Location: Philippines; Pakistan; North Macedonia; Serbia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic technology consultancy and systems integrator specializing in scalable digital transformation and cloud-based infrastructure. They partner with mid-market and enterprise organizations to streamline complex business processes through expert automation, CRM optimization, and custom software architecture. By bridging the gap between high-level strategy and technical execution, the team helps modern businesses leverage data-driven insights to accelerate growth and operational efficiency.
Job Summary
We are looking for a Senior Marketing Specialist who is a "builder" at heart. This team works with elite B2B SaaS founders and executives, turning high-level insights into a scalable content engine. You won't just be taking orders; you will own the pipeline that translates raw founder expertise into polished, high-impact social and digital content. If you are a creative strategist who is also obsessed with workflow automation and operational discipline, this is your opportunity to build a greenfield marketing function from the ground up.
Key Responsibilities
Content Extraction & Creation: Review founder calls and raw transcripts to extract "gold nuggets" and transform them into short-form blogs, LinkedIn posts, image teasers, and short-form video scripts.
Workflow Management: Set up and maintain the operational tools (Slack, FeedHive, Castmagic) to ensure every piece of content is reviewed, approved, and scheduled seamlessly.
Founder Liaison: Act as the primary operational point of contact for founders to gather approvals and feedback, maintaining a professional and friendly communication style.
Social Amplification: Manage the social media tech stack, handle all posting schedules, and engage in light community management (cross-tagging and responses) to drive reach.
LinkedIn Automation: Oversee and optimize existing LinkedIn outreach and posting automation to ensure maximum brand visibility.
Email & Growth Ops: Manage the email marketing pipeline, including list curation, template management (ideally within GoHighLevel), and triggering outbound sequences.
Ad Management (Bonus): Assist with the setup and monitoring of basic ad spend to amplify top-performing content.
Requirements
GoHighLevel Mastery: Experience building out email funnels and CRM workflows within GHL.
Senior-level Experience: A proven track record of setting up and running marketing/social content pipelines for B2B SaaS or professional services.
Pragmatic Copywriting: Ability to use AI tools for efficiency while maintaining high-quality "human" oversight and a professional tone.
Operational Excellence: 110% diligence and attention to detail; you are someone who creates processes rather than just following them.
Technical Proficiency: Must be highly proficient in Salesforce and Slack.
Communication: Exceptional English communication skills with a "friendly professional" demeanor for founder-facing interactions.
Strategic POV: Ability to look at raw content and instinctively know what will perform best on social platforms.
Nice-to-Haves
Tool Stack Knowledge:
Experience with FeedHive, Castmagic, and Apollo.
Performance Marketing:
Experience with paid social ads and A/B testing.
Creative Skills:
Basic video editing or design skills to support content teasers.
Growth Mindset:
Interest in connecting marketing efforts to direct revenue generation and sales performance.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
УдалённоPhilippines; Pakistan; North Macedonia; Serbia; Bosnia and Herzegovina
Location: Dubai Mall, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Are you a fashion-savvy individual looking for an opportunity to be part of a dynamic team in the retail industry? Look no further than - a luxury women's fashion wear establishment that is on the lookout for a Female Sales Assistant who is not only fluent in Russian but also knows her way around the latest trends and styles as well. If you are outgoing, friendly, and have a passion for fashion, we invite you to apply for this exciting position!
Responsibilities
Provide excellent customer service to clients.
Attend to customer inquiries and complaints in a timely manner.
Ensure the store is always presentable to potential clients.
Assist with stocktaking and restocking of items.
Introduce new products and promotions to customers.
Manage sales transactions accurately and efficiently.
Collaborate with team members to achieve weekly and monthly sales goals.
Requirements
Fluent in Russian and English with excellent communication skills.
Passionate about the fashion industry with experience in luxury retail.
A friendly, outgoing, and approachable personality.
Experience in meeting sales targets.
A team player with excellent customer service and problem-solving skills.
Must be able to work flexible shifts and weekends.
Knowledgeable of the latest trends in women's fashion wear.
Must have a client database
Benefits
AED 7500 + incentives
Dubai Mall, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates
Location: Al Jubail, Saudi Arabia
Eram Talent is hiring for a Mechanical Manitenance Engineer - HVAC with core experience in Petrochemical Plants. The candidate would be responsible for maintaining the reliability, availability, and performance of HVAC and Mechanical Refrigeration Units (MRUs) serving critical petrochemical facilities. Leads preventive and predictive maintenance programs, troubleshooting activities, root cause investigations, reliability improvement initiatives, and spare parts optimization to ensure safe and uninterrupted operation.
Key Responsibilities
· Extensive experience in maintaining, troubleshooting, and optimizing HVAC, chiller, and industrial refrigeration systems in petrochemical and process plant environments.
· Hands-on expertise with Mechanical Refrigeration Units (MRUs), centrifugal, screw, and reciprocating chillers, AHUs, package units, ventilation systems, compressors, condensers, evaporators, pumps, and refrigeration control systems.
· Diagnose and resolve mechanical, electrical, instrumentation, refrigeration, and control-related failures to ensure maximum equipment availability and reliability.
· Analyze operating parameters including temperature, pressure, flow, superheat, subcooling, and compressor performance to identify system abnormalities and implement corrective actions.
· Perform equipment performance evaluations, condition assessments, and reliability improvements to minimize downtime and optimize energy efficiency.
· Proficient in interpreting HVAC/refrigeration schematics, P&IDs, electrical drawings, and OEM technical documentation.
· Experienced in Building Management System (BMS) and HVAC control systems, including monitoring equipment performance, troubleshooting control logic
,
analyzing alarms, optimizing system operation, and integrating HVAC assets with centralized monitoring and control platforms.
Perform RCI investigations for critical and repetitive equipment failures.
Implement corrective and preventive actions to improve equipment reliability.
Preventive & Predictive Maintenance
Develop and optimize preventive maintenance programs based on equipment criticality and reliability data.
Ensure timely completion of maintenance plans and work orders.
Spare Parts Management
Review and optimize HVAC spare parts inventory.
Identify critical and insurance spare parts requirements.
Establish minimum and maximum inventory levels based on risk and lead times.
Coordinate with procurement and warehouse teams to ensure spare availability.
Support obsolescence management and spare part standardization initiatives.
Safety & Compliance
Ensure compliance with company safety regulations and engineering standards.
Participate in PSSR, risk assessments, and incident investigations when required.
Support process safety requirements related to HVAC systems serving critical occupied buildings.
Requirements
Minimum of 10 years experience in petrochemical, refinery, oil & gas
Bachelor Degree in Engineering
HVAC, Chillers & Industrial Refrigeration Systems Maintenance & Troubleshooting
MRU Operation and Maintenance
Reliability Engineering
Preventive & Predictive Maintenance
RCI
Spare Parts Optimization
Building Management Systems (BMS)
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an executive communications manager to shape Figma's story and how our execs tell it. You’ll partner with leaders across the business to turn early ideas into clear, compelling points of view and build platforms that only they can credibly own. From there you'll work with our comms team and Figmates across the company to get those stories told in the spaces and places where they’ll have the most impact.
A lot of the work is writing: essays, keynotes, social posts and op-eds. The rest is strategy: figuring out which ideas are worth developing, which audience needs to hear them, how a story travels and what makes people excited to share it.
This is a new role reporting to our VP of Communications. The ideal candidate will write and speak with the same precision and clarity they’d expect from the execs they support. They’ll know how to make someone sound sharp in a 140-character post and credible in a 3,000-word essay. You’ll operate with low ego, high conviction and the curiosity to uncover stories people want to hear and that our execs want to tell.
This is a full-time role based in San Francisco or New York City hubs.
What you'll do at Figma:
Build the narrative framework executives across the business use to tell Figma's story, and their own
Work with our comms team on media strategy, and bring sound judgment to messaging and channel selection
Partner with (and occasionally spar) with executives to sharpen their ideas and the broader point of view behind them
Build the system and infrastructure this function needs to keep our executive storytelling consistent and differentiated
Find ways to measure impact and drive a culture of experimentation in our exec comms
We'd love to hear from you if you have:
Extensive experience crafting narratives for senior executives across formats, channels and audiences
A track record of writing for C-suite executives with strong opinions and high standards
Executive presence, and a track record of influencing people who don't report to you
Media relations experience and sound judgment on press, messaging and reputation
Comfort with ambiguity, deep curiosity and a record of shipping strong work
While it's not required, it's an added plus if you also have:
A journalism or editorial background, with an instinct for what's newsworthy and how a story reads to an outside audience
Experience in tech, creative pursuits and/or product design and development
Strong business literacy and the ability to translate complex financial and technical topics for a broader audience
Passion for Figma and what we do!
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. They blend cutting-edge technology with five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. The company is profitable, fast-growing, with $43M raised and over $100M in annual revenue, recently launched in New York City, and expanding rapidly across the US and EMEA.
Responsibilities:
— Work on privacy-focused systems and architecture that keep users' location data inaccessible, even to the company.
— Work across the stack using React, TypeScript, and Node.js or Golang to deliver high-quality solutions.
— Collaborate closely with Product Managers, Designers, and Software Engineers to shape technical solutions from concept through production.
Requirements:
— 3+ years of experience as a Full-Stack or Frontend Engineer with backend experience.
— Commercial experience with Node.js; Golang is a plus.
— Strong frontend development experience with TypeScript, React, React Query, Redux or alternative state management libraries like MobX.
— Solid understanding of HTML, CSS, JavaScript, and modern browser APIs.
— Familiarity with modern frontend tooling such as Vite/Webpack, ESLint, and package managers like npm or pnpm.
— Experience with automated testing including end-to-end tests (Playwright, Selenium), UI/Component tests (e.g. Jest), or snapshot tests.
— STEM (technical) degree.
Current stack includes Go microservices, Ruby monolith, Node.js, TypeScript, React, React Query, Vite, MongoDB, PostgreSQL, RabbitMQ, GRPC, Thrift, Redis, AWS, Terraform, Kubernetes.
Conditions:
— Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice.
— Salary £81,000 – £99,000 depending on experience.
— Employee stock options plan.
— Private medical and dental insurance.
— Life and critical illness cover.
— Latest-generation MacBook Pro and 4k display.
— Monthly credit towards Wheely journeys.
— Cycle to Work scheme.
— Professional development stipend.
— Relocation support including visa sponsorship and allowance.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Low-level Control Engineer to join our Control Team in London, focusing on control development and integration for our end-effectors.
You will design, implement and validate actuator- and joint-level controllers and grasp-level behaviours across a family of end-effector variants - parallel and multi-finger grippers, vacuum and suction tooling, and purpose-built tooling for specific customer tasks. Each variant brings different actuation, different sensing and, critically, different transmission mechanisms: geared direct drives, cable- and tendon-driven routings, differential and coupled linkages, and underactuated designs where few actuators must produce adaptive, compliant grasping across many degrees of freedom.
The ideal candidate has a solid background in control theory, strong software engineering skills in C++, and comfort working from real-time embedded control up through kinematics/dynamics and hardware debugging. You will work closely with mechanical and hardware engineers - early enough in the design cycle that your input shapes actuation and transmission choices rather than merely inheriting them.
WHAT YOU'LL DO
Low-Level Control Development:
- Tune and validate actuator- and joint-space control loops (PID, feedforward, impedance/admittance, observers, state feedback) for multi-DoF end-effectors in ROS2.
- Develop grasp-level behaviours: grasp force control, compliant closing, slip detection and correction, and adaptive grasping on underactuated grippers.
- Implement safety and fault-handling mechanisms — thermal and over-current protection, stall and jam detection, grip-loss detection, safe behaviour on fault.
Transmission Mechanisms, Modeling & System Identification:
- Build and identify models of actuators, transmissions and mechanisms - geared, cable/tendon-driven, differential, coupled and underactuated - including compliance, friction, backlash, hysteresis, cable stretch and pretension effects.
- Own the joint-to-actuator abstraction for these mechanisms and the correct exposure of joint versus actuator state through the control stack.
- Contribute directly to transmission mechanism design: work with mechanical engineers on routing, reduction ratios, DoF coupling and underactuation strategy, bringing the controllability and observability consequences of each option into the conversation early.
Sensor & Hardware Integration:
- Integrate and calibrate end-effector sensing (F/T, tactile, encoders, temperature/current, vacuum feedback) with real-time acquisition across the control stack.
- Hands-on bring-up and debugging of new end-effectors, including test-stand work and vendor-supplied units.
Cross-Disciplinary Collaboration:
- Close the loop with mechanical/electronics engineers across sites on actuation, transmission and sensing requirements.
- Work with data collection, applications and deployment teams so end-effectors work reliably in real use.
WHAT WE'RE LOOKING FOR
- Shipped real-time-safe, object-oriented C++ control software running on real hardware.
- Tuned and validated controllers on physical actuators, including sensor calibration and bring-up.
- Modelled, identified and controlled through real mechanical transmissions - gearing, cables/tendons, differentials, coupled linkages or underactuated mechanisms - and dealt with the compliance, friction and backlash they introduce.
- Worked on end-effectors or comparable multi-DoF mechanisms, including grasp control and supporting sensing.
- Debugged at the fieldbus and OS layer: e.g. EtherCAT or CAN, on an RTOS or real-time Linux.
- Strong control theory foundation (linear/nonlinear control, stability, observers, state estimation, feedback/feedforward, filtering, frequency-domain analysis) applied to multi-DoF mechanisms via Jacobians, numerical IK/FK, and URDF/Xacro.
Nice to have:
- BLDC motor control (commutation, current control, torque optimization).
- ros2_control internals (hardware interfaces, controllers, controller_manager, plugins, lifecycle nodes).
- Tendon- or cable-driven mechanisms specifically, including pretension management, routing friction and wear behaviour.
- Tactile sensing integration; vacuum and suction tooling, including multi-cup arrays and grip-loss handling.
- System identification toolchains and simulation environments (MATLAB/Simulink, MuJoCo, Isaac Sim).
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Staff Robotics Control Engineer to join our Control Team in London and lead the evolution of whole-body control for our Wheeled Alpha platform - a humanoid whose whole body spans a wheeled base, torso and two arms, controlled as one coordinated system.
We need genuine depth in classical whole-body control. You should know hierarchical and weighted QP formulations from the inside - not as a library you have called, but as something you have derived, implemented, tuned, profiled and debugged on real hardware under demo pressure. You should have opinions about strict hierarchies versus soft-weighted stacks, regularisation and nullspace behaviour, what to do when a task set becomes infeasible, and how to keep a redundant system clear of singularities without it feeling sluggish. Alongside that depth, you will set technical direction and mentor a strong team of control engineers.
WHAT YOU'LL DO
Whole-Body Control Architecture & Algorithms:
- Lead the evolution of the Wheeled Alpha whole-body controller: task formulation, prioritisation, weighting, constraint handling and solver selection.
- Coordinate wheeled base, torso and dual-arm motion within a single whole-body formulation, with base motion that tracks commanded targets accurately and stays well-behaved under aggressive commands and long-duration operation.
- Own the constraint layer - self-collision avoidance, joint and velocity limit guarding, and singularity handling - plus feasibility handling and recovery when the solver fails.
- Drive the evolution toward predictive formulations: evaluate and develop MPC-based whole-body control where anticipating dynamics and constraints outperforms instantaneous QP resolution.
Dynamics, Compliance & Payload:
- Own the dynamic models the controller runs on - inertial, gravity and friction modelling, system identification, and online payload estimation - so the robot knows what it is carrying and controls accordingly.
- Advance compliance and force behaviour - impedance, admittance and force control that stays compliant at contact - and extend payload capability without sacrificing either.
- Own stability-aware behaviour under changing payload and dynamic motion
Safety Integration:
- Make whole-body control a first-class citizen of the safety architecture: the controller must accept and honour requests from dedicated safety compute - velocity capping, controlled deceleration, constrained operating envelopes - provably and without degrading motion quality.
- Co-own the controls-to-safety interface with the safety team, and design control behaviour so that safety interventions are graceful rather than abrupt.
Technical Leadership:
- Define the performance metrics for whole-body control and insist on deterministic, reproducible evaluation of every change, in simulation and on hardware.
- Mentor control engineers on optimisation-based control, numerical robustness and hardware debugging; act as reviewer of record for the most consequential changes.
- Work with hardware teams so control constraints and mechanical design decisions stay coherent.
WHAT WE'RE LOOKING FOR
- Deep, demonstrable expertise in optimisation-based whole-body control: hierarchical and weighted QP formulations, task prioritisation, constraint handling, and the numerical realities of solving them inside a real-time loop.
- Strong command of the classical WBC toolkit - operational space and task-space control, inverse dynamics and IK formulations, redundancy resolution, nullspace projection, impedance and admittance control, contact and force control - and working knowledge of MPC formulations for whole-body or mobile-manipulation control.
- Deployed whole-body controllers on real high-DoF hardware (humanoids, mobile manipulators, dual-arm or legged platforms), including coordinating base and manipulator motion.
- Practical fluency with QP/NLP solvers and their failure modes: conditioning, infeasibility, warm starting, solve-time budgets, and what to do at the limit.
- Strong dynamic modelling foundations: rigid body kinematics/dynamics (Jacobians, dynamics formulations, URDF-based modelling), inertial and friction system identification, and payload/external-load estimation.
- Expert modern C++ for real-time control with Python for analysis and prototyping.
- Track record of taking control algorithms to production reliability rather than to a paper or a one-off demo, plus demonstrated technical leadership and mentoring.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: India; Serbia; Croatia; Spain; Italy
Our Client's Digital Finance IT is building an AI-enablement layer on top of our enterprise data platform to enable business users across Finance to interact with governed data in natural language. We're hiring a
Data Enablement Engineer
to design, build, and operate the trusted datasets, semantic models, and embedded AI experiences that make this possible. This is a data platform engineering role, not a data science or model-building role. You will spend your time engineering the data foundation that makes AI reliable — semantic layers, governed data products, and embedded natural-language analytics — not training models.
What You'll Do
Design and build AI-ready data products on Databricks — trusted datasets with well-defined business semantics, KPIs, hierarchies, and business glossary alignment
Implement semantic layers and governed datasets that support both traditional BI consumption and natural-language querying by business users
Deploy and operate Databricks Genie spaces with Unity Catalog, tuning them for accuracy, adoption, and business relevance
Build RAG pipelines and conversational analytics applications grounded in governed enterprise data — including Streamlit or Databricks Apps that let business users query data without writing SQL
Engineer robust ETL/ELT pipelines (dbt, Airflow, PySpark) that produce and maintain the trusted data these AI experiences depend on
Implement data governance — RBAC, row/column-level security, masking, lineage, auditability, catalog and metadata management — in a regulated pharma environment
Optimize cost and performance on both the data platform side (warehouse sizing, cluster tuning, query optimization) and the AI side (token usage, caching, model routing)
Partner with Finance business stakeholders to translate domain requirements into semantic models and governed data products they can trust
Requirements
Must-Have Experience
5+ years hands-on data engineering on cloud data platforms — Databricks demonstrated in real project delivery, not skill-list-only
Direct hands-on experience with Databricks Genie — you have built, configured, and tuned these in production or advanced pilots, with specific reference to the flavors used (Genie spaces with semantic models)
Semantic layer / trusted data product delivery — you have built governed datasets that business users can rely on, with KPI definitions, hierarchies, and business glossary alignment
dbt, PySpark, SQL, Python — strong across the modern data stack
Orchestration with Airflow, Databricks Workflows, or equivalent
Data governance in regulated environments — RBAC, RLS, masking, lineage, auditability
Experience integrating structured and unstructured data (PDFs, SharePoint/Teams content, enterprise knowledge sources) into AI-enablement workflows
Nice to Have
Pharma, life sciences, or regulated financial services domain experience
Veeva CRM, IQVIA, SAP, or clinical data source integration
Streamlit or Databricks Apps for business-facing analytics
Databricks Data Engineer Professional certification
LangChain, LlamaIndex, or equivalent RAG frameworks
Cost optimization on both compute (warehouse/cluster) and LLM (tokens/caching/routing) dimensions
What We're NOT Looking For
Data Scientists
— this role is not model training, fine-tuning, LoRA/RLHF, or ML research
Pure Data Engineers
who list Cortex or Genie as a skill but haven't shipped it in production
AI/GenAI engineers
whose center of gravity is LangChain agents or RAG-over-documents, without a strong governed data platform foundation
Computer vision, NLP model builders, or multi-agent orchestration specialists
— wrong shape for this role
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
Our client is looking for a Logistics Coordinator to support daily import, export, inventory, and shipping operations.
You will work closely with the warehouse, sales, finance, suppliers, and regional teams to ensure goods and shipments are processed accurately and on time.
Key Responsibilities
Process goods receiving and inventory transactions in SAP.
Prepare import, export, and shipping documents.
Coordinate shipments with warehouse teams, suppliers, and freight forwarders.
Process stock transfers, loan orders, and return shipments.
Check freight, shipping, and duty invoices for accuracy.
Manage marine insurance declarations and assist with claims when required.
Maintain proper shipping and inventory records for audit purposes.
Support stock counts, inventory audits, and other logistics projects.
Perform other operational and administrative duties as assigned.
Requirements
Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.
1–3 years of experience in logistics, shipping, inventory, or order coordination.
Experience with SAP or other ERP systems is preferred.
Good knowledge of Microsoft Excel and Microsoft Office.
Good command of English, both written and spoken.
Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or Gemini is an advantage.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
We are seeking motivated and results-driven individuals to join our client's team as Business Development Executive. In this role, you will be responsible for promoting medical aesthetic equipment brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions.
Key Responsibilities
Develop and execute effective sales strategies for medical aesthetic equipment to achieve sales targets
Build and maintain relationships with healthcare professionals and clients
Conduct demonstrations to showcase the benefits and features of medical aesthetic equipment
Provide clients with information, including usage instructions and safety precautions
Identify potential clients and generate new business opportunities
Attend industry conferences and trade shows to generate leads and expand the customer base
Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues
Key Requirements
Proven experience as a sales representative in the medical industry
Knowledge of medical aesthetic equipment will be an advantage
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain strong relationships with healthcare professionals and clients
Results-driven mindset with a proven track record of meeting and exceeding sales targets
Ability to work independently and as part of a team
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia
Eram Talent is actively seeking a highly motivated and detail-oriented
Procurement Expeditor
on behalf of a leading EPC client in the Oil & Gas sector in Saudi Arabia. In this role, you will play a critical part in ensuring the timely delivery of materials, equipment, and critical documentation to keep major EPC projects—specifically Gas Oil Separation Plants (GOSP)—on schedule.
The work location would be in
Haradh, Saudi Arabia.
Key Responsibilities
Supplier Coordination:
Act as the primary point of contact between the project team and vendors to proactively monitor the manufacturing, fabrication, and delivery status of procured materials and equipment.
Schedule Management:
Track and verify vendor schedules against project milestones, identifying potential delays early and implementing effective recovery plans.
Cross-Functional Collaboration:
Liaise closely with Procurement, Engineering, Quality Control, and Project Management teams to ensure all material requirements and technical specifications are aligned and met.
Documentation Tracking:
Ensure the timely submission and approval of all required vendor data and documentation (e.g., inspection reports, shipping documents, material certificates).
Reporting:
Maintain and update daily/weekly expediting reports, tracking logs, and ERP systems to provide accurate visibility of procurement statuses to project stakeholders.
Issue Resolution:
Negotiate and resolve bottlenecks, supply chain disruptions, or logistical challenges that threaten project timelines.
Requirements
Education:
Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a highly relevant discipline.
Experience:
A minimum of
2 years of professional experience
in procurement, expediting, or supply chain roles.
Industry Knowledge:
Proven experience within the
EPC Oil & Gas
sector.
Specialized Expertise:
Direct experience with
GOSP (Gas Oil Separation Plant)
projects is highly preferred and will be considered a strong advantage.
Technical Skills:
Proficiency in tracking software, ERP systems, and standard MS Office applications (Excel, Word).
Soft Skills:
Strong negotiation, problem-solving, and communication skills, with the ability to maintain composure and drive results in a high-pressure, deadline-driven environment.
Responsibilities
Underwriting Framework and Credit Policy:
— Design the fund's underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
— Build the data edge into the process: integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage.
Deal Underwriting and Structuring:
— Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
— Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
— Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel.
Credit Committee and Governance:
— Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
— Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.
LP Diligence and Fundraising Support:
— Be the credit face of the fund: appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence.
— Support capital formation: help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation.
Credit Playbook and Team Building:
— Codify the credit playbook: standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready.
— Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.
Qualifications and Skills
Experience:
— 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
— Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred.
— Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
— A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.
Skills and Competencies:
— Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
— The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
— Enjoys mentoring junior team members and building a strong credit culture as the team grows.
— Comfort operating in a lean, fast-moving team where you build the machine you then operate.
Education and Credentials:
— A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.
Benefits:
— 100% company-paid medical, dental, and vision plans.
— Unlimited Flexible Time Off.
— Personalized career roadmap for each employee.
— Professional development through training and educational opportunities.
— Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and enforcement systems that define and hold the limits on how Claude can be used. In this role, you'll own our conventional weapons work.
Defining a crisp boundary between acceptable and harmful requests in this domain is difficult, because the underlying components are dual-use: the same capabilities that serve civilian engineering and research can also contribute to a weapons system. Building the threat models, evaluations, and detection systems that hold that boundary is the core of this role.
Conventional weapons are increasingly defined by software, and the risks reach well beyond firearms: from a model operating a weapons system or writing guidance code, to the weaponization of dual-use platforms. The role spans every weapon class, up to autonomous systems that select and engage targets without human authorization.
You will help define the line between prohibited weapons development and legitimate research and engineering work, and how to operationalize the distinction. This will include translating technical judgment into principles that engineers can implement and enforcement teams can act on.
Key responsibilities
Own and maintain Anthropic's conventional weapons policy, defining the boundary between the activities our models should and should not support
Build the threat models and evaluations that measure how our models could contribute to weapons development, including the software and autonomy components that define modern weapons systems, and keep them current as the technology and its misuse evolve
Partner with engineering to turn the policy into model guardrails, detection systems, and enforcement tooling
Serve as the subject-matter expert for escalations involving conventional weapons content, including rapid response to emerging risks
Build shared understanding of the policy across product, engineering, legal, and leadership, communicating its reasoning to technical and non-technical audiences
Engage external experts as well as government and industry partners, and translate that engagement into stronger policy and enforcement
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence into sound policy judgments
Experience in a relevant setting, such as a service research laboratory, a defense research or innovation agency, or a company that designs or builds weapons systems
Can write clear, operationally precise policy and explain complex technical topics to non-specialist audiences
Understand the legal frameworks governing weapons and their transfer, and can craft policy that holds up across jurisdictions
Can do rigorous technical analysis of weapons systems using only open sources
Are comfortable with ambiguity and drawn to problems that have no established playbook
Are motivated by preventing misuse without obstructing the legitimate work in the field
Preferred qualifications
A working understanding of machine learning and large language model fundamentals
Hands-on engineering experience in a weapons-relevant technical domain, such as systems engineering, robotics and autonomy, guidance/navigation/control, sensors and signal processing, aerospace or mechanical engineering, materials and energetics, or embedded software
Hands-on experience applying arms export controls (ITAR/EAR) or international arms-control regimes
Experience building or evaluating classifiers, including LLM-based ones, and reasoning about precision and recall for rare, high-consequence categories
Trust & safety or product policy experience at a technology platform
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: India; Philippines; Pakistan; Lebanon; Egypt
KAIZEN Asset Management Services is looking for a dedicated and skilled Project Accountant to join our team in a remote capacity. As a Project Accountant, you will play a crucial role in overseeing and maintaining the financial health of our various property management projects. Your expertise in accounting will ensure that project budgets are adhered to and all financial transactions are accurately recorded and reported.
Your daily responsibilities will include managing budgets, conducting financial analysis, and reporting on project status to ensure our projects are financially sound and compliant with industry standards. This remote role offers flexibility while being part of a team that values collaboration, innovation, and excellence in property management.
Key Responsibilities
Prepare and maintain project budget forecasts, actuals, and variance analyses.
Monitor project expenditures to ensure compliance with approved budgets.
Review and approve invoices and ensure timely payment to suppliers and contractors.
Prepare monthly financial reports on project performance for management review.
Assist in the month-end and year-end financial closing processes.
Collaborate with project managers to provide insights on cost control and financial planning.
Ensure that all financial activities align with company policies and accounting standards.
Perform reconciliations of project accounts as necessary.
Support the senior finance team in ad-hoc reporting and financial analysis.
Maintain comprehensive project documentation for audit purposes.
Requirements
Bachelor's degree in Accounting, Finance, or related field.
Minimum of 3 years of experience in project accounting or related finance role.
Strong knowledge of accounting principles and practices related to project management.
Proficiency in accounting software and Microsoft Office applications (especially Excel).
Excellent analytical and problem-solving skills.
Strong attention to detail and accuracy.
Ability to work independently and manage multiple projects simultaneously.
Effective communication skills, both written and verbally.
Experience in the real estate or property management industry is a plus.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day.
This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale.
This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective.
WHAT YOU'LL DO
In your first few months, you’ll focus on:
- Iterating on and improving internal tools that power IT and security workflows
- Deploying a DLP solution and integrating it into automated enforcement pipelines
- Building API-driven integrations between internal systems and our compliance automation platform
More broadly, you will:
- Design and scale internal infrastructure using code and infrastructure-as-code practices
- Build and maintain internal tools and services
- Improve and develop automation pipelines for provisioning, access management, and security controls
- Treat IT systems like software: versioned, tested, and continuously improved
- Partner with Platform Engineering and Security to implement scalable, programmatic solutions
- Create clear, durable documentation to support long-term scalability
WHAT YOU’LL BRING
- Think of IT problems as engineering problems, and default to building over manual work
- Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC)
- Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare)
- Have extensive experience with IaC (Terraform)
- Are comfortable writing code for automation (e.g., Python, Bash, or similar)
- Have experience building internal tools or services that integrate via APIs
- Are comfortable working with CI/CD concepts and automation pipelines
- Are fluent in using and administering modern AI tooling
- Understand SaaS lifecycle management and compliance requirements
- Communicate clearly and document your systems well
- Are comfortable operating independently in a fast-moving environment
EVEN BETTER...
- Background in software engineering or prior experience on a product engineering team
- Experience building internal platforms or developer tooling
- Familiarity with security tooling such as CASB, EDR, or MDM
- Experience with access audits, data residency, or compliance controls
- Experience deploying systems using AWS and infrastructure-as-code
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Al Jubail, Saudi Arabia
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San Francisco, CA | New York City, NY | Washington, DC
ОфисSan Francisco, CA
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States