directly contribute to the company’s growth by owning the full sales cycle– from sourcing to closing– for hedge funds, private equity firms, and venture capital firms across the globe. Your average day will consist of executing outbound strategy to source prospective accounts (we will hire you a BDR once established), driving deals diligently through the sales process, and ultimately closing deals against a quarterly goal. You will also need to be well versed in the alternative data space such that you can effectively position Sensor Tower’s products to investor prospects and communicate feedback internally to our data science and product engineering teams.
We’re looking for people determined to accelerate their SaaS sales career, and we appreciate that the best performing sales teams are composed of individuals from many different walks of life.
Base salary: $105,000 - $130,000
OTE: up to $250,000, with an uncapped structure
What you will focus on:
- Build strategic relationships with investor accounts and develop a thorough understanding of how they use alternative data in their investment process
- Own the full sales cycle, from open to close, for net new clients
- Source prospective accounts and run outbound to ensure a healthy pipeline and consistent performance
- Develop and communicate creative use-cases to highlight Sensor Tower’s value-add for an investor’s research stack
- Engage cross-functionally with account management, data science, and product engineering teams to relentlessly iterate on Sensor Tower’s offerings
What we are looking for:
- Must be willing to work in our NYC office 2 days a week
- 5+ years experience working in SaaS sales, with a preference for those who have targeted the investor or financial services space
- The ability and willingness to drive their own success by consistently executing outbound strategy
- An analytical mind for data that can execute research on names within an investor’s coverage and thus sell consultatively
- Those who are humble, hungry, and smart
Please note: We are looking for an individual contributor who has an Account Executive background, but the official title within Sensor Tower will be Sales Director
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Boston, MA; New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Sales Manager for Life Sciences at Anthropic, you’ll lead the foundational team introducing our frontier AI platform to the life sciences ecosystem, spanning biotech, pharma, and medtech. You’ll build and develop a team of Strategic Account Executives who drive adoption of safe, frontier AI by securing strategic deals with pharmaceutical, biotech, and medical device companies. You’ll bring deep domain fluency across the segment to coach your team’s consultative sales approach, while becoming a trusted advisor yourself to senior life sciences stakeholders, helping them embed and deploy AI across the product lifecycle from discovery through commercialization. In collaboration with Product and Marketing, you’ll continuously refine the team’s value proposition, sales methodology, and market positioning to resonate with decision-makers across each sub-segment.
The ideal candidate has a passion for developing new market segments within life sciences, pinpointing high-potential opportunities across R&D, clinical, regulatory, manufacturing, and commercial functions, and building a team that can execute strategies to capture them. By driving deployment of Anthropic’s emerging products across biotech, pharma, and medtech organizations, you’ll help life sciences enterprises accelerate the path from science to patients while advancing the ethical development of AI.
Key responsibilities
Build and lead a specialized team of Strategic Account Executives covering biotech, pharma, and medtech accounts, setting growth targets by sub-segment and coaching reps through the full sales cycle from outbound to close
Design and oversee sales strategies tailored to each sub-segment’s distinct procurement cycles - R&D and commercial budgeting in pharma and biotech, product development and quality budgets in medtech, and enterprise IT and digital transformation programs across all three - translating market and trend analysis into account plans and campaigns that meet and exceed team revenue targets
Identify and prioritize high-potential opportunities across drug discovery, clinical development, regulatory affairs, medical affairs, manufacturing and quality (GxP), pharmacovigilance, and commercial functions, partnering cross-functionally to differentiate Anthropic’s offering for life sciences use cases
Run a disciplined pipeline and forecasting cadence across the team, managing an evolving sales process to deliver predictable, coachable performance against quota
Serve as Anthropic’s domain expert across the life sciences value chain - including discovery research, clinical trial operations, regulatory submissions, device development and post-market surveillance, and commercial launch - and translate that expertise into repeatable playbooks, frameworks, and go-to-market strategies your team and the broader field organization can scale
Partner directly with C-suite executives (CEOs, CIOs, CDOs, CSOs, Heads of R&D, CCOs) across biotech, pharma, and medtech organizations to design multi-year AI transformation roadmaps and build long-term trusted advisor relationships
Partner closely with Product and Applied AI to translate feedback from scientists, clinical operations teams, regulatory and quality leaders, and commercial teams into product and roadmap input, strengthening Anthropic’s value proposition across the segment
Build strategic relationships with life sciences-focused system integrators, technology vendors, CROs, and industry organizations to scale go-to-market capabilities
Establish Anthropic’s position as the AI partner of choice across life sciences through conference presentations, white papers, case studies, and participation in industry forums
Codify learnings into playbooks, templates, and best practices, partnering with Marketing and Enablement to scale winning use cases and proof points across biotech, pharma, and medtech accounts
Minimum qualifications
10+ years of experience in life sciences, with at least 5 years specifically selling into or working within biotech, pharma, or medtech organizations (R&D, clinical, regulatory, manufacturing, or commercial functions, or related consulting)
Experience in leadership roles managing or coaching enterprise sales teams, with a track record of driving measurable revenue outcomes in life sciences settings
Deep understanding of business models, operations, and economics across at least one of biotech, pharma, or medtech - including the regulatory environment (FDA, EMA, GxP, 21 CFR Part 11) and competitive dynamics
A track record of managing or overseeing complex, multi-stakeholder sales cycles within life sciences organizations, securing strategic deals by understanding both technical requirements and scientific, regulatory, and commercial use cases
Proven experience exceeding revenue targets by effectively managing a team’s pipeline and an evolving sales process
Excellent communication skills, with the ability to present confidently across life sciences audiences - from scientists and clinical leaders to C-suite executives
A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI
Preferred qualifications
Deep understanding of buying cycles, decision-making processes, and key pain points across two or more of biotech, pharma, and medtech organizations
A strategic, analytical approach to assessing the life sciences market, paired with creative, tactical execution to capture opportunities and a willingness to roll up sleeves on deals alongside the team
Experience developing and refining AI use cases in collaboration with customers and channel partners, spanning drug discovery, clinical development, regulatory and quality, manufacturing, or commercial functions
Experience building or scaling a specialized sales team from an early stage
Passion for and/or experience with advanced AI systems and their applications in life sciences, with strong conviction around safe, ethical development of AI in these contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$550,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.
Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday.
Responsibilities:
Become an expert in all Anthropic products
Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you:
Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
seniorThe ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
seniorThe ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorThe ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
leadLimassol, Cyprus; Paphos, Cyprus
ОфисseniorГеография найма не уточнена
ГибридRelocation expense coverage to NYC or SF (if needed)
London, United Kingdom
УдалённоseniorNorth America
УдалённоPakistan; South Africa; Philippines; Mexico; Colombia
УдалённоSouth Africa; Philippines; United Kingdom; Greece; Malaysia; Bulgaria; Hours: UK Timezone
География найма не уточнена
San Jose, California, United States
San Jose, California, United States
ГибридГеография найма не уточнена
Boston, MA; New York City, NY; San Francisco, CA
Tokyo, Japan
Все вакансии в одном месте - страница 494 · Job Hunters