Principle Fiat Product Specialist

Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks. Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions. Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability. Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization. Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy. Analyze integration failures and operational issues (e.g. API errors, settlement mismatches, callback failures, connectivity issues) and drive root-cause resolution. Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios. Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements. Requirements 3+ years of experience in payment, fintech, infrastructure, or platform product management. Familiar with payment channel integration processes, API design principles, and distributed system architecture concepts. Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing. Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives. Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects. Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives. Preferred Qualifications Experience with banking integrations, payment gateways, or acquiring systems. Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure. Familiarity with service reliability, monitoring systems, or transaction routing strategies. Basic understanding of risk control, compliance, and operational processes in payment systems. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.