Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Madison or Milwaukee, WI
About the Role
We are seeking an exceptionally accomplished and visionary Senior Majors Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts. The ideal candidate possesses unparalleled sales leadership, a profound grasp of enterprise architecture across all four pillars (business, data, applications, technology), and the ability to articulate how Cloudflare seamlessly integrates into modern cloud operating models.
As a Senior Majors Account Executive, you will demonstrate the highest level of sales proficiency, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized subject matter expert, providing in-depth education to customers and partners alike on Cloudflare’s extensive product ecosystem and its place within the broader security landscape. This role demands the ability to apply executive sponsorship programs, actively engaging with CIOs, CISOs, and CTOs, and leading virtual teams that include VPs and SVPs to navigate and close complex, transformative opportunities. You will shape our customers' digital transformation journeys, identifying opportunities within broader market trends and positioning Cloudflare as their indispensable strategic partner.
Responsibilities
Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts.
Precision Forecasting & Pipeline Mastery: Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization.
Enterprise Architecture & Business Model Expertise: Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model.
C-Suite Engagement & Executive Sponsorship: Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs.
Cross-Functional Leadership & Influence: Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery.
Digital Transformation Visionary: Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions.
Organizational Communication & Feedback: Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization’s performance. Deliver challenging news within a constructive learning context.
Long-Term Strategic Impact: Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards.
Define Goals & Drive Efficiency: Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency.
Company-Wide Innovation & Problem Solving: Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration.
Inclusive Leadership & Future-Proofing: Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare.
Desirable Skills, Knowledge, and Experience
10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals.
Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level.
Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments.
Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs.
Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities.
Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation.
Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of customer and internal leadership.
A visionary leader who consistently makes decisions for the long-term benefit of Cloudflare, even if it means trading off short-term gains.
Proven ability to define team goals and metrics, drive cross-departmental efficiency, and proactively address roadblocks for optimal results.
A humble yet assertive leader who consistently challenges the status quo and drives positive, innovative change across the organization.
Expert-level proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC, etc.).
Bachelor's degree required, with an MBA or advanced technical degree highly preferred.
Ability to travel extensively as required to engage with key customers, executive leadership, and internal teams.
Compensation
Compensation may be adjusted depending on work location.
For Wisconsin based hires: Estimated annual salary of $294,000 - $380,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Sr. Director, AI Enterprise Partnerships
· Turing Intelligence · United States (New York City preferred) · Full-time
Turing Intelligence builds and deploys AI systems for Global Financial customers and some of the world’s largest financial institutions, including the world’s largest asset manager, a leading global alternative asset manager, a top-tier investment bank, and a Fortune 50 consumer goods company. We run as a startup inside Turing, and our forward-deployed engineers work directly in client environments.
The foundation-model providers sell models and enterprise agreements, but they do not want to staff the implementation. Their customers still need someone to build real systems on those models, and that is our business. When a model provider recommends implementation partners into one of its enterprise accounts, we want Turing to be on that list.
We already have working relationships with two of the leading foundation-model providers. Both partners know us, but almost no revenue flows through either channel yet. We are hiring the Sr. Director, AI Enterprise Partnerships to change that: to sell Turing through and with these partners, run the partner programs behind that motion, and own the revenue that comes through the channel.
This is a hands-on, player-coach role. You will work on your own at first, and if the channel proves itself, you may build a team under it.
What you'll do
Sell through and with our partners
Pitch Turing to the partners' account executives and field teams, so they recommend us into their enterprise accounts
Build partner-sourced and partner-influenced pipeline by mapping partner account teams onto our target accounts and joining their account planning
Co-sell in the field: joint account plans, shared pursuit calls, and joint proposals
Route Turing-originated enterprise demand toward partner consumption, which earns referrals back to us
Own the revenue that comes through the channel, and grow it quarter over quarter
Run the partner programs
Manage each program end to end: onboarding, registrations and referrals, certifications, tier progression, partner credits, market development funds, and training
Keep the paperwork and tracking tight and consistent, and own partner pipeline reporting as the single source of truth inside Turing
Run the partner cadence: regular partner check-ins, quarterly business reviews, executive meetings, and partner events
Keep our engineers certified and current on each partner's platform, and turn each model or platform launch into activity across our accounts
Treat competing partners fairly
Manage partners who compete with each other, keeping each partner's information separate and giving none of them an advantage over another
Raise conflicts early and honestly, including where a partner's own services team competes with us or where our delivery capacity cannot back a commitment we are asked to make
Work across Turing
Run the channel much as a general manager runs a vertical, working mostly with our financial services (BFSI) business and with other verticals as accounts require
Build the case studies and references partners ask for before they recommend us, starting from delivered work and new wins
Partner with our delivery leaders to make sure every commitment made through the channel can be staffed and delivered
What we're looking for
Required
5+ years in partnerships, alliances, or channel, including at least 2 years carrying a quota or a partner-sourced revenue target
Partner or alliance experience on the services side: you have managed a professional services or consulting firm's partnerships with cloud or technology vendors, ideally at a boutique or mid-size firm
Both halves of the job: you have pitched your firm to a vendor's account teams and won referrals, and you have run a partner program's registrations, co-sell, tiers, and funding
Fluency in the partner playbook: sourced versus influenced attribution, deal registration, co-sell, cloud marketplaces, and market development funds
Discretion: you can manage partners who compete with each other and keep each relationship fair and separate
Commercial judgment: you can read a P&L, model a referral structure against a margin floor, and tell revenue from profitable revenue
Range: comfortable with a partner's field rep and a partner's executive, and with a delivery lead and a general manager inside Turing
A player-coach who wants to do the work directly and build a channel from early stage
Preferred
AI experience: partnerships with a foundation-model provider or AI platform, or selling AI implementation work
Enough technical fluency to discuss model selection, agents, and deployment with an enterprise CTO or a partner's solutions architect
Experience managing two or more competing vendor partnerships at the same time
Experience selling into enterprise financial services
How you'll be measured
The first measure is revenue, and revenue growth, through the partner channel. Behind it sit partner-sourced pipeline, partner-influenced revenue and joint customer wins, gross margin on partner-sourced work, partner tier progression, and the number of certified engineers on each partner platform.
Compensation
The compensation range for this role is $240,000–$260,000.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Задачи:
— Проектировать, разрабатывать и внедрять LLM/AI агентов и AI-ассистированные инструменты для процессов команды информационной безопасности (анализ инцидентов, threat intelligence, vulnerability management, автоматизация рутинных операционных задач и др.).
— Выстраивать новые рабочие процессы команды на базе AI-решений — от пилотов и MVP до продуктивной эксплуатации.
— Оценивать применимость LLM/AI инструментов и агентных архитектур к задачам информационной безопасности, формировать обоснованные рекомендации по внедрению.
— Разрабатывать автоматизацию с использованием языков программирования для интеграции AI-решений с существующей инфраструктурой и инструментами (SIEM, тикет-системы, EDR и др.).
— Учитывать и минимизировать риски безопасности, связанные с использованием LLM/AI (утечки данных, prompt injection, неконтролируемый доступ агентов к системам и др.).
— Документировать архитектуру, процессы и практики использования AI-инструментов, обучать команду работе с ними.
— Участвовать (около 20% времени) в проектах Infrasec Core Team по повышению защищённости сетевой и серверной инфраструктуры.
— Работать в тесном контакте с командами CSIRT, VM, Endpoint/Server Security и Network Security для выявления точек, где AI-агенты дадут наибольший эффект.
Требования:
— Опыт работы в информационной безопасности или смежной инженерной области от 4+ лет.
— Сильные навыки программирования и автоматизации (Python или Go предпочтителен).
— Самостоятельное написание production-ready кода, а не только прототипов.
— Практический опыт работы с LLM/AI: использование API моделей, построение агентных пайплайнов, работа с RAG, промпт-инжиниринг, понимание ограничений и рисков.
— Понимание применения LLM/AI именно в контексте информационной безопасности.
— Опыт проектирования архитектуры (для новых процессов/сервисов), умение самостоятельно принимать и обосновывать технические решения.
— Базовое инженерное понимание операционных систем (Windows/Linux), сетевой инфраструктуры и типовых механизмов защиты — достаточное, чтобы проектировать AI-решения для реальных задач информационной безопасности.
— Понимание принципов кибербезопасности, векторов атак.
— Способность работать на стыке нескольких команд, выступать драйвером изменений и обучать коллег новым инструментам.
— Инициативность, самостоятельность и готовность строить процессы «с нуля» в быстро меняющейся области.
Условия:
— Формат работы на выбор: гибрид, удалёнка, офисы в Москве, Санкт-Петербурге, Иннополисе, Новосибирске и ещё более чем в 8 городах России, а также в Казахстане и Беларуси.
— Участие в конференциях, митапах, техтолках, хакатонах и конкурсах.
— Билеты, дорога и проживание за счёт компании.
— ДМС со стоматологией и льготная медицинская страховка для близких, страхование от несчастных случаев, полис выезжающего за рубеж, онлайн-поддержка психолога.
— Курсы по запросу и поддержка в карьерном развитии.
— Бесплатные курсы программирования, математики и английского языка для детей сотрудников.
— Партнёрские скидочные программы, спортивные клубы, йога в офисе.
— Оплачиваемая стажировка Route Start для начинающих специалистов.
— Зарплатные проекты от Ozon Банка и других банков.
— Льготная жилищная программа для сотрудников.
— Реферальный бонус за рекомендацию друга.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Madrid office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 40,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Задачи:
— Прорабатывать и проектировать IT-решения;
— Проводить архитектурное сопровождение и контроль команды разработки;
— Совместно с архитекторами ИБ обеспечивать поиск и устранение уязвимостей системы с точки зрения информационной безопасности и стабильности, вырабатывать требования к защите информационных систем, разрабатывать архитектуру системы защиты и обосновывать выбор технических решений;
— Участвовать в разработке и актуализации технической документации, регламентов, инструкций по системе;
— Анализировать и обеспечивать внедрение лучших практик в части организации процесса разработки, архитектуры и инфраструктуры;
— Разрабатывать компоненты системы на Java/Kotlin.
Требования:
— Коммерческий опыт в разработке на Java/Kotlin от 5 лет;
— Опыт проектирования IT-решений, опыт system-дизайна;
— Опыт выявления и устранения уязвимостей информационной безопасности ПО;
— Знание SOLID и Clean Architecture, MVP, MVC, MVVM;
— Знание устройства ОС Android;
— Знание принципов и протоколов для построения систем управления мобильными устройствами;
— Уверенное знание сетей: tunneling, routing, encryption.
Условия:
— Работа в России, есть удаленка, гибрид и офис (Москва, Краснодар);
— Формат работы: удалённая, гибрид, офис.
Задачи:
— Разработка и развитие production LLM/AI-систем и AI-агентов.
— Построение многошаговых agentic workflows: routing, tool calling, state management.
— Работа с prompt- и context-engineering, управление памятью и состоянием диалога.
— Реализация structured output и function/tool calling.
— Создание RAG-пайплайнов: chunking, embeddings, retrieval, reranking.
— Интеграция LLM с API, базами данных и внутренними сервисами.
— Разработка backend на Go и AI-компонентов на Python.
Требования:
— Умение собирать LLM-систему целиком — от prompt/context logic и агентов до backend, интеграций и запуска в production.
— Основной стек — Go для production-backend и высоконагруженной логики, Python для AI-инфраструктуры и прототипирования.
— Опыт построения agentic workflows, управления состоянием диалога и памяти.
— Понимание RAG, embeddings, retrieval и reranking.
— Навыки тестирования и оценки качества: evals, regression tests, golden datasets, LLM-as-a-judge.
— Умение выбирать модели с учётом качества, latency и стоимости.
— Анализ логов и трасс для повышения стабильности.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Austin, Dallas or Houston TX
Senior Customer Engineer SLED
*This is a work-from-home 100% remote role, but you should reside in Texas."
What you’ll do as a Senior Customer Engineer SLED
About the Role
At
Cloudflare
, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our
SLED (State, Local, and Education) and Local Government
sectors. You will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey.
Key Responsibilities
Technical Validation
: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, and Developer Platforms) tailored to
public sector procurement and compliance standards
.
Customer Adoption & Value Realization
: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks common in
municipal and educational IT infrastructures
.
Commercial Accountability & Expansion
: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory
: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
AI Orchestration & Workflow Automation
: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
Minimum Qualifications
Public Sector Expertise
: Proven experience working with or selling into
SLED, Local Government, State or Municipal agencies
, with a deep understanding of public sector buying cycles, compliance requirements, and unique government IT constraints.
Experience
: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Technical Acumen
: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset
: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and public sector/enterprise sales cycles.
Communication
: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level government C-suite/elected official business strategy.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare AI Stack Experience
: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
Applied AI Knowledge
: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting
: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation
Compensation may be adjusted depending on work location.
For Texas based hires: Estimated annual salary of $231,000-$275,000+ OTE, Base + Commissions
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks.
Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions.
Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability.
Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.
Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy.
Analyze integration failures and operational issues (e.g. API errors, settlement mismatches, callback failures, connectivity issues) and drive root-cause resolution.
Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.
Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.
Requirements
3+ years of experience in payment, fintech, infrastructure, or platform product management.
Familiar with payment channel integration processes, API design principles, and distributed system architecture concepts.
Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing.
Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives.
Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects.
Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives.
Preferred Qualifications
Experience with banking integrations, payment gateways, or acquiring systems.
Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure.
Familiarity with service reliability, monitoring systems, or transaction routing strategies.
Basic understanding of risk control, compliance, and operational processes in payment systems.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Amsterdam, Netherlands; Berlin, Germany; London, United Kingdom; Poland; Prague, Czech Republic; Tel Aviv, Israel; Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius Token Factory is looking for scientists who can turn frontier LLM and VLM inference bottlenecks into research questions, conduct rigorous experiments, and translate their findings into production capabilities. You will own focused research and optimization projects, write strong code, and produce prototypes, publications, and technical artifacts that engineers can build on.
Your research will span quantization, distillation, speculative decoding, KV-cache optimization, and model/runtime co-optimization, alongside inference engines and distributed inference architectures. You will investigate how these approaches interact, evaluate their trade-offs across model quality, latency, throughput, memory footprint, and cost per token, and work with engineering teams to bring promising results into production.
Your responsibilities
Lead research projects in efficient LLM and VLM inference, from hypotheses and experiments through ablations, prototypes, and production handoff.
Develop and evaluate methods spanning quantization, quantization-aware training (QAT), distillation, speculative decoding, KV-cache reuse, KV-cache compression, long-context inference, MoE routing, and model/runtime co-optimization.
Build prototypes using PyTorch, Triton, CUDA-adjacent tooling, or inference-serving frameworks, and collaborate with MLEs and platform engineers to turn them into production components.
Research LLM request routing and scheduling strategies, including cache-aware load balancing and prefill–decode disaggregation (PDD). Evaluate how queueing, KV-cache transfer, worker placement, and prefill/decode capacity allocation affect latency, throughput, and serving cost.
Investigate multi-node inference for dense and mixture-of-experts models, including wide expert parallelism (WideEP). Study expert placement, load imbalance, and computation/communication trade-offs, and use the findings to guide model and system architecture choices.
Develop rigorous evaluations covering quality, latency, throughput, numerical stability, memory footprint, tail latency, and cost per token. Compare serving architectures under consistent workload conditions and GPU budgets.
Work with MLE, GPU kernel, backend infrastructure, product, and customer teams to select research priorities with measurable production impact.
Share results through internal reports, technical blogs, papers, and open-source artifacts, and mentor engineers and scientists on experimental design, scientific rigor, and model/system trade-offs.
Must-haves
A PhD in computer science, machine learning, ML systems, computer systems, computer architecture, electrical engineering, applied mathematics, or a closely related discipline.
A strong publication record or equivalent research artifacts in ML, ML systems, efficient inference, model compression, quantization, distillation, serving systems, or related areas.
Strong Python and PyTorch implementation skills, with the ability to turn ideas into experiments and working prototypes.
Deep knowledge of LLMs, VLMs, transformer inference, decoding algorithms, model compression, quantization, and production-serving trade-offs.
Strong experimental design skills covering ablations, baselines, metrics, statistical reasoning, and failure analysis.
Excellent written and verbal communication.
Nice-to-haves
First-author publications at venues such as NeurIPS, ICML, ICLR, MLSys, ACL, EMNLP, ASPLOS, OSDI, SOSP, ISCA, or HPCA.
Experience deploying ML models or inference optimizations in production.
Experience with vLLM, SGLang, TensorRT-LLM, NVIDIA Dynamo, FlashAttention, FlashInfer, Triton, CUDA, or PyTorch internals.
Experience applying post-training, SFT, DPO, RLHF, RLAIF, preference optimization, or synthetic data generation to inference quality or efficiency.
Open-source research artifacts, widely used benchmarks, technical blogs, or invited talks demonstrating contributions to efficient AI systems.
Research or implementation experience in one or more areas of distributed inference system architecture, such as LLM request routing, PDD, multi-node serving, or MoE expert parallelism, including WideEP.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Social Content and Community Manager to shape how Harvey shows up in the feed and in the conversations that happen around it. You'll turn launches, product news, and company thinking into sharp, native content across our owned channels and our employees' channels. When we amplify a moment, it should land everywhere our people and audiences are.
You'll also own Harvey's social communities day to day. That means managing DMs, comments, and mentions; moderating and growing our community spaces; sending questions and opportunities to the right teams; and starting conversations that draw people toward Harvey. This role combines craft and community. It's for someone who writes fast and well, runs engaged communities with care and good judgment, and understands that on social, the caption, the reply, and the timing are the work.
WHAT YOU'LL DO
- Write scroll-stopping copy for Harvey's owned channels (LinkedIn, Instagram, X, and emerging platforms), tuned to what performs on each.
- Write copy for employee and advocacy channels to power company amplification. Give the team ready-to-post language that makes company moments land while keeping a consistent Harvey point of view.
- Turn a single launch or announcement into a set of channel-native posts, threads, and replies that work together across audiences.
- Work closely with the Social Manager to plan, draft, and deliver social creative and campaign content.
- Keep a steady content calendar that balances planned campaigns with timely, real-time posts.
COMMUNITY MANAGEMENT
- Own the social inbox: monitor and respond to DMs, comments, and mentions across Harvey's channels quickly, warmly, and with good judgment.
- Build and maintain response guidelines, tone standards, and saved replies for common questions so Harvey's voice stays consistent at scale.
- Set up and run triage and escalation paths. Route customer support issues, sales inquiries, press requests, partnership opportunities, and sensitive or legal matters to the right internal teams, and close the loop.
- Moderate Harvey's social communities and comment sections. Enforce community guidelines and deal with spam, trolling, and negative sentiment calmly and consistently.
- Proactively join relevant conversations across the legal, legal tech, and AI communities to build relationships, raise Harvey's profile, and spot opportunities.
- Find, engage, and grow a network of customers, advocates, and creators. Highlight their stories and user-generated content where appropriate and approved.
- Run social listening to track brand mentions, sentiment, competitor activity, and emerging trends, and share key insights with Marketing, Product, Comms, and Customer Success.
- Act as the first line of defense on social for brand safety. Flag potential issues early and help carry out response plans during sensitive or fast-moving moments.
MEASUREMENT AND OPTIMIZATION
- Track and report on content performance and community health, including engagement, response times, sentiment, follower growth, and conversation volume.
- Use performance and engagement data to sharpen content, hooks, and response approach over time.
- Share recurring themes from the community, such as questions, feedback, and pain points, to inform content strategy, product messaging, and FAQs.
WHAT YOU HAVE
- 3+ years in social content, community management, or a similar role, ideally at a high-growth tech, AI, or legal-focused company, or in a fast-moving brand or agency environment.
- Exceptional short-form writing and editorial judgment, with a portfolio of content and community engagement that earned attention.
- Hands-on experience managing a brand's social inbox and online communities, including moderation, escalation, and response workflows.
- A real feel for internet culture, online communities, and what makes content and conversations travel.
- Range as a voice chameleon: you can write as the brand and for employees without losing the through-line.
- Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment, including difficult or sensitive exchanges.
- Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.
- Ability to move quickly on real-time moments while keeping quality and brand safety high.
- Strong organization and follow-through. You can manage a high volume of conversations and requests without dropping threads.
- Experience with social management, scheduling, and listening tools (e.g., Sprout Social, Hootsuite, Brandwatch, or similar).
- Comfort using analytics and engagement data to decide what you write and how you engage next.
- A collaborative approach and experience working across Marketing, Comms, Customer Success, Sales, and Legal.
NICE TO HAVE
- Experience in legal tech, enterprise SaaS, or similar B2B spaces.
- Background in copywriting, journalism, or editorial.
- Experience running an engaged personal or brand account.
- Experience building or managing a professional community, advocacy program, or creator/ambassador program.
- Experience supporting crisis or issues management on social.
- Interest in AI and responsible communication.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LR1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Москва
Команда юридических ИИ-систем и автоматизации правового анализа.
Основной стек: Python 3.10+, FastAPI, LangChain / LangGraph, OpenSearch, Redis, Kafka
Обязанности
* разработка и поддержка промышленных пайплайнов вокруг больших языковых моделей (LLM) — интеграция агентов, RAG-модулей, кэширования и асинхронных очередей
* реализация многоагентных систем на базе LangGraph / LangChain — orchestration, routing, memory-модули, логика принятия решений
* интеграция LLM API (GigaChat, OpenAI, Gemini, Qwen) и разработка внутренних сервисов общения между агентами
* подключение векторных и поисковых движков (OpenSearch, Qdrant) для семантического поиска в юридических документах
* разработка внутренних REST/gRPC-API для взаимодействия с фронтом, хранилищем и внешними LegalTech-системами
* настройка пайплайнов логирования, трейсинга и мониторинга (Prometheus, Grafana, Loki)
* совместная работа с Data Science-командой — внедрение моделей, дообучение и эксперименты в продакшне.
Требования
* опыт коммерческой разработки на Python 3+ от 3 лет
* глубокое понимание асинхронного программирования, многопоточности и очередей сообщений
* опыт построения микросервисной архитектуры и REST/gRPC-API
* навыки работы с векторными базами данных или поисковыми движками
* базовое понимание принципов работы LLM, RAG, агентов и промтинг-пайплайнов.
Будет плюсом:
* опыт с GraphRAG / LangGraph
* знание DevOps-практик (CI/CD, контейнеризация, мониторинг)
* опыт интеграции с LegalTech-системами, ML-API или хранилищами нормативных актов
* навыки работы с генеративными AI-моделями
* опыт создания AI-агентов и использования их в работе будет преимуществом
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов.
Условия
* офисный формат работы, после испытательного гибрид обсуждаем
* ежегодный пересмотр зарплаты, квартальная и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Задачи:
— Проектировать и развивать LLM/AI-системы и AI-агентов;
— Строить многошаговые agentic workflows: routing, tool calling, state management;
— Работать с Prompt Engineering и Context Engineering;
— Управлять контекстом, памятью и состоянием диалога;
— Реализовывать structured output и function/tool calling;
— Строить RAG-пайплайны: chunking, embeddings, retrieval, reranking;
— Интегрировать LLM с API, базами данных и внутренними сервисами;
— Разрабатывать backend-сервисы на Go и AI-компоненты на Python;
— Исследовать новые модели и подходы, быстро проверять гипотезы;
— Выбирать модели с учетом качества, latency и стоимости;
— Строить систему оценки качества: evals, regression tests, golden datasets, LLM-as-a-judge;
— Анализировать логи и traces, улучшать качество и стабильность агентов;
— Реализовывать retries, fallbacks, timeouts и обработку ошибок;
— Доводить решения от прототипа до стабильного production.
Требования:
Go:
— production-сервисы;
— REST/gRPC API;
— concurrency;
— работа с БД;
— микросервисная архитектура.
Python:
— AI-сервисы и backend;
— async;
— API;
— обработка данных;
— быстрое прототипирование.
Также важно:
— Практический опыт разработки production-приложений с LLM;
— Понимание архитектуры современных AI-систем: prompt → context → tools → agent → state → evaluation;
— Опыт Prompt Engineering: system prompts, few-shot, prompt chaining, structured output;
— Опыт Context Engineering: memory, summarization, динамическая сборка контекста;
— Опыт создания AI-агентов и agentic workflows;
— Работа с LLM API и понимание особенностей разных моделей;
— Понимание RAG: embeddings, vector search, retrieval, reranking, hybrid search;
— Понимание evals, regression testing и анализа production-логов;
— Опыт с PostgreSQL, MongoDB, Redis, Docker, Git, CI/CD;
— Понимание production-подходов: observability, scalability, latency, retries, fallbacks и контроль стоимости.
Будет плюсом:
— Multi-agent системы;
— LangGraph;
— MCP;
— Langfuse / LangSmith;
— Elasticsearch / OpenSearch;
— Open-source LLM: Qwen, Llama, DeepSeek и др.;
— vLLM / Ollama;
— Kafka / RabbitMQ;
— Kubernetes;
— Оптимизация token usage, latency и стоимости LLM;
— Guardrails и защита от prompt injection;
— Highload-системы.
Ищем инженера, который воспринимает LLM не как простой API, а как компонент большой production-системы. Важно уметь проектировать всю логику вокруг модели: какие данные передать в контекст, какого агента или инструмент вызвать, как проверить результат, обработать ошибку и определить следующий шаг. Ищем software engineer с сильной AI/LLM-экспертизой, который умеет не только написать хороший промпт, но и довести всю систему до стабильного production-решения.
Задачи:
— Проектировать и развивать LLM/AI-системы и AI-агентов;
— Строить многошаговые agentic workflows: routing, tool calling, state management;
— Работать с Prompt Engineering и Context Engineering;
— Управлять контекстом, памятью и состоянием диалога;
— Реализовывать structured output и function/tool calling;
— Строить RAG-пайплайны: chunking, embeddings, retrieval, reranking;
— Интегрировать LLM с API, базами данных и внутренними сервисами;
— Разрабатывать backend-сервисы на Go и AI-компоненты на Python;
— Исследовать новые модели и подходы, быстро проверять гипотезы;
— Выбирать модели с учетом качества, latency и стоимости;
— Строить систему оценки качества: evals, regression tests, golden datasets, LLM-as-a-judge;
— Анализировать логи и traces, улучшать качество и стабильность агентов;
— Реализовывать retries, fallbacks, timeouts и обработку ошибок;
— Доводить решения от прототипа до стабильного production.
Требования:
Go:
— production-сервисы;
— REST/gRPC API;
— concurrency;
— работа с БД;
— микросервисная архитектура.
Python:
— AI-сервисы и backend;
— async;
— API;
— обработка данных;
— быстрое прототипирование.
Также важно:
— Практический опыт разработки production-приложений с LLM;
— Понимание архитектуры современных AI-систем: prompt → context → tools → agent → state → evaluation;
— Опыт Prompt Engineering: system prompts, few-shot, prompt chaining, structured output;
— Опыт Context Engineering: memory, summarization, динамическая сборка контекста;
— Опыт создания AI-агентов и agentic workflows;
— Работа с LLM API и понимание особенностей разных моделей;
— Понимание RAG: embeddings, vector search, retrieval, reranking, hybrid search;
— Понимание evals, regression testing и анализа production-логов;
— Опыт с PostgreSQL, MongoDB, Redis, Docker, Git, CI/CD;
— Понимание production-подходов: observability, scalability, latency, retries, fallbacks и контроль стоимости.
Location: Remote - Australia; Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, Supplier Relations APAC
About the job
Twilio is seeking an experienced
Director, Supplier Relations
to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets.
Responsibilities
Team Leadership & Development:
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations:
Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity.
GTM & Product Alignment:
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Route Quality & Analytics:
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
Regulatory & Compliance Execution:
Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams.
Operational Escalations:
Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Strong analytical skills with experience leveraging performance metrics and data tools for route optimization.
Desired:
Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa).
Bachelor's degree in Telecommunications, Business, or a related field.
Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging).
Location
This role will be remote based in key APAC locations (Australia or Japan).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Sydney, Australia
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As 1Password’s Country Manager for Australia and New Zealand (ANZ), you’ll establish and lead our next major international market, building a durable, partner-led growth model across the region. You’ll own regional growth strategy, revenue performance, customer experience and the development of a local go-to-market team spanning Sales, Channel, Business Development, Solutions Engineering and Customer Success. Reporting to the SVP, Sales, this Sydney-based role will help more organizations protect access and strengthen security while shaping how 1Password serves customers and partners across ANZ.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Australia.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Significant leadership experience in enterprise software, cybersecurity, cloud, identity or a related technology market, including substantial experience in Australia and New Zealand.
- A track record of launching, building or scaling a regional business with accountability for revenue, people, partners and customer outcomes.
- Deep ANZ market credibility and an established executive network across customers, distributors, resellers, service providers and the broader technology ecosystem.
- Proven channel-first leadership, including the ability to create strong partner economics and make indirect routes to market a core operating model.
- Experience leading multiple go-to-market disciplines, such as enterprise or commercial Sales, Channel, Business Development, Solutions Engineering and Customer Success.
- Strong people leadership, commercial judgment and operational discipline across recurring-revenue business models, forecasting, pipeline creation, expansion and retention.
- Preferred: Experience with identity and access management, privileged access, Software as a Service (SaaS) security, developer security or artificial intelligence security; familiarity with complex enterprise buying processes and sales methodologies such as MEDDPICC. Willingness to travel regularly across Australia and New Zealand, with occasional international travel, is expected.
What you can expect:
- Own the ANZ business plan and revenue outcomes across new business, expansion and retention, establishing a clear cadence for forecasting, pipeline inspection, account planning and performance management.
- Translate 1Password’s global strategy into a regional operating plan that reflects local buying behavior, market dynamics, competitive conditions and regulatory requirements.
- Build a channel-first growth engine by developing distributors, resellers and service providers through joint business plans, enablement, clear rules of engagement and measurable pipeline goals.
- Serve as an executive sponsor for priority customers and prospects, strengthening relationships with Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and other business leaders.
- Recruit, onboard and develop a high-performing Sydney-based team while establishing clear roles and effective collaboration across Sales, Channel, Business Development, Solutions Engineering, Customer Success, Marketing and Support.
- Bring customer insight, competitive intelligence and regional requirements to Product, Engineering and other global leaders, particularly around data residency, regulated industries, public-sector needs and local support.
- Represent 1Password across the ANZ market through executive customer and partner meetings, industry events, advisory forums, stakeholder relationships and locally relevant thought leadership.
What success looks like:
Within your first 12 months, you will:
- Establish 1Password as a credible, locally led security partner across ANZ.
- Build and ramp the core regional team with clear accountability, strong handoffs and a reliable operating cadence.
- Activate a focused distributor and reseller ecosystem that supports pipeline creation, customer adoption, expansion and retention.
- Transition existing ANZ accounts into the local operating model while protecting customer relationships and revenue.
- Accelerate new-business and expansion pipeline while maintaining strong deal quality and partner economics.
- Create an evidence-based plan for public-sector and regulated-industry growth.
- Build trusted partnerships with global Product, Engineering, Marketing, Customer Experience and go-to-market leaders.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations
About the job
Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality.
Responsibilities
In this role, you’ll:
Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption.
Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor.
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.
Desired:
Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
Spanish or Portuguese language skills are a plus.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
seniorUnited States; For applicants from the European Union, please review
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