Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Kazakhstan; Yerevan, Armenia; Uzbekistan; Tbilisi, Georgia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Remote work opportunity.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Tbilisi, Georgia; Yerevan, Armenia; Kazakhstan; Uzbekistan
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Remote work opportunity.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
— Настройка и конфигурация модулей IBM MREF: Space Management, Reservation Management, Work Orders, Service Requests, Preventive Maintenance (ППР), Inventory, SLA. — Настройка ролей пользователей (Self-Service, Limited, Base) и управление AppPoints.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Global Campaigns Strategist.
About the job
As a Sr Global Campaign strategist, you are responsible for owning, developing a major campaign that drives awareness and opportunities for Twilio. This role is highly cross functional, working closely with both internal marketing partners across regions, sales, product, and company leadership to design bold campaigns that deliver on business objectives. You possess a proven track record of leading multi-channel global campaigns with success, collaborating with stakeholders, and finding opportunities to strategically uplevel Twilio’s campaign engine.
The ideal candidate has an advanced understanding of how campaigns resonate with a global audience, not just one country. You are skilled in understanding the modern AI-driven buyer journey at each stage of the funnel, have the ability to translate messaging frameworks into effective campaigns, and thrive in a collaborative environment. You recognize the value of running an integrated campaign motion, and have the ability to think both strategically and execute at an operational level with ease. Your performance will be measured by your ability to execute and achieve measurable results including building brand awareness, developing a system of content and assets that is valuable to all regions, and building campaigns that accelerate growth velocity.
Responsibilities
In this role, you’ll:
Set a strategic vision
for a large and visible global campaign and execute operations for any campaign motions. We are looking for someone who is very strategic in terms of knowing the audience, how to create content that resonates, tactics to reach that audience, and ideas that are visionary and tactical.
Be accountable
to company leadership on the effectiveness of your global campaign remit and programs
Strong project management skills
and ability to use data to guide decision-making and resource allocation. Design and execute strategic end-to-end campaigns that both engage and convert prospective buyers with a focus on specific buyer and vertical segments
Partner
with product marketing, content strategists, brand strategists, creative designers and other regional campaign teams to create campaign themes and messaging that translate into impactful marketing campaigns. Act as the central point of contact to guide a pod of cross-functional partners
Build strong relationships
with key cross functional stakeholders across multiple organizations to ensure campaign enablement and engagement
A global systems approach.
Develop scalable, repeatable campaign playbooks that can be scaled quickly with a large variety of content that works in all regions
Track program results
, measure program success and report metrics to customer success, sales and marketing stakeholders and executives. Then analyze campaign performance, surface insights and provide recommendations for optimizing results
AI-Driven Enablement:
We want you to infuse AI frameworks into all aspects of the campaign model. Ideally you would disrupt the norms and evolve the team and programs to be progressive. And equip teams across the organization with the tools, guidelines, and frameworks to create high-quality content at scale, including standards, reusable templates, and AI-assisted workflows that improve consistency, speed, and quality.
Budget Management:
Manage and allocate budget for campaign production resources across all campaign and persona needs, including original content, video production, localization, and agencies to ensure efficient and high-quality execution and return on investment
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Deep understanding of marketing funnel tactics and metrics by funnel stage
Understanding of enterprise buying cycles, sales processes and stakeholders, especially in B2B tech
Self-starter who excels in a fast-paced, collaborative, and innovative high-growth environment
Ability to manage multiple work streams and has presence with the team and leadership
Strategic thinker with strong attention to detail
7+ years working as a campaign strategist in B2B or tech
Proven experience building and delivering on integrated programs and managing all tools, processes, and assets
Exceptional communication skills, both verbal and written, with the ability to drive alignment, set expectations and drive to success
Works well with cross-functional teams and executives, to ensure consistent content is delivered across the company
A champion for fostering a culture of trust through feedback, communication, and transparency
Desired:
Excellent written and verbal communication skills.
Ability to influence and build effective working relationships with all levels of the organization.
Familiarity with localization tactics to ensure our content is accessible and inclusive across multiple countries.
Experience with primary research strategies and types of content creation
Strategic ability to see opportunities across campaigns and programs where new types of content and programs will thrive.
Experience building world-class brands through premium content
Experience with a variety of AI, design, analytics, and video tools. Proficiency in digital marketing tools and platforms such as Tableau, Salesforce, AEM, Google Analytics, LinkedIn Campaign Manager, Meta Ads Manager, Canva
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Who We Are
MEMX
is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.
Description
MEMX
is seeking a
Data Engineering intern
who has a passion for technology, an interest in financial markets, and the enthusiasm to contribute to our U.S. equities and options exchanges. This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC.
*MEMX has currently approved ONLY the following states for remote work:
California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah.
What You’ll Be Doing
Work alongside MEMX’s technology team on data engineering projects that support our exchanges
Help collect, organize, and validate data used for reporting and analysis
Assist with building and improving data processes and tolls, with projects tailored to your skills and the team’s needs
Collaborate with colleagues to solve problems, share ideas, and communicate your findings
Gain hands-on experience in a growing exchange and see how your work contributes to the broader business
Requirements
Current undergraduate student entering their junior or senior year, pursuing a degree Computer Science, Computer Engineering, Data Engineering, Electrical Engineering, or a related field
Experience with technical projects through coursework, internships, or personal work
Ability to communicate technical ideas and work collaboratively with a team
Ability to work in person at our Midtown Manhattan office during the summer
Permanent residence in one of MEMX’s approved states for remote work during the internship
What You’ll Gain
Hands-on experience working with data that supports MEMX’s exchanges
Exposure to how data is collected, organized, and used for reporting an analysis
Mentorship and guidance from experienced data engineers
Opportunities to collaborate with technology teams across MEMX and connect with fellow interns
Why MEMX
At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to:
Learning opportunities:
Attend Lunch & Learn sessions, professional development workshops, and relevant courses
Mentorship and support:
Learn from a mentor and a designated buddy who can help guide you throughout the summer
An intern cohort:
Connect with interns working across other MEMX teams
Social events:
Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite
Regular feedback:
Check in with your manager and HR to discuss your progress, ask questions, and get support
Future opportunities:
All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs
Pay Rate:
$30/hourly for undergraduate students
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure.
ABOUT THE ROLE
As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale.
KEY RESPONSIBILITIES
LEADERSHIP & TEAM DEVELOPMENT
- Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs).
- Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage.
- Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence.
- Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly.
PARTNER ENABLEMENT & TECHNICAL STRATEGY
- Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops.
- Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem.
- Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners.
- Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value.
JOINT GO-TO-MARKET EXECUTION
- Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions.
- Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals.
- Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery.
- Define and track metrics for partner technical readiness, engagement quality, and revenue impact.
PRODUCT & ALLIANCE COLLABORATION
- Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives.
- Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements.
- Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests.
- Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC).
CROSS-FUNCTIONAL LEADERSHIP
- Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort.
- Partner with Marketing to support partner events, conferences, webinars, and demand generation programs.
- Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures.
- Represent Docker at partner events and conferences as a technical expert and evangelist.
OPERATIONAL EXCELLENCE
- Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes.
- Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams.
- Establish tools, systems, and workflows that enable efficient partner engagement and measurement.
- Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance.
QUALIFICATIONS
REQUIRED
- 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies.
- Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives.
- Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams.
- Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs.
- Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies.
- Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools.
- Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops).
- Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations.
- Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives.
PREFERRED
- Operational experience with Docker, Kubernetes, or similar container-based platforms.
- Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines.
- Background in software development, scripting, or infrastructure-as-code.
- Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development.
- Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle.
- Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales.
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- Willingness to travel (~30% expected) to support key partner engagements and events.
WHAT SUCCESS LOOKS LIKE
30 DAYS
- Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy.
- Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners.
- Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities.
- Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders.
90 DAYS
- Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership.
- Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness.
- Lead enablement sessions for selected strategic partners and support joint-account planning activities.
- Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem.
1 YEAR
- Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel.
- Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories.
- Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence.
- Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores.
- Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences.
WHY JOIN DOCKER
Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to:
- Shape the technical strategy for how Docker scales through its partner ecosystem
- Build and lead a world-class team of Partner Solution Engineers
- Work with industry-leading partners including major cloud providers, security vendors, and global system integrators
- Influence product direction based on partner and customer insights
- Make a measurable impact on Docker's growth through the channel
- Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances
This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$327.6K– CA$468K OTE + equity
United States: $226.1K – $323K OTE + equity
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Senior Vice President of Strategic Development and Planning to join the Business Excellence organization within Operations and Investment Product Management (OIPM). This highly visible and collaborative role will serve as a strategic partner to the OIPM leadership team and support the continued growth and evolution of the organization. The position will focus on strengthening scalability, operational effectiveness, and organizational performance across OIPM. The ideal candidate brings strong strategic, analytical, and business planning capabilities, along with exceptional leadership and stakeholder management skills. Success in this role requires navigating complex challenges, influencing executive-level discussions, and operating effectively in a dynamic, fast-paced environment.
Responsibilities
Build, develop, and lead a high-performing team, fostering a culture of collaboration, accountability, continuous improvement, and excellence.
Lead annual and multi-year strategic planning processes for Fund Operations and related functions, ensuring alignment with OIPM and firmwide priorities.
Lead large-scale business transformation and change management initiatives focused on scalability, operational effectiveness, organizational alignment, sustainable growth, and business process improvement.
Translate strategic priorities into actionable initiatives with clear objectives, milestones, success metrics, and accountability.
Partner with senior leaders to align business priorities, drive decision-making, and ensure successful execution across functions.
Oversee OIPM's strategic initiative portfolio, ensuring resources, investments, and priorities align with business objectives and long-term goals.
Provide executive governance and oversight for critical business initiatives, ensuring timely execution, risk mitigation, measurable outcomes, consistency, transparency, and accountability across OIPM and the COO organization.
Drive cross-functional collaboration across teams, serving as a trusted advisor and catalyst for organizational alignment and execution.
Prepare strategic recommendations, business cases, and executive-level materials to support investment decisions, prioritization, and long-term planning.
Synthesize complex operational, financial, and business data into actionable insights and compelling narratives for senior executives.
Conduct strategic analyses of new business opportunities, including market assessments, competitive benchmarking, financial modeling, and operational impact evaluations.
Partner with senior leaders to develop and oversee acquisition integration strategies, ensuring seamless transitions and realization of business objectives.
Develop and maintain executive dashboards, scorecards, performance reporting frameworks, governance standards, execution frameworks, and performance management processes, while building deep expertise in the firm's operating model, organizational structure, business processes, systems, data, and key value drivers.
Qualifications
12+ years of experience in corporate strategy, management consulting (MBB or Tier 2), business transformation, strategic finance, corporate development, or a related leadership role within a high-growth organization
Bachelor’s degree in business, finance, economics, engineering, or a related field required; MBA or other advanced degree is preferred
Direct experience within private markets, alternative investments, wealth management, asset management, fintech, or another highly regulated and operationally complex industry, including fund operations
Deep understanding of fund managers (GPs), investment products, fund structures, investor servicing models, operating environments, operational risk, control frameworks, regulatory environments, and scalable operating practices
Proven experience building, leading, and developing high-performing teams, with a track record of fostering collaboration, accountability, continuous improvement, and professional growth
Demonstrated ability to influence senior executives, build consensus, and align diverse stakeholders around common goals, priorities, and business outcomes
Proven success leading large-scale strategic and cross-functional initiatives, organizational transformations, operating model enhancements, and organizational change through influence rather than direct authority
Experience designing and implementing governance frameworks, operating models, performance management processes, and organizational effectiveness initiatives
Strong business acumen with the ability to translate complex challenges into actionable strategies, business cases, and measurable outcomes
Experience developing strategic recommendations and executive-level materials for leadership teams, executive committees, and board-level audiences
Exceptional analytical, problem-solving, and financial modeling capabilities, with the ability to synthesize complex operational and financial data into clear, actionable insights
Strong communication, executive presence, stakeholder management, and relationship-building skills, with proficiency in data visualization, reporting, and business intelligence tools used to support decision-making and performance management
Benefits
The base salary range for this role is $200,000 to $250,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York City, United States
Workplace: hybrid
We are seeking an experienced Service Coordinator to support participants in the Nursing Home Transition and Diversion (NHTD) Waiver program. This role is ideal for someone with hands-on NHTD experience who is compassionate, organized, and comfortable managing multiple cases independently.
Responsibilities
Coordinate services and care for NHTD Waiver participants.
Develop, review, and update service plans based on participants’ needs.
Communicate with participants, families, caregivers, and service providers to support continuity of care.
Monitor service delivery, follow up on outstanding needs, and address coordination issues.
Maintain accurate case records and documentation in accordance with program requirements.
Manage a caseload independently while maintaining timely communication and follow-up.
Hands-on NHTD Waiver experience is required.
Previous Service Coordination experience is preferred.
Knowledge of NHTD regulations, service plans, and care coordination.
Strong communication, organizational, and case management skills.
Ability to work independently and manage multiple cases.
A reliable, professional, and compassionate approach.
Russian language proficiency is a plus.
To apply, please submit your resume highlighting your NHTD Waiver and Service Coordination experience.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
We are seeking a highly skilled
Backend Engineer
to join our team of backend and DevOps experts. In this role, you will design and implement scalable, resilient backend services that power products used by millions of users. You’ll tackle complex engineering challenges, from extracting services from a monolith to designing robust APIs and data migrations, while ensuring performance, stability, and maintainability.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
The Qualities That Set You Apart
Technical Mastery
– Deep knowledge of Java/Kotlin and the Spring framework ecosystem, with proven expertise in backend architectures.
Database Expertise
– Strong understanding of PostgreSQL, MongoDB, and Redis, with the ability to design schemas, optimize queries, and ensure data consistency.
API Design Proficiency
– Experience in designing, building, and maintaining REST APIs with a focus on clarity, scalability, and long-term maintainability.
Analytical Mindset
– Skilled at breaking down complex systems and applying logical, systematic approaches to engineering problems.
Quality-Driven Approach
– Commitment to writing high-quality, maintainable code with comprehensive test coverage.
Adaptability & Growth
– Thrives in dynamic, fast-paced environments. Willing to take ownership of difficult problems and continuously grow technical expertise.
Collaborative Spirit
– Strong communication and teamwork skills, enabling seamless collaboration across engineering and DevOps teams.
Your Background
5+ years of professional software development experience
Proficiency in Java/Kotlin and the Spring framework ecosystem
Experience with observability tools (logging, monitoring, tracing)
Solid understanding of PostgreSQL, MongoDB, and Redis
Hands-on experience in domain modeling and REST API design
Track record of delivering scalable and maintainable systems
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive on our Regulated Verticals team.
About the job
This position is needed to lead relationships and complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity (Verify, Lookup), and Flex. You will drive revenue growth and build strategic, executive-level partnerships with top enterprise financial services and FinTech organizations. As a trusted advisor, you will navigate domain-specific use cases like fraud prevention and personalized engagement while collaborating across Product, Compliance, Finance, and Engineering.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important Regulated Verticals customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define process and build programs.
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until October 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a Senior Business Assistant to join our Office of the CFO team, based in London. In this role, you’ll support the CFO in key leadership, board, and finance meetings by preparing materials in advance, documenting decisions and actions, and coordinating follow-through afterwards. It's a content-focused role: you'll need a genuine working understanding of finance to follow the discussion, not just log who said what.
WHAT YOU’LL DO
Meeting Support & Follow-Through
- Join key meetings: Join meetings alongside the CFO — leadership, board, and finance-function meetings — capturing accurate notes and the decisions that come out of them.
- Own the follow-up: Turn discussions into clear, assigned action items and drive them to completion, chasing owners and flagging slippage before it becomes a problem.
- Track outstanding items: Maintain a live view of open actions and decisions across the CFO's meeting cadence, escalating blockers to the CFO directly.
Pre-Meeting Preparation
- Prepare pre-reads: Prepare pre-reads, briefing packs, and agendas ahead of key meetings, pulling together relevant background, data, and context.
- Coordinate stakeholder input: Coordinate input from stakeholders across Finance — Controllership, Tax, Treasury, FP&A — so the CFO walks in fully briefed.
- Anticipate what's needed: Proactively anticipate what the CFO will need for a given meeting, rather than waiting to be asked.
Finance-Literate Business Support
- Follow technical discussions: Apply a working understanding of financial concepts and terminology to accurately capture and summarise technical finance discussions.
- Sanity-check materials: Review financial reports, decks, and models before they reach the CFO, spotting errors, inconsistencies, or omissions.
- Partner across finance: Partner with Controllership, Tax, Treasury, and FP&A to gather the input and context needed for meetings and follow-ups.
Communication & Organisation
- Produce clear meeting notes: Produce clear, well-structured meeting notes and summaries, distributed promptly to attendees.
- Maintain a master tracker: Maintain a single source of truth for action items, decisions, and deadlines across the CFO's meeting cadence.
- Handle information with discretion: Manage confidential and sensitive business and financial information with sound judgement.
WHAT WE’RE LOOKING FOR
- Proven experience as an EA, business assistant, or similar role supporting senior executives, ideally within a finance function.
- A working understanding of financial concepts and terminology (P&L, budgeting, forecasting) sufficient to follow and accurately summarise finance discussions.
- Excellent note-taking and written communication skills, able to turn meeting discussions into clear, actionable outputs.
- Strong organisational skills, with a proven ability to track and drive multiple action items to completion.
- Comfortable preparing pre-meeting materials, pulling together data and context from multiple stakeholders.
- High level of discretion when handling confidential business and financial information.
- Proactive, detail-oriented, and comfortable operating in a fast-paced, high-growth environment.
- Strong proficiency with everyday productivity tools (Microsoft Office / Google Workspace).
- Bachelor's degree in finance, business, or a related field is a plus.
- Experience supporting a CFO or finance leadership team specifically is a strong plus.
- Experience in a venture-backed, high-growth startup or scale-up is a plus.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
At Sierra, we are building a fast-scaling, mission-driven AI company where people are at the center of everything we do. As our People Programs Manager, you will design, build, and operationalize the programs and processes that shape the employee experience across Sierra globally. You’ll play a critical role in helping us create clarity, alignment, and belonging as we grow — ensuring Sierra remains a world-class place to work.
- Support the design, launch, and execution of Sierra’s core people programs including onboarding, manager training, targeted development initiatives, and more. You’ll build scalable, repeatable processes to strengthen existing programs and be part of the development and launch of new programs such as feedback, performance, engagement, recognition, and more.
- Partner closely with HR, Legal, Finance, and business leaders on company-wide people programs, ensuring all programs meet the needs of the business and are executed with operational excellence and compliance.
- Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication.
- Use data and insights to measure, iterate, and evolve programs, while staying ahead of trends in People Ops and employee experience.
WHAT YOU’LL BRING
- 5+ years of experience in People Programs, People Operations, or a related people-focused function within high-growth environments.
- Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies.
- Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams.
- Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution.
- Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency.
- A passion for building clarity, culture, and connection in a rapidly evolving startup environment.
EVEN BETTER…
- Experience supporting or designing programs for global teams across multiple regions.
- Familiarity with HR tools and platforms (HRIS, onboarding systems, performance tools, etc.).
- Background in organizational development, employee experience, or Learning & Development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE OPPORTUNITY
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted.
Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering.
This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products.
You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes.
WHAT YOU'LL DO
TECHNICAL VISION AND STRATEGY
- Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms.
- Define and sequence "trusted by default" architecture for 20M developers.
- Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps.
- Establish company-wide architectural principles and security standards.
- Identify high-leverage platform investments that enhance security across all Docker products.
- Proactively position architecture ahead of evolving supply chain threats and regulatory demands.
BUILD SECURITY ARCHITECTURE
Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images.
- Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history.
- Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines.
- Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility.
- Align with and help shape emerging supply chain security standards.
- Ensure security controls remain fast and unobtrusive so developers keep them enabled.
SDLC AND DEVELOPER WORKFLOW INTEGRATION
- Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment
- Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us
- Define the developer experience for security tooling, where the secure path is the fast path and the default path
- Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow
- Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives
TECHNICAL EXCELLENCE AND INFLUENCE
- Work with leaders across engineering to drive strategy and execution
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement
- Participate in executive-level discussions, providing architectural perspective on business decisions
- Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability
WHAT YOU'LL BRING
DOMAIN EXPERTISE
- 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling
- Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations
- Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence
- Practical knowledge of supply chain security frameworks and standards
- Expertise in API design, service architecture, and scalable system integration
- Proven record delivering large-scale distributed systems for millions of users and enterprise customers
- Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure
- Bachelor's degree in CS, Engineering, or equivalent practical experience
STRATEGIC AND BUSINESS IMPACT
- Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals
- Experience converting business strategy into technical architectures and roadmaps
- Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes
- Experience leading build-vs-buy decisions for core platform components
LEADERSHIP AND INFLUENCE
- Ability to lead large, cross-company technical initiatives across multiple engineering teams
- Experience partnering with VPs and executives to define and execute technical strategy
- Proven ability to influence technical direction and build consensus without direct authority
- Strong communication skills for presenting to executives and driving organization-wide alignment
- Experience mentoring senior engineers and developing technical leaders
ENTERPRISE CONTEXT
- Experience building products that serve enterprise customers with complex security and compliance requirements
- Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications
- Understanding of how enterprise security teams evaluate, procure, and operate tooling
PREFERRED
- Scale experience at a security, developer tools, or infrastructure software company
- Experience with containers (Docker, Kubernetes) or developer platforms
- Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition
- Proven ability to migrate legacy systems without disrupting business operations
- Contributions to open-source security tools or supply chain security standards
- Recognized technical leader via speaking, publishing, or open-source work
- Advanced degree in CS, Engineering, or a related field
WHAT SUCCESS LOOKS LIKE
Security Posture
- Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration
- Build-time threat classes are addressed architecturally rather than through detection after the fact
- Developers keep security controls enabled because the controls are fast and unobtrusive
Business Enablement
- Security and governance capabilities directly unblock enterprise revenue
- New product SKUs launch in weeks instead of months through the billing platform
- Usage-based billing supports monetization of new security and AI product lines
Platform Leverage
- Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months
- Shared security primitives replace fragmented per-product implementations
- Platform systems achieve 99.9%+ uptime for business-critical workflows
Organizational Impact
- Recognized across Docker as the definitive technical authority on build and supply chain security
- Multiple Staff and Principal engineers developed who can own major domains
- Docker's voice carries weight in the external supply chain security conversation
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $219K – $352K + equity
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About The Team
Most people know Deliveroo as the app that brings sushi or burgers to their front door. Deliveroo for Work (DfW) is our dedicated B2B arm. We help businesses - from tech startups to global law firms - manage their corporate catering and employee food perks.
Whether it’s providing late-night meals for hardworking teams, organising office pop-ups, managing monthly "stipends" for remote workers, or catering massive boardroom events, DfW is the secret ingredient to a happy office culture. We offer companies a centralised platform to control spending while giving their employees access to the best restaurants in the city.
About The Role
As a Corporate Service Centre Agent, you will be the first point of contact for our corporate clients balancing client care with commercial growth applying a care-first mindset in this dual purpose role. Day to day, you’ll own onboarding new clients, handling account queries, and resolving escalations for all our markets but predominantly working in our French market, whilst identifying opportunities for growth, both reactively and proactively. As our SMB segment continues to expand, you will grow and retain our SMB portfolio by building strong client relationships and tailoring recommendations to client needs.
You’ll be part of a dynamic and supportive team in our Paris office, working under a hybrid model (at least three days a week in the office). This role will require a small amount of shift work to cover for our companies based in UAE, Italy, France and Belgium.
This role has 37.5 working hours per week from Monday to Friday, 8:00 am to 8:00 pm.
Key Responsibilities
Care (50%):
Client onboarding:
Guide new clients through their first Deliveroo for Work experience, ensuring a smooth transition.
Customer service:
Handle account-related queries, educate clients on our platform, and provide outstanding support through email and telephone
Issue resolution:
Manage escalations efficiently, offering appropriate solutions to maintain high client satisfaction.
Commercial (50%):
Account Management Assistance:
Support Corporate Account Managers with reporting, auditing key accounts, and data entry tasks.
SMB Account Management & Upselling:
Identify and act on opportunities to expand usage within existing accounts through email and telephone calls.
Commercial Ownership:
Take ownership of the health and growth of your accounts, tracking spend and engagement, supporting renewals, and flagging retention risks early.
Requirements
This team will be looking after Corporate Accounts so the ideal candidate is organised and has a strong sense of customer service, whilst understanding the corporate world. The position would be suited to someone enthusiastic about securing a client-facing role with a variety of different tasks to do each day. This role is for you if you:
Native or fluent in English and French
A driven and hardworking individual with experience in customer service and account management
Commercial awareness and account management experience, with confidence in upselling, building client relationships and using data to drive growth
A strong understanding of Excel
Excellent verbal and written communication skills
Identifying complex issues and thinking on your feet to come up with the right solution
Able to adapt to day-to-day challenges in relation to tasks assigned to you
A team-oriented attitude, willing to collaborate and support colleagues
Experience and ability to utilise AI tools
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
