Location: Zagreb, Croatia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Rome, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Intellias
Meet your recruiter
Viktoriia Borsuk
viktoriia.borsuk@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Strong Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds.
Responsibilities:
Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences.
Participate in on-call rotations and provide timely incident response and resolution.
Perform ticket analysis, service interruption analysis.
Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities
What you need for this
Critical Experience:
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Familiarity with Business Support System (BSS) (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together)
Technical Skills of Rest API
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Must have experience of working with microservices.
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Practical experience with NoSQL databases, such as Couchbase and HBase.
Hands-on expertise in PostgreSQL
Practical experience with Unix / Linux Scripting
Proficiency in English communication, both written and verbal.
Requirements:
4+ years of experience
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Will be a plus:
Familiarity with Fuse, Camel, and Spring Boot is a plus.
Knowledge of REACT and Redux is considered an added advantage.
Proficiency in Core Java and Java scripting.
Knowledge of API Man.
Knowledge of Diameter Protocol is a plus.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
BSS
Docker/Kubernetes
Grafana
Linux
NoSQL
PostgreSQL
Prometheus
REST
Location: Milan
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
Mollie's Revenue Operations domain gives our commercial organisation the tooling, data and automation to do more with less. As Analytics Engineer I in the Customer Insights team, you'll focus on the analytics and BI side of the products we ship.
You'll build the dbt models behind your own dashboards and turn that data into a clear, ongoing read on adoption, usage and impact. You'll be the person who can tell the team and its stakeholders, with data, whether what we shipped is actually working.
Your numbers will directly shape which BETs get iterated on, doubled down on or cut. You'll work side by side with Application Engineers on tools that Sales and SDRs use every day, at a fast moving moment with the GoCardless integration about to start.
What you'll ship
- Small, regular improvements to existing Customer Insights products, like dbt model fixes, new tests and dashboard fixes, shipped independently.
- Adoption, usage and impact tracking for Customer Insights products, such as Account Book adoption, BigMind usage or HubSpot UI card engagement.
- That tracking built end to end, from the underlying dbt model through to a dashboard that stakeholders actually check.
- Build a standing set of adoption and impact dashboards that the team and its stakeholders use to prioritise what we shipp, and it's analytics and BI deliverables.
What you'll bring
- 1 to 3 years of experience in SQL and working dbt experience. You're comfortable building and maintaining models and tests, not just querying, because you'll own the models feeding your own dashboards.
- Experience with a BI or dashboard tool such as Omni, Looker, Tableau or similar. You know how to display data so it delivers a clear message.
- Data visualisation and data storytelling skills.
- Experience with GTM, Reveneu Operations or Marketing is a big plus.
- Comfort working directly with business stakeholders.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Milan
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 50+ nationalities across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
We're looking for a Regional Marketing Intern - Italy to be a crucial force in driving our growth in the Italian market. Your creative and skilled approach will directly support and realize impactful marketing campaigns and local initiatives that matter to this region.
This is a chance to leave your mark by supporting creative and strategic campaigns and executing high-value events and content. You'll connect the dots between regional marketing, partner marketing, sales, customer success, product marketing and design, gaining first-hand experience in a fast-moving fintech company, right at the heart of Milan.
If you're ready to jump in, own key projects, and see your efforts translate into tangible results for our growth in Italy, this is your mission.
What you'll ship
- End-to-End Project & Event Management: Independently manage and execute your own projects and regional event logistics from conception to analysis, utilizing our systems to build localized content hubs, deploy full-funnel email campaigns, and execute targeted Account-Based Marketing (ABM) initiatives.
- Content Creation & Localization: Coordinate the production and publishing of diverse content on the IT-IT content hub.(customer stories, white papers, videos, and more)
- Italy Newsletter Ownership: Own the end-to-end execution of the merchant newsletter based on standardized operational documentation; drive the entire process by compiling local market inputs, aligning copy variations with global stakeholders, and building the final campaigns.
- Stakeholder Management: Serve as the central point of contact for internal teams and cross-functional partners, driving alignment and updates.
- Financial & Admin Support: Manage campaign and event administration, tracking, and invoicing through our systems.
- French Market Support: Support the French regional marketing team with localization, content review, and campaign coordination as needed
What you'll bring
- Currently studying in marketing, business administration, communication, or a similar field.
- Fluency in Italian and business proficiency in English to thrive in an international environment (French is a big plus).
- A proactive, creative, and results-driven attitude.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
- Familiarity with the Italian market.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including
IT infrastructure, software, IT services, and staffing agencies.
In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business.
“Negotiates high-value tech contracts and ensures we only pay for delivered results”
Responsibilities
Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories.
Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors.
Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics.
Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements.
Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing.
Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams.
Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals.
5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing).
Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms.
Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards.
Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment.
Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Japan
Workplace: Remote
Our Business Development Managers build long-term relationships with financial institutions and public sector organizations to help them prevent and investigate financial crime and address risk and compliance challenges. You’ll work with leading Japanese banks, securities firms, and other financial institutions to connect their business priorities with Chainalysis solutions across financial crime threat intelligence, anti-money laundering (AML), compliance, investigations, fraud prevention, and security.
This role focuses on a select group of priority institutions, building on existing relationships and opportunities rather than starting solely through outbound prospecting. You’ll help customers evaluate how Chainalysis can support their current needs and the responsible development of on-chain finance, including tokenized assets, digital payments, and custody services. While financial institutions are the primary focus, you’ll also support selected public sector opportunities where your expertise can help the Japan team address financial crime, compliance, and investigative needs.
You’ll work alongside Account Executives and specialists across Chainalysis to develop long-term account strategies, prepare proposals, and support customer evaluation, internal approvals, procurement, and implementation planning. Success means advancing strategic opportunities, expanding customer adoption, and contributing to the Japan team’s commercial results.
We are looking for a Business Development Manager to join our Japan team, reporting to the Country Manager, Japan. This is an individual contributor role with no people management responsibilities.
IN THIS ROLE, YOU'LL
- Develop and execute strategic business development plans for priority Japanese banks and financial institutions, building on existing relationships and opportunities.
- Build trusted relationships with executives and stakeholders across business strategy, financial crime, AML, compliance, risk, technology, and operations.
- Understand customers’ business plans, regulatory requirements, and onchain finance strategies, and translate their needs into clear proposals and practical roadmaps.
- Partner with Account Executives to advance strategic opportunities and support customers through evaluation, internal approvals, procurement, and contract execution.
- Help customer stakeholders evaluate options, build internal consensus, and reach informed decisions.
- Develop proposals that connect Chainalysis solutions across compliance, investigations, fraud prevention, security, and visibility into fund flows.
- Work with Solutions Architecture, Product, Global Services, Marketing, and Government Affairs to develop customer use cases, proof of value success criteria, and implementation plans.
- Collaborate with systems integrators and other partners on joint proposals, co-selling, solution integration, implementation, and customer training.
- Identify opportunities to expand Chainalysis adoption across customer business units, subsidiaries, and services as their needs grow.
- Work with Government Affairs to understand regulatory developments and support appropriate dialogue with regulators and industry associations.
- Partner with Account Executives and technical specialists to develop proposals and advance selected opportunities with regulators, government agencies, and law enforcement, supporting customer evaluation, procurement, and contract execution.
- Share customer and market insights with the Japan team to strengthen positioning, prioritize opportunities, and support commercial planning.
WE'RE LOOKING FOR CANDIDATES WHO HAVE
- Experience working with major Japanese financial institutions in business development, strategic account management, consulting, technology sales, or business transformation.
- A track record of building trusted relationships with executives and business leaders and helping stakeholders reach informed decisions.
- Experience advancing strategic opportunities involving multiple stakeholders, long buying cycles, and enterprise procurement processes.
- The ability to understand business, operational, regulatory, and risk challenges and translate them into practical proposals and customer outcomes.
- A strong understanding of Japanese financial services industry dynamics, internal approval processes, and budget cycles.
- Experience collaborating with sales teams and technical specialists to develop opportunities and deliver commercial results.
- Strong business communication and presentation skills in Japanese, with the ability to explain complex concepts clearly to executive audiences.
- The ability to collaborate with global colleagues in English.
- An interest in on-chain finance and a willingness to learn about emerging financial technologies, relevant regulation, and Chainalysis solutions. Prior blockchain expertise is not required.
- The ability to work independently, prioritize strategic opportunities, and bring colleagues and partners together around shared customer priorities.
NICE TO HAVE
- Experience in banking, securities, trust banking, payments, or another financial institution before moving into consulting, business development, or technology sales.
- Experience with financial crime threat intelligence, AML/CFT, KYC, sanctions, fraud prevention, transaction monitoring, investigations, or risk management.
- Experience selling or advising on enterprise software, data, RegTech, FinTech, or cybersecurity solutions.
- Experience partnering with systems integrators on joint proposals, co-selling, integration, implementation, or embedding technology into customer services.
- Familiarity with stablecoins, tokenized deposits, tokenized assets, digital securities, custody, or onchain and cross-border payments.
- Experience working with Japanese public sector organizations, including an understanding of their decision-making, procurement, and budget processes.
- Familiarity with structured enterprise sales methodologies such as MEDDPICC or Challenger.
- An established network of senior stakeholders across Japan’s financial services and technology sectors.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As Director, US Operations, you will lead operations for Payward’s US equities business: our registered broker-dealer, Kraken Securities LLC, and the operations behind traditional stocks as well as xStocks, our tokenized equities product. You will own the trade operating model, the end-to-end order and settlement flow, cash flows, corporate actions, reconciliations, and regulatory readiness across the business.
This is a hands-on leadership role in a regulated entity. You will be a registered principal of Kraken Securities LLC, named on Form BD, and accountable for the operational side of the firm’s regulatory obligations. It extends well beyond day-to-day management and requires genuine fluency in both traditional market plumbing and the operational realities of a digital-asset business.
You will stay close to company strategy and cross-functional initiatives so the global executive team’s goals translate into clear operating priorities. As a trusted partner, you will work across Compliance, Legal, Finance, Product, Engineering, and Marketing to drive key initiatives forward, and build the team that scales the business as the firm grows.
The opportunity
- Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management
- Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues
- Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones
- Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals
- Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — and translate C-suite goals into clear targets for each business unit
- Own launch readiness for new products and markets: prepare systems, policies and procedures, and test them end to end with our clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations
- Partner with Finance on financial controls around bank payments, customer funds and reserve requirements
- Ensure desk coverage and settlement/ reconciliation controls and man power in place to support 24X5 and transitioning to 24x7
- Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight
- Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation
- Set performance targets, monitor progress, and report KPIs and costs transparently to leadership
- Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure to scale
- Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving
- Contribute to strategy and growth planning to help build a sustainable business
- Support functions such as HR and IT in building procedures that link to corporate strategy
What you bring
- 12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer
- Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry
- In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions
- Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand
- Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response
- Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes
- A proven record of defining structured approaches to solve complex challenges
- End-to-end understanding of company value drivers and a strong working understanding of business analytics
- Experience hiring, managing, and developing operations teams
- Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners
- Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal)
- Preferred: Series 27 or 28 (Financial and Operations Principal)
- Also valued: Series 57 (Securities Trader) and Series 4 (options principal), or willingness to obtain them — these strengthen our principal coverage across trading and options
- Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity
- Series 63 / 65 / 66 as required by state registration
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title
S-CPT-0047 User Interface (UI) Designer
Overview
We are looking for a
User Interface (UI) Designer
to design, coordinate, and oversee the implementation of the company’s website across desktop, tablet, and mobile devices.
This role goes beyond creating attractive website designs. You will work closely with the
content, graphic design, and development teams
to ensure that website designs are clearly communicated, accurately implemented, thoroughly tested, and aligned with approved designs and business objectives.
The ideal candidate is a
strong communicator and collaborator
who can translate design concepts into clear requirements for developers, coordinate revisions, identify implementation issues, and take ownership of the website’s visual quality and consistency from design through final QA.
Excellent
written and verbal communication
is highly important for this role. The ability to make minor content adjustments or recommendations to improve the presentation, readability, and usability of website pages is also a strong advantage.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
UI Design & Prototyping
Design and improve the company’s
website user interface
across desktop, tablet, and mobile devices.
Create
wireframes, mockups, prototypes, and high-fidelity UI designs
for new and existing website pages.
Develop responsive layouts that provide a consistent, intuitive, and visually engaging experience across different screen sizes.
Create and maintain reusable
UI components, design patterns, and website design standards
.
Ensure designs are aligned with the company’s visual identity, content strategy, usability goals, and business objectives.
Development Coordination & Implementation
Work closely with the
IT/development team
to communicate approved designs, layouts, interactions, and responsive requirements.
Provide clear design specifications, references, assets, and instructions needed for accurate implementation.
Coordinate with developers throughout the implementation process to clarify design requirements and resolve questions or discrepancies.
Review development progress and identify instances where the implemented page differs from the approved design.
Coordinate revisions and follow up with the development team to ensure issues are properly addressed.
Serve as the primary design point of contact between the marketing and development teams.
UI Testing & Quality Assurance
Conduct thorough
UI and visual QA
of website pages before they are submitted for final approval.
Test implemented designs across
desktop, tablet, and mobile
screen sizes.
Identify and document issues involving visual consistency, spacing, typography, responsiveness, layout, functionality, and usability.
Coordinate with developers to resolve identified issues and conduct follow-up testing after revisions.
Ensure that the final output closely matches the
approved design
before submitting it for final review and approval.
Maintain a high standard of visual quality and consistency across the website.
Content & Cross-Functional Collaboration
Collaborate with the
content team
on the structure, placement, hierarchy, and presentation of website content, features, and calls-to-action.
Provide recommendations on content presentation when copy affects layout, readability, hierarchy, or overall UI.
Make
minor content edits or updates
when appropriate to improve clarity, readability, or visual presentation.
Coordinate with the graphic design team to ensure graphics, imagery, icons, and other visual assets work effectively within the UI.
Present design concepts and recommendations to stakeholders and clearly
explain and defend design decisions
based on usability, design principles, and business objectives.
Incorporate feedback and coordinate revisions while maintaining design consistency and quality.
Continuous Improvement
Review existing website pages and identify opportunities to improve their visual design, usability, responsiveness, and consistency.
Conduct UI reviews and testing to identify areas for improvement.
Apply user feedback, stakeholder feedback, performance insights, and evolving web design best practices to improve the website.
Help maintain and evolve the company’s
website style guide and design system
.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Required
Strong
UI and visual design skills
with a good eye for layout, typography, spacing, hierarchy, and visual consistency.
Experience creating
wireframes, mockups, prototypes, and high-fidelity website designs
.
Strong understanding of
responsive web design
across desktop, tablet, and mobile.
Experience designing interfaces for
websites
, rather than primarily mobile applications.
Excellent
written and verbal communication skills
.
Strong collaboration and coordination skills, particularly when working with developers and other cross-functional teams.
Ability to clearly communicate design requirements and provide constructive feedback to developers.
Strong attention to detail and ability to identify visual and implementation issues.
Ability to
review, test, and QA website implementations
against approved designs.
Ability to manage multiple design and implementation tasks while meeting deadlines.
Basic understanding of
HTML, CSS, and front-end development principles
.
Ability to understand business and content objectives and translate them into effective UI solutions.
Strong Plus
Strong copy/content editing skills and the ability to make minor content improvements for
clarity, readability, hierarchy, and UI presentation
.
Experience working directly with developers on website implementation.
Experience with
WordPress
websites.
Knowledge of UX principles and user-centered design.
Understanding of website accessibility and responsive design best practices.
Experience creating or maintaining
design systems and
component libraries.
Experience working in an Agile or other collaborative development environment.
Software Knowledge
Figma
or similar UI design, wireframing, and prototyping tools
Adobe Photoshop
Adobe Illustrator
Familiarity with design systems and component-based design
Familiarity with website content management systems, particularly
WordPress
, is a plus
What
We’re Looking For
The ideal candidate is
not just a designer who hands off mockups to a developer
.
We are looking for someone who can
own the design process from concept through implementation and QA
— someone who can communicate effectively with developers, coordinate revisions, test the finished work, catch inconsistencies, and make sure the final website experience meets the approved design standard.
You should be comfortable
asking questions, explaining your decisions, giving clear feedback, following up on implementation issues, and working collaboratively across teams
.
A strong eye for design is important, but
communication, collaboration, attention to detail, and ownership of the final output are equally important to success in this role.
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8-12 AM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical Support
REQUESTED EXPERIENCE TIER LEVEL: Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 8 AM-12 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Near Native
REGION PREFERENCES: N/A
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The Role
The FT Group is entering a new chapter of growth and transformation. With record revenue and subscriptions, the business is evolving from a digital-first media organisation to one positioned for the AI era.
Our global Communications team plays a central role in this transition, protecting and strengthening the FT’s reputation, amplifying its world-class journalism and supporting the growth ambitions of its businesses. Working across the newsroom and business, the team develops integrated communications strategies that build trust, extend our reach and influence, engage employees and support the FT’s long-term success.
We’re looking for a Head of Communications, Editorial to lead our global editorial communications strategy, raise the profile of our journalism and editorial talent, and strengthen the FT’s reputation around the world.
This is an opportunity for an experienced communications leader with a passion for journalism to help shape how one of the world’s most respected news organisations tells its story. You’ll lead proactive communications around our journalism, advise senior editorial leaders on complex reputational issues and identify opportunities to extend the reach and influence of our editorial brands and talent.
Reporting to the Global Communications Director, you’ll work closely with the editor and senior editorial leadership, lead a small team and collaborate with colleagues across our global business.
Key Responsibilities
Lead the development and delivery of communications strategies for the FT’s core editorial brands, products and formats, including the FT, FT Weekend, HTSI, audio and newsletters.
Develop creative, proactive communications campaigns around major editorial initiatives, launches, investigations, franchises and other strategic priorities, helping to extend the reach and impact of FT journalism.
Raise the external profiles of key editorial talent, identifying and securing opportunities across broadcast, podcasts, speaking engagements, events and other influential platforms.
Act as a trusted senior communications adviser to the editor and editorial leadership, providing strategic counsel on sensitive, complex and reputational issues involving the newsroom.
Anticipate emerging issues and develop effective communications strategies, messaging, Q&As and supporting materials to protect and strengthen the FT’s reputation.
Partner with regional communications colleagues, particularly in New York and Hong Kong, to deliver a coordinated and impactful global editorial communications strategy.
Collaborate with Brand, Reader Revenue Group, Commercial Client Group and other teams to ensure editorial communications activity complements wider FT campaigns and supports audience and business objectives, while respecting editorial independence.
Lead, manage and develop a small editorial communications team, setting clear priorities, providing direction and supporting professional growth.
Required Skills and Experience
Significant experience developing and delivering high-impact communications strategies, ideally within media, journalism or another complex, high-profile organisation.
A sophisticated understanding of the global media landscape, alongside a strong interest in journalism, news and current affairs.
A strong understanding of the forces reshaping the global media industry, including artificial intelligence, changing audience behaviours and the evolving distribution landscape.
A proven track record of developing proactive media campaigns and successfully building the profiles of senior leaders and high-profile talent.
Excellent judgement, with significant experience advising senior stakeholders on sensitive, complex or reputational issues.
Exceptional written and verbal communication skills, with the ability to turn complex subjects into clear, engaging and compelling narratives.
Strong relationship-building and influencing skills, with the confidence to work collaboratively with senior editors, journalists and commercial colleagues while understanding and respecting editorial independence.
Experience leading, managing and developing communications professionals, with the ability to set priorities, inspire confidence and support team development.
What’s in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Worldwide
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Senior AI Content Specialist
to join the team building our conversational AI product for an adult audience.
You’ll shape how our AI characters talk: writing and refining prompts, building training datasets, and testing new model versions together with our ML engineers. The role sits at the intersection of strong writing and hands-on work with LLMs.
Your main tasks will be:
Writing and refining prompts for AI characters: persona, tone of voice, behavior rules, edge cases
Creating and editing text datasets (dialogues) to train and fine-tune the model
Automating content workflows: spotting repetitive manual work, building simple tools with AI (Claude, Cursor, n8n or similar), and defining evaluation criteria for automated quality checks
Testing new bot versions before release, evaluating responses, and finding the root cause of issues: dataset, prompt, or model
Labeling and annotating data for model training
Working with ML engineers to improve output quality
Analyzing live conversations to spot what keeps users engaged and what doesn’t
We expect from you:
Hands-on experience with LLMs or chatbots: writing system or character prompts, building datasets, testing and evaluating model responses. Using ChatGPT or Claude as an assistant isn’t enough on its own; we’re looking for people who have shaped how a bot or model behaves.
Experience automating your own work with AI: scripts, no-code workflows, or small internal tools
Strong writing and editing skills in English (C1+), with a feel for tone, style, and natural conversation
Experience as an AI Trainer, Prompt/Conversation Designer, Content Designer, UX Writer, Copywriter, or Writer
Ability to set and maintain standards: guidelines for style, tone, and explicitness, plus quality criteria
Analytical mindset: you can see patterns across many conversations and turn them into concrete fixes
Full comfort working with explicit 18+ content
Strong attention to detail and the ability to keep quality high over long, repetitive tasks
Nice to have:
Experience in the adult industry (AI companions, OFM, cam platforms, erotic fiction, interactive stories, dating sims)
Experience writing character-driven or interactive content
Basic technical skills: regex, SQL
Spanish or French
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
✅ Prior in-house experience at a regulated financial institution, payment institution, electronic money issuer, or digital asset business — where you were the primary tax resource rather than one of many.
- Исследовать рынок, находить новые точки роста и перспективные направления. - Привлекать новых партнеров, вести переговоры и доводить договоренности до результата.
УдалённоУмеешь самостоятельно находить возможности, договариваться и двигать процессы вперед
✅ Proven senior sales leadership experience within payments, merchant acquiring or fintech. ✅ Strong track record of winning new business and delivering revenue growth.
Location: Belgrade, Remote/Serbia
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Location: Yerevan, Remote/Yerevan
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Location: Tbilisi, Remote/Tbilisi
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure.
Key Responsibilities:
Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams;
Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data;
Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering;
Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback;
Automate routine steps in CRM procedures and Jira (automation rules, scripts);
Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review;
Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change;
Measure the effect of every change with data, and report it in a clear, short form;
Prepare and maintain documentation and playbooks for L1 and L2.
What you’ll bring:
2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs;
Solid experience with Jira: workflows, JQL, automation rules, dashboards;
Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing);
SQL for your own analysis: joins, aggregations, working with large tables;
Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana);
Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation);
Working with Git, merge requests and code review;
Understanding of HTTP, REST APIs and webhooks;
Process thinking: you can map a flow, spot the weak step and change it without breaking the rest;
Clear writing in English (B2): instructions, task descriptions, short reports;
Ownership and autonomy: you drive a change to the end, including agreeing it with other teams.
Nice to have:
Production experience with Node.js / TypeScript or Go services, and Postgres;
Jira administration, Jira Service Management or Assets;
Understanding of ITIL processes;
Google Cloud and BigQuery;
Experience with LLM tools or agents in support: prompts, evaluation, guardrails;
Experience at a fintech company and/or a startup.
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
УдалённоRome, Italy
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW