Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Respond to common user questions and provide clear, accurate information about available IT services.
Communicate with users regarding the status, progress, and resolution of reported issues.
Troubleshoot and resolve routine hardware, software, network, VPN, and endpoint incidents using established procedures and tools.
Escalate issues that require additional technical expertise or authorization.
Report the status of assigned tasks and communicate risks or impediments promptly.
Create, update, and maintain tickets, task hierarchies, and related links in Jira.
Perform assigned tasks under direct supervision and participate in required team meetings.
Contribute to technical discussions and communicate effectively with team members and internal stakeholders.
Update hardware and software inventories, standard records, operational lists, and supporting documentation.
Perform routine system-administration procedures using documented instructions or guidance from experienced System Administrators.
Deploy, configure, and troubleshoot required endpoint agents and corporate applications.
Support endpoint updates, configurations, and basic security controls.
Assist with hardware and software tracking for employee workstations.
Follow Exadel’s information-security requirements and report suspected security incidents promptly.
Adhere to all organizational policies, procedures, and technical standards.
Continuously develop your technical knowledge and professional capabilities.
What You Bring
Basic practical knowledge of Windows, Linux, or macOS.
Familiarity with endpoint software deployment, system configuration, operating-system updates, and basic troubleshooting.
Ability to use command-line utilities and system or event logs to investigate common issues.
Basic understanding of TCP/IP networking concepts.
Familiarity with DNS concepts, including record types, recursive resolution, caching, and manual queries.
Basic understanding of DHCP and firewall functionality.
Ability to use diagnostic tools such as Ping and Traceroute.
Ability to configure and troubleshoot basic OpenVPN connections on endpoint devices.
Ability to identify and diagnose common issues affecting laptops and office peripherals, including printers.
Ability to distinguish between hardware-related and software-related problems.
Practical knowledge of common applications and systems used by end users.
Ability to quickly learn new systems, operational procedures, and support guidelines.
Understanding of information-security fundamentals and the importance of following corporate security policies.
Familiarity with deploying, configuring, and troubleshooting corporate antivirus software.
Basic knowledge of centralized endpoint-management tools, preferably Endpoint Central.
Familiarity with hardware and software asset tracking.
Strong customer-service, communication, teamwork, and problem-solving skills.
Ability to follow established instructions, document work accurately, and escalate issues appropriately.
A proactive approach to learning and developing technical skills.
English level
Upper-Intermediate
Work Type:
Hybrid
Location:
São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Belgrade; Lisbon
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
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We are looking for a Senior Payments Manager to expand and optimize Aghanim's global payment capabilities.
You will own the complete lifecycle of payment system provider relationships – from researching markets and identifying the right payment methods and partners to negotiating commercial terms, coordinating integrations and launches and managing provider performance after go-live.
Key Responsibilities
- Conduct market analysis to identify the most relevant payment methods, consumer preferences, regulatory considerations and market practices across different countries and regions
- Develop country-level payment strategies based on customer demand, conversion potential, cost, risk and operational complexity
- Research, evaluate, and select payment service providers, acquirers, alternative payment method providers, banks and other payment partners
- Lead commercial negotiations covering pricing, processing fees, settlement terms, foreign exchange and service levels
- Own payment-provider relationships from the initial conversation through due diligence, contracting, integration and production launch
- Coordinate closely with Product, Engineering, Finance, Legal, Compliance and Operations teams to deliver successful integrations
- Manage payment partners after launch, including regular business reviews, issue escalation, roadmap coordination and commercial optimization
- Monitor and improve authorization rates, payment conversion, processing costs, fraud, chargebacks and overall provider performance
- Stay current on developments across the global payments ecosystem, including new payment methods, regulations, provider capabilities and market trends
- Maintain accurate documentation of provider coverage, commercial terms, integration status, dependencies and performance
- Configure and maintain pricing, payment fees, currencies and market-specific commercial rules in internal billing system
Required Qualifications
- 5+ years of experience in payments
- Proven experience working directly with payment service providers, acquirers, payment gateways, banks or alternative payment method providers
- Experience sourcing, evaluating, negotiating with and onboarding payment partners
- Strong understanding of the payment ecosystem, including acquiring, processing, card networks, payment gateways, alternative payment methods, settlement, foreign exchange, fraud and chargebacks
- Strong commercial and negotiation skills, with the ability to evaluate both financial and operational tradeoffs
- Analytical mindset and experience using data to assess markets, prioritize opportunities and improve payment performance
- Excellent written and spoken English
- High level of ownership and the ability to drive payment initiatives from start to finish
Preferred Qualifications
- Understanding of local payment regulations, compliance requirements and tax considerations across different markets
- Experience using AI and automation tools to accelerate research, partner evaluation, documentation and analysis
- Experience in the video game industry
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Johannesburg
Workplace: Remote
Our Customer Outcomes team turns blockchain intelligence into operational capability for our customers. We work with financial institutions, crypto businesses, regulators, and law enforcement agencies across EMEA. We combine technical depth with commercial judgment, owning the customer relationship from early sales engagements through renewal and expansion. It's a small, high-ownership team where individual impact is visible.
As a Deployment Strategist, you own the pre and post-sale relationship for a portfolio of strategic accounts in West and Southern Africa. You lead deployments, drive adoption, and act as the technical advisor customers rely on when the stakes are high. You translate complex compliance and investigative workflows into working solutions on our platform. The role suits someone equally comfortable in a customer's compliance team or government agencies in an executive QBR.
Please note we are only looking to hire people that are based/willing to locate to Johannesburg
In this role, you’ll:
- Own onboarding and deployment for strategic accounts, building adoption plans with clear success criteria
- Advise compliance, investigations, and executive stakeholders as their primary technical point of contact
- Deliver product training, workshops, and enablement that turn new users into confident daily users
- Translate customer workflows and pain points into solution designs, integrations, and platform configurations
- Monitor usage and engagement trends to surface expansion opportunities and early churn risk, and act on both
- Partner with Sales on renewals, expansion, and account strategy, contributing directly to retention and growth targets
- Collaborate with Support, Product, and Engineering to resolve escalations and channel structured field feedback into the roadmap
- Represent the company at industry events, customer forums, and conferences across the region
- Contribute to team playbooks and documentation that scale how we serve customers
We’re looking for candidates who have:
- 5+ years in customer-facing roles at a high-growth technology company: customer success, solutions architecture, presales, technical account management, or enterprise consulting
- A track record of owning enterprise accounts, including managing senior and executive stakeholders through complex, multi-month deployments
- Working knowledge of cryptocurrency and blockchain: how transactions, wallets, exchanges, and stablecoins work, and how they intersect with AML, compliance, or investigative workflows
- Exceptional written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Professional fluency in English
- Comfort with technical concepts such as APIs, data analysis, and logic-based workflows, with and without AI agents.
- Demonstrated ability to operate independently in a fast-paced, ambiguous environment with a high degree of ownership
Nice to have experience:
- Direct experience in financial crime, AML/CFT, fraud, law enforcement, or financial regulation
- Hands-on experience with blockchain intelligence or analytics tooling
- Relevant certifications (e.g., CAMS, CCI, equivalent)
- Experience supporting public sector customers or financial institutions in Africa
- An additional European or Arabic language
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Satellite Production Technician, Harness
- Department: Space Systems
- Location: Valencia, Spain
- Reports to: Engineering Manager, Space Systems
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Production Technician, Harness, you build the electrical backbone of ICEYE's satellites. Every subsystem on the spacecraft, from power to command and data handling, depends on harnesses being manufactured, routed, and verified correctly. You will execute assigned harness manufacturing, installation, and verification tasks with high precision, following established procedures and work instructions. Working under the guidance of Senior Technicians and Production Line Owners, you are responsible for the quality of your individual work and for making sure every harness leaving Valencia is ready to fly.
Who We Are:
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities:
- Manufacture satellite wiring harnesses and cable assemblies from wire tables and drawings, including cutting, stripping, crimping, soldering, shielding, lacing, and protective coverings
- Install, route, and secure harnesses onto satellite assemblies alongside the integration team, respecting bend radii, strain relief, and routing standards
- Verify your work through continuity, insulation resistance, pin retention, and visual inspection against defined acceptance criteria
- Build to IPC/WHMA-A-620 workmanship standards, with training and certification provided
- Strictly follow work instructions, travelers, and checklists, completing all documentation accurately and in real time
- Identify and report build or process deviations immediately, raising NCRs and supporting root cause analysis with accurate technical observations
- Kit, label, and identify parts correctly, maintaining full traceability throughout the build
- Carry out general electronics lab tasks as needed
- Maintain a clean, organised, and audit-ready work environment compliant with ESD, safety, and cleanliness standards
What we're looking for:
Who We Are:
- Vocational qualification or degree in Electrical, Electronics, Mechatronics, or Aerospace Engineering, or equivalent hands-on experience in a high-reliability environment
- 1-2 years of practical experience in cable and harness assembly, electromechanical assembly, or electronic assembly and test
- Excellent manual dexterity and comfort working with small components, fine wires, and connectors
- Ability to read and interpret technical drawings, wire tables, schematics, and wiring diagrams
- Strong attention to detail and a proven ability to follow strict technical procedures and documentation requirements
- Proficient English (written and spoken) for cross-functional collaboration
Nice to haves:
- IPC certifications, particularly IPC/WHMA-A-620 or IPC J-STD-001 (Space Addendum)
- Experience with coaxial, shielded, or high-speed cable assemblies
- Broader electronics assembly experience such as PCB handling, conformal coating, or rework
- Previous work in a cleanroom or under formal ESD controls
- Familiarity with aerospace standards (ECSS, IPC) and configuration control
- Experience with Atlassian Cloud tools (Jira, Confluence)
- Spanish language skills for day-to-day collaboration on the production floor
- Aerospace or space industry background
- Lean and Six Sigma experience
We hire for care and trainability as much as for years on a CV. If you have steady hands, good judgement, and a real interest in how spacecraft get built, we would like to hear from you even if your background is not a direct match.
Application Process:
1. Talent Acquisition Interview
2. Hiring Manager General Interview
3. Technical Interview, including a Technical Challenge
4. Final Interview
Working at ICEYE:
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United Kingdom; Europe; London
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS.
We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI.
Location: UK
Active DV clearance is highly preferred
In this role, you will:
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
- Travel up to 20–40% to work on-site with customers and partners
YOU MAY BE A GOOD FIT IF:
- You have experience with and enjoy working directly with customers
- You have experience deploying enterprise software in private/hybrid cloud environments
- You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
- You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
- You excel in fast-paced environments and can execute while priorities and objectives are a moving target
IT'S A BONUS IF YOU HAVE…
- Familiarity with GPU node orchestration & scheduling
- You understand the intersection of GPU infrastructure, inference systems, Kubernetes, distributed systems, and performance optimization.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: India; Serbia; Croatia; Spain; Italy
Our Client's Digital Finance IT is building an AI-enablement layer on top of our enterprise data platform to enable business users across Finance to interact with governed data in natural language. We're hiring a
Data Enablement Engineer
to design, build, and operate the trusted datasets, semantic models, and embedded AI experiences that make this possible. This is a data platform engineering role, not a data science or model-building role. You will spend your time engineering the data foundation that makes AI reliable — semantic layers, governed data products, and embedded natural-language analytics — not training models.
What You'll Do
Design and build AI-ready data products on Databricks — trusted datasets with well-defined business semantics, KPIs, hierarchies, and business glossary alignment
Implement semantic layers and governed datasets that support both traditional BI consumption and natural-language querying by business users
Deploy and operate Databricks Genie spaces with Unity Catalog, tuning them for accuracy, adoption, and business relevance
Build RAG pipelines and conversational analytics applications grounded in governed enterprise data — including Streamlit or Databricks Apps that let business users query data without writing SQL
Engineer robust ETL/ELT pipelines (dbt, Airflow, PySpark) that produce and maintain the trusted data these AI experiences depend on
Implement data governance — RBAC, row/column-level security, masking, lineage, auditability, catalog and metadata management — in a regulated pharma environment
Optimize cost and performance on both the data platform side (warehouse sizing, cluster tuning, query optimization) and the AI side (token usage, caching, model routing)
Partner with Finance business stakeholders to translate domain requirements into semantic models and governed data products they can trust
Requirements
Must-Have Experience
5+ years hands-on data engineering on cloud data platforms — Databricks demonstrated in real project delivery, not skill-list-only
Direct hands-on experience with Databricks Genie — you have built, configured, and tuned these in production or advanced pilots, with specific reference to the flavors used (Genie spaces with semantic models)
Semantic layer / trusted data product delivery — you have built governed datasets that business users can rely on, with KPI definitions, hierarchies, and business glossary alignment
dbt, PySpark, SQL, Python — strong across the modern data stack
Orchestration with Airflow, Databricks Workflows, or equivalent
Data governance in regulated environments — RBAC, RLS, masking, lineage, auditability
Experience integrating structured and unstructured data (PDFs, SharePoint/Teams content, enterprise knowledge sources) into AI-enablement workflows
Nice to Have
Pharma, life sciences, or regulated financial services domain experience
Veeva CRM, IQVIA, SAP, or clinical data source integration
Streamlit or Databricks Apps for business-facing analytics
Databricks Data Engineer Professional certification
LangChain, LlamaIndex, or equivalent RAG frameworks
Cost optimization on both compute (warehouse/cluster) and LLM (tokens/caching/routing) dimensions
What We're NOT Looking For
Data Scientists
— this role is not model training, fine-tuning, LoRA/RLHF, or ML research
Pure Data Engineers
who list Cortex or Genie as a skill but haven't shipped it in production
AI/GenAI engineers
whose center of gravity is LangChain agents or RAG-over-documents, without a strong governed data platform foundation
Computer vision, NLP model builders, or multi-agent orchestration specialists
— wrong shape for this role
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Menlo Park
Workplace: Hybrid
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: New York
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments.
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Supplier Quality Engineer - Electronics
- Location: Finland
- Department: Mission Assurance & Reliability
- Reports to: Manager, Mission Assurance & Reliability
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters:
As a Supplier Quality Engineer - Electronics, you’ll play a key role in ensuring the quality, reliability, and scalability of ICEYE’s external manufacturing ecosystem. You will drive supplier quality activities across the full supplier lifecycle, from supplier selection and qualification to ongoing performance management and continuous improvement.
Working closely with Supply Chain, Engineering, AIT Engineering, and external manufacturing partners, you will help ensure that critical electronic components and assemblies meet the highest standards for mission-critical space hardware. Your work will directly support ICEYE’s ability to deliver reliable, manufacturable, and high-performance systems at scale.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Lead supplier preselection activities and supplier audits to assess capability, maturity, and compliance with ICEYE and industry standards
- Define and communicate technical and quality requirements to suppliers, ensuring clear understanding and consistent compliance across the supply chain
- Monitor supplier performance through quality, delivery, and responsiveness metrics, driving corrective and continuous improvement actions where needed
- Manage supplier change requests, part approvals, process approvals, and configuration control activities together with Engineering and Configuration Management teams
- Lead supplier part qualification activities to ensure compliance with technical, quality, and regulatory requirements before production release
- Identify and proactively mitigate supplier-related risks to support continuity of supply, product quality, and delivery performance
- Collaborate closely with Design and AIT Engineering teams to improve manufacturability and inspectability of electronic assemblies and components
- Act as the primary point of contact for supplier-related quality issues, including non-conformances, deviation requests, and waiver management
What we’re looking for
Must haves:
- Degree in Engineering, preferably in Electrical Engineering, Electronics, Aerospace Engineering, or a related field
- Strong experience in supplier quality management for high-reliability electronics, including audits, qualification activities, and supplier performance management
- Deep understanding of electronics manufacturing processes and requirements for high-performance / harsh-environment electronic products, including PCB assembly, cable and harness assembly, and inspection methodologies.
- Experience managing non-conformances, root cause analysis, corrective and preventive actions in high-reliability manufacturing environments
- Ability to read and interpret schematics, PCB layouts, bills of materials, and detailed technical specifications
- Strong understanding of traceability, configuration control, and change management for mission-critical hardware
- Data-driven mindset with the ability to analyze supplier performance and identify improvement opportunities
- Strong communication and stakeholder management skills across suppliers and cross-functional internal teams
- Ability to drive results and influence decisions without direct authority
- Structured problem-solving approach with strong analytical thinking skills
- High level of ownership with a proactive and hands-on working style
- Ability to manage multiple priorities in a fast-paced and evolving environment
- Ability to travel at least once a month to meet with our suppliers
Nice to haves:
- Familiarity with IPC-A-610 Class 3, IPC/WHMA-A-620 Class 3, J-STD-001, and ECSS standards
- Experience working with ERP systems in production environments
- Experience in aerospace, defense, automotive, or other high-reliability manufacturing industries
Application Process
- Screening
- Initial Interview
- Task & Presentation
- Final On-site Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Corporate Security protects the environment Anthropic's people work in every day: their laptops and phones, their identities, the tools they collaborate in and the company data that flows through all of it. Everything that makes Claude what it is sits behind that environment. We keep company access on devices we manage, make those devices hard to compromise and right-size what any one of them can reach, while caring a great deal about the day-to-day experience of the people using them. The company is growing quickly and this team is growing with it, so we treat the work as an engineering discipline: controls as code and automation over queues, built to scale with headcount rather than strain against it.
As a Security Engineer here you'll drive significant parts of that work end to end. You'll set technical direction and turn it into shipped tooling. When a control collides with someone's workflow, you'll find the path that keeps them moving without giving up the protection. You'll be handed problems rather than task lists and you'll find as many yourself: threat-modeling the environment to surface what matters, fixing it and bringing the evidence that shapes what the team prioritizes next. This is a senior, hands-on individual contributor role.
Key responsibilities
Drive endpoint hardening across macOS, Windows, Linux, and ChromeOS, including device management configuration, application allowlisting, patching, and browser policy, favoring controls that are versioned, reviewable, and repeatable over one-off configuration
Extend device-trust and zero-trust access controls so company systems are reached from managed devices bound to the right person and carrying the right level of access, treating the experience of fellow employees as a design constraint rather than an afterthought
Build the automation and integrations that let the team scale with the company: joiner/mover/leaver automation across identity and device management, exception and expiry workflows, posture-driven policy, and Claude-assisted triage of review queues
Lead SaaS and identity governance, including third-party OAuth grants, delegated admin access, chat-platform apps, browser extensions, and software security reviews, turning recurring decisions into policy and tooling
Partner across the wider Security team, IT, and Engineering on telemetry, detections, and shared standards, and help define how a company that increasingly runs on AI agents does so securely and at scale
Minimum qualifications
Hands-on endpoint security engineering on macOS, Windows, Linux, or ChromeOS, such as MDM and declarative device management profile engineering, application allowlisting or binary authorization, system extensions and endpoint security frameworks, or their platform equivalents
Proficiency in Python and scripting languages generally; you architect and build integrations, automation, and internal tooling as a normal part of the job, and can write a detection when the work calls for it
Working depth in identity and access management, SaaS security, and zero-trust access
Threat-modeling judgment that finds the problems worth solving and the ability to scope them, define "done," and drive them to completion
Care for Anthropic's mission and the part corporate security plays in it
Preferred qualifications
Experience defining the scope and choosing the tooling for a security program rather than inheriting it
Experience shipping an enforcement change to a large user population: using data to find what will break before it does, staging the rollout, building the alternative path for affected workflows, and moving people onto it ahead of enforcement
Endpoint depth across more than one of macOS, Windows, Linux, and ChromeOS, with the judgment to harden for the threats that matter rather than to a checklist
Mobile security across managed and BYOD contexts, including protecting people and devices in higher-risk settings such as international travel
Experience bringing security governance to a modern SaaS environment, including third-party integrations, delegated access, and the long tail of internally built and AI-generated apps, in a way that speeds decisions up rather than slowing them down
Configuration-as-code, infrastructure-as-code, and CI/CD applied to corporate infrastructure
LLM-assisted security tooling you built that materially changed what a team could cover, and the judgment to know which work to hand to a model, which to keep, and how to combine the two
A track record of getting security controls adopted across an organization through influence and partnership rather than authority
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: South Africa; Pakistan; Philippines; Colombia; Ethiopia
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Timezone: EST Hours
Job Summary
We are looking for a modern, high-velocity Web Developer who sits at the intersection of engineering, marketing, and conversion optimization. This is not a role for someone who simply installs WordPress templates; we need a builder who leverages the latest AI-assisted development tools (Cursor, Claude, v0, etc.) to deploy high-performance landing pages and funnels at scale. You will be responsible for turning high-level concepts into responsive, SEO-friendly, and conversion-optimized web experiences that turn traffic into measurable revenue. If you are a developer who thinks like a marketer and obsesses over page speed, tracking accuracy, and user behavior, this is the role for you.
Key Responsibilities
End-to-End Development: Build and maintain business websites, lead-generation funnels, sales pages, and multi-step forms that are mobile-responsive and lightning-fast.
AI-Workflow Integration: Utilize AI-assisted coding tools to rapidly generate components, refactor code, and build reusable architectures while maintaining full manual control over code quality and debugging.
Conversion Optimization: Implement above-the-fold designs, sticky CTAs, and trust signals to maximize lead generation and appointment bookings.
Advanced Tracking & Analytics: Deploy and troubleshoot Meta Pixels (CAPI), Google Tag Manager, GA4, and server-side tracking to ensure 100% data accuracy for advertising campaigns.
SEO & Performance: Ensure every site meets strict Core Web Vitals standards, utilizing semantic HTML, schema markup, and optimized assets for maximum search and AI-engine discoverability.
Technical Integrations: Connect front-end assets to CRMs (specifically GoHighLevel), email systems, and third-party APIs via webhooks and automation tools like Zapier/Make.
Multi-Client Management: Simultaneously manage multiple project lifecycles, from domain/DNS configuration to staging and final production deployment.
Requirements
Technical Stack: Proficiency in HTML5, CSS3, JavaScript/TypeScript, and modern front-end frameworks (React/Next.js).
AI-Native Workflow: Documented experience using tools like Cursor, Claude, GitHub Copilot, or Bolt to accelerate development cycles.
Tracking Mastery: Deep expertise in Google Tag Manager, GA4, and Meta Conversions API; ability to troubleshoot attribution errors.
SEO Foundations: Strong understanding of technical SEO, including schema markup (LocalBusiness, FAQ, Service) and crawlability.
CRO Mindset: Ability to design for "the click," understanding landing page hierarchy and lead-capture friction.
Platform Experience: Hands-on experience with Vercel, Cloudflare, and DNS management.
Communication: Excellent written English and the ability to work independently in a fast-paced, remote agency environment.
Nice-to-Haves
GoHighLevel Expertise: Deep knowledge of GHL funnels, workflows, and CRM integrations.
Local SEO Experience: Proven track record building service-area landing pages that rank.
Automation Skills: Experience with Make/Zapier for complex lead routing and CRM workflows.
Industry Experience: Background working with home-service businesses or in a high-volume marketing agency.
Benefits
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.
Why This Role Is Important to Arcadia
Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team.
Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation.
This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage.
This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine.
What You'll Be Doing
Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business
Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org
Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function
Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation
Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable
Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability
Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility
Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel
Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged
Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans
Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements
Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle)
Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies
Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack
Establish trust across Sales, Marketing, Customer Success, and Finance leadership
In 6 months
Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency
Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership
Improve forecast accuracy through enhanced pipeline modeling and data-driven insights
In 12 months
Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance
Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions
Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio
What You'll Bring
The Role, Done Before
You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned.
Growth-Stage Fluency
Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat.
Deep SaaS Metrics Expertise
Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance.
Forecasting & Modeling Rigor
Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability.
CRM & Systems Ownership
Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards.
Pricing & Quote-to-Cash Experience
Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model.
AI-Forward
Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale.
Cross-Functional Leadership
Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results.
Operator Mindset
Ability to move between strategy and execution, translating insights into action and driving measurable impact.
Would Love for You to Have
8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment
Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A)
Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments
Experience designing and optimizing sales compensation plans at scale
What You'll Get
The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one
A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales
A mission-driven culture where your work supports better healthcare outcomes
Competitive compensation and strong benefits, including Flexible Time Off
A collaborative, data-driven environment focused on impact, ownership, and continuous improvement
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This role is bonus eligible
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic trains and serves Claude across multiple cloud providers and accelerator platforms. The Platform Portability team owns the abstractions, tooling, and deployment infrastructure that make this possible without every engineering and research team needing to become experts in different clouds.
As an engineer on Platform Portability, you'll design and build the systems that let us bring up new capacity, ship our platform to cloud provider platforms & marketplaces, and move workloads between providers with confidence. You'll work closely with our cloud partners on capabilities we need that don't exist yet, and with internal Compute, Inference, and Security teams to make "which cloud is this running on?" a question most engineers at Anthropic never have to ask. Your work directly determines how quickly and reliably we can put safe, frontier AI in front of users — wherever they are.
What you'll do
Our work splits into two workstreams, and we need your help across both.
Portable infrastructure.
We build the provider-agnostic abstractions for storage, messaging, and connectivity that let Anthropic's systems run on any cloud, and they have to hold up at the scale of frontier model inference. You'll design and build those abstractions, plus the tooling that lets internal teams provision, configure, and operate services across clouds through one consistent interface. You'll also hunt down the provider-specific assumptions hiding in our codebase and set the patterns that keep new ones from creeping in.
Claude on partner clouds.
We ship Claude onto third-party cloud platforms, and every launch has to be repeatable. You'll own that delivery end to end, including the build, release, and validation pipelines behind it. You'll work directly with engineering teams at our cloud partners and internal infrastructure stakeholders to land the features we need, debug platform issues, and influence their roadmaps. Expect to go deep on native integrations with each provider, and to do the cross-cutting work that keeps our platform consistent across all of them.
Across both, you'll shape how the rest of Anthropic builds for multiple clouds. You'll review designs with cloud-portability implications, mentor engineers across the org on multi-cloud patterns, and bring internal stakeholders into alignment through clear writing and conversation. You'll also take your turn in the on-call rotation, and you'll design the postmortems, runbooks, and incident response that help us never fail the same way twice.
You might be a good fit if you:
Have a minimum of 8 years of practical experience building and operating production distributed systems
Own large-scale infrastructure systems and lead ambiguous, cross-team technical projects from design through production
Run the same production workload across multiple cloud providers, including the migration or abstraction work that made it possible
Understand how cloud IAM models and networking primitives (VPC peering, private connectivity, service mesh) differ across providers
Write production code in at least one general-purpose programming language (e.g., Python, Go, or Rust)
Work confidently with Kubernetes and Infrastructure as Code (e.g., Terraform, Pulumi)
Understand ML infrastructure and supporting interconnects
Ship software through hyperscaler marketplaces or managed-model platforms
Bring a background in security, compliance, or data residency for regulated or sovereign cloud environments
Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Senior Fullstack Engineer
- Location: Espoo
- Department: Engineering, Fleet Control and Communications
- Reports to: Engineering Manager, Fleet UI
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Fullstack Engineer in Fleet UI team you will be building a mission-critical system used by satellite operators. The problems are technically rich: managing satellite configurations, visualizing orbits in 3D, managing passes across a global network of ground stations, automating mission operations and more. You will work in a domain where the UI decisions directly impact satellite mission outcomes.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Build, and maintain features across a React + TypeScript project serving real-time satellite operations
- Collaborate closely with a UI/UX designer in developing sophisticated UI components and data visualizations tools including timeline views, 3D globe rendering (Cesium), and pass planning interfaces
- Contribute occasionally to backend APIs (Node, Python) to unblock delivery when needed
- Drive frontend architecture decisions — state management strategy, component design, performance optimization
- Support the team with DevOps work across multiple environments — including managing Docker-based deployments, configuring environment-specific runtime settings, and contributing to release workflows
- Write and maintain unit tests (Jest + Testing Library) and end-to-end tests (Playwright)
- Participate in code reviews, uphold coding standards, and mentor engineers on best practices
- Contribute to CI/CD pipelines and oversee migration from Webpack 5 to Vite
What we’re looking for
Must haves:
- 5+ years of professional experience building fullstack production-grade applications using React, TypeScript (ES6+) and Node
- Experience writing clean, maintainable code in Python
- Strong understanding of component-based architecture, modern React patterns, and state management approaches
- Experience designing, developing, and consuming RESTful and GraphQL APIs
- Solid testing discipline, including unit and end-to-end testing with tools such as Jest and Playwright
- Experience with modern frontend tooling and build systems such as Vite, webpack, and npm
- Proficiency with Git and collaborative development workflows
Active use of AI-assisted development tools
- Strong problem-solving skills and ability to debug complex, cross-layer issues
- Understanding of web application security best practices
- Relevant higher education degree in Computer Science, Software Engineering, or a related technical field
Nice to haves
- Solid understanding of API design, including REST principles and GraphQL schema design
- Knowledge of database design and ORM frameworks
- Experience with modern DevOps practices including CI/CD pipelines, containerization, and cloud platforms such as AWS
- Familiarity with infrastructure and deployment tooling such as Kubernetes, Terraform, Helm, or ArgoCD
Application Process
- Talent Partner Screen Call
- Hiring Manager Interview
- Technical Interview
- Values & Fit Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is 6 500 - 9 000 € per month (gross), depending on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for Platform Technical Leader to join our team in Bucharest!
About the job:
The Platform Technical Leader (EM3 & PaaS) will define and drive the architecture and technical operating model for EveryMatrix’s next-generation Platform as a Service. The role will enable EM3 and the wider EM2030 transformation through secure, reliable, automated, and self-service platform capabilities that can operate across datacentres and cloud environments at fleet scale.
The role reports to the Platform Engineering Leader and remains within the existing Platform Engineering organization. It will initially have no separate team or direct reports. Delivery will be achieved through technical leadership and dedicated contributors allocated from the existing Platform Engineering streams and specialist teams on a project basis. The role will help shape the future technology-oriented Platform Engineering model and the development of SRE and DevSecOps capabilities without creating a parallel organization.
The successful candidate will initially lead the EM3 and PaaS technical direction without a separate team or direct reporting line. Results will be delivered through architecture ownership, technical leadership, organizational influence, and dedicated capacity allocated from existing teams. The candidate must be able to lead engineers and technical outcomes at scale while people management, capacity ownership, and operational accountability remain with the existing Platform Engineering leadership structure.
Responsibilities:
Define the EM3 and PaaS target architecture, platform principles, roadmap, and reference patterns.
Design the platform control plane, management APIs, desired-state model, and fleet-wide lifecycle-management approach.
Define automated provisioning, configuration, upgrades, patching, recovery, rollback, version compliance, and decommissioning across infrastructure, Kubernetes, and platform services.
Design deployment patterns for single-tenant and smaller multi-tenant environments across datacentres and public cloud.
Establish platform products, self-service interfaces, service catalogue standards, golden paths, and reusable blueprints.
Define reliability standards, service ownership, production readiness, SLI/SLO practices, observability, resilience testing, and the future SRE operating model.
Embed security by default through DevSecOps practices, policy as code, secrets and identity controls, supply-chain security, compliance automation, and automated evidence.
Lead cross-team architectural decisions and align Platform Engineering, Infrastructure, DBA, Networking, Security, Architecture, and Product Engineering.
Define technical acceptance criteria and decision gates for proof of concept, production readiness, lifecycle readiness, security readiness, and operational readiness.
Work with the Platform Engineering Leader on capacity planning, project allocation, skills development, targeted hiring, and the progressive transition to technology-oriented platform domains.
Mentor senior engineers and help develop future Platform Engineering, SRE, and DevSecOps leaders.
Drive outcomes that allow platform scale to grow without proportional growth in manual operational effort.
Own our private cloud infrastructure as a product, setting the technical direction and the roadmap for how it evolves;
Define and publish a service catalogue with clear ownership and clear interfaces, so that provisioning compute, storage, environments and infrastructure is a self-service call for our development teams;
Deliver secure CI/CD as a service, with pipelines, secrets management, access control and compliance controls built into the platform by default rather than added afterwards;
Set, measure and report on SLAs, capacity plans and cost transparency for every service the chapter provides;
Establish the engineering standards of the chapter, including infrastructure as code, peer review, automated testing and observability, and hold the team to them;
Embed AI-assisted engineering in how the chapter works day to day, and measure the effect it has on delivery speed and quality;
Partner with development, architecture and security so that platform capabilities match what our product teams need;
Take accountability for the reliability of the platform, including on-call arrangements, incident response, and post-incident learning.
Requirements:
Proven experience designing, building, or transforming a large-scale internal platform or Platform as a Service capability.
Experience with Kubernetes and infrastructure lifecycle management across multiple clusters, locations, or tenants.
Strong knowledge of Kubernetes, containers, networking, identity, secrets, storage, distributed data services, and observability.
Experience with Infrastructure as Code, GitOps, declarative configuration, reconciliation, platform APIs, and policy-driven automation.
Experience delivering automated upgrades, patching, rollback, recovery, and version management.
Experience defining platform products, self-service services, service ownership, and operating models.
Strong understanding of SRE practices and the design of reliable, observable, production-ready services.
Strong understanding of DevSecOps, software supply-chain security, platform security, and automated compliance controls.
Experience leading complex technical change across multiple teams without direct organizational authority.
Excellent communication and stakeholder-management skills.
Nice to have:
Experience establishing Platform Engineering, SRE, or DevSecOps capabilities.
Experience with hybrid, on-premises, private-cloud, and public-cloud platforms.
Experience with single-tenant and multi-tenant deployment models.
Experience with Kubernetes fleet management, progressive delivery, upgrade rings, and low-downtime change.
Experience with PostgreSQL, ClickHouse, Kafka, Redis, Elasticsearch, or similar distributed services.
Experience in regulated, audited, or high-availability environments.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, in line with the company policy.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
ОфисseniorBelgrade; Lisbon
УдалённоJohannesburg
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ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
ГибридГеография найма не уточнена
УдалённоNew York
УдалённоPoland
ГибридEspoo
География найма не уточнена
УдалённоSouth Africa; Pakistan; Philippines; Colombia; Ethiopia; Timezone: EST Hours
УдалённоheadRemote (USA)
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team