Service Coordinator

Location: New York City, United States Workplace: hybrid We are seeking an experienced Service Coordinator to support participants in the Nursing Home Transition and Diversion (NHTD) Waiver program. This role is ideal for someone with hands-on NHTD experience who is compassionate, organized, and comfortable managing multiple cases independently. Responsibilities Coordinate services and care for NHTD Waiver participants. Develop, review, and update service plans based on participants’ needs. Communicate with participants, families, caregivers, and service providers to support continuity of care. Monitor service delivery, follow up on outstanding needs, and address coordination issues. Maintain accurate case records and documentation in accordance with program requirements. Manage a caseload independently while maintaining timely communication and follow-up. Hands-on NHTD Waiver experience is required. Previous Service Coordination experience is preferred. Knowledge of NHTD regulations, service plans, and care coordination. Strong communication, organizational, and case management skills. Ability to work independently and manage multiple cases. A reliable, professional, and compassionate approach. Russian language proficiency is a plus. To apply, please submit your resume highlighting your NHTD Waiver and Service Coordination experience.