Location: Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses.
You'll join Platform Hiring Operations, PHT's business-facing team. This team owns demand, market context, and pipeline health: translating business needs into hiring plans, keeping stakeholders ahead of risk, and clearing blockers before they reach the execution team.
About the Role
You'll own business readiness, attraction, and pipeline health for Courier hiring across the business, a new area for Platform Hiring. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates.
As the senior business-facing partner for Courier, you'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence. When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline. You'll proactively coordinate blockers across onboarding, background checks, training capacity, HR, and local operations.
You'll also identify recurring friction and work with the Platform Hiring Manager and PM Team on scalable improvements, automation, and AI adoption.
You're excited about this opportunity because you will
Own the end-to-end business partnership for Courier hiring, from demand validation through pipeline health and hiring delivery.
Establish and continuously improve the Platform Hiring operating model for a new hiring area.
Collect, validate, and translate hiring demand against workforce strategy, timing, market conditions, and cost expectations.
Set up approved headcount and role requirements in the active hiring platform.
Own relationships with Marketing, Employer Brand, sourcing, and relevant operational partners to build an effective top-of-funnel strategy.
Use historical funnel performance and talent-market data to establish the sourcing and application volume required for delivery.
Activate roles with the Platform Hiring team and maintain clear handoffs, service expectations, and priorities.
Monitor pipeline health, conversion, drop-off, and hiring dates, providing proactive business updates and surfacing risks early.
Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs using funnel and talent-market evidence.
Deploy targeted sourcing interventions or coordinate specialist sourcing support when pipeline volume declines.
Coordinate across operations, HR, Workforce Planning, Marketing, Learning and Development, onboarding, and other partners to resolve hiring dependencies.
Own market and business exceptions that require context beyond the standard platform workflow.
Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow wherever possible.
Identify recurring friction and bring evidence, volume, impact, and recommended solutions to the Platform Hiring Manager and PM Team.
Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work, decision speed, and hiring delivery.
Build the foundations, documentation, processes, and stakeholder relationships that can support a future dedicated Courier hiring capability as the business scales.
Maintain accurate portfolio documentation, decisions, risks, and source-of-truth reporting.
Create clear, structured business documentation, including process documentation, recommendations, and stakeholder updates that enable effective alignment.
Use a process improvement mindset to identify root causes, simplify ways of working, and continuously improve the hiring operating model (experience with Lean Six Sigma principles would be a bonus but not a must).
Use data analysis to identify trends, diagnose funnel and operational issues, and translate complex data into clear insights and compelling stories for business stakeholders.
We're excited about you because
You have 6+ years of experience in full-cycle recruiting, high-volume hiring, recruiting operations, or a consultative program/business partnership role.
You have 3+ years of experience managing and influencing senior stakeholders across functions and organizational levels.
You have experience translating complex or evolving demand into hiring plans and advising business leaders on hiring strategy.
You are comfortable operating in an environment where the operating model is still being established and requirements can change as the business develops.
You have experience using hiring data, funnel performance, and market insights to challenge assumptions and recommend action.
You demonstrate strong business judgment and can balance speed, quality, cost, candidate experience, and operational constraints.
You communicate clearly and proactively, particularly when surfacing risks, trade-offs, and recommendations to senior stakeholders.
You can build effective cross-functional partnerships across Operations, HR, Workforce Planning, Marketing, Employer Brand, and Learning and Development.
You have experience driving process improvements, automation, or scalable ways of working.
You're comfortable with dashboards, workflow automation, continuous improvement, and light program management (most relevant tools Greenhouse ATS and Fountain AI).
You are comfortable creating business facing documents and turning complex information, analysis, and recommendations into clear, concise materials for senior stakeholders.
You are comfortable working with data, performing analysis, and using data storytelling to communicate insights, trends, risks, and recommendations to different audiences.
How success is measured
Courier demand is validated, prioritized, and activated with complete and accurate information.
Hiring plans and pipeline requirements are aligned with business needs, market conditions, and agreed hiring dates.
Pipeline volume and conversion remain sufficient to support delivery commitments.
Business leaders have clear, timely visibility of hiring progress, risks, blockers, and required decisions.
Sourcing interventions are targeted, evidence-based, and effective.
Recurring operational friction is identified and converted into scalable improvements.
Manual work declines through documented improvements, automation, AI adoption, and effective platform usage.
The Courier hiring operating model becomes increasingly scalable, predictable, and ready to support future growth.
Processes are continuously improved using evidence, root cause analysis, and a structured approach to reducing waste, friction, and unnecessary complexity.
Key partnerships
Platform Hiring Manager; Platform Hiring Team Leads and Specialists; Courier business leaders; Workforce Planning; Marketing and Employer Brand; HR and Learning and Development; onboarding; Operations; sourcing partners; and low-volume recruiting teams.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Cyprus; Ukraine
Workplace: Remote
WHAT WE’RE LOOKING FOR
How would you like to shape the product experience behind a portfolio of apps already generating hundreds of millions in ARR, growing 100% year over year, in one of the world’s largest categories that still remains wide open? You’ll lead product development for Welltech’s next app, with real cross-functional authority to take a defined concept and turn it into a product millions of people use. It will be built on the same new, shared tech stack that powers YogaGo, Muscle Booster, and WalkFit, so it can lean on proven foundational capabilities (onboarding, personalization, content discovery, and more) and experiment and innovate faster than it could alone.
Reporting to the Head of Product, you will own the new app’s end-to-end in-app experience, from onboarding and activation to personalization and content discovery. As the core Product counterpart to the Head of Growth, you’ll work as one team to turn growth opportunities into product initiatives and scale the app into a top market player. You’ll translate the defined vision into impactful product decisions, balancing breakthrough innovation with fast, iterative feature development to deliver value to millions of users.
Our culture encourages collaboration, transparency, passion, innovation, and having fun through continuous self-improvement, learning, and actively sharing feedback to constantly improve performance. You will move fast and are used to driving yourself and your teams in a quickly changing environment. You will challenge the norms and address innovation at pace and at scale. You will be comfortable with ambiguity, prototyping your own ideas (AI-assisted where it helps) before handing them to engineering to build for real, and you’ll address challenges in a systematic, proactive manner to find solutions that increase customer value and happiness.
KEY RESPONSIBILITIES
- Own the moment that matters most. Drive the onboarding and activation experience of the new app. You’re not inheriting legacy decisions; you’re making them.
- Turn the concept into a product. Translate the defined app vision into a clear roadmap and MVP scope, working closely with the Head of Product, and make the day-to-day trade-offs between speed and quality to get it launched.
- Build on what already works. Make the most of the shared capabilities, data, and learnings from across Welltech’s apps.
- Turn hunches into proof. Design and run experiments focused on activation. You’ll always know what’s actually working, not just what feels right.
- Reimagine how content gets discovered. Define modular, quick-access experiences that go beyond long-form-only browsing and meet users where they are, not where the content library assumes they’ll be.
- Make big ideas ship. Partner day-to-day with engineering, design, data, and marketing to turn priorities into delivered features, keeping everyone aligned on goals and metrics.
- Prototype, build, and ship faster. Build working prototypes yourself, using AI tools and agents where they help, to test ideas before engineering invests in full implementation. You’ll also have the opportunity to build selected new features directly into the app code using AI agents, working within the existing tech stack and development practices. Engineers will review and approve code changes, merges, and subsequent release steps to ensure quality and maintainability.
REQUIRED SKILLS
- Direct-to-consumer, mobile-first track record: a proven history of building and scaling these products, ideally somewhere that lived and died by retention, not just downloads
- Performance marketing partnership: real experience working alongside it. You understand what it’s brilliant at, and exactly where product has to pick up the slack
- Proven impact: a track record of shipping features that measurably moved activation, engagement, or retention, not just shipped, but proven
- Communication and stakeholder instincts: you can bring marketing and engineering into the same room and actually get alignment
- AI fluency: comfortable enough with AI tools to turn a rough idea into something tangible on your own. You don’t need to wait for engineering to know if a concept has legs
- Scale-up or startup background: forged in environments where you’re energized by speed, experimentation, and metrics, not slowed down by them
Candidate journey: ⭕️ Recruiter call --> ⭕️ Meet the Hiring Manager--> ⭕️ Business Case --> Panel Presentation
Check out some of our products
Muscle Booster — https://musclebooster.welltech.com/ https://musclebooster.welltech.com
Yoga-Go — https://yogago.welltech.com/ https://yogago.welltech.com
WalkFit - https://walkfit.welltech.com/ https://walkfit.welltech.com
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Administer, support, and optimize critical database environments, with a primary focus on SQL Server
Maintain database availability, performance, security, integrity, and resilience
Monitor database health, performance, capacity, and resource utilization
Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures
Conduct capacity planning and recommend improvements based on projected growth and business demand
Troubleshoot and resolve complex database, application, and infrastructure issues
Implement and manage backup, restore, replication, contingency, and recovery strategies
Support Disaster Recovery planning, testing, and execution
Participate in database migration and modernization projects, particularly within AWS environments
Support the evolution of database architectures, administration standards, and technical best practices
Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams
Support development teams with SQL query optimization and physical data modeling
Identify opportunities to automate recurring database-administration activities
Improve operational efficiency through automation, monitoring, and standardized procedures
Maintain technical documentation, operational procedures, and recovery runbooks
Participate in incident response and problem-management activities for critical environments
What You Bring
Middle-level experience in database administration
Strong hands-on expertise with Microsoft SQL Server
Experience supporting critical, large-scale, or mission-critical database environments
Experience working within banking or financial-services environments
Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery
Experience working with cloud and hybrid environments, preferably AWS
Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes
Strong SQL troubleshooting and performance-tuning skills
Experience optimizing queries, indexes, execution plans, and database structures
Understanding of capacity planning, monitoring, and database-health management
Knowledge of infrastructure, operating systems, storage, and networking
Experience supporting database migrations or modernization initiatives
Ability to diagnose and resolve complex technical issues
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
Analytical, proactive, collaborative, and solution-oriented mindset
Nice to have
Experience with Oracle, PostgreSQL, or MySQL
Knowledge of NoSQL databases
Experience with Python, PowerShell, or other automation and scripting technologies
Microsoft, AWS, or comparable technical certifications
Experience working with Infrastructure as Code or automated cloud-provisioning tools
Familiarity with Agile methodologies
English level
Advanced
Work Type: Hybrid
Location: São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
At Wealthsimple, we're interested in humans and money — and the complicated ways humans feel about money. Our goal in the creative department is to be a part of that conversation in meaningful ways that are completely innovative and new. We have a deep aversion to making things that already exist and to ads that feel like ads.
We are looking for an experienced Associate Creative Director, Art Director to help us create innovative, human and ridiculously entertaining work. In this role you will often work as a team with a copywriter partner, but you’ll also collaborate with designers, writers, marketers and engineers across the org. You will be responsible for all aspects of creative development and production on integrated brand campaigns and projects large and small, and you will be leading creative voice in some of our biggest brand moments.
In this role, you’ll have the opportunity to:
- Be a highly conceptual thinker with strong storytelling and design skills.
- Develop big ideas and bring them to life through every stage of production.
- Own large and small brand projects and campaigns from kickoff to completion, often balancing multiple projects at once.
- Be a maker-owner, but also a director-delegator, and find the right balance between those two roles for each project.
- Provide art direction on visual design for integrated brand campaigns and projects of various scales and types – from film, social, digital, to interactive experiences.
- Be a creative and strategic thinker who can see how creativity can solve business problems.
- Use AI in a variety of ways. Whether it’s moving ideas into functional prototypes, drafts, mockups or animatics that can be evaluated more quickly, or developing and refining AI workflows for internally created assets.
- Present work in a clear, passionate and dynamic way, championing the creative and vision to internal stakeholders.
- Manage relationships with outside production partners when necessary.
Skills You Bring
- 6-10+ years of experience as an Art Director (agency experience preferred, but not necessary).
- Ability to concept and art direct, developing storyboards, comps or animatics without assistance from the Design team
- Extensive experience with integrated campaigns, from strategic development through creative development and delivery
- Production experience across all platforms - film, digital, social, and print
- Well-versed in Adobe Creative Suite and able to be a hands-on creative delivering comps, layouts, and assets across all media types as well as give direction to studio designers where applicable
- Familiarity with AI image and video generation tools.
- A truly collaborative creative approach.
- Give and receive constructive feedback in a respectful manner
- Travel for production when necessary.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: LATAM
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Asia
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
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Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: London, United Kingdom
Workplace: none
About us:
At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors.
We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars.
After raising $30 million in Series-A funding, we are growing and looking for a Account Executive, to join us! We are a global small team of 50 innovators who are pushing the boundaries of what’s possible in language learning and tutoring.
In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup.
About the role:
You will be the first person at Praktika whose whole job is selling to companies. You run the full cycle yourself: find the account, open it, run the demo, set up the trial, answer the security questionnaire, price it, close it, then go back for the other sites in the same group. No SDR feeds you. No solutions engineer joins your calls.
The languages matter as much as the selling. Our buyers are local HR and training managers at sites where the working language is English and daily life is not. They buy in their own language. You will work primarily in Spanish or French, with English internally.
You report to the CRO.
We are hiring a full-cycle Account Executive rather than an SDR or a BDR on purpose. At this volume, splitting prospecting from closing creates a handoff that costs more than it saves. One person who owns a deal from first touch to signature will learn faster and close more than two people passing leads between them. We will revisit that once inbound volume makes your time the bottleneck.What you'll do
What you will own
Pipeline.
Work the inbound queue in hours rather than days, and build outbound into the markets where we have customers but no coverage. Around half your pipeline should be self-sourced by month six.
The full cycle.
Discovery, demo, trial setup, seat sizing, pricing, security review, contract, signature. You complete security questionnaires yourself, from a canonical answer sheet we maintain.
Expansion.
Most of our accounts are one site of a larger group. Winning the second and third site of a company already paying us is the highest-yield motion we have, and it is a formal part of your number.
CRM discipline.
Attio is the system of record. Deal value, seat count and stage current on every deal. Our data quality today is poor and you are the person who fixes it.
Market feedback.
You will be the only person hearing objections daily. We expect you to tell us what is breaking and what to build.
Who we are looking for
Professional fluency in French or Spanish, plus English.
Three or more years closing B2B software full cycle, with a median deal size under $20,000.
Evidence of 25 or more deals closed in a single year.
You built your own pipeline.
Strong signals
You have sold to HR, L&D or operations buyers.
You have worked somewhere small enough that you also wrote the sequences, built the list and argued about the pricing page.
You have sold into Latin America from Europe and know what that does to a calendar.
You have worked alongside a self-serve funnel and understand that some deals should never get a call.
Please skip this role if any of the following describes you.
You have only sold six-figure contracts on six-month cycles.
Your last three years came with an SDR, a solutions engineer and a deal desk.
You want a named account list handed to you.
You want to manage people within a year. This role has no reports and will not have any for some time.
You need a defined process. You will be writing it.
Why should you join Praktika:
We expect dedication and hard work—but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table.
Top-tier salary to match your top-tier skills
Equity that grows with your impact: Equity growth via stock options
26 days holidays plus bank holidays. (34 days per year)
Yearly off-sites: Last year was in Dubai!
Health and wellness benefits to support your overall well-being through Safetywing
Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools
Annual educational budget of up to $1,000
Interview Process:
We will provide you with feedback throughout the interview process.
Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform.
This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform.
The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.
Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with Product, Integration, Data, and Architecture stakeholders to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.
This role is suited for individuals who combine deep expertise in Workday HCM with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.
What you'll be doing:
Domain Ownership & Platform Leadership (Core HCM)
Serve as a senior functional and technical lead for the Workday Core HCM domain, leading complex configuration design, system enhancements, and ongoing platform evolution.
Lead the design and implementation of complex Core HCM solutions in partnership with Human Resources stakeholders, ensuring alignment with business requirements, global standards, regulatory requirements, and operational needs:
Configure and maintain core Workday HCM components, including supervisory organizations, job families, positions, location hierarchies, and worker profiles.
Design, build, and optimize Workday Business Processes (BPs) (e.g., Hire, Transfer, Promote, Terminate, Job Change) using condition rules and validation logic.
Manage domain and business process security policies, ensuring appropriate role-based access control and data privacy compliance.
Define and enforce configuration design patterns that ensure scalability, reusability, and maintainability
Serve as a key technical authority for Core HCM design decisions, guiding trade-offs between business requirements, system capabilities, and long-term platform sustainability.
Ensure alignment of HCM and core configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)
Solution Design & Delivery Leadership
Engage with Human Resources stakeholders to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
Lead end-to-end delivery of complex Workday HCM related initiatives, including design, build, testing, and deployment readiness
Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
Support and guide analysts in solution design and configuration, ensuring alignment with platform standards
Platform Engineering & Cross-Domain Contribution
Contribute to broader Workday platform design and configuration across additional domains (e.g., Absence & Leave, Compensation, Talent, Performance)
Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
Participate in platform-level design discussions, influencing architecture, standards, and ways of working
Ensure solutions integrate effectively with upstream and downstream systems
Data, Reporting & Downstream Integrity
Design and oversee reporting solutions and calculated fields supporting core HCM and related processes
Ensure Workday HCM core data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
Ensure data accuracy, integrity, and consistency across Workday configurations and downstream consumers
Platform Reliability & Continuous Improvement
Ensure reliability and stability of business processes through proactive issue identification and root cause resolution
Identify systemic issues and drive structural improvements to platform design and configuration practices
Lead initiatives to simplify, standardize, and continuously improve Core HCM configurations, business processes, and data structures.
Contribute to evolving platform standards, governance models, and configuration frameworks
Governance, Compliance & Standards
Ensure adherence to global PTS design standards, governance practices, and engineering principles
Ensure core HCM configurations meet data privacy, security, and audit requirements
Contribute to documentation standards, testing practices, and release management processes
What we're looking for:
8+ years of experience with enterprise platforms, including significant hands-on experience with Workday
Demonstrated expertise in designing and implementing core HCM solutions, eligibility rules, calculated fields and business processes
Proven ability to own and lead complex configuration domains, including defining design patterns and standards
Strong understanding of core HCM related business processes across multiple regions and regulatory contexts
Demonstrated ability to translate complex business rules and policies into scalable, maintainable system configurations
Proven ability to troubleshoot and resolve complex configuration issues, including calculation logic and system behavior
Hands-on experience developing Workday reports and Workday Security configuration
Hands-on experience with mass data uploads using Enterprise Interface Builder (EIB) tools.
Experience working across multiple Workday domains and understanding cross-domain dependencies
Ability to guide and mentor other analysts in solution design and delivery
Preferred Qualifications:
Familiarity with payroll processes and downstream integrations
Exposure to integrations (e.g., EIB, Core Connectors) or inbound/outbound payroll feeds
Experience contributing to platform architecture, standards, or governance frameworks
Experience working in global, matrixed enterprise environments
Profile:
Deep expertise in Workday Core HCM, with the ability to lead complex solution and configuration design.
Strong systems thinker who understands cross-domain dependencies, downstream impacts, and the broader People Technology ecosystem.
Skilled at translating complex or ambiguous business requirements, policies, and regulations into scalable, sustainable system solutions.
Operates as a senior technical leader who guides others, influences design decisions, and remains hands-on when needed.
Trusted partner to Human Resources stakeholders, with strong consulting, communication, and problem-solving skills.
Demonstrates strong ownership, sound judgment, and a consistent focus on data integrity, platform reliability, and high-quality outcomes.
Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
Job Responsibilities
Ensure hygiene and food-safety rules are followed throughout food production.
Monitor and records temperatures for refrigerators, freezers, cooking, cooling, and transport.
Check the cleanliness of staff, equipment, production areas, and delivery vehicles.
Ensure proper allergen control and prevention of cross-contamination.
Check expiry dates, labels, traceability, and correct food storage.
Prepare and files HACCP records and documents.
Monitor staff compliance with hygiene procedures and reports violations to management or the Executive Chef.
Receive ingredients and checks quantities, quality, temperatures, expiry dates, and package condition.
Record deliveries and organise dry storage, refrigerators, and freezers.
Apply FIFO (First In, First Out) and FEFO (First Expired, First Out).
Assist with purchasing orders.
Maintain food at the correct storage conditions and temperatures.
Issue ingredients to the kitchen according to production needs.
Conduct stock counts, tracks shortages, and reports ordering needs.
Control losses, expired goods, and waste.
Keep storage areas clean, safe, organised, and properly labelled.
Propose improvements to storage, labelling, FIFO/FEFO rotation, traceability, ordering, waste control and food-safety procedures.
You will thrive if you have…
2+ years of experience in food safety, receiving, quality control, or storekeeping in a commercial kitchen, hotel, catering company, or food production facility.
Hands-on experience maintaining HACCP documentation, temperature logs, and traceability records.
Experience dealing with food suppliers, delivery inspections, and inventory audits.
Proficiency in FIFO (First In, First Out) and FEFO (First Expired, First Out) rotation methods.
Knowledge of safe temperature zones for receiving, cooking, cooling, holding, and transporting food.
Basic computer skills
Ability to stand, walk, bend, lift, and carry heavy boxes/crates (up to 15–20 kg) during receiving.
Comfortable working in cold-storage environments (walk-in refrigerators and freezers) for stock checks and organization.
Meticulous approach to reviewing labels, expiry dates, temperature readouts, and package conditions.
Ability to enforce hygiene standards, reject sub-standard supplier deliveries, and report compliance violations directly to management or the Executive Chef.
Good working knowledge of English
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract.
Transparent performance reviews once a year and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
21 days vacation leave & 10 days paid sick leave.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process:
HR Interview
On-site Interview with the hiring team
Location: Spain; Remote - Brazil; Remote - Argentina; Remote - Costa Rica; Remote - Americas; Remote - Colombia
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
We are looking for a freelance Marketing Designer to join our design team and collaborate with our Visual Designer and Design Lead to help refine Qdrant’s visual identity across various marketing channels.
We want someone whose daily workflow is built around creative AI tools, who uses them to explore faster, produce more, and push ideas further than a traditional process allows, while maintaining a strong focus on the fundamentals: typography, spacing, and color. Art direction for AI-generated imagery is a key component of this position.
You'll help build and refine the internal AI tools and workflows that power our visual direction, then apply that direction across marketing assets, landing pages, ad creatives, email visuals, and event materials to keep the brand cohesive and polished.
WHAT YOU WILL OWN
- AI tools & workflows: Help build and refine the internal AI tools and workflows we use to scale our visual direction across the team.
- Marketing assets: Design compelling visuals for campaigns, social media, blog posts, and presentations.
- Website & landing pages: Design and update website pages, including marketing and campaign-specific landing pages.
- Ad creatives: Design banner ads, LinkedIn creatives, and other performance marketing assets.
- Email design: Develop eye-catching graphics and layouts for email campaigns.
- Event & conference materials: Create slide decks, booth designs, and printed assets.
- Brand consistency: Keep every marketing visual aligned with Qdrant's visual direction and guidelines.
WHO YOU ARE
- You have minimum 4 to maximum 8 years of experience designing marketing assets, websites, or both, ideally in a B2B or tech company.
- AI is central to how you work. You use tools like Midjourney, Flora AI, Higgsfield, and Claude every day and can show us how they shaped real projects in your portfolio..
- Experienced in designing websites or marketing assets, with a solid understanding of design principles and user interaction.
- Proficient in Figma, with practical experience using an established design system.
- You work fast without cutting corners. You're comfortable running several projects in parallel, switching between them easily, and you consistently ship polished work on tight timelines.
This role is probably not for you if you need someone else to:
- Hand you a fully detailed brief before you can start exploring.
- Tell you which AI tools to try or how to get better results from them.
- Keep you up to date on new creative tools and techniques.
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
What You'll Do Own business impact, not features. Drive measurable lift in usage and business outcomes — conversion, revenue, engagement — across Constructor's agentic experiences.
Location: Remote, France
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Director of Regional Sales for France, you'll take ownership of building and leading our Italian sales presence. You'll drive revenue growth, implement disciplined sales processes and technology, and partner across account management, customer success, marketing, product, engineering, and operations to deliver exceptional customer experiences. You'll report to the VP of Sales and balance hands-on field leadership with strategic vision. You'll stay close to key accounts, develop your sales team, and expand our client base. In this role, you'll be passionate about open source software, drive repeatable sales processes, and influence GitLab's growth by establishing disciplined go-to-market strategies, developing sales talent, and executing against ambitious bookings targets in France.
What you’ll do
Lead the growth of GitLab's business in France, taking ownership for building the country plan, pipeline discipline, and day-to-day execution to achieve or exceed quarterly bookings and ARR growth targets.
Manage, coach, and develop a small team of Account Executives, staying close to the field, joining customer meetings, and modeling hands-on, high-activity sales behaviour.
Drive new logo acquisition across a broad base of medium-sized Italian businesses while shaping a long-term strategy to engage larger accounts.
Build GitLab’s reputation in the Italian market by partnering with marketing, business development, and local networks to generate pipeline and increase market awareness.
Establish clear operating rhythms, sales processes, and methodologies that bring structure, organization, and accountability to the team without losing agility.
Collaborate with regional sales leaders and cross-functional partners across account management, customer success, marketing, product, engineering, and operations to align territory coverage, share best practices, and ensure consistent execution across the region.
Develop and maintain strong relationships with key accounts at the executive level (CXO and program level), positioning GitLab as a strategic partner and identifying expansion opportunities.
Analyze pipeline, forecast, and performance data to identify gaps and opportunities, adjust plans so the team focuses on the highest-impact activities, and represent the Italian business internally by sharing insights on market trends, customer needs, and resource requirements to inform regional strategy.
What you’ll bring
Experience building and leading high-performing sales teams, ideally within France, with a focus on coaching and developing talent.
Ability to design and execute a country go-to-market plan, including pipeline generation discipline, territory coverage, and disciplined deal execution.
Strength in balancing hands-on field work with strategic leadership, staying close to customers while managing day-to-day operations.
Familiarity with B2B software or technology sales and open source/DevSecOps concepts, with enthusiasm for learning GitLab’s platform and building long-term market presence.
Skills in creating structure, setting clear expectations, and driving organized, data-informed sales processes, including use of MEDDPICC or similar methodologies.
Strong relationship-building skills, with the ability to create trust and empathy with both customers and GitLab team members at all levels.
Comfort operating in a dynamic, growth-focused, all-remote environment, acting as a self-directed “manager of one” and using Salesforce.com or similar CRM and marketing automation systems to build trackable, repeatable sales processes.
About the team
You’ll join a regional sales organization focused on growing GitLab’s presence across France, working closely with Account Executives and cross-functional partners in account management, customer success, marketing, product, engineering, and operations. The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences. You’ll help shape how we organize coverage, implement disciplined sales processes, and bring structure to a high-growth region while staying aligned with global sales strategy and GitLab’s values of transparency, collaboration, and results.
#LI-BC2
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ROLE OVERVIEW
The Strategic WFM Analyst lives in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecast, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs). Moving beyond traditional scheduling and intraday monitoring, this role acts as a high-judgment governance function, translating complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, modelling capacity risks, and aligning executive stakeholders across Finance, Product, and Operations. You are exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.
WHAT YOU’LL DO
- Translating multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements.
- Modelling workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage.
- Analyzing demand-funnel changes (e.g., product feature roll outs, AI bot deflection shifts) and quantifying their exact capacity and dollar blast radius.
- Partnering directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments.
- Drafting concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership.
- Conducting deep-dive root-cause analyses whenever operational actuals deviate from capacity plans and establishing corrective action paths.
- Standardizing capacity planning frameworks, modeling templates, and operating standards across LOBs.
- Maintaining deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.
WHAT WE’RE LOOKING FOR
- Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python.
- Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk.
- Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos.
- Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back tested data, and align Finance, Product, and Operations leadership without formal authority.
- Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, verifiably isolating what materially matters without requiring step-by-step direction.
- WFM Analyst Profile: Strong core WFM domain expertise with a strategic/Ops spike, not a generalist and not a passive traditional scheduler.
HIRING PROCESS
1. Application
2. Diagnostic Case Study
3. Case Study Interview - Technical & Capacity Interview
4. Executive Judgement & Strategic Interview
5. Culture Interview (People Ops)
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote - Worldwide
Workplace: onsite
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Director of Technology Operations
We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure.
We are looking for a Director of Technology Operations to lead that transformation.
This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes.
You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure.
Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated.
A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes.
The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention.
What you will do
Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes.
Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap.
Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy.
Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security.
Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably.
Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures.
Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service.
Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives.
Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems.
Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance.
Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises.
Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation.
Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately.
Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations.
Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function.
Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions.
Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences.
Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization.
What we are looking for
Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function.
Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles.
Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant.
Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate.
Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil.
Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams.
Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact.
Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management.
Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service.
Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation.
Experience working with Security, Risk and Compliance teams and managing technology and operational risks.
Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments.
Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus.
Experience managing budgets, vendors, contracts and technology investments.
Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined.
Track record of developing leaders and building teams that can operate without constant escalation or executive intervention.
Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it.
Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership.
Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable.
How we think about this role
We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes.
We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate.
You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements.
You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges.
At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen.
What success looks like
Within the first 6–12 months, we expect to see measurable movement in addition to plans:
reduced recurring operational toil;
increasing developer and employee self-service;
stronger and clearer service ownership;
fewer repeated incidents and systemic operational failures;
more risk-based and automated change management;
improved developer and employee experience;
clearer operational and resilience metrics;
measurable progress toward a Platform Engineering model;
stronger operational resilience and risk management;
and Heads and Leads operating with greater autonomy.
You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates.
Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
- Решение сложных алгоритмических и исследовательских задач: обработка 3D‑данных, полигональных сеток и пространственных объектов, разработка пайплайнов поиска; - Проектирование архитектуры ML/DS‑сервисов и внедрение готовых решений в инфраструктуру проекта;
Задачи:
— участие в международном проекте в роли Senior Backend Developer
Требования:
— уровень английского языка B2+
— опыт разработки на Python для backend
— опыт работы с Prompt Engineering
— настройка Agentic AI, предпочтительно LangChain
— опыт работы с Agent Skills и Tools
— знание SQL и Snowflake
— опыт работы с Cortex Analyst
— опыт работы с Text-to-SQL / Intent-to-SQL
Желательно:
— опыт работы с DeepEval
— опыт инструментирования MLflow
— навыки настройки производительности и оптимизации затрат
— опыт работы с кэшированием метрик и предагрегацией
— опыт в DataOps / Data Platform
— понимание архитектуры семантического слоя
— опыт работы в фармацевтической коммерции
Условия:
— удалённая работа из Европы
— полная занятость
— долгосрочный проект
УдалённоseniorГеография найма не уточнена
УдалённоseniorCyprus; Ukraine
middleSão Paulo, Brazil
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSpain; Remote - Brazil; Remote - Argentina; Remote - Costa Rica; Remote - Americas; Remote - Colombia; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds
УдалённоRemote, France; The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences
УдалённоRemote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.)