Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
The DHI Content team builds and maintains Docker Hardened Images: a catalogue of security-hardened system packages, container images and Helm charts designed to be minimal, up to date and safe to use in security-conscious and regulated environments.
This is a supply-chain and open-source maintainer role rather than a conventional backend engineering role. You will work across upstream OSS projects, package and image definitions, Helm charts, Kubernetes, integration tests, vulnerability remediation and the controls that prove content is ready to publish. The work is broad by design: customers should be able to select hardened packages and images and, where relevant, deploy them through hardened charts without the pieces drifting apart.
We are moving DHI content production towards a machine-first factory. Routine work should begin with a machine-produced change and pass through automated build, test, policy and review controls. Engineers add the most value by handling difficult ecosystems, making security judgements, improving standards and turning repeated human corrections into better tooling. You will use AI-assisted engineering extensively, but remain accountable for the evidence and quality behind every result.
As a Senior Supply Chain Security Engineer, you will own substantial content and improvement work from upstream discovery through release and ongoing maintenance. You will be expected to close the loop on customer and security outcomes, not only submit individual definition changes.
SUCCESS IN THIS ROLE LOOKS LIKE
You will succeed by becoming a trusted end-to-end owner for hardened content. Within your first year, you should have delivered complex new or updated DHI content across packages, images and Helm charts, improved the factory or its quality gates, reduced recurring manual work and raised the capability of the engineers around you.
_______________________________________________________________________
RESPONSIBILITIES
- Author and maintain definitions for hardened system packages and container images, including build steps, upstream tracking, multi-architecture support and reproducibility controls.
- Adapt and maintain upstream Helm charts so they work correctly with DHI images under non-root, restricted and production-shaped Kubernetes security constraints.
- Track upstream releases, semver patterns, monorepos, dependency chains and breaking changes, then make pragmatic decisions about when to update, patch, pin or deviate.
- Triage and remediate vulnerabilities across OS packages, application dependencies, images and charts, including VEX and no-upstream-fix cases that require explicit security judgement.
- Write and improve Go-based integration tests, validators and policy checks that prove packages, images and charts behave correctly in real environments.
- Review human-authored and machine-authored pull requests against DHI standards, distinguish blocking issues from advice and give contributors a clear path forward.
- Improve the DHI Factory by converting repeated work, review corrections and escaped defects into automation, tests, validators and reusable authoring patterns.
- Help classify work into deterministic, specialist and judgement paths so people spend time where their expertise changes the outcome.
- Partner with Product, Security, Support and customer-facing teams to turn demand and incidents into prioritised content and durable improvements.
- Engage constructively with upstream maintainers when hardened deployment requirements expose issues or useful improvements.
- Participate in the team's paid on-call rotation and drive learning from customer escalations, failed builds and content defects.
- Communicate decisions, risks and progress clearly in a remote, async-first environment.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- Strong experience with containers, Linux and Kubernetes in production or production-shaped environments.
- Practical experience reading, adapting or maintaining Helm charts and diagnosing how chart templates, values and workload security settings affect deployment behaviour.
- Experience maintaining software you did not originate, such as Linux packages, container images, open-source integrations, charts or a comparable downstream distribution.
- Strong YAML and configuration-review skills, including care for conventions, consistency and downstream impact across a large catalogue.
- Working knowledge of container and Kubernetes security, including non-root execution, UID and GID, capabilities, filesystem restrictions, image layers and multi-architecture builds.
- Practical programming ability in Go or a comparable language, sufficient to write and review integration tests, validators and content automation.
- Experience tracking upstream releases and reasoning about semver, breaking changes, dependency graphs and reproducible builds.
- A maintainer mindset: you catch drift, improve patterns for the next contributor and consider the effect of a change across many downstream consumers.
- Familiarity with GitHub-heavy open-source workflows, including pull requests, review, release tracking and upstream contribution.
- Comfort using AI-assisted engineering critically while retaining ownership of security assertions, test evidence and release quality.
- A strong operational mindset and clear written and spoken communication suited to a remote, async-first company.
HELPFUL, BUT NOT REQUIRED
- Experience as a maintainer for Alpine, Debian, Fedora, Wolfi, Homebrew or another package ecosystem.
- Helm chart authorship or meaningful contribution to an upstream chart.
- Experience with SBOMs, VEX, SLSA, Sigstore, cosign, provenance or artefact signing.
- Experience with apk, deb, rpm, Go modules, Maven or Gradle, npm, pip, Cargo or other dependency ecosystems.
- Experience building automation for package, image or chart creation, validation and release.
- Experience with FIPS, FedRAMP, PCI or other regulated and security-conscious environments.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on the DHI catalogue, its package, image and chart definitions, the DHI Factory and the team's definition of done.
- Pair across both image and Helm chart work and ship a useful production change.
- Learn the build, test, signing, publishing and vulnerability-remediation workflows.
- Take part in reviews and an incident, escalation or failed-build learning session.
FIRST 90 DAYS
- Own a complex image and chart addition or update from upstream analysis through release.
- Resolve a meaningful CVE, dependency or compatibility problem with clear evidence and customer impact in mind.
- Improve at least one factory control, integration test, validator or reusable content pattern.
- Review across artefact types and help another engineer take on a broader piece of work.
ONE YEAR OUTLOOK (FIRST YEAR)
- Be a trusted senior owner across hardened packages, images and Helm charts.
- Deliver material catalogue growth or quality improvements without increasing human effort linearly with demand.
- Reduce recurring manual work by moving a class of changes into a proven automated path.
- Improve DHI's security posture, content availability and release reliability for customers.
- Raise review quality and grow the team's ability to work across artefact and dependency ecosystems.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$210,627 – CA$341,690 base
United States: $154,600 – $250,800 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Europe; Brussels; Munich; London; Edinburgh; Paris; Berlin; United Kingdom; France; Frankfurt; Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows.
You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York; London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role:
We are looking for a highly driven Strategy & BD Associate to work closely with Aave Labs’ leadership team on high-impact strategic initiatives across ecosystem growth, product expansion, and institutional adoption.
This is a unique opportunity to operate at the intersection of strategy, business development, and execution within one of the most influential organizations in decentralized finance. The role is designed for someone who thrives in fast-moving environments, enjoys solving complex problems, and is excited to help shape the future of onchain finance.
You will support and help drive a broad range of initiatives across Aave Labs, reporting to the Chief Strategy & Business Officer, working cross-functionally with product, engineering, legal, marketing, ecosystem, and external partners. This role is intentionally designed with broad exposure across strategy, ecosystem growth, and execution. For the right person, it represents a significant opportunity to grow within Aave Labs’ business development and strategic functions over time, take ownership of key initiatives, and help shape the evolution of the team as the organization continues to scale.
How you can make an impact:
Support the development and execution of strategic growth initiatives across Aave Labs’ ecosystem and products
Work closely with leadership to help identify and evaluate new market opportunities and expansion strategies
Coordinate cross-functional initiatives across product, engineering, legal, marketing, and ecosystem teams to drive execution and alignment
Assist in developing and managing strategic partnerships across DeFi, fintech, infrastructure, and institutional ecosystems
Conduct market research, competitive analysis, and ecosystem mapping to support business and strategic decision-making
Help prepare strategic materials including partnership proposals, market overviews, presentations, and ecosystem analyses
Support business development efforts including outreach coordination, pipeline management, partner tracking, and stakeholder communication
Monitor trends across DeFi, stablecoins, tokenization, institutional adoption, and digital asset infrastructure to identify emerging opportunities
Contribute to internal strategic planning and operational initiatives as Aave Labs continues to scale globally
Let's connect if you have:
3–5 years of experience in strategy, business development or partnerships, and digital assets
Strong understanding of crypto, DeFi, and the evolving digital asset ecosystem
Intellectual curiosity and a genuine passion for decentralized finance and emerging financial infrastructure
Exceptional communication, organizational, and project management skills
Ability to operate autonomously and manage multiple workstreams in fast-moving environments
Strong analytical and strategic thinking capabilities with high attention to detail
Comfortable working cross-functionally with both technical and non-technical stakeholders
High-agency mindset with a willingness to take ownership and drive initiatives forward
Strong team player who thrives in collaborative and globally distributed environments
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
#LI-MG1
Location: Serbia
Workplace: remote
ABOUT YOU
We are seeking a visionary Staff Software Engineer – Identity & Access Management to architect, build, and scale the foundational security layer of our global ecosystem. In this role, you will take full ownership of our authentication and authorization infrastructure, ensuring that millions of users can securely interact with our services. Working at the intersection of security, platform stability, and developer experience, you will lead the design of mission-critical systems—from identity federation and complex token lifecycles to fine-grained access control models.
This is a high-impact position for an engineer who excels in the Golang ecosystem and thrives on the complexity of high-stakes security systems. You aren’t just implementing protocols; you are building a resilient, multi-tenant identity fabric that supports everything from global gaming integrations to sophisticated SaaS architectures. If you have a deep-seated passion for data privacy, a "security-first" mindset, and the technical depth to navigate the nuances of OAuth 2.0, OIDC, and beyond, you will find a home here.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
QUALIFICATIONS & SKILLS
Core Engineering Excellence
Decade of Experience:
10+ years in backend or systems engineering, with at least 5 years dedicated to the
Identity & Access Management (IAM)
domain.
Golang Mastery:
Expert-level proficiency in Go, with a track record of building high-performance, concurrent, and scalable distributed systems.
Cloud-Native Mindset:
Proven experience deploying and managing services within
Kubernetes
environments (AWS or GCP).
Identity & Security Deep-Dive
Auth Protocols:
Deep architectural understanding of
OAuth 2.0, OIDC, JWT
, and
SCIM
.
Lifecycle Management:
Hands-on experience with identity federation, sophisticated token management, and complex access control flows.
Security First:
Strong grasp of modern security best practices, encryption standards, and secure coding principles.
BONUS POINTS
Advanced Auth Models:
Experience implementing fine-grained access control such as
ReBAC, ABAC
, or utilizing
Open Policy Agent (OPA)
.
Ecosystem Knowledge:
Familiarity with industry-leading identity providers and frameworks like
Ory (Kratos/Keto), Keycloak, Auth0
, or
ForgeRock
.
Scale & Architecture:
Background in building
multi-tenant
architectures, specifically for global SaaS platforms or large-scale Gaming ecosystems.
Community Footprint:
Active contributions to
Open Source
Golang projects or security-focused libraries.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Yerevan
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤘 HOW WE DO IT ?
People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us - We're obsessed with helping members live healthier
- Mission is the Boss: long-term thinking, mission above all else
- Member & customer-led: obsessed with solving problems and delighting users
🏆 How we build excellence - We hire the best and empower them to succeed
- Champions of excellence: extremely high standards and talent density
- Distributed ownership: everyone owns their decisions and results
- Radically transparent: all information accessible, written-first, async decisions
🤝 How we grow together - We improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care
- Empathetic challengers: direct, caring feedback to help each other grow
- Bold contrarians: think differently, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters
- Disciplined execution: decisive action with compounding focus
- Fight for simplicity: high-impact processes, smart frugality
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
- Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
- We move fast, with a lot of ownership, and are proud to tackle big problems!
- Our process is very simple: those who make product decisions are the same ones who build them.
- Our stack is Python/Flask, React, React Native, PostgreSQL.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
🌍 INTERNATIONAL EXPANSION & NEW MARKETS
At Alan, we're on a mission to bring our innovative healthcare model to new countries and scale across Europe and beyond. We're building the foundations for rapid international expansion, creating systems and platforms that can adapt to diverse healthcare markets while maintaining the exceptional experience our members love.
Examples of what you'd work on:
- Build global-first platforms designed for multi-country deployment from day one, creating reusable components and architecture that can be quickly adapted to new markets with different healthcare systems, regulations, and languages
- Launch new countries by designing and shipping core systems for insurance operations, claims processing, member experiences, and provider networks that work across diverse regulatory environments
- Scale payment and billing infrastructure to handle multiple currencies, tax systems, and payment methods while maintaining compliance with local financial regulations
- Design country-agnostic data models that accommodate vast differences in healthcare systems, from network-based models to reimbursement systems, while keeping data consistent and accessible globally
- Create configuration and localization systems that allow new countries to be onboarded in weeks, not months, flexible enough to handle local nuances while maintaining global product standards
- Ship member experiences that feel local while leveraging shared global components, building mobile and web interfaces that adapt seamlessly to different languages, cultures, and healthcare expectations
- Own critical technical decisions as a domain expert, defining how Alan's systems evolve to support 10+ countries while maintaining engineering velocity and system reliability
You'll be joining at a pivotal moment as we accelerate our expansion strategy, with ambitious plans to enter multiple new markets. The systems you build will directly enable Alan's growth from 4 countries to the leading pan-European health partner.
This is a rare opportunity to shape how a fast-growing healthtech company scales internationally. Your work will impact hundreds of thousands of members across multiple countries.
⭐ IS IT YOU WE’RE LOOKING FOR?
We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise):
- You’ll be able to tackle high-impact & high-risk projects involving many engineers.
- You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.
- You’ll have the opportunity to mentor other engineers & lead crews (more details in this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan).
- You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)
You would be a good fit at Alan if most of this sounds like you:
- Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.
- Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).
- Passionate about building products.
- Self-starting and entrepreneurial.
- Humble and still willing to grow (no matter your seniority!).
- Collaborative, enthusiastic about teamwork, learning, and teaching.
- Fluent in English (no need to speak French!).
For this opportunity, we are aiming to hire within the C-F level range.
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
#LI-DNP
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
About the role:
As a Data Scientist at Checkout.com http://Checkout.com, you will be embedded within the Identity Verification Team, a critical function focused on building innovative products to verify the identities of individuals and businesses globally.
In this high-impact role, you will be instrumental in the development of next-generation verification features, deploying intelligent, production-ready solutions by leveraging state-of-the-art Generative AI and Computer Vision technologies.
You will be expected to work closely and collaboratively with Product, Development, and Data teams to ensure successful, end-to-end delivery of these solutions, while constantly researching and integrating emerging technologies. A core part of your contribution will be safeguarding data integrity and ensuring compliance, and translating complex data insights into clear, actionable recommendations for stakeholders to support informed, data-driven decision-making across Checkout.com http://Checkout.com.
What you will be doing:
- Drive the design and development of innovative GenAI and Computer Vision-based approaches to solve complex, real-world identity verification challenges.
- Execute deep-dive exploratory data analysis (EDA) and technical discoveries to generate meaningful, novel insights that shape product direction.
- Design, implement, and analyze rigorous experiments and A/B tests to quantitatively measure model performance and directly guide iterative improvements.
- Take full ownership of new model development, managing the end-to-end lifecycle from initial conceptualization and design through to deployment and monitoring in a production environment.
- Actively collaborate with cross-functional teams (Engineering, Product, Risk) across the company to maximize the positive impact of data science initiatives.
- Champion a culture of technical excellence, cross-team learning, and knowledge sharing within the Data organization.
About You:
- Over 5 years of applied experience as a Data Scientist in a data-intensive environment, working with complex, large-scale, and diversified data sets.
- Expert-level Python programming knowledge and demonstrable experience deploying models in a high-traffic production environment.
- Proven experience in GenAI / Computer Vision model experimentation, including the creation and implementation of deep-learning models and scalable GenAI pipelines.
- Exceptional communication skills, with the ability to articulate technical concepts and complex findings clearly to both technical and non-technical audiences.
- Parlez-vous français? Excellent French language skills (written and spoken) are a non-negotiable for this role. You’ll be diving straight into a French-speaking environment from day one.
- A proactive mindset: the drive to challenge existing processes and decisions to continuously improve efficiency and outcomes for everyone.
- Highly curious, able to take initiative, and work with a high degree of autonomy.
- Strong commitment to a data-driven approach, consistently defining clear success metrics and rigorously measuring progress against them.
- Flexible and adaptable, with a strong willingness to rapidly learn and master new technologies and domains.
Bonus Points:
- Solid theoretical and practical knowledge of Computer Vision, Machine Learning, and Generative AI principles.
- Direct experience solving real-world business problems through innovative, data-driven approaches.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Zurich; Zug
Workplace: Remote
Compliance Officer / MLRO - Switzerland & Liechtenstein
About Keyrock
Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.
Today, we rock with over 200 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have entities in the UK, France, Liechtenstein, the US, Switzerland, Brazil, Seychelles and Singapore, and host regular online and offline hangouts to keep the crew tight.
We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks as well as asset and wealth management. Keyrock is looking to expand and establish itself as a full-service capital markets and asset & wealth management financial institution through both organic innovation and inorganic growth.
At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.
Mission statement
We are looking for an experienced and driven Compliance Officer and MLRO for our Switzerland and Liechtenstein based entities. You will join a dynamic and dedicated Group Compliance team, operating as a key member while focusing primarily on our Switzerland and Liechtenstein operational entities. This role offers an exciting opportunity to make a wider impact across the organization by working on broader, group-level projects, allowing you to contribute to the global compliance framework and help grow the group as a whole.
Job description
- Ensuring compliance with all relevant laws and regulations applicable to Switzerland and Liechtenstein by developing and implementing the policies and procedures ;
- Conducting compliance risk assessments and elaborating an annual compliance plan;
- Developing and implementing a plan of second-line controls and conducting the tests;
- Assessing future business activities to identify potential compliance risks;
- Ensuring the firm’s policies and procedures are being communicated effectively to all relevant employees;
- Ensuring the compliance trainings are effective and up to date;
- Keeping abreast with regulatory changes and maintaining the policies and procedures up to date;
- Collaborate with internal departments such as Trading Operations, Finance, Risk management, IT & Security, etc… to integrate compliance requirements into business processes.
- Being responsible for oversight of Keyrock CH and LI compliance with its AML obligations and acting as a focal point for the firm’s AML activity (MLRO).
- Carrying out the duties of a MLRO as per the AML/CTF Framework
- Representing Keyrock CH and LI in all matters of money laundering prevention internally and externally;
- Serving as a subject matter expert on AML/CTF matters, providing guidance and support to the compliance team and other departments;
- Conducting regular audits and reviews to ensure compliance with AML/CTF requirements and internal policies
- Drafting of compliance points of attention and recommendations and assisting the Group Head of Compliance or Group General Counsel (Group level) with management information reports;
Background and experience
- Solid experience as a Compliance officer (2nd line of defense) in a regulated financial institution in Switzerland and/or Liechtenstein, ideally with exposure to MLRO responsibilities or similar
- Experience in engaging with Swiss and Liechtenstein regulatory authorities;
- Excellent knowledge of financial regulations such as MiCAR, AML/CTF, market abuse , data privacy;
- Understanding of the digital assets ecosystem is a major plus;
- A relevant degree, preferably in business or law, is required;
- Extensive experience in implementation of monitoring and control processes to support policies and procedures;
- A compliance qualification for example ACAMS or a Masters in a related field would be an advantage;
Our recruitment philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.
Our offer
- A competitive salary package, with various benefits
- Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely
- The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence
As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
https://keyrock.com/careers/
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Competitive salary of £95,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: Berlin, Germany; Munich, Germany
At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We are now looking for a Senior Legal Counsel – Employment Law, based in Germany, to provide expert legal support on German employment law and contribute to employment-related matters across JetBrains’ global operations. The role involves supporting HR in managing sensitive workplace situations, contributing to the development and implementation of employment practices that align with legal standards and business needs, and advising on employee representation structures.
Responsibilities:
Serve as a trusted advisor to HR
on sensitive and complex employee matters, providing strategic guidance that takes into account legal requirements, organizational context, and reputational considerations.
Provide
strategic legal support and pragmatic counsel to the Group Counsel – Labor Law, General Counsel, and the HR team, with a primary focus on German labor law and broader support across JetBrains’ operations.
Handle a wide range of employee matters, including complex and sensitive cases in Germany, and assist with such matters in other jurisdictions by developing sound legal strategies, reviewing documentation, and helping the business confidently stand behind its decisions.
Assess and respond to complex or nuanced internal communications and reports, supporting the development of thoughtful and well-balanced strategies aligned with legal and organizational considerations.
Draft, review, and continuously improve employment agreements, contractor agreements, and HR-related templates and policies tailored to Germany and other applicable jurisdictions.
Conduct in-depth, group-wide analyses on employment and labor law topics, and lead or contribute to cross-functional projects, including the harmonization of employment policies and documentation across countries.
Act as a senior advisor to HR teams on employment practices and workplace policies, including remote work, employee benefits, disciplinary procedures, and work safety matters, particularly for the German entities of the JetBrains group.
Take a lead role in providing legal support in relation to employee representation structures with a focus on Germany.
Advise on their operations and management interactions in compliance with local legislation and best practices.
Stay abreast of legislative changes in German labor law and provide legal training and knowledge-sharing sessions to internal stakeholders, particularly HR and management.
Represent JetBrains in communications with German regulatory and government bodies on employment-related matters.
Collaborate with legal colleagues across the global team on projects and issues that intersect with employment and labor law.
Requirements:
Fluency in German and English, both written and spoken.
A law degree with excellent academic credentials. German bar admission is an advantage.
Senior-level post-qualification experience in employment and labor law, typically gained through 6+ years of relevant legal practice with demonstrated hands-on experience in employment dispute resolution. Experience in both in-house and reputable international law firm environments is an advantage.
In-depth knowledge of German employment law, with practical experience advising on complex workplace matters, procedures, and collaboration with employee representation structures.
The ability to provide clear, solutions-oriented guidance in complex or evolving legal contexts.
Demonstrated ability to assess sensitive employee-related matters, distill key issues, and develop clear, effective legal and communication approaches.
Excellent skills in legal drafting, negotiation, dispute resolution, and managing emotionally sensitive situations involving employees.
A proactive, collaborative, pragmatic, and adaptable solutions-oriented approach, with strong interpersonal skills and business awareness.
The ability to work independently in a fast-paced, international environment with multiple stakeholders and shifting priorities.
Willingness to provide support for employment law matters in other countries with the help of external counsel and internal legal colleagues.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-MH1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for an experienced recruiter to help support our scaling sales, marketing and revenue operations teams. You'll work closely with hiring managers and Sales leadership to build out the team, with a focus on Account Executives. You'll own ambitious hiring goals and get deep on our product and the AI infrastructure space, so you can speak credibly to candidates about what we build and why it matters.
RESPONSIBILITIES
- Full-cycle recruiting: Own Sales hiring goals and process, from role kickoff through offer acceptance
- Sourcing: Work with hiring managers to define what "excellent" looks like for each role, then build pipelines through targeted sourcing and creative outreach
- Candidate experience: Partner closely with recruiting coordination on delivering an exceptional candidate experience, from first reach out to offer close
- Process improvement: Refine and scale our recruiting process to move faster while keeping a high bar
REQUIREMENTS
- 3+ years of full-cycle recruiting experience, ideally at a fast-growing startup with big headcount goals
- Proven track record of high-volume sales hiring, especially Account Executives
- Experience hiring technical sellers, ideally for developer tools, infrastructure, or AI
- Ownership mindset: you take responsibility for a team's hiring goals and fix what's slowing you down
- Strong organization, with the ability to run multiple searches at once
- Clear, direct written and verbal communication
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Brazil; United Kingdom; Pakistan; Philippines; South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing AI startup building intelligent AI employees that can call, text, email, and update CRMs automatically. Their platform helps businesses across North America automate sales follow-up, lead engagement, and customer communication at scale while maintaining a natural, human-like experience.
This is a lean, high-performance startup environment where team members work closely with leadership, take ownership, and directly influence product growth and client success.
Job Summary
We’re looking for an Automation Engineer who thrives at the intersection of AI, workflow automation, prompt engineering, and client problem-solving.
In this role, you won’t just build automations, you’ll design and optimize AI-driven systems that directly impact revenue for real businesses. You’ll work closely with the founder to create AI agents capable of handling calls, texts, emails, and CRM updates while ensuring conversations feel natural and high-converting.
This is an ideal opportunity for someone who enjoys building systems, solving technical problems, and working directly with clients in a fast-moving startup environment.
Key Responsibilities
Build and deploy AI-powered agents that call, text, and email leads on behalf of clients
Create and optimize workflow automations using platforms such as n8n, Make, or similar tools
Integrate AI systems with CRMs like HubSpot, Zoho, Salesforce, and GoHighLevel using APIs and webhooks
Design prompts and conversational flows that make AI interactions feel human and sales-focused
Troubleshoot automation issues, debug workflows, and improve system performance
Handle client onboarding and support requests directly
Collaborate closely with the founder on new automation strategies and feature improvements
Analyze workflow performance and continuously optimize AI behavior and conversion rates
Maintain documentation for automations, integrations, and client implementations
Requirements
Hands-on experience with workflow automation tools such as n8n, Make, Zapier, or similar platforms
Strong understanding of APIs, webhooks, JSON, and third-party integrations
Experience reading technical API documentation and troubleshooting integration issues
Familiarity with CRM systems including HubSpot, Salesforce, Zoho, or GoHighLevel
Experience with prompt engineering for conversational AI or sales-focused AI workflows
Understanding of outbound sales workflows, SMS campaigns, follow-up automation, and lead nurturing
Excellent problem-solving and debugging skills
Comfortable working directly with clients in a fast-paced startup environment
Strong communication skills in English
Ability to manage multiple projects and adapt quickly to changing priorities
Experience building AI voice agents or AI employees
Experience with OpenAI APIs, conversational AI platforms, or LLM workflows
Knowledge of sales psychology and high-converting sales scripts
Previous startup experience
Basic scripting or coding experience (JavaScript, Python, etc.)
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Americas Remote
Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry.
You don't need email experience to apply.
We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it.
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better.
A healthy skepticism for "the way things are done"
You bring rigor and creativity. Best practices matter — but never more than forward motion.
What You'll Do
Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards
Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines
Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring
Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth
Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability
Own problems end to end — from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What We're Looking For
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish
Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load
Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Nice to have:
Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
Application — We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Our simple, automatic, and reliable Computer Backup product helped lay the foundation for this growth and continues to protect customer data around the world.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Product Manager
, Computer Backup to join our team!
About the Role
We are looking for a Product Manager to lead strategy, execution, and growth for Backblaze’s Computer Backup product across consumer and business offerings. This role will own the roadmap for our desktop backup clients, web experiences, and associated admin tools.
This is a highly hands-on role on a small, focused team. You will need to make thoughtful decisions about where to invest resources, align stakeholders around clear priorities, and drive progress through influence, collaboration, and conviction. Success in this role requires strong product instincts, data-informed decision making, and the ability to bring cross-functional teams together around a shared vision.
What You’ll Do
Own the end-to-end product lifecycle, defining vision and roadmap, leading discovery, and delivering high-quality features from concept through launch and iteration
Conduct customer and market research, including interviews, usability testing, and competitive analysis, to uncover user needs, identify market opportunities, and shape product strategy
Translate insights and complex problems into clear product requirements, PRDs, and measurable success criteria
Make difficult product tradeoff decisions using data-driven analysis, balancing user priorities and technical constraints
Define, track, and analyze key product metrics to inform decisions, iterate based on real-world performance and feedback, and drive continuous improvement
Partner with Engineering, Design, and QA to ship high-quality features on schedule
Collaborate with Marketing, Sales, and Support to ensure successful product launches and adoption
Right Fit
4+ years of product management experience in SaaS, consumer software, or cloud services
Ownership-first mindset with the ability to take initiative, move quickly, and figure things out
Ability to communicate clearly at different levels, including engaging with customers and driving alignment with senior stakeholders
Comfort working in ambiguity and making data-informed decisions with imperfect information
Strong analytical and prioritization skills, with the ability to separate must-haves from nice-to-haves
Proven success in owning product roadmaps, defining MVPs, and driving the full product lifecycle
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
Strong understanding of product prioritization frameworks and experience building products that deliver measurable value to customers
Experience working in agile development environments and with tools such as Jira
Bonus Points For
Experience in backup, security, or storage products
Familiarity with SMB workflows, MSP ecosystems, or B2B2C product design
Technical fluency with APIs, desktop applications, and cloud services
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity and paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus, human children only
Fertility treatment and support
Learning and development program
Commuter benefits
A culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses or credentials, and may vary from the amounts listed below.
The expected salary range for this role is
$125,000 - $160,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco; Remote; Toronto; New York; Montreal
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently.
You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company.
EXAMPLE INITIATIVES
You'll work on projects like these as part of the SRE team:
- Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services.
- Building AI-assisted tooling for incident triage and response.
RESPONSIBILITIES
- Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking.
- Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code.
- Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution.
- Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations.
- Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management.
- Define and instrument SLOs and SLIs across customer workloads and internal services.
- Navigate ambiguity, make principled tradeoffs, and avoid unnecessary complexity in the systems you build and the processes you define.
REQUIREMENTS
- Extensive hands-on experience with Kubernetes (multi-cloud experience across EKS, GKE, or similar is a strong plus).
- Experience in building and maintaining scalable infrastructure.
- Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines. Observability-as-code experience is a plus.
- Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD).
- Experience writing and improving runbooks, leading incident response, and doing post-mortem analysis.
- Comfort working at the intersection of engineering and operations — you write code, but you also think deeply about process, escalation paths, and operational leverage.
- Familiarity with incident management platforms (incident.io http://incident.io or similar) is a plus.
- No prior ML experience required, but curiosity about how ML models are deployed and served at scale will serve you well.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence.
This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment.
Responsibilities
Operate as both a hands-on contributor and a strategic leader.
Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
Guide content recommendation through design critiques, content reviews, and collaborative workshops.
Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
Manage multiple priorities and deliver high-quality content solutions.
Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.
Qualifications
7+ years of experience in UX writing, content design, or digital product content strategy
Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries
Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
Provide clear, user-focused writing for complex systems or enterprise applications
Experience developing and building design systems, content standards, and governance frameworks
Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
Strong stakeholder management and cross-functional collaboration skills
Experience working in fast-paced product environments
Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
Experience working with AI-assisted content tools
Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements
Portfolio, website, or any other relevant link to your work in your resume is required
Benefits
The base salary range for this role is $125,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Warsaw, Poland
Role Purpose:
The Business Implementation Manager is responsible for the successful operational implementation and adoption of CSA Group’s digital freight and supply chain solutions across global business operations.The role focuses on translating strategic initiatives into scalable operational execution, ensuring that new processes, systems, and operating models are embedded effectively within daily workflows across ocean freight, procurement, freight execution, and control tower environments.
The Business Implementation Manager acts as the bridge between business operations, technology, and customers, driving implementation readiness, operational alignment, stakeholder adoption, and measurable business outcomes.This role is heavily focused on business transformation, operational integration, process enablement, and user adoption rather than traditional project administration.
Key Responsibilities:
Lead end-to-end business implementation initiatives for freight execution, control tower, procurement, and ocean freight SaaS solutions.
Drive operational readiness and ensure successful integration of new systems, workflows, and operating models into day-to-day business operations.
Apply strong operational knowledge to help customers streamline logistics processes and optimize performance.
Identify operational risks, process gaps, and adoption challenges, implementing mitigation and resolution plans proactively.
Partner closely with Operations, Product, Technology, Procurement, and regional business teams to ensure alignment between system capabilities and operational needs
Ensure implementation activities support scalable and standardised global operating models while accommodating regional business requirements where necessary.
Collaborate with internal teams (Product, Engineering, Operations, Customer Success) to ensure smooth delivery and continuous improvement.
Proactively identify opportunities to optimize customer processes and create efficiencies through the Cargoo platform.
Represent Cargoo as a trusted advisor, reinforcing our reputation as a market leader in ocean logistics technology.
Candidate Profile:
Bachelor’s degree in
Engineering, Supply Chain, Logistics, or a related field.
Minimum of 3 years’ experience in ocean freight, supply chain, or SaaS implementation.
Strong knowledge of
operations and process optimization.
Proven project management and stakeholder engagement skills.
Excellent written and spoken English is
a must
; German language skills are a plus.
Ability to analyze business processes and design solutions that drive efficiency and cost savings.
Strong communication skills with the ability to influence at all levels of an organization.
A collaborative mindset and a passion for challenging the status quo in logistics.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.